each time we went to the pool we were the only people there, which we absolutely loved

breakfast has a convenient selection of fruit, fresh muffins and granola bars to grab and go if you

had good parking

ds hang on them

clean!!! and very good breakfast

rent it the room specifically so we could relax enjoy the whirlpool and pool as we had called previously they told us it was open they were approved however with

little breakfast bar with some snacks and coffee and tea was very nice

bright and sunny. friendly staff. relaxing swim in the pool.

other negatives included dogs barking in the hotel (pets allowed), the pool was cold, often had debris in it and turned my hair green

the attached bar and grill were very cosy, good beers and food good for

it came with a full kitchen and insuite laundry which was great

it has a kitchenette which is nice to have if you have small kids.

was able to get an early check in which really helped out as i needed a place to work from for the day

they were really patient and friendly with my kids at check in

found the kitchen to be a little outdated

even though no breakfast available, the hotel provides freshly brewed coffee all day long with variety of pastries

t normal for a large hotel), we then noticed that the

the swimming pool is outdoor, no roof close walls and under a tree

main reason we booked) was about the size of a hot tub

pool wasnt maintained..

the staff was good an breakfast was ok .

the front desk people are always patient and friendly, the new hot breakfast they have is amazing everything you would want for breakfast they got

we really enjoy the breakfast and the kids like the pool

hot breakfast was always fresh and delicious

later so did not make breakfast

there was an indoor restaurant that served us breakfast

needs a reno paint new tub mold looking ceiling rats running around outside no breakfast

room was marginally clean, dishes in the cupboard were filthy, there was a puddle of water in the kitchen from the fridge leaking

om a store) there was no room service available, nor breakfast

would be nice if they offered a continental breakfast instead of having to drive for 10 minutes to the nearest restaurant when i stay in a

we enjoyed the pool with the lovely plants

we were visiting for a wedding and it was a great stay with my kids

very clean with great restaurant and outdoor pool

noisy, drunk people and kids screaming could hear through walls, woke up

modern renovated room. excellent gym facilities. staff kindly gave us late check-out.

would have liked the room service hours extended to midnight at least, instead of closing at 10pm

room service

gym has old equipment that doesn t work well

hot tub was out of order, and half the gym equipment was also out of order

ould upgrade to cisco instead)

there's good breakfast

location was good,really accessible,very close to sky train,i like it,,,the breakfast is good,,,

the breakfast was delicious

nice choices for breakfast, counter staff very helpful and friendly

very comfortable room and bed. provided breakfast with sufficient food choices.

the pool facilities were good

cute little breakfast offered till 9:30am and a nice little coffee area offered till 10 at night

great pool with sauna and hot tub! the room was comfortable and had a little kitchenette.

decent breakfast and the fitness studio was enough for basic.

only the pool i feel the pool area a little be concentrate with chlorine

no amenities in the room, like no bar fridge? great for short stays but not so great for long.

the hot tub and pool were lovely

spacious light rooms with nice facilities great restaurant and bar nice pool and gym

we used the pool which was very nice

room, nice coffee and tea facilities, very good wifi throughout the whole hotel, clean and nice bathrooms with all kinds of toiletries, very good

we had the opportunity to dine in dining hall for breakfast and it was excellent value and a wide variety of food to

breakfast option was great: affordable with a nice selection

next to the dining hall - a 24 hour buffet facility open to the public for a very good price $5 breakfast etc

nice and value for money breakfast and dinner at university dinning hall/restaurant.

attached bar to the hotel has some weirdos after 10 so i would stray away from that bar at

i did not like the look of the coffee shop which looked more like a bar so i did not go in.

we loved the food and our waitress at the met bar and grill

the sky train behind the hotel runs late and starts early- and the bar downstairs is open relatively late so patrons can get loud

was a bar downstairs and we were above it

kitchen well stocked and lovely bars and places to eat around us

cofee pot, toaster and other utensils in the the kitchen for cooking

free coffee in the kitchen with the cofee pot

the living room and kitchen were nice and gave us that extra room to hang out

faucet in the tub was drippy and the faucet in the kitchen was a bit stiff

wifi does not work more than 5 minutes at a time ...

we reserved two rooms with kitchenettes and king beds but only got one of those rooms, the 2nd was a queen bed and room wasn't

access to property was weird - one way only but poorly marked and leaving parking was a challenge- was blocked from leaving by taxis - no where for them to park and load so

breakfast didn't have gluten free options

/1d). coffee for the in-room machine not replaced by housekeeping.

had a free upgrade to a kitchen unit and were very pleased with the design features of it

was not expecting to have a full kitchen! bed was extra cozy, and bathtub was deep!

upgraded to a suite. plus they accommodated my request for an early check in.

was separate so she could go to bed at her regular time while i hung out in the living room/kitchen and watched some tv

to local restaurants, golf courses and highway

we were not prepared to use the kitchen or laundry, but the beds and sitting furniture was very comfy

the hotel is just off the highway and the gym/pool facilities are good

feel that the pictures on the site for the rooms did mislead me a bit - mostly the kitchenette and living room

large room with a good kitchen and comfy bed.

needed an early check in, but could not be guarenteed

little noisy at night with the bar close by, but other than that i have no complaints

wifi was very slow this time, although it was fine last time i stayed a couple of weeks ago

the gym- a huge must for me was perfect

small matters - wasn't given free wifi code at checkin, and wasn't told that there was or

be getting a little dated, old wallpaper starting to peel off, rusty taps in bathroom was always room service garbage on floor in hall by the window, maybe a garbage bin there would help

breakfast had gf options. very grateful i could eat breakfast there to suit my diet.

clean, the hotel was very accommodating to our needs, the snack section was a great bonus, the pool was amazing and had no one in it throughout our stay (and the hot tub isn’t super hot which

friendly staff, great breakfast, comfortable clean room, and loved that there was laundry

clean rooms and rest rooms .. parking with ev chargers

gym facilities was quite messy

redone, nice large suite with kitchen facilities, quiet location away from the downtown but still close to things, nice staff,

tight with two beds, one bed and a couch would have been spacious lacked undercabinet lighting in kitchen area

comfortable and could sleep 3; well stocked as a suite suitable for a longer stay with basic kitchen facilities; quiet, nice location, free

- spacious room, with fully equipped kitchen stuff

the bathroom and towels were spotless, and the tv and kitchen were modern and well-equipped

nice clean quiet property. the gym and pool are small but clean and nicely done

flexible with early check in and late check out

room was clean, breakfast was quite nice if you have time to prepare the hot items yourself.

the pool and hot tub were very nice

microwave , stove top, clean and airy, great for the couple of nights we were there, lovely pool and a great complimentary breakfast in the morning and served till 10am

wasn’t quite, kids next door were screaming

breakfast choice was great. room was spacious - we had a kitchenette.

about a ten minute walk to the closest metro; convenient laundry room; breakfast was simple but good; within walking distance to a couple of other food

was a great size, king bed was comfy, kitchen was amazing

sounded like kids running around late at night

also got to go for a seim in the pool, very relaxing

had to fully dress and take the kids out somewhere to feed them, costing even more than what we were planning

the pool was open early as was the restaurant

the location was great, pool stayed open so kids could have a quick swim

there was no information in room or given at the front desk for wifi

our room must have been close to pool as we could hear kids and yelling and screaming.

the food we had, breakfast and room service, was very good

has big casino ,2 restaurants,and starbucks coffee

not having breakfast including for highest pay room.

wonderfully accommodating staff and tons of free parking. incredibly clean room and lobby.

the suit includes kitchen with all necessary utensils

dirt around the kitchenette sink rim was noticeable

so good staff and friendly.,so good swimming pool and free parking. so clean and nice hotel.

the room was spacious and the hotel bar and restaurant reasonably priced.

easy to book, good location, lovely tub, cozy bed, easy check in/check out, and room service

we had a kitchen that was useable

i loved that we had a kitchen in our room

the white sangria from the bar was the best i've every had

breakfast was included that was nice

i also appreciated the attention to detail in regards to the suite which included a kitchen

a bit far from the centre, you first expect a hostel, but it's a normal flat with a kitchen and 4 rooms for guests

has kitchen and laundry facilities, free on street parking

and wifi worked well, and kitchen seems fine

cutleries in the kitchen were

great kitchen space for cooking or working remotely

owner is very rude. rats and mice dancing in room and kitchen. bed bugs and dust mites all over.

it was trrribly dirty old stuffs and appliances it was motel but without kitchen !! funny

was a silverfish in one of the beds and 3 bugs on the kitchen counter not good wont be staying there

laundry facilities was a bonus pleasant staff kitchenette was a welcome addition/full size fridge

that froze and ruined approximately $100 worth of food we accidentally closed the door to the kitchen, which then locked

woman working the coffee bar was very friendly, knowledgeable about the area, and helpful

we loved the gym, it had exactly enough equipment that we were able to get our full workouts in every morning

gym timing was poor and no appropriate office space is available

inside bar is good and convenient.

gym facilities adequate for a great workout

fitness centre is quite good staff are nice

location, laundry room, sport room

105 was noisy due to closeness to laundry rooms

no pool

clean and comfortable, we loved the little kitchen and the whole set up, so close and walkable to transit

cheapish. laundry facilities.

laundry facilities, great managers!!!

everything you need is a walk away laundry facilities right there on the property reasonably priced

was super friendly and chatty, was also very helpful when we had to do our laundry

affordable option in a convenient location for our needs. laundry was nice.

the swimming pool was awesome. the breakfast was outstanding

lots parking

breakfast was varied and was excellent

friendly staff, covid protocol, and the complimentary breakfast and parking

pool was great for the kids, fun waterslide, lots of towels available

not complaining but the pool area could use a few plants or something

it has a pool and gym which are reasonable

room was excellent cleanest hotel we have ever stayed in the breakfast again was one of the best the presentation was great and the staff there were exceptional

in the price is included the breakfast but the response say no and the gym too

warm pool and hot tub were nice (though the hot tub didn't have jets)---it was nice for the kids to swim in the pool and enjoy that

i didn’t like the location and there wasn’t a pool

staff were all friendly and welcoming.. the included breakfast was excellent.

very accommodating. super comfy beds. great breakfast

clean, good beds, lots of parking, good breakfast, convenient location, very nice staff

no pool. weird vinegar smell in elevator. train was very loud at night.

small suite design, swimming pool and good breakfast

excellent breakfast, inside pool and hot tub. very friendly staff.

booked a two-queen bed room with kitchen

kids loved the pool

front desk staff. kitchenette. restaurant

at willowbrook shopping centre we spent time on the saturday at art living festival at stevies bar great staff and music from festival entertainment

we enjoy the casino and atmosphere

great sports bar with great

parking was limited as you co pete with casino attendees

nice hotel connected to the casino

was great everyone from the front desk to the maids and the shuttle service did and excellent job

nice clean room, free parking, good breakfast.

they have shuttle to canada place

our staying was very nice beginning from early check in ( at 1 pm), and finishing be free breakfast and free underground parking

the convenient down-town location, early check in, heated bathroom floors, robe and available recycling bin in the room

gym , elevator was down due to renovations

gym and washing machines on site very good

under renovations, gym needs an upgrade, water damage visible in the room, some outlets were loose and had poor

view! of the mountains, quiet, nice staff. laundry, gym

gym room was cold

the dishes in the kitchen were all greasy and dirty and disgusting, i had to rewash everything we were going to use

toilet wasn’t working, towels had stains and strands of hair on them, no tea towel in kitchen, lighting in lounge wasn’t great, no aircon

there is no shared kitchen

pictures should tell all , the kitchen should have been finished being demo'd , what a mess , electrical wires hanging out of the

air conditioner in the unit (only 2 windows could open besides the one behind the fridge in the kitchen)

he upgraded us to a king size bed with a kitchen, so we could be on the main floor

it has laundry

laundry was dirty

when we first arrived we were put in a small room without a kitchen which was old and worn out but we managed to move into what we paid for after 3 days

breakfast was gone by 10am

unfortunate the tiki bar was closed for renos, but probably worked out as we were above it so could have been noisy

for me it was a perfect stay…wish the tiki bar had been open but that’s just timing.

the restaurant and bar weren't open.

lobby was a bit dirty however keep in mind that there are shows in the bar downstairs from the accomidations and i think they were still cleaning up from the punk show

basic, and having the restaurant and bar closed due to staff shortage, the stay was quite nice and all the members of staff we met were

nice clean big room and flexibility for an early check in

great reception staff - answered all my questions and were able to arrange for laundry to be done as well

martina was exceptional and accommodated our early check in request

kids enjoyed the scooters available to them as well

area has quite a lot of homeless people around, and this makes walking in the street with little kids an unpleasant experience

on the curtain, only one bar of soap

bar happy hour was great

some more food options for room service would ve been nice!

14 hour flight, she upgraded us and made us laugh and even gave us cookies also brendan in the bar needs a special mention, so

room service closes early.

bed very comfy bar staff excellent young ladies all gorgeous.

loved our view and the kids enjoyed the pool

restaurant on the 2nd floor and a bar on the ground floor value for money 9/10: great location wifi 9/10 :

early check in and helpful front desk.

front desk could not help us with room service

gym and kitchen facilities are great

perfect for longer stay as you can cook in the communal kitchen and use the on-site

no gym and swimming pool

full kitchen however no equipment which i thought was strange

had dishes, silverware and pots to use in their kitchen

dog tends to have trouble eating in unfamiliar environments, but fortunately, the hotel offered room service with dog-friendly meals, which was a great relief

the ambiance, location, newness, view from the upper floors and gym. they are all great !

also, for the duration of covid, room service is similar to getting ubereats as it comes in disposable

gym, location, room view. concierge excellent.

with not enough signage to say what was hotel parking, and who seriously still charges for wifi

my kids love the pool

below street level is a food court, has early check in

my kids love the pool

breakfast was amazing and very tasty but i felt there wasn’t much on the full english side for

the place is excellent, clean, nice view, nice pool & hot tub, friendly staff

gym was a disappointment

there wasn t anything missing, from wine glasses, to a curling iron, to bathrobes, great wifi, super comfy bedding and pillows

the hotel service was exceptional and professional rooms were lovely, great service, excellent wifi connection

i asked for late check out and was refused due to hotel allegedly being fully booked

the wifi is good

clean great breakfast close to stadiums

breakfast was great

they had a great workout room, hot tub, and laundry room

able to do laundry was a definite plus

a good location for a walk especially at night and affordable the staff especially leah in the kitchen staff and the guy who help us to store the luggage his so nice l forgot his name but

really enjoyed the spa facilities and outdoor jacuzzi

quibble is the the hotel bar is a public bar with a doorman & a dress code

small rooms, poor service

loved the 50 dollar parking pass and the non refundable 50 dollar pet fee

dinning room service: it was suprisingly good

good cost performance. location, okay. early check in after a long flight was super.

the pool and hot tub were a perfect way to relax

was so welcoming and accommodating, from the early check in request, to front desk and even the bellman getting our elevator

pool was perfect for the kids to relax in after a long day

the heated pool was still a little cool for my liking but the spa was fabulous to relax in after a day of exploring

in mind room service isn't 24 hour

room service was well priced

cleanliness, luggage storage, helpful staff, amazing breakfast and decent room service food

personable staff, clean room, amenities and breakfast; we were upgraded to a junior suite

larger breakfast!

the rooms, gym , restaurants etc. everything was great

ev charger for

there is an exceptional gym that hotel guests can use which was also a great bonus

excellent job as the room was impeccably clean and tidy; air conditioning was smooth and quiet; gym was one of the best i have seen at hotels

needed another towel bar in gorgeous bathroom

the bar stools are broken upstairs

great location, lovely staff, organised early check in, comfortable room

wifi was also excellent

lack of room service

we ate in the hotel bar and the food was really lovely

has a bar/ restaurant, pool hot tub etc

shower at the gym before flying.

not much! the room service was good,food tasty.

shower, great value for money, we chose this because of kitchenette and plenty of space and guest laundry

need better gym equipment. would be nicebif it was more private...

try the tracker restaurant around the corner for a healthy breakfast sandwich and the jinya ramen bar for amazing noodle soup

guest self serve laundry a real bonus

there, just about everything in downtown vancouver is close by: - next door is the kingstons own bar and grill

it also has a laundry room for guests which is pretty convenient

the quaint building, our room, the facilities and the bar attached to the hotel door, where the staff were so friendly

the kitchen was well stocked

comfortable bed and quality kitchen facilities

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

the washing machine and drier. kitchen and utensils. great bed and pillows, very comfortable.

excellent kitchen facilities with high quality fittings and crockery

sandwiches at the bar were very good

also loved the pool as well as the huge gym

beautiful views. great location. nice gym.

gym was not available.

best place to stay in vancouver bar none.

small but quiet and quaint bar which we enjoyed a lot

were upgraded, and our room was a studio with a full kitchen

we had a unit with washing machine and dryer plus a kitchen. great for long time travel.

very well equipped gym

room service menu is not very health conscious and needs options that are not made up of carbs in

nd of chilly in the winter though) and the rooms are separated from main living area which

the rooftop pool and hot tub are beautiful and for a downtown building the rooms are a decent size

wifi reception in the bedroom

poor wifi

great gym too

location, friendly and helpful staff, clean and quiet room, wifi was reliable

bed is comfy, wifi

perfect location, beautiful king size bed, very clean and the spa was a great luxury

were very disappointed that the hot tub was out of order as hot tub and room service were requirements for our hotel choice

it is and old hotel used to be the delta but very central. restaurant and bar were excellent.

stock up the fridge with alcohol and the snack bar but everyrhing is so expensive in your room

location and room, nothing in the way of facilities though except wifi and room tv

bag storage and late check out were great for extra time exploring the city

kids under 12)

room service was excellent

breakfast service is very poor, chaotic service.

the reflections terrace bar was beautiful

would have appreciated a whirlpool in the gym

persistent in trying to wake the guests, and then also took care of the cocktails i had at the bar the knife prior as a small thank you which went a very long way all in all all of the staff,

everything the pool and spa are fabulous!!!!

we also had drinks in the on site sports bar which was

best location in vancouver. a fantastic restaurant and cocktail bar attached

were going to the early 1pm canucks game and had requested early check in if possible

great little wine bar for meeting up with our local friends before a night out

didn’t sleep second night due to bar patrons outside/downstairs

food both at the mosaic grille & at the bar & the convenience of the starbucks

the double beds are too narrow for a couple to sleep in or for two small kids.

ginger bar is a great place for drinks and food

worked well for 2 adults and 2 kids

attentive staff. good gym/pool. central location.

bar was open to the lobby and could be a little noisy at times, aside from that, it would be a

the pool/hot tub is inconveniently located through the gym area

staff were wonderful and friendly, the exercise area is exceptional and the pool/sauna/hot tub were terrific

wonderful pool

cups in the room for tea and coffee were disposable and the room service meal was in a disposable box with plastic

the spa was not very hot, and was a bit small. pool seemed a bit turbid.

the gym and pool were great and also the staff were very friendly and helpful

central location, late check out comfortable bed, very clean room staff friendly

alex from the front desk supported us during snowstorm time, room service was quick, and pavel provided us with outstanding service at the hotel's restaurant

that there is no guest laundry

room service, valet parking, in room dine

were made aware of the pool closure beforehand and a treasure hunt was set up for the kids to in part make up for it

plug ins by bed didn t work and the mini bar was so full i couldn t add any of my own personal items

that the property does not have swing pool and gym

know that a lot of hotels do this, but i hate the automated mini bar, and the mini bar stuff sitting out in the counter

no room service either while you stayed

the gym and pool were free to

wifi a bit unstable and slow.

beds are amazing, kids under 12 eat free.that was a major help in the mornings

room service was quick, and very

prestons was a beautifully decorated restaurant and bar for the hotel; especially the main wooden table

got an early check in when we arrived as we had arrived early on the red eye from maui so we re really

no late night room service

bathroom, bed everything was clean room service was fast we were happy with our choice

the pool was nice for the kids. clean hotel. good location.

pool, spa and gym were adequate

breakfast was the typical hotel food

noise from kids in the hallway until after midnight

location & food is nice in the am with kids

pool, spa and gym were adequate

staff went above and beyond by dropping off cookies for the kids in our room :)

beautiful place and bar was lovely

great atmosphere in the bar for evening drinks

the whole spa experience was amazing! definetly, would go again!

spa is quite modest, although very pleasant - it was great to be able to get a booking at the last

the gym was a bonus

wifi access was not consistent

help with luggage, location, fridge, getting taxis, bar and service

very expensive room service options

ked stanley park) and gym were a plus

funky room design, great location, bar downstairs very nice. loved the free drink voucher

the location the room the bathroom, very nice, with a shower like a swimming pool

how close it was and had a bar near by

the location is very convenient, close to restaurants, shopping, bars, concert venues etc

the staff was very accommodating when i asked for an early check in

wifi was good, pool and gym were great

gym is very good

breakfast options, and it should be more greater options.

very good spa/gym

we had a late flight and were given a complimentary late check out

be nice if the restaurant hours could be extended a bit more especially for guests who may desire room service for their meals outside regular hours

more room service options. small boutique restaurant next to hotel services the guests.

room service is excellent and comes from tableau bistro

from the welcome bottle of wine, interconnecting room with the kids room, the evening turn down with lightly flavoured water treats, to the beautiful beds, top

was spot on, great room & facilities, staff superb & very willing, restaurant & bar fabulous

the gym was outstanding

the speakeasy bar downstairs

paying for wifi.

the receptionist was also so nice as to give us the wifi password

the room service was fast and pleasant