room is large with a small kitchenette, sufficient for morning coffee and small breakie

kitchen is big and the owners were very nice

loved having the full kitchen

comfortable room with kitchen close to beach walk very clean with lovely9 touches with towels

did like a suite like with kitchen and utensils

got a executive suite with the jaguzzi and two bedrooms plus kitchen :) so grateful

the bar fridge in the room could have had a little freezer section.

great sized gym

i could be coming back more hope your gym facilities could soon be open.

not sure about sharing swimming pool with kids taking swim lessons... seemed awkward

no room service for food

pool was too busy

staff and room were great - pool awesome - some food choices needed work but overall good.

i also appreciated the restaurant choices and lots of free parking at the hotel

underground parking was nice , everthing was accessable , restaurant, casino, spa

shuttle from airport was slow but shuttle to airport was great

lot of things in the kitchen are broken; it needs a constant check and maintenance

kids love to stay here and have fun to use swimming pool and hot tub

there is very convenient for laundry

jacuzzi spa bath & breakfast

full kitchen fully equipped, king size bed and an extra sofa bed

was a cute little apartment type stay - little kitchen, living/dining room with a separate bedroom and beautiful bathroom with a decent sized bath

our room had so many amenities including a washer and dryer, full kitchen with utensils and glassware to use, a nespresso, dining area and living area

stayed in a room in the back of the complex, so it only had natural light coming into the lounge/kitchen area

very good supplies in the kitchen

the room was fantastic, very comfortable. we were surprised that it came with a full kitchen.

very surprised at the kitchen and supplies

the view, the room and the spa tub were amazing! my favorite hotel so far!

spa suite is amazing. view is 10/10

of the lights weren’t working so we had to settle in the kitchen area

went into the pool and got about 5 minutes of pool time before the instructor was back with new kids

amenities! we loved heading to the hot tub and pool to relax after long day of travel

no swimming pool as its in renovations

it was under renovations which made it feel less clean. pool and gym need a facelift

the dining room was clean and there was always someone to make sure the breakfast items were stocked

laundry

there was old laundry from a past tenant hanging in the bathroom

great location. laundry facilities were helpful. lovely garden out back.

location & staffs were great! airport shuttle is superb to use!

i didn't like the fact that i couldn't visit the pool area and gym. ud83eudd23

location i have stayed here before not having shuttle service added $60

and amazing bathroom, convenient parking, great location, friendly and professional staff, nice gym and pool, overall a wonderful stay

for shuttle to/from airport, despite ad for free shuttle

shuttle bus

chose this property because it advertised a laundry

breakfast unavailable for early morning flights

laundry facilities

walking and very close to everything you would need. shuttle service great

staff, excellent shuttle service and comfortable king size bed

toilet was too low and more for kids

shuttle driver wouldn’t go all the way to the hotel, he said it was too dangerous without the

the airport shuttle driver was very nice and professional

good hot breakfast. close to everything. underground parking.

the friendly staff, the cleanliness was impeccable, the amenities well thought out, the airport shuttle, the abundance of restaurants and great shopping nearby, the food at the hotel was also

gym well equipped

breakfast was fabulous - enough for leftovers at the airport

many ground floor rooms have patios and direct access to the courtyard pool and hot tub

pool is outdoor, there s carpet everywhere, it smelled like cigarettes on my floor, the

the resto bar was hip

restaurant closed and no room service but a next door pub was open

the room service is not professional at all

have booked a 2 bedroom suite and it's very convenient to have the small kitchen and laundry facilities as i travel with a family of 4

lots of eateries in the area but we enjoyed breakfast and dinner in the restaurant

to airport with free airport shuttle

- no shower gel which meant getting out of the shower when wet to get a bar of soap

airport shuttle

one bar staff at night who struggled and then was irritable when additional staff gave some support

loved the location of this hotel, free airport shuttle, location, comfy beds, friendly and helpful staff and amenities

it was trrribly dirty old stuffs and appliances it was motel but without kitchen !! funny

laundry facilities was a bonus pleasant staff kitchenette was a welcome addition/full size fridge

very nice kitchen. very clean.

is used on there site doesn’t not represent what the rooms look like extra charge on having the kitchens no fridge or microwave is part of the package of the room

owner is very rude. rats and mice dancing in room and kitchen. bed bugs and dust mites all over.

comfy beds nice pool and hot tub all day coffee available the kids loved the waffle machine at breakfast great location, easy drive to the

the pool and jacuzzi the gym room

the jacuzzi, the pool and gym room!

many restaurants nearby. very small pool is enough for kids and the hot tub is nice.

excellent pool and gym

beds, gym, location, coffee downstairs, ice, fridge

free shuttle bus from and to yvr airport. early check in plenty of restaurants nearby

close to airport and free shuttle and surround by nice restaurants

very clean, comfortable , direct shuttle to airport, quite neighborhood

big bathroom, great restaurant, in airport convenience, on site spa/gym

laundry breakfast staff shuttle

laundry facilities very useful when travelling

cleanliness, convenient location, late check out time.

sad the pool was closed. my kids were hoping to swim

the attached restaurant was very convenient (i had both room service and ate in the restaurant), very good food and lovely staff (+)the restaurant attached to the hotel had really great food and also did room service! (-) was told there was no room service for breakfast but there was for dinner (+)spacious room, room service (+) the room service that comes from fogg n' suds was fast and delicious (+) room service provided good food at reasonable (+)the convenience of the restaurant, room service, location (-)room service would be nice

great location and great shuttle service

early check in no problem ud83dude0a

for a family with 2 young kids this was great

kitchenette was a nice touch

no information in room describing motel features such as hot tub, laundry, tv channels and available vicinity restaurants

hotel water slides (not a water park), this was the most fun and thrilling we ve experienced

everything specially the pool my kids love them.

excellent bar and restaurant

i liked that the chop was available for dine in or room service

location, access to a couple good restaurants at or in walking distance & access to a great gym next door

the gym is really well equipped and the pool is decent

bathroom was not clean, smelt like sour laundry, and had black mold in bath tub

shuttle to airport and 2 minutes walking distance to aberdeen station if sky train

nice room comfy bed. free late check out

room service menu was very small, and the pool was being renovated which would have been nice to

they advertised a gym litteraly its a closet with a tread mill and a stepping machine

the kids enjoyed the indoor pool very much

and they gave us a smoking room even we travel with kids

waited hr for man get off treadmill at gym,need

if i wasn’t so tired with my two kids we would have left but at 10pm we had to stay

the pool and the gym were small but with the patio and jacuzzi they made a pleasant place to relax

they provided me with an upgrade to a loft and late check out

front desk didn t offer a late check out

also has a small gym and pool but we didn t use either due to lack of time

kitchen

not take advantage of breakfast as it did not start until 6:30 hard for early flights to take advantage of

complimentary shuttle quits at 9 so we missed it

allowed early check in and kept us advised about traffic issues for airport shuttle

good location with free breakfast. staff are all very nice. room is clean and comfy.

restaurant close by, lots of clean towels, laundry facilities onsite, airport shuttle

that it was convenient and that it included breakfast. i also liked the gym.

(the hotel manager) went out of his way to arrange a shuttle ride for us to the river rock casino even though their shuttle only went to the airport

staff was nice and tried to accommodate for early check in

hotel shuttle a great perk getting to airport

modern and clean good parking laundry and gym were good very good breakfast

have to be part of the rewards system to get onto the wifi

the room service was great, very good food

wifi was sufficient for work zoom calls

kids like the pool

big comfortable room, free wifi

the breakfast and the shuttle

clean and excellent breakfast

shuttle was excellent

free airport shuttle that ran on time

location from the airport, the taxi that you paid for after hours as i arrived after 11pm, the breakfast was delightful and homey with a good selection and the proximity to the sky train for the

loved the 24 hour gym and beautiful heated

modern decor ud83eudd70 we enjoyed our stay - the bathroom is so nice ud83dudc4dud83cudffc my kids had fun swimming in the pool

also loved how easy it was to access the gym and rooftop pool and hot tub

it had a swimming pool and shuttle service from airport and the shuttle was more like a personal driver service

one airport shuttle running in the evening so we had to stay in the shuttle (with 2 very tired kids) for a while when the shuttle u-turned to pick up more people when we were already halfway

clean, breakfast has multiple choices, and having a free shuttle to airport is very

complimentary breakfast

check-in (btw, they upgraded our room since i mistakenly booked a small room for 2 adults and 2 kids) are such a breeze

proximity to airport train and ferry bus. free breakfast. non-smoking.

shuttle and great beds

as it was very close to the airport, perfect for a one night stopover; it had a free airport shuttle that had a specific schedule and the beds were the absolute comfiest

did not like that the bar and dining room were together, and there was no nice place to chill and have a drink before

after the booking to confirm that i booked 2 rooms for me and my wife with one bed and for my 3 kids with separate beds

gym

location but the gym was less than desirable

as a continental breakfast but in reality it was a full breakfast smorgasbord with toast, bacon, sausage, eggs,

we enjoyed the pool and breakfast, and the room met our expectations!

the pool and hot tub were very nice

it was typical of a continental breakfast

like have chai (indian-style tea, not tea bags) at breakfast

also prices at bar during happy hour

there was a pool, hot tub, gym and nice facilities

we couldn t seem to find that in the hotel -we were told we had to go into the casino -the bar space was very small but we were not able to get food from the food stalls and bring it into

place with great service, easy access to the skytrain, the food and and casino were great

resort fee $71 for 3 nights stay when i checked out although i did not use the swimming pool and gym

seeing the airplane fly in from my room, staff were amazing from checking in, room service and also checking out

room service food and service was amazing

they gave me early check-in and i enjoyed the fitness/spa amenities

how about swimming in the pool or working out in the gym whilst looking down on the check in terminal

wifi should be free

to airport, appreciated early check in after long flight

the wifi

can order room service from the white spot restrurant on-site

warm water, clean rooms and early check in was all perfect after a long haul flight

in the room there are instructions on laundry service, bags and forms

enjoyed breakfast delivered by room service.

no pool fitness facility lock was broken so was closed

room service was very off schedule

small matters - wasn't given free wifi code at checkin, and wasn't told that there was or

we were able to make use of the gym, sauna, and hot tub facilities on the second floor a few times during our stay

redone, nice large suite with kitchen facilities, quiet location away from the downtown but still close to things, nice staff,

- spacious room, with fully equipped kitchen stuff

the bathroom and towels were spotless, and the tv and kitchen were modern and well-equipped

tight with two beds, one bed and a couch would have been spacious lacked undercabinet lighting in kitchen area

comfortable and could sleep 3; well stocked as a suite suitable for a longer stay with basic kitchen facilities; quiet, nice location, free

faucet in the tub was drippy and the faucet in the kitchen was a bit stiff

clawfoot tub, full kitchen

the rooms are more like suites, with separate bedroom, living room, bathroom and kitchen

bedroom with extra living room and kitchen is just perfect for a family stay

free coffee in the kitchen with the cofee pot

great kitchen space for cooking or working remotely

the room’s lighting was quite dim, and the kitchen wasn’t very clean

very comfortable place - well equipped kitchen and tidy fridge is available for use, multiple common areas, clean bathrooms with reliable

full kitchen

a bit far from the centre, you first expect a hostel, but it's a normal flat with a kitchen and 4 rooms for guests

nice good old placecwith a bar and unique patio

there is a bar and restaurant downstairs which was convenient

we loved the food and our waitress at the met bar and grill

attached bar to the hotel has some weirdos after 10 so i would stray away from that bar at

the sky train behind the hotel runs late and starts early- and the bar downstairs is open relatively late so patrons can get loud

lived in this hotel with our kids for 8 days, and everything was great

changed rooms for me upon arrival to the lower floor so i didnt have to haul it up the stairs), laundry room was clean (everything worked), staff were friendly and breakfest was quiet good and

was great , room was huge with a kitchen near full-size fridge, microwave and giant comfy bed oh and a wall safe

hot breakfast was great- friendly staff, nice food options

laundry machines available if needed

my kids didn’t eat the sausages which looked uncooked at the end of the microwaving and we had to

going restaurant and bar facility

fact there was parking in the garage, the smoking area outside the 2nd floor bar and the bartender

the gym was on the smallish side

woman working the coffee bar was very friendly, knowledgeable about the area, and helpful

we had a kitchen that was useable

that said, if i wanted a good gym goodlife was downstairs

is good but the amenities are not enough for big crowds as there's only 1 spa and a pool

rooms, pool

the kids loved the swimming pool it's open until 11pmud83dude0a

the pool was nice.

the hot tub and pool were lovely

gym is fantastic for who wants to work out, and staff was helpful with everything we needed

my wife called for room service during breakfast time and she told them she is alone with two kids and she needs to

spacious light rooms with nice facilities great restaurant and bar nice pool and gym

the pool was open early as was the restaurant

staff was receptive to a late check-in. beds were very comfortable. parking was easy.

pool was a great option for the 'kids'; even with the shared space (swim classes)

room size was great nice and perfect. great for families with kids. great king size bed.

im classes)

gym , elevator was down due to renovations

view! of the mountains, quiet, nice staff. laundry, gym

the price only because the gym and hot tub and sauna were of poor quality

the previous comment the add stated gym and hot tub, the open hour is very odd

there washer and dryer were done so i couldn't do my laundry, and still didn't have it fixed 2 night stay, everything was closed sauna, laundry room,

couldn't find a gym or a pool, the breakfast wasn't very good

the upgraded room came with a kitchenette which was great

breakfast good

free breakfast

wifi was the fastest i have ever connected to even in bigger brand name hotels

toilet wasn’t working, towels had stains and strands of hair on them, no tea towel in kitchen, lighting in lounge wasn’t great, no aircon

pictures should tell all , the kitchen should have been finished being demo'd , what a mess , electrical wires hanging out of the

have had air conditioning and kitchen cupboards and counters could have been repainted; pipe wrench was used for tap on kitchen

the dishes in the kitchen were all greasy and dirty and disgusting, i had to rewash everything we were going to use

air conditioner in the unit (only 2 windows could open besides the one behind the fridge in the kitchen)

there's good breakfast

there was quite a bit of food was the free breakfast

overall, great place to stay. good nights rest. good breakfast. friendly staff.

nice choices for breakfast, counter staff very helpful and friendly

nice room,including breakfast. worth the price.

i wish the pool has been open.

was disappointed the gym was closed

we enjoyed the pool with the lovely plants

the kids (and adults) all enjoyed the pool and it was a safe friendly environment

swimming pool and jacuzzi very wonderful

was able to get an early check in which really helped out as i needed a place to work from for the day

bed needs to be replaced i ask for 3 blankets to put on top to make it more comfortable for the kids

it has a kitchenette which is nice to have if you have small kids.

spacious with kids,good location, laundry.

it has a kitchenette which is nice to have if you have small kids.

other guest were loud all night there kids were running and up and down the hall and it was 11pm they were constantly yelling also had

breakfast was good

in the price is included the breakfast but the response say no and the gym too

pool for swimming lessons and we weren't informed at check in, so when we went to the pool, my kids felt they couldn't play as they were interrupting lessons

gym open 24 hours indian restaurant next door is good

no pool for the kids, they were disappointed

the casino was easy to navigate. the room was clean, staff was friendly

no pool for the kids, they were disappointed

the food we had, breakfast and room service, was very good

front desk experience was underwhelming due to construction. gym is nice, but small.

later so did not make breakfast

pool, sauna, breakfast

excellent customer service and great breakfast!

the pool and hot tub were clean and we enjoyed having the pool opportunity

pool not yet open

bright and sunny. friendly staff. relaxing swim in the pool.

other negatives included dogs barking in the hotel (pets allowed), the pool was cold, often had debris in it and turned my hair green

pool only got sunlight early in the morning and the hot tub was out of order

i liked the gym equipment. the front desk staff.. especially jake were courteous and kind.

gym was alright. how large the room was and clean it was.

good breakfast

bit more parking. gets busy with the pub there, but looks like a great pub to go check out

the swimming pool was awesome. the breakfast was outstanding

ey hid it well) and the pool was

parking at night only on other side of pub, not in front or back of hotel

pool facilities require consideration entrance details from bernatchy street would be helpful

stayed in early spring so no pool yet but will report back after the next stay

breakfast was good bed and bathroom nice tv good

the pool was not clean though

breakfast was good and staff also friendly

clean and comfortable, we loved the little kitchen and the whole set up, so close and walkable to transit

i needed to park a truck and trailer and it was hassle free allowing me to occupy

laundry available on site. people are friendly.

no pool

not sure if it’s because i booked with a discount, but i was given a room right next to the laundry room, which was very loud throughout the day and night 11:00 pm the washing machine was

wifi connection was very poor and sporadic pool was very small and didn't open until 10am so no

a must i drive a truck in a trailer very inconvenienced having to drive it and park in a denny's parking lot just a fact of no

the restaurant and the clean comfortable room also they have a pool.

no room service available, so no fresh towels for the room or beds made up

chinese restaurant at the property was excellent - great dinner, great breakfast

they gave us early check in without even asking, the included breakfast was lovely and the servers were all very

the facilities included couldn't be faulted the swimming pool and gym were great

the gym with wi-fi and the free coffee at lobby

wifi ketp cutting in and out

was upset as they had crossed out room service on the paper they gave us

room service indicates sandwiches through the night but the kitchen closes at 10pm & they need to

part of gym was closed.

corner room with spa and balcony was fantastic. bed super comfortable

no laundry bag - i usually out my dirty clothes in

the gym equipment was not working, only 1 exercise machine

laundry machine-old and doesn t work well plus there is only oneud83dude12tv channels are

the room was spacious and the hotel bar and restaurant reasonably priced.

website advertises that you have a laundry

room service not available after hours

staff was friendly, also there is onsite free laundry that you can wash your staff yourself

minor thing - room service was a bit confusing

location was the bonus plus and we had such an amazing night ud83cudf19 out, they allowed us a late check out too

with pet

location. on site brewery. spa - jacuzzi

jacuzzi was great, but it would've been nice if there was an indoor pool as well

i loved the number of ev chargers.

room size, facilities, spa, hot tube, gym, casino

overpriced, room service breakfast was good but no comfortable place to eat it in the room

casino close by. 24hour convenience store, 24 hour gym.

no free wifi also wanted a. bath not shower.

dinning room service: it was suprisingly good

loved the 50 dollar parking pass and the non refundable 50 dollar pet fee

comfy bed, great burger ordered thru room service, very professional, helpful and friendly

breakfast was great room clean beds relly comfortable, hotel location best this was really nice

breakfast room service is normally just fine but not in douglas

good equipment in the gym

we didn't have breakfast, room service fees were too expensive for us.

staff was amazing and very helpful and the gym, room , and lounge were well appointed and

free bike rentals

have nice bar and restaurant attached

told me to leave my laundry at the front desk by 8:00 am if i wanted the same day service

we liked the fitness centre but the pool area was off-limits due to renovations

little things missing - laundry bag would be nice

shuttle driver was excellent we had a group of 7 and lots of luggage he did a great job getting us

allowed early check in

hotel couldn't accommodate my request for early check in at 1 pm

early check in friendly helpful staff

as a family on a road trip style holiday and found the laundry facilities to be a huge benefit

gym is fantastic

equipped kitchen in the penthouse meant could save on meals

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

comfortable bed and quality kitchen facilities

the kitchen and washing/drying machines

the kitchen was well stocked

i wished the kitchen had a few more essentials, the gym was too small and very bare bones, like that it was

the breakfast was great

was very helpful in making us feel welcome and provide information about breakfast and gym use

kids liked the waffle maker so they were happy

the laundry facilities are an excellent addition too

parking was included (or cheaper at least) and that the hotel had a pool for the kids

no laundry facilities and 1 front desk person who was less than helpful.

room size, availability, willingness for late check out

the wifi connection is not stable.

the location was close the the casino - short walk

loved the late check out time also

bed was comfortable, the staff excellent, and having a breakfast venue / bar as part of the hotel made starting and finishing the day easy

room service was nice and very clean and staff were very nice! laundry service was also good.

visited the bar that communicated tot he hotel and had a beer, but they didn’t ask if we were hotel guests,

requested early check in but wasn’t able to check in until after normal check in time

checked us in early and let us stay for a late check out while we were waiting to board our cruise

this as a lovely hotel in a great location. pool and gym were amazing. staff so helpful.

room with 2 queen beds was very spacious, very clean and well maintained

was so welcoming and accommodating, from the early check in request, to front desk and even the bellman getting our elevator

they provide complimentary bikes and water. the spa is very good.

the gym could have been better equipped :)

gym and kitchen facilities are great

we were allowed in earlier and also had a late check out, which was very nice and helpful

gym was inadequate.

had dishes, silverware and pots to use in their kitchen

plus a late check out as we were so tired when we arrived

arranged a late check out but the chamber maid tried to come in at 9 am after a very late night

great location pool is nice food is good room is clean staff is polite

just the wifi

loved the convenience of moxie's restaurant downstairs, great when you have hungry kids

room service is not available on event nights.

wifi was good

and late check out

big room, full kitchen

gym/pool/hot tub were great, loved the restaurant, check in/check out was easy peasy

no late check out was possible