wifi ! we didnt manage to find it.

the bar was a great place to unwind after a long day

the hotel had what i wanted- a bar for drinks, car parking

very expensive bar !!!!!

i was able to just have a friendly chat at the bar the the staff and have a good laugh with them

very comfortable and spotlessly clean room breakfast was amazing price of stay very reasonable all staff super friendly and very

there were cereals and juices on the bar but you could get a full english, cooked to order

warm welcome when we arrived breakfast was excellent.

the room was very comfortable and clean and you have the added bonus of an onsite bar ud83dude0a breakfast was lovely and the staff friendly and helpful

great location. lovely breakfast. will consider staying again

can be loud in the bar downstairs very friendly and welcoming atmosphere

some bar noise til closing time as room over but always quiet immediately after closing

the only downside was that the kitchen was closed for refurbishment during my stay and so i had to eat elsewhere although there is

the kitchen was not open as work being done

everything. the bar facilities were good clientele friendly. atmosphere good.

free car parking too

parking, my front end of my car had been scuffed overnight

excellent location in a beautiful building with ample parking, fantastic rooms, quirky quaint well decorated so much better than an mcmotel all looking

bar and restaurant very good

the bar and evening meal

location of the property is excellent for access to motorways or aph parking if flying from birmingham, comfortable rooms excellent meals not overpriced ,the staff are

the room was lovely, comfortable and we had a lovely restful sleep and decent breakfast.

good parking next to the hotel

they have me a free upgrade to a superior room and offered room service for my evening meal so i could relax in my room which was a really nice touch

had a lovely vibe and extremely clean breakfast spot on

this hotel had a cafe (lounge) area with plenty of tables and seating with a licensed bar in the evening, the breakfast was a

good variety of choice for breakfast

are a family with 3 small kids who used the hotel to sleep in our way to north wales

if they had interconnected rooms for families with small kids.

staff were really friendly & good with kids.

away from the main drag with good parking

was too late on weekend, wedding that was held was hell, as kids running around hotel banging on doors, screaming, and when we went for food, a kid was

excellent value. late check out.

not an issue or a dislike, but the kids found the beds a bit too firm.

throughout the evening we could hear big groups of kids up and down the surrounding street on very loud motorbikes

the gym

baking hot but nothing was said , got charged for parking my car , food in restaurant was like a kids meal but a la cart prices

i enjoyed using the gym and was a good base for going mcm

the food was average, the service was ad hoc at best, kids running around the eating area, lack of guidance by staff, due to been understaffed again

our room was situated next to the gym, we were woken up early by the sound of banging.

wifi connection was fast and accessible everywhere

unfortunately the wifi wasn t working while i was there

location was perfect, breakfast wasgreat with several options for all tastes.

everything was perfect. fantastic breakfast. staff polite, helpful, and friendly

the check in was quick and easy and we were very happy that an early check in could be accommodated for a minimal fee

poor wifi signal at this hotel nearly every stay

location and facilities were outstanding, bar staff fantastic

restaurant fully booked but excellent bar service

the gym definitely needs to refresh

room was fine can’t fault it tv great size which entertained the kids for the night , bathroom was great toilet was claustrophobic

the restaurant was fab, we had a great meal and some drinks and had fun playing with the kids on the football machine

didn't stay for breakfast,however we ate in the pub the night before which was very good and reasonably priced

lifts weren’t working well on the night we stayed so had to keep taking stairs with the kids

no tea or coffee in room more disable room to accommodate kids under 5

free coffee / tea facilities, ironing and laundry available, etc

it is right near the airport, the room was clean and comfortable, gym facilities were good

clean and having a gym

good wifi and the bed was comfortable

everything from start to finish was excellent. early check in, friendly staff and superb rooms.

families struggling with kids and luggage

easy parking, clean rooms, friendly staff, nice bar & nearby eateries.

bar was clean & friendly, staff were very

there is a bar there, you can have food too

didnt try the food but had drinks in the bar in the evening

i like the bar bar staff and locals very friendly.

i enjoyed the relaxed atmosphere and the general ambience of the check in and bar area.

we did early check in, the guy cleaner opened the door even if we’re already inside

didn't no there was a gym until i left ud83eudd26ud83cudffb‍♂️ wish i knew lol

loved the aesthetic of the hotel, loads to do for kids, friendly staff, amazing breakfast

issue couldn't be resolved they made up a new family room in the middle of the night & offered kids complimentary pastries for breakfast

the bar areas were spacious, drinks were a fair price and the room was clean

for us was great as we were spectators at the belfry golf course for the masters

it has great facilities as there is a bar only a few steps away from your room

was told my 2 friends could have this as requested but they had run out of that also so as the kitchen was closing

was only a 10 minutes drive from belfry golf club as we were watching british masters, it's basic clean and value for money

wifi

price, even the bar food prices were reasonable and the buffet breakfast was excellent

staff were friendly, spa was great, atmosphere around the hotel was fantastic.

lovely staff, great rooms, lovely breakfast. kids had a great swim

breakfast service paid for but not picked up as kitchen opened too late

the hotel is exceptional and we had free use of the spa for the weekend

clean, comfy room fridge in room and a bath lovely bonus use of the pool facilities

breakfast was fantastic

beautifully presented, handy location, amazing spa facilities.

spacious rooms, professional lobby, excellent breakfast, friendly staff, large pool

comfy bed. heating just right. quiet. late check out. good location.

they provide a full english breakfast, toast or eggs done in different ways as part of our stay and the beds were very

clean rooms. host was very accommodating. good breakfast. small quite hotel close to nec .

the bar and lounge were also a plus, the breakfast was delicious, and attention to detail was noticed

very congenial host at the bar after a long day at crufts, we put the world to right, lol

finally a delicious breakfast

i asked for a late check out, and was then moved to the adjacent building

r first night away without the kids

the indoor swimming pool water

i used the gym

hotel is accessible to dining, recreation, shopping and has gym and swimming pool that my family really enjoyed

checked us in he allowed us an early check in which was fantastic as i was travelling with my young son and we were tired

the bar & restaurant was lovely and the food was amazing

location was perfect large free car park staff were very helpful & curteous prices at the bar were reasonable also the food was excellent, breakfast was also very good & reasonably priced

the bar area was pleasant and relaxing

very welcoming and couldn't do enough for you, the lad behind the bar had been there all day and really looked after us

the food was good and the bar options were accommodating

close to golf courses and nec good location.

bar was reasonably priced

the fitness suite looked nothing like the photos and was very basic

realised they wavered the parking charge & extended the parking stay as we had requested a late check out

like whites only and as we were here for the bodypower exhibition at the nec and are tremendous fitness fans this was excellent

staff were lovely rooms were clean gym and pool were a nice touch

od is lovely)

the spa facilities were excellent and the staff were very helpful

decent and clean hotel with amenities such as bar, pool, gym and sauna.

the tv needs to be upgraded so if kids come an they want to play video games i don't think it would work on the tv an watch cartoons

the location the stables the breakfast

location, breakfast, comfortable room

great location, self contained and a well cooked breakfast. will be using again.

the host kindly made us breakfast early and it was delicious

loved the location and kids loved the horses

use of gym/pool facilities included added value

good food, great staff, the gym is better equipped than many commercial gyms, lovely walk/run around the lakes

very peaceful and great breakfast

delightful relaxation centre with sauna, steam room and swimming pool

room was great, the food was good and the staff were brilliant, there was loads of parking and there are ev chargers onsite too

the dining room and bar were open until late (although i didn’t need to use it)

no one at the bar area every time we went, with no one around, we had to pay at reception

the bar could have a better range of drinks, there were no non-alcoholic options for example

reception and bar area was nice and relaxed

no beers, ales, or ciders on tap even though the bar has taps visible

arrived later ended up being served ahead of us (not great to see especially if you have young kids waiting for their meal)

arrived late, kids sleeping so didnt have energy to change rooms)

well appointed room, great facilities, well tended par 3 golf course would definitely recommend

reception staff were very welcoming and lots of parking available

breakfast have plentiful to eat, sunny side up is perfectly done, kids food available on the table, fresh fruits and many others are there for you to enjoy - a big

golf driving range

had a meal in sam's bar which was disappointing

room overlooked one of the tee off's and we had gone for the golf this was amazing, i used the gym and the swimming pool which was great, there was always a member of staff on hand to assist any

room was next to the laundry room

came here for my partners birthday and it was incredible, from the spa treatments even to the club on site

staff was really nice, we were allowed an early check in and we were assisted immediately when we reported an issue with the heating

of a run down/industrial area, however upon entering the premisis the lady who greeted me at the bar was lovely, directed me to my room and the parking to the rear

clean and quiet nice bar area and the manager pauline was brilliant we enjoyed our stay here very much don’t believe

to stay for good prize, close to city center (about 3 miles), very nice and friendly staff, big bar inside with really good prizes, room was clean, smell nice with fresh towels, bathroom with

a little noisy in the bedroom above the bar but too be expected really

breakfast was delicious.

the breakfast was great and the bar food was very good

fabulous food, warm spotless room and a very comfortable bed, on site free parking, fab breakfast, will definitely return when next in the area thank you to all at the white

although the web said bar snacks were

not enough bar staff had to wait a long time to get drinks as staff were busy on reception

excellent breakfast choice, reception staff warm friendly and efficient

good bar service, even able to take drinks back to room

location was slightly noisey with kids walking past and the dual carriageway

friendly staff, relaxed atmosphere, dog friendly and breakfast excellent

easy parking and key code to access main door and room which made it super easy

easy free parking and close pubs/restaurants near by

children in the swimming pool, could have been quieter.

beautiful building and location, golf course, spa. good quality bedding, towels, dressing gowns.

was in room dining as i wasn t keen on the restaurant menu for me and my partner so we ordered room service

the spa is beautiful, and stephanie may did a wonderful job with my massage

orry didn t get his

nice room with separate room within the room for kids

i stayed with 2 kids they couldn't sleep till 12music was so loud

staff were all so friendly and helpful, especially the owner who makes a wonderful breakfast

please note you have to book breakfast on booking or when you arrive , lovely staff all in all a great stay and very cheap pint

good all rounder with secure parking and a bar downstairs

was not great in taste and prices were extortionate with no separate kids menu available we were left disappointed

delicious breakfast in a lovely dining room

food and service nice, and it's within a mile of the belfry golf resort

very friendly nice and clean and the food was really good plus the kids loved it.

extremely clean very friendly staff great breakfast

comfortable rooms.staff friendly and very helpful. bar snacks good menu and breakfast excellent.

gym was closed

6 yo) with us and not opening until 7pm wasn't ideal, but having paid for the half-board

staff room service

plenty of variety free use of pool and sauna

didn't use the restaurant or bar but there was a nice garden overlooking fields

for 6:40am to leave, theres a chip shop and budgen's just a small walk away and surrounded by golf courses, i loved my stay here and will 100% come back

polite staff, good food ( bar meals and breakfast)

near to golf course

great bar and beer garden

would stay again as the kids there stay too

would rather pay abit more for slight bigger kids meal/small adults

pool and jacuzzi are was lovely and very clean

the swimming pool wasn t to my taste and was busy but was great for the kids

the staff were so friendly and welcoming. bar staff very efficient.

free tea and coffee at the bar anytime beds were comfy easy check in and out large car park perfect for a gig at villa park

staff were excellent, and the bar and beer gardens were superb

staff are so friendly, premises so clean and bar food is excellent

i love the bar also, they didn’t charge for the tea or coffee because we were staying

no coffee facilities in the room although coffee and tea are free at the bar fir those staying.

staff were very welcoming, friendly, and accommodating especially when in the bar and wanting to take drinks to the room

room with a rainfall shower, very friendly and helpful staff and a nice bar to relax in - already booked for the same event next year

in a sympathetic manner with some really lovely furniture and at least one open fire in the bar

food & service in both the bar and restaurant were both excellent

and welcoming, fire in the bar area, the staff were all very attentive

also, very good english breakfast

good breakfast

also, whenever leaving the hotel we were asked to leave our key but this was at the bar and, when it was full, meant dropping it off and picking it up again could take several minutes

after the event i attended at aston park returning to the hotel, the bar was overly busy

beds, the attention to detail was incredible, the victorian theme was so lovely, even down the breakfast the following morning, you had tea in a tea pot with a tea strainer etc

to see out of our window view blocked by laundry containers found litter and vape under the bed on arrival walls very thin able to hear

not an early check in as £10 an hour but more time in the bar as going to the match

great bar with friendly locals

wasn’t far from the city centre and ghetto golf which was our planned weekend

we managed to get an early check in which was fab and a parking space which made things very easy

big clean rooms. great location for golf courses

plenty of car parking. the staff were friendly the room was clean and very comfortable.

wifi in room really bad , would be great if rooms had a fridge .

a great location for our purposes, near the local town shops and golf club

uld swing a cat compared to many other hotels), staff very friendly, plenty of parking, i will definitely be staying here again on my next trip to the nec

noisy with a room above the bar but worth it

lovely bar and restaurant area and good food

the bar was lovely especially the outside seating which was spacious

lots of space to sit in different areas near the bar & outside

the food in the bar was amazing

friendly staff. late check out. excellent room ambiance and amenities. tasty food.

i liked every part of the hotel especially that gym.

when i booked the room i gave all the details about my family , 2adults and 2 kids, i thought i have settled the bill when i booked it online

breakfast was lovely, maybe next time we will try the restaurant meals

we didnt use he gym facilies but when we visited them they looked great and definetly would've used them

access to university gym and pool, walking distance to restaurants, bars and shopping

good location, comfy rooms, lovely swimming pool beside hotel

room service menu - there was a gala dinner the night i arrived for another event

it was such a shame the gym/ leisure facilities weren t open or the restaurant.

i did not use the restaurant or bar so can't comment on those but i was offered the option when i booked in

& bar were only open until half 8, we were looking forward to a few cocktails after our meal

amenities with in the grounds of the hotel, this consisted of a farm shop cafe by day and eating bar area by night

room was very clean and well presented. bar served good pizza, but limited beer.

the rooms are modern and well proportioned providing everything you require, the cafe bar and the à la carte restaurant were outstanding and the service was flawless

a taxi to get to meriden or berkswell for an evening as this hotel bar and restaurant closes very early

host advertises use of a spa pool but only one room has it

breakfast bar was delicious and plentiful

was clean, comfortable and very quiet

to ask twice for early check in, first answer on the desk was no, but another member of staff then helped us with

i had two < 3 kids in my room and they were absolutely freezing all night, my 1 year old couldn’t sleep and we

room, champagne, chocs and cake and fruit. night away from the kids.

a beautiful pub with food reasonably priced an the food is delish x there's also an outside bar with a free bouncy castle for kids x music is played and its tranquil and just perfect x

some areas could of been cleaner in the pod, hairs on the floor and bits on the kitchen side

anyway at and the price i paid was good value for money and food was out the world for price and breakfast in the morning including in

gorgeous place and setting, free parking on the property and breakfast was very tasty

there is a bar and restaurant on site which was very nice, and plenty of free parking

kids and teenagers in the carpark drinking being noisy you need to keep an eye on that

late check out however one of the very rude staff members barged in 2

good to find family rooms with separate beds for kids

easy check in. added late check out on for only £10 more. close to bars.

car parking good and the choice to stay for late check out is good

it was hip, staff welcoming, decent prices & rooms were outstanding, we loved the spa bath, definitely worth paying that little bit extra to have it

location, friendly staff, accommodated an early check in

an attractive room. the spa bath was amazing

liked the very friendly and helpful staff right through from the reception bar staff to the door men and cleaners

bar and breakfast were excellent and the ambience was terrific

hotel looked nothing like the actual hotel,damp,lift not working,bar closed down,no restaurant or room service available

wardrobe up to find a used towel just tossed on the top shelf clearly visible to anyone, so the room service must be blind

room service menu could be some better than the one in room.not any choice

room service! said 24hr sandwiches but 'when we asked we're told 'none available'.

no room service, no cleaning,

staff we're lovely and 24 hour bar was a bonus!

yummy breakfast

service, didn’t expect a 24 bar and restaurant

location was great, staff were friendly. got a late check out which was great.

breakfast is good

the kids were exhausted and we did the check in earlier

area was nice and everything was near by. the breakfast was nice and kids enjoyed it.

room, bar, breakfast

in staff were really lovely and even applied a free late check out

they did offer to change our room but we were out all day and weren’t back until late, my daughter was too tired to pack our stuff up to move rooms

mostly everything, couldn't fault the hotel.except for the bar closing early.

close to new street , comfy beds , pool table in bar and jukebox , lovely barmaid .

excellent value for money. great location and bar staff friendly.

great bar with real good prices

bar at the bottom didn't have very good beers

mum and i) to watch the world cup match at

little disappointed there was no bar fridge in the room to keep fresh milk & other perishables

hotel is opposite new st station, the wifi is free and fast and the beds are very comfortable

breakfast was amazing with great choice kushal looked after us in the bar made great cocktails, very polite and welcoming

room service was prompt, staff were welcoming and polite

i had a gym on my floor which was well equipped

good food at breakfast

interior decorations of the rooms and all common spaces( restaurant, bar madeleine, staircases)

setting and ambience the bar is awesome with great cocktails also , new york style breakfast was aweaome

rooms and breakfast were great

good size, clean room. excellent breakfast with very friendly helpful staff.

great proximity to train station. breakfast was also good

we ordered room service for our evening meal

the wifi was not very efficient, not letting me see all my favourite sites, so i reverted to 4g

ere is a paid laundry service but the prices are very unreasonable)

lovely bar

good but they don’t have early check in you have to come at 15:00 you might need to wander outside till the check in time

bar with a lovely atmosphere

breakfast was good and location excellent

breakfast was very good location for the o2 was excellent

clean hotel with really friendly staff couldnt fault it at all,breakfast was really good with plenty of choice,was in a perfect location for shuttle bus to pink

everything was fantastic... kids loved it and breakfast was exceptional- 5 star service

room service was amazing.. pizza 24/7 is a brilliant option for hungry guests!

late check out free of charge, staff friendly, lovely clean rooms

nice spacious rooms, friendly staff and beautiful breakfast

i could have and it's minimum were that they put one towel out for 2 of us and we asked for late check out and the house keepers came at 10am

late check out that was really good as we check in very late at night, so because of that we could

steven on the desk was particularly helpful when i arrived late at night and gave me a late check out which was great

they do offer late check out for 1pm for £10, but lets be realistic, nobody wants to pay just to sleep a little

but only £15 for a late check out till noon

too small for 1 adult and 2 kids . shower extremely small .

families allowing their kids to run up and down corridors screaming and laughing at late hours and continental breakfast is

clean rooms play area for kids

breakfast was fine i had trouble sleeping and went out for a cuppa and your night security really

kids liked the bunk bed

the music in the bar area was too loud for my taste but that's just me.

brakfast choice, thie kids loved making their own waffles with whiped cream and chocolate sauce and sprinkles

facilities are fantastic, wether you enjoy the gym or enjoy a comfortable room ; their breakfast is outstanding, you can have anything you can

i really enjoyed the stay and my kids loved it, we would definitely come again

this hotel was clean and value for money… me and my kids enjoyed staying here.

slow at reception til a 2nd person came to support

great atmosphere, lovely rooms and breakfast and perfect location to 02 arena.

i enjoyed the mini gym

rooms, staff and 24/7 bar lovely place and right by o2 academy

comfy room, as we had a late night the free late check out was very welcome the multi storey car park round the corner at

appreciated the early check in and key drop off for check out

fantastic room service

shopping staff all friendly and helpful breakfast was lovely would recommend the eggs benedict bar snacks really good

th usb and 3 pin) good shower, friendly staff, good wifi, comfy bed, air con, working lifts, close to city centre

the room was clean, room service was available even for breakfast, shampoo and body wash smell was amazing, bath salt

room service options very limited. gym was a lot smaller than i thought it would be.

menu or cards for what was on offer for room service

wifi didn t work and nether did the tv

room service for food when i got in later on

the bar staff were excellent as were breakfast staff

room was brilliant staff were really good early check in brilliant

everything was perfect my kids enjoyed the mother day activities in the hotel thanks alot

the bar meals we had were delivered promptly and were delicious, as was the buffet breakfast

everything was perfect my kids enjoyed the mother day activities in the hotel thanks alot

given kids packs on arrival location great and close to bullring shopping

kids play room was not open due to fixing it up but park across the way done the same thing

venue for functions,great general bar area and amenities

nice bar and restaurant downstairs

was clean and the shower egrets, didn’t eat or have a drink in the bar as i wanted to get an early night

there was kids running and jumping and screaming in room above or next door with pare ts yelling at them all

95 @ head, kids eat free

ds eat free too, bonus

location, car park and late check out

staff were exceptional very helpful breakfast was great rooms spotless carparking great couldn't fault our

kids would have liked a bath in the bathroom but we were only there a night at a time so it was no

kids friendly as they have prepared some crayons, colouring paper and some toys at the lobby

late check out and the size of the room and the friendly staff.

breakfast was great

excellent hotel. the breakfast was superb as well

kids loved making their own pancakes