lift, free (fast) wifi, big-screen tv, well-appointed kitchen

kitchen generally underequipped

very recommendable if you need your own pad with kitchen, microwave and all

had a kitchen and living room

all doors like i was recommended, i felt like i was imprisoned and it started smelling from the kitchen ventilation

there's a free street parking but fills up during the day. bed was a little hard.

advertised as parking included, but it was 'fend for yourself' parking

wifi only in the reception/courtyard area which is fine but becomes difficult in the

wifi not great

center of town, lovely room, comfortable bed, super nice and helpful lady running the place, good wifi

apartment with kitchen and dinning area

the kitchen in the house is a great feature that allowed us to cook our dinner and

it had a kitchen, but wasn't very well-equipped, so don't plan on cooking a lot, or even having coffee in

there is a large shared kitchen and lounge

kitchen was poorly equipped

the front bar was lovely very welcoming the rooms were spotless

free airport shuttle

we didn't use pool on the roof or a gym

hotel had a pool, gym, breakfast, nice bathroom and comfortable bed

very close to gran canaria airport and the free shuttle bus to airport

everybody kinda goes their (windsurfing) way (: kitchen and badrooms are al working and fine

very nice owners, good kitchen and great bathrooms

the kitchen was spacious and offert enough space for guests to sit

reccomend restaurant and their vines and paella), great warm coffee in the morning, in the kitchen everything what you need

nice and clean, well equipped kitchen, fresh coffee cake and fruit provided for breakfast, comfy bed and a nice friendly owner

parking is on the road nearby and the house is accessed via a very steep path

wifi connection was sometimes unreliable

for a comfortable stay

no lights in the kitchen and hallway, we couldn't find soap

there is no mobile signal in the area but the house has wifi connection

ening shows, aqua fitness, etc)

music around the pool areas at times

many activities for kids

the hotel also has a spa facility for an extra cost, right next to the pools

pools, room with seaview - good breakfast - quick reception - gym and swimming pool - everything is like you expect

breakfast, atmosphere

the breakfast and the pool were very pleasant

we weren’t aware breakfast wasn’t included on our booking

a very nice breakfast inclusive on our stay ample parking there is a gym and small pool sun lounge area

breakfast is beyond praise - everything is fresh, tasty and with a smile

food was superb, rooms are very nice, pool area perfect.

friendly staff atmosphere and the shower room service at the end was excellent.

complex was large with a great park area, pools, kids playgrounds and sport area

bar area poorly staffed with long queue for drinks

swimming pools, room, night time entertainment and kids club

location, heated pool, cleanness, adults only, non smoking policy, good food.

during the day water aerobics, a few shops and bars around

for instance, breakfast hours could have been extended on jan 1, the gym closes at 7pm for no reason, no iron at al is available at the hotel

designed hotel, with (almost) everything you need (pool, restaurant, gym, etc) within a calm and green environment

the pools were quite chilly in feb, however the pool area is very pleasant -adults only with quite a high average age -sunbeds on the beach were quite old and dirty (maybe not

), however it is always available in the common areas in the courtyard and around the pool

there is also no room service, no telephone, no minibar, and not even a mosquito net on the sole window of the room

breakfast, easy parking, quiet location about 3min walk from golf clubhouse stunning building, very friendly

lovely swimming pool, so green and cosy place. the personnel really helpful and kind.

not enough choice of beer and wine in the honest bar beside the pool

and fantastic views, very friendly staff, very clean room and bed linen, comfortable bed, superb breakfast

location is near a golf course and one of the island's peaks, which has a restaurant, besides the one from the golf

breakfast was a highlight — i especially loved the fresh-squeezed orange juice and the caramel

the pool, the honesty bar and the rooms were comfortable

breakfast was adequate

for everyone and i between the meal times and all throughout the day they have a pool snack bar which is stocked with pizzas, burgers, hotdogs, chips and fresh fruits and pastries

facilities ie the gym so lacking i'm suprised they advertise it

pool extremely cold and the gym having not tools

and the best thing is the vines, sangria and beer always on tap so you don't need to wait at the bar

food at breakfast, lunch and dinner with great choices

infernet connection not so good, all entertainment is paid, pool and bar close early

if you get the package with breakfast and dinner, then you won`t even get free water at dinner, but at least you

amazing breakfast buffet and friendly staff

we had a wonderful holiday, lovely heated pool, lots of delicious food, lovely staff, good sun beds

food, design , cava for breakfast, warm water in the pool

bar closed early should be a seperate pool for kids too many people smoking around the pool area

plenty entertainment and pools for kids. food lovely and lots of choice. rooms all renovated.

we didn’t use the bar so can’t comment on that but overall we were impressed with the hotel and would defiantly

breakfast was fab and the activities were fab

got a room facing the bar street outside the hotel, and unfortunately, it was pretty noisy at night

self service bar, the cava and cocktails on the all inclusive and the food at the pool bar and the restaurant

only for 5 mins as the maintenance guys came very quick too but lucky we had cocktails from the bar with us plus a screen to watch tv so not a problem either as it was quickly

there should have been more early entertainment in the pool bar early evening

no entrance for them for covered pool or area with swimming pool for kids

all facilities were excellent. pool area fabulous. breakfast excellent and i could go on.

food. swuming pool,

beds for all three members of our group, a great variety of foods, and option for cold breakfast any time of the morning upon request, not too cold water in the big pool, walking

clean with a good variety of food options for the kids during their studies, as they could eat whenever they wanted whilst revising for exams

the size of the gym (smalñ) and the pool isn't heated making it chill on winter days

good choice of food. nice pool. friendly atmosphere. clean rooms

was very good too with lots of different options , the room we stay was very great with swimming pool view, activities offered in the hotel were very nice also the day we check in we get there a

gym equipment past its time. no treadmill.

that we couldn’t use the snack bar until 11 so couldn’t help yourself to the self use coffee machine

also, the pool side snack bar menu is not included in the all inclusive either so a tad confusing when you

-gym not great

the plants in the atrium needed to have the dead leaves picked out of them, the plants in the pool bar needed some tlc

great facilities, delicious food, beautiful pool, tennis court and gardens with secluded areas to relax

peace and quiet, the beautiful swimming pool, jacuzzi and surrounding gardens together with the comfortable rooms and friendly,

maintenance scheduling: some maintenance work disrupted the tranquil pool area

lovely pool and facilities

room was appointed beautifully and the location , staff and pool were great

pool was lovely, clean and very aesthetic

restaurant / breakfast reception staff swimming pool / jazcuzzy / gardens

hotel for a short stay, great breakfast

the beach was quite far away, but there was excellent pool on the hotel

theres also a snack bar that serves bbq, pasta, salad, etc if you want to eat lunch there or theres some great food

make sure you try the paella and sangria in the snack bar next to the pool - delicious

make sure you try the paella and sangria in the snack bar next to the pool - delicious

breakfast and dinner were fantastic

i didn't actually get to breakfast so cant leave a opinion

stayed in the royal level which was adults only and very discreet, pool was not busy plenty loungers the buffet restaurant was fantastic great staff service and made

to get pool towels from the reception area was a bit annoying - having to wait while other guests were

nice hotel overall, but two things made it stand out: the cakes at the buffet, and the crossfit gym

swimming pool

highlights were the royal level facilities, the staff, the breakfast in royal level, the crossfit gym, crossfit coaches and the location

ble machine) but nothing bad to report about the

hotel, nice swimming pool, great bar, with nice cocktails, they organised a nice party on saturday at the pool, large

only issue i had was the price of the products in the mini bar in the room but there is plenty of shops close by to get any bits you need

and very friendly staff including being given late check out by kevin

the hotel facilities are very good including a nice gym

loved staying at this hotel, great location , great selection of beautiful food at breakfast and dinner and my room was perfect, see you again march

bar exspencive. room was outdated.poor wifi.

the wifi connection in the hotel is good but in the room is very weak.

at the bar and food hall

the breakfast was outstanding, so much to choose from and everything was really fresh

staff. location. cleanliness. breakfast all excellent

air conditioning could be stronger more towels available at the pool.

and> adults only

clean, comfortable and relaxing environment with a nice bar area.

breakfast choices great- full cooked, omelette bar, continental, cereals, juice, fruit everything

choice of two pools one aimed more at families has splash park and slide fantastic for kids the other also has small kids pool and main entertainment

great breakfast clean rooms nice staff

nice pool (not too deep)

we loved the bungalow - comfy beds, spacious kitchen/living room, access onto grounds which are spacious and green

food was lovely good range and quality, you could eat all day - although sausages at breakfast were bad quality

service in pool bar was great, you could have cocktails or bartender will make you one

with my family (room for myself) but lots of entertainment for kids, it was carnival during my stay so they had music, dancers and so much to see and do

gym wasn’t very well equipped

gym is only token

the lady behind the bar at reception level was very offhand

i would appreciate it if the restaurant and spa staff spoke better english.

excelente breakfast location fantastic for walking

all was great. indoor pool could be heated as a nice experience.

bed in the room was massive and very comfortable, the reserved private bed by pool for our suite was amazing as well

left our kids at home and must say we loved the adults only hotel setup

there is more than enough parking space

the pool is well maintained, and overall, you can tell it's a family-run business, which gives it a

the breakfast was adequate but it could have been better.

the breakfast was generous and the staff was super friendly and helpful

hotel is in quiet area that offers plenty of parking space

staff, early check in on request

guests have to be told to use adults only area if they feel stressed by the presence of kids

the gate was open, so anyone could get in)… that side more calm, although you can still hear kids screaming and music - but it was manageable

heated pool adult section spaced out nice rooms

as for the food, it was incredible, we had breakfast every day and you really have an incredible choice of everything you can think of

the room is beautiful, fully equipped with a comfortable large bed, microwave, kitchen and a/c

2 level apartments with spacious kitchen and two bathrooms, also the facilities are great pool bar, sauna and jacuzzi

friendly staff, strong wifi and pool area and hot tub were clean and well maintained, other guests were also lovely, it

from everyone, but a special shout to raul on reception, and to eduardo, ayoze and valerio at the bar who make the place what is and are such fun

the buffet breakfast is also superb

breakfast was good and functional

there is also some space to meet next to the pool, where you can play board games or just have drinks

unfortunately the pool was out of action for two days but the team worked hard to fix this.

atmosphere, amazing location, very kindly and nicely pepared breakfast, beautiful breakfast and hang-out room, free coffee

around, beautiful location, good start for hiking, cool games (table tennis, board games, pool, etc

big common kitchen 2 floors down

the kitchen/diner was downstairs with free use of the facilities and a good store of breakfast items

great value for money! smart tv access to kitchen and training facilities

i didn't cook in room as preferred the communal kitchen for it's pleasant space

you need, very big room with kitchen, flat screen, netflix, great roof terrace, great host,

welcoming of the hotel staff was excellent, the spa was very nice and clean, there was a great breakfast selection

wonderful pool

breakfast was great

not big but very comfortable and well equipped spa centre. very kind team at front desk.

- nice rooms (with fresh fruits every day and plenty of water included), a well-equipped gym and two enjoyable pools, comfortable sun-beds etc

animation for kids was moderate. a la carte less good then buffet

made it impossible for us with 2 kids below 8 to use the spa facilities

everything good except spa partially closed

times, for short stays on my own in the winter & long holiday with the family in the summer, the kids club here is terrific

the pools are amazing, also the pool area, nice relaxed vibe, excelent breakfast

hard to fault this hotel but if i could improve anything it would be the coffee machines at breakfast and the quality of the bacon at breakfast

the pool

no spa or any sauna/ steam room available

the animation team was very nice with kids, our son loved the programs

the architecture is amazing, but the pools are the real star especially at night with the underwater lights, it looks magical

the spa was an added bonus, with complimentary access to steam room and jacuzzi for whole family to

the spa could have been a bit more luxurious and friendly.

used the gym everyday which was not busy, had a room with a private pool - perfect

kids club was good enough for kids 4 years and older

arrival would be helpful such as advice about the hotel app or ordering drink/food whilst at the pool

breakfast

breakfast buffet is a bit manic and takes away from the 5* experience.

highlight is the breakfast - probably the most extensive and high quality breakfast bar i have ever seen

the pool bar could of done with more staff as it got really busy.

the spa

not many options for breakfast but location and facilities were perfect

hotel bar closing at 10pm which is very early

the gym/ facilities and options of pools

breakfast, fantastic choice

the pool was lovely and was the terrace to sit out on

breakfast was excellent, the location is good very close to shopping beaches restaurants, overall

location, great facilities, friendly staff, delicious breakfast and dinner, infinity pool, baby-friendly, warm

wahid at the pool remembered our favourite poolside cocktails and was always smiling and joking

odd opening hours for food at the blu bar - one of the pool bars, 12-1 and then 3

great breakfast, great location, friendly staff

the staff everywhere were excellent the staff at breakfast in the italian restaurant could not do enough for you, they were so friendly

the large infinity pool was another highlight i really enjoyed

however we got moved as our room was very noisy at night , so you accommodated us and moved to a pool room to the side with lovely all day sunshine it’s was brilliant

excellent facilities including pool and gym and for food was

buffet was terrible but the hotel and unique option for breakfast was really great

we stay every year in there sister hotel up the road so many things didn t work in the room room service kept getting our orders wrong my mother fell on water that wasn t cleaned up from

poor wifi service

construction work going on during our stay, no room service after 1am crazy for a 5 star hotel

really excellent breakfast.

breakfast excellent ovo restaurant excellent pools great room great

-snacks between bf/lunch and lunch/dinner would need more variety -snacks at the evening bar only include peanuts -pools close to early (6:30pm), when the sunset is ca

we even had santa visit as we were staying during christmas with the kids getting some great presents

no late check out possible

place to be with kids the staff is always friendly and helpful a lot of activities during day for both kids and

th some exceptions on reception) - amazing structure - great for families - great location - early check in and late check out - comfortable bed - clean rooms and structure - amazing view -

designed with different areas appealing to different people gym opening times and facilities excellent shows on the whole were pretty good but attendance was

there was an amazing choice alf foods at breakfast and dinner.

golf course near if you like golf

even in rooms without official ocean view, you can watch sunset from balcony, infinity pool, nice spa indoor, great food, nice architecture of hotel, very close to the

sergio in the spa was very professional and patient when teaching

the staff was incredibly friendly, and the food was superb for both breakfast and dinner

location overlooking a beautiful golf course, surrounding mountains and ocean, multiple infinity pools, top equipped gym

room service quality

staff, amazing sunset pool

weird tapas/asian fusion that doesn t quite land; italian not commensurate standard with hotel room service - trays left outside room aren t collected, which would explain the comments in

from the first seconds and that is why we decided to arrange our dinner from the upstairs honesty bar and just enjoyed our room - thanks especially for that opportunity

breakfast is well organised and comprehensive and dinner is from a very good menu and is well

amazing room with comfy terrace to relax. stunning views delicious breakfast.

the terrace and honesty bar was a nice touch

breakfast had all we needed and everything was super tasty

location, modern luxurious interior, quiet & tranquil rooftop pool with bar and seating area

folks who like an early night there was some noise from the rooftop bar but it didn't go on after 12

lovely rooftop terrace with a view and and small pool

the staff were incredibly kind - they opened the rooftop bar just for us on a quiet evening (with a drink on the house

and guy on the desk was super helpful friendly and room was stunning and loved the small room top pool and views across las palmas

central location, helpful friendly staff, rooftop bar with wonderful views, breakfast was really nice, cozy; we will come

the rooftop bar is phenomenal with the most incredible view of the cathedral

the roof top bar is a huge added bonus

roof top bar was a great place for a night cap, thanks alberto

the bar on the roof had amazing views

the honesty bar was such a great idea

great breakfast options

beautiful hotel room excellent staff super friendly breakfast outstanding great location honesty bar on roof with small pool plenty of seating areas to chill

breakfast could have had more options and it's also limited.

the breakfast could have a couple more vegan options at breakfast

the wifi connection was really bad perhaps because of the thick walls.

problems with wifi

strong wifi signal, coffee in the room

wifi was a bit slow. there is no parking facility

+ location: central, yet quiet + spatious rooms + breakfast + wifi

pool and rooftop bar were lovely, the drinks were great

pool and rooftop bar were lovely, the drinks were great

friendly, clean, comfortable and great location and facilities. brilliant breakfast and gym.

great roof mini-pool to relax, excellent location to explore las palmas, helpful and overall nice staff

the rooftop bar provides a relaxing atmosphere where you can enjoy a hookah (really good) and drinks

very clean and tidy and service was very good especially the staff in the bar joined to the hotel

there's also a sizeable gym with reasonable equipment, which we used every morning

most of the machines of the gym were outdated

hotel has a lovely coffee shop which closes around 9, would be lovely to have a little bar on site that where you could get a drink later into the evening

snack bar good value

cleanliness of room. wasn't cleaned...used tea coffee cups weren't replaced. poor wifi

loved the spacious reception and the roof swimming pool. also location is great

due to covid restrictions the bar wasn't always open, the pool and gym were closed.

wouldn t bother with half board basis as you get given a very small choice, no room service with this option

room service food was great

lastly the breakfast is wonderful as our waiting staff

hotel was very comfortable, clean good wifi and pleasant grounds

such a great hotel the pool the roof top pool what a view of the sea and port

no bar inside the restaurant

staff were disinterested, took a long time getting a drink, you had to continually go to the bar and get towels etc, staff at the main pool downstairs were way

kitchen exactly with everything you need to do, a little improve snack or dinner, that was exactly

careful cleaning including kitchen utensils

bed was super comfortable, the cleaning staff is very nice, the kitchen came to good use

our room 1b was directly opposite the pool, but some shadow in the morning

the kitchen was well-equipped and there were plenty of towels for the pool and the bath