ich we did not use as it opens at 10 am and as we are early risers we chose to go to the

loads of activities for kids and families, 2 pools which were big and clean

of parking was sometimes quite problematic but not impossible to find

parking was uncomfortable as you always had to ask for the key on reception, go back to the parking

room, stairs every where , if you have a pram or walking difficulties you will have a problem, kids club cost 5

access to childrens pool a bit difficult for the less

the bar staff are the friendliest i've ever come across, the entertainment team are friendly and work

coffee for breakfast could be better than filtered coffee

room size is spacious for 4 people (2 adults and 2 kids)

maybe another pool adults only would work better

hotel has thought about the safety of guests by putting artificial grass around the pool to make sure no one slips and hurts themselves

was excellent staff where very friendly pool very clean food very good taxi very cheap to the port or europa centre overall we will stay

self service bar! beauty treatments. shop on site. pool area. views.

excited about the trip and then felt let down when there was no tennis court as advertised, the pool was cold, there was one slide in an old tired playground

all staff were friendly, food and dring was of a good standard and lots of choice, swimming pool was lovely and clean

cocktails and spirits can be served behind the bar which was included in the price

the facilities were excellent and our duplex suite had a fantastic private pool

shops are relatively close as well, mini golf and golf course

place to stay with kids or without them

great food options, breakfast and dinner and drinks, big rooms, good wifi and tv, great shower, great views

, my son has grown up going here and he adores the football/basketball court ud83dudcaf happy kids make happy parents

hotel has the most beautiful views from the balcony, pool and reception areas

clean, spacious excellent pool area for the kids

the bar food, the entertainment & especially the staff are excellent

room was well laid out, comfortable and good internet for the kids

the hotel plays music by the pool every day and there are drinks served from the bar/restaurant and also from the rooftop bar

helpful and very friendly restaurant has a good menu something for every taste also good english breakfast as a frequent visitor to puerto rico this was my first time at this hotel returning in

if you are looking for a nice place overlooking the beach with nice pool then this is the one

the food is like 5* dining overall excellent breakfast and evening meal

you're on special diet or food alergy, don't count with kitchen

very clean overall and good food in restaurant, with a decent, if rather small gym

not too busy quiet pool

gym too small and food a bit repetitive, though good

food and the staff are the best and the view is wonderful with the pool and the beach in front…

the pool was good and there were more than enough sunbeds for everyone

works happening there was some debris in the lifts which could have possibly hurt feet (meaning kids with no shoes on when using lift from

my child was only 9 months kids club was only for 2 hours in morning

kids slept in the bed room as we didnt want to be disturbing them if having a drink on the balcony

very friendly cleaners in most day only downfall was the shop in complex closed at 8pm the pool bar across the road closed at 5pm main bar

the kids single beds were comfortable with duvets

nice size swimming pool and great happy hour deals at poolside bar

door and outdoor), gym

the room service was not so good, the bathroom was not in good conditions

bedroom is large and very comfortable, it has a small kitchen and resting area and a great terrace

came in september the staff of the hotel could not have done enough they were very friendly, the spa and gym are brilliant the location is very close to the centre rooms were cleaned every day

fabulous location, lovely room, great breakfast and beautiful pool

at my 3 and 5 year old could stand in) as well

late check out would have been helpful and maybe a bit better breakfast

the staff are amazingly friendly, the pool, gardens and kids club are fantastic.

think kids club could be a bit improved with regard to ventilation

the spacious layout included kitchen facilities and a big bed, making it an ideal choice for a relaxing stay

close to the beach, wonderful view from the balcony, well equipped kitchen, nice pool and hot tub

good breakfast served at the hotel and the pool area was nice

great little kitchen

the pool also had a great lead

to the spa was not advertised

breakfast was delicious plenty of fresh fruit and and delicious cooked eggs cold meats and brown

our twin room was overlooking the pretty harbour was quiet and spacious with lovely rituals products

the breakfast and dinner were great throughout our stay

helpful staff , lovely range of food ; both the breakfast buffet & evening dinner , with a restaurant overlooking the sea

clean and tidy and well kept. room service was good.

free parking in hotel garage

there is an adults only pool

ich isn t unusual) however it s possible to use

there is no ice machine and to have an ice bucket and ice delivered to our room would have cost a room service charge

fast free wifi, good breakfast, free underground parking, swimming pool.

further to beautiful harbour, awesome pool, lunch food, double bedroom suite, up to date tech as wifi was good and ability to connect ipad to tv

activity staff in particular worked very hard and kids club staff too

the breakfast 10/10 the staff amazing the rooms so clean the spa amazing the gym very good overall this hotel is

wifi that worked wherever you were plus well organised kids activities

loved the beach club and the sushi bar for lunch

fantastic kids play area with water features

could do with a more appealing bar and restaurant

the spa shop inside the complex was super convenient and had everything we needed

nice place, very comfortable and huge layout, perfect for 2+2, small but very usefull swimming pool and private backyard

room service wasn t good.

very rude and unhelpful staff at the bar near the rooftop pool

swimming pools are nice and without kids which is great if you want to have a rest

spa pool needs some attention and so does some areas around the sunset pool

was perfect and on a high and luxurious level - from the room, up to the pool area and to amazing breakfast

great facilities, delicious food, beautiful pool, tennis court and gardens with secluded areas to relax

beach and main streets, but it provided so many services: tracking tours, massages, cinema, yoga, gym, tennis, pinning and many others, so we did not have time for burning our backs under the sun

beautiful infinity pool overlooking the coast

breakfast was good, dinner too

maintenance scheduling: some maintenance work disrupted the tranquil pool area

spa water a bit cool.

pools, excellent buffets at breakfast and dinner, acceptable gym, nice area and nice

there was an amazing choice alf foods at breakfast and dinner.

was good, hotel pool areas and landscaping were great, staff helpful and friendly, prices of drinks reasonable

no poached eggs at breakfast.

i would say just some amenities like the pool and jacuzzi can be very small sometimes.

it is convenient, the bungalows have everything you need to self-manage your stay

able/ sun-bed)

breakfast is perfekt, everything you can imagine

wifi kept going in and out which was frustrating at times.

well equipped gym and biggest plus, a pool that was actually heated sufficiently that we could swim

i enjoyed the most was the pool and relaxation area, the spa is excellent, and the breakfast was great quality

the beach bar is overpriced.

the pool was lovely and was the terrace to sit out on

not many options for breakfast but location and facilities were perfect

spacious room, friendly staff, plenty of options for breakfast/dinner

super entertainment, especially magda with the poolbikes, bingo and golf

the only downside is having to pay extra for wifi and a safe

at would have rated 9 despite noise issues) was to some extent ruined by details: the wifi was lousy and cost a few measly euros extra per day - as did the safe

the breakfast offers a choice of delicious local products

4 star hotel, where you wanna go with kids

bar quality/service fantastic- quality of drinks excellent , never had to wait at the bar

fresh omelette at breakfast instead of prepared.

th some exceptions on reception) - amazing structure - great for families - great location - early check in and late check out - comfortable bed - clean rooms and structure - amazing view -

great food for dinner and breakfast-pretty lousy during the day

there is however a great kids pool and the kids club is there, and we based ourselves there with our 7 and 2 year old

excellent hotel with superb facilities and great choice of food for breakfast and evening meals.

in the popular hotel bar by the sea, one singer cleared the bar at around 5pm

the food, buffet for breakfast and dinner, was fabulous - wide choice and well suited to anyone, like me, with multiple

great hotel for family with kids. great space. clean and very kind staff.

we opted for breakfast to be included in our reservation and glad we did

buffet breakfast, so many choices

it has the perfect balance of luxury for the parents and entertainment for the kids

there is a walkway all the way around the grounds and over the pools, over water between many seating and relaxing areas

my kids had a lovely time

and then there s the spa - just paradise

availability of multiple pools, particularly the quiet pool for relaxation

pool, rooms, staff all brilliant

numerous swimming pools including a spectacular infinity pool

drink and food is reasonably priced and if you go half board the breakfast and dinner buffet is brilliant, they have around 10+ counters with different cuisines and

maybe would be better to have a voucher for snack and drink to use by the unique pool so can enjoy the sunshine

the staff everywhere were excellent the staff at breakfast in the italian restaurant could not do enough for you, they were so friendly

breakfast is extremely busy and noisy, food is warm not hot

drinks at the bar are €12 for a cocktail, one of the bartenders was great and cared about making it properly

but we visited the hotel spa which was wonderful and really very nice

excellent hotel. nothing to fault at all. breakfast was excellent.

fitness area is very small and not well equipped. lack of service at pool bar.

only improvement i can suggest is to add a couple of additional machines to the gym areas, to cover all the muscles workouts

breakfast was exceptional, impressive selection of cheeses

peace. gym. excellent managers. attention to detail.

baby swing), a small

used the gym everyday which was not busy, had a room with a private pool - perfect

from the pools, spa and gym, there is not much to do

,we had the best stay ever ,the staff are very professional and attentive and marissa at the kids club was fantastic, my kids loved her so much

breakfast buffet excellent, very varied and fresh. spa massage top class.

spa was nice but not value for money in my opinion

heated pool, pool areas, food choice and quality, staff, location, restaurant/wait staff (especially

animation for kids was moderate. a la carte less good then buffet

the spa pool was amazing. the breakfast was excellent.

meals served on the terrace, the cleanliness of the facility and the attentive attendants at the pool

or kids loved it too

fantastic breakfast with lots of choicea

food was lovely good range and quality, you could eat all day - although sausages at breakfast were bad quality

laundry facilities on site

drinkers and like to explore restaurants so didn’t think we’d make use of the all-in but the breakfast was amazing and we ate in the restuarant on one night at our expense and had a lovely

the breakfast and dinner could have been better.

to get pool towels from the reception area was a bit annoying - having to wait while other guests were

the fan in the gym did not work so it was roasting hot in there

the pool, cleaning of the room and all employees

the food was incredible, breakfast so much variety

lovely cocktails and bar menu has everything you could ask for

buffet, we tried the dinner and breakfast, just the type of quantity, quality and variety that i appreciate

all inclusive breakfast all fresh and lots to choose from as was lunch,and dinner,always a table available each

very interesting place, very safely for kids and family.

the gym was useful and there was even a crossfit area, although you could only use this as part of a

the breakfast buffet was the best had everything u could need

, kids play space , food at breakfast and dinner and the room which was very big , actually a 2 room

the gym was fantastic, small but had everything- a big plus

it is great to sit in front of the room, overseeing the pool and enjoying the sunshine

the gate was open, so anyone could get in)… that side more calm, although you can still hear kids screaming and music - but it was manageable

the ladies that did the room service were so friendly and got the room ready every day, very quick and very clean

the pool partying and great customer service

building and its decoration/design needs serious update and revamp a lousy wifi is not acceptable in europe in

chilled vibe and atmosphere around the pool is just perfect

the bar staff were great too really friendly and made the atmosphere fun and relaxed

drinks at the bar were very expensive.

adults only - friendly staff - good choice of breakfast rooms clean - 5 minutes walk from the yumbo

the pool bar area allows smoking, even in the food area and this is very off putting when your eating

clean, comfortable and relaxing environment with a nice bar area.

and> adults only

the service was excellent and the breakfast was varied and filling.

pool / jacuzzi area

hotel for a short stay, great breakfast

restaurant / breakfast reception staff swimming pool / jazcuzzy / gardens

the pool, jacuzzi and bar were all close by together which made it feel relaxing

onsite gym, limited amount of sunbeds.

- adults only

r extremeley small,we were 3 adults we couldnt move

was great and value for money, restaurant offered many choices and quality was high pool bar food was lovely too and some good choices on nculding bbq on certain

the gym , could do with a rowing machine for variety

could be a warmer even if is just in kids pool but robe honest kids still went in there

could be a warmer even if is just in kids pool but robe honest kids still went in there

that one is average taste) comparing with my experience in another hotel espresso coffee after breakfast at the pool bar done manually was free and good quality (if you have all inclusive you

food was really good, the pool bar had a lot of bevarages to choose from, variety of everything

with the exception of one of the bar staff in the main lobby area

good choice of food. nice pool. friendly atmosphere. clean rooms

i hope they also serve the garlic bread on breakfast

staff were very friendly and the bar at the far end of the complex, under the rooms were very good with our son oli and kept

my room which had a fantastic position over looking the pool what let it down was noise from the bar at night, i don’t mean between the hours of 12am 01am i’m mean some nights 2am till 4:30am

24 hour bar with branded spirits etc, fun times had by all 7 x people in our group aged 3 - 70

liked that there was no ambient music anywhere - music confined to good pianist in the bar in the evening until 8

breakfast selection very friendly and helpful staff wonderful facilities - lovely steam room & pool very fast & reliable

left our kids at home and must say we loved the adults only hotel setup

no toilets near the buffet area. the one by the bar is too far

adults only so quiet and luxurious

- especially taking into account that we are vegetarians; view from the terrace; amazing pool

hotel great location, rooms spotless cleaned every day, all staff very friendly bar 2 in the snack area, couldn't fault this hotel in any way

shows; animations; children programme; gym; variety of meals in the restaurants - especially taking into account that we are vegetarians;

the breakfast selection was fantastic

there should have been more early entertainment in the pool bar early evening

staff were really friendly, all inclusive was well worth the money, the cocktails at the pool bar were lovely, the snack bar open nearly all day was very handy, lovely breakfast in the buffet,

breakfast was fab and the activities were fab

and a wide variety of food in the snack bar

the effort made by the hotel for christmas was to be applauded and kids seemed to be well looked after by staff

bar closed early should be a seperate pool for kids too many people smoking around the pool area

comfy beds & i loved the bar pool with aquaroebics

gym equipment past its time. no treadmill.

breakfast was great could of done with a few more gluten free options

breakfast selection was the same every day in unique lounge

very clean and stylish in parts, lovely staff, good breakfast selection, useful and helpful late check out options, the hotel pub type bar on the side of the hotel is open to the public and

heated pool

we only stayed 4 nights bed and breakfast. buffet style. plenty to choose from though.

the only snacks at the pool bar were same sandwiches everyday, no other snacks at all

our room was close to the reception, pool and bars which was perfect for our one night stay

cavar for breakfast if you want it, and good

only fault i have with this hotel and is a very minor one is that the swimming pool is a bit too cold but honestly it should not put anyone off as once you get your shoulders

loved the facilities (gorgeous and large pool area, beautiful dining space, comfortable rooms)

lovely outside area round the pool - like

the cold water in the pool.

gym good have been better

enjoyed the aqua gym class and stretching on the beach close to a few restaurants and

gym is very poor - not enough equipment and what exists is shabby and in poor shape

we also really enjoyed the large pool and jacuzzi area

the breakfast buffet is very good too

the gym was very small and underequipped

swimming pool and water activity s were one of the best

the facilities were very good, for adults and kids

breakfast was really good with a a great range of choices

the beachfront walk was beautiful & made us walk every morning after breakfast to keep us away from filling our faces with food

friendly staff atmosphere and the shower room service at the end was excellent.

of that ) around the hotel restaurants nice

many activities for kids

hotel with wonderful facilities, lots of green space, 4 heated swimming pools excellent for kids, lots of bed chairs, towels provided

got upgraded to villa with private pool and it was amazing

fitness programs were great, staff is enthusiastic.

in the house / area, so we could not make calls or send/receive smses but i managed to connect to wifi

parking was a five minute walk away as the house is accessed by a path only so don't bring too much

there is no mobile signal in the area but the house has wifi connection

although some may find it very remote there was wifi although no mobile reception so you couldn't make

no lights in the kitchen and hallway, we couldn't find soap

atmosphere, amazing location, very kindly and nicely pepared breakfast, beautiful breakfast and hang-out room, free coffee

beautiful location . really enjoyed the breakfast and evening meal

pool had broken the 1st few days but they soon resolved the issue, there is an alternative public

cozy common room with free tea and coffee - nice area to sit outside by the pool and read - nice breakfast - super tasty dinner at the restaurant --> we would like to come back and can recommend

plentiful breakfast and decent evening dining options

was very smart and clean, nice bar area which serves food, buffet brakefast was amazing

i also got a free late check out because my flight was on the evening

convenience (15mins from airport) friendly staff, good bar food reasonably priced, magnificent breakfast

was clean and spacious, bathroom had good shower, rooftop loungers were a special touch with a pool

lovely room, gym, room service. loved the bathroom.

small kitchen very efectively organised with salt, sugar and coffee

shared kitchen, also very clean with breakfast included consisting on cereal, biscuits, cake, fruits,

everybody kinda goes their (windsurfing) way (: kitchen and badrooms are al working and fine

it's a cute little place with comfortable beds, nice bathrooms, and a well-organized kitchen that has everything you need

reccomend restaurant and their vines and paella), great warm coffee in the morning, in the kitchen everything what you need

very nice owners, good kitchen and great bathrooms

your way to the hotel was difficult and stressful and parking was a little tricky

advertised as parking included, but it was 'fend for yourself' parking

ended up a few

very helpful staff who helped us find parking nearby and

center of town, lovely room, comfortable bed, super nice and helpful lady running the place, good wifi

the spacious shared kitchen, balcony and terasse are comfy as well

apartment with kitchen and dinning area

it had a kitchen, but wasn't very well-equipped, so don't plan on cooking a lot, or even having coffee in

there is a large shared kitchen and lounge

the kitchen in the house is a great feature that allowed us to cook our dinner and

loved to stay at bandama golf hotel because it was quiet, had a wonderful view and the staff was very helpful and sympathic

the breakfast at the golf club right next to the hotel was amazing with a great view of the

position in the mountains with fabulous views of the coast, the view from the room over the pool to the golf course were equally

breakfast is not really developed.

staff; nice mini-bar next to the reception; wonderful views on both sides (golf court/mountains on the one side and canyon on the other); great breakfast

breakfast was very good

there was a swimming pool outside which was great too

was ok, but at the breakfast it would have been nice to have some ketchup and mustard when we asked for it, they

location superb. very traditional and nice pool and poolside area.

ever experienced such good wifi in a hotel before) - ample supply of hot water in the

it was too cold and wet to use the rooftop hotel plunge pool but that was no fault of the hotel.

pool too small

the pool was freezing!

pool is small and i heated, however due to unusually cold weather i would not have gone in anyway

pool is of no use, too small and the weather was not good enough to use it anyway