on site laundry. tv in each bedroom. front desk attendant was exceptional!

laundry facilities were good as well

laundry has no soap available and you have to pay 10 bucks to do one load of washing

i should buy towels in walmart and wash it in laundry

staff didn't aware us that the laundry and the kitchen would not be available must of the days of our stay

this hotel was the lowest priced yet had swimming pool, gym with towels and water and very comfortable room

pool looks nice

breakfast was good and ready for 6am when

excellent breakfast room was huge and so clean

pool and breakfast was great. staff was very friendly.

friendly staff, very clean room and beautiful pool, outdoor area to hang out, the location was excellent, right beside shopping mall and bass pro

loved the social areas, pool open until 11:00pm lounge and bar, as well as billiard table.

wasn't great, nothing really for kids

pool was a nice touch but small so once a few kids came in it was difficult to truly enjoy, i suggest adding a hot tub

nice gym facilities and 24h snack & beverage bar

pool was under repairs and we were not advised

was traveling with my pet. minimal pet fee and everything was great.

kids loved the swimming pool

not include for kids with booking

check out was noon my kids really enjoyed being able to sleep in the last day

i didn't realize there was a free breakfast so i was pleasantly surprised.

i was only there for one night. the breakfast is very basic but i didn't expect any.

good, very friendly and cordial attention, i would definitely come back there, the ideal small breakfast, i greatly appreciate how clean the room left me on the days i was there, thank

the continental breakfast was disappointing and the parking was limited and tight.

we did had the free breakfast because we had meetings to attend earlier.

gym/pool. room pretty and spacious.

7- gym was horrible, a/c

the pool wasn't cleaned on the weekend as they claimed it was a prime time to use the pool and hot tub

the bar at the lobby and the view of the highway

we have kids so we understand they were excited but came to get away from children, so wasn't pleasant

i want to thank the kitchen staff for their friendliness, helpful, and fresh breakfast

the gym was still closed due to covid

great breakfast and service

kids loved the pool and the great breakfast

big clean rooms, friendly stuff, nice gym and pool, fast internet connection

breakfast was excellent, variety of foods, comfortable bed, love the hardwood floor

the only reason i said i would stay again is the kids need a pool... for my sanity lol

noisy guests at night pets barking late at night the laundry room needs serious upkeep

customer service from reception desk to room service breakfast was good the waffles are great for kids only one day 28th june we had a bad service in reception desk lady was

spacious car park for my cargo

enough sanitizer, none available at the breakfast bar which should have been encouraging everyone to sanitize before touching the food and/or food

the room was nice and big the kids loved it.

the restaurant is very ordinary, and food not fresh. no room service in the morning.

better breakfast

early check in and change of rooms when had a problem with the existing one

no restaurant and no towels at the pool

love the swimming pool

breakfast was very disappointing!

clean, decent price, good breakfast in the morning

clean room with all necessary items for bathrooms and kitchen the most comfortable mattresses (clearly new) and soft sheets and pillows

amazingly friendly, venue was clean and the idea of having netflix on the tv was amazing for the kids

the smell got so bad i had to pack my kids up in the middle of the night and find a new hotel

walking to pool close to lobby

the breakfast choices were not good for kids. just need simple.

that lasted about an hour then there was screaming kids again at 1040, 0220, and 6 am

were upgraded to a suite with kitchen

perfect breakfast and friendly

nice comfortable, large room. great fitness room. free parking. good breakfast.

the full kitchen and the comfortable sectional were a very nice surprise

the dishes/kitchen items were dusty and appeared to not have been used in a long time or washed but not rinsed

pool water temperature could have been a little warmer

free breakfast, gym and pool were a plus

the gym was clean

comfortable beds,there is a choice in pillows (firm or soft) hot breakfast, the staff were great always cleaning and replenishing

great breakfast, pool, comfortable beds, dove soap.

ladies in the breakfast area very pleasant and they take the extra step to let you feel at home

staff, especially the guy who worked at the weekend, nice gym and pool, 24/7 coffee and water access and nice breakfast in the morning, big clean modern

indoor swimming pool was out of use.

loved how clean the hotel was and the breakfast

staff are wonderful, rooms are very nice, breakfast was good, they have a well built gym and my kids enjoyed the pool

the location is very handy,

no t enough handy cap parking

in the parking lot, you will find a gas station, mcdonalds and tim hortons

full kitchen ammenities is a nice feature, it is new so most of the things worked

restaurant wasn't open, shares a parking lot with several restaurants, including tim horton's and mcdonald's

great breakfast & laundry service.

complete kitchen

breakfast was eclectic but also tasty

the breakfast was great

delicious breakfast

very professional staff, clean hotel, greak breakfast and gym area was nice.

staff, room, gym all was great

the bed was very comfortable and the breakfast was fantastic!

the breakfast has a lot of options and the kitchen attendants are very helpful

common area kitchen, dining and living room is shared with all house guests

now is practically see through the restaurant on site took a long time to answer the phone for room service but it didn't take long to get

the gym is too small. only bad thing i can think of.

they kept the pool restaurant and gym open

right off 401 staff extremly friendly & helpful fantastic hours for pool, gym & restaraunt free parking &

spa bath was not cleaned, residue lining the bath that i had to clean prior to using tub

ev chargers in the parking lot were easily accessible and easy to use

118 was smelling like garbage, noisy throughout the night because of laundry beside

very good breakfast

didn’t have time to take breakfast … it’s really a great place to encourage my friends and family to visit

in was easy rooms were side by side kids enjoyed the pool breakfast was not bad rooms were very clean with lots of amenities check out

kids walked out of the pool area into the lobby and elevator dripping water so the floor was often

dirty room ,lunch bag breakfast, no working kitchen ,no working pool ,

they finally moved us to 220 which is freezing and the kitchen sink leaks everywhere so i had to put a towel there

the pool and gym were closed

the pool wasn't open which wasn't the worst thing but would have been nice to go swimming

continental breakfast

there was no breakfast as advertised

there was no breakfast

gym was well equipped and clean. staff friendly.

kids loved the pool

did not like the weight of the lids on the pans in the kitchen at breakfast

guest laundry

late check out of 12 o'clock was helpful for afternoon flight and reasonably close to airport

the gentleman who guarded and organized the pool was also fantastic

the hotel has a swimming pool and even a water slide

cleaning could have been better. especially the gym was quite dirty and not well maintained.

bright kitchen and meeting area at the entrance

the breakfast choices are now much more healthy

breakfast, bed, view, pool, everything!

early check in and late check out!

breakfast was not that good of a quality.

breakfast, clean and modern rooms, helpful staff, a decent exercise room and small pool

the pool area is not big but comfortable and clean

pool a gym were closed due to covid restrictions, so that was a dissapointment but not the hotels fault

laundry room and pool share the same access door, so the laundry access hours don't match what's posted because the

was nothing really to complain about, i did use the pool a few times and it was a bit cloudy and a little chilly but still nice to have the use of that

yet the pool /gym etc is all still closed just dose not seem fair

breakfast was fresh and tasty

plus the free hot breakfast was amazing

access to free laundry facilities was a bonus that was greatly appreciated

there’s a small gym and a pool

they don’t allow early check in unless you pay

hotel had everything we needed, including laundry

i chose a king suite with spa bath mainly because i prefer a walk-in shower and the room and bathroom were both large and

spa bath could have been bigger.

was there for a wedding and very much appreciated having an early check in to be able to get ready comfortably, feel secure in the storage of my personal

location was excellent for our purposes and the rooms were clean and available for early check in when we requested it

the gym is massive.

clean, great gym .

the front desk service was very nice, parking was easy and free ,and the house was clean.

bed, facilities, pool, staff

wifi connection was very fast

loved the gym at the racket club

hotel is quite big, takes a long walk to find the pool

pay extra money for wifi and parking

parking was difficult when we returned at night

there was a starbucks and bar near the lobby, staff was very helpful and friendly

always a pleasure to stay here. convenient, ckean and a good gym to get the day going!0

super comfortable bed. spa bath was great!

location, beautiful lobby, nice pool

we never used pool so i can't comment on it but i

if i had had a longer stay at a reasonable price, i would have used the gym great location with lots of restaurants,

was just sad that the spa was closed, would have been great to use while the kids played in the pool

pools was very cleans, kids loved it

there was a mix up with the time slot for the pool

pools was very cleans, kids loved it

amenities included: free parking, free wifi, breakfast included, pool and hot tub area was clean

clean, friendly staff, great breakfast

swimming pool

the pool and continental breakfast was nice selection

the breakfast was too dry.

the pool was warm and not busy

it was very comfortable, and the hours for the pool and workout room were very reasonable

to the gym and there was a family there that was letting their kids play in the gym even though it has

at the check-in/breakfast provide; the facilities such as the business center, swimming pool and gym are all great and well maintained

the breakfast was great. offered lots of options

breakfast was good

the location, easy reach of the airport with plenty of parking

hotel that i have been that does not include egg as part of breakfast especially when you have kids with

nice staff, very welcoming food, and bar was pretty good over all no

big clean comfortable room...lots of parking...efficient front desk staff

good wifi bed very comfortable very clean

beautiful place, friendly staff and it s very clean. parking was not a problem

the easy check-in. room service food was good.

breakfast was included, take out at the moment, and room service is available and good was great

the staff were very helpful great laundry facilities

private, clean, lots of amenities, free breakfast

clean, parking, late check out

cosy and great sleep warm pool n nice hot tub very nice restaurant parking was excellent wifi was excellent excellent staff

coin laundry is good but only 1 machine, need to queue up

room services

the staff is very friendly, the food at bar and grill is excellent

all was perfect - well, wifi was limited.

for 3 days stay, i didn t find any negative points but i didn t use the facilities

free parking and free wifi

the wifi keeping go off and on

i like bathing in the pool the water was so warm and nice

the breakfast was simple but we weren’t expecting anything so that’s a bonus

breakfast not so fancy but still ok.

if you can add some in your breakfast menu, that would be great.

breakfast is more of a bagel, quick on-the-go situation but i didn't mind ordering extra

room, great staff, complimentary breakfast(not many options but at least you don’t have to worry about it)

rooms are very clean, tidy & the gym is spotless

very tiny pool. no hot tub. mattresses where hard. crappy pillows.

i like that the rooms have microwaves, and there is a guest laundry. both really useful

i enjoyed the use of the ev charging during my stay.

wifi was good

parking was abundant and free

level bathrooms and casino bathrooms were dirty, also a lot of smoking on the parking garage instead of designated areas

only downside was that the pool often had a lot of children, which made it a bit less relaxing at times

wifi sucked and room service lady was rude

no info given about wifi password

convenient location , breakfast and clean room

size of room cleanliness breakfast pool

quite stay. breakfast was fresh.

comfortable rooms, good swimming pool and great breakfast

favourite things: cleanliness, spacious suite, beautiful pool to swim, great breakfast!!

from free parking to laundry fasciitis

spacious suite, great breakfast, nice pool, free parking, accessible to highways.

free parking size of the room location

a great breakfast too

friendly staff. nice pool. loved being on the first floor for the kids to swim.

pool

really enjoyed having a room with kitchen

like that some of the guests were sitting outside on chairs close to our room door where young kids were staying and those guest were smoking and drinking for hours so i wish there can be

clean room specially dressing table area with mirrors and hairdryer all rooms with kitchen facility , it was

breakfast was good and the kids really enjoyed the pool

they moved us to another room where a large laundry vent, which was extremely noisy

breakfast was really good for continental

laundry is

the free breakfast included is a+++

the breakfast is great the cook is so nice that’s such a great way to start a day

the gym and pool were nice and it s convenient for the subway especially as a solo female traveller

wish there was a coffee bar or breakfast included with the price

the facilities were old, some gym equipment not working, housekeeping not consistent

swimming pool is being remolded and gym facilities are not the most hygienic

the gym was also very nice

could’ve done better with the breakfast

everything was wonderful! very friendly staff, a great pool and spacious rooms!

breakfast could offer more variety

breakfast could have done with a couple more healthy options, but it was more than adequate.

our room was clean and the facilities were impeccable. breakfast was abundant.

drinks in the bar expensive

the breakfast is delicious.... and the bed is like a cloud.

we thought breakfast was included but it wasn't .

have to make reservations to use the pool.

all the necessities that was needed in a kitchen was there

i like the early check in upon request

late check out extended free parking

i wish the pool was open, but i enjoyed using the gym

suite had a kitchenette, however there were empty cupboards and drawers

breakfast offering was mostly carbs

main lobby,gym and pool closed and small makeshift breakfast room was a huge disappointment since we had

gym is finally in place. pool is working. good breakfast. nice staff.

average gym - cardio machines but limited weights

there were constantly no towels in the pool area and we'd have to go request more.

location and facilities, breakfast too

free starbucks breakfast

is minor but the front desk did not have change for quarters or loonies to use the laundry machines

room atmosphere, swimming pool, location

maybe a basketball hoop in the pool for kids.

the pool was great and you weren't overwhelmed by any chemical smells

like maybe directions to pool and gym

modern decor, pool, gym, mini fridge in room, 4 minutes away from toronto transit that runs frequently and the

very clean, convenient to airport, really good complimentary breakfast in the morning

have to contact the hotel to arrange airport shuttle

breakfast was good & close to my appointment

nice gym equipment friendly staff clean room able to solve problems easily

be clean but the bathroom was grimey, two of the towels were stained and evidentially dirty, the gym had 3 cardio machines that were not in working order

kids coming back from tournament and raiding the breakfast area the next morning

people screaming in the halls as well as kids running in the halls for hours

more variety for breakfast. ham, bacon.

advised by comfort inn over a month ago that early check in was fine

breakfast room when it wasn’t over crowded with kids

small complaint: when i emailed asking about shuttle service i didn't receive a response, so i arrived at the airport unsure how to get to the

free shuttle which arrived quickly

good shuttle service from/to the airport

hotel employee was very happy with the 24 hour airport shuttle because i arrived at 1230 am

excellent & helpful staff, shuttle very prompt & courteous, rooms were very q1uiet.

great staff, pricing, general cleanliness, upgrades, breakfast, location, quiet.

the gym wasn't really up to standard.

there is a restaurant attached on one side and a great bar on the other side

complimentary hot breakfast

the location and the gym which is small but has essential equipment for exercising.

breakfast was great, location was exactly where i wanted to be

breakfast is good

loved everything, the breakfast and complimentary lunch was awesome ans well presented

if we wanted drinks, the food how ever came very fast and hot , the morning was much better for breakfast we were attended to right

the pool and the gym were fine,the continental breakfast was very good: scramble eggs,bacon,toast,potatoes,coffee or

i also didn't like no breakfast and felt cost of perkins was high

loved the pool

excellent pool. good gym.

we did take advantage of the workout room and pool-spa

stay only, arrived late, staff excellent

visited during a labour shortage so some services, like room service, weren t available but they did the best they could

just kids were loud all night but not hotels fault just rude guest

there were lots of kids in the pool so it didn't make for a very enjoyable hottub with it being directly attached to

pool was a bit small ( disappointing)

pool

especially if you have young kids

free shuttle bus every 30 mins to airport terminal

breakfast was delicious and the kids loved the pool

early check in was great. hotel was clean and comfortable. restaurant was good..

modern, clean, and right next to the airport via free shuttle train.

the gym was closed for work.

the fitness gym has all essentials

the gym is well equipped

me and if you don't have wall charger you'll be waiting in line to charge your device with your kids but other than that make sure you bring wall charger this is the only thing i can say that

we needed it since we have two kids

we had a late afternoon flight taking off from toronto international and the late check out helped us have

pool looked beautiful but we were unable to actually force outselves into it because the water was

were at the property 2 bed apartment with 3 kids

happy with the pool and spa which we used

wifi was really spotty and it was difficult to do my homework and as well my microwave stopped

gym & indoor pool we used, were clean and no other guests used it

loved the kitchenette and bed waa comfy. great view

sized suite with living area, fully equipped kitchen and separate bedroom

wifi is a little slow but gets the job done.

pool and gym good

really appreciate the shuttle service which is available and timely

distance, however the shuttle compensated for it

cleanliness, room service and room

a small gym is in the basement

they have a swimming pool, gym and a restaurant

there is no option to buy laundry detergent in the laundry room - cool upgrade to think about, & there was a strong food

the refrigerator no freezer and the swimming pool small .

staff, location, free parking, facilities, cleanness

kids were playing basketball down the hallways

late check out and quiet floor.

huge comfy bed. quick lifts. friendly staff. punctual, helpful shuttle driver.

is free was kinda late so we had to wait breakfast buffet is top notch

as a solo traveler for busniess, having the gym on the premises was great for me

wifi was fast and easy to use

room service was so bad i asked many time about crib but they didn t bring it to room and they

i liked the spa tub. it was relaxing

good wifi, superb fitness centre/ pool

location was great for airport, the free shuttle service

didn t have breakfast there but did get a glass of juice and it looked ok

if you can show the cost of breakfast on booking

to pay extra for parking as well as breakfast when booking i was told breakfast was included for both

breakfast was not the best. few options available. parking is very expensive.

no free parking within the property and quite pricey daily rate without breakfast

location, spacious room, breakfast, beautiful lobby

was very accommodating, met all of our expectations beautiful lobby , bar and access to spa and restaurants

pool - too many kids

were fast, there was no lineups at the front desk, there was more than enough luggage carts, the pool was clean, but the gym was nice

we also used the spa exhale , which tried to scam us and felt weird

the front staff were very attentive. fresh fruit at breakfast! clean facility. very good !

) was glad of the pool and gym

the room is spacious with sofa, working desk and a mini kitchen with coffee machine, microwave and mini fridge

shuttle bus was free and a wonderful service

friendly reception staff. great facilities including gym and pool.

i will say though late check out at 3pm was really excellent i appreciated that

we liked everything: greeting at the reception, the room (spacious enough for 3 adults and 2 kids, clean, comfortable), breakfast

given our late arrival with three kids under 8, this was perfect

we liked everything: greeting at the reception, the room

negative is that there is no dishware and not a single item of cutlery in the suite, which is a kitchenette

loved the pool, it was easy to get to and from the airport, a tim hortons down the street, and parking was a

breakfast. airport shuttle. gym and pool.

laundry area only have two machines

was no room service after midnight

breakfast was good and the little bistro was so convenient for meals especially with kids.

hotel bar hours. closed at 12pm when many guest was still trying to order drinks

housekeeping dont take away dishes from room service

the location and convenience of shuttle service to the airport with reasonable rates.

room service menu was a little blah

great shuttle service

kids eating pizza by the pool and adults drinking from glass containers too

shuttle bus to and from airport

lot of noisy kids

no spa. gym is small and swimming pool is small.

t expect to have a such a great service everywhere: in the shuttle, in the hotel

my kids liked it

not fun after a 9 hour flight with kids

room service was not great but correction was made in good time

staff, gym, pool and food

the room was clean and comfortable. the lobby bar has a really nice atmosphere.

the pool was very nice.

has a gym, a pool, beautiful room, very nice service and a small shop inside the building as well a

breakfast was very nice

they didn't have the amazing cookies as usual, since the kitchen is closed, which is understandable

at 7am lasted for 10 mins with blazing sound and person talking over speaker

convenient for early flights with kids walk in and out of hotel directly into terminal 3 and very accessible via train to union

a lar carte breakfast was good

the noise of the train link and the party of kids next door at 1 am

great view from our room and loved the club lounge. gym was also great and staff friendly

the restaurant and bar are open until 1 am

staff amazing, clean room, gym and pool

everything is fine, it’s just that the fan in the pool area makes the surrounding cold.

airport shuttle. convenient and great staff

the hotel shuttle was a wait, but it came within 30 minutes

bar with large open plan seated area open till 1am serving excellent food so it's great if you

also i arrived early at the hotel and they were kind to accommodate me of early check in

breakfast was very good

there was also a small snack bar (overpriced but hey (+)friendly restaurant / bar staff. excellent service throughout. (+) was a+ the bar at night was friendly and accommodating (-) the bar shuts off their food service by then (+) in the lobby the bistro bar had a reasonable menu given its size (+) staff in bar particularly sociable and friendly (+) loved having starbucks on site and a bar to have a drink when we got here

lovely rooms, comfortable beds, good shower, shuttle to the airport every 30 minutes.

shuttle was on time & driver was helpful

the pool and gym access was not available do to

only complaint was extremely poor wifi. hard when needing that access

have been more convenient, just minutes from the airport, and the complimentary airport shuttle made traveling completely stress-free

the breakfast was good

i had to pick one thing i would say the shuttle bus was a little beaten up with a very ruff ride

breakfast selection was nice, especially the potatoes on the saturday morning

to restaurants shops and the beds unbelievable soft and so comfy swimming pool and gym every thing you need and great price for long stay would definitely go back again if head to

a nice room, excellent facilities and a really good breakfast.

the pool was great, and the multi station/functional weight machine in the exercise room was fantastic

i did not get time to use the pool facilities/gym so can not make any comments regarding these facilities

no free airport shuttle at this time but understandable.

hours of gym and restaurant. no tap, room service would be nice

loved that there was a pool / spa for customers to use, very much appreciated after a long day of travelling

airport, a free shuttle service is provided but watch out the time room is very well equipped 24h laundry

it's close to a restaurant bar , arizona which was good

shuttle, even at 2am

an exhausting day, i arrived at the hotel to check in tomrealize i left my purse in my kids' bag

one major reason i choose here every time i come to toronto is because of the airport shuttle

breakfast was good. the gym and the pool are well maintained.

breakfast was awesome..the front desk lady was wonderful..so friendly and welcoming

didn't care for the egg creations at breakfast

breakfast

didn't like the fact that the heated pool wasn't as warm as it should have been

the size of the room and the mini kitchen was the best of anywhere i have stayed

buffet breakfast,wifi,pool,gym,barbecue area

i didn't like the fact that the hours for the pool and gym close early and open late!

everything was perfect, the only thing i didn’t like was the pool that had cold water.

i utilized the laundry mat which was fine and the pool, but disappointed that there was no hot tub

pool was small and cold. not enough towels.

hotel overall was very clean,modern and the pool and fitness room were also well kept and large

the staff was taking custom orders for egg dishes - for elderly & kids, which was something new and surprising

they recommended me what time to leave and also offered me the free shuttle bad to the airport option

we had a shuttle booked for 6 am, the staff opened the breakfast area a little earlier so those who were

was amazing, kids had blast and it was truly awesome watching planes take off so close and all we had to do was

everything was good..breakfast area gets a bit crowded

room was clean gym was fine

advertising no room service

free wifi. fridge and microwave. early check in but for $60+taxes.

of kids running around in the lobby

the facilities are great for kids and families as well.

love the staff, the pool, the got tub, the breakfast so many options

breakfast was exceptional with bacon and turkey sausages available in addition to the usual fare

the breakfast pool and gym were great. loved the waterslide when it was open

breakfast is poor, no many choice. pool has high chlorine burning eyes. too small for swimming.

friendly clean pool breakfast

and shopping close by, the staff was amazing and helpful and friendly, the price was reasonable breakfast was

they are what made my stay amazing from the front desk staff, to the pool helper, maintenance crew and overnight desk staff

the lack of food services, no room service.

restaurants and bar has to open asap!

of don mills

bed was very comfortable room is spacious tv with netflix and amazon prime free parking

not enough parking , and need more staff at front desk for check in

free parking/wifi/breakfast were all great

parking and location

very strong smell of rotten fish in the parking lot

there was not any dislike however the parking lot seemed pretty tight with all the snow etc

the kids appreciated the pool and the gym. the room was spacious.

we had a room with a kitchenette and a sofa bed so it was perfect for me and my husband and two kids

good location, spacious room good gym and pool.

great service. beautiful hotel. great breakfast. loved the free weights in the gym.