brilliant bar downstairs (bernie mays) with fab entertainment

the owner text me about early check in and stuff like that really nice man who makes you feel at home in the place room was

& spacious room, minibar drinks were liked by the kids

for 3 nights in a suite as there were 3 adults and 2 kids

been staying on the 1st floor and were witnessing a football game from the bar downstairs, so the soundproof is quite poor

the price i paid, i was really underwhelmed by the facilities, a kettle, but no sink in the kitchen, bathroom sink was too small for kettle to fit

small kitchen with no sink

photos on here suggest there is a kitchen area - there is not

was up for scratch, dusty, black mould, shutters are down, can’t open windows, no kitchen facilities, no plates or cutlery, stinks of weed and people playing loud music and swearing

room did not have kitchen as per advertised

breakfast was really nice and staff were so friendly

excellent breakfast and we ate in restaurant which was really good value

owner - 10/10 staff - 10/10 rooms - 10/10 bar - 10/10 breakfast - 10/10

breakfast was very very nice

bar area for a drink in the evening

who went with us supports liverpool , it was like all if his christmases had come at once, the bar area is amazing, staff really friendly

the kids loved the shuffle board so did the adults lol

excellent bar and outside area

lfc themed bar with memorabilia and also in the room and dining area is great for a true red fan

everything, location, spotless hotel, fab staff, jamie in bar too, memrobelia all around

we travelled with our 3 kids and being liverpool fans they loved looking at all the photos

the hotel was quiet but the mia put the football on the tv in the bar for us, and advised of local takeaway's we could get dinner from

welcoming & friendly, were great with the kids & going out of their way to give them the best stay for their “anfield tour” break

lovely big park behind for walks and kids play area

with wifi connection at 1st but got there in the end

stay, convenient and very helpful and informative mr michael, clean room, kitchen have all you need for breakfast

it has a perch to sit around and enjoy the view and with kitchen which helps a lot

out door accessibility to kitchen

the kitchen was also stocked with free basic breakfast

the kitchen clean and everything you needed the room i had was comfy and adjoined to the kitchen fab

arrived slightly early for the room so were shown through to the bar and received a complimentary glass of prosecco each

in our room (though,must point out at one point we did ask the young lady who was running the bar if they had coffee & she kindly offered to make us a cup but she looked abit run off her feet

music in the downstairs bar on the saturday evening which could be heard in our room, with young kids a possible consideration but it caused us no bother and we would definitely return

cracking bar downstairs

kids felt really comfortable staying there

about it was just perfect, the staff were amazing so friendly with us all especially my kids i would definitely recommend staying here

the hotel catered for different tastes and my kids enjoyed the variety that was on offer

the bar accommodated our needs and breakfast was amazing for a hangover

the whole place was lovely.the bar was really nice.

very friendly staff that facilitated early check in and left luggage storage

lovely bar and rooms were very clean and well maintained

and accommodating our early check in due to early flight even they gave us a better room that ours ease of access with

room in a great location for the liverpool match and the bar staff and people in there were so welcoming, special mention to the cleaner she was lovely hope

bed comfy, great location, spot on for the football, parking over the road x pub downstairs, bar staff, lindsey i think was lovely

i loved the liverpool memorabilia, the staff behind the bar were brilliant.

staff gem of a pub/ restaurant plenty of staff behind bar for the busy football days

staff, the bar downstairs is great

welcome, clean property… access to bar easy and great food and drink selection

very good value for the money and very friendly staff, same for the bar and restaurant

staff behind bar were so friendly and welcoming

wifi good

free wifi

parking overnight we got inside and the staff are so welcoming and helpful really nice people

lovely big shower , safe parking , very clean

on site parking

asked for a late check out and they didn't mind,, free parking,, really excellent value for money

the bar only opens on match days, but it was clean and the toilets were immaculate

pity the bar or lounge area was not accessible

) was able to use the bar after the match

page shows a bar and it is advertised as a hotel and bar, there is no bar to my knowledge

there was music in the bar but i didn't really care as i prefer people to have a good time

comfortable room with an ensuite bathroom, lovely decor , friendly staff, good location & ample parking, look forward to our next visit

no complaints. good parking, easy to get around from here.

the room service is really reasonably priced with big meals that will fill you up for sure

the breakfast are ideal as are the bar meals when you are out all day

loved the staff room and food the only problem was a late wedding /party on and with two kids i was right above and it was very

the bed was extremely comfortable ,location to anfield was great and parking was fantastic

lots of free parking on the

off street parking, no charge

parking

did arrive by taxi tho)

no breakfast available and neither was the bar open

the bar offered a fairly decent choice of beverages, but the staff had no till to tally up the cost of

however they could :) we were early and they allowed us to check in an hour early and use the bar access without any

lad on the desk was great, arrived a bit early and accomodated me and my friend with an early check in and upgraded me to a double room with

was no breakfast available and no bar

the kitchen is well equipped and there was plenty of food

the shared kitchen has an assorted array of drinks, snacks, fruit and cereals, that can be used at any time

breakfast facilities

great location and perfect breakfast we had everything we need and all the facilities were perfect

rooms are spacious, warm and comfortable the bathrooms and kitchen have everything you need and are clean and

we requested early check in and this was done seamlessly

accommodated for an early check in and greeted by the owner who gave us loads of tips for the city, lovely guy

com and through the welcome pack left on the kitchen counter

early check in was granted with no charge, on site free parking was available, the breakfast was a

fantastic friendly and helpful staff, clean room, comprehensive buffet breakfast, good location.

we were upgraded to an apartment which allowed us early check in

good continental breakfast included

breakfast was good, my partner expected cooked breakfast with bacon and beans

the hotel provides an complimentary continental style breakfast included within the price, which is a added bonus

pleasantly suprised by a complimentary breakfast for the morning after our stay as well

location and value are great, the staff are fantastic and very friendly a nice continental breakfast

no complimentary breakfast on a week day

right by the train station and the liverpool empire great value for money, lovely continental breakfast and the most amazing friendly staff , will defo be using this hotel again … massive

cosy bar/restaurant on site parking overall a perfect stay stayed here following a procedure at new birkdale clinic which is 2

rooms and laundry spotless

there is room service for meals and breakfast should you want to eat in your room

not enough disabled parking

wifi was very good too

looked jaded and unwelcoming castaway bar understaffed leaving customers waiting without service, pool table cost 1 but couldn t play due to it being very near the wall

spotlessly clean helpful staff castaway bar

wifi not allowed to store carton of milk for tea in fridge

penthouse suite with complimentary items including late check out

living out of a suitcase it would have been good to have some sort of laundry service, an ironing room was available to use but no facility to do or send out washing

great location beds were a bit hard. gym could do with higher weights

staff on reception were amazing the one guy in particular helped me get early check in - was super friendly

lovely relaxed night... great late check out too..

food. gym. bed and room very good.

only criticism, was the hotel bar wasn't manned late

they kept my luggage two days ahead of my stay n allowed late check out without fuss

beds were comfortable, pool was small but the kids enjoyed it

helpful and friendly staff. room service meals excellent

no pool available. we booked this hotel as it had a pool for the kids.

no saucers with breakfast

cept spa) - spacious room - tv channels - early check in and late check out

breakfast - bacon had been left to settle almost inedible.

was just a very lovely hotel, room service very fast, spa really good

isn't much you can complain about, i wish the buffet breakfast was slightly less expensive as me and my parter would've utilised it if so instead we

breakfast was lovely and the bar was relaxing and room service was great value for money

was clean, quite and we felt very relaxed breakfast was beautiful and so was the room service

24 hour room service

used the gym - excellent

great facilities, helpful staff and great little gym. really good food choices at breakfast.

arrived at 1 and we couldn t book in till 3 the lady on reception said she would add us to the early check in in list as we explained we had an appointment at 3-30 in the city centre and would

friendly staff, good room service provided

the staff where helpful and friendly, particularly the breakfast staff, couldn't do enough for my kids to keep them happy and

fab breakfaat pleanty of choices and real cereal - kellogs went down a treat with the kids

fab breakfaat pleanty of choices and real cereal - kellogs went down a treat with the kids

smoke alarm at 7:30 am, no room service or telephones in rooms - overall somewhat run down

unfortunately the pool is for over 18 only which was a bit dissapointing.

omg room with plunge pool, the kids loved

no late bar and drinks via room service were cans,

allowed us to leave our bags in at 8am and early check in…which was a life saver after our horrible experience with our previous

room needed refurbishment. staff needed more time to turn over-room with roman pool.

etstion dhops and for us ideal to walk to liverpool cruise terminal,clean and tidy with a good breakfast and staff who are friendly snd

we arrived at 08:30 and got an early check in which was great as we were tired from travelling

staff were rude asked for early check in was willing to pay told

good location, staff very friendly and polite, late bar open

breakfast was amazing

the pool and rooms were first

lots of facilities in the room, wifi, tv, toiletries, iron and hair dryer

having to pay for the spa facilities

in particular the spa manager who was on the desk when we paid was so lovely

room service was only a phone call away

the wifi the staff were cheerful the space

engaging of brain required as he was twittering on about wifi access

we were engaged in research so the free wifi was a bonus

haven't done anything to improve the wifi in the 3 months since i first stayed there

any bottled ales to improve the beer offer)

the bouncer let a few kids in ahead of us who weren't staying at the hotel which we found a bit strange and a bit

in a town house suite as a 40th treat without the kids

wish when room service came they changed the bedding as it was dirty

12am kids screaming and running up and down corridors staff on top floor were rude

great gym

the free wifi had good strength and very little lag

great location. fabulous staff ; wonderful bar !

great bed! friendly receptionists & bar staff

location, lovely room , great bar lovely staff, our first breakfast was excellent, our second day breakfast was missing lots of components compared to the

nice cooked breakfast good location to shops great bar polite staff

27am and my kids and i were awake until after 2am on our holiday

would have liked to see a few free weights in the gym, it was mainly cardio machines.

breakfast was plentiful, eat as much as you want from the wide choice of food

great variety at breakfast and we were greeted with a smile each morning :) we had been working late and asked for late check out and we were allowed stay until 12 no problem

for that price and i wouldn t have had to give them a 50 deposit to order a salad from room

more options please for the room service menu as it was fairly limited

ordered off the menu to have in room and wasnt charged room service, definite plus

had a mark on it

there was also the use of the excellent, well equipped gym and a guest laundry; which was great for us as we stayed for 17 nights

no wifi information and no breakfast details in the rooms.

that the pool was no longer in use

staff were lovely, the rooms were nice and clean, the bar in the hotel american bar them cocktails were amazing and not far from train

we paid for late checkout at 1pm and room service came knocking at our door at 10.30

asked for early check in obviously willing to pay the extra as we had been travelling all night and

i don’t think i’d recommend this place to people with kids or a solo traveller that’s come to stay for work, as you wouldn’t be able to get any work

if your too early to check and go do stuff also when check out can leave there till ready leave bar food vending machine when foods/drinks unavailable what's not to

good bar prices

wifi in the bar area could have been better, i spent about 10 minutes trying to download my key card that they

bar was good with discount if you were a guest

location, bar and staff

location, cleanliness, breakfast

spotlessly clean room, comfortable bed, great shower, speedy wifi, just brilliant and we'll be back

the guys at the reception, the guys from the restaurant, waiters and bar were cordial and excellent in their service

the bar was lively and again staff very friendly and helpful

wifi in room wasn t great

i especially enjoyed the bar terrace, it s a great spot to have a drink while taking the

spacious rooms, great location to matthew street, spa bath, great staff at hotel… and bar area

the bar wasn't open ud83dude02

- the cocktail bar was advertised but wasn’t open while we were staying at the hotel

perfect location. big room. spa bath was great.

spa bath in the bedroom was great but water went everywhere when had it on & was worried about the

wifi connection v slow and that needs to be more reliable and consistent

food we ordered for room service at dinner wasnt great for the amount we paid

comfortable beds and pillows gorgeous shower gels well stocked mini bar lovely christmas atmosphere x later checkout time which suited

really helpful and friendly staff. lovely hotel and great breakfast. good location.

very comfortable breakfast amazing great location fabulous hotel staff very helpful

there were colour led lights in the room that you could change so could be fun for someone with kids

minimum noise from bar below , but states that when booking , still had a great nights sleep

is great area but no place for car parking and there in the bed too much hair i think dog hair my kids not sleep on that s

loved the bunk bed alcoves for the kids. decor of room was lovely. all very clean.

kids loved the bunk beds

the comfort levels are good and i always feel looked after by the staff in the hotel and the bar

joanne was so lovely really made us feel safe in the brownlows bar downstairs when an unprovoked incident happened for being a small women she handle the

a little bit noisy at the beginning, but is is normal as it is an inn and my room was over the bar area, but at 11 there was no more noise left

went to brownlows bar and found it to be a great bar for a drink or two and the lady behind the bar serving was very

location and staff offer me laundry for free and early check in

the bar was very cute and reasonably priced

secure location, friendly helpful staff, allowed early check in when room was ready

was way too hot and stuffy and right outside our window was a kitchen vent going off all

a takeaway shop and unfortunately our room was right beside what i assume was the back of their kitchen

the room was huge with a great bathroom well stocked kitchen & really

although the bar below was busy our room was very quiet and we got a great nights sleep

room was spotless the staff were lovely and helpful definitely stay here again,the barman in the pub downstairs is lovely and the locals in the bar were lovely as well had a good

is superb you are next to everything you need staff were fantastic especially paul on reception late check in not a problem budget hotel - you get what you pay for room was spotless nice clean

easy to check in with staff in the bar below who were really friendly

we were staying for a friends surprise birthday and asked for decorations to be displayed in the bar which was no problem for the staff and they asked if there was anything else we needed help

the bedding and the towels were laundered well. everything was clean. the kids liked it.

location was excellent. room was spacious and clean. staff was friendly. breakfast was great!

the room has a little kitchen the building has laundry and gym!

gym needs improvement.

the breakfast and staff were outstanding

it's literally right next door to the cavern bar and steps from loads of live music venues, restaurants, shops and pubs

availability of late check out, spacious room, very safe area, taxi availability.

breakfast was great! location is great for everything, shopping , sightseeing, and drinking!

hotel was lovely an staff very friendly breakfast was lovely an plenty of choice would definitely recommend

room service was excellent the staff were so friendly loved our stay thank you.

didnt like fact we had pay £15 on top of cost for early check in even though room was ready , an leave ur bag it was £2

gave us late check out/early check in for free as it was a birthday group

late check out was poor only got till 1 and was charged 15 pound, was waiting all day to get my

charges for bag drop with in an hour and extra charges early check in, no coffee and tea facilities quite confusing finding the room had to go to 1st

gave us late check out/early check in for free as it was a birthday group

in the middle of renewewind kitchen

we walked to the beach and came back for supper to find the kitchen had closed early due to lack of customers, but the barman gave us good advice on other

tells me even though there’s a camera point straight at the room door it could pick it up kids running up and down corridors all night dogs roaming about the

our room was overlooking the front, big double room with small kitchen area and shower room

bar excellent staff

didn’t work, and asked for early check in but just told to leave things in a cupboard til

staff upgraded early check in

early check in from work

the bed was comfy and they donr late check out staff were friendly

lovely relaxing bar area with very comfortable seating

great location, friendly staff, and kids eat breakfast free which is a rare bonus

m) without any extra charges, so you will not be rushing yourself to wake up

great wifi according to the kids and we were nicely located for the albert dock and the city centre

with the kids bed up there wasn’t that much space but it was sufficient

the room is very good size, wifi connection is brilliant

large room with a great view, right in the heart of the city. wifi worked great

food room service would be a good addition to the hotel.

of the rooms, really good shower, comfortable bed friendly staff, free room service for breakfast

area huge bed with comfortable bedding fluffy towels and robes hot shower easy check out mini bar reasonably priced for a city centre

great laundry round the corner

had dinner in the bar below (the best steak and guinness pie i have ever had wow

late check out at 11 was brilliant and they do breakfast in the pub

staff were fantastic , bar underneath was great . great food. too room huge spotless

it was a little noisy above a bar but they did provide ear plugs to help with this

discount for breakfast in the bar next door was a lovely touch

the bar kitchen was closed at 8:30 pm.

breakfast exceptional

bar also has lovely food with a breakfast and pool tables

breakfast was amazing staff very friendly and helpful great location very clean and comfortable

nice and clean, lively bar and nice friendly helpful staff.

staff were very friendly, when we arrived the member of staff doing the laundry helped us in and helped us with the lift

central for the city. clean. allowed us to drop bags before check in. late check out 12:00 noon.

late check out time of 12

location was excellent. late check out big bonus too.

great hotel, rooms spotless, tea & coffee, excellent location. late check out appreciated

providied breakfast to an exhausted solo traveller allowed me early check in reception staff are without

big rooms, ac, wifi

st station easy walking distance to liverpool one, clean room friendly staff and lovely buffet breakfast

very clean, uber comfortable, great staff, nice shower, comfy bed, speedy wifi for work

were friendly and offered us early check in & the location was very ideal near the waterfront as we were visiting friends on the

welcome drink a nice surprise comfortable bed late check out no problem

we where offered a late check out free by andrew i think his name was

allowed early check in and great location

staff who upgraded our room for our anniversary and also gave us complimentary late check out hotel room was massive and the big bed was the comfiest i've ever slept in, great

good kitchen, excellent

everything about the apartment, really clean, comfy beds, stylish kitchen and living room, everything you need and want for a self catering apartment, iron,

location comfort cleanliness and free wifi in the room

walk corrider wifi work

esumably because it was in the basement)

the room was spacious, clean and the spa bath was the cherry on top

the presidential suite was a nice room, the kids were really excited about the big bath

stay the spa bath amazing ud83dudc4f also huge big enough for 2 people the place amazing room huge fantastic

kids couldn't sleep all night with noise from fire escape steps banging

location was perfect roof top bar lovely rooms

the bed was comfortable, temperature great, bathroom excellent with a huge jacuzzi spa bath

we were in the penthouse which has 4 double beds, but in the small kitchen area only 2 bar stools and 1 two seater sofa

the spa bath was broken so room wasnt worth money

the room itself was spacious and bright, the spa bath was lush and easy to operate

of the suite was fantastic and the jacuzzi spa bath was out of this world

hotel in fantastic location, delicious cooked breakfast, gym and swimming pool were great

room service food was gorgeous

lovely pool and great area to relax with food and drink while the children play pool

the proximity to the center. the swimming pool/sauna

access to a pool and gym

early check in, friendly staff, ability to leave our bags in reception on check out day

i don’t find the bar that engaging!

late bar for a nightcap was also welcome

the staff is awesome, great breakfast, nice location, rooms extremely large.

no late check out

breakfast was excellent

beautiful surrounding, very friendly staff, great room service

kids loved it

hotel was very clean with a kids play area outside & a lovely decking area overlooking the lake

very close playground for kids, our daughter loved it

kids loved it

and we really liked the bar / restaurant, small but cozy, with lovely cocktails and drinks and excellent coffees in the

nice, clean, and great location with a cute little bar attached which serves a delicious breakfast

the bar downstairs is great, nice atmosphere and staff were lovely, they couldn't do enough for us

the hotel bar is relaxed, friendly and food/cocktails/live music is not to be missed

also the room wasn’t ready so they gave us a late check out

great location, kids loved the penthouse

for apartnent but then had to walk few streets for the actual reception with cases and two kids it was a bit of a

location; fit out and kitchen facilities

for 4 on day 3 the weather hit highs of 20 degrees and the apartment was an absolute sweatbox our kids were feeling it and were super upset and annoyed by it, we reported it and someone came to

all facilities given in the kitchen and bathroom

i was to be very picky, i'd have liked the wifi code available in room, and an a la carte menu for the restaurant

we used the spa and had a thermal experience

also like the common spaces and the well equipped gym

were especially lovely, the hotel has a gym, a fantastic restaurant, and vibrant bar

we had a room service meal from the 1931 menu - very prompt and delicious