i only had coffee, juice and fruit for breakfast; it was ok; the location is fantastic

room was spacious, the staff was friendly, early check in was nice, nice simple breakfast (raisin bran, cheerios, bread, juice, apples, mini

breakfast could have been better, some marmalade/jam would have been nice

“breakfast” isn’t what’s in the pictures

no free breakfast due to covid 19 i can understand this and was happy for the room

loved the landscaping and loved our room had a full kitchen

it was quiet and my kids were able to go between 3 rooms

breakfast and coffee were great.

extremely clean. nice breakfast.

5 hr drive) to ask about an early check in and were told that a room would be ready as soon as we got there

not stay on saturday night so we need a refund everything was nice to people were great and the breakfast in the morning was wonderful we would go back there

hot breakfast

water in halls and elevators from pool loud kids

not many options for breakfast.

kids enjoyed the pool.

once we did speak with her ( carmen) she did not care the fact we had several families with small kids checking in and no pool

all good. breakfast was good.

staff allowed us late check out without hassle, that was huge

people friendly, clean and breakfast included.

fitness room had a good amount of space and options available to workout

good breakfast, clean rooms and beautiful lobby/dining area, and helpful friendly staff

fitness center could have been a little more up to date but happy it was there

the breakfast was very good and saved us time by not having to go elsewhere before getting on the road

staff was great breakfast was even better

great location, clean rooms nice staff decent free breakfast, fair price.

friendly staff; great free breakfast.

breakfast is good

a kitchen in room

spacious rooms with kitchenette

the fact that there was a laundry room for guests to use.

friendly staff, free breakfast bar, clean rooms, kitchen ette, free wifi, various amenities apart of the package deal, safe area, etc

friendly people, smoking smell in the corridors, good facility with small kitchenette, grab and go

the bar to open soon which was always

pool and the fitness room

the staff was wonderful, patient & kind - explaining how the process works & then offering a late check out

gave my king room away which i had booked months in advance, the bar was out of a lot of supplies for the few mixed drinks they offer, & our tv didn’t work and

early check in, reasonable privacy.

nice breakfast and wonderful staff

accommodations, location, breakfast.

the breakfast was ok. bit great but hey it was free can't argue! the staff was amazing though

pool was great!

the pool being closed but it was foe good reason and by that we were happy im sure the next visit the

breakfast coordinator was very good

comfortable room, excellent breakfast, friendly staff

my reservation, i contacted the hotel for early check in

very clean, the general manager was a sweetheart. breakfast was very good.

breakfast was also good

all areas of the hotel including the pool were clean and well maintained

close to the south hillsvillage mall, aaa and banks. has a swimming pool and athletic center.

comfortable good location excellent staff and fitness room was excellent and pool was

microwave in room and breakfast was not included

wish they had an indoor pool

comfortable, clean, friendly, breakfast was good

everything you would need, the entire place was clean and updated, the beds were comfortable, the breakfast was really good, the location was nice and close to everything we wanted to do

- only offered a bagel in a bag pool & fitness area wasnâ

clean room and the breakfast was good

i liked how spacious the room was, the cleanliness of the room/hotel was and the free breakfast.

i love the small kitchen

that there was anything that i would have negative to say and i would have liked to get into the pool and the training room but i wasn't there long enough to try these

room was excellent i love the two rooms suite breakfast was enjoyable and we never had to go out for breakfast

pool closed too early

family with me whole reason i stayed was for kitchen facilities and there wasn’t a fork or cup or skillet

she also made sure i knew about the shuttle to take me to the game i was attending later in the day and the grocery store to grab a few

shuttle service

good gym

resturant and bar close early

from the front desk, to the shuttle driver, to the restaurant staff, even the security

everything great, the only minor thing i would improve a bit is breakfast.

if pool was open

beds, the location, the staff and the breakfast

staff really nice, hotel was convenient to train and breakfast was great.

i know we are still going through a pandemic but i wish the pool was open.

breakfast was really good and generous

breakfast was good , front desk was very friendly and polite

they even offered us a late check out free of charge since we were have construction done on our house

the breakfast was awesome! best continental breakfast i’ve ever had!

we lived the bed, the breakfast, the coffee,the quietness, and the staff

very nice clean hotel with a great breakfast

tooth brush toothpaste mouth wash , coffee all the time, my room was big spacious and clean, the fitness room was very nice too,free parking

rooms where very large, lots of parking, good breakfast and nice weight room.

price a bit high. pool a bit too cold.

breakfast was excellent! we enjoyed the pool also.

also the breakfast was wonderful

the pool was closed even though it was 77

lots of things out of order, ie no detergent for laundry, no quarters available for washer & dryer, internet not available on computers, phones had

the pool was closed

people,complete services like an exercise room, office printer, indoor and outdoor pool, laundry, good breakfast

great staff, good hot breakfast,nice clean pool

breakfast could've been better

the staff especially mr.bill from the bar he was so pleasant and very friendly ud83dude0a

and the breakfast was spot on and the staff was cordial and courteous

the breakfast was excellent, the staff was helpful.it was much nicer than i expected.

also coffee in room really small indoor pool and gym with brand new weights 2 treadmills and an elipse, all with tv

loved the coffee availability, breakfast was great. loved the pool

pool, fitness center, rooms !

cleanliness , breakfast and parking availability

just the pool being little that was the main reason i booked this hotel.

it was nice to have a bar on location for a nice glass of white wine in the evening

there is no restaurant but a breakfast/coffee bar - with ridiculously poor choices and even more ridiculous prices

picked this place so my kids could swim but weren’t able to

the pool was out of service. so that was disappointing for my kids.

pool not open and no breakfast bar due to covid-19

the pool closed at 8:00pm

the breakfast was really good with lots of variety, and as a vegetarian i always had plenty of options

the room was spacious and had a kitchen. the bathroom was bright and spa-like.

clean and modern facilities, the gym, swimming pool and office areas

the sofa bed was not that comfortable. kitchenware was not cleaned, so we did not use it.

gym

its nice that the restaurant and bar is open for takeout

had a restaurant, no room service

only issue i encountered was connecting to wifi.

the staff were extremely friendly. the 2 lady s working the bar were amazing and sweet.

we love the central location to our family and the pool. breakfast delish

how clean it was. the big room we had and the choices for breakfast.

excellent breakfast

great breakfast. great price for room.

staff was great from the front desk to the breakfast bar

free breakfast is on the website, but you must purchase it

restaurant had great food and appreciated the discount but i thought breakfast was included

the amount of time we had to wait when ordered breakfast wait time was almost a hour

hostess and breakfast bar

breakfast was delicious and a great value for hotel guests.

had a gym and free laundry

to kitchen items like the stove, oven, plates, utensils

there is a free guest laundry at hotel with newer clean machines

kitchen drawers were kinda dirty inside

free laundry services

), loud kids without adult company next door who kept us awake all night

inside room and outside such as refrigerator, coffee maker, microwave, hot breakfast, and fitness room

has a laundry facility

no shuttle and no room service

the wifi did not work correctly

stayed here with my family (my wife, my kids: 11 years old daughter and 7 years old son) as a stop point when i went back to michigan from

the hosts were super friendly, they had a great selection of food for breakfast, the location is great for accessing the trail

big room in the entry to hang out and talk with other travellers where you could have coffee and breakfast

lovely great room with breakfast

towels were provided and while i didn't take advantage of the breakfast, the granola bars were readily available

the bar and bartender were great, and the building was charming and historic

lisa in the bar was very helpful,she even drew us a map( i dont think we did a good job following it

my daughters and i had drinks at the bar good friday and the bartender was exceptionally nice and helpful

the staff was warm and helpful and if there were lots of cool places to relax including a bar with live music at night

particularly a the bar for drinks at night, and for breakfast in the morning

room service and support at the reception not a the level of the hotel

on site restaurant, room service. valet parking

room service was also provided in to-go packaging

we checked in no one told us there would be no room service

hotel is beautiful but needs a better room service options for food menu also the drinks at the bar were very limited other than that i

newly renovated , self laundry

the pool needed cleanded

cold pool in the early morning.

boys 3&5 were excited for the pool

just the pool looks like it’s built in a hail cell and my son refused to go into the pool area

very clean, good breakfast options, pool and gym. staff was very friendly.

staff was so friendly and helpful. the place was clean and looked nice. really good breakfast.

it is a all new facility with modern design. the gym is huge. very happen with everything

didn’t like the fact that the pool and gym were closed

the guest laundry came in handy as well

location, gym, staff esp. greg

she saw us leaving super early with two sleepy kids in tow

breakfast was good

free breakfast is nice too

the pool was small but perfect for my kids to get some energy out before bedtime

there was more of a selection for breakfast the same old muffins and instant oatmeal got tired of the same thing

kitchen in the room was the thing i needed the most

breakfast was not refilled as other guests went through

free breakfast is not really breakfast, no decaf coffee

there was a small kitchen, which was perfect for making simple meals

gym was not well maintained

it was nice to have a bar in the hotel and the gym was great

close to venue and the bar restaurant

pool ,gym and bar closed. $20 per night parking

was perfect so was the pool and hot tub as well as our room and the space in it and comfortable

less than 10 minutes to upmc montefiore and rivers casino

all electrical sockets don’t work no hot breakfast

locate to pnc park and casino.

didn’t get a chance to try breakfast, maybe next time

it was centrally located to conduct my business at hand. also near the rivers casino & downtown.

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu;

the hotel bar was well stocked and had friendly and helpful bar staff.

gym was very basic. wifi was terrible and frequently didn't work

there was no free bottled water in the room, no refill of coffee when making up the room and the bar closed early unexpectedly one night

very old building- built in 60-run down and gym was poor

the desk staff, valet, and breakfast staff were great

breakfast was available every morning and there was gym that's open 24 hours

i loved everything about the hotel. it's sleek and trendy look down to the breakfast.

breakfast could use some improvement, but it was ok

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly staff, 15 minute walk from the point

if i took the kids out to

hotel was fancy, it had a fancy feel and look to it, plus they had a laundry area and an indoor pool which is always a

the breakfast was good

hotel looked very new, there was a complimentary breakfast, the rooms were clean and very comfortable

the breakfast impressed us both

called to request an early check in and they were very accommodating, able to get me in much earlier than expected

lounge/bar was cool and restaurant in the old gymnasium was interesting

the gym being closed was the only thing that made me sad about this place.

room was clean, there was a quiet ac, good location, walkable distance to everything, nice gym equipment

in was great, allowed for early check in and we were checked in and ready to start our day immediately

mo

a bar or restaurant

we had room service, salad was not plated

good in restaurant was a little too different for the kids

great location, amazing pool, nice staff, clean and spacious rooms

large enough parking lot that accommodated my truck and trailer

the gym should be open 24 hours.

lack of room service

we went as a fun night away with our kids so they could go swimming and the pool was absolutely freezing

- clean - comfortable - expensive pet fee

location was great rooms were clean bar & restaurant right on location

there was a gym inside my room! the room was massive and had cool lighting and signage

i didn't like were covid mandated - the courtyard, restaurant and bar were closed

breakfast was not included. last year it was. this year there was a charge

the fact that the bar closes a lil early

liked the bar area, staff was very polite, and the room was very clean

breakfast was good for free

wifi was intermittent and hard to navigate. should have had scambled eggs with breakfast.

the parking lot needs repaving the toilet sits very low

outside appearance was a little rough some trash in the parking lot, bushes and the entrance was dirty

breakfast not great but that's because they are not serving the regular stuff due to covid, which i

loud bikers were making ruckus in parking lot one night

staff and room service

and a laundry facility

i love how it's kids safe ❤️ and kids friendly

room service was offered at any point in our 4 day stay

treated my kids so well!

a good gym for a hotel; however, many of the audio hook ups were broken.

great location. very convenient to hockey arena and football stadium. the gym was fantastic!

staff checked us in and made sure to acknowledge my 6 year old daughter and got her a kids pack of crayons and games

room service food was quite tasty but suffered from the delivery as is typical for room service

fitness room too small, no place to do floor work or stretch.

the kids loved the pool and breakfast

fitness room too small very close to motorway

parking

so when we found out it was closed i had 3 very disappointed kids and had a little ruffer nite with my son

kitchen staff exceptional

bed, large room for kids, and mom who stayed with us

good room, pool and gym were nice

price was right for large room with little kitchenette

friendly staff. very large rooms. clean hotel. good breakfast.

from reception to check out, the service and the services, including restaurant and bar were really a cut above most every other personal experience

out of spa rooms and gave us a handicapped room with a normal bath which isnt what we paid for

i also used the gym, which had everything i needed

were told breakfast was complimentary and then had to pay

a fan of the food offerings for breakfast and happy hour, but it s free and people seem to love free stuff

dinner stayed open late and had a gym

ordered room service and the food was very good but they didnt bring me the vegtable as it was listed on

the gym was pretty well-equipped

the wifi was included, and the gym was functional enough for a quick workout

were having a staff party, restaurant and bar were closed

dark room, small, bar limited, no room service, no info in room bout services.

fering cake, balloons, and bar vouchers), but there was a room upgrade, balloons, a special drink mix and breakfast voucher

straightened room upon our return, and also the housekeeping staff was so sweet and obliging), room service (which honestly got messed up the first morning, but was handled beautifully), (-)dark room, small, bar limited, no room service, no info in room bout services. (-) service was slow both for room service and at the restaurant (the rebel room)

pop up bar was great and the staff was super friendly

we did not have a mini bar in our room

the pool is nice but the way this hotel does their breakfast is by far the best i've had

the staff in the dining room and those doing room service were very friendly and welcoming

we were told to call in advance to see about early check in

i appreciated being able to workout and watch my kids in the pool at the same time

i ordered room service & they brought the food with silverware or napkins, so i called the front desk and

great location, breakfast and dinner bar included.beautiful rooftop patio.

breakfast and evening dinner is a big hit with my kids

it was also nice that kids stay free

friendly staff , excellent service , wonderful food , nice bar and menu at the restaurant

staff were terrific, they accommodate my request for early check in and late check out

was so nice, the shower was hot and the pressure was decent, everything was clean, having a whole kitchen was great

my sister and i could cook meals in a well stocked kitchen instead of needing to go to restaurants (we'd been traveling for awhile)

the kitchen pans and some cutlery were left dirty

the stunnning lobby, the huge ballroom, and the tall, spacious rooms with huge windows and full kitchen, it was perfect for us

we had no light bulbs in our kitchen area

drunk hotel guests, dirt on the 'new' bar of soap

example: where the fitness room was

loved the early check in and really appreciate the 12pm check out

we went in one morning and sat at the bar and servers were around but noone came up to us for 10 minutes so we left

we traveled from san fransisco and arrived super early

would expect this to be free for guests) and nearly 70 dollars for a room service meal that comprised of a pasta dish and one glass of red wine that also took 45

we had one night we just felt like going downstairs for food, and yes, room service was available

room service from fl2 restaurant was beyond great

we understood with the pandemic that they were not doing room service, but we were upset when we brought our own food and were not allowed access to the

they server breakfast with very limited items in the room with 20% room service charge and some delivery fee

nice hotel, had a large bar and restaurant inside

we were in town for a cheerleading competition at the convention center, our kids did not compete until very late the evening we were checking out and the hotel was so generous

location was great, the onsite restaurant- bills bar and burgers- was fantastic

in-house restaurant (bill’s burgers) has good food and excellent wait staff and bar tender

there was no room service, no housekeeping, no shuttle, no gym

was saddened to know that there was no shuttle to and from airport and no complimentary breakfast

i would like and inclusive breakfast, but the stay was amazing.

is no current restaurant or bar as ownership changes

breakfast not included, seemed like it would be but they either had it shut down or were

it's just a great hotel ...fantastic gym ...

gym and common areas were not as clean as i would expect

i love the fact the the gym have to be key access only and the building as well

decor, lobby bar view

was amazing for pnc park and rivers casino

great location, helpful staff, good gym, comfortable and clean.

breakfast only from 7-9, some of us are not there for work and have kids that sleep later

the lobby was great from the bar to the very nice staff

bar staff was very helpful and inviting

the best was comfy the kids and i enjoyed the pool

was perfect, with a small kitchenette and separate shower and sink rooms

permitted a early check in for a guest with medical needs

waffle bar was fun for the kids

had an issue with guest laundry

pool and fitness room was a plus

i should have been informed pool closed, fitness center closed, limited food

there were a bunch of cheer or gymnastic kids in the hot tub yelling and screaming

we were able to walk to pnc park, the casino and the duquesne incline

the bar closed too early!!

kids running in hallways

and used towels/sheets on the hallways the entire night, very outdated rooms & not clean gym

room service brought the wrong breakfasts

looked amazing- nice bar and lots of seating

wifi was in and out the whole time

unable to get a strong enough wifi connection to use my laptop.

she gave us drink tickets for a cocktail at the lobby bar which was very much appreciated

amazing gym

pool had long hours. laundry available. it was clean. staff were awesome!

my partner used the gym and had no complaints

my husband told her we scheduled a late check out and she didn't seem too happy about it

gym and pool were good

it was also very close the the casino that we visited while we werere there

free wifi,parking on site,great location,walking distance to lots of places including royal casino

grandkids loved the pool

the bar and breakfast area had a

friendly staff, very comfortable bed, clean room, great breakfast and excellent location.

close to the casino

only you guys can please fix my rate accordingly also i feel as thou because the fact no pool or gym there should be a new rate

pool wasn't open for my kids

hotel website mentioned a shuttle that could take you to the local casino

the indoor pool was small and kind of boring.

it s was super close to the casino, staff was very friendly and helpful!!

the other phone's pre-programmed buttons for housekeeping, room service, etc

expensive parking fee, tiny pool

i love the restaurant aspect also the bar area was full, very nice hotel

breakfast, fitness center

the gym felt a bit cramped and claustrophobic

found stuff under the fold out couch along with stains all over both sides-none of my kids wanted to sleep on it which i don't blame them

the pool was relaxing

the location was perfect, breakfast was delicious, and the room was very clean

pet fee very reasonable compared to most

loved the room set up with the kitchen and the sofa bed

location to pnc park...kitchen with stove top and fridge was great to have.

the fact the sofa bed was tiny and didn't fit my 2 kids

great location to casino

proximity to casino, ballpark, local attractions like gateway clipper and the incline planes

breakfast- same as seen in similar hotels: waffles, sausages, bacon, eggs, yogurt, cereal and

clean, friendly front desk, breakfast woman and cleaning staff

breakfast

room was very clean and neat and everything in working order and the breakfast selection was very good and plenty to

loved that they had ev charging in the back for my car

breakfast was wonderful. free parking in the city. room was clean, comfortable and quiet.

free breakfast also exceeded expectations - listed as continential but included scrambled eggs and

we didn't get to enjoy breakfast because we checked out before it opened

the breakfast was great!! eggs, bacon, sausage, and potatoes, plus tons more!!!!

was good and they had a shuttle bus that took us to the casino which is why we booked the stay

pool was fantastic

free cookies and the pool is nice.

i really like the gym and the hotel staff

gym,indoor/outdoor pool, restaurants and you cannot leave out the warm beautifully made cookies at

the pool and spa area was my main concern

i thought the pool water was to cold

swimming pool was nice the facility was very clean and comfortable

room was clean, nice shower, hot water, quiet, ample parking, nice breakfast

pool and breakfast

the breakfast could be better, but for the price it is fair.

that there was an option to accommodate two kids - the bunk beds

standout feature: the rooftop bar is absolutely phenomenal

very clean and comfortable. the rooftop bar is awesome!

has valley parking a bar and a restaurant upstairs with the most amazing view the elevator ride the lobbies are nice and

appreciate everyone making me feel welcome and dave and the bar staff were all awesome

nice parking was included

breakfast- every other day they had thinks that i preferred more such as oatmeal and scrambled eggs

room service was quick and easy to use

is no entrance to the hotel from the parking garage

perfect location to stadium, phenomenal breakfast choices, very clean, room was great and view of stadium

it's a nice facility ....has a nice complimentary breakfast ...pool and fitness room.

the breakfast was good

breakfast was bad because of the covid virus.

breakfast was extremely delicious. with a hot food selection that changed each morning.

breakfast, clean room, extra towels available on request, someone always at front desk, easy access

there was a breakfast included

cleanliness and breakfast

breakfast was delicious

nice breakfast selection

lady at the front desk told me breakfast was from 6-10am so my daughter & i went down at 9:30am & it was closed

having a kitchen

kitchen sized fridge

small snacks for breakfast ud83dude0b just note, there's people living here, and have pets, but it's not a bad stay

good value... full kitchen... comfortable room.

the kitchens were not stocked with kitchen needs. plates, utensils etc.

the pool and gym

gym needs to be updated, weights added, balls cleaned, towels and cups should be provided

front desk staff and the morning breakfast attendant were both as good as anybody could have ever expected

had a nice bar/lounge and breakfast in morning.

kids from other rooms running the halls and knocking on our door then we decided to get in the pool

excellent breakfast. friendly manager.

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

breakfast area was neat and tidy, well-stocked and maintained during breakfast

the breakfast buffet was kept stocked even if you slept in late

of hotel was very nice very good breakfast bar

the late check out

thru the walls rooms, pet friendly for no extra fees; laundry facilities on site; free extended late check out up til 2 hrs later if needed

my purse and bags out the room instead of charging me $20 but i'm a member and requested for a late check out and 2 females came in my room fought me and my babe police came pressing charges and

monday leaving i put in for late check out at four

laundry aide was appropriate location privacy provided wifi connection

doors and guest laundry room

laundry took four hours to clean and dry

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

the laundry is very affordable and there are alot of great restaurants nearby

we ended up using my phones hot spot to connect to my kids devices to get service

it was a place to sleep and they don't charge pet fees.

dirty laundry was piled out to the evaluator

you for supporting my request for early check in

laundry attendant, exceptional

our room off roadside balcony opened to sitting room w/ sofa and kitchenette to left