shower excellent, wifi really good

pleased that the staff gave me an early check in as i was exhausted from a long flight

super helpful staff, easy to reach, plenty of free parking and within 5 minutes of our venue.

location, parking, friendly staff

reception staff, bar staff, restaurant and housekeeping, the birch is faultless

attached to a lovely terrace and over a bar ,which had a lovely ambience and quirky feel

staff was close to the theatre we were visiting late check out was great breakfast was

no issues with wifi

wifi was ok but a little flakey at times

restaurant, and jc bar are connected to the hotel

pins colada s from the champagne bar

there is no gym

room service menu is very basic but

good parking directly outside main entrance

eadmill specifically) was fairly basic but i did love the use of the adjoining studio for

very pleasant bar and restaurant- nice rooms.

great breakfast, good choice.

breakfast more than adequate. parking was readily available in the area provided..

the late check out was also nice, but not required

plenty of parking but just a bit too far to walk into town

spar facilities were also available, the gym, pool and sauna area too

the pool sauna and steam room were great, and the gym was enough for a workout

booked an overnight stay, we were able to use the spa facilities and the gym at no extra cost

spa was so refreshing and there s plenty of ice water to drink

unsecured car park bar closing early

spa is very important

the room was freezing and the heating didn't work so my kids were soon in my bed

i saw several people enjoying the bar food and i wish i'd had that

room offered 24 hours room service on a card yet the staff said it stopped years ago

dinner wasn't available, no room service

& had a good night sleep, the staff very helpful, cheerful & friendly on the first stay the wifi was excellent

wifi not great,

the receptionist changed our room with two double-beds without fuss so we could put the kids to bed after a long day

the staff me and my partner have stayed their on menny occasions to get away from the kids lol and we both have a soft spot for this hotel

room service menu very limited.

staff were very accommodating, pool and spa were lovely and great views from the room,

a great hotel,lovely spa facilities and great staff.

enjoyed the pool and the golf

kids menu extremely high

were amazing, the beds were really comfy and the staff were very friendly - i also managed to get early check in which was really helpful as a wedding guest nearby

stayed to be near to gatwick and the cophall parking

wifi in upstairs rooms which makes it difficult travelling on business

amazing staff, great location, exceptionally clean, great breakfast

everything else. room was huge. strong wifi, great surroundings and helpful staff.

more milk in the room for a 2 night stay. the bar supplied more when requested.

the staff were friendly and there was free parking on site

as our stay was over the new year period the pub, the bar and the dining areas were very busy, but the reservations for our group of 4 adults meant we

good overnight pub stay, quiet room, pub meal/ bar available . very convenient

clean room, easy access, off street parking

liked the place and type of room they provided, there are no hidden charges means wifi, and no parking

convenient and early check in available

wifi not strong enough

we were offered to eat out in the bar area, where our dogs could be with us if we had wanted too

the food in the restautant and bar was very tasty and the room was quiet and nice

good wifi free safe parking with a 10 min drive for gatwick

friendly and helpful staff! nice swimming pool, gym and room.

breakfast rip off

unfortunately didn t have time to enjoy swimming pool and gym services

the fact they had a fridge and microwave in the room, having travelled with kids it was very handy

it offered a late check out and a swimming pool.

free wifi and a smart tv everything that i needed prior to an early flight

wifi was good meaning that i was working away from the offices but maintained access to all the

wifi available on all floors

wifi good

wifi was poor

included breakfast is basic. cereal, bread products. some fruit. additional cost for cooked food

evening and there was just one other room occupied - it was so quiet, the staff were lovely, the breakfast spread was phenomenal - we didn t enquire about cooked breakfast but there were so many

i stayed there for a party they hosted in the bar but i know some were staying as an overnight connection for gatwick too for the mornings flight

comfortable stay, nice pub and restaurant. great breakfast with plenty of choice.

pub,tucked away and peaceful regulars chatty, staff all lovely good value for money with breakfast included

most cabins we stay in have this and it helps when you have older kids who want to watch their stuff on the lounge t

it had a great selection of food options for breakfast, lunch, and dinner, and everything felt well organized and welcoming

lovely view over golf course, lovely breakfast, plenty of choice, very helpful staff

is beautiful we had a little walk through the golf club in the wood , sunny day and very peaceful beds very comfy all room spot on tea coffee

friendly, and helpful, the rooms are very clean, and the views from the restaurant over the golf course are excellent

t great with heavy cases & kids)

someone checking in at midnight room service was imperative and the option of not having that after a 9 hour flight was hugely

was excellent, walking distance from terminal and bus service when you have kids and

to get to the hotel in the early hours especially when travelling with kids

it would be great to have 2 separate beds for the kids when you take deluxe bedrooms

the gym was a bonus ud83dude00 and the shuttle bus timetable made it much easier than trying to guess

breakfast very good better than our stay 2years ago

wanted to do some laundry but the only way to get the machines to work is through an app, which requires codes sent

small gym but enough to break a sweat

there s also access to the bar and food during the night; a very cozy, big enough room with everything you need a wide

beds comfy. had a bath. tea and coffee provided. had a late check out for free.

lovely room, really nice room service, nice drink in the bar. super clean ,kids loved it.

got a free upgrade, very impressed. wifi took a while to sort out but once logged in was fine.

got there late so had room room service dinner

reception agreed late check out then change my card

beds ideal for kids under 16, and a tv at the foot of the main bed so we could all squash together to watch tv

7 , ease of use , cleanliness , comfortable bed

was a little tight with 2 kids

the quietness, cleanliness , excellent wifi, free hot drinks and location in airport

always a corner room - and the airport runway view upgrades to aspire for 30 was incredible for kids

hotel was so convenient for gatwick north terminal where i had a very early check in

proximity to lgw north terminal is superb, facilities are good, gym, restaurants etc and the rooms are clean, comfortable and spacious

the gym is very small and not very inviting, not much equipment and space

excellent breakfast, good choice of food and drinks

bar in the atrium serving food also

lovely big bed and great arrangement with the kids beds too. surprisingly quiet too

ll english or continental) on site parking at great rates friendly staff great

the continental breakfast was fresh with a variety of choices and set us up for the day

no bar or restaurant for dinner at the moment.

completely made our stay with such a late check

gym is perfect

great location, inside the airport. clean, fast wifi, nice breakfast

breakfast for an early flight

everyone was polite and helpful. the rooms were clean and tidy. plenty of choice at breakfast.

open cafe; allowed very early check in for an additional fee; hotel is right next to the west jet check in - perfect for

free parking , free wifi and low prices. near to gatwick . clean sheets

breakfast was really good with two charming lady.

beautiful surroundings, lovely room and the staff were amazing, especially the man who cooked our breakfast

at trivelles for work mid week, this is my first choice of accommodation always - due to the free parking (which many properties do not offer by gatwick), value for money as well as a fridge and a (+) local pubs good and close by for food, and close to airport parking (+)7 minutes from gatwick, free parking and the manager went above and beyond to help me check in (+)airport with car park which you can leave your car during your trip and much cheaper than airport parking (-)parking charge (+)lovely staff. free car parking . cozy room . (+) parking is available at no extra cost (+) parking were easy, room was very good and quite and continental breakfast was reasonably priced and (+)clean, helpful staff and cheap parking (+)great place to sleep before early flight. purple parking is just 7 minutes drive.

early to catch a flight the next minute so the cook came in extra early and prepared a huge breakfast

no kids options for the breakfast

wanted a night away from the kids and a good nights sleep we were left very disappointed as we barely slept

sofa bed dangerous for kids with springs coming through

i didn't have a chance to try the restaurant or the bar but will definitely be back.

i loved the extra touches like magazines in the room, quality toiletries, excellent wifi and soft linens

no wifi. bed should be more comfortable. need a kitchen

cottage with outbuildings, numerous hot tubs and a swimming pool

throw away, and we had our breakfast at 4 am before leaving the accommodation, as the guest kitchen is open as self service with all what you need to enjoy a continental breakfast

lol the pool the hot tub the whole atmosphere of the place

couldn't get wifi to

our kids were a bit disappointed not to have access to the garden during our stay

was there with all my family and two small kids one year and three years old

good restaurants and a great park for the kids

derstandable considering it’s a popular airport stay) but it kept us up all night and the kids so they were shattered the next day so might as well just drove

check out, free access to the pool, lovely restaurant and free meals, access to coffee machine, gym access, complimentary

there is a bar and a separate restaurant

wifi didn t have the best coverage throughout the house

wifi was great

i ordered room service for dinner

the rooms are clean and the wifi is very quick

had very noisy neighbours above us perhaps kids running around so would prob not suggest ground floor if you don’t want to be

lovely family room with kids toys there, lovely touch!

the staff was kind, and the breakfast was sufficient

considering we had 2 small kids and we feeling like we are already running 40 minutes later than planned time, it added some

we didn t order breakfast. left before breakfast time.

location, nice comfortable room with good wifi, asian restaurant next door, free parking in front of hotel

the wifi / internet connection was not always working, but that could be outside the hotel's control

very cosy place. big room, nice beds for kids

complained about our kids throwing a ball around in there huge backyard so not kids

parking, excellent wifi, big shower, comfy bed, nice toiletries, velux window was excellent for ventilation on two hot

only there short time arrived 10 pm showerd slept well had breakfast then off

iron board in laundry room would have been a bonus

also has all day menu ,lovely little bar too

it has a bar : yaaaay

there s a bar and food to purchase

the restaurant staff were so nice withthe kids

his behaviour was unacceptable and frightened my kids

a spotlessly clean, comfortable hotel with lovely bar area and friendly staff

the facilities and staff were excellent and it has a gymnasium

kids eating free was a really nice touch and all the food was lovely

in order to sleep in different beds with my teenager kids

lounge and bed were wonderful. large tv and good wifi

the staff went well above and beyond to help us and our kids

very good wifi

really comfortable bed. reliable and secure wifi. location good given my travel plans.

room was very good, very clean and everything worked fine , apart from the wifi password didnt work but was not a problem to us , the bed was very comfortable and we didnt

wifi signal

) was very comfortable but no wifi as listed, it seems that they need to move the wifi boosters about a bit

excellent wifi

no real facilities needed a bit of extra shower cleaning lousy wifi

wifi in rooms in annexe would be an added bonus!

can't think of anything except no wifi in the rooms!

the outdoor bar was too open.

adjoining block had no access to the wifi, which was rather inconvenient

wifi was a bit hit and miss.

this was disappointing although not a total disaster as i had access to the gym changing room

nderstandable if targeted at

nderstandable if targeted at members) - bar stocks, apart from beers and wine, non existent - loads of small biting flying insects,

think the outdoor spa and reformer pilates could be included with the stay

spa garden was fantastic and all staff were excellent.

contrary to description, there is a carvery restaurant and the bar serves good also

50, absolutely brilliant, and the bar prices were really reasonable too

could be annoying is lack of network service due to the area and only wifi in the public areas

that wifi and breakfast wasn t included...

bar was very cheap

breakfast was included and was delicious

wifi took a bit of time to log on and sort out but once logged in it was ok

wifi did not work in my room

good for a nice evening dinner or enjoy the bar area for sports good for walkers, dogs, people

the lack of wifi in the room, which was frustrating as it was not made clear this was only available in public

the spa and the gym sauna and steam room were not working and that could have been made clear when we booked

spa building being a separate building

no public transit access but did have parking!

property has not much grounds to walk in

good breakfast and an extremely comfy bed

continental breakfast was great with plenty to choose from

free parking and wifi

a member of staff, seemingly on his way to deliver room service, saw us approaching, walked through the door ahead of us, and let it close behind him

the wifi didnt work

room service was very