poor choice on room service menu

e with kids and salty water and another one calm with no kids) and spa is great

wifi - awesome

very very poor dated and no one there after 11 o clock at night,maybe something like a sports bar would suit so people could socialise, the entertainment was by far the worst i have ever

location, pools and facilities, car parking

something for everyone at breakfast and dinner we had a family room which was great plenty of space comfy beds,good bathroom with bath and shower air-conditioning as well

breakfast excellent bedroom very comfy staff very

the swimming pools are great for small kids and bigger

good wine and chocolate fountain for kids during dinners

got a bottle of bubbly, a cake and a spa voucher for my birthday, lovely gesture

breakfast und dinner fabulous, during the day average

would have really liked an evening bar service where you could relax after dinner but it closed at the end of service

just to be able to emerge from the sea (or pool) and go straight to your room and terrace just a few steps away seemed like such luxury

the breakfast and dinner were great throughout our stay

breakfast was delicious plenty of fresh fruit and and delicious cooked eggs cold meats and brown

clean, well organized, nice ocean view and pool area. modern decor, good furniture and lighting.

exactly for me:) first all inclusive experience in my life and i am very pleased, very good breakfast, lunch and dinner, a big selection different food, also healthy choices

*varied buffets for breakfast, lunch and dinner + tasty snacks and cocktails at the pool

great breakfast with huge varieties, very nice pool area, everything is well-thought and well functioning

pool area is peaceful with lovely views

excited about the trip and then felt let down when there was no tennis court as advertised, the pool was cold, there was one slide in an old tired playground

was excellent staff where very friendly pool very clean food very good taxi very cheap to the port or europa centre overall we will stay

self service bar! beauty treatments. shop on site. pool area. views.

all staff were friendly, food and dring was of a good standard and lots of choice, swimming pool was lovely and clean

hotel has thought about the safety of guests by putting artificial grass around the pool to make sure no one slips and hurts themselves

great evening entertainment for kids and adults

gym equipment is rusty

coffee for breakfast could be better than filtered coffee

i wish they add at least bench and dumbbells for their gym

air conditioning in the gym needs to be improved it gets very warm when working out i mentioned this following my last

pool area and the gym was nice, entertainment was good, kids area was good too and clean

of parking was sometimes quite problematic but not impossible to find

loads of activities for kids and families, 2 pools which were big and clean

room, stairs every where , if you have a pram or walking difficulties you will have a problem, kids club cost 5

great for kids

there is a lot of families with kids, if you want to use the pool and relax you won’t be able to due to the noise of the kids

there are lots of loungers, by the pool and also down the steps on tiered patio areas if you don't want to be by the pool

the hotel is clean with a lovely pool and loungers for relaxing by the pool too

gym didn't seem very clean and missing weight bar pegs

the inflatable kids obstacle course additional charge of 10e was a bit mean

- tasty breakfast and dinner

staff was very kind thanks to jadranka from reception,nice rooftop,nice big pool,very clean everywhere, housekeeping every day in the room,clean towels

food (mexican, asian corner, ice cream, etc), breakfast with prosecco and tasty -kids pools, and heated all pools

there are water slides, a kids pool with different water amenities, infinity pool, adults pool, playground, arcade all within

nice hotel, personal lovely, food big choice, fantastic views, entertainment for kids

my child was only 9 months kids club was only for 2 hours in morning

handy for getting too the pool on floor 10 just up 2 flights of stairs lovely pool area and snack bar lovely quality

location brilliant..life guards had brilliant fun with the kids in the pool

in the main hotel u could get fresh pizza mad at anytime in the morning by the bar man without any

sofa-bed mattress is usable to sleep on for not heavy kids (soft foam mattress)

as we travelled for work, it was stressful as the wifi was very slow

room, comfy bed, nice shower, big balcony, hot tub, good food, friendly staff, decent gym

could do with better pillows food from room service was not good

we really liked having a mini kitchen in the room with a proper fridge, microwave and hob as it meant we could prepare our own

aptm with private spa, kitchen etc - very new / modern and with good vibes

adults only. quiet area. nice pool area. well equipped. good strong wifi.

room was super clean with a great view, a well equipped kitchenette for 2 people, and a lovely balconette for having breakfast on

helpful and very friendly restaurant has a good menu something for every taste also good english breakfast as a frequent visitor to puerto rico this was my first time at this hotel returning in

no bar after 6 pm

great staff, great rooms and a quiet pool area (as it’s ‘adults only’)

enclosed so you can let your kids run feeling secure

the gym was great and well equipped and the spa was very nice

the pool area was wonderful and had a lot of spaces tucked away under the palm trees and the gym had

every evening they helped us with dinner reservations and things to do for the kids during the day

there was a free parking on site with lots or room for all cars

view of the pool was amazing

not told before hand that both their restaurant and piano bar would be closed.

the kitchen at the room was well equipped, and possible to prepare any meal

new towels), good kitchen equipment, no noise from outside

apartments with bedroom, living room and kitchen

loved the beach club and the sushi bar for lunch

fantastic kids play area with water features

could do with a more appealing bar and restaurant

the spa shop inside the complex was super convenient and had everything we needed

nice place, very comfortable and huge layout, perfect for 2+2, small but very usefull swimming pool and private backyard

room service wasn t good.

very rude and unhelpful staff at the bar near the rooftop pool

swimming pools are nice and without kids which is great if you want to have a rest

spa pool needs some attention and so does some areas around the sunset pool

was perfect and on a high and luxurious level - from the room, up to the pool area and to amazing breakfast

great facilities, delicious food, beautiful pool, tennis court and gardens with secluded areas to relax

beach and main streets, but it provided so many services: tracking tours, massages, cinema, yoga, gym, tennis, pinning and many others, so we did not have time for burning our backs under the sun

beautiful infinity pool overlooking the coast

breakfast was good, dinner too

maintenance scheduling: some maintenance work disrupted the tranquil pool area

spa water a bit cool.

pools, excellent buffets at breakfast and dinner, acceptable gym, nice area and nice

there was an amazing choice alf foods at breakfast and dinner.

was good, hotel pool areas and landscaping were great, staff helpful and friendly, prices of drinks reasonable

no poached eggs at breakfast.

i would say just some amenities like the pool and jacuzzi can be very small sometimes.

it is convenient, the bungalows have everything you need to self-manage your stay

able/ sun-bed)

breakfast is perfekt, everything you can imagine

wifi kept going in and out which was frustrating at times.

well equipped gym and biggest plus, a pool that was actually heated sufficiently that we could swim

i enjoyed the most was the pool and relaxation area, the spa is excellent, and the breakfast was great quality

the beach bar is overpriced.

the pool was lovely and was the terrace to sit out on

not many options for breakfast but location and facilities were perfect

spacious room, friendly staff, plenty of options for breakfast/dinner

super entertainment, especially magda with the poolbikes, bingo and golf

the only downside is having to pay extra for wifi and a safe

at would have rated 9 despite noise issues) was to some extent ruined by details: the wifi was lousy and cost a few measly euros extra per day - as did the safe

the breakfast offers a choice of delicious local products

4 star hotel, where you wanna go with kids

bar quality/service fantastic- quality of drinks excellent , never had to wait at the bar

fresh omelette at breakfast instead of prepared.

th some exceptions on reception) - amazing structure - great for families - great location - early check in and late check out - comfortable bed - clean rooms and structure - amazing view -

great food for dinner and breakfast-pretty lousy during the day

there is however a great kids pool and the kids club is there, and we based ourselves there with our 7 and 2 year old

excellent hotel with superb facilities and great choice of food for breakfast and evening meals.

in the popular hotel bar by the sea, one singer cleared the bar at around 5pm

the food, buffet for breakfast and dinner, was fabulous - wide choice and well suited to anyone, like me, with multiple

great hotel for family with kids. great space. clean and very kind staff.

we opted for breakfast to be included in our reservation and glad we did

buffet breakfast, so many choices

it has the perfect balance of luxury for the parents and entertainment for the kids

there is a walkway all the way around the grounds and over the pools, over water between many seating and relaxing areas

my kids had a lovely time

and then there s the spa - just paradise

availability of multiple pools, particularly the quiet pool for relaxation

pool, rooms, staff all brilliant

numerous swimming pools including a spectacular infinity pool

drink and food is reasonably priced and if you go half board the breakfast and dinner buffet is brilliant, they have around 10+ counters with different cuisines and

maybe would be better to have a voucher for snack and drink to use by the unique pool so can enjoy the sunshine

the staff everywhere were excellent the staff at breakfast in the italian restaurant could not do enough for you, they were so friendly

breakfast is extremely busy and noisy, food is warm not hot

drinks at the bar are €12 for a cocktail, one of the bartenders was great and cared about making it properly

but we visited the hotel spa which was wonderful and really very nice

excellent hotel. nothing to fault at all. breakfast was excellent.

fitness area is very small and not well equipped. lack of service at pool bar.

only improvement i can suggest is to add a couple of additional machines to the gym areas, to cover all the muscles workouts

breakfast was exceptional, impressive selection of cheeses

peace. gym. excellent managers. attention to detail.

baby swing), a small

used the gym everyday which was not busy, had a room with a private pool - perfect

from the pools, spa and gym, there is not much to do

,we had the best stay ever ,the staff are very professional and attentive and marissa at the kids club was fantastic, my kids loved her so much

breakfast buffet excellent, very varied and fresh. spa massage top class.

it didn’t feel too big and impersonal and the kids team and staff quickly got to know you

the rl pool is a must as this is not crowded

the food was incredible, breakfast so much variety

the gym could also do with an uplift as equipment was old

swimming pool

also the bar staff were particularly attentive and helpfull often providing us with information that should

great breakfast clean rooms nice staff

accomodation set in lovely gardens with 2 pools, slide & water splash area in kids pool

or kids loved it too

room and bar, kids pool warm with slides, beautiful bar with lovely staff

pool facilities good

great breakfast. nice facilities for children. quiet adult-only pool excellent fitness

everything good except spa partially closed

the spa pool was amazing. the breakfast was excellent.

made it impossible for us with 2 kids below 8 to use the spa facilities

lovely cocktails and bar menu has everything you could ask for

buffet, we tried the dinner and breakfast, just the type of quantity, quality and variety that i appreciate

all inclusive breakfast all fresh and lots to choose from as was lunch,and dinner,always a table available each

very interesting place, very safely for kids and family.

the gym was useful and there was even a crossfit area, although you could only use this as part of a

ble machine) but nothing bad to report about the

spacious room with all the amenities, pool was clean and spacious, bar supplied a wide supply of drinks as well as a fast selection of cocktails

good location clean comfy bed good gym staff friendly

breakfast was expensive did not enjoy the pool party, too many non hotel guests

only issue i had was the price of the products in the mini bar in the room but there is plenty of shops close by to get any bits you need

size, location, facilities, adults only

was really and it is located near to yumbo center, staff was super friendly, we asked for a late check out that was possible until 17:00 for a small extra payment

pool is great - plenty of chairs and sun or shade for every guest

was amazing location cleanliness and staff the food breakfast was fantastic so many choices great

breakfast were amazing, very various dishes, always very fresh and constantly replenished, lot of

beautiful pool area just steps away from the rooms

but still an additional bother and cost that the hotel should really look into solving with the golf courses and other hotels as a combined effort

more kids entertainment, but i no it’s not that type of hotel and all the entertainment you could need

both breakfast and dinner offered a wide selection of fresh, delicious dishes, and the consistently

the room was very comfortable, modern and the food was great, especially the breakfast (good spread of food) and the dinner buffet had live music

the service was excellent and the breakfast was varied and filling.

pool / jacuzzi area

hotel for a short stay, great breakfast

restaurant / breakfast reception staff swimming pool / jazcuzzy / gardens

the pool, jacuzzi and bar were all close by together which made it feel relaxing

onsite gym, limited amount of sunbeds.

- adults only

r extremeley small,we were 3 adults we couldnt move

was great and value for money, restaurant offered many choices and quality was high pool bar food was lovely too and some good choices on nculding bbq on certain

the gym , could do with a rowing machine for variety

pool area was clean

we were happily surprised when our room was most of the mornings cleaned while we had breakfast

the size of the gym (smalñ) and the pool isn't heated making it chill on winter days

great enterainment for both kids and adults, food was fresh, loads of options for everyone

the palm trees sitting area at the bar was a lovely place to relax in shade, away from the pool area

the pool bar was great always playing cards with my family and having nice drinks thanks to the barman

good gym-house, pool area, special kids pool area, basketball/voleyball, football area

the breakfast selection was fantastic

entertaining program for kids and adults was amazing

lots of entertainment for the kids

with my family (room for myself) but lots of entertainment for kids, it was carnival during my stay so they had music, dancers and so much to see and do

location ,nice and clean ,really good for families ,entertaining was awesome every night ,even kids loved it , those young guys and girls are really good what they doing ,really funny and the

hotel, very good location, staff friendly, clean room, a lot animations for adults and kids

there should be at least on properly heated pool or jaccuzi - water in december was too cold for me

could be a warmer even if is just in kids pool but robe honest kids still went in there

every night good music entertainment for kids and parent can enjoy drinks

very friendly room size good all updated pool area clean plenty of loungers kids area

was only slightly chilly but was still fun to swim around in, and the cocktails in the poolside bar were smashing

got a room facing the bar street outside the hotel, and unfortunately, it was pretty noisy at night

next to them you have a snack bar to quickly eat something like pizza or a small burger

amazing food and cool pool area. gym also better equipped than usually.

gymnasium could be bigger for the size of the hotel

good gym and spa and very helpful staff in all areas

adults only so quiet and luxurious

left our kids at home and must say we loved the adults only hotel setup

comfy beds & i loved the bar pool with aquaroebics

gym equipment past its time. no treadmill.

breakfast was great could of done with a few more gluten free options

breakfast selection was the same every day in unique lounge

very clean and stylish in parts, lovely staff, good breakfast selection, useful and helpful late check out options, the hotel pub type bar on the side of the hotel is open to the public and

heated pool

we only stayed 4 nights bed and breakfast. buffet style. plenty to choose from though.

the only snacks at the pool bar were same sandwiches everyday, no other snacks at all

our room was close to the reception, pool and bars which was perfect for our one night stay

cavar for breakfast if you want it, and good

only fault i have with this hotel and is a very minor one is that the swimming pool is a bit too cold but honestly it should not put anyone off as once you get your shoulders

loved the facilities (gorgeous and large pool area, beautiful dining space, comfortable rooms)

lovely outside area round the pool - like

the cold water in the pool.

gym good have been better

enjoyed the aqua gym class and stretching on the beach close to a few restaurants and

gym is very poor - not enough equipment and what exists is shabby and in poor shape

we also really enjoyed the large pool and jacuzzi area

the breakfast buffet is very good too

the gym was very small and underequipped

swimming pool and water activity s were one of the best

the facilities were very good, for adults and kids

breakfast was really good with a a great range of choices

the beachfront walk was beautiful & made us walk every morning after breakfast to keep us away from filling our faces with food

friendly staff atmosphere and the shower room service at the end was excellent.

of that ) around the hotel restaurants nice

many activities for kids

hotel with wonderful facilities, lots of green space, 4 heated swimming pools excellent for kids, lots of bed chairs, towels provided

got upgraded to villa with private pool and it was amazing

fitness programs were great, staff is enthusiastic.

just note that the swimming pool is only open about half of the year, it is mentioned, but i overlooked it myself

there is also some space to meet next to the pool, where you can play board games or just have drinks

beautiful terrace, nice little swimming pool (which we both havent used as dec weather was wintery and chilly)

also breakfast and diner are perfect

i had dinner and breakfast included and both were great, with good vegetarian options

small kitchen very efectively organised with salt, sugar and coffee

parking is on the road nearby and the house is accessed via a very steep path

mfortable living room, sun terrace, nice garden area, well equipped kitchen and bathroom)

at nights it can be cold, but there are enough blankets to be warm very well stocked kitchen or apartment in general lovely

wifi connection was sometimes unreliable

free wifi was available at the property but did not always work

delightful breakfast terrace and pool area with wonderful views

pool is clean, though i would recommend to remove the little leafs this would look prettier

for the breakfast

historic property in a lush, verdant setting with a nice pool and plenty of outdoor hang-out space

ry cold but we liked that), huge breakfast

nice entrance, excellent rooftop pool (only cold water), 24x7 minimalistic gym (minimum required machines are available), nice room with balcony with an excellent view

facilities great pool gym sauna

pool, gym and rooms, convenience to airport. shuttle bus on departure.

bar would be a bonus and if it opened abit earlier than 12

late check out, buffet breakfast was brilliant,

only one key given to us so when we left room mimi bar was off so water not kept cold

the gym room which was open only at 10 pm

it's a little disappointing with gym opening times

were great facilities were great the view was wonderful gym has good and varied equipment staff recommended and book our restaurant staff had great

wifi connection was very bad, unstable and slow, but this is the only bad point about an excellent

wifi not great

parking is a pain - trying to find something close to the hotel was challenging

ended up a few

center of town, lovely room, comfortable bed, super nice and helpful lady running the place, good wifi

there's a free street parking but fills up during the day. bed was a little hard.

it had a kitchen, but wasn't very well-equipped, so don't plan on cooking a lot, or even having coffee in

apartment with kitchen and dinning area

kitchen facilities useful.

location, terrace on the both floors, kitchen

kitchen was poorly equipped

everybody kinda goes their (windsurfing) way (: kitchen and badrooms are al working and fine

shared kitchen, also very clean with breakfast included consisting on cereal, biscuits, cake, fruits,

reccomend restaurant and their vines and paella), great warm coffee in the morning, in the kitchen everything what you need

the kitchen was spacious and offert enough space for guests to sit

very nice owners, good kitchen and great bathrooms

pool too small

it was too cold and wet to use the rooftop hotel plunge pool but that was no fault of the hotel.

the little pool on the roof is great to cool off in and the roof terrace was nice and sunny

pool is small and i heated, however due to unusually cold weather i would not have gone in anyway

the rooftop bar was not open during our stay as we were there mid week, but we still really enjoyed being able

breakfast is not really developed.

loved the [breakfast/view/amenities]

the pool, the honesty bar and the rooms were comfortable

at the golf course = absolute silence and calm environment, rich breakfast and the views were truly amazing, mountains on one side, the sea and volcano on the other

loved to stay at bandama golf hotel because it was quiet, had a wonderful view and the staff was very helpful and sympathic