the location, the swimming pool, the jacuzzi, the staff, the food.

delicious dining: the restaurant impressed with a variety of breakfast options and delicious evening meals

breakfast was fresh and plentiful, staff were amazing. peaceful location, felt very welcome

breakfast was equally enjoyable

breakfast and dinners were lovely

the facilities, pools, the room, the spa and the golf courses

breakfast is delicious and so was the room service food

spa pool needs some attention and so does some areas around the sunset pool

buffet with plenty of choices, sunset pool has very beautiful mountain and ocean views, the pool water is heated which is perfect for

excellent breakfast and very good buffet dinner with menu changing every day

is only one thing we didn't like: some guests smoke in the breakfast area while still sitting and having bf, that should not be allowed, it is disgusting for

wifi kept going in and out which was frustrating at times.

the breakfast was simple but was enough

lolo, raul at the reception are very efficient, the staff at the bar and restaurant, ayose, diego, edu, david, jhonny are the best people one can hope to have in

it is convenient, the bungalows have everything you need to self-manage your stay

breakfast was great and the adult only pool is relax and not crowded

tasty breakfast served outside near the pool

stayed in the royal level which was adults only and very discreet, pool was not busy plenty loungers the buffet restaurant was fantastic great staff service and made

tasty breakfast served outside near the pool

the gym could also do with an uplift as equipment was old

kids play area really good with

loved staying at this hotel, great location , great selection of beautiful food at breakfast and dinner and my room was perfect, see you again march

in terms of facilities, the hotel has two swimming pools, one of which has a calmer atmosphere and a well-kept natural environment around

all inclusive breakfast all fresh and lots to choose from as was lunch,and dinner,always a table available each

kids club was fantastic , can’t fault the animation team , they were superb

laundry facilities on site

i was worried that as a couple with no kids it wouldn't have been very suited to us, but it was perfect

choice of two pools one aimed more at families has splash park and slide fantastic for kids the other also has small kids pool and main entertainment

perfect balence between the activities for adults and children as well as the two different pool areas

two large pool areas - one very good for younger kids with lots of shallow water areas

pool was lovely, clean and very aesthetic

the pool, jacuzzi and bar were all close by together which made it feel relaxing

pool is freezing

hotel for a short stay, great breakfast

the service was excellent and the breakfast was varied and filling.

ble machine) but nothing bad to report about the

the only thing would be for more weight plates in the gym as not many other than 10 20 5

good situated, very friendly and helpful staff, comfortable beds, great wifi.

staff

the pool area was great and good gym

breakfast were amazing, very various dishes, always very fresh and constantly replenished, lot of

very good location. good rooms. perfect personal. big swim pool. no minuses :)

air conditioning could be stronger more towels available at the pool.

room lovely clean good size (deluxe double facing pool and overlooking entertainment - only until 10

got room 319 very noisy due to outside machines hotel next to us but we got a late check out

the cocktails were all included in the all inclusive and were as good as if you bought them at a bar, a 24 hour bar to take advantage of also which was excellent

great enterainment for both kids and adults, food was fresh, loads of options for everyone

i also like their programs at night and the 12nn exercise on swimming pool

clean with a good variety of food options for the kids during their studies, as they could eat whenever they wanted whilst revising for exams

the size of the gym (smalñ) and the pool isn't heated making it chill on winter days

, possibly fried bread sometimes at breakfast, would have liked to have been informed about upgrading my

breakfast is amazing

music by the pool

amazing facilities, fab hotel for adults and kids

fab pool and facilities

make sure you try the paella and sangria in the snack bar next to the pool - delicious

had breakfast and dinner included with my reservation

breakfast and dinner were fantastic

great dinner and breakfast options. super friendful staff and ready to support any requirement

it would be good to see more extensive gym facilities and perhaps a bigger sauna and jacuzzi

bar closed early should be a seperate pool for kids too many people smoking around the pool area

the pool bar offers a lot of tables where you can sit during the day and in the evening to watch the shows

the kids absolutely loved it

pool can be heated a bit more during winter

the staff dressed up the entire week and they had santa at the pool for the kids

many kids at hotel

golf course near if you like golf

staff was excellent, the facilities (2 pools, spa, gym), the view from the room was amazing, so

fasciitis, beautiful pools, high quality breakfast, superb service and extra touches that made our stay absolutely outstanding

our kids loved the heated pool

our room was close to the reception, pool and bars which was perfect for our one night stay

* the swimming pools were quite cold, including the kids’ pool

our room was close to the reception, pool and bars which was perfect for our one night stay

she was also able to approach kids

the pool is a bit cold ( in december), but my daughter loved it anyway

second, the tiny gym area is too basic

the spa was excellent we had a couple massages and a facial very good and enjoyed it

was spotless, modern, fabulous choice of food for breakfast, lunch and dinner

pool area is near the highway road

the breakfast was very good, the location is also very good

the pool was lovely and the gym had some decent equipment

the buffet breakfast was a little cold but everything else was great

the breakfast buffet was the best had everything u could need

location is not pleasant - squeezed in the middle of multiple holiday properties, sport fields, golf club

in easy, pool area very beautiful, sunbeds very comfy, room (junior suite) amazing

the hotel was very friendly and the pool was lovely and warm

thank you rita, the young lady who is organising activities on site: paddle,yoga,golf and kids activities

great breakfast, very good dinner

modern and new. many and good facilities. several pools, massage and gym

the pool was lovely and was the terrace to sit out on

location - above the beach, with views over the sea and the famous dunes - close to loads of bars and restaurants

oh and hotel has three swimming pools with facilitated water exercises in the main pool everyday

-gym not great

to order/omelette station would be a nice addition to the breakfast

very clean and stylish in parts, lovely staff, good breakfast selection, useful and helpful late check out options, the hotel pub type bar on the side of the hotel is open to the public and

your skin is sensitive you are bound to have red marks all over your face after the night; - paid wifi in the room; the

6 pools and so many activities to do like tennis, golf and there s a pool table too

large room excellent breakfast pool areas general ambience parking

prices for food and drink were very reasonable we did not like the fact that we were charged for wifi

parking was free and underground helping the car stay cool

rooms overlooking garden are the best (very quiet compared to the one overlooking the pool)

missing plates quite often but i guess breakfast staff was swamped at rush time music at night (animation) was way too loud and until too

adults, food was very nice everyday all day, rooms were comfortable, clean and big, main swimming pool was big and clean, also there is a pool for kids with slides and more

tour guide who will give us a full tour of the hotel as i don’t find out about the kids splash pool until last day and my just 2years old love to swim

hotel, very good location, staff friendly, clean room, a lot animations for adults and kids

breakfast was very good

liked everything, the room, the pool, the beach, the bars, the food, the entertainment, the parking space for our rental car, the

poor gym cold water in heated pools bad comunication with restaurant bookings, were not allowed in

gym and massage facilities could have been better - which masseuse takes the weekend off

on reception) - amazing structure - great for families - great location - early check in and late check out - comfortable bed - clean rooms and structure - amazing view - many daily

pool snack bar had very little choice, breakfast was very good but stayed the same each day

resort hotel has everything for lone travellers to families with young kids

gym, limited space and equipment to facilitate the numbers that the hotel caters for

there is a walkway all the way around the grounds and over the pools, over water between many seating and relaxing areas

breakfast was delicious, and while we chose to eat out at the many great restaurants nearby instead

great hotel for family with kids. great space. clean and very kind staff.

the staff, pool, food

was on offer the only thing i would say that some people seemed to try to reserve sun beds by the pool and towels were left alone on loungers but no one seemed to police this element as it was

i would have probably liked some ambiant music by the pool area.

spa facilities could have been better. half board did not include non alcoholic drinks.

bonus points for getting to enjoy the pool and showers after checking out – that was the icing on the cake

the spa was too small

spa / gym area quite small

adults only so quiet and luxurious

one thing i did not like was how shallow the swimming pool was - unnecessarily so as it is an adults only hotel

music around the pool would be most welcome

breakfast was truly wonderful with an amazing selection of fresh fruits, yoghurts, juices as well

around the pool at the hotel end could be better - the pool bar staff should walk around the perimeter

breakfast was exceptional, impressive selection of cheeses

comfort, service, pool, food, peace, being able to eat all meals outside with wonderful view of the mountains

we did ask but coffee was only available from room service

room service was very limited and took 1 hour 20 mins to arrive on first night

the spa

everything, location, room, facilities , pool, pool bar, breakfast was amazing

room service poor: one day they did not show up

fabulous location, lovely room, great breakfast and beautiful pool

late check out would have been helpful and maybe a bit better breakfast

kids enjoyed pools, stuff is friendly and breakfasts were outstanding

the wifi and the pool side restaurant food could be improved.

great for kids

breakfast had a variety of choices

loved being able to walk straight from the hotel pool onto the beach

the location, staff, adults only, food, room was good but slightly smaller than i expected

is convenient from the location, the number of seats by the pool, to the functionality of the room

the were plenty of sun beds around the pools regardless of what time you arrived which seem to stop the early morning towel brigade

new towels), good kitchen equipment, no noise from outside

close to the beach, wonderful view from the balcony, well equipped kitchen, nice pool and hot tub

value for money, very clean, pool was great, apartment was spacious and had all amenities needed for a comfortable

there is a bar as well and sometimes live music, but at the same time it doesn’t get loud so that you can

pool, rooms, beds ( comfy ), meals ok but hot tub on roof was the best

breakfast is extremely busy and noisy, food is warm not hot

excellent facilities including pool and gym and for food was

breakfast was superb and the location was fantastic

location was excellent, the large infinity pool is one of the nicest i've come across anywhere, the outdoor seating was the loveliest place to

superb location and excellent staff very nice pool

the gym is usefull, well equipped, the kidsroom is nothing special, the tabletennis is good

hotel could have a bar with some music on in the evenings.

entire staff was friendly, the condo with the pool was clean and comfortable and the beach club was beautiful and relaxing

the hotel has its own small swimming pool on the roof terace above the gym and it is very nice but it would be helpful to state more clearly that the club with the

nice pool, onsite supermarket, and seafront access

everything great pool area with african cafe bar a great place to relax

the breakfast in particular is exceptional

the spa pool was amazing. the breakfast was excellent.

spa was nice but not value for money in my opinion

pool facilities good

the spa was an added bonus, with complimentary access to steam room and jacuzzi for whole family to

the kids playground has 2 swings for kids who can already sit on their own (no baby swing), a small

too many shaded pool areas

we also liked it that there is a small spa - when the weather was a little chilly we enjoyed the steam bath and big jacuzzi

gym could be slightly more advanced but honestly nothing to complain about.

hotel for adults only

clean and adults only

nice bar pool area and and nice and quiet

at has spa, gym, room service etc does a great breakfast and is only half way up the hill i d puerto rico

could do with better pillows food from room service was not good

swimming pools, room, night time entertainment and kids club

is great value for money - food and drinks available at all times - pools were amazing for the kids - lots of seating area around the pool and big grass area for those

the wifi was shocking, temperamental at the best of times

love this place and the staff excellent, big shout out to paco and nestor at the pool bar

the facilities were very good, for adults and kids

location brilliant..life guards had brilliant fun with the kids in the pool

lot of the times, room not thoroughly cleaned from last people's stay ,lack of entertainment, no kids club, our room had plaster from walls flaking off onto floor ,bed very uncomfortable for

bit strange a lot of irish but pool bar did not sell magners irish cider a big

my child was only 9 months kids club was only for 2 hours in morning

kids slept in the bed room as we didnt want to be disturbing them if having a drink on the balcony

room was super clean with a great view, a well equipped kitchenette for 2 people, and a lovely balconette for having breakfast on

breakfast was a feast each morning

great staff, great rooms and a quiet pool area (as it’s ‘adults only’)

the hotel plays music by the pool every day and there are drinks served from the bar/restaurant and also from the rooftop bar

adults only so quite space by the pool

there are lots of loungers, by the pool and also down the steps on tiered patio areas if you don't want to be by the pool

the tv didn't work, most gym equipment is not working

here before kids love it spacious rooms nice and clean beds so comfortable good location for the europa

we don't have kids but we seen how amazing she was with them, her people skills we wonderful and she made

hotel has the most beautiful views from the balcony, pool and reception areas

the view from the terrace is beautiful

all the staff were very friendly and the nightly entertainment and bar staff were excellent

the choice of food is large - always - breakfast, lunch, dinner

3) had so much entertainment

they even have daily programs

self service bar! beauty treatments. shop on site. pool area. views.

hotel has thought about the safety of guests by putting artificial grass around the pool to make sure no one slips and hurts themselves

was excellent staff where very friendly pool very clean food very good taxi very cheap to the port or europa centre overall we will stay

excited about the trip and then felt let down when there was no tennis court as advertised, the pool was cold, there was one slide in an old tired playground

all staff were friendly, food and dring was of a good standard and lots of choice, swimming pool was lovely and clean

such as the spa and the new infinity pool area were not open as promised for our time

cocktails and spirits can be served behind the bar which was included in the price

room was fabulous with our own bar and soft drinks in the fridge

we thought the snack bar was actually the lunch big shout out for the meatballs

having a massage and spa and a jacuzzi -ac only cooling -long way and lot of stairs to the beach but you are not gonna

room, stairs every where , if you have a pram or walking difficulties you will have a problem, kids club cost 5

to find hotel in first attempt very very limited parking sofa bed is just a sofa not bed for kids

and the hot water for the shower is limited to a tank for the apartment so is not endless plus parking spaces are limited

loads of activities for kids and families, 2 pools which were big and clean

the only disappointment as explained below was the late check out

one of the team (martin) was santa and they gave presents for the kids

of food, our daughter was delighted food was available for almost the whole day activities for kids and adults, our daughter was always busy daily stage performances after dinner, mj show, in

with a wide variety of choices, beautiful views, nice entertainment team, good for adults and kids

to dance which we thought was a little pointless as most of them had played together in the pool all day

pool water could be a little warmer and instead of the thai restaurant i would like to see more

*varied buffets for breakfast, lunch and dinner + tasty snacks and cocktails at the pool

they don’t really cater for guests on bed and breakfast

not too busy quiet pool

do with more variety of food especially for dinner in the week we had breakfast and lunch every day but dinner only

breakfast and dinner are buffet, diverse, and good

restaurant and spa) was super nice and adorable, breakfast very good, there are 2 pools (one with kids and salty water and another one calm with no kids) and spa is great

activity staff in particular worked very hard and kids club staff too

gym with a few machines, but enough

wifi could have been better

facilities, comfortable rooms , early check in and late check out

adults only pool

we had massages at the spa which were really good and reasonably priced

breakfast & pool

adults only pool (large) with really comfy cushions as well as separate pools for families with kids

spanish themed hotel, generous buffet, nice pools, gym and tennis on offer.

no lounge bar area to sit at on an evening after our evening meal as area still used for outside diners

lack of a bar area with seating would have been lovely

location of room fab pool and sea view amazing

incredible place, direct access to the sea, great swimming pool, good breakfast, nice and friendly staff, funny beach club and the town is incredibly cozy

i would have liked to have more shade near the pool.

in the house / area, so we could not make calls or send/receive smses but i managed to connect to wifi

parking was a five minute walk away as the house is accessed by a path only so don't bring too much

there is no mobile signal in the area but the house has wifi connection

although some may find it very remote there was wifi although no mobile reception so you couldn't make

no lights in the kitchen and hallway, we couldn't find soap

seaview without additional costs, swimming pool on the roof, gym, large room, comfortable beds, i could easily find the parking space on the street opposite the

hotel had a pool, gym, breakfast, nice bathroom and comfortable bed

receptionnist is friendly and it is open 24h/24h for check in the pool is great on the top of the hotel very clean

staff are friendly and i was offered late check out until 4pm for no charge on my first visit and today was given until 1pm as they

clean, tidy with great staff. bar food was lovely too.

nice and clean, well equipped kitchen, fresh coffee cake and fruit provided for breakfast, comfy bed and a nice friendly owner

the kitchen is kept very clean and has all you need for cooking

everybody kinda goes their (windsurfing) way (: kitchen and badrooms are al working and fine

reccomend restaurant and their vines and paella), great warm coffee in the morning, in the kitchen everything what you need

shared kitchen, also very clean with breakfast included consisting on cereal, biscuits, cake, fruits,

ended up a few

center of town, lovely room, comfortable bed, super nice and helpful lady running the place, good wifi

wifi only in the reception/courtyard area which is fine but becomes difficult in the

advertised as parking included, but it was 'fend for yourself' parking

parking was incredibly difficult to find, would have been good to have a parking lot to navigate to

kitchen facilities useful.

the spacious shared kitchen, balcony and terasse are comfy as well

location, terrace on the both floors, kitchen

apartment with kitchen and dinning area

there is a large shared kitchen and lounge

kitchen generally underequipped

all doors like i was recommended, i felt like i was imprisoned and it started smelling from the kitchen ventilation

lift, free (fast) wifi, big-screen tv, well-appointed kitchen

very recommendable if you need your own pad with kitchen, microwave and all

had a kitchen and living room

unfortunately the pool was out of action for two days but the team worked hard to fix this.

atmosphere, amazing location, very kindly and nicely pepared breakfast, beautiful breakfast and hang-out room, free coffee

around, beautiful location, good start for hiking, cool games (table tennis, board games, pool, etc

pool had broken the 1st few days but they soon resolved the issue, there is an alternative public

there is also some space to meet next to the pool, where you can play board games or just have drinks

small kitchen very efectively organised with salt, sugar and coffee

liked the continental breakfast downstairs

swimming pool was my favourite place

the breakfast was delicious every morning, and the location is absolutely top-tier

on one side, the breathtaking caldera; on the other, sweeping vistas of the golf course and the island’s central mountains

were a little dated, also not too sure if it was mentioned in the hotel description but as its a golf club and you eat in the club house the golf dress rules had to be followed, unless of course