the location, the swimming pool, the jacuzzi, the staff, the food.

delicious dining: the restaurant impressed with a variety of breakfast options and delicious evening meals

breakfast was fresh and plentiful, staff were amazing. peaceful location, felt very welcome

breakfast was equally enjoyable

breakfast and dinners were lovely

relaxing and chilled out atmosphere and nice pool and breakfast and bar area, the best part was the staff ie ayote, valero and edwardo were very

lovely resort with very friendly staff. raul is brilliant. lovely breakfast.

nothing really, apart from the wifi was a bit slow.

the pool was warm, good jacuzzi and good sauna

pool area and the bar and restaurant

room was clean, spaceous, with nice bathroom and comfortable bed, wifi worked well

didn't play golf, but next time definitely will

facilities was also disappointing -i know it was off-season but some entertainment for the kids wouldve been nice - even just a couple of clubs/activities during the day or evening for them

plenty of space despite being a large hotel

gym has a view, pool for adults is instagrammable and sunsets/sunrises are so great

breakfast was great and the adult only pool is relax and not crowded

tasty breakfast served outside near the pool

stayed in the royal level which was adults only and very discreet, pool was not busy plenty loungers the buffet restaurant was fantastic great staff service and made

tasty breakfast served outside near the pool

the gym could also do with an uplift as equipment was old

kids play area really good with

loved staying at this hotel, great location , great selection of beautiful food at breakfast and dinner and my room was perfect, see you again march

in terms of facilities, the hotel has two swimming pools, one of which has a calmer atmosphere and a well-kept natural environment around

all inclusive breakfast all fresh and lots to choose from as was lunch,and dinner,always a table available each

kids club was fantastic , can’t fault the animation team , they were superb

laundry facilities on site

i was worried that as a couple with no kids it wouldn't have been very suited to us, but it was perfect

choice of two pools one aimed more at families has splash park and slide fantastic for kids the other also has small kids pool and main entertainment

perfect balence between the activities for adults and children as well as the two different pool areas

two large pool areas - one very good for younger kids with lots of shallow water areas

luis and javier at the pool bar super welcoming and friendly too

building and its decoration/design needs serious update and revamp a lousy wifi is not acceptable in europe in

to thank all the staff and specifically carmen, at the front desk, which kindly let us have a late check out

the staff

good location clean comfy bed good gym staff friendly

clean place with nice outdoor pool. shout out out to the big chess pieces next to the pool.

pool / jacuzzi area

restaurant / breakfast reception staff swimming pool / jazcuzzy / gardens

pool was lovely, clean and very aesthetic

restaurant / breakfast reception staff swimming pool / jazcuzzy / gardens

breakfast were amazing, very various dishes, always very fresh and constantly replenished, lot of

very good location. good rooms. perfect personal. big swim pool. no minuses :)

air conditioning could be stronger more towels available at the pool.

room lovely clean good size (deluxe double facing pool and overlooking entertainment - only until 10

got room 319 very noisy due to outside machines hotel next to us but we got a late check out

the cocktails were all included in the all inclusive and were as good as if you bought them at a bar, a 24 hour bar to take advantage of also which was excellent

great enterainment for both kids and adults, food was fresh, loads of options for everyone

i also like their programs at night and the 12nn exercise on swimming pool

clean with a good variety of food options for the kids during their studies, as they could eat whenever they wanted whilst revising for exams

the size of the gym (smalñ) and the pool isn't heated making it chill on winter days

i didn't actually get to breakfast so cant leave a opinion

the manager of the breakfast she is so friendly

breakfast and dinner were fantastic

was great and value for money, restaurant offered many choices and quality was high pool bar food was lovely too and some good choices on nculding bbq on certain

swimming pool and gym were also excellent facilities to avail of

in room don't lock from inside as a fire precaution,i feel the door handles should be higher so kids & toddlers can't open it

good gym-house, pool area, special kids pool area, basketball/voleyball, football area

the pool bar was great always playing cards with my family and having nice drinks thanks to the barman

only for 5 mins as the maintenance guys came very quick too but lucky we had cocktails from the bar with us plus a screen to watch tv so not a problem either as it was quickly

self service bar, the cava and cocktails on the all inclusive and the food at the pool bar and the restaurant

bar closed early should be a seperate pool for kids too many people smoking around the pool area

the pool bar offers a lot of tables where you can sit during the day and in the evening to watch the shows

the kids absolutely loved it

pool can be heated a bit more during winter

the staff dressed up the entire week and they had santa at the pool for the kids

many kids at hotel

golf course near if you like golf

staff was excellent, the facilities (2 pools, spa, gym), the view from the room was amazing, so

fasciitis, beautiful pools, high quality breakfast, superb service and extra touches that made our stay absolutely outstanding

our kids loved the heated pool

heated pool adult section spaced out nice rooms

safe for families with kids and hotel is not located at the centre of crowds of tourists

the pool was lovely and the gym had some decent equipment

the gate was open, so anyone could get in)… that side more calm, although you can still hear kids screaming and music - but it was manageable

beautiful pool area just steps away from the rooms

the warm pool was not that warm. should warm the kids pool more than the adults ud83dude05

was very poor , afternoon option of sandwiches at the bar was like eating the day befores kids party sandwiches

the life guards should pay more attention in whats going on in the swimming pool then helping people move umbrellas about

* the swimming pools were quite cold, including the kids’ pool

we only stayed 4 nights bed and breakfast. buffet style. plenty to choose from though.

swimming pools buffet in the restaurant had a great choice of food staff very helpful food in the bar was excellent and great intertainment lovely and quiet in the apartment at night

poor kids club not enough on in the evening

thank you rita, the young lady who is organising activities on site: paddle,yoga,golf and kids activities

breakfast, two swiming pools, minigolf, small terace in front of the appartment in ground

the pool was lovely and was the terrace to sit out on

coffee in main restaurant - really poor - maybe to make you buy nespresso for 1,70 during breakfast staff is not reacting for reservation of sun beds - some turists are do it before

the hotel has 3 swimming pools (1 big pool the main one, 1 smaller and 1 kids paddle pool) the hotel rooms are modern and

all inclusive . food was good. drinks from bar also good.

the cold water in the pool.

pool area is near the highway road

location - above the beach, with views over the sea and the famous dunes - close to loads of bars and restaurants

oh and hotel has three swimming pools with facilitated water exercises in the main pool everyday

-gym not great

to order/omelette station would be a nice addition to the breakfast

very clean and stylish in parts, lovely staff, good breakfast selection, useful and helpful late check out options, the hotel pub type bar on the side of the hotel is open to the public and

your skin is sensitive you are bound to have red marks all over your face after the night; - paid wifi in the room; the

6 pools and so many activities to do like tennis, golf and there s a pool table too

large room excellent breakfast pool areas general ambience parking

prices for food and drink were very reasonable we did not like the fact that we were charged for wifi

parking was free and underground helping the car stay cool

rooms overlooking garden are the best (very quiet compared to the one overlooking the pool)

missing plates quite often but i guess breakfast staff was swamped at rush time music at night (animation) was way too loud and until too

adults, food was very nice everyday all day, rooms were comfortable, clean and big, main swimming pool was big and clean, also there is a pool for kids with slides and more

tour guide who will give us a full tour of the hotel as i don’t find out about the kids splash pool until last day and my just 2years old love to swim

hotel, very good location, staff friendly, clean room, a lot animations for adults and kids

breakfast was very good

liked everything, the room, the pool, the beach, the bars, the food, the entertainment, the parking space for our rental car, the

poor gym cold water in heated pools bad comunication with restaurant bookings, were not allowed in

gym and massage facilities could have been better - which masseuse takes the weekend off

on reception) - amazing structure - great for families - great location - early check in and late check out - comfortable bed - clean rooms and structure - amazing view - many daily

pool snack bar had very little choice, breakfast was very good but stayed the same each day

resort hotel has everything for lone travellers to families with young kids

gym, limited space and equipment to facilitate the numbers that the hotel caters for

there is a walkway all the way around the grounds and over the pools, over water between many seating and relaxing areas

breakfast was delicious, and while we chose to eat out at the many great restaurants nearby instead

great hotel for family with kids. great space. clean and very kind staff.

the staff, pool, food

was on offer the only thing i would say that some people seemed to try to reserve sun beds by the pool and towels were left alone on loungers but no one seemed to police this element as it was

i would have probably liked some ambiant music by the pool area.

spa facilities could have been better. half board did not include non alcoholic drinks.

bonus points for getting to enjoy the pool and showers after checking out – that was the icing on the cake

the spa was too small

spa / gym area quite small

adults only so quiet and luxurious

one thing i did not like was how shallow the swimming pool was - unnecessarily so as it is an adults only hotel

music around the pool would be most welcome

breakfast was truly wonderful with an amazing selection of fresh fruits, yoghurts, juices as well

around the pool at the hotel end could be better - the pool bar staff should walk around the perimeter

breakfast was exceptional, impressive selection of cheeses

comfort, service, pool, food, peace, being able to eat all meals outside with wonderful view of the mountains

we did ask but coffee was only available from room service

room service was very limited and took 1 hour 20 mins to arrive on first night

the spa

everything, location, room, facilities , pool, pool bar, breakfast was amazing

room service poor: one day they did not show up

the resort is very well presented, lots of space filled with palm trees, lights and swimming pools

clean and unique experience worthwhile with vip lounge and breakfast

excellent facilities including pool and gym and for food was

excellent facilities including pool and gym and for food was

breakfast has improved with good coffee and better ingredients for breakfast.

made it impossible for us with 2 kids below 8 to use the spa facilities

the pools are amazing, also the pool area, nice relaxed vibe, excelent breakfast

the kids club is very interesting, my daughter had a great time there

from the cold,relax ,eat well,sleep,swim in there many heated pools and pamper yourself in the spa & feel strong again in the gym

the pools are amazing, also the pool area, nice relaxed vibe, excelent breakfast

convenience to pool. food & staff

it would be good to have dumbbells in the gym.

there is no room service after 5pm

i was also disappointed that the hotel did not offer room service which i thought would be assured for this class of hotel

the breakfast and dinner buffet was amazing and the location near the ocean and near shopping areas was

during the day water aerobics, a few shops and bars around

had read that the hotel was geared towards relaxation with it being an adults only establishment

clean, quiet and a great beach.excellent breakfast

the whole staff was caring about it in the hotel but also by the pool

chilling music during dinner; great choice of food (and quality) and local drinks; poolbar open till late, you can chill on the sofa next to enlightened pools; lovely quiet area around;

swimming pool and water activity s were one of the best

bar area poorly staffed with long queue for drinks

wifi around the pool area not very good

the wifi was shocking, temperamental at the best of times

variety at breakfast, lunch and dinner

the spa was well equipped with everything you would expect in a hotel, and there was also a café

loved the beach club and the sushi bar for lunch

kids club closed , apparently only open during half terms

the gym is usefull, well equipped, the kidsroom is nothing special, the tabletennis is good

gym could stay open till later than 7pm

good breakfast served at the hotel and the pool area was nice

the spacious layout included kitchen facilities and a big bed, making it an ideal choice for a relaxing stay

only a hob and a microwave in the kitchen, needs an oven to improve it

the pool also had a great lead

small drying area for laundry/towels

this property is also exceeded our expectations, the location, the spacious rooms and the dinner /breakfast area were all live up to the five stars rating

ggy chips, watery bolognese,

wifi was dreadful in the room, however, we were on the 10th floor and wifi seemed to work much

the gym was great and well equipped and the spa was very nice

the staff are amazingly friendly, the pool, gardens and kids club are fantastic.

i also loved the spa which is in the hotel but semi open with views of the sea and sun beds,with a heated pool

nice area with a little beach with a bar and good restaurants

nice hotel good food swimmimg pool heated

haven't been to a tui family life hotel, so it was a surprise for us that the kids (5&3) had so much entertainment

we paid for breakfast only and managed to try all the local restaurants in a small square very close to the

clean and adults only

stayed bed and breakfast which is ideal as there are so many restaurants to try close to the hotel

breakfast was lovely in the mornings

really liked adults only

great gym

sofa-bed mattress is usable to sleep on for not heavy kids (soft foam mattress)

the kids single beds were comfortable with duvets

bit strange a lot of irish but pool bar did not sell magners irish cider a big

liked the toasties at the snack bar and found all the staff at the reception, bar and shop friendly

fsns great but the location was perfect pools good the apt had front terrace was great for the kids and very

charging my friends 12 euro for breakfast was too much

staff, rooms, roof terrace, fresh cooked &table served breakfast, location

breakfast was a feast each morning

the pool wasn’t that big

the views from the balcony were amazing cleaned really well, reception staff were very helpful pool area was spotless

that day and it is a bad reflection on what was otherwise a great stay oh let's not forget the gym

the tv didn't work, most gym equipment is not working

, my son has grown up going here and he adores the football/basketball court ud83dudcaf happy kids make happy parents

the hotel is clean with a lovely pool and loungers for relaxing by the pool too

we don't have kids but we seen how amazing she was with them, her people skills we wonderful and she made

the gym is above average for a hotel gym, some technogym machines (leg extension,curl,cable machine

choice between cold and hot breakfast and buffet open for 2

the snack bar was usually pizza, burgers, chips, nuggets, pastries and desserts

team worked hard and made a lot of effort for the kids/adults but often with mixed results and not many people getting involved

rooms spacious, modern and comfy with large balconies and basic self catering equip

hotel has thought about the safety of guests by putting artificial grass around the pool to make sure no one slips and hurts themselves

self service bar! beauty treatments. shop on site. pool area. views.

excited about the trip and then felt let down when there was no tennis court as advertised, the pool was cold, there was one slide in an old tired playground

was excellent staff where very friendly pool very clean food very good taxi very cheap to the port or europa centre overall we will stay

all staff were friendly, food and dring was of a good standard and lots of choice, swimming pool was lovely and clean

room, stairs every where , if you have a pram or walking difficulties you will have a problem, kids club cost 5

to find hotel in first attempt very very limited parking sofa bed is just a sofa not bed for kids

and the hot water for the shower is limited to a tank for the apartment so is not endless plus parking spaces are limited

loads of activities for kids and families, 2 pools which were big and clean

the only disappointment as explained below was the late check out

one of the team (martin) was santa and they gave presents for the kids

of food, our daughter was delighted food was available for almost the whole day activities for kids and adults, our daughter was always busy daily stage performances after dinner, mj show, in

with a wide variety of choices, beautiful views, nice entertainment team, good for adults and kids

to dance which we thought was a little pointless as most of them had played together in the pool all day

pool water could be a little warmer and instead of the thai restaurant i would like to see more

*varied buffets for breakfast, lunch and dinner + tasty snacks and cocktails at the pool

they don’t really cater for guests on bed and breakfast

not too busy quiet pool

do with more variety of food especially for dinner in the week we had breakfast and lunch every day but dinner only

breakfast and dinner are buffet, diverse, and good

restaurant and spa) was super nice and adorable, breakfast very good, there are 2 pools (one with kids and salty water and another one calm with no kids) and spa is great

activity staff in particular worked very hard and kids club staff too

gym with a few machines, but enough

wifi could have been better

facilities, comfortable rooms , early check in and late check out

adults only pool

we had massages at the spa which were really good and reasonably priced

breakfast & pool

adults only pool (large) with really comfy cushions as well as separate pools for families with kids

spanish themed hotel, generous buffet, nice pools, gym and tennis on offer.

no lounge bar area to sit at on an evening after our evening meal as area still used for outside diners

lack of a bar area with seating would have been lovely

location of room fab pool and sea view amazing

incredible place, direct access to the sea, great swimming pool, good breakfast, nice and friendly staff, funny beach club and the town is incredibly cozy

i would have liked to have more shade near the pool.

bar would be a bonus and if it opened abit earlier than 12

was clean and spacious, bathroom had good shower, rooftop loungers were a special touch with a pool

hotel shuttle bus collected us at the airport which we appreciated ,we will be booking again in the

facilities great pool gym sauna

free airport shuttle

mfortable living room, sun terrace, nice garden area, well equipped kitchen and bathroom)

at nights it can be cold, but there are enough blankets to be warm very well stocked kitchen or apartment in general lovely

parking was a five minute walk away as the house is accessed by a path only so don't bring too much

for a comfortable stay

free wifi was available at the property but did not always work

nice and clean, well equipped kitchen, fresh coffee cake and fruit provided for breakfast, comfy bed and a nice friendly owner

the kitchen is kept very clean and has all you need for cooking

everybody kinda goes their (windsurfing) way (: kitchen and badrooms are al working and fine

reccomend restaurant and their vines and paella), great warm coffee in the morning, in the kitchen everything what you need

shared kitchen, also very clean with breakfast included consisting on cereal, biscuits, cake, fruits,

had a kitchen and living room

very recommendable if you need your own pad with kitchen, microwave and all

all doors like i was recommended, i felt like i was imprisoned and it started smelling from the kitchen ventilation

kitchen generally underequipped

lift, free (fast) wifi, big-screen tv, well-appointed kitchen

your way to the hotel was difficult and stressful and parking was a little tricky

ended up a few

wifi signal not so good in rooms, better to go downstairs into dining

parking was incredibly difficult to find, would have been good to have a parking lot to navigate to

parking is a pain - trying to find something close to the hotel was challenging

the spacious shared kitchen, balcony and terasse are comfy as well

apartment with kitchen and dinning area

it had a kitchen, but wasn't very well-equipped, so don't plan on cooking a lot, or even having coffee in

the kitchen in the house is a great feature that allowed us to cook our dinner and

kitchen facilities useful.

unfortunately the pool was out of action for two days but the team worked hard to fix this.

atmosphere, amazing location, very kindly and nicely pepared breakfast, beautiful breakfast and hang-out room, free coffee

around, beautiful location, good start for hiking, cool games (table tennis, board games, pool, etc

pool had broken the 1st few days but they soon resolved the issue, there is an alternative public

there is also some space to meet next to the pool, where you can play board games or just have drinks

small kitchen very efectively organised with salt, sugar and coffee

liked the continental breakfast downstairs

swimming pool was my favourite place

the breakfast was delicious every morning, and the location is absolutely top-tier

on one side, the breathtaking caldera; on the other, sweeping vistas of the golf course and the island’s central mountains

were a little dated, also not too sure if it was mentioned in the hotel description but as its a golf club and you eat in the club house the golf dress rules had to be followed, unless of course

wish we had more time to enjoy the outdoor space and gym

the pool is very small and not really usable.

place is made with soul, my favorite is the on-site gym and the meditation area near the buddha sculpture, there is also a pool on the property, but we

the breakfast and the pool were very pleasant

nice hoste and a nice swillingpool