nice pool and gym. confortable room

clean and modern. laundry facilities.

wifi was good

wifi free one not very good ! site would always refer to the paying one to set up

the bed was extra comfortable and the location easy to find with free parking

hotel employee was very happy with the 24 hour airport shuttle because i arrived at 1230 am

good shuttle service from/to the airport

i really appreciate the shuttle service

hotel is located near the airport and has a shuttle to airport the shuttle is flexible and arrives on

hotel was perfectly situated, room/bathroom was clean, shuttle back to the airport was quick!

no late check out

location, restaraunt, breakfast and clean room

the morning breakfast buffet

very close to airport with convenient shuttle service

excellent bar and restaurant

also the lady at the bar stephanie made the best margaritas

it got a good gym and a nice swimming pool

large pool & spa facilities that are 24/7

the airport shuttle to the airport was great but i'd recommend getting a taxi to the hotel from the

no room service at night

great location close by the airport and the free shuttle service was very much appreciated

showers/toilet for gym and pool breakfast was until 10am but was being cleared away by 9

jobert on the bar is such a joy, hard working very and always smiling

property was clean and the rooms where large and well finished the gym and pool where very good to

proximity to the airport. large room with kitchen facility

prehistoric to still be trying to charge for in room wifi

it offers all the amenities to suit your needs. i was surprised. restaurant, pool, gym, etc.

the shuttle got us there very quickly

close to the airport which was why we booked it - you can get there via the shuttle train

convenient to the airport, very helpful staff, food was good, gym also good.

the gym is well equipped

i even got an early check in

early check in was great. hotel was clean and comfortable. restaurant was good..

the gym,, that i used , was well set up, bright and clean

easy access to the airport via the shuttle train

him and the night shuttle chauffeur where both understanding and trying to help me recuperate it

my kids loved the low-flying planes in the window too :) the breakfast was quite satisfactory, big

there is a gym and a swimming pool as well

have no time to try pool and gym

we had a shuttle booked for 6 am, the staff opened the breakfast area a little earlier so those who were

restaurants were in the same area as the casinos so under aged children couldn t be with you to go to the restaurants

the pool wasn t open as it s still under construction. that about it .

ossing through casino

the pool and hot tub were great

had a hard time navigating the underground parking to find our car when we checked out .

clean room and hotel environment

room was great and the hotel has other facilities such as the gym and swimming pool although i did not get around to using them

breakfast, the pool, and the overall ambiance

the kids enjoyed the pool and the breakfast was really good.

breakfast was fantastic, the dinner was delicious, really appreciated the early accommodation to my

good breakfast

the breakfast is great

breakfast in the morning with a little bit of everything

very nice staff, let us do early check in

to the airport, free shuttle, great sized family room, staff helpful, cleanliness, decent small gym and pool, and nearby bar and restaurant (in hilton garden inn)

bar staff was rude that night but everything else was excellent

wifi is a little slow but gets the job done.

modern, inviting, and offered food and bar service.

and helpful staff, good bar and restaurant, coffee and water available in the lobby, free shuttle from/to the airport

comfortable, lobby and halls are spacious tastefully decorated and clean, easy check in and out, shuttle to airport and back is easy and convenient

nice staff, very welcoming food, and bar was pretty good over all no

hotel that i have been that does not include egg as part of breakfast especially when you have kids with

would be nice to have a high toilet so seniors can get up and down, no bar to assist you to get up, it's like sitting on the floor

room & parking.

always clean, complimentary breakfast, wifi, friendly staff and service

they have a shuttle that runs back and forth from the airport from r3 on the ground floor and departures

good gym and pool and decent if pricey food

great room. shuttle and staff were very good. great value your bucks.

free shuttle from airport

he helped me with the check in process and could see we had had a rough day, he gave my four kids and i free wifi

breakfast was not good, variety limited, biscuits were cold and all i tasted was the wood spoon and

beds comfortable breakfast good staff exceptional

the pool and continental breakfast was nice selection

small pool area gets crowded quickly

clean, friendly staff, great breakfast

i love that it was homely. the kitchen area was perfect and love the space in the room

pool and gym was closed due to covid rules

courtesious receptionist. great facility. the gym could do with a bit more equipment though

the kitchen area

breakfast

pool was small and cold. not enough towels.

pool had no towels upon arrival but a quick phone call from the pool phone to the front desk

hotel overall was very clean,modern and the pool and fitness room were also well kept and large

was looking forward to using the pool, but didn’t bother trying to book a time when i saw how many kids were in the lobby

pool was not open yet

facility like pool tables, or table tennis just to pass the time, especially for the kids

moment i left my table to get another plate for fruits during breakfast, the next person has taken my place where i was first seated

staff, location, quality, room service pizza etc etc etc

very clean , exceptional staff , breakfast was second to none

were stuck in the airport overnight due to cancelled flights with two kids

the breakfast is great the cook is so nice that’s such a great way to start a day

no laundry facilities

they dont have laundry service or even a room

great breakfast… very friendly and accommodating staff.

the free breakfast included is a+++

breakfast is good, and the staff especially the receptionist is kind and considerate, the room is

swimming pool and front desk services

in the king suite for a family , close to highway, we weee there for a baseball tournament the kids had a blast together

staff nice and friendly, helpful, even swimming pool slides don’t open during week

great breakfast. kids had a great time at the pool. will use this chain of hotels more often.

restaurant was good and check-in and dining staff were so friendly and patient with my kids

the pool was clean, the breakfast buffet was scrumptious

5 minutes drive from arrival hall at the airport, you can call them and they’ll send you a free shuttle in a couple of minutes the driver was so nice and polite, when i got to the hotel he helped

secondly i ordered room service

free shuttle to and from the airport. i called and they were there to pick me up within 5 mins.

no room service when we asked for some wine glasses.

staff ms cavel is awesome she remembered my kids from last year and that made them feel welcomed and special

love the happy hour great breakfast we had a red eye from victoria, we liked having an early check in $50

my kids really loved the hotel and did not want to leave

the breakfast buffet with ommelet station, free drinks every day and the shuttle to the airport

wifi was not working

is a charge for the better wifi

breakfast was delicious & dinner was great also. grateful for the shuttle bus.

they also have an airport shuttle

in was not as helpful as previously - not as welcoming and not giving clear instructions on the wifi as we had previously had problems with connecting

pool was so good

just the right time as kitchen closed sharply at 10 am

gym was well equipped and clean. staff friendly.

i liked the complimentary snacks available and that there is a bar and a restaurant aswell

we also took advantage of the excellent gym

t expect to have a such a great service everywhere: in the shuttle, in the hotel

also enjoyed the fact that windows faced golf course, so very quiet

service was excellent, reception team were welcoming and friendly as were the bar and restaurant team

kids eating pizza by the pool and adults drinking from glass containers too

shuttle bus

the food in the restaurant was very limited and no room service

the gym was closed, the pool is closed and they wanted to give you a

bonus, the pool

didn't get a chance to use the pool

did not have breakfast, forgot to take out the cheese we bought from the fridge

continental breakfast

there was no breakfast as advertised

there was no breakfast

the breakfast was perfect. the breakfast area was large, clean and open.

free bus shuttle every 30 mi

i had to pick one thing i would say the shuttle bus was a little beaten up with a very ruff ride

no pool or gym

no pool and washroom door in the way should be sliding door

location was perfect and lots of parking.

disappointment for the kids and

my 12 & 13 year old kids could not be at the pool without a parent

of kids running around in the lobby

wish i could have used the pool and gym

carpet and chair had stained, the pool and gym isn’t open like it says it is, the breakfast doesn’t happen

the pool is closed

the breakfast left a little to be desired the hotel and room are excellent

nice staff and clean nice rooms, small workout facilities and a nice pool

the pool and gym were closed

the hotel rooms, they had everything we needed and we were pleasantly surprised to find a small kitchen with appliances, cleaning products, etc

the room service was spectacular, quick and friendly.

the gym was small but clean and had everything needed

convenient and good amenities- gym and pool were great!

honestly, for the price, we were blown away to have a suite with a full kitchen included

hotel with no bar or food available on pre midnight arrival, not near airport, shuttle impossibly inconvenient,

friendly professional staff from the front desk to restaurant/bar to housekeeping etc

it also has airport shuttle

price was ok, location easy to access, pool

i enjoyed the gym and the treadmill.

clean room and a good price for room, free shuttle service, good price for parking for an extended time

the shower wasn’t clean. the gym didn’t look clean either

breakfast was a bit limited

bacon and no beans the breakfast sausages are salty and not sure it's meat breakfast needs some help like

location near the airport and casino

gym was small and i found the charge of $28 + tax for parking unreasonable

was a party in the pool room which made it uncomfortable to go down for a swim

when needed extra pillows, blankets they came immediately breakfast was excellent and the kitchen/dining room staff were extremely patient and friendly and

the scenery from the room was good (a golf course)

we needed it since we have two kids

was very nice and spacious, kids loved the pool

i like that the staff was extremely accommodating with my early check in request.

sheraton is only five minutes away and the shuttle bus was a god send

judgement at all they were super helpful when we were having trouble paying for our stay and the breakfast is super good

easy check in and airport shuttle. nice restaurants nearby.

spacious the room was, how well done the bathroom was, the gym, pool, spa and sauna were perfect

was too cold, sauna not hot enough & spa was very mild jets but hot

great location. the room was super clean. you have free shuttle to the airport every 30 minutes.

the gym has equipment thats broken. the steam room did not work. so the facilities are poor.

t

hotel could change our room after one horrible night

i could ot connect to the wifi

the breakfast buffet was excellent

ich is normal for kids i guess) in the hallway after 10 pm

shuttle service to and from airport

no free parking within the property and quite pricey daily rate without breakfast

didn t have breakfast there but did get a glass of juice and it looked ok

if you can show the cost of breakfast on booking

breakfast was not the best. few options available. parking is very expensive.

breakfast was good with a good selection to choose from. courtesy airport transfer.

the location is great, only a few minutes with the hotel's free shuttle to the airport and from there just 25 minutes with the up express to downtown

good location, great pool for our kids, rooms were spacious and the staff were very

suggest to have more coin laundry set or have the wash and dry all-jn-one

using the free airport shuttle was really convenient for getting to the airport early in the morning

clean room, great size pool for kids, decent selection of food at breakfast, helpful staff.

parking lot was crowded due to the snow not being removed

one night before our early morning flight hotel comfortable shuttle to and from airport amazing restaurant right in hotel a

it was clean and had a pool!

cleanliness, greeting by workers, location, price, restauarant in the building, pool and hot tub, and price for the stay

great service, friendly staff and nice bar for an evening cocktail

cleanliness, excellent customer service. the pool was awesome.

when i arrived at the reception desk - personnel gentil et prêt a aider a la reception great breakfast including fruits -

knew i was exhausted and took care of me professionally hotel was exceptionally updated the breakfast was very nice will return

fact that they are restaurants and costco so close to the hotel , hotel lobby was pretty clean , breakfast could've been better i like the free coffee all day and night

breakfast, gym, etc….

how to log into wifi wasn't explained at check in.

haven t use it), convenience store, bar

nice simple room used for 2 nights layover. excellent wifi speed. very good breakfast.

the pool and the gymud83dudc4d

to catch the shuttle bus at the airport was not clearly explained, so ended up waiting in the wrong place for an

our kids loved the pool

were super nice, place was clean and cool looking, it had a pool and gym, place was by transportation, not too far from food places and stuff

cleanliness, free breakfast

the kids had fun in the pool

but when all the parents are busy in lobby getting wasted no one paying attention to what their kids are doing

the pool. .my comfortable clean room...breakfast in the morning. ...the staff were great. ..

breakfast is ok selection is limited

i asked for late check out at noon and was granted that

breakfast, the pool. the staff

the pool was great, and the multi station/functional weight machine in the exercise room was fantastic

laundry facilities were complimentary

location,room gym pool towels

views from the room aren't great it's just the road and other buildings, the pool was nice however maybe they need a bit more chlorine as it tasted a bit like urine, only other

gym fully equipped and pool water warm

the pool water was pretty cold but that could be subjective.

i also didn't like no breakfast and felt cost of perkins was high

the room service was nice

wifi refused to work

room, comfortable beds, well furnished, modern bathroom, fridge, coffee machine, good airport shuttle, friendly staff

the free wifi was great since we had our 18 month old son with us!

breakfast was great, location was exactly where i wanted to be

breakfast is good

loved everything, the breakfast and complimentary lunch was awesome ans well presented

the gym is actually nice for a tiny hotel

free parking continental breakfast close to the airport

soaps, and the breakfast was fantastic. the late check out was a blessing

simple basic healthy breakfast met my needs

the pool though was closed and looks like is under maintenance, but its ok

wasn't very good for the kids

getting out of parking lot. traffic was busy

every thing was perfect 10/10 and the generosity in breakfast

should mentione that the gym and pool is closed because of the renovation for the people who are coming for a trip and wants

wifi was very bad and i couldn t even support whatsapp video calls let alone zoom meetings

able to do my own laundry

nice breakfast. airport shuttle good. overall good value. would recommend

free shuttle to and from airport

the gym facilities need some upgrades.

we made use of the breakfast, laundry

internet was intermittent, breakfast options were limited.

my info said that breakfast was included - when we got down for breakfast the host said it was not included

friendly staff breakfast was amazing

spacious room with a good buffet breakfast.

included breakfast and the beds were so comfy!!

and appreciated the complimentary taxi service provided in place of the shuttle, which was out of service

bed and pillows were comfortable, staff were great, daytime shuttle service was great ud83dudc4d

staff, amenities, location, breakfast buffet

night shuttle service was a cab company. not clear as to what to do when at airport.

also any hyatt place that i ever stayed offered the free breakfast but not this one

plenty of parking

gym equipment needs maintenance.

many extra features in the room including dishwasher, outside relaxation area, outdoor pool, barbque area, shuttle service to airport and various shops

before 10 the breakfast room door was closed both days i stayed there

appreciated the full kitchen

able to get complimentary late check out

the free airport shuttle the free wifi a great shower

i was disappointed in how hard it was to get room service

to sign up to some honours program where we have to supply so much information just to get free wifi

room service was quick and the salad nice and fresh

pool hot tub library bar

in but it was no response, when i reach the hotel at 1230 lady at reception let me wait with my kids at the reception for one hour and half without any update as she gives all rooms to previous

and half to check the availability of the room, she upgrade my room from standard to room with kitchen, which i really enjoyed it with my kids

machines in the gym weren’t very good, the universal weight machine was weird and anatomically incorrect

liked the bed and spa tub

we really like the pool, sauna, hot tub pool, and location convenience, friendly staffs.

there is also a small gym

very comfortable room, bed, parking, everything. tasty design and kind staff. recommended!

the kids enjoyed the amenities, swimming pool and fitness room.

parking lot is very tight. i barely could open my door beside the next car.

wifi was very spotty in my room

beautiful, clean hotel! close to olympium pool

our jacuzzi, the bed, the breakfast, the late check out option for an extra $35, the 24 hr gas station next door, cleanliness

no charge for an early check in about 1 1/2 hours. no charge for overnight parking

we asked for a late check out & was told first hour was free and we had no problem paying for an extra 2 hours

we had late check out and airport shuttle

breakfast was good, a good selection and availability, staff very helpful . nothing

liked the staff, the gym , the breakfast, the pool, the price

the dry cleaner was supposed to deliver the laundry by 7 pm

the shuttle doesn’t have enough room for everyone so make sure you make your reservations for the

kitchen and bathroom sink did not have warm or hot water. the shower did.

well laid out, nice “covid-18 bagged breakfast”, quick response when we called for an airport shuttle, booked and paid for my taxi in the morning to the airport because they didn’t have a

the indoor pool was good for the kids

the hotel has gym, laundry and swimming pool

my kids like the warm temperature of the swimming pool.

close to everything always has a shuttle no matter what time staff is fantastic

ack hair on towel), missed wake up call due to room move

strong wifi signal

great staff, room service, comfortable bed and free shuttle bus

tv had some watchable channels shower was nice staff were friendly and very helpful free wifi

breakfast was quick and a great way to start the

pool water temperature could have been a little warmer

good size bedroom , leisure facilities good , breakfast good , coffee on tap most of the day

breakfast was good. comfortable beds.

the pool was great hot

comfortable sleep. room was clean. wifi worked.

the food and the bar were excellent. the location of the property was also good.

clean rooms, friendly bar staff

room service not provided

close to a go station and there is coin laundry onsite

the breakfast was great. very fresh and a lot of selections

the kitchen was great! bed was comfortable. room very clean!

pool was underwhelming

perfect breakfast and friendly

location 10/10 customer service 10/10 breakfast 10/10

wifi works very well. comfortable bed.

machines and only 1 kinda of work, this

wifi didn't connect my kids tab, no food, breakfast sucks

room service was on another level

hotel advertised a gym, i was not expecting anything big , they had three

parking availability is good option with little charged amount

they booked a shuttle to the airport for free

surprisngly good breakfast. quiet despite being close to the airport.

further comments, everything is perfect that room studio, we love the kitchen

easy parking

location, from our window we could see planes landing so the kids were thrilled

there is everything you need for a good holiday: we used the pool, laundry, bistro

good size room with spa tub.

there is everything you need for a good holiday: we used the pool, laundry, bistro

good swimming pool and nice gym

was excellent gym and swimming facilities are ok parking was available and safe surrounding was calm and

i liked the warm side of the reception staff and the breakfast. also the gym.

e only cheese that was available every day) was out one day (they said it was out in the kitchen too), it was very bad breakfast in the hotel

room was big and clean, has a fridge, microwave and keurig machine, plus complimentary breakfast

clean, modern, workout room, pool, free breakfast, comfortable bed.

and the pool wasn’t the

the breakfast was fantastic. the suites were spacious and well decorated.

i wish the pool is bigger.

the kids found the pool a tad small!!!

hotel very clean staff very friendly and helpful breakfast was hit with kids!

hotel had everything you needed and also had pool and gym if required

the pool was not clean and gym was tiny

the pool was great, we had it all too ourselves. the room was spacious, very clean and quiet.

close to the airport and downtown. shuttle service provided. friendly and attentive staff.

very good amenities like the indoor pool, the gym and spacious car parking

the room was a great value and had a lot of amenities full kitchen, hot tub, fire place.

maybe longer pool hours

very clean. excellent covid safety system. spacious. full kitchenette.

all of the staff were extremely friendly and we appreciated that parking and breakfast were included

the line for breakfast was too long, but necessary due to covid restrictions

the guy that checked us in late at night and d breakfast staffs all exceeded my expectations.

quiet. clean pool, clean place overall. looks like a new hotel.

didn't use the pool - not sure it would be a draw for us.

extend breakfast time….lol

could finally sit down in the breakfast area and have somewhat of a real continental breakfast for the forst time since the

suite room was very nice, we love how there is a kitchen, sotting area and bed

was only one staff in the kitchen and dining area

new facilities and good breakfast, spacious suite.

kitchen and room were super clean

negative timing of breakfast 6-9 is too short of window if the change it to 6-11 am will be

are available at the poolside

cleanliness front desk staffs elevator quietness bar pool gym

pool process and cleanliness was great. room was modern and clean

we went to use the facility and the hot tub was full of kids with parent service watching them and the pool empty

two comfortable queen beds and a double sofa bed accommodated our three kids and us well in one room

specially with my 2 little kids and plus the curtain was still allowing water to get splashed

shifting with kids isn't an easy thing to do especially when they are half asleep

the bar was closed.

hey shut up we are

pool was nice as we had it all to ourselves

i like the fact that there is a kitchenette and laundry.

on the hallway from other room’s cooking ,and the room wasn’t clean, the broken vending ,and laundry machines really stop my steps

pet-friendly and offers a fairly large bathroom shower & kitchenette.

spending hours at the laundry mat to ensure items are safe to bring home

service, clean, friendly, warm in winter, available fridge microwave, tv, kitchen just all we need

airport shuttle driver drove like a madman and there were kids in the car

clean, spacious, got a gym and provided airport shuttle

stat ever hotel it was clean and room was big enough for family with kids staff was really friendly and helpful all time breakfast is pretty good to i would definitely

he had no care for me and my small 3 kids

much noise in the rooms around , i contacted the front desk and told them about the noises, kids yelling , tv on a very high volume with music on

pool to be heated or to have the option of it heated

wasn't cleaned well and couldn't park in some parking spots because they were partially covered with snow

room service was prompt with delicious and affordable selections

booked for 2 adults + 2 kids but hilton green claims that they only received info as 3 adults

i was clean and comfortable, my kids loved the pool and it was close to everything.

great value and included a great breakfast

the laundry option is another one

breakfast was great.

staffs were very friendly & allow me for late check out till 2pm

are free laundry services and for the location was good breakfast was very good with a good selection

a deal breaker but gym could do with more equipment

staff was very good but restaurant understaffed. bar closed very early.

now is practically see through the restaurant on site took a long time to answer the phone for room service but it didn't take long to get

i chose this place, because it seemed quiet and relaxing, but what they call 'spa and indoor pool' is

pillows and bed were soft and comfy. pool was clean and warm.

118 was smelling like garbage, noisy throughout the night because of laundry beside

the laundry area should have a credit card machine or coins

the gym was super basic

in was easy rooms were side by side kids enjoyed the pool breakfast was not bad rooms were very clean with lots of amenities check out

didn’t have time to take breakfast … it’s really a great place to encourage my friends and family to visit

delicious breakfast

great breakfast & laundry service.

not enough space and chairs, tables for breakfast sometimes

complete kitchen

i loved having access to a kitchen

easy to find 2) staff were friendly/helpful 3)accommodated early check in request which was very helpful 4)check-out was

not room service during the stay

very old, too much expensive, they let us wait till 3.30pm with kids to get the room

week wifi

parking area is a bit cramped. someone blocked me in, in the morning.

uninterrupted wifi is really good, i joined my office calls without any trouble

the hotel also offers a gym and laundry facilities

the hotel also offers a gym and laundry facilities

parking area a little concerning, dark in areas and people hanging out in parking area

restaurant wasn't open, shares a parking lot with several restaurants, including tim horton's and mcdonald's

really like how well the room service organizes our stuff while they make the bed

restaurant bar was good too

room was clean, wifi was fast and location was perfect close to square one and short drive from airport and

very clean, friendly staff, breakfast was amazing! kids loved the pool

always use this hotel each time i visit canada to see my kids studying, i like that it’s in close proximity to square one mall

was only one chair in the room, which meant that one of us ate a room service meal standing up

breakfast was available at in-house restaurant-food and staff amazing pool and hot tub very

you will need when you go on vacation planed or unplanned vacations clean quiet place nice gym and

the staff had no control of the kids running halls until early morning

amazingly friendly, venue was clean and the idea of having netflix on the tv was amazing for the kids

the pool temperature was also amazing

were very friendly, room was spotless, morning breakfast was delicisious

it was very clean and it had a buffet breakfast which was great!

breakfast was great

the rooms are very neat and i had fun using the spa and gym

the two bedrooms and two full baths off the kitchen/sitting area gave us the room we needed and everyone had a great time

bar wouldn't give even a slice of lime for free, and the manager of the bar wanted to charge $5

no pool and variety in breakfast for kids like pancakes

feels like a more luxury hotel, free parking was included, the rooms were neat and tidy, early check in when available

free open wifi

great location plenty of parking luggage carts available wifi available courteous staff

light dinner included. great breakfast

complimentary breakfast was not the best

great breakfast, comfy beds, accommodating staff. excellently overall.

last minute and because the credit card on file was in his name, i was almost turned away with 3 kids

breakfast was delicious

my kids were even grossed out by the pool

the breakfast staff, irene and thaddeus, were amazing. the spa was excellent.

it also had a lovely pool and gym

staff, breakfast, pool

kids liked the pool, breakfast was good but one of the staff came across as rude (i understood why

beds, pools, jacuzzi water slide for the kids,

the pool, the spa, the staff

the pool temperature was great, the jacuzzi was hot and the water slide was a lot of fun

gym should be accessible longer

i was very happy that the snack bar served starbucks coffee