pool

small bathtub, limited cable tv channels, no bathrobes, no room service, front desk staff weren't wearing masks

wifi didn't work and the room was very small for the price.

little noisy at night with the bar close by, but other than that i have no complaints

room service was very off schedule

kitchen well stocked and lovely bars and places to eat around us

i had a three rooms suite completely furnished with a complete kitchen

floors are old and creak, rooms are darker (except the kitchen) and bathtub is better suited for baths (though it is possible to shower)

the living room and kitchen were nice and gave us that extra room to hang out

free coffee in the kitchen with the cofee pot

i did not like the look of the coffee shop which looked more like a bar so i did not go in.

a bit too noisy in the wee hours from the bar downstairs.

was a bar downstairs and we were above it

we loved the food and our waitress at the met bar and grill

staff, requested a late check out that was agreed to, train station very close, nice little pub/bar next door

redone, nice large suite with kitchen facilities, quiet location away from the downtown but still close to things, nice staff,

tight with two beds, one bed and a couch would have been spacious lacked undercabinet lighting in kitchen area

comfortable and could sleep 3; well stocked as a suite suitable for a longer stay with basic kitchen facilities; quiet, nice location, free

- spacious room, with fully equipped kitchen stuff

the bathroom and towels were spotless, and the tv and kitchen were modern and well-equipped

i was there on an extended buisness trip and they don t have laundry facilities friday thru sunday and it takes a full 24 hours

i was thinking ing about a walk to a particular restaurant and the patrons at the bar advised against for safety

first hotel without a bar fridge, brought takeout dinner and wine couldn't store it tossed it in the morning

if the pool was open... but totally understandable due to covid restrictions.

pool was great, especially with kids

there's good breakfast

nice choices for breakfast, counter staff very helpful and friendly

breakfast was good

the breakfast was delicious

centre , super friendly staff, the bed was super comfortable and the room was well appointed, and breakfast was a

the swimming pool and hot tub were very relaxing

liked breakfast, pool and gym

friendly service breakfast was wonderful they even have a washer and dryer which was great as we were travelling on

there is an indoor pool and hot tub which makes your stay that much

like have chai (indian-style tea, not tea bags) at breakfast

the shower was great and wifi worked well

my last room was a kitchenette it was booked on line for 9 days

wifi was the fastest i have ever connected to even in bigger brand name hotels

love that the room i booked had a kitchenette- i saved so much money being able to make our own food rather than eating out the whole

the free breakfast like atrium and langley in

it's close to the train station. parking is free. 24h front staff.

were hauling a small u-haul trailer, which we did not want to unhitch and this location has tight parking and limited space

water was not hot for showers for the first half of the trip, and the pool

the pool was gross

we walked around the corner into a gym and saw that the outside pool was drained and filled partially at the bottom with dirty brown water and debris

chinese restaurant at the property was excellent - great dinner, great breakfast

no carpet in the room. clean pool and hot tub. chinese food for room service.

large room with sofa and mini kitchen. easy on-site parking. cheap.

so i had to spend a night in a dark dirty room between two laundry room which i paid actually not free

good is the price, parking, the pool, hot tub

is used on there site doesn’t not represent what the rooms look like extra charge on having the kitchens no fridge or microwave is part of the package of the room

owner is very rude. rats and mice dancing in room and kitchen. bed bugs and dust mites all over.

laundry facilities was a bonus pleasant staff kitchenette was a welcome addition/full size fridge

that froze and ruined approximately $100 worth of food we accidentally closed the door to the kitchen, which then locked

very nice kitchen. very clean.

would have been nice to know they offered gym facilities. found out during checkout.

the kitchen is so small and there weren't drinking glasses provided

convenient location, good breakfast. efficient and helpful staff.

the staff in the kitchen were friendly

on our room details it states - flat screen tv, kitchen with an oven, refrigerater, microwave and coffee machine

spa bath jets are on the bottom only creating a lot of splashing which can get messy

ould upgrade to cisco instead)

room has it's own spa bath

room service indicates sandwiches through the night but the kitchen closes at 10pm & they need to

was no card in room that showed wifi or what floor pool and workout room were on

very comfortable place - well equipped kitchen and tidy fridge is available for use, multiple common areas, clean bathrooms with reliable

clean washrooms and kitchen

a bit far from the centre, you first expect a hostel, but it's a normal flat with a kitchen and 4 rooms for guests

great kitchen space for cooking or working remotely

and wifi worked well, and kitchen seems fine

they were really patient and friendly with my kids at check in

fully functional kitchen including utilities which was nice especially if you are traveling with kids

spacious with kids,good location, laundry.

large room with kitchen, helpful staff

i was so happy our suite had laundry- very helpful with a 5 month old

pool needs a little cleaning.

the staff were friendly and found us an adjoining room for the kids

the hot tub had been closed for months but we had no idea and the gym equipment didn't work

in restaurant very friendly and attentive walking distance to shopping and other dining lovely pool and fitness

the room is so clean, the swimming pool and hot tub is warm and cozy.

gym and pool are small and staffs were on strike so no daily housekeeping

kids were disappointed because they wait for long time with the hope they

parking, good location, restaurants nearby. room spacious and clean. pool simple, clean.

incredible outdoor pools!

and why can't they have a separate bar area

breakfast

breakfast was good

the customer service was great. we loved the room, pool, gym and continental breakfast.

the room itself was clean, modern and comfortable and the kitchenette provides the flexibility to make simple meals and/or warm up food

hot tub and pool area is great as well

pool was closed

excellent staff! delicious comp breakfast and comfy beds. great pool too.

later so did not make breakfast

my kids were not ready to wake up by 8/8

the pool was awesome, and the meal in the morning was exception

gym was alright. how large the room was and clean it was.

rent it the room specifically so we could relax enjoy the whirlpool and pool as we had called previously they told us it was open they were approved however with

i liked the gym equipment. the front desk staff.. especially jake were courteous and kind.

wish the pool was indoor

very nice front office staff who made sure i had a place to park as i was pulling a trailer and arrived late at night

the casino attached to the hotel was a fun way to top the evening with games for all

location, free parking, attached casino, free coffee

location, free parking and free wifi

room service, you had to pick up your food at the restaurant

hotel for a good price, has everything we needed - comfy beds, quiet rooms, good breakfast, perfectly hot shower, starbucks on premises, close to

cons: the first floor is being renovated, so no pool or sauna, no gym, no breakfast

under renovations, gym needs an upgrade, water damage visible in the room, some outlets were loose and had poor

hotel that really needs a renovation the swimming pool and the spa are located in the parking lot

nothing to really complain about, although the spa and pool are not desirable.

gym room was cold

nice and value for money breakfast and dinner at university dinning hall/restaurant.

next to the dining hall - a 24 hour buffet facility open to the public for a very good price $5 breakfast etc

breakfast option was great: affordable with a nice selection

we had the opportunity to dine in dining hall for breakfast and it was excellent value and a wide variety of food to

island very big and comfortable room it had the facilities we needed for our short stay - laundry &

stayed 1 night before flight out of yvr, free shuttle and early breakfast were great

small pool with hot tub

lot of things in the kitchen are broken; it needs a constant check and maintenance

breakfast was excellent

website advertises that you have a laundry

the room was spacious and the hotel bar and restaurant reasonably priced.

it had a small kitchenet so great for making a snack just missing a toaster.

very nice facility, clean and very comfortable. loved the pool.

in house bar as well as cactus club right next door

it needs a pool

was very small with kitchenette near bed

laundry available on site. people are friendly.

fitness room amenities

not sure if it’s because i booked with a discount, but i was given a room right next to the laundry room, which was very loud throughout the day and night 11:00 pm the washing machine was

lots of room. great parking.

large balcony overlooked a lawned area and the pool, although the pool was closed in september and covered

convenient location to overnight on road trip, ample parking, easy to get to ferry next morning.

no room service for food

room size and layoutpool

the dishes in the kitchen were all greasy and dirty and disgusting, i had to rewash everything we were going to use

toilet wasn’t working, towels had stains and strands of hair on them, no tea towel in kitchen, lighting in lounge wasn’t great, no aircon

the tile on the kitchenette counter and the bathroom was chipping off

the room was old fashion and has small kitchen area.

frame windows that sometimes won't close easily to be locked, and inadequate electrical in the kitchen

were friendly and helpful, dining room was nice, room service was prompt and pizza delicious, pool was warm, beds were comfortable, hotel in great location for where i wanted to go

it would be nice if the pool area had a hot tub

there was no information in room or given at the front desk for wifi

swimming pool

im classes)

the attached restaurant was very convenient (i had both room service and ate in the restaurant), very good food and lovely staff (+)the restaurant attached to the hotel had really great food and also did room service! (-) was told there was no room service for breakfast but there was for dinner (+)spacious room, room service (+) the room service that comes from fogg n' suds was fast and delicious (+) room service provided good food at reasonable (+)the convenience of the restaurant, room service, location (-)room service would be nice

evening meal in the restaurant was excellent and the breakfast buffet was all extensive and top quality

the room is very clean. i enjoy the small snack bar in the lobby. good arrangement!

family with kids, they charge kid breakfast

they saw i had two kids with me and they ignored and couldn’t help

kitchenette was well equipped

ud83dude44 *noisy air conditioner but my kids loved that because it was like white noise all night

we’ve stayed in the accent inn in kamloops several times when visiting our kids, so we knew we’d be in good hands

early check in no problem ud83dude0a

there was even laundry available (wish i'd known when a pen leaked in my pocket

many sports teams with kids behaving poorly

free access to a nice gym, club 16, central location to several restaurants and shopping

were comfortable, location was ideal but the best part for our 7 grandchildren was the pool and waterslide which was used and enjoyed daily

the pool and gym needs to be updated!

qr code didn t work to view room service of hotel facilities

the facilities are enough for short stay, such as an indoor swimming pool and a table pool

the water in the pool is cold, maybe if there's a way to make it a little warmer

or bagels hotel smelled land room smelled like mould pool was dirty and freezing cold in room gym was a joke

wouldn't say it has a gym though: it has a few exercise equipment items

but it was clean, good value, pool and hot tub so overall satisfied

the restaurant bar was very relaxing and serving good food

they updated us to a king bed and allowed us free late check out

gym, hot tub etc

nice and clean it had a indoor pool and hot tub restaurant on site that delivered to room

wifi did not work. shower did not work.

misleading about the free shuttle to canada place, we assumed you could return (it is only one way), luckily we had a car and

the company let’s you down by not being clear about the airport shuttle service only being offered too the airport not from

gym temp was hot with laundry dryers in the gym

breakfast was so good really enjoyed that

i needed a late check out, they had no trouble accommodating that

airport, complimentary breakfast, 24/7 coffee and tea at the lobby, spacious and well equipped gym, well designed room, comfortable bed, helpful

the provided breakfast was excellent, with a multitude of choices

shuttle to airport greatly appreciated

the breakfast which was included was the best!

it was clean and easy to get to. airport shuttle. late check out!

while using the very small gym, someone was smoking in the office on the other side of the gym making not a great experience

not take advantage of breakfast as it did not start until 6:30 hard for early flights to take advantage of

restaurant close by, lots of clean towels, laundry facilities onsite, airport shuttle

we liked that they were able to accommodate our early check in for a fee

breakfast is very good.staffs are incredible

friendly staff, pool is good,

indoor pool is perfect for kids!

excellent pool and gym

great breakfast

nice pool and jacuzzi spa on main floor

shuttle was excellent

breakfast was great

free shuttle bus

the breakfast and the shuttle

the breakfast and the shuttle

the facility was very clean and staff friendly. my grand kids loved the pool.

if you have kids this hotel is awesome for them

room service is not excessively expensive and fairly quick

i prefer the hotel tower to the casino tower, the rooms are more modern

just the wifi in this room is really slow, not sure if it is due to the location of the room or not

complimentary breakfast

very clean, comfortable bed, good breakfast, worth every penny

was an air of calm and competence by the staff given the news of corvid19 on the breakfast tv

a 9am check-in, although had to pay an extra $45 and wait in the lobby for 30mins with very tired kids (after a v

shuttle and great beds

friendly staff, early check in, bed very comfortable.

gym is relatively well equipped

beds, gym, location, coffee downstairs, ice, fridge

the shuttle service was reliable, used it to and from airport

a free shuttle service was provided the restaurant breakfast was delicious

the shuttle to the airport was an excellent and prompt service

nice gym

comfy zealy bed, heated floor bathroom, made up room daily, spacious room, heated roof top pool beside gym

the facilities were excellent (heated floor in the bathroom, peloton in the gym, etc

the outdoor swimming pool and hot tub. it was close to the night market. and casino.

great rooms, good room service

room service dinner was beyond expectations and all dishes were very flavorful - impressed

er) and made the whole trip worthwhile for us

bed was comfortable, view was awesome and the gym was also nice

did not have breakfast

location , brilliant shuttle bus service easy to use in the airport

the onsite bar and restaurant were great as was the breakfast

staff were excellent in making sure our stay was seamless including a late check out for our late departure from the airport

apologies if i did not spell his name correctly - but he was

employees not only in & out every floor, i had to tolerate their garbage bags, pushing dirty laundry,etc

my baby and i were picked up from the airport and was able to do an early check in

carts filled with dirty laundry by elevators remained for several

the accommodated our early check in request no problem

fitness centre well equipped, wifi worked well and no issues throughout the hotel

en for a fork & a bowl) no laundry service

complimemtary airport shuttle available 24 hrs which was very convenient

bar & dining on site

convenient to airport and shuttle was timely! bar and evening dinner meal was great.

pool is actually outdoor pool

comfortable, clean and frequent shuttle to the airport.

the shuttle to take was the hilton shuttle and no one told

i didn't like the fact that i couldn't visit the pool area and gym. ud83eudd23

for taking the sky train to the waterfront and for getting to the airport fairly quickly via the shuttle provided by the hotel

e to strike)

for shuttle to/from airport, despite ad for free shuttle

lastly, there is no breakfast provided but you have a discount at a bar attached to the hotel, and there are supermarkets around

the restaurant and bar weren't open.

lobby was a bit dirty however keep in mind that there are shows in the bar downstairs from the accomidations and i think they were still cleaning up from the punk show

for me it was a perfect stay…wish the tiki bar had been open but that’s just timing.

unfortunate the tiki bar was closed for renos, but probably worked out as we were above it so could have been noisy

gym and cleanliness

warmer swimming pool.

the restaurant bar offers great selection

room was ready early, very clean, shuttle service was great, staff was friendly and helpful except for my one minor issue

free shuttle bus from/to the vancouver airport.

the bar was very good and the coffee stall was

comfortable beds and pillows, tub, indoor pool and gym, close to yvr airport and richmond restaurants

shuttle provided every 20 minutes

to the airport, beautiful views of the marina and mountains was very nice, and a great top floor gym with nice

after the booking to confirm that i booked 2 rooms for me and my wife with one bed and for my 3 kids with separate beds

the spa bath did not work properly

only complaint was that the weight machine in the gym was still broken from last christmas (i stayed 4 nights in 2017

i tried going down to their pool, but apparently they were having kids' swimming lessons (or something to entertain the children), so i didn't feel like giving it a

we arrived later in the evening and the kids wanted to use the pool and the shower

went into the pool and got about 5 minutes of pool time before the instructor was back with new kids

there was no laundry facility on sites which would have been very helpfull

good breakfast selection and proper plates, mugs, cups but like other places plastic cutlery

was a great little hotel the staff was very helpful and the breakfast was just right to start your

early check in; newly renovated, good breakfast

breakfast unavailable for early morning flights

outgoing flight, staff helpful, room clean & comfortable, allowed a couple of hours extra for late check out with no charge and luggage storage and shuttle

staffs are all hospitable to customers and breakfast included is simple but taste good

are accomodating, comfortable bed and clean, free breakfast, complimentary shuttle and got a good deal, and so happy they offered both regular and

good hot breakfast. close to everything. underground parking.

several staff working and chatting in the breakfast room and they talked extremely loud without considering the hotel guests were there to

the room was huge , kitchen and bathroom as well

ordered room service, food was good, staff were friendly

lots of eateries in the area but we enjoyed breakfast and dinner in the restaurant

i booked this place is so that we don t need to drive to go to a gym

the pool is in one building, while the hot tub and the gym is in another

no pool for the winter

location staff amenities breakfast cleanliness comfort pet friendly quiet

ds hang on them

helpful front desk. reliable breakfast, room was comfortable and quiet for sleeping.

on the main look right out to parking, would be so lovely if they were tinted so you could open the blinds

laundry

there was old laundry from a past tenant hanging in the bathroom

great location. laundry facilities were helpful. lovely garden out back.

the small kitchen was good although it would have been good if a hot

close to the hwy pool and hot tub and gym !!

stayed in a suite which had a small kitchen which was handy during the week we had to be out of our home for some restoration work

large room with a good kitchen and comfy bed.

kitchen in room could use more supplies, bath soap bars way too small, no music in lobby.

pool and spa not working, no breakfast as advertised

wish there was assorted breakfast on different days, same thing all 3 days

location, electric car charging station, breakfast. excellent friendly, helpful staff

the restaurant sahotas was amazing great food wonderful staff both breakfast and dinner

comfortable bed, the pool and hot tub area, friendly staff, free coffee, continental breakfast, was given free stamps

jam packs on the tables are touched by those before us, kids touching them, coughing over them

we would have liked at least one kids channel (disney/nickelodeon/cartoon network)

in-house laundry for guests was useful for our travels

they allowed for early check in for us which we appreciated so very much

the restaurant in the hotel was overpriced breakfast and service was lacking.

upgraded to a suite. plus they accommodated my request for an early check in.

was not expecting to have a full kitchen! bed was extra cozy, and bathtub was deep!

to local restaurants, golf courses and highway

was separate so she could go to bed at her regular time while i hung out in the living room/kitchen and watched some tv

had a free upgrade to a kitchen unit and were very pleased with the design features of it

getting to the parking lot is a little tricky.

he loved the pool

breakfast needs more attention - some items missing

everything was great. breakfast was very good. it was a great experience with our soccer team.

swimming ,my family like most and breakfast was good .

affordable option in a convenient location for our needs. laundry was nice.

cheapish. laundry facilities.

laundry facilities, great managers!!!

everything you need is a walk away laundry facilities right there on the property reasonably priced

was super friendly and chatty, was also very helpful when we had to do our laundry

room service was excellent as well

staff, 24/7 room service with delicious food, comfortable bed, nice view, separate door for toilet, casino

of parking and having to pay for wifi

also, for the duration of covid, room service is similar to getting ubereats as it comes in disposable

the hotel itself (building & room) to the service to the cleanliness to the food to the spa to the location (+) the spa treatments are pricey but good (+) great spa just not open sooner or later (+) spa facilities were nice

quibble is the the hotel bar is a public bar with a doorman & a dress code

small rooms, poor service

location, walkable to downtown -loved the hotel, modern and edgy feel, some great restaurant and bar choices too and friendly staff

ablusions were aesop and mini bar used had great local gin.

best location and a lovely spa as well

beautiful pool and lobby.

pool and gym area very clean

friendly staff, great breakfast, comfortable clean room, and loved that there was laundry

clean. friendly staff. cost was reasonable. free parking. good breakfast

friendly staff, great breakfast, comfortable clean room, and loved that there was laundry

bathroom, given the price expected better, no fridge in room, restaurant decided not to provide room service not sure why and front desk was

wifi worked great

no room service everyday you had to call to get room sevice

loved our view and the kids enjoyed the pool

the pool was great and was accessible to suit our schedule

we loved that there was a kitchen so that we could make food and save money that way

no gym and swimming pool

gym was inadequate.

great roof top space and kitchen facilities

it's a short walk away but the gym was very good

i loved the room service

wifi connection is great, i didn't experience any level of disruption

the hotel 2 days in advance i will be arriving midnight to see if they can accommodate with the early check in if not unable to i would have booked elsewhere

they let us have a late check out so we would have time to wash up after using the facilities

great room service

towels in the gym and i asked a maintenance man where to find them and he said he would request some after we

location roomy great breakfast

wonderful breakfast loved the free laundry too.

only missed a pool for kids

nice having a kitchenette

pool and hottub was fun for kids

was so welcoming and accommodating, from the early check in request, to front desk and even the bellman getting our elevator

the ability to text was very helpful when booking pool and gym

pool was perfect for the kids to relax in after a long day

rooms, the pool and hot tub were open and available upon reservation system which was great we got an hours

the washing machine and drier. kitchen and utensils. great bed and pillows, very comfortable.

excellent kitchen facilities with high quality fittings and crockery

rooms are spacious and amazing with a kitchen and many utensils

there is no front desk, no concierge, and no room service but you do have a kitchenette and in room laundry machines

i wished the kitchen had a few more essentials, the gym was too small and very bare bones, like that it was

wifi excellent / reasonable parking costs

has a bar/ restaurant, pool hot tub etc

hours early

the kitchen has everything you need for your time in vancouver

none. i just wished i brought a bathing suit for the pool!

early check in was great, breakfast was ok as well

great reception staff - answered all my questions and were able to arrange for laundry to be done as well

when i called to ask about an early check in, i was sort of brushed off and told to call back in an hour to which i didn't as i

same day laundry excellent

i was with my kids on vacation so we wanted to sleep, but any flexibility after 11am was given by the staff