centre , super friendly staff, the bed was super comfortable and the room was well appointed, and breakfast was a

breakfast was good

there was quite a bit of food was the free breakfast

overall, great place to stay. good nights rest. good breakfast. friendly staff.

nice room,including breakfast. worth the price.

i was there on an extended buisness trip and they don t have laundry facilities friday thru sunday and it takes a full 24 hours

pool was great, especially with kids

the breakfast was good and nighttime room service much appreciated

i was thinking ing about a walk to a particular restaurant and the patrons at the bar advised against for safety

no amenities in the room, like no bar fridge? great for short stays but not so great for long.

nice good old placecwith a bar and unique patio

was a bar downstairs and we were above it

i did not like the look of the coffee shop which looked more like a bar so i did not go in.

there is a bar and restaurant downstairs which was convenient

we loved the food and our waitress at the met bar and grill

clawfoot tub, full kitchen

kitchen well stocked and lovely bars and places to eat around us

i had a three rooms suite completely furnished with a complete kitchen

the old elevator, the claw foot tub, the fact you get a whole little apartment with a full kitchen containing almost anything you require

bedroom with extra living room and kitchen is just perfect for a family stay

room service was incredible, the view was magnificent and the hotel itself was very modern and

there were several good quality eating places: restaurants cafes and bar only steps away, the sky train and cinema were a 5 minute walk

the gym- a huge must for me was perfect

is no room service, after the first day stay, there is no towels to use, no soap to take a bath and no

position right on the river, comfortable bed and good quality linen, a well equipped gym with free weights, sauna and spa, and a 24 hour ice machine

the pool was gross

we walked around the corner into a gym and saw that the outside pool was drained and filled partially at the bottom with dirty brown water and debris

breakfast was very good & lady in the breakfast room was very friendly

parking was tight

outside parking area had litter, and smelled strongly of cigarette smoke

it has a kitchenette which is nice to have if you have small kids.

they were really patient and friendly with my kids at check in

it has a kitchenette which is nice to have if you have small kids.

clean private little kitchen cable tv underground parking even robes

spacious with kids,good location, laundry.

redone, nice large suite with kitchen facilities, quiet location away from the downtown but still close to things, nice staff,

- spacious room, with fully equipped kitchen stuff

comfortable and could sleep 3; well stocked as a suite suitable for a longer stay with basic kitchen facilities; quiet, nice location, free

the bathroom and towels were spotless, and the tv and kitchen were modern and well-equipped

tight with two beds, one bed and a couch would have been spacious lacked undercabinet lighting in kitchen area

i wish the pool has been open.

pool area is old

modern renovated room. excellent gym facilities. staff kindly gave us late check-out.

we were visiting for a wedding and it was a great stay with my kids

the kids (and adults) all enjoyed the pool and it was a safe friendly environment

no carpet in the room. clean pool and hot tub. chinese food for room service.

ever time, black mold around tub, taps groaned, light in bathroom no actual heat lamp, no hold on bar for my mom in bathroom and hard to use taps for my senior mother

there was no room service option

laundry facilities there is no more

parking was tight for big trucks

room service is limited and the restaurant is only open for breakfast till 9:30am

the room service could have been better

hot tub was out of order, and half the gym equipment was also out of order

prior notification, the room service had been cancelled for 4 days

bed was very comfortable, bathroom spacious with nice spa tub, balcony excellent addition to look out at pool where teenager kids were

i liked the gym equipment. the front desk staff.. especially jake were courteous and kind.

wish the pool was indoor

the attached bar and grill were very cosy, good beers and food good for

very friendly staff. the pool and hot tub also a bonus!

rent it the room specifically so we could relax enjoy the whirlpool and pool as we had called previously they told us it was open they were approved however with

excellent customer service and great breakfast!

very disappointing for the kids

the breakfast was very good and we enjoyed it

pool wasn’t running

friendly staff, cleanliness of my room, free parking and complimentary breakfast

microwave , stove top, clean and airy, great for the couple of nights we were there, lovely pool and a great complimentary breakfast in the morning and served till 10am

liked breakfast, pool and gym

the gym could have more equipment or updated equipment

my husband used the gym and it worked well

friendly service breakfast was wonderful they even have a washer and dryer which was great as we were travelling on

peaceful for the area it was in. parking was great.

good price comfortable clean with small kitchen good location good staff will be back

i liked the kitchenette

breakfast good

couldn't find a gym or a pool, the breakfast wasn't very good

is used on there site doesn’t not represent what the rooms look like extra charge on having the kitchens no fridge or microwave is part of the package of the room

owner is very rude. rats and mice dancing in room and kitchen. bed bugs and dust mites all over.

very nice kitchen. very clean.

laundry facilities was a bonus pleasant staff kitchenette was a welcome addition/full size fridge

that froze and ruined approximately $100 worth of food we accidentally closed the door to the kitchen, which then locked

nice quiet area outdoor pool and very helpful staff

location was walking distance to metrotown, the breakfast was very yummy with lots of choices, anywhere from scrambled eggs to waffles and fruit

changed rooms for me upon arrival to the lower floor so i didnt have to haul it up the stairs), laundry room was clean (everything worked), staff were friendly and breakfest was quiet good and

good location, great facilities; laundry was very cheap. extensive breakfast range.

have any canadian cash on us and they helped me out by exchanging money with me so i could use laundry

we had the opportunity to dine in dining hall for breakfast and it was excellent value and a wide variety of food to

nice and value for money breakfast and dinner at university dinning hall/restaurant.

breakfast option was great: affordable with a nice selection

next to the dining hall - a 24 hour buffet facility open to the public for a very good price $5 breakfast etc

cutleries in the kitchen were

very comfortable place - well equipped kitchen and tidy fridge is available for use, multiple common areas, clean bathrooms with reliable

the room’s lighting was quite dim, and the kitchen wasn’t very clean

and wifi worked well, and kitchen seems fine

a bit far from the centre, you first expect a hostel, but it's a normal flat with a kitchen and 4 rooms for guests

my kids didn’t eat the sausages which looked uncooked at the end of the microwaving and we had to

after a 7 he drive a mini bar would have been appreciated

fact there was parking in the garage, the smoking area outside the 2nd floor bar and the bartender

i recommend this hotel for families traveling with kids

the pull our couch that my kids used to sleep needed to be updated

very nice hotel. everything was awesome. great gym, nice pool and staff were very helpful

room was excellent with kitchen area great fridge and dishwasher> i was there for a shopping trip with two granddaughters

no bathtub. the pool was too average compared to the rest of the hotel.

the breakfast bar made our lives so much easier

breakfast is good

the on-site casino, everything seemed new, was very clean and well maintained

location, free parking, attached casino, free coffee

has big casino ,2 restaurants,and starbucks coffee

no pool for the kids, they were disappointed

not go to any of the restaurants with my kids

the pool was nice

loved the pool and restaurant ..ribs were wonderful!

the restaurant was open late because of the festivities and the room service breakfast in the morning really satisfied

we spent the same amount for a pool walk out suite at harrison resort

wifi didn't work most of the time.

pool, staff and location

room service staff every morning was great

in house bar as well as cactus club right next door

the suit includes kitchen with all necessary utensils

pool and gym

as we need to use a handicapped parking spot, two spots are not enough

loved the fresh waffles, we loved the

gym was nice and the staff were very cordial and professional

liked the gym and pool

helpful front desk. reliable breakfast, room was comfortable and quiet for sleeping.

gym , elevator was down due to renovations

under renovations, gym needs an upgrade, water damage visible in the room, some outlets were loose and had poor

view! of the mountains, quiet, nice staff. laundry, gym

the previous comment the add stated gym and hot tub, the open hour is very odd

cons: the first floor is being renovated, so no pool or sauna, no gym, no breakfast

fitness centre is quite good staff are nice

but that was more our fault since we didn’t book a room with a kitchenette instead

we missed the pool

clean and comfortable, we loved the little kitchen and the whole set up, so close and walkable to transit

laundry available on site. people are friendly.

there is no shared kitchen

the dishes in the kitchen were all greasy and dirty and disgusting, i had to rewash everything we were going to use

pictures should tell all , the kitchen should have been finished being demo'd , what a mess , electrical wires hanging out of the

air conditioner in the unit (only 2 windows could open besides the one behind the fridge in the kitchen)

toilet wasn’t working, towels had stains and strands of hair on them, no tea towel in kitchen, lighting in lounge wasn’t great, no aircon

the small kitchen was good although it would have been good if a hot

location, kitchen

kitchen in room could use more supplies, bath soap bars way too small, no music in lobby.

feel that the pictures on the site for the rooms did mislead me a bit - mostly the kitchenette and living room

i like the space, the full kitchen and laundry

upgraded to a suite. plus they accommodated my request for an early check in.

to local restaurants, golf courses and highway

was separate so she could go to bed at her regular time while i hung out in the living room/kitchen and watched some tv

was not expecting to have a full kitchen! bed was extra cozy, and bathtub was deep!

had a free upgrade to a kitchen unit and were very pleased with the design features of it

the pool and sauna

friendly staff, great breakfast, comfortable clean room, and loved that there was laundry

location,breakfast

clean. friendly staff. cost was reasonable. free parking. good breakfast

very clean, easy to find, lovely people, and excellent breakfast!

great place to stay with kids. free breakfast and shuttle to canada place

the price includes a delicious breakfast

location close to public transport stops and groceries shops. guests laundry, fitness.

they allowed for early check in both on arrival and after cruise

noice from other guests' kids running the hallway

pool and hot tub- long hours- excellent

items during the breakfast was extremely non-polite, she didn’t know how to talk to kids

not complaining but the pool area could use a few plants or something

the room was clean and had everything a guest might need (hair dryer, robes for pool, coffee, water, towels, bath supplies)

gym open 24 hours indian restaurant next door is good

everything you need is a walk away laundry facilities right there on the property reasonably priced

cheapish. laundry facilities.

laundry facilities, great managers!!!

was super friendly and chatty, was also very helpful when we had to do our laundry

affordable option in a convenient location for our needs. laundry was nice.

pool looked clean

friendly staff, covid protocol, and the complimentary breakfast and parking

swimming ,my family like most and breakfast was good .

swimming pool with slide and breakfast

the on site parking was not the best

staff, room, and breakfast

the king bed was very comfortable and the spa bath very relaxing

laundry room always busy, the washing machine is not clean

pool and gym area clean and well maintained

location was great. suite with kitchen and full size fridge is so nice to have

warmer heated pool

leafy green, badminton, tennis, outdoor pool

beds and pillows very comfy,staff friendly and efficient, quiet, clean,free wifi.

i also appreciated the restaurant choices and lots of free parking at the hotel

pool being heated and open

we also enjoyed the indoor pool and hot tub

the rooms where nice and clean as well as the hallways and the pool area

cute little breakfast offered till 9:30am and a nice little coffee area offered till 10 at night

didn't use them, but pool and fitness center were a bonus

gym and breakfast

staff was wonderful. they helped us out and added a comfortable cot so the two kids could sleep.

laundry breakfast staff shuttle

breakfast was lovely

fitness room, free airport shuttle, early check in, white noise machine

staff was wonderful. they helped us out and added a comfortable cot so the two kids could sleep.

fees is not worth the extra had i spent 10 dollars a night more could have stayed at a hotel with pool a workout facility

staff were all friendly and welcoming.. the included breakfast was excellent.

accommodating. allowed us early check in

good breakfast

from the manager helping me park my big truck, friendly service at the counter and excellent clean ,

lobby was a bit dirty however keep in mind that there are shows in the bar downstairs from the accomidations and i think they were still cleaning up from the punk show

there is a bar with live music in the building which i was made aware of - the front desk said the music might

lastly, there is no breakfast provided but you have a discount at a bar attached to the hotel, and there are supermarkets around

and if you are lucky yiu will be there when the the fabulous tiki bar is open

basic, and having the restaurant and bar closed due to staff shortage, the stay was quite nice and all the members of staff we met were

of space free popcorn in the lobby onsite laundry facility, $5 for washing + dryer + detergent kids love the jokes about

room all around great and will remember the nice kitchen facilities for future visits

they have laundry - key for remote workers

kitchenette was a nice touch

was able to get a 3 hour early check in at

gym is too small

indoor pool and tennis courts give it that resort feeling and the plush bath robes are a nice added luxury

everything specially the pool my kids love them.

shuttle very efficient

quiet in the room, restaurant/pub on site, adequate parking, airport shuttle.

reasonably priced, great location for my needs, decent pool etc, and a decent breakfast

hot tub and pool was great

7 children 4 adults and 3 teenagers who were not guests of the hotel all in the pool hot tub and gym

is very small but they offer what we want, for example coin laundry room for wash and dry, microwave

gym but worked good sauna and whir pool and pool clean and quiet lots of towels walk to movies and

not just that since our kids like to drink milk before going to bed i went out and bought a 4l jug out of which we only

and they gave us a smoking room even we travel with kids

the pool and hot tub were nice

they advertised a gym litteraly its a closet with a tread mill and a stepping machine

or bagels hotel smelled land room smelled like mould pool was dirty and freezing cold in room gym was a joke

meanwhile our friends were in the casino said there was a bunch of east indians by the bar was rowdy and security didnt do nothing

great sports bar with great

location with great amenities such as starbucks on site and a good bar and restaurant on site

quiet, comfortable beds, spacious, newly renovated, easy parking, excellent internet connection, friendly staff

i was in town visiting family with two small kids, and really was impressed

was seated by the kitchen with a full view of it and directly in line for a draft from the door

room service would be great

restaurant & room service on site

room was next to the elevators, so lots of people noise and the wifi kept dropping

room service

there was old laundry from a past tenant hanging in the bathroom

great location. laundry facilities were helpful. lovely garden out back.

laundry

excellent breakfast, inside pool and hot tub. very friendly staff.

reasons we chose this property was because it had a pool, and i wanted something to keep the (5) kids busy and maybe tire them out a little

plus restaurant there for supper had a very nice continental breakfast

rooms were clean, the breakfasts were nice and i really appreciated having laundry facilities

the rooms and pool area were very clean. did find the pool too cool.

airport, complimentary breakfast, 24/7 coffee and tea at the lobby, spacious and well equipped gym, well designed room, comfortable bed, helpful

location , front desk staff. able yo early check in if room available. breakfast included

it was in a decent location to walk to a few eating places and the casino

super friendly staff and great free breakfast in the morning

excellent shuttle service to and from the airport

very friendly and were able to make accommodations for early check in

the quality of the meal served for the complimentary breakfast.

great staff. early checking and late check out.

there's nothing near the hotel for the kids

laundry facility and no coin operated laundromat nearby

kids cannot go through casino to get to food court

room service people were amazing - food was terrible quality

the pool is great for kids.

place with great service, easy access to the skytrain, the food and and casino were great

there s a cool water slide, nice and clean fitness center, spa and work a night market that is walking distance from the hotel

shuttle was excellent

great value for 2 night stay that includes breakfast and shuttle to flying out from vancouver

loved this place ! clean. great employees and a lovely breakfast.

comfortable mid range hotel. early check in was appreciated. close to restaurants.

bagged breakfast was delicious(other places felt like a child's snack bag for school)

they have a free airport shuttle

shuttle to the airport was great! comfy beds! good front counter staff!

a 9am check-in, although had to pay an extra $45 and wait in the lobby for 30mins with very tired kids (after a v

breakfast was good

complimentary breakfast

lot of nearby asian restaurants efficient staff coin laundry available, but only one one small indoor hot tub with swimming pool

we had amazing deal as well even with pet fees

breakfast could use a few more options such as cream cheese for the bagels

pool and jacuzzi

such as a deposit and pet fee, even though i told them in my reservation that i was bringing a pet

ere to have laundry

my baby and i were picked up from the airport and was able to do an early check in

the accommodated our early check in request no problem

price and location just a hotel to sleep has no pool or laundry

no room service

it had a swimming pool and shuttle service from airport and the shuttle was more like a personal driver service

the outdoor swimming pool and hot tub. it was close to the night market. and casino.

and shower were a highlight along with the excellent service, free airport shuttle and outdoor pool

the pool and spa hub are great- hot and strong water on the roof top with the great view

oh, gym was fantastic too very well equipped

the shuttle service was reliable, used it to and from airport

hotel answered their phone and had a shuttle pick us up within 20 minutes

friendly staff, early check in, bed very comfortable.

if the bar can be closed later, that is better.

helpful staff and early check in facilitated which was excellent.

property still provides room service although the food comes in boxes not on trays with domes

shuttle to and from the airport right on time

great facilities, awesome rooms. comfortable. great pool and gym, nice restaurant.

the room service was great, very good food

kids like the pool

staff were excellent and gave us an early check in

comfy bed, well maintained gym, pool and hot made for an exceptional stay

free parking and wifi is always great as most surrounding hotels charge a fee for both

beds, bath, wifi, staff,able to open window.

- staff are awesome - anna was super awesome on check out - shout outs and kudos to jim at the bar - chito the shuttle driver

the only thing i didn't like was the construction for gold's gym --noise ---i guess temporary

kids breakfast should be free with a paying adult

stay - clean room - the pool and gym were closed and we were not told before we booked, so that was disappointing - the online

the gym and pool were free to

room service was quick, and very

dog tends to have trouble eating in unfamiliar environments, but fortunately, the hotel offered room service with dog-friendly meals, which was a great relief

rooms are comfirtable and the gym is super

staff, the room service, size, view, location, in room espresso coffee, bed, washroom design and

room service was excellent as well

room size, facilities, spa, hot tube, gym, casino

quibble is the the hotel bar is a public bar with a doorman & a dress code

the fitness center is spacious and updated

dinning room service: it was suprisingly good

ablusions were aesop and mini bar used had great local gin.

the price charged for the room and the hotel proposal and level, breakfast shouldn't be optional

good pool spa and fitness gym.

our last minute reservation and were able to check us in way earlier and also let us get a late check out

wifi is slow but all good

waits and overcrowded elevators with college kids partying all day and night

regular daily house keeping , there s also a do not disturb door sign facilities: 10/10 with gym and pool

full kitchen however no equipment which i thought was strange

gym was inadequate.

location and awesome amenities for the price, like gym access and free coffee in the morning

i had a late check out, but i had to leave early because of the noise and sheer creepiness

had dishes, silverware and pots to use in their kitchen

staff, restaurant and bar excellent

ybe worth updating their description as it says laundry + dry cleaning service

hotel and a nice restaurant/ bar attached

the hotel 2 days in advance i will be arriving midnight to see if they can accommodate with the early check in if not unable to i would have booked elsewhere

i like we were able to book certain time slots for the gym, hot tub and sauna

kids liked the waffle maker so they were happy

no pool

room, all areas of the property were very clean, was granted early check-in and late check out to accommodate my schedule

parking was included (or cheaper at least) and that the hotel had a pool for the kids

enjoyed the pool

the ability to text was very helpful when booking pool and gym

they gave kids apples and cookies when we checked out

the common usage areas like the pool, laundry, gym are very accessible and well maintained

the hotel's impressive facilities, including the pool and gym, provided a delightful and relaxing stay

washing machines and driers - had to stand guard over my laundry as another guest turned mine out before it was dry

walls, was very loud in other rooms/in the hallways - kids running and yelling, someone playing the same song on guitar 50 times in a row at 8am

early check in was great, breakfast was ok as well

same day laundry excellent

nice clean big room and flexibility for an early check in

i was with my kids on vacation so we wanted to sleep, but any flexibility after 11am was given by the staff

comfortable beds and pillows, tub, indoor pool and gym, close to yvr airport and richmond restaurants

kids enjoyed the pool after long flight

a playroom in the lobby, meal choices (limited for kids under 2-3 years)

the bar was very good and the coffee stall was

after the booking to confirm that i booked 2 rooms for me and my wife with one bed and for my 3 kids with separate beds

i wished the kitchen had a few more essentials, the gym was too small and very bare bones, like that it was

there is no front desk, no concierge, and no room service but you do have a kitchenette and in room laundry machines

the washing machine and drier. kitchen and utensils. great bed and pillows, very comfortable.

excellent kitchen facilities with high quality fittings and crockery

rooms are spacious and amazing with a kitchen and many utensils

great to have laundry available on every second floor

great location. great rooms if you have kids.

great location. great rooms if you have kids.

no room service

gym area was sparse.

that the room service came to the room with plastic plates and forks.

location, great room, super friendly staff, loved the daily room service and the daily free cookies

location was great. room service provided was excellent as well.

early check in, clean

room service was poor

noisy partying in the pool that went on until the early hours of the morning

to airport with free airport shuttle

no mini bar provisions and shop in hotel did not even have popular soft drinks like coca cola

- no shower gel which meant getting out of the shower when wet to get a bar of soap

convenient to airport and shuttle was timely! bar and evening dinner meal was great.