it was amazinggggg i love the pool waterslide breakfast the staff was really nice and kind with us, our cat and our

room and facilities (especially the gym) weren't cleaned during my 2 weeks stay.

didn’t have breakfast

future i recommend to also have plain joghurt and some seets, nuts etc for the breakfast

gym was lovey and rooms were very clean

we used the gym and pool which were both very clean and machines were excellent quality

pool is small and not much seating area

kids loved the cinnamon buns

very clean, very nice staff. the breakfast had variety and it was delicious.

breakfast was great. coffee was hot and service for breakfast was great.

i chose a king suite with spa bath mainly because i prefer a walk-in shower and the room and bathroom were both large and

location was excellent for our purposes and the rooms were clean and available for early check in when we requested it

spa bath could have been bigger.

was there for a wedding and very much appreciated having an early check in to be able to get ready comfortably, feel secure in the storage of my personal

the price it was fantastic and 100% would stay again, there is a large games room, a kitchen and laundry room guests can use

laundry facilities were good as well

on site laundry. tv in each bedroom. front desk attendant was exceptional!

i should buy towels in walmart and wash it in laundry

laundry facility was not friendly for the guest stay short days

i didn't realize there was a free breakfast so i was pleasantly surprised.

every thing was ok except breakfast , breakfast was not enough and good

we did had the free breakfast because we had meetings to attend earlier.

cleanliness and breakfast availability

i was only there for one night. the breakfast is very basic but i didn't expect any.

gym was very small with limited equipment

everything, oh, the breakfast ud83eudd5e

great breakfast in a nice enclosed area

of the renovations the breakfast room was very small and the selection minimal

good pool and gym

availability of snack items at front desk the availability of good coffee 24 hr the breakfast was very good

allowed us a late check out free of charge which was amazing

service, breakfast, location were great.

people screaming in the halls as well as kids running in the halls for hours

downside were the kids at some tournament kicking up a storm when they returned in the evening and knocking on the

clean, every room have kitchen facilities specially the dressing table area with good light , mirror and

hospitality from the front office staff, the pool was perfect for the kids, great location close to the mall and restaurants, and you cant beat the price

my dog and kids were very happy

friendly with a beautiful salt water pool and immaculate gardens

we had a nice kitchen table and chairs queen bed 2 more chairs to sit in and a very nice clean

neighborhood nice and clean had laundry place very good customer service from reception desk to room service breakfast was good the

not enough tables and chairs in restaurent during breakfast time sad.

need renovation. laundry room was so dirty and old . rooms also need renovation .

i have 2 kids stuff::: sorry

having laundry facilities

breakfast could offer more variety

could’ve done better with the breakfast

room is very clean, free cookies and coffee in the lobby. pool is clean too

pool and elevator weren’t available

we asked one of the staff to change the time on the pool so the boys had to get out

had been significant snowfall and the parking lot had not had any snow removal when we got there and it still hadn t been plowed the

parking was easy

very strong smell of rotten fish in the parking lot

conveniently close to golf course.

bed was very comfortable room is spacious tv with netflix and amazon prime free parking

weak breakfast.

the staff were very helpful great laundry facilities

the laundry facilities & breakfast good selection.

free wifi, free parking and free breakfast is all a great bonus

breakfast was safe take out only with apple, banana, orange, yougurt, strawberry jam for croissants

the laundry facility is limited to only one washer and only one dryer

parking space, swimming pool remains open till 11:00 pm, gym available for 24 × 7, clean and specious room, very good staff

the gym and the pool was closed due to covid-19

all the space & the spa tub

there is some yellow sticky fluid on the laundry room floor, told them to clean it for three days

excellent fast wifi. liked outdoor patio. pets allowed.

suite for a week when i got married on the sheraton side and i always loved the food from room service no matter which side i was staying in and sadly my favourite french onion soup

received complimentary milk and cookies for the kids

i had to search for the parking space for 15-20 min the room service staff didn't know if the bottle water with a big tag on it was paid or free when asked

room service, same comments

we even had a challenge as i'd lost my credit card jus as i was trying to check-in with 4 kids and two dogs in anticipation of my daughters graduation ceremony

pool towels are too small

it was particularly loud for those with kids

good location. clean large rooms and bathroom. pool is good.

my husband had to drop me and the kids off while he drove around to find a parking spot

breakfast was great value and very good.

staff is excellent. polite and helpful. great pool.nice room.

i am experienced traveler, amenities are plenty, service at the lobby was good, very helpful, the gym is a bit small, only two track mills, two stepping machine, it has a jacuzzi and a small

the pool could have been warmer!

but we were compensated with a complimentary breakfast

pool needs to be renovated also add a whirlpool and needs better patio furniture

the pool is nice

people not respecting the no diving sign in the pool

we never used pool so i can't comment on it but i

the whirlpool in out room. balcony.

amenities included: free parking, free wifi, breakfast included, pool and hot tub area was clean

breakfast buffet had a great selection

plenty of parking outside

pools was very cleans, kids loved it

pretty clean and nice breakfast

it was quite an experience with my small kids and i tried to cancel my booking but i had travelled from far and tired, i ended up staying

there was no room service on new year's day. we had to go out to eat

pool was not open but very clean friendly staff comfy bed very quiet

location was good and parking was easily available.

wifi. sofa bed not very comfortable.

having a kitchen in my room bonus

big room with couch, table and kitchen.

rooms were clean. laundry, gym, swimming pool and bbq were included.

access to free laundry facilities was a bonus that was greatly appreciated

could have used a proper dinning area in our room, perhaps the room was an island in the kitchen for dinning

the laundry room is fine.

the hot whirlpool spa was 103 and the sauna was over 80 and sat on my towel while wringing out my bathing suit

new makeover for pool room and bedroom suites is amazing

amenities good. room service was nice.

it was fun to see about 15 girls joyfully using the pool while i watched momentarily with their mothers

breakfast needs to be improved

room, great staff, complimentary breakfast(not many options but at least you don’t have to worry about it)

breakfast is more of a bagel, quick on-the-go situation but i didn't mind ordering extra

having breakfast included.

the breakfast was very

the gym is huge, the staff is very kind, the location is super, my room was huge and the breakfast was

the pool was a little disappointed and required reservation every time.

we ordered room service and it was all so delicious

room service

gym is very nice and so is the

the pool area was kept clean and always full of towels

location, food offered at breakfast, pool and gym.

the gym had just 3or 4 equipments with some not even working

) free breakfast, free parking, gym

the gym could be upgraded. breakfast could do with a bit more variety

breakfast was fresh and clean every day, though it would be nice to have a bit more variety

it was great to have access to a laundry room too

friendly stuff, swimming pool & gym and lots of parking available.

pool deck was very very slippery. our kids walked slowly and still fell many many times.

parking included

gym small

the room was amazing, and the gym was great!

wish pool and bar was open but that can all be blamed on a little but nasty bug civid

we got charged at mat fee for using the free mats in the gym.

the employees were kind. the atmosphere was inviting and my kids loved the pool.

wish we had known that there actually was a pool available

with small kids it was difficult to get ready for business meetings in early morning without waking the little

ordered breakfast room service, i just wish they would of brought directly to our room my husband had to get it at

pool was little cooler . hot tub was nice though

very clean and comfortable and free parking!

breakfast not great mostly bread and croissants

the bar was closed early and the breakfast didn't have eggs or bacon

carlo inn gives you the best value for your stay especially with the complimentary breakfast

they have a swimming pool, gym and a restaurant

clean room, great air conditioning, appreciated the wifi

the rooms are perfect for business travelers, the gym and pool are good, the breakfast is good and the staff is warm and welcoming

room, breakfast , staff were excellent.

of options for breakfast; confections in the lobby; coffee; restaurant food was good; lovely beds/linens

friendly customer service and the accommodation for late check out

nice to have some separation in the rooms with the min divider pool isn't very big, but great for kids, they had a blast swimming the

love that we could do our laundry before leaving

requested a late check out and they accommodated graciously

also better opitions for breakfast it often was the same thing

kids loved the pool and the great breakfast

the kids also loved the pool etc ( its great for little ones because its swallow)

variety of breakfast choices including fresh fruit very comfortable bed very reasonable parking fee excellent

well located near 404, breakfast was much appreciated and staff were very helpful.

pool was too small ( probably better suited for younger kids)

is small - gym is under equipped although there is space - long waiting periods for elevator

everything was way better than expected...bathroom, bed, kitchen area ..all good

the pool was great and you weren't overwhelmed by any chemical smells

there’s a pool and gym

modern decor, pool, gym, mini fridge in room, 4 minutes away from toronto transit that runs frequently and the highway

there’s a pool and gym

that this is a huge deal but the pool area had no whirlpool or sauna

no pool and variety in breakfast for kids like pancakes

of 5, 3 kids, booked before our day at ripleys

nice bar but closed too early

just complicate to have the breakfast voucher every morning and essential gym.

large room, comfortable bed, wifi was working, good location with direct metro line to downtown

the rooms are very neat and i had fun using the spa and gym

kitchenette, dish washer, full sized fridge, and pull-out couch were a plus

from the quick and easy check in/check out, complementary cookies the kids loved, the pool, wifi and the delicious breakfast

now that our kids are getting older, a hotel room can feel very small & overwhelming

booked a two bedroom suite so my father could stay with my husband, myself, and our two kids

pool and hot tub and gym provided a nice break and generally it was clean and well maintained

you will need when you go on vacation planed or unplanned vacations clean quiet place nice gym and

that lasted about an hour then there was screaming kids again at 1040, 0220, and 6 am

fact that i had acces to the gym and the swiming opool every evening. breakfest opening

the pool was filthy and the hot tub did not work, it just ran hot water.

this hotel was the lowest priced yet had swimming pool, gym with towels and water and very comfortable room

everything!!!! great sleep, kids loved the pool. great price.

excellent breakfast room was huge and so clean

i travel all over canada with my dog and used to paying $0-$25/night as a pet fee

pool looks nice

really like how well the room service organizes our stuff while they make the bed

full kitchen ammenities is a nice feature, it is new so most of the things worked

parking area a little concerning, dark in areas and people hanging out in parking area

no t enough handy cap parking

in the parking lot, you will find a gas station, mcdonalds and tim hortons

to sleep @ 12 with people talking and having “fun” in their car below us very loud and my kids and i couldn’t fall

breakfast was eclectic but also tasty

room was not kid friendly, wires and dishes were accessible to kids, laundry was gross

free laundry machines

the front desk, maintenance gentleman and kitchen staff were amazing and very personable

swimming pool

asked room service for a bottle of water one evening and there were none

the wifi did not work well at all

wifi much improved from previous stay

only downside was that pool was still under reconstruction, but we knew that before booking, so wasn t a surprise for

i like the early check in upon request

late check out extended free parking

easy on and off the highway free parking

bed made a little noise, and the spa wasn't operational

the bar offers good drinks and foods

a fine bar and restaurant with good food at a 15%

parking was great, the hotel is quiet, free wifi, the staff were friendly and very helpful

decent room great breakfast

noisy with a ton of kids staying

the laundry area should have a credit card machine or coins

free car park, gym available, normal breakfast

118 was smelling like garbage, noisy throughout the night because of laundry beside

kids loved the salt water pool

this included towels in outside sitting area that were still there in the am at breakfast

nice pool, lovely garden, perfect breakfast, and friendly, helpful staff

location 10/10 customer service 10/10 breakfast 10/10

breakfast was included and really was excellent

pool

great breakfast as well

excellent and the gentleman running the breakfast was wonderful and fabulous at his job!!

shower stall, very late check in(3am), late check out at noon.

the pool was closed for cleaning. necessary but sad

the pool tiles inside the pool, just beneath the bord, would need a good scrubbing clean up!

indoor swimming pool was out of use.

the gym is too small but it’s alright

quite new building with modern rooms and nice pool and small gym.

my family very much enjoyed the pool

forgot something your also provided with mini shower gel, shampoo, conditioner, lotion and a body bar and face bar for soap

enjoyed the heated outdoor pool.

the pool

have unbrellas and lunch served in the hotel plus room service for food.

needs updated pool and gym

we specifically booked this hotel because of the pool for the kids and called around to make sure before i booked to have a pool and than we didn’t get it

breakfast was delicious

good breakfast and the kids loved it

but i must mention that the kitchen staff are wonderful especially lindsey

breakfast offered a change of menu over the days that we stayed

the pool and gym were closed

beautiful building friendly staff when checking in and out. snacks downstairs, gym sauna pool !

entrance to the building is so confusing and also the gym is very small

was egg and cheese wrapped in tortilla very small like a kids meal, one muffin, yogurt and a little juice box

cov -id was the reason for not having breakfast-it was good before. also pool and gym closed.

continental breakfast

there was no breakfast as advertised

there was no breakfast

i didn’t like that it never had the option of a snack bar in the room.

the facilities made it exceptional, most notably the gym

we also took advantage of the excellent gym

pool was an added bonus

just the right time as kitchen closed sharply at 10 am

the pool, the steam room,the sauna all were awesome

the staff wasn't very helpful as i called them many time to front desk and room service as we couldn't connect our phont to tv but they didn't show up

the pool wasn t finished for use!

pool sauna steam

the pool and hot tub were great

they dont have laundry service or even a room

also had noise from the laundry facility early in the morning

the breakfast is great the cook is so nice that’s such a great way to start a day

feel the breakfast menu could do with some improvement and offer better satellite channels in the rooms with

hotel was clean breakfast was good. i would stay here again.

the pool was warm and not busy

beds comfortable breakfast good staff exceptional

the breakfast was included with the stay and it was great

i would suggest that they have some weights in the gym as i tried working out and it was very limited

breakfast was not good, variety limited, biscuits were cold and all i tasted was the wood spoon and

gym - informed duty manager that the treadmill was broken on the first day, out of order sign

handicapped parking and easy access to room,elevator

good breakfast, big bed , good wifi

) the gym was not available because of renovations and i was looking forward to that

the gym

nice pool and gym. confortable room

room service were a little reluctant to visit even on alternate

i enjoyed the use of the ev charging during my stay.

small pool.

fantastic stay. very friendly and helpful staff. great location and plenty of parking.

excellent location to airport and good breakfast

they helped me to have a late check out, were friendly, and helpful.

buffet breakfast

to take an uber cab because the motel shuttle service dont start til 4:30-12pm which is ridiculous why offer shuttle but not tell us they

the shower wasn’t clean. the gym didn’t look clean either

large fridge with freezer, kitchenette well equipped

no breakfast

easy parking. convenient to tim hortons & sobey s supermarket. room temperature was good

the room was very spacious and the pool was great as well

incidentals are things from a bar or food at the restaurant

to covid it was unexpected as all the public pools are open we were looking forward to taking the kids swimming other than nothing bad to

the room service d the restaurant crews was above and beyond

liked everything however we were told we couldn t order room service you have to actually go to the restaurant

great wifi, hours of zoom calls went with only a single drop in connection - great staff, brought up

room service and guest services just rang and rang and rang

the noise from other rooms, or the hallways. kids were really loud.

woman in front desk in dining room on breakfast was moody

our whole week in dominican the staff congratulated us on our wedding and asked if we needed any room service for the evening

the pool for the kids.

the gym was great

no breakfast.

free was kinda late so we had to wait breakfast buffet is top notch

easy to get to/from airport to connect to transit to the city, the 24hr gym

it was real clean and very comfortable and the kids love the pool and breakfast was delicious..

breakfast was really good but we were close to the end and there was less variation towards the end

its nice that they had a pool and gym in the building. as well as laundry machines.

gym was small and i found the charge of $28 + tax for parking unreasonable

late afternoon flight taking off from toronto international and the late check out helped us have breakfast and return for bags without any stress

no free parking within the property and quite pricey daily rate without breakfast

breakfast was good with a good selection to choose from. courtesy airport transfer.

didn t have breakfast there but did get a glass of juice and it looked ok

if you can show the cost of breakfast on booking

to pay extra for parking as well as breakfast when booking i was told breakfast was included for both

lady who checked us in was very pleasant and even gave us an upgrade into a room with full kitchen, sitting area and water and dryer

salt water pool was a good addition

great rooms, comfy sofa and beds and laundry facilities in the room were great.

the wifi was good, the bed relatively comfortable, and the tv had adequate channels

wifi was really spotty and it was difficult to do my homework and as well my microwave stopped

was very nice and spacious, kids loved the pool

easy check in and airport shuttle. nice restaurants nearby.

all aspects were great. room service for breakfast was top notch

judgement at all they were super helpful when we were having trouble paying for our stay and the breakfast is super good

the bed was so comfortable, hotel staff great, and the room service delicious

staff ms cavel is awesome she remembered my kids from last year and that made them feel welcomed and special

spacious room, clean & friendly staff. airport shuttle an added bonus

my kids and i thoroughly enjoyed the breakfast buffet and the omelette bar

breakfast was great!

check in was slow. power cut on our last day no self laundry facility

the bar (menu and ambiance) were quite nice.

room was comfortable and bar was great

shuttle bus

the pool and hot tub was a hit with both parents and kids

the pool, the jacuzzi, bathrobe, underground parking and check out at 12:00 pm

not clean, smelly carpet in the corridors, poor breakfast, poor room service

wifi needs work. no elevator

not very clean, poor room service, lack of towels and toilettries

the spa was covered with tiles

parking lot sucks with piles of snow

was no room service after midnight

wish breakfast restaurant would open earlier. always miss breakfast as i have an early flight.

location for us. staff were very efficient both checking in/out. bar staff too.

11:00pm when i just wanted to get my kids to bed) when finally an airport staff member finally told us the information we had been

breakfast was good and the little bistro was so convenient for meals especially with kids.

the laundry was a little hard to locate

think his name is

great coffee bar downstairs

there was no ac in the gym.

) room service was an excellent value and the service was great

restaurant and bar was amazing!

the pool and fitness area

the bed my kids slept in was squeaky

location. shuttle service to airport for early morning flight

an airport hotel of this level and quality should offer at least some choices of 24 hour room service

the included breakfast makes it convenient to feed the kids right away without having to travel

it was a very good breakfast and the staff eereeonderful

the kids enjoy the pool

we were a bit early and the staff were very helpful in granting us an early check in

we liked having a bar fridge and microwave in our room, along with a coffee maker

wasn't an option to buy movies in your room (our kids were a bit disappointed) and we think the hot tub wasn't very clean or had some really harsh

we,including my kids, couldn't not sleep whole night

r kids were a bit disappointed) and we think the hot tub wasn't very clean or had some really harsh

pool was great for the kids and there was a nice fitness center!

the pool is great

wifi very slow, room not very clean

have been more convenient, just minutes from the airport, and the complimentary airport shuttle made traveling completely stress-free

wifi was very slow at any time of day or night

the wifi was a little slow .

it is close to pearson international airport and they offer a free shuttle that we took advantage of to catch our flight in the morning

room service and breakfast was superb with great attention from the staff

good gym/pool/hot tub

location is priceless, we were traveling with kids and a lot of luggage and it was perfect

the shuttle got us there very quickly

great facility. but in this day and age. free wifi is a must.

charge me for room service i didn t do

hours of gym and restaurant. no tap, room service would be nice

was too cold, sauna not hot enough & spa was very mild jets but hot

the pool could have been more clean but it was still lovely.

pool, gym, hottub and one of the elevators were not in a condition where it would be usable

specifically chose this location because i was with my kids and i needed a suite with a separate bedroom

good gym

insufficient window shade to block light. thin walls. hear kids crying next door.

one major reason i choose here every time i come to toronto is because of the airport shuttle

hotel is like new! staff is very friendly and accommodating. breakfast was great!

gym & room

four season sets the bar in terms of location, cleanliness, amenities and staff

loved the room service. excellent meals in both restaurants partnered with fabulous service

the hotel bar was a lot of fun on saturday evening

especially the change room of swimming pool is beyond description

very much enjoyed the pool and steam room

the las cation, the staff, the gym, the room

bath should have bars to help older people to get out of the deep bath

one of the best hotel gyms i've seen attention to detail

the bar area was fun.

well equipped gym and pool available

nice bar - and desserts but very pricey drinks

wonderful pool and overall hotel decor!

i liked that the gym was separated into 3 separate work out areas

next to transit and yorkville neighborhood, spacious rooms, clean, wonderful breakfast and pool

love the room and the bar and coffee shop

the breakfast was awesome

terrible breakfast and overpriced

the bar on the 6th floor is amazing

really liked the breakfast drink options, wish there omelette options but it was overall very

would have preferred buffet style breakfast

breakfast was great

breakfast should be improved

design, atmoshere, breakfast, comfortable beds, fitness center, location

breakfast way delicious, especially the sour dough pancakes

the location is terrific and the room was beautiful. the pool is an added bonus.

the central location, in room breakfast, and exceptional service made our visit truly memorable

gym. fitness, outdated and not maintained well

my kids loved it

because of the price i tried to take advantage of everything, but when i used the pool there were kids swimming lessons taking place

the lounge bar especially lovely

people super kind they gave us very early check in room very big and clean

wish we had brought bathing suits for the salt water pool and sauna.

the pool was closed, it was so disappointing but they more than made up for it

great location. close to subway and to rom museum. very friendly staff. swimming pool.

enjoyed the wine reception in the afternoon and coffee bar in the morning

they changed my room saying it was better but we got a terrible sofa bed for the kids instead of the two king beds that would be much better and we still had to pay more

good value for sunday breakfast or brunch in hotel restaurant good movies on demand in room

i think a breakfast, even continental, would’ve been nice. but no major concerns!

great location, amenities. fantastic breakfast.

quiet rooms, lovely bed, easy shower, kind staff, swimming pool and exercise facilities.

continental breakfast and parking was offered

large apartment style rooms with kitchen, location, cleanliness, free wifi

fully equipped kitchen, updated furnishings

the kitchen facilities in the room were excellent