good location and good parking, great value

free parking

parking & location

anxious about the car park as it was a controlled parking area and didn't want to get a ticket

easy check in and parking. staff pleasant.

it also has lovely breakfast that my kids enjoyed

the breakfast was much better than i had expected

very cooperative all staff, place is very calm and markets, bus stop and train is just by walk, breakfast was very good, actually it was my first time to travel alone, but here i feel like i am

was lovely place to stay staff very friendly and it was very comfortable the breakfast was lovely

everythin was to my satisfaction. good shower,cleane room,good wifi.

palace lodge hotel, is a good place for family kitchen items are available

breakfast an wifi ok

we did have a shower in our room, which was nice with having our kids with us

free parking monitored by cameras, which is very good

we did have a shower in our room, which was nice with having our kids with us

of breakfast options for vegans

delicious and varied breakfast

breakfast was great, couldn t have asked for more

the overnight bar was always well-stocked

free wifi and comfortable rooms

if you have a christmas party then make sure there are enough staff to cover the residents bar that is not involved so you don't have to wait for a long time to be served

like a lot of the people who stayed was in the same floor as me some lady shouting at her kids wasn t nice made me feel uncomfortable and scared for her kids

bar and restaurant offered excellent food and beverages

i guess i have a tale to tell my kids (head to the negatives

pm) - meant we didn't have to rush in the morning

tv channels for kids was not working they get bored but it is fine

so attentive to both kids & me we loved it

just that the gym and breakfast wasn t available

love the breakfast ud83dude0b thank

manoj was very friendly and kind helping us with our kids

if there is free wifi , it could be better. and heating can be better.

wifi only 20 mins free

intermittent wifi and no shelf at the side of the bed

paid wifi

said there was free wifi. had to pay for it when arrived

the hotel also has a more simply equipped gym

laundry room which always makes the whole suite complex smell amazing ud83dude02

parking makes it so much more important due to the location as well

the pastries were not nice, the ones i add to kids snack not a nice breakfast

laundry area a well spacious very clean kitchen are which provides all day breakfast, it even has a

people staying at the duke s head which is great ud83dudc4dud83cudffd we loved our room and the bar area , the staff where great and room service was tops

there was also a selection of bar snacks presented in the room but some items on the price list were not on the tray so we had to

easy parking

d to fill in a form) so we didn't bother

toilets in the public bar area where not up to the standard elsewhere and the floor was flooded

and my daughter could use the gym that was excellent we like to go every day and when my daughter has training we have to miss

time,one of the staff named megan was very helpful, caring and respectful towards i and my kids ( my kids both have special needs) i feel valued by my experience

mention must go to the breakfast buffet which is always my kids favourite part and really made them happy: it was abundant, with great variety and it was

we used the gym and everything worked and was in very good condition

staff very attentive rooms clean breakfast good

good clean rooms and great bar area and restaurant great prices available aswell

bar staff were equally very responsive

good service clean room yum breakfast

smart hotel lobby, with lounge, bar and restaurant

the bar staff are also very helpful

great organised breakfast to start the day with great assist from the so friendly staff martina is a great example

free parking and good quality free wifi

staff attitudes at check in, cleanliness, room service staff when our of their way to

the room service were all nice and professional too

the wifi worked well and there was plenty of parking

room was comfy and clean and they were very accommodating of our need for early check in with a toddler

clean and big room, clean bathroom, comfortable bed, good breakfast, friendly staff, strong wifi signal

comfy bed, nice shower, easy to park and free and room service. great food!

was the late night activity in the car park, which seemed a bit rowdy and worrying if you were parking your car there and there were several empty bottles about the car park the next morning

old worldly charm of the bar area

would only be improved by a kids breakfast option i reckon, something simple like toast or maybe a nice (less crunchy) cereal

there's a lovely big park opposite the hotel which is ideal for walking the kids or the dog

excellent beer; and excellent wifi although only in the pub

great breakfast and a lively bar on an evening

n/a apart from a flakey wifi connection

food available was lovely, i especially recommend you try the thai menu, and the 10% off at the bar with your room key was a lovely added extra

was genuinely blown away by the long room hotel and bar

bar and dining room downstairs

clean , it was very adequate for what we needed, we were offered 10pc off the drinks at the bar i would definitely book a room again it was close the st george's hospital which was the

the bar staff couldn t have been better and my room was just what i needed

large comfy bed, clean linen and towels, large walk in shower, large flat screen tv and good free wifi

very comfortable, great breakfast, very modern and clean with great location

we meet noah at the bar who served us with great skills and offered to cook for us if we liked

which is a shame as i don't watch network cable, but i was able to watch on my tablet, as wifi was really good

breakfast was excellent, staff friendly and helpful

equipped with a stove, oven, washer, and dryer, making it super convenient for light meals and laundry

monotonous for those who stay longer, pancakes, muffins and waffles would have been nice for d kids

monotonous for those who stay longer, pancakes, muffins and waffles would have been nice for d kids

decent, large kitchen with a bar, comfy bed an sofa/living room

the kitchen facilities and cleaning supplies were all very practical and efficient

not be better,staff and food were amazing,kids loved the pool,loads of pubs and nice restaurants in sutton, could not be happier with our

kids loved the pool and the hotel room was spacious and modern

located for central london by train, pool and gym an added bonus

sky sport was available in the bar area

location, facilities, room size and room service.

it even has a laundry on-site - but beware, it does not take new bps 1 coins

bus to the metro, it will be more comfortable if you don't have a car, or just travelling with kids

some kids had got stuck in one of the lifts while we were trying to check in and emergency services were

free wifi, tv, air-con

that was nothing to dislike apart from the parking. there was nowhere to park.

wifi wasn't consistent

but this really put the icing on the cake when mr laundry delivery man pulled up outside the hotel on a residential street with all his reversing

beds, high speed wifi, nice breakfast in shared kitchen, friendly staff and onsite free parking

very clean room and good facilities and wifi.

wifi wasn't working properly, despite the reception staff rebooting the router

staff, breakfast and secured parking

getting on to wifi.

wifi is poor, so needs looking at

convenient and great car parking also

everything except wifi

wifi also wouldn t work unless you registered with the cloud

massive room, free parking, lovely pub downstairs, nice area

had parking which is what we needed

parking at the back of the hotel particularly good

window in our kids' room was broken and couldn't be opened; their room was very hot

free parking and a lovely continental breakfast included

location, very friendly and caring staff, excellent breakfast in downstairs room, spacious room with good bathroom, comfortable bed, nice to have

parking was no problem, check in was simple and the rooms were ultra clean and tidy

poor wifi on top floor of hotel

easy check and great shower, clean and late check out too- 11am, which was much appreciated

booked 2 rooms, one for us, one for the kids

man on reception who gave us an early check in

needed a rea towel in the kitchen....only the one thing i saw as a negative & it's trivial

late check out and they let me to check out even later for free

hotel now has really nice self contained apartments - lounge, bedroom, kitchen and bathroom

free wifi, free breakfast

resident wedding guests had parked in all the reserved/resident allocated parking spaces

location is great for us and the added benefit of parking works

they provide car parking, comfortable bed

at the bar could have been quicker - they were idling around a bit, while 10 people were waiting to place

breakfast was a little slow and a little disorganised

we had a few drinks in bar when we arrived and sat in the lovely courtyard, lovely vibes and

the staff are friendly, the rooms clean & comfortable and the breakfast delicisous - thank you

- you're on the definite stay again list :-) if you are a beer aficianado, the selection in the bar looked pretty vast too

breakfast was great

no room service however i could collect my food and take it up to my room

friendly staff great location. free parking. free wifi

great breakfast, hotel sat in a beautiful location

golf course which i have to say is the main reason for our visit was in shocking condition, it is

location on the glof course and free wifi

breakfast with no continental option in the restaurant but apparently available as room service

the bar and restaurant area without peer and must be seen to be believed

room service was lovely polite and helpful, so was reception staff

free wifi was a put off as it didn't work

tv stopped working on night 2 and room service eggs benny maybe the worst i've ever had

slow wifi

i do not eat breakfast location parking room service was good

efficient room service

the wifi kept disconnecting

i ordered room service one night and even though the restaurant was busy it was with me within 15 minutes,

and they had room service

room service: one order of fish and chips, no drink: 25 pounds

also the room service was really

the wifi did not work

we didn't eat here in the evening but the bar and restaurant were very busy, breakfast was

the bed was so comfortable and big and the mini bar was well stocked as well as a good provision of snacks

the room had good air conditioning, free wifi

pub/restaurant/wine bar are all immaculately maintained and the location is extremely spacious

great room and stunning bar area. although next to main road, the bedrooms had triple glazing.

slow wifi

was no pen in the room to complete the card for room service

choice and freshly cooked breakfast, good room service

but the lovely bar lady kept me company, and she was super accommodating

the bar was excellent too

the bar is incredible. beautiful pub, my favorite part.

least on a sunday)

lovely room in a very lovely hotel / inn. great bar and restaurant and really lovely staff!

they are flexible and allowed an early check in and late check out, which was very helpful

location, right across the road from the train station and next to a great bar but very peaceful at night

no room service - kitchen closes too early

mcdonald's around the corner, helpful if you need to eat something fast, clean rooms, excellent wifi, 24/7 reception

nice and clean room. wifi worked well. mcdonalds next door where you can find some breakfast.

there is only one place to get the qr code for the wifi

good access, comfortable bed, good wifi. very good value for money.

wifi kept disconnecting but i still had service so i used my data

good wifi on the third floor

bar & food was good

i had an email saying an early check in had been agreed an we could check in anytime after 1-30

the wifi was faultless throughout our stay

staff were incredible, they helped us with a slightly early check in and even found a colouring book for my young niece

parking, hot drinks available from vending machine when you include breakfast in your stay, staff

comfortable stay with parking

very good size room which was clean. plenty of powerpoint and good wifi

easy parking

chance of early check in, beautiful park close by

wifi dropped out a few times during the night, had to keep logging on

the bar is very popular so some noise can be expected at the weekend.

wifi was awkward as you had to sign up to one of the sky providers

couldn't get wifi to work it didn't matter on this occasion, so didn't bother staff

our room was directly over the bar downstairs, but the room was still surprisingly very quiet

wifi a bit slow.

the room service food could be a bit better, tasted a bit bland.

small gym, clearly planned by someone, who is into strength training, optimized for the small space

breakfast really good and staff very friendly and helpful

sadly the restaurant & gym facilities weren t open but this was due to government restrictions

staff, free wifi

the internet was down so no free wifi. apparently regional issue, not hotel specific

the wifi could have been better. signal was shy and sometimes very slow.

good facilties and wifi

very accommodating and helpful staff, they were able to allow me a very early check in

the staff were friendly and attentive, especially bar manager rod, who provided a warm welcome and set the tone for an enjoyable stay

welcome from staff and a complimentary drink, we ate our evening meal in the bar and enjoyed it

great location across the road from tube, lovely room, great breakfast

dislikes but was surprised that the women s toilets for the public bar were upstairs

welcome drink and a very good breakfast in the deal

for the price and location nothing. however, wifi was slow.

station and many bus routes clean and comfortable spacious room nice toiletories in bathroom good wifi

wifi is decent/bad

good facilities and wifi

spacious room clean and comfortable good facilities good wifi

good wifi

the breakfast was delightful, with so many delicious options to choose from

room service just dropped of new towels no cleaning or empty the bin bag in the room

additionally, there were significant issues with mobile network coverage, and although wifi was available, it was challenging to maintain a stable connection

cafe and breakfast

staff were friendly and were very helpful when we requested an early check in

good wifi

the lounge downstairs) and wifi, so perfectly adequate

the room itself was very comfortable and clean and nicely done and the wifi connection was great

wifi good

the pool. the breakfast.

room service was a little tardy but everything was hi-tech so took a little while to get our heads

the rooftop infinity pool and jacuzzi was amazing

spacious and clean room, pool was amazing with a nice view of battersea, staff were friendly and always helpful, excellent

breakfast charge for kids

i couldn't breathe, my kids and i couldn't sleep

breakfast was also good

we also appreciated the bar downstairs it had a great atmosphere, with a nice crowd and good energy in the evenings

breakfast was lovely and all staff was super friendly

food was gorgeous too and a lovely cosy bar to have a few drinks the night before our flight

every thing was very nice except the breakfast could been better

needs better breakfast more things

hotel has no bar and has a self service continental breakfast which is fine if its what you want

great large rooms, modern bathroom breakfast was good.

the breakfast had more choices it would be better

breakfast was ace and the young asian guy was so sweet and

didn t have breakfast but bar staff in the evening and hotel reception staff were friendly, welcoming and professional

wifi was good and available in all locations

be nice if the restaurant downstairs had a kids menu and served more lunch type food aswell

also it would be good to have a few more typical kids meal options on the menu in the restaurant for the fussier eaters

great choice of breakfast to suit all tastes

wifi unstable

maybe, more options for the breakfast. i mean we ate each day the same things.

i somehow expected in-house laundry facilities, not an outside service provider

great location,helpful staff,warm comfortable room with super breakfast,great value,thanks.

i had room service when i arrived and food and staff were brilliant

early check in great thankyou

fact there s was swimming lesson in the pool for the time i go there 3 till 7 plus the parent kids seating and walking around the spa

i saw a gym facility available but haven t used it

the gym could have been alot bigger with more facilities

nice large suite and good breakfast. spa was full of kids so not very relaxing

wifi was not working at the property

the breakfast was delicious

the gym and the pool

go to another hotel, but their manager mr ali promised they would make it up etc, and offered a late check out which i needed because my flight was 8 pm

which feels like a luxury apartment, breakfast and dinner, the staff and i really enjoyed the pool and spa

great views. nice pool & gym. perfect service.

great views. nice pool & gym. perfect service.

each and every one of them from the check in to the bar and restaurant, to the night manager

location, lively bar with garden, beautiful decor, excellent food in the restaurant, attentive and friendly staff

the outside bar was wonderful a great place to sit and relax after a long day of sightseeing

the bar and restaurant areas were warm and enjoyable to spend time in

at a pitty october

wifi was rather in and out

great location, staff very friendly and superb breakfast

bed for kids in family room not very comfortable

we arrived late with 3 kids no room service or even crisps in

having to give my personal details for the wifi

staff were very friendly and very accommodating, we asked for early check in and they honoured this with no charge

to charge if for early check in, if the room is ready then you should be able to check in, if it isnt then it just

the room was small but it had all we needed: a super comfortable bed, enough closet space, great wifi, ample hot water, and it was spotlessly clean

close to the train station even thou room was small the facilities were good and good wifi

i asked the staffs when i check in that could i have a later check out at 3pm on the last day, as my flight was 9pm