showers were only warm not hot, there were mosquitos by the pool (but it was surround by beautiful gardens)

the pool was a nice area to relax by in the sun

the pool, the garden

the heated pool, front desk stadf, the food and service at the pool.

you could not take snacks drinks to be by pool

to the climate pool

you could not take snacks drinks to be by pool

showers were only warm not hot, there were mosquitos by the pool

t it was surround by beautiful gardens)

the pool, the garden

the hotel's parking is fairly small, but they do a good job of fitting everyone's car in, although you do have

has a nice swimming pool and jacuzzi breakfast was very good

pool and jacuzzi

wifi was awful

the staff was really nice - the garten with the pool is very comfortable - eat was also nice and

good little restaurant in the hotel courtyard and good wifi

the rooms were a bit old, the bathroom had a bad odor and the pool was very cold.

parking was not covered in the back and was not well lit

nice pool with warm

good parking

the pool was nice!

spa is ok, massages are good

expensive and fruit is not as fresh as other places in morelos also it was hard to get answer in room service between 3 and 5 pm

was great in most instances, room service was quick

nice and comfortable facilities, also they offer a very good spa service.

spa was great for couples massage

the pool was clean and the chocolate strawberries and wine were exceptional

the pool can be improved.

the pool area. warm and kindly staff. the bathroom is so nice.

it was a place more than beautiful, loved their jacuzzi and pool. also the hot tub at the room.

so private; we enjoyed the pool and private yard in the afternoon

there are two swimming pools, and the best part is that if you take a massage in the spa, you can swim all day in a

no noises cleanliness pool restaurant

i like the facility to have room service without extra charges and the location is very central but well away from the noise of

nice gardens, quiet pool, friendly staff, good location, free parking, good service.

pool was closed before the schedule

was freezing); the elevator wasn't working

location. free parking. big bathroom.

the swimming pool is nice

we couldn't get in the pool

the sheets had holes. the heater didn't work and the water in the pool was really cold.

nadian) if i needed anything

hotel garden and pool are very beautiful and relaxing

but no area to take the dog for a walk or any grassy area for the dog to do his thing, all parking concrete and no where to take him, had to walk outside the hotel to a nearby pharmacy that

hotel with security at night; walking distance from city centro; confortable bed; nice swiming pool surrounded by gorgeous garden

the waitress would serve the mexican clients around the pool but never came to ask me

hotel with security at night; walking distance from city centro; confortable bed; nice swiming pool surrounded by gorgeous garden

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was very good experience all

hotel garden and pool are very beautiful and relaxing

the waitress would serve the mexican clients around the pool but never came to ask me (canadian) if i needed anything

te night lots of talk and noise) and the pool was always full

nice pool and breakfast

great areas, nice breakfast.

beautiful grounds and great breakfast

breakfast is cooked by request and customized and was absolutely delicious

they went out of their way to accommodate early check in, arrange airport transfers, etc

the staff was incredibly nice, the place is spotless, the food at the restaurant and pool are delicious

breakfast was wonderful. beautiful romantic spot

don't go to the spa that's a real rip off and not worth the money

breakfast was menu only, so not great for business people in a hurry

everything was clean, the rooms, the pool, etc

also, the pool was important to me

tile work, sloped wooden beamed ceiling, a private balcony with seating and overlooking the pool

little hotel is on a quiet street, nice garden, fair sized pool

sthetically, i didn't end up swimming) but it was covered in the

the pool was good, the courts were great, the gym was well equipped

not well maintained. the gym looks terrible and a little dirty

the pool area is very nice

the grounds/gardens are beautifully maintained; the pool area is lovely and relaxing

pool, bar service at the pool was amazing and room service

beds were very comfortable, the restaurant attached to the hotel was delicious, and the pool area was great

the food is excellent. great food. the pool area is very comfortable

i was working remote and had to go to the pool area for a signal

attwntive staff very nice garden and pool

very clean and pretty hotel! loved the pool and garden area

there is free parking and the room had air conditioning and a tv, but that's about it

clean, comfortable,good location, friendly staff., secure parking.

wifi only worked outside of the room

parking was very convenient

can hear your neighbor through the walls, the view doesn't have nothing special, the pool, parking lot and the shower needs maintenance

pool and gardens

the pool is not very clean, facilities very old and poorly kept, very pricy for what it offers.

are not comfortable and service on restaurant and pool are terrible, waiters take forever to ask for your order and they don’t have room service,

the highlight of my stay was the swimming pool which was delighfully warm

nice atmosphere and pool area. great whirlpool within the room.

pool

if you re planning to travel with kids is a nice place because the hotel has a playground and pool for kids

lots of things to do with children like ping pong, air hockey, basketball court, garden areas, pool, etc

the old carpet, change the mattress , change the pillows, change the lights systems, put wifi into

clean, if you re planning to travel with kids is a nice place because the hotel has a playground and pool for kids

, quiet and good service with spa

wonderful spa and services

restaurant next door is closed during the week and there is no bar open or any service - with us being the only (or very few) clients, the entire hotel had a (+) also, the bar wasn't open at convenient hours, such as the end of a touring afternoon, when a margarita or (+)like i was explaining... we only can sleep there ......no pool no restaurant ...no bar ...

families let their kids jump and dive, play ball and take over one pool completely

enough sun beds or space for those and allowing people to eat/drink next or in the swimming pool

the swimming pool

a property for whole family, one pool is great for toddlers witha a minimum depth and tempeted

location, warm pool, great food

rooms are very big, and very clean and modern with cable tv and wifi

also and as mentioned by other reviewers, the wifi only works in common areas and not in your room

ing

wifi reasonable

a budget hotel, so there s no fridge/kettle in the room, the wifi was spotty, the mattress wasn t great, and the noise from the traffic was loud

balcony overlooking the pool.good aircon.

pool does not get much sunlight, not much management can do about it but maybe have a heated pool

the breakfast is classic mexican food. the pool is good ,the room is pretty good.

note: the room service is not room charged, you have to pay cash only, to the waiter that brings up the food

parking under the room was nice

no breakfast available until 0800 which is a little late.

breakfast is unbelievably generous and delicious

my favorite thing was having breakfast on our balcony

i’m being super meticulous, the pool needs some more cleaning/supervision, you could see a few dead insects and it just wasn’t

nice quiet swimming pool area for guests

i thought the pool area was lovely

i booked it because it was close to center, had a pool and looked pretty in pix. very clean

hotel is small and nice, you need to know the pool is not heated but it's normal, the water is fresh and fantastic for spend the day among the

i liked the pool. i liked the staff i liked the breakfast,

hotel is ok, nice pool and patios, breakfast is cheep, but the room was awful

heard the people outside who was coming to their rooms, or in the mornings the fountain in the pool, or the people having breakfast which of course woke us up

gorgeous little gem with friendly service, beautiful rooms and pool

rooms, the breakfast, the staff, the owner, the pool, the views it was an amazing trip and getaway

there is a nice pool and food is served outside the rooms, which was a great touch

he found us a driver, and he communicated with a local spa to book us appointments

the pool is a bit too deep and they don't provide floating devices for safety

the swimming pool the location

they have wifi just at the lobby but they were working on that

staff can be slow at times to provide towels in the pool area and are a bit pushy to get you signed up for sunday if you need a late check-out

accomadating staff, nice pool with cold beers, near zocolo but up a big hill

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with them through the pathway next to the pool but there were no

room needs an additional lock because child could open the door anytime and jump in the pool

great service and room service from the restaurant

the pool is small in order the number of romos

if you don't like to walk (up or down hills) and we were unsure how breakfast worked (+)breakfast was ok. (+)no breakfast

the parking space was small for a suv

we were close to the kitchen and you could hear the kitchen starting to make breakfast at 6am

i liked the gym

the service was friendly and helpful and the room service was great

español was not so good, everyone did so much to make me and my partner feel accomodated and the breakfast was lovely

the heated pool is a huge highlight and the garden landscape is beautiful

breakfast tasted salty both times

from franciscan community: large ornate room, restaurant in attached open air garden, plus pool past that, affordable parking in entry to

i was able to get hot water from the bar downstairs

the included breakfast is excellent

the parking lot is inside the facilities

the included breakfast was phenomenal

breakfast is great and location is perfect, we could walk to museums, shopping and restaurants

awkward entrance

and big room, beautiful garden and pool area

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender

pool and spaces

clean great waiters in the bar and restaurant.

pool is nice during the day, jacuzzi is awesome during the night

the swimming pool

pool, watter dispensers in the lobby, cookies, tea and coffee in the morning and in the evening

breakfast was decent, but it wasn't as on a display that having pancakes

was delicious the breakfast

it was a little pricey for a quick overnight stay ~ but we needed the secure parking

breakfast, service, cleaning

honest price, clean room, nice breakfast.

the wifi, staff & location were good.

close to historic center with good wifi

to the garden, the room was so clean, the bed was comfortable, tastefully decorated, there was a pool but we did not use it

spacious rooms, gorgeous property, good food at the restaurant, heated pool

don't get me wrong, i love kids but it was the only place in the whole

pool was cold, i´ve read that it was warm my toddler did not enjoy because of the temperature

and there is this pool with saltwater that was only gor us during the time we were there

the gardens surrounding the facility was great, the pool was great

nice pool, very clean, very nice

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

beautiful property with garden and pool

mperature controlled) and greenery, great rooms, great service

garden and pool

the music is too loud, both in the restaurant and at the swimming pool

we arrived and went straight to the pool area for an awesome cocktail

hotel, pool

the stairs to our room were muddy and very dirty, and so was the area around the pool

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

the food, the room the wifi

and the place in general but for me the most important thing was the wifi which was excellent

we had the breakfast buffet one day and it was really good (albeit a little expensive

breakfast

the beds are super comfy and the pool is awesome

was a little confuse with service at breakfast

the restaurant area is open so it was a bit chilly for breakfast

breakfast was excellent

delicious breakfast is included

the grounds of the hotel are very pleasant and well kept and the pool, although on the small side, was pleasant to swim in

the huevos rancheros for breakfast

breakfast was fabulous with coffee, juice, fruit plate, eggs of many styles and sweet breads

the staff was excellent and hotel was super clean nice pool and garden and the food was superb!

breakfast is amazing, the hotel rooms are good size, grounds always clean

termittent once or twice) throughout the entire stay

also the breakfast

had breakfast included and the options were all excellent

free parking

very nice big split-level room. large bathroom area. good parking. great location. great decor.

the pool was great for my kid--safe and great atmosphere, while we parents chilled out.

loved the infinity pool and view from the room.

great breakfast buffet

asked for towels for the swimming pool and when they were wet and cold they gave me new ones

the swimming pool is very clean the surrounding very nice and nitty

the jacuzzi was not working next to the beautiful swimming pool but that was a very minor issue.

beautiful location , amazing pool and great breakfast

pool is not been cleaned

lovely swimming pool

the hotel is so beautiful, the parking easy and pleasant and the room was very spacious

the pool and the gardens.

place, staff, pool, safety

the spa area was quite run down and the prices were high

the room was very nice!! room service saved the stay!!!

the staff, the room and the pool was amazing.

included breakfast is awful : soggy chilaquiles and if you want an egg you have to pay extra

is inside a condo so it is pretty safe, the staff is super friendly and the breakfast was

booked 2 exactly identical double rooms, one included breakfast, one didn't because 2 persons stayed in it

also the pool was nice, breakfast amazing and the room was very clean

breakfast was good, room was clean.

we enjoyed walks around the grounds and were able to take time to use the pool several times

the wifi also did not work at all only worked for about 5 min and would no longer work

the property is clean it was good wifi connection

pool is the best part

location. pool was great.

they offered us the spa to change as they did not have the room ready

it has a restaurant, a pool, a small gym, bar and one shared living room

it has a restaurant, a pool, a small gym, bar and one shared living room

the pool had a lot of dust but it was due to a the windy time in

it has a restaurant, a pool, a small gym, bar and one shared living room

great pool

the property was large and accommodated many people with pool access

pool where swimming classes are not held daily felt like heated water, very relaxing

the pool ., the garden., everything outside the room

i liked the pool, restaurant and service. the garden and facilities around the pool very nice.

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

great pool bar!

the staff were wonderful, the breakfast delicious, and they kept trying to feed me more

breakfast was delicious, well prepared, well varied, vary tasty and very mexican

well appointed boutique hotel, with nice grounds and a pool

there is plenty of space to walk around, the pool is just perfect for children and the location has an incredible view to the mountains

the bar, the pizza, and the pool were great

after a long day of horse riding or exploring the town it is nice to know that there is a cozy bar and delicious restaurant on their premise

the staff is excellent; the hotel has a bar and restaurant, so after a stroll through tepoztlan, you have everything you need without

the bar is well equipted and very busy