no pool due to coivd 19.

the staff, from the front desk, to breakfast cooks, to housekeeping are super helpful and

the staff is so accommodating!! breakfast was excellent! thank you for a great stay!

the breakfast could have been better.

breakfast and room with amenities

issue with the room but the hotel staff took care of it really quick so the service was great the pool was great and the rooms are

very clean good location excellent breakfast

pool area was nice

it was very clean and home feeling. the breakfast was very good. i’d stay here again.

were divided into two separate areas with two queen beds in one area and a pull out couch and kitchen in the other area

the pool was closed

breakfast was good

the breakfast was fantastic

it was clean the staff was nice the food and drinks at the bar were nice.

breakfast was exceptional

breakfast was a little crowded but we managed to get a few items.

i wish they had more breakfast selection but i understand.

breakfast variety was outstanding! happy that they were still observing covid safety procedures.

the pool being closed my kids only used it once for the whole stay

everyone was very nice and helpful! we enjoyed our stay and the kids loved the pool

the complimentary breakfast

good location and good breakfast. my kids enjoyed the pool.

love the pool area

the breakfast and motel nice clean and i enjoy the pool to

i loved that they serve breakfast and their indoor pool was empty every time i used it

i also was able to do laundry before leaving, that was great

behind the reception desk was laundry room having door towards reception desk

and hit the road home told the kids to put everything we took in the room i’m the laundry

only reason i believe it was clean is because i caught i glimpse of the laundry being done

the laundry facilities were just behind the front desk dirty towels in the machines, guests don

friendly staff, great breakfast buffet and clean rooms

manager was very rude about a late check out i was traveling with my family and kids and need a little more time and she

everything- pool, breakfast the best we've had yet...

great breakfast.

extremely friendly staff and great breakfast

the pool is dingy. needs a good scrubbing and a new set of filters.

modern decor beautiful lobby and bar area

the pool is a little small and there isn't a jacuzzi or free coninental breakfast!

pool was out of order

the communication about the pool not being fully functional.

the pool being closed

room had a kitchen front room area and bedroom area everything i can ask for room was nice and clean i asked

breakfast and options very mediocre

it would be great if the pool closed at ten, if it was adults only from 9-10

breakfast somewhat slow getting ready for guests;however,overall stay was great.

room was spacious with nice kitchen area

my son loved the pool and they had a fantastic breakfast

we slept wonderfully and had a great continental breakfast

warm not as hot i was as i would like very well stocked i love the fact of the bigger fridge and kitchen area breakfast was simple omelettes sausage mcmuffins oatmeal cereal yogurt and the usual

great staff workout area and breakfast was 10/10

the breakfast was fine, there were both hot and cold options. food was overall quite good.

the breakfast was not the best.

liked the room and the free breakfast

all the workers in the laundry room were on their cell phones and playing music

location was convenient to the train station, laundry and freeway

loved the vast variety of breakfast options.

breakfast was very good

were very nice and helpful, room clean, pool area very nice

the pool wasnt open

comfortable and staff was excellent one of the better breakfast on road i have had quality restaurant right next door

both location and breakfast was great!

location, clean and updated room and breakfast.no

the eggs and sausage could have been a bit warmer. otherwise, breakfast was fine.

nice dining room, fresh and hot complimentary breakfast each day

they should serve hot breakfast to all guests

the pool was locked but i understand the reason why.

wish there could have been meat on the breakfast menu.

i liked the cleanliness of room and the breakfast

the breakfast was not good but with the friendly staff i going to say my overall experience was

the pool was a little smaller than i imagined

staff, beds, wifi, laundry facilities

great staff, early check in. cleaning people also very friendly.

recommend and will stay here again liked that there was restraunt and bar in hotel,nice morning breakfast

i didn't know they had a bar until the last day. outdoor pool in march.

breakfast was hot and tasty

lobby has had recent renovation' extra large breakfast area with great selection' front desk staff was extraordinarily friendly

the swimming pool

so there was times when you come across people who were half dressed and even having sex in the parking lot or on their balconies

breakfast was good

gave us an upgrade at no extra charge. kept breakfast open for us.

this property has a gym.

it was very clean with very friendly staff. we enjoyed the complimentary breakfast.

i brung my kids so that they could swim

pool under renovation

need updating (painting and modernizing), the pool actually had a film on the surface so the kids could not use it

breakfst cold.shower pool out of order fitness room out of order the

the pool is down but it still has a workout area

staff was friendly... close to casino

quiet. accessible to highway, early check in. cleanliness. tvs windows

location to casinos!

staff they accept pets they have a pool it's near the expressway

the kitchen staff was nice

the kitchen staff and housekeeping staff were helpful

think that some of the dishes in the kitchen needed more cleaning as a cup i had with water had an old piece of lettuce stuck on the rim

pool area is inside the facility and very nice and quiet

home away from home. safe, clean, friendly staff. good breakfast. will use again when in town.

breakfast, clean, kitchen,friendly personal

breakfast was great, turkey sausage wasn't apart of the buffet

the style, studio with kitchen

pretty big and nice room. fridge, and kitchen included.

that i had a smoking room and they let me do an early check in

staff was friendly and made sure our room was ready for early check in, as we had to be at a wedding shortly after check-in

clean hotel, great pool and breakfast.

my children came to swim in the pool for a few hours and the pool was clean, my children had a ball

breakfast was very good

no dislike except would had like to see more healthy choices for breakfast.

very clean, very nice. great breakfast. staff was great!

the staff was very friendly and helpful. they had an excellent breakfast.

and the breakfast is still available

beds are amazing '' lol breakfast is not too bad either , staff is great & friendly as always '' love it here

clean, newer hotel in the neighborhood. price was reasonable and a good breakfast was included.

the breakfast was always hot and delicious

shower water pressure woulda been nice, and the breakfast sausage patties were kinda rubbery and tasteless

my husband and son really enjoyed the pool

the breakfast is outstanding

breakfast was delicious staff was very helpful and kind

bed, clean accomodations, friendly staff, good breakfast

the gym was close

the pool was closed however this didn't affect our stay

pool, gym, laundry, & business center on site

i wish the pool had been a little cleaner but that's not a big deal.

nice and respectful staff, great prices on laundry and vending machines

great staff...rooms and breakfast ud83dude01

we had to pay for our breakfast so it wasn’t complimentary.

the breakfast was good and hot.

didn’t like i couldn’t eat my breakfast in the room

clean rooms....great breakfast ud83eudd5e

breakfast was good

fresh excellent breakfast offerings with plenty of coffee

of all, i never really eat breakfast in the morning time and hotels simply because they never have what i eat

hot breakfast every morning

the location was great, with the new casino and some good restaurants nearby

lovely staff, able to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast offered, gym in building, total privacy, and lovely decor in rooms

to me and they were able to print it. great breakfast nice waffle machine

light breakfast

the breakfast wasn’t what i expected it had nothing that i like to eat

good breakfast in morning

i hear breakfast included,i am expecting a real breakfast,like eggs,sausage,coffee,waffles etc

clean facility and they kept their word that they had breakfast

it was during covid the breakfast was suspended so i would of like a coffee pot in my room

my only disappointment was that the washer in laundry area was out of order

the bed was nice but the breakfast could have been a lot better

time you all serve breakfast 6:30 am is late for the people that have to be at work at 6 am

free breakfast, location to tinley park

i appreciate how clean the rooms were and i enjoyed the breakfast and the kindness of the staff especially the front desk clerk

breakfast close to early

eggs to the menu and let the customers be able to take their food back to their room and eat breakfast people are not as clean as other people, when i eat my breakfast i don't want to hear

it was by a casino

people not wearing masks staff is horrible room service is bad internet does not work

no laundry room

it has parking. the staff was nice.

laundry strewn down the corridor

room service isn't good lack of work.

hotel and casino are staffed by the best people

hotel casino , bar agreable, grand parking gratuit.

will recommend to everyone i know to stay at the ameristar casino

the hotel is attached to the casino boat

the espn sports bar is where we ate all 3 nights and it was good every night even though we ordered different

no breakfast - was advertised no coffee

very clean very helpful staff an the breakfast ever morning

no breakfast

it has a decent continental breakfast

slept through breakfast

this location has parking for my truck

the breakfast they don't serve and breakfast meats

friendly reception staff large room toiletries provided clean breakfast included

cleanliness, quiet, friendly staff, and the offering of breakfast

breakfast was a little to early for me

breakfast can be a little better

the pool was to deep for my kids. not enough parking spots available.

they play me all my breakfast still was not up and running after covid-19

breakfast could be better than a muffin and a bottle of water

breakfast around 8am was running out of coffee cups and eggs, milk and had not been replenished

the spa tub was way too hot to be therapeutic and the steel steps going down into were too hot to even

the location & the pool

the pool

no pool no hot tub. renovation

when i awoke to get breakfast i was told breakfast ended at 9am.

pool and workout room were both closed but it posted online then i called and was told they were

staff friendly, breakfast delicious

i didn't like kitchen supplies

kids loved it

the kitchen makes life easy

the kids above us very noise our window was unlock not safe at all glad we check curtains torn

when i arrived, the parking lot looked run down, there was no one behind the counter

the only thing was there was no eggs on the breakfast bar.

we were there, we asked the front desk for clean towels and she gave my husband attitude, the pool was undesirable couldn't even swim in it, breakfast cold and nasty,the ac dint work well, no

breakfast not good

s told open but didn t know freezing) they are working

room layout with a separate room for mom and dad and a pullout sofa in the living room for the kids

breakfast was lacking. bag breakfast9

i was very pleased with everything and the breakfast was great

kids running around knocking every door etc

didn’t know it was pet friendly and my kids like to play with their toys on the floor but i couldn’t allow that not sure what maybe in

maria did her best for an early check in but they were booked already

poor wifi connection pool quite small

good breakfast

awesome breakfast

great customer service the room was very comfortable and the breakfast was pretty nice

the swimming pool was open.

we were also able to use laundry facilities which was very convenient and inexpensive, over all a very pleasant visit and we

we need to get an early check in and we always get it

breakfast and the pool and hot tub

clean pool area

the pool area is well maintained

huge rooms. nice pool.

the free breakfast was a wonderful surprise because i didn’t realize that it was offered when i booked the

breakfast was fairly expense

incredibly friendly staff, breakfast was good, beds were very comfortable and kids loved the pool

small parking lot.

incredibly friendly staff, breakfast was good, beds were very comfortable and kids loved the pool

to spend so much on the stay , granted it is pretty the pool was so cold even tho it was heated

i also like the fact there is a kitchen

price was great. place was clean. laundry room available.

full kitchen

some of the staff were excellent , laundry room was decent..

and the coffee was horrible and where they keep the coffee and breakfast it's in the lobby

not a place to park a semi truck

the breakfast was not great!

breakfast was good. super sweet staff.

still offered to let me wash my clothes in the hotel machines after they got done with the house laundry

cold food and not very fresh at breakfast and more of a choice of foods to chose from.

front desk staff was super sweet and even though we missed the grab and go breakfast by 15 minutes they fixed us up with a couple breakfast bags

the breakfast served was great too

i does not show swimming pool but there is a very nice and warm pool as well.

liked that a pool was available and clean for my kids to swim

the pool is nice

free parking, wifi, and laundry machine usage

location was great, free laundry services

beautiful room, spacious, & clean! kitchen was stocked with utensils!

hotel was under construction no laundry available and did not offer any kind of points or discount

i loved the convenience of the kitchenette

cheap with linen laundry and housekeeping rude no internet does not work

it was clean. it had a laundry facility on our floor.

had a nice easy breakfast

location was very clean and quite the people was nice they didn’t have breakfast this day but i heard it was good food

like that they provide some type of breakfast , it was clean, and i was assisted when i needed any help

breakfast was very underwhelming

simple breakfast

breakfast offerings. the biggest problem was the shower water pressure. very limited.

breakfast options were a little light - no hot food.

breakfast was good but would have appreciated a waffle maker. the location was fine.

kitchen was well equipped for our family to have

breakfast was excellent too

liked the small kitchen since i was traveling with kids

everything from the fridge to the delicious breakfast

hot breakfast was not provided due to covid.

the room itself smelled very clean and included a large kitchenette complete with all dishes/dishwasher

the hot breakfast choices was good, but having even one meat selection separate from what was in the

t like were covid related: togo breakfast, no housekeeping, or pool

appreciate the kitchenette

could hear the kids running up and down the halls and above us

my grandaughter felt the pool was not as clean as on our previous stay.

i received every time i passed the front desk was amazing - and the wonderful lady serving breakfast was truly a blessing

was small for the price, tv was very limited channels, pool was freezing and gross there was so much stuff

clean, laundry facilities, pool, helpful staff

the automatic pancake maker was a fun surprise, and according to my wife and kids, those were the best pancakes they’ve ever had

too many kids in hotel. sporting event happening.

quiet clean breakfast was delicious the staff always nice

it's was a welcoming stafff in a hot breakfast with no fuss

the pool was very cold!

pool is really small in the couch in my room was stained carpet needed a steamer as well seen

breakfast

need pool and jacuzzi for customers to use.

breakfast was good

i felt for the money there should have been a pool.

great place to stay, staff is friendly and nothing like free breakfast before driving to jobsites

kids loved the pool

breakfast, everything was clean and nice

nice fitness center on sight

the person helping with breakfast was not friendly

family friendly, we got to our room and my kids ran to the bed and i immediately got a call about the kids running it was literally 2 minutes

the hotel was immaculately clean, breakfast was great and the location was perfect.

breakfast was over cooked

breakfast was outstanding and the staff people were great

there was not a good breakfast selection

clean, comfortable rooms. great breakfast. very, friendly staff.

advised of late check out upon arrival, approved, then rescinded at check out

(breakfast) the morning manager was less than attentive

location, coffee available outside of the breakfast area.

not clean we had one set of towels for one person to shower when i ask for more the said the laundry lady call out i have wait until tomorrow, once tomorrow came ask for towels agin i revived

the breakfast

my client in alsip; many good places to eat nearby (portillos, potbellys, ihop, burrito jalisco); fitness center right across the street with $

the breakfast choices were equal to many other more expensive hotels

amazing help for my early check in and very friendly and extremely well at balancing having her hands full , guests ,

staff was amazing i came on a sunday an needed an early check in due to going to a concert, they were very busy but made accommadations for me to do

i didn’t stay for breakfast

the breakfast was adequate.

the only room for seating was the desk chair and a padded kitchen type chair

were knocking on my door at 1:30 am because kids were partying across the hall and the staff at the desk said they couldn't do anything but say

we were also across the hall from the laundry room

excellent breakfast very clean

the pool area was nice

that is was close to my location of the attending event. the breakfast was amazing.

nice clean gym with new equipment

clean, nice decor, pool well maintained, fitness center was equipped with much more than expected

breakfast and location

was dirty on both beds mattress one bed one was ate up the lock on the door broke i checked in late asked for a late check out and was rejected also was woke up out my sleep over a hr before

and the fact that a lady offered me to smoke off of a vapor pipe in the pool area with a lot of kids there

the pool was the most fun

the pool was a hit with the grand kids

poor room service for food and had to request room to be cleaned everyday except check-out day.

they accuse my kids of taking sheets and comforters .

there was a guest laundry room so i could do my laundry

breakfast due to covid-19

my preference, but i would have liked to have eggs and sausage/bacon with breakfast

comfort but need better comp breakfast.

the hotel was perfect! we did not eat the breakfast though as we slept in.

we ordered room service for breakfast which was very good

location, the gym.

we attempted to get dinner via room service and were told we couldn't do to short staffing

was unable to reach anyone when i tried to order room service

the rooms are spacious and well-appointed, and the quality of equipment in the gym facility was a welcome surprise