lift, free (fast) wifi, big-screen tv, well-appointed kitchen

kitchen generally underequipped

very recommendable if you need your own pad with kitchen, microwave and all

had a kitchen and living room

all doors like i was recommended, i felt like i was imprisoned and it started smelling from the kitchen ventilation

the front bar was lovely very welcoming the rooms were spotless

very close to gran canaria airport and the free shuttle bus to airport

hotel shuttle bus collected us at the airport which we appreciated ,we will be booking again in the

free airport shuttle

the pool

shared kitchen, also very clean with breakfast included consisting on cereal, biscuits, cake, fruits,

everybody kinda goes their (windsurfing) way (: kitchen and badrooms are al working and fine

it's a cute little place with comfortable beds, nice bathrooms, and a well-organized kitchen that has everything you need

reccomend restaurant and their vines and paella), great warm coffee in the morning, in the kitchen everything what you need

the kitchen is kept very clean and has all you need for cooking

your way to the hotel was difficult and stressful and parking was a little tricky

parking was incredibly difficult to find, would have been good to have a parking lot to navigate to

wifi not great

ended up a few

parking is a pain - trying to find something close to the hotel was challenging

it had a kitchen, but wasn't very well-equipped, so don't plan on cooking a lot, or even having coffee in

apartment with kitchen and dinning area

the spacious shared kitchen, balcony and terasse are comfy as well

location, terrace on the both floors, kitchen

kitchen facilities useful.

parking is on the road nearby and the house is accessed via a very steep path

wifi connection was sometimes unreliable

for a comfortable stay

no lights in the kitchen and hallway, we couldn't find soap

there is no mobile signal in the area but the house has wifi connection

ening shows, aqua fitness, etc)

music around the pool areas at times

many activities for kids

the hotel also has a spa facility for an extra cost, right next to the pools

pools, room with seaview - good breakfast - quick reception - gym and swimming pool - everything is like you expect

is great value for money - food and drinks available at all times - pools were amazing for the kids - lots of seating area around the pool and big grass area for those who dont want to get wet

our child loved the pool

complex was large with a great park area, pools, kids playgrounds and sport area

our kids aged 12 and 8 had a super holiday

our child loved the pool (a bit cold but ok - february), the playgrounds and the kids’ disco

had read that the hotel was geared towards relaxation with it being an adults only establishment

loved being able to walk straight from the hotel pool onto the beach

hotel in a quiet location but a few shops and bars nearby and nightly entertainment in the hotel

enjoyed the aqua gym class and stretching on the beach close to a few restaurants and

i loved the breakfast and the dinner with the different cuisine

free parking, breakfast, and hospitality was great!

a very nice breakfast inclusive on our stay ample parking there is a gym and small pool sun lounge area

snack and water in the room. breakfast included in the price. nice staff, big parking.

for us everything was just right, but if i had to make a comment the pool/jacuzzi was quite small but big enough for us, and certainly adequate to cool off, although a

breakfast is beyond praise - everything is fresh, tasty and with a smile

the hotel has 3 swimming pools (1 big pool the main one, 1 smaller and 1 kids paddle pool) the hotel rooms are modern and

gym was very limited with equipment

loved the facilities (gorgeous and large pool area, beautiful dining space, comfortable rooms)

all inclusive . food was good. drinks from bar also good.

gym was the worst i have ever seen there's was nothing in there

cavar for breakfast if you want it, and good

not possible to order breakfast before 7am. no vegan milk

if you get the package with breakfast and dinner, then you won`t even get free water at dinner, but at least you

little touches like slippers in the room and blankets in the outdoor bar etc

we both made use of the pool bar and the restaurant for snacks, evening meal and breakfast

pool can be heated a bit more during winter

next to them you have a snack bar to quickly eat something like pizza or a small burger

i was travelling with kids and grandparents

animation team at the pool were amazing

the hotel was amazing, room, breakfast and a staff was 5*

, possibly fried bread sometimes at breakfast, would have liked to have been informed about upgrading my

we had only breakfast and the food, choices, drinks, last but not least staff - exceptional

swimming pool

breakfast was good and the gym is small but has everything you’s need except maybe some yoga

jose in the pool bar very rude to a few customers

my room which had a fantastic position over looking the pool what let it down was noise from the bar at night, i don’t mean between the hours of 12am 01am i’m mean some nights 2am till 4:30am

staff were very attentive and great with the kids

staff should remove towels from sun loungers at the pool, very difficult to get a good spot unless you’re up at 7

pool for kids was not heated as it was written in hotel facilities description

the gym was designed for kids. the food was excellent activities for limited

a bar fridge would have been nice so that i could have a drink and a snack before settling in

the pool and the view is nice

the rooms are a bit dated and there is no access to a bar or food

nice swimming pool

lovely swimming pool, so green and cosy place. the personnel really helpful and kind.

gym lacked a bit of equipment

seemed to always return from day tours in the one hour no food was available between lunch, snack bar and dinner

the gym was very old and some equipment broken.

beautiful coast location, well set out and plenty of space around the pool area.

breakfast and dinner had enough choices, although egg to order was a bit of a hassle to get

the pool, jacuzzi and bar were all close by together which made it feel relaxing

room was appointed beautifully and the location , staff and pool were great

clean place with nice outdoor pool. shout out out to the big chess pieces next to the pool.

have been to sanom many times for pool days and this my second time staying

the service was excellent and the breakfast was varied and filling.

breakfast was lovely from 9 to 11 rooms were very clean and comfortable

had breakfast and dinner included with my reservation

the food was good, we especially liked the lunch at the snack bar and we could have any cocktail or drink from the menu

location and pool area

friendly staff, great location, nice pool and breakfast ;-). highly recommend

two treadmills of the 3 were not working and gym was busy.

the pool area is pretty good, quiet and relaxing

swimming pool

tasty breakfast served outside near the pool

the pool bar could have been open later my only criticism

the only thing would be for more weight plates in the gym as not many other than 10 20 5

to thank all the staff and specifically carmen, at the front desk, which kindly let us have a late check out

the bar staff were great too really friendly and made the atmosphere fun and relaxed

the ladies that did the room service were so friendly and got the room ready every day, very quick and very clean

niel, kevin, javier), location of hotel, super comfortable bed, excellent cleaning nice pool area and bar room well equipped and good size, great

drinks at the bar were very expensive.

close to everything, adults only is the way to go aswell if you have no kids, very clean, room cleaned every day if

pool area was a good size with plenty of sunbeds

breakfast choices great- full cooked, omelette bar, continental, cereals, juice, fruit everything

was amazing location cleanliness and staff the food breakfast was fantastic so many choices great

you see lots of hotel staf cleaning the hotel garden, pool, lobby in the morning witch i think is really good to see

crossfit gym was my main reason for booking and it didnt disappoint

good attitude to make our days there happy and fun with the activities offered: pool bike, aqua gym, stretching

at the bar and food hall

we had half board so we were for breakfast and dinner and we loved it

choice of two pools one aimed more at families has splash park and slide fantastic for kids the other also has small kids pool and main entertainment

laundry facilities on site

room and bar, kids pool warm with slides, beautiful bar with lovely staff

every moment of our holiday here supermarket on complex so handy pool area lovely and

room and bar, kids pool warm with slides, beautiful bar with lovely staff

an amazing infinity pool with jacuzzi, everything spotlessly clean

nothing more you could need for the breakfast with friendly sarah making sure you had everything you needed and even supplying extra

we particularly enjoyed the yoga, and the gym has panoramic sea views

breakfast with wide range of food and super eggs freshly cooked however wanted

beach and main streets, but it provided so many services: tracking tours, massages, cinema, yoga, gym, tennis, pinning and many others, so we did not have time for burning our backs under the sun

location is perfect - quiet, the oldest spanish golf club just by the corner

and fantastic views, very friendly staff, very clean room and bed linen, comfortable bed, superb breakfast

the breakfast at the golf club right next to the hotel was amazing with a great view of the

swimming pool was my favourite place

on one side, the breathtaking caldera; on the other, sweeping vistas of the golf course and the island’s central mountains

service in pool bar was great, you could have cocktails or bartender will make you one

with my family (room for myself) but lots of entertainment for kids, it was carnival during my stay so they had music, dancers and so much to see and do

gym wasn’t very well equipped

gym is only token

the lady behind the bar at reception level was very offhand

i would appreciate it if the restaurant and spa staff spoke better english.

excelente breakfast location fantastic for walking

all was great. indoor pool could be heated as a nice experience.

bed in the room was massive and very comfortable, the reserved private bed by pool for our suite was amazing as well

left our kids at home and must say we loved the adults only hotel setup

safe for families with kids and hotel is not located at the centre of crowds of tourists

guests have to be told to use adults only area if they feel stressed by the presence of kids

i knew it was surrounded by a golf course but thought there would be some way to get direct to the beach from the hotel

location is not pleasant - squeezed in the middle of multiple holiday properties, sport fields, golf club

location free parking and must say very clean resturant and bar available next to pool great breakfast

friendly staff, strong wifi and pool area and hot tub were clean and well maintained, other guests were also lovely, it

from everyone, but a special shout to raul on reception, and to eduardo, ayoze and valerio at the bar who make the place what is and are such fun

extremely nice staff, pool, terrace

short taxi ride to local amenities beautiful duplex apartments, boasting a living room area and kitchen, with outside porch

pool and sauna very good. i liked it. the room was separated from living area and kitchen.

great facilities and environment. kids club was excellent for our 7 year old.

times, for short stays on my own in the winter & long holiday with the family in the summer, the kids club here is terrific

food with live music in the evening, big territory with pools, palms, sauna and fitness centre

heated pool, pool areas, food choice and quality, staff, location, restaurant/wait staff (especially

quiet pool, excellent food, proximity to the beach.

very clean and nice hotel. staff is very friendly. breakfast selection is superb.

beautiful swimming pool, excellent food and most of all very friendly customer oriented attitude

fitness area is very small and not well equipped. lack of service at pool bar.

breakfast was great

pool management of beds.

most comfortable bed and pillows i ever experienced for a hotel every evening - our kids bed was bade

got back this morning, fantastic time kids absolutely loved it, hotel was clean, and like an

there is a walkway all the way around the grounds and over the pools, over water between many seating and relaxing areas

sadly hot water kettles are only in unique rooms so i couldn t make tea in the room and room service wouldn t deliver any either

the rooms are not that good isolatet, there were some kids in the morning which made some noise.

kids -

the hotel there were few kids to play with and nothing to do for kids except to stay in the pool

breakfast and dinner perfect

kids club is only open a few hours a day and is closed on the weekend

arrival would be helpful such as advice about the hotel app or ordering drink/food whilst at the pool

outside table tennis, putting and mini golf were very popular with guests

there many times and hope to return again great breakfast, nice clean rooms, a lot of pools, nice spa

the pools, the availability of 4 tennis courts + tennis coach, golf, closeness to the sea.

extra charge) is delightful with special areas such as the womb room perfect to relax in

the big swimming pools , the daily activities

in the room, ac is set to a minimum of 22c which didn't bother me but is worth noting, spa costs extra (around £45 a day), one of those places that tries to extract money from you

breakfast was superb and the location was fantastic

buffet was terrible but the hotel and unique option for breakfast was really great

superb location and excellent staff very nice pool

unique breakfast was a la carte( excellent) dinner experience not so

odd opening hours for food at the blu bar - one of the pool bars, 12-1 and then 3

wahid at the pool remembered our favourite poolside cocktails and was always smiling and joking

he was amazing as was the food, i looked forward to breakfast and dinner every day

just loved everything, the hotel, the staff, the food, the pool views, location, level and quality of service

breakfast was excellent, the location is good very close to shopping beaches restaurants, overall

swimming pools buffet in the restaurant had a great choice of food staff very helpful food in the bar was excellent and great intertainment lovely and quiet in the apartment at night

everything looks new. great pools and buffet for breakfast. area very

thank you rita, the young lady who is organising activities on site: paddle,yoga,golf and kids activities

ground floor apartment, with front terrace across the swimming pool, spacious,well utilize, very clean

poor kids club not enough on in the evening

room service no kettle in room i knew this so bought travel one

the pools which were mentioned to be heated were lukewarm at best

delicious food and great room service

5/6 swimming pools, few silent swimming pools, nice activity area where live music was going on during some

clean throughout, great public areas, separate quiet pool, good breakfast selection, fantastic room service, fine sea view

occasional bar staff being short tempered

the location is awesome and you can enjoy romantic sunsets at the bar next to the sea

on reception) - amazing structure - great for families - great location - early check in and late check out - comfortable bed - clean rooms and structure - amazing view - many daily

th some exceptions on reception) - amazing structure - great for families - great location - early check in and late check out - comfortable bed - clean rooms and structure - amazing view -

gym and massage facilities could have been better - which masseuse takes the weekend off

and the staff is incredibly friendly and professional, especially the ones dealing with the kids

pool was beautiful and close to a beach rooms were spacious

staff was excellent, the facilities (2 pools, spa, gym), the view from the room was amazing, so

lots of space, big bathroom with shower and bathtub, everything was clean and the breakfast buffet was rich, fresh and tasty

no poached eggs at breakfast.

hotel is in quiet area that offers plenty of parking space

there was a swimming pool outside which was great too

to very thick walls, the wifi coverage was spotty

wifi was good

breakfast is a good extra, especially considering there are no nearby options, so it's recommended

breakfast was good and functional

stop right nearby - cozy common room with free tea and coffee - nice area to sit outside by the pool and read - nice breakfast - super tasty dinner at the restaurant --> we would like to come

cozy common room with free tea and coffee - nice area to sit outside by the pool and read - nice breakfast - super tasty dinner at the restaurant --> we would like to come back and can recommend

good continental breakfast

i had dinner and breakfast included and both were great, with good vegetarian options

a beautiful golf course, surrounding mountains and ocean, multiple infinity pools, top equipped gym

from kids pool - they don’t have anything for kids entertainment

of space and privacy great food and loved the buffet themes great spa with extra comfy beds we went

if the spa is included in your booking

it lacked a small bar or cafeteria where you could get something sweet sometime

you need, very big room with kitchen, flat screen, netflix, great roof terrace, great host,

clean and tidy bedroom, well organized kitchen, kind and helpful host. everything was perfect.

no key to the actual room but a special kitchen area and lounge is 2 floors down

loved the welcome biscuits, being able to help ourselves to food in the kitchen, and the member of staff who diligently used google translate to explain things to us

good price clean room and bathroom everything what you need was in the kitchen pleasent and friendly

from the first seconds and that is why we decided to arrange our dinner from the upstairs honesty bar and just enjoyed our room - thanks especially for that opportunity

breakfast is well organised and comprehensive and dinner is from a very good menu and is well

amazing room with comfy terrace to relax. stunning views delicious breakfast.

the terrace and honesty bar was a nice touch

breakfast had all we needed and everything was super tasty

location, modern luxurious interior, quiet & tranquil rooftop pool with bar and seating area

folks who like an early night there was some noise from the rooftop bar but it didn't go on after 12

lovely rooftop terrace with a view and and small pool

the staff were incredibly kind - they opened the rooftop bar just for us on a quiet evening (with a drink on the house

and guy on the desk was super helpful friendly and room was stunning and loved the small room top pool and views across las palmas

central location, helpful friendly staff, rooftop bar with wonderful views, breakfast was really nice, cozy; we will come

the rooftop bar is phenomenal with the most incredible view of the cathedral

the roof top bar is a huge added bonus

roof top bar was a great place for a night cap, thanks alberto

the bar on the roof had amazing views

the honesty bar was such a great idea

great breakfast options

beautiful hotel room excellent staff super friendly breakfast outstanding great location honesty bar on roof with small pool plenty of seating areas to chill

breakfast could have had more options and it's also limited.

the breakfast could have a couple more vegan options at breakfast

the wifi connection was really bad perhaps because of the thick walls.

problems with wifi

strong wifi signal, coffee in the room

wifi was a bit slow. there is no parking facility

+ location: central, yet quiet + spatious rooms + breakfast + wifi

im only saying that our kids are fussy

i didn't really like apart from the food we ordered at the pool side

games room and gym underneath the pool

in front of the hotel - it was rocky, so we didn't use it, but spent most of the time at the pool

the spa shop inside the complex was super convenient and had everything we needed

the pool and rooftop bar were exceptional

great roof mini-pool to relax, excellent location to explore las palmas, helpful and overall nice staff

the rooftop bar provides a relaxing atmosphere where you can enjoy a hookah (really good) and drinks

and the roof top pool is more of a dip pool rather than anything you can swim in

large comfortable rooms with a handy steamer. the roof top pool is a gorgeous place to relax

gym & fitness centre very good

kids enjoyed pools, stuff is friendly and breakfasts were outstanding

wifi was dreadful in the room, however, we were on the 10th floor and wifi seemed to work much

the pool area was wonderful and had a lot of spaces tucked away under the palm trees and the gym had

think kids club could be a bit improved with regard to ventilation

good breakfast and we got two rooms with connected door, that was great with kids.

gym

located adjacent to beautiful park with great fun for kids

the bar on ground level closed at 2pm on a saturday - would loved to have sat there a little longer

there's also a sizeable gym with reasonable equipment, which we used every morning

room service lost our dinner order on the arrival evening and we had to start all over again after

very clean rooms and pool nice location and good buffet dishes

the pool and gym are in roof top and had nice view

poor wifi connection in the room

service with a smile everywhere. superb ! breakfast was fantastic pool superb we really enjoyed