with several pools at different levels, including the infinity pool, rooms with ocean views, spa and work out

very friendly staff ✅ great activities for kids and adults; ruben and the ladies are super ✅ really liked the food, great variety including

breakfast was fantastic, property was a little bit overpriced.

fasciitis, beautiful pools, high quality breakfast, superb service and extra touches that made our stay absolutely outstanding

pools, excellent buffets at breakfast and dinner, acceptable gym, nice area and nice

swimming pools buffet in the restaurant had a great choice of food staff very helpful food in the bar was excellent and great intertainment lovely and quiet in the apartment at night

aside from the very charming and spacious bungalows with sunbeds and terrace, there were many pools available to choose where to swim and tan (they also offer towels for the pool with a 10€

nice pool and spacious rooms

we had booked only breakfast, but you can also pay on the night to add dinner as well, which we did a few times

we also had breakfast in the restaurant a few morning which was very nice

gym could be open earlier than 8 am

and excellent breakfast/dinner buffet

breakfast was really good, excellent spa, nice and well heated pools, good parking facilities.

they have free parking available, although if you have a bigger car, do not go to the garage but use the parking

super entertainment, especially magda with the poolbikes, bingo and golf

the buffet breakfast is also superb

2 level apartments with spacious kitchen and two bathrooms, also the facilities are great pool bar, sauna and jacuzzi

wifi is a bit poor, would be nicer to have a little better wifi even if you'd have to pay for it

is only one thing we didn't like: some guests smoke in the breakfast area while still sitting and having bf, that should not be allowed, it is disgusting for

wifi

breakfast was very good

there's plenty of sunbeds,in the area by restaurant/bar and infinity pool the sunbeds had towels on them early in the morning and no one on them for hours,such a shame

in the purple bar closed too early 10:30 its too early

th some exceptions on reception) - amazing structure - great for families - great location - early check in and late check out - comfortable bed - clean rooms and structure - amazing view -

hotel was even cooperative for late check out

climatized pool

wahid at the pool remembered our favourite poolside cocktails and was always smiling and joking

spa room looked like it hadnt yet been

odd opening hours for food at the blu bar - one of the pool bars, 12-1 and then 3

needless to say the pools and the location are excellent but the service is the thing that sticks out

ngo - i think its called) gets very busy very early)

the rooms are nice and spacious, pool area is excellent and not to crowded.

they had some entertainment going on every evening for kids and adults

the breakfast was amazing with the amount of choice we had and the staff were very accommodating

sadly hot water kettles are only in unique rooms so i couldn t make tea in the room and room service wouldn t deliver any either

o much paper

food street at breakfast and dinner was outstanding

breakfast buffet is a bit manic and takes away from the 5* experience.

it has many restaurants and shops nearby and has a number of swimming pools, jacuzzis, a gym/spa and plenty of sun beds

lobby with amazing fragrance, spacious room and bathroom, very comfortable bed, black-out blinds, discrete but efficient airco,

towels not 5 star and breakfast area is huge and very busy

clean and unique experience worthwhile with vip lounge and breakfast

pools and beautiful outdoor areas

superb location and excellent staff very nice pool

pros : pool, cleanliness in common area, breakfast

welcoming of the hotel staff was excellent, the spa was very nice and clean, there was a great breakfast selection

comfort, service, pool, food, peace, being able to eat all meals outside with wonderful view of the mountains

breakfast was truly wonderful with an amazing selection of fresh fruits, yoghurts, juices as well

bar, lounge, pool and veranda areas are superb

wonderful pool

the kids playing area has no shades, everything was burning hot

there s a spa, several pools, and a gym with lots of equipment

enjoyed the breakfast offering and gym facilities

there is no room service after 5pm

next to beach, hotel riu palace is an excellent hotel with very good service, fabulous buffet breakfast and great facilities

great breakfast. nice facilities for children. quiet adult-only pool excellent fitness

staff were super nice and helpful. multiple choices for breakfast and dinner. would visit again.

really luxury hotel, very friendly and helpful personnel, very clean, good breakfast, excellent location

pool facilities good

best breakfast served. not good service at lunch time...

was perfect and on a high and luxurious level - from the room, up to the pool area and to amazing breakfast

buffet with plenty of choices, sunset pool has very beautiful mountain and ocean views, the pool water is heated which is perfect for

get an ev car if you're staying here (the 3-floor underground parking lot has a ton of chargers)

excellent breakfast and very good buffet dinner with menu changing every day

the pool restaurant had a fish i wanted to order for lunch and when i asked if it was fresh, i was told

, kids play space , food at breakfast and dinner and the room which was very big , actually a 2 room

the gate was open, so anyone could get in)… that side more calm, although you can still hear kids screaming and music - but it was manageable

the breakfast was amazing and the rooms super clean and spacious

no attractions for kids except tiny playground

fantastic breakfast and dinner

food could have been better across all meals. especially the pool bar menu

choice of two pools one aimed more at families has splash park and slide fantastic for kids the other also has small kids pool and main entertainment

room and bar, kids pool warm with slides, beautiful bar with lovely staff

beers and cocktails would be nice - coffee machines in de restaurant only functioning during breakfast

best for family with kids.

needed a bigger pool

at the bar and food hall

the breakfast was outstanding, so much to choose from and everything was really fresh

2 big pools, bar and the most important thing for me food

at the restaurant and the pool bar you may encounter the best service ever - even with a mask on - you can see the blink in their

the fan in the gym did not work so it was roasting hot in there

breakfast was great and the adult only pool is relax and not crowded

was great and the adult only pool is relax and not crowded

the breakfast and dinner could have been better.

the rl pool is a must as this is not crowded

there is no evidence of any recycling in this property, the wifi on this occasion was inconsistent /unreliable and the tv and telephone didn t work and could

good situated, very friendly and helpful staff, comfortable beds, great wifi.

gym facility very organised and great massage treatment options

ble machine) but nothing bad to report about the

cluding the bar staff) are wonderfully friendly and helpful

the swimming pool is good as is the poolside bar too

breakfast and dinner were of very good quality and variety for the money but not al a carte

super breakfast and amazingly lovely staff

got room 319 very noisy due to outside machines hotel next to us but we got a late check out

close to everything, adults only is the way to go aswell if you have no kids, very clean, room cleaned every day if asked for

location, water park for kids, stuff attention

no good equipment in gym

hours for breakfast, lunch and dinner are comfortable (so no need to rush), and availability of snacks 24h is

although that is subjective - i saw many people and kids enjoying them

adults, food was very nice everyday all day, rooms were comfortable, clean and big, main swimming pool was big and clean, also there is a pool for kids with slides and more

hotel for a short stay, great breakfast

the beach was quite far away, but there was excellent pool on the hotel

the service was excellent and the breakfast was varied and filling.

clean place with nice outdoor pool. shout out out to the big chess pieces next to the pool.

pool was lovely, clean and very aesthetic

gymnasium could be bigger for the size of the hotel

there is a gym and a spa and also an outdoor bar with lounging area which is stunning

could do with some music around the pool area to create a little better atmosphere and ambiance

there weren't really any activites to do inside the hotel besides the pool, the gym and the night entertainment

no toilets near the buffet area. the one by the bar is too far

friendly staff, great location, nice pool and breakfast ;-). highly recommend

some evenings we could hear the music from the pool where the shows were, but never late at night

the food was good, we especially liked the lunch at the snack bar and we could have any cocktail or drink from the menu

value for money accommodation, hotel neptuno is a very nice hotel and its adults only

swimming pool and gym were also excellent facilities to avail of

the weekends you need to pay extra to use the beach bar and pool

loved the beach club and the sushi bar for lunch

the opening hours of the pool and gym too short. no beach club available.

nice pool, onsite supermarket, and seafront access

property was amazing, spacious and with everything you will need

clean with a good variety of food options for the kids during their studies, as they could eat whenever they wanted whilst revising for exams

would like more equipnment in the gym / when people close there room doors you hear the bang in your room

the cocktails were all included in the all inclusive and were as good as if you bought them at a bar, a 24 hour bar to take advantage of also which was excellent

many choices for the food, convenient transport, nice bar and some performance was really nice.

lot of variety in the breakfast, lunch and meals separate pool for the kids, lots of seats next to the pool really happy about our stay

no entrance for them for covered pool or area with swimming pool for kids

lots of sunbeds, gym was good, pilates class was great

the breakfast selection was fantastic

entertaining program for kids and adults was amazing

breakfast was good and the gym is small but has everything you’s need except maybe some yoga

that we couldn’t use the snack bar until 11 so couldn’t help yourself to the self use coffee machine

excellent selection of breakfast options hot and cold foods

seemed to always return from day tours in the one hour no food was available between lunch, snack bar and dinner

live evening music was packed so had to sit inside with competing bar music

the snack bar is a really nice free lunch option

room was located at the very end of the hotel - thus there was some walking everytime to get to breakfast and

the staff dressed up the entire week and they had santa at the pool for the kids

was only slightly chilly but was still fun to swim around in, and the cocktails in the poolside bar were smashing

i was travelling with kids and grandparents

every night good music entertainment for kids and parent can enjoy drinks

one bar day pool bar only one bar person evening bar outside it was cold, a lounge bar would be better

not possible to order breakfast before 7am. no vegan milk

we only stayed 4 nights bed and breakfast. buffet style. plenty to choose from though.

infernet connection not so good, all entertainment is paid, pool and bar close early

our room was close to the reception, pool and bars which was perfect for our one night stay

not told before hand that both their restaurant and piano bar would be closed.

pool, rooms, beds ( comfy ), meals ok but hot tub on roof was the best

very peaceful all the things you would need in the kitchen

i liked that i had the pool and the ocean view

only a hob and a microwave in the kitchen, needs an oven to improve it

could do with better gym

high quality breakfast if eggs and bacon is your

restaurant- plenty of staff great choice of foods for breakfast & dinner ( didn't really use it during lunchtime) there were snacks & drinks available

was spotless, modern, fabulous choice of food for breakfast, lunch and dinner

second, the tiny gym area is too basic

delicious dining: the restaurant impressed with a variety of breakfast options and delicious evening meals

staff, awesome infinity pool

there are great facilities, gym, pool, giant chest and the food is delicious

breakfast was equally enjoyable

breakfast was good, dinner too

hotel was lovely, views were amazing

a beautiful property with a fantastic heated saltwater pool

- excellent and large pool area - direct beach access for hotel guests - very friendly staff - room safe & private

the gym was great and well equipped and the spa was very nice

the gym had good equipment but location was not great, no view of anything

the bar was also very nice, there was live music every evening

the were plenty of sun beds around the pools regardless of what time you arrived which seem to stop the early morning towel brigade

breakfast had a variety of choices

super nice view on the beach from the bar within the resort

gym could be

hotel for adults only

clean and adults only

nice bar pool area and and nice and quiet

at has spa, gym, room service etc does a great breakfast and is only half way up the hill i d puerto rico

could do with better pillows food from room service was not good

swimming pools, room, night time entertainment and kids club

is great value for money - food and drinks available at all times - pools were amazing for the kids - lots of seating area around the pool and big grass area for those

the wifi was shocking, temperamental at the best of times

love this place and the staff excellent, big shout out to paco and nestor at the pool bar

the facilities were very good, for adults and kids

also have kitchenette if you prefer to prepare your meal

great choice for breakfast

clean modern and stunning the staff are all welcoming and wonderful especially the restaurant/ bar two ladies who are soo friendly and professional they both spoke excellent english and looked

the bar closed at 5pm also you could not get any food or water if you arrived after 5 pm

room was super clean with a great view, a well equipped kitchenette for 2 people, and a lovely balconette for having breakfast on

no effort made to organise events for kids

no kids club as advertised

my child was only 9 months kids club was only for 2 hours in morning

fsns great but the location was perfect pools good the apt had front terrace was great for the kids and very

) to the beach, the pool was really nice for the kids

there are lots of loungers, by the pool and also down the steps on tiered patio areas if you don't want to be by the pool

the tv didn't work, most gym equipment is not working

here before kids love it spacious rooms nice and clean beds so comfortable good location for the europa

we don't have kids but we seen how amazing she was with them, her people skills we wonderful and she made

hotel has the most beautiful views from the balcony, pool and reception areas

problem was that people were putting towels down on sunbeds at the pool very early in the morning which meant there were none left after breakfast time which was a

air con in rooms, could have had entertainment in the adult bar every evening not just weekends, adult pool area fab but not enough signage to advise no kids,

wide selection of food at breakfast buffet

evening sunset ud83dude42 all inclusive perfect lots of choice, for kids many attractions like in water park , because is high lot's of steps but taxi is always outside and for health is grate use

amazing fresh pizzas in the snack bar at lunch

pool area and the gym was nice, entertainment was good, kids area was good too and clean

have enjoyed the view from hotel room, pool, restaurant area

families with young children may like to request rooms closer to the pool as the stairs are quite steep and narrow

also no parking availiable and it is writen that parking is

due to trees in front of balcony, i didn't complain though as the location to the restaurant and pool outweighed the lack of views

facilities were fab, my 4 year old daughter loved the kids club and the party every night

the blankets... they were horrible ud83dude05 especially hard to manage for the kids haha.

could do with another bar on an evening

we are gym people, so it was nice to have a gym -- pretty good equipment though some free weights would be

coffee for breakfast could be better than filtered coffee

excited about the trip and then felt let down when there was no tennis court as advertised, the pool was cold, there was one slide in an old tired playground

self service bar! beauty treatments. shop on site. pool area. views.

was excellent staff where very friendly pool very clean food very good taxi very cheap to the port or europa centre overall we will stay

hotel has thought about the safety of guests by putting artificial grass around the pool to make sure no one slips and hurts themselves

all staff were friendly, food and dring was of a good standard and lots of choice, swimming pool was lovely and clean

spa pool

hotel with wonderful facilities, lots of green space, 4 heated swimming pools excellent for kids, lots of bed chairs, towels provided

fitness programs were great, staff is enthusiastic.

3) had so much entertainment

hotel with wonderful facilities, lots of green space, 4 heated swimming pools excellent for kids, lots of bed chairs, towels provided

*varied buffets for breakfast, lunch and dinner + tasty snacks and cocktails at the pool

they don’t really cater for guests on bed and breakfast

not too busy quiet pool

do with more variety of food especially for dinner in the week we had breakfast and lunch every day but dinner only

breakfast and dinner are buffet, diverse, and good

restaurant and spa) was super nice and adorable, breakfast very good, there are 2 pools (one with kids and salty water and another one calm with no kids) and spa is great

activity staff in particular worked very hard and kids club staff too

gym with a few machines, but enough

wifi could have been better

facilities, comfortable rooms , early check in and late check out

adults only pool

we had massages at the spa which were really good and reasonably priced

breakfast & pool

adults only pool (large) with really comfy cushions as well as separate pools for families with kids

spanish themed hotel, generous buffet, nice pools, gym and tennis on offer.

no lounge bar area to sit at on an evening after our evening meal as area still used for outside diners

lack of a bar area with seating would have been lovely

location of room fab pool and sea view amazing

incredible place, direct access to the sea, great swimming pool, good breakfast, nice and friendly staff, funny beach club and the town is incredibly cozy

i would have liked to have more shade near the pool.

bar would be a bonus and if it opened abit earlier than 12

was clean and spacious, bathroom had good shower, rooftop loungers were a special touch with a pool

hotel shuttle bus collected us at the airport which we appreciated ,we will be booking again in the

facilities great pool gym sauna

free airport shuttle

nice and clean, well equipped kitchen, fresh coffee cake and fruit provided for breakfast, comfy bed and a nice friendly owner

everybody kinda goes their (windsurfing) way (: kitchen and badrooms are al working and fine

very nice owners, good kitchen and great bathrooms

the kitchen is kept very clean and has all you need for cooking

shared kitchen, also very clean with breakfast included consisting on cereal, biscuits, cake, fruits,

free wifi was available at the property but did not always work

no lights in the kitchen and hallway, we couldn't find soap

mfortable living room, sun terrace, nice garden area, well equipped kitchen and bathroom)

parking was a five minute walk away as the house is accessed by a path only so don't bring too much

there is no mobile signal in the area but the house has wifi connection

had a kitchen and living room

very recommendable if you need your own pad with kitchen, microwave and all

all doors like i was recommended, i felt like i was imprisoned and it started smelling from the kitchen ventilation

kitchen generally underequipped

lift, free (fast) wifi, big-screen tv, well-appointed kitchen

your way to the hotel was difficult and stressful and parking was a little tricky

ended up a few

wifi signal not so good in rooms, better to go downstairs into dining

parking was incredibly difficult to find, would have been good to have a parking lot to navigate to

parking is a pain - trying to find something close to the hotel was challenging

the spacious shared kitchen, balcony and terasse are comfy as well

apartment with kitchen and dinning area

it had a kitchen, but wasn't very well-equipped, so don't plan on cooking a lot, or even having coffee in

the kitchen in the house is a great feature that allowed us to cook our dinner and

kitchen facilities useful.

unfortunately the pool was out of action for two days but the team worked hard to fix this.

atmosphere, amazing location, very kindly and nicely pepared breakfast, beautiful breakfast and hang-out room, free coffee

around, beautiful location, good start for hiking, cool games (table tennis, board games, pool, etc

pool had broken the 1st few days but they soon resolved the issue, there is an alternative public

there is also some space to meet next to the pool, where you can play board games or just have drinks

liked the continental breakfast downstairs

swimming pool was my favourite place

the breakfast was delicious every morning, and the location is absolutely top-tier

on one side, the breathtaking caldera; on the other, sweeping vistas of the golf course and the island’s central mountains

were a little dated, also not too sure if it was mentioned in the hotel description but as its a golf club and you eat in the club house the golf dress rules had to be followed, unless of course

wish we had more time to enjoy the outdoor space and gym

the pool is very small and not really usable.

place is made with soul, my favorite is the on-site gym and the meditation area near the buddha sculpture, there is also a pool on the property, but we

the breakfast and the pool were very pleasant

nice hoste and a nice swillingpool

the rooms are a bit dated and there is no access to a bar or food

wonderful! very special and very quiet. not suitable for kids.

location, great pool, nice rooms

breakfast, easy parking, quiet location about 3min walk from golf clubhouse stunning building, very friendly

if you want to rent a car and explore the island and don't much care for crowded beaches or spa treatments