room was clean and big, pool was nice and the breakfast was great

great breakfast. everything was very clean.

woke up at very good breakfast, swam for a bit then back on the road

big breakfast room and variety of food

pool clean and ready as advertised, fresh fruit and nutty fruity oatmeal made for a healthy breakfast

was friendly and professional; walked with us into parking lot to find safest place to park our truck and camper

only request for motel, would be, to serve bacon for breakfast sandwiches

pool and fitness room was unavailable and they said it would be open in the morning yet the desk clerk could

you should make a designated parking spot for your staff

my sisters kids were late getting back to town and were a day late

the pool was very cold so we didn't even swim which sucked for my kids.

the breakfast was decent, the room was clean the staff very friendly.

great breakfast and great pool

it was very clean. the staff was helpful. the breakfast was very good.

the pool was clean, and warm

staff was great, free breakfast . also enjoy the pool and gym

only great thing is no pet fee and my dog was with us

early check in nice staff

were surprised that the room came with a kitchen including a stove,fridge, kitchen sink, table and cabinets

frig which is opposite to what he has listed online where he states that every room comes with a kitchenette

kitchen cabinet needs repairs

i came during covid so there was no breakfast or swimming but it was great!

only complaint would be that the pool is closed at this hotel

the room wasn't cleaned and the pool was cold

the pool could of been clean there was ants in it

needed to do laundry and the dryer didn't work

pool closed for renovation

the pool was cold but the kids didn't seem to mind

breakfast, staff, free wifi, and parking.

convenient for the wedding i was attending. the gym was very nice.

my son and i also enjoyed the pool and gym

warm breakfast was wonderful and served in a covid 19 safe way

pool wasn't too warm and a bit cloudy but the hot tub was hot and clean

staff was friendly the room was spacious and nice my kids loved the pool and hot tub and the breakfast was

i had drove almost 4 hours with kids i was irritated and not exactly pleasant

we arrived quite late, and she offered a late check out without our needing to ask

from the free laundry to all of the dishes included , everything was helpful

there was poor breakfast.

two-bedroom accommodation, friendly staff, nice breakfast and light dinner (unexpected), gym and pool, and free parking on site

oh and the laundry area was available to use

it smelled like mildew in laundry that has been sitting wet in the washer for days

the pool/spa area was even better than we had pictured and fortunately we had it all to ourselves

restaurant/ bar options

pool and whirlpool were wonderful

there is a bar in the lobby and a starbucks

location perfect staff friendly. pool spa nice touch.

enjoyed the pool in the evening hours

some of the gym equipment was also out of order

there were lots of options for breakfast

was super tiny and there was an expectation that 2 adults (over 18) supervise even just own child while at the pool

kids were sad they couldn’t swim being a rainy

the room was very cleanthe staff is goodthe breakfast was good

not having a stationary bike in the fitness center

greater than 10 kids (were not over 18) in fitness room unsupervised and not by an adult

breakfast was was amazing

indoor pool and the outdoor pool was closed also even though the room was very clean we found dried blood

should have a bar that stay open till midnight on weekends

the pool water was even a perfect tempature

the kids had so much fun in the pool. i loved the workout room i wish there was more mirrors.

pool must be opened

they profiled my kids as “suspicious” and wouldn’t allow them access to the room even though they presented a

perfect location to take the bar exam

also there were lots of spiders out side the rooms window which paranoid my kids

a lot of noisy kids, expensive to park, mini fridge didn't work

coffee from room service came in paper cups

room service delivered in a paper bag, very bizarre and a first for me and i've travelled a lot

downtown location and free parking was just what we we needed and the rooms were spectacular

opting out of valet parking was difficult for the staff to accommodate

breakfast was nice

the fact there are 2 accessable bars is amazing, a free salt spa and all the amenities you can ask for i liked everything about this property

the warm spa pool was a real bonus

the staff were awesome and very helpful… sine the first day, mario impress us with his help for early check in knowing my sickness, all the need for my sons always been respond quickly… the

breakfast was great with a lot of choices

breakfast, big room, location.

distance to several food options, free on street parking from 5:00 pm - 8:00:am, very good breakfast options

everything how fridays was connected the gym the beds and the tvs and bathroom

were a lot of kids and breakfast area always very crowded, the 000 suite rooms located near the elevators were

nice whirpooll, swimming pool and gym

only 1/2 a roll was left for 4 adults and 3 kids

didn't like the kids running up and down the halls yelling and banging on almost every door on the 2nd floor at 8am

door about mold in sink

full kitchen and fireplace

breakfast was identical each day, no variation

actually had a hot tub and a nice pool and gym

the bathroom was very large and a late check out was accommodated.

more kitchen supplies needed was misleading

the front desk was helpful and the bar was comfortable with nice specialty drinks

the hotel is spotless clean staff very friendly and helpful hotel bar and staff excellent

great location, nice big room, nice bar and resto.

shower head , location. gym, pet policy

excellent, nice staff, great room, nice bar and resto.

the communication, the room and the breakfast

the breakfast option was very good. this was very convenient.

the breakfast options looked good

the early check in time at 13:00 was very nice for me as i arrived in the morning on the train from

breakfast was tasty and nice to be able to go on to our next adventure without having to find a

not have breakfast

no toiletries and breakfast.

one tiny bar of soap to wash our hands and no face clothes

it was cool. hard to get towels and bar soap when we needed them.

fabulous rooftop bar and staff were super friendly

great assortment for breakfast, comfortable beds, central location in allentown and very friendly staff

the free breakfast was better than most places i've been to

kitchen staff helped us to get the special egg for my kids other than what they served

there is gym but it is very very small

the gym had an unpleasant odor.

kitchen lacked utensils, towels, porcelain cups

all th staff and shuttle drivers were so so nice!

gym was also clean but i wish there was a pool

parking, friendliest valet ever, in room soaps were super, breakfast “grab n go” was

wish the kitchen was open

large kitchen space, good size bathroom & shower

breakfast schedule was awesome

we also enjoyed having a swim in the pool

the bar was closed

cut time in the pool

the bed was comfortable, the linen clean, plenty of hot water and the laundry worked well

the general manager, paul was very accommodating with my requests, such as early check in and having two rooms next to each other

allowed an early check in after a long haul flight

they had a laundry area where i was able to dry my clothes after riding that maid of the mist in niagra falls

had an old laundry smell

pillows, pool, breakfast

pool is too small.

the breakfast was not what i expected.

quick check in fitness facility was great all equipment was in good repair.

good location. clean. nice pool.

were well appointed and spacious; great variety at breakfast; great to have a kitchenette with large fridge and dishes/dishwasher

key card to pool was broken

gym pool and great breakfast

didn't eat the continental breakfast. used the kitchen appliances located in the room.

shuttle doesn't take you far enough

the location, staff, rooms, pool, breakfast, etc

the breakfast was great, and the pool was wonderful along with the gym

missed having a continental breakfast in the morning, but it is understandable with the covid-19

the staff! such amazing people especially tina! very clean and breakfast was amazing!

i liked it all. the breakfast was great and the employees were very friendly and helpful.

the pool area is amazing

breakfast had a good selection and the hotel was centrally located for easy access to local

location. beds. food. cleanliness. free coffee. free breakfast

very clean good breakfast and great location

the service was excellent the room was excellent jessica and all the staff was excellent the breakfast was excellent everything

breakfast was really good

love the residence inn, although of course the covid restrictions severely restrict the breakfast (i miss those waffles

breakfast selection was excellent, beds comfy, rooms clean, grounds very well kept, staff very

kids loved the pool

it was dirty linens and fairly old got stuck in the elevator and kids running everywhere

clothes were black they basically stole 100 dollars from me not to mention the room advertised a spa bath there was none

room & spa bath

the spa tub is just a huge bathtub

the bed was very comfortable and the spa tub in the kennedy suite was nice.

just amazing beds were soft and comfortable tv was huge also the bathroom and shower was like a spa perfect air conditioner was at the right temp the room is set up with coffee fridge there is a

the availability of laundry machine easy parking

then getting home near midnight and having to immediately do laundry and shower + wash our hair

free breakfast had no meat

clean rooms and everything was available. the breakfast was good

breakfast was decent with choices - not just a bran muffin.

super upsetting to know that they cut corners on laundry

my room included a jacuzzi and looked out on a swimming pool full of kids!

the staff accommodated our early check in of 12pm which was so appreciated

we enjoyed the pool and gym. the highlight of our stay was the complimentary breakfast.

they a realy big pool and a decent gym

the bed was very comfortable and parking was easy

no room service

staff was helpful and bar tender dave made great cocktails and conversation

the ventilation was poor, as well as the air in the gym was catastrophic

the highlight of the stay was sitting the bar with bartender marty, good food and marty's a great bartender and fascinating guy

breakfast area was perfect, well organized

stay, i love that it has bedrooms separate from the main room, and the fact that it has a small kitchen

breakfast was great

towels at pool and hot tub

this room had enough space for 5 of us: 2 adults and 3 older kids plus a fireplace

wish the pool was fixed

having kitchen

no breakfast

breakfast is not good

kitchenette did not have anything other than a fridge and microwave

pool and spa with a workout room overlooking

there were little kids running around and yelling and slamming doors on our floor and the front desk dealt with it

didn’t like that the front desk lady was really rude also the breakfast lady was really rude as well to everyone

the pool and jacuzzi were open although i got there late so did not get to use

breakfast was great

breakfast was fine

the hotel was extremely clean including the pool, my room and the gym facility

my room was clean, the staff greeted me warmly and breakfast was very good

breakfast and friendly staff

the breakfast is generic hampton inn so nothing fancy

was friendly rooms were clean and comfortable ate at the bar area and food was good and timely it is near the airport and our son used the shuttle to get to

the pool and service

my son really enjoyed the pool

pool, fitness center, business center, they offered food and beverages for purchase

i would definitely recommend this hotel especially for families great pool and hot tub

flight came in after midnight and they were awesome about checking us in and their shuttle picked us up quickly

was great, pool was nice, room was comfy, location was close to everything

clean indoor pool

the location is perfect pool is cool overall great

cleanliness was perfect along with the room size and, bonus kitchenette in the room

room provided for my kids wasn’t very clean

i even got an early check in, which was clutch after a red eye from the west coast

my family swam in the pool and the water was very cloudy

does not have shuttle

loved the gym. loved all the space and comfort of the room. staff was very friendly.

hotel staff was very considerate and accommodating, the pool and hot tub were clean and enjoyable, the breakfast was perfect

pool and breakfast

comfortable and even though my room was really close to the pool(on a holiday weekend) it was quiet

liked that this was so close to the airport, had a shuttle service, and had breakfast included

free l2 ev charging available on-site

gym is too smallthe pool and is too smallthe website pictures were deceiving the hotel looks

comfy beds, quiet, good breakfast and shuttle service to airport

breakfast area custodian was rude to 3 gentlemen sitting down at table next to me

clean, staff very nice, free airport shuttle, hot breakfast included, indoor pool and gym, big room with fridge, micro and coffee machine

the breakfast was great and fresh. my kids enjoyed the pool and very spacious rooms.

more info at check-in for amenities like the laundry facilities or gym, etc

you need a quiet place, full rest, excellent shuttle service, confortable pillows and bed, clean bathrooms, excellent towels and quality

gym and restaurant

the hotel was clean and comfortable, and provided a free shuttle at 04:00 a

wifi sucked

bother us because we were just passing through, but normally with kids we look for hotels with pools

it was okay we loved the pool and jacuzzi

gym room was disgusting

nice hot tub beside the gym

pool closed

and the shuttle service is a huge bonus

room service dessert--cannolis and cappuccinos--was delightful--authentic cannoli and

beautiful bathrooms/showers, gym was very impressive for a hotel gym, extremely comfortable beds/pillows, overall great

restaurant and bar fairly pricey but good

great restaurant downstairs, great gym, excellent service

the breakfast presentation was beautiful. all the food was really fresh.

the breakfast bar was terrific.

need more table for breakfast

clean, modern large room with two queen beds. a heated pool and gym.

breakfast had healthy options

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

parking was a little limited close to the lobby but we were able to secure other nearby parking.

to park on saturday nights as bar and restaurant are popular

wated 20 min at the lobby bar for a drink

friendly front desk staff at on-site spa and initial hotel check in

we had to come back for the comfiest beds, nicest bathroom layout and convenience of the hooked bar and restaurant

was excellent from the smooth check in to the large, comfortable room, amazing pool/spa and delicious breakfast

the service, cleanliness and breakfast were formidable. the place is central, cozy and quiet.

we both enjoyed breakfast

employees here are great. pool wasn't freezing. very nice hotel

breakfast was delicious & had a good variety

sauna and gym facilities were very nice

the buffet breakfast was an added bonus

loved the decor in the courtyard - really unique, delicious breakfast, and ample parking

proximity to the airport. shuttle service and a nice breakfast

pool

to the airport and shuttle service driver was nice

no shuttle, although stated there is

close to airport with shuttle.

breakfast was good had a great variety

the breakfast bar we thought was great

the continental breakfast was lackluster, but decent for being free.

was clean and under normal (not covid) circumstances there would have been great amenities - pool gym, games area, etc

they went above & beyond to pick us up with the airport shuttle service, which we greatly appreciated

the gym was well maintained with good equipment. breakfast was good with a good variety.

close to the airport, free shuttle

breakfast, room, and gym were perfect for us!

convenient, affordable, nice beds, nice breakfast

good location, friendly staff, breakfast simple but delicious.

easy to find, clean & great breakfast!

facility, comfy bed, window seater, clean room, nice toilettri, good breakfast choices, friendly overnight

cleanliness, breakfast, service.

free shuttle to airport. good breakfast

the pool, rooms and breakfast

without a car, not much in walking distance, although there is a hotel shuttle bus that delivers you within 3 miles

wonderful breakfast every day and we had fun using the indoor pool and the pool table and football table in the lobby

the breakfast staff was not very friendly

the place is clean and good breakfast service.

a good breakfast selection

the pool was quite cold and the doors to the outside near the pool were open letting additional cold

that worked the day shift can understand doing your job but it's how you talk to people made kids nervous and i had to get a little nasty

i loved the jacuzzi spa tub!

tues night dinner in the bar with the tues night specials. great meal deal!!

very clean. great location and breakfast. staff was very pleasant.

great rooms and good complimentary breakfast

lobby, bar , breakfast and shuttle folks made me feel welcome

it was quiet and there was parking right in front of my room

-wifi worked well

were quite, and the bar porter s place in the parking lot made being at a hotel in walking distance a necessity

it has cable tv, wifi and small fridge for your drinks

couldn t get on wifi

key worked for room but not for pool or outdoor patio reentrance

the pool or the hot tub was out of service.

the kids and i enjoyed the spa pool and swimming pool

the hot tub and indoor pool was a great way to start and end the day.

pool not available.

continental breakfast was provided

they also offer free continental breakfast and free parking which was a plus point for me

breakfast was good as we paid the price

very good location. near by shops & restaurant. very good breakfast.

the breakfast!!! it was just breads, bagel and juice

breakfast and location were good.

kitchen utensils could have been added with few more options and a hot water kettle

laundry , pool all amenities needed

breakfast was good but the staff could not keep up with the amount of guests that was dining in

i would have liked to have had liquid hand soap at the bathroom sink and dish soap at the kitchen sink

we stayed on the 10th floor room was just remodelled it was modern and clean , kids love the pool, big spacious and had a hot tub

kids liked the pool and it was convenient to get to all the attractions

easy to find, plenty of parking, friendly and helpful staff.

very young kids were allowed in the hot tub

wish one of the pools was open!

staff was very friendly and did their best to accommodate early check in for me which i do

was spacious, clean, friendly, private, great kitchenette even though e didn’t need it, conveniently located and helpful

it comes with a kitchen with all appliances

there are no restaurants in this hotel, though it provides more than enough kitchen facilities to fend for oneself

i love that i can do my laundry here, for free

location was excellent, free use of laundry was a plus.

excellent amenities like the laundry room and 24/7 front desk assistance

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

great service, pool, snacks. comfortable beds, free parking.

everything, no wifi no service!

location was great for visiting a student at university of buffalo. pool area nice, clean rooms.

we checked in in the evening so our kids wre tired so we didn't bother asking for different room but room not

sometimes parents are not mindful of other guests and they let kids congregate and chat (loudly) in hallways and take up the computers in the lobby playing video

clean. rooms were a good size. good breakfast. friendly staff

the pool and hot tub were closed (the hot tub was practically black) - this wasn’t noted on any 3rd

breakfast was awesome, the area large and spacious.

location for ub graduation was perfect!!!! breakfast was as good

only thing i wish was more variety than the same breakfast

the small pool and high cost

clean n bright corridors, complimentary breakfast and indoor pool n gym

the pool was small but perfect for a splash with the kids

the kids enjoyed the pool as we had it all to our selves

the pool was great and had plenty of towels

room well stocked kitchenette comfortable bed excellent breakfast bar we got everything we needed in a hotel for a

well maintained, good staff, nourishing breakfast

the kitchen area was terrific and would be great for an extended stay

was too early, finishing at 9am which meant that by the time we were done in the gym, breakfast was finished and we had to grab something else elsewhere

the laundry facilties were not working correctly

room size, friendly helpful staff, great breakfast

amenities are ok court , pool , hot tub and gym are bonus and bbq area

in-door pool with the hot tub is the best

smelling carpets, in-room kitchen fully supplied, friendly staff

having a kitchen is great for midnight snacks and storing food

i had a very late original arrival but because of the weather i didn’t arrive until i needed an early check in because my arrival was then pushed to the following day before noon and my important

the hotel was very clean! the breakfast was also very good.

location, kitchenette ,room size

the pool was located right by rooms

like the mini kitchen. the fitness room was very nice. i loved the breakfast options.

the staff was amazing, room was clean, lots for breakfast and i would definitely stay again

breakfast is all cold, but it's still worth the price we paid

breakfast is excellent: eggs, sweets, you can make waffles, tea, coffee

friend and i , we really liked the nice room, reception is very friendly, extremely clean, breakfast in the morning

location near where i was going to spend my time and friendly staff. breakfast was nice too!

although i travel with children and they may have had fun in no one complained of the noise or kids being kids

comfort, cleaned, breakfast, and services are good!

laundry facilities were not clean and it would have cost $4 to wash and dry one load which is a lot

we had to take our laundry to the front desk and pick up clean towels

allowed early check in

i liked the in room kitchen appliances.

like extended stays because of the kitchen and value

loved the kitchen in their. the full fridge is awesome. very clean room and friendly ppl

of the laundry facility and vending machines

the laundry worked