there is a parking in front of the house, and areas in the garden to sit and chill

some facilities for kids

was reasonably clean and room service satisfactory

some facilities for kids

restaurant, nice spacious room, good wifi

even has a heated pool

especially breakfast and dinner exceeded our expectations

beautiful garden, friendly staff fantastic breakfast lovely restaurant in lovely setting

breakfast was good with a varied selection of food, nice coffee and wonderful welcoming staff

attentive staff and excellent food , both for breakfast and evening meal

were many photos of pool in the description of the place and room, but on the arrival we heard the pool is not used

we could not have time to spend in swimming pool or for breakfast, we had to leave early morning

didn˙t know in advance that we won`t be able to use the pool, leaking in the bathroom, we expected more variety from

am giving 3 stars only for the big swimming pool you'll get access to just across the road and for the host being nice to us to refund us

the big swimming pool across the road, quiet location.

breakfast, pool, staff...

entertainments (bar, pool table, club, shops, gym

for us it was better to stay just for breakfast and rent a car to see the

room with 3 beds are friendly for family with kids

good location, good breakfast, friendly and clean

parking close was difficult

t not guaranteed) directly in front of the property

nothing to dislike. lack of designated parking was the only issue.

very hospitable stuff, nice city, comfortable rooms, very delicious breakfast!

the breakfast was excellent

staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part of same suite

for breakfast there was a great variety

staff is super friendly and very welcoming especially isachis who always looks after kids during mini disco

daily night events at the bar place were fantastic

only downside was the cold water in the swimming pool

the pool area was beautiful with great views

breakfasts are first class the spa is exceptional the gardens are spacious and beautiful the staff

flowers and two black swans, very good breakfast for all the tastes, three stylish restaurants, bar with live music, smiley, warm and helpfull staff, it s more than i expected

would have liked longer hours for the gym

room was very well appointed with plenty of wardrobe space and drawers - not always the case in hotels

breakfast service atmosphere spa gardens

was very good, hotel and swimming pool as well

pool was great and the staff food wasnt that good as expected just plain and simple just the same

the pool is rather cold as placed in the shade most of the day

pool area made our granddaughter very happy

nice small-size pool and relaxing facilities

the kids club and jose antonio too were great for our daughter

complimentary drinks in to fridge and little bags of candy left for the kids were nice touches

gym and swimming pool with jacuzzi just excellent

th) spa area occupied by a lot of kids

good breakfast, cosy apartment with beautiful view, nice swimming pool with lots of entertainments

i like the swimming pool

clean and comfortable room for one person. nice pool available, very friendly and helpful staff

complex, nicely maintained, very pretty garden and pool area

the hotel has facilities and even a pool, though we didn’t have time to use them

there is a swimming pool and you can use it for free

that works, something for everyone at mealtimes, sun beds always available next to the large warm pool, staff very helpful, option to hire a kettle and book excursions via hotel (shogun trip

pool area and gardens

beautiful garden and pool area and great varied food

the range of lovely fresh and cooked food for breakfast was amazing

good location in the park with nice view and well carried pool and garden

pools are very nice with palm trees and exotic plants around

of activities - basketball, pool, mini golf etc

how beautiful the place was, how well it was maintained and the pool area is just perfect for kids

the large pool has warm water and is suitable for kids

the pool area was great, the restaurant for lunch was very tasty

also rooms were not soundproof, could hear furniture moving in other rooms and kids running and shouting up and down the

so pleasant, helpful and involved in the wonderful stay for me and my children, from the pool bar staff, to the restaurant, housekeeping and reception

the swimming pool was amazing

that you basically had to walk with a watch the entire time, to figure out for example which bar will be open at what time, where you can get coffee at what time of day

swimming pool area is very nice and the price of drinks and food at the bar is very reasonable

we booked half board - wide range on offer for breakfast, and high quality set menu in the evening (though many other choices were available on a

breakfast was excellent, the views from our room were lovely, the room very comfortable, the pool

the outside tables and chairs for sitting and the pool area were spacious and uncrowded

great choice for breakfast

pool not heated, but not a big problem since we were exploring the island and just one afternoon

beautiful lobby, bar and dining room

loved the swimming pool

excellent hotel & excellent service in the reception and the bar they treated us very well

also we used a small swimming pool that was very relaxing after a long trekking

pool and gym has to be booked in advance because of covid restrictions

small but very convenient gym

bar snacks available at a good price

the ubication and the breakfast

pool complex was quiet, handy pool bar, clean, meals wide variety, room clean and comfortable

would be a good extra to have, cocktails at the pool bar better to have made originally and not from precooked syrups

breakfast was very good with plenty of choice

immaculate comfortable pool areas

gave me the key to another room where i was able to sleep, returning to the original room before breakfast

good buffet breakfast

breakfast had many options

ie where is the spa, the prices, whether or not they do room service,

delicious breakfast, friendly customer service, desk staff

breakfast and dinner were very good with plenty of choice, and we especially loved the fitness room

lacked in facilities, no tea or coffee facilities or mini bar fridge

food, not much options especially for kids limited selection

i particularly enjoyed the lovely pool area, and the breakfast offered a great variety of delicious options that fueled my days

the room and the pool area had a good view of the ocean

the buffet for breakfast and dinner (we were half board) was excellent

a deposit must be given for the towels at the swimming pool which is a little bit cumbersome

the staff were lovely, the rooms were spacious, breakfast had loads of varieties and it was very clean

there is a spa and even a ping pong table

friendliness and helpfulness of staff. view from pool side rooms. hotel location on seafront

breakfast was ok, bed was comfortable and room was clean. great views from balcony.

perfect location and nice breakfast. the view from the room was perfect

breakfast was nice your typical buffet but there was plenty of choice and plenty of places to sit

room service or half board available if you want it for around 15 euro a day from its modern sister

station and ocean promenade), - cleaned everyday, - balcony with nive view, - safe area, - good wifi, - polite hotel staff

wifi, lack of parking

there was a bathtub with enough hot water to fill it, relaxed atmosphere, quiet area, good wifi

wifi, wifi, wifi, wifi

the pools were lovely and it was great for kids

pool was very shaded

no parking - difficult even to drop off limited spa facilities

loved the gym on roof which i used every

location is very good, just opposite of lago martianes, one of most beautiful swimming pool in the world

the wonderful staff, the breakfast, cleanliness of the room

the breakfast buffet has everything you can ask for

the hotel is right on the promenade, lots of bars with very loud music

the rooftop area is very nice, with lots of seating areas and shade to enjoy the pool

breakfast was excellent, the staff helpful and super friendly, and the supply of towels for the pool a good idea

hours of the gym and the spa : only from 8am to 6pm and only for very reduced amount of people

everything was simply great, the spa was a great treat on the stormy days.

rooms very spacious and clean

the spa is also absolutely worth it and a great place to relax

the spa staff were fantastic-the lady at the spa was especially friendly and helpful, and the masseuse

breakfast - good choice buffet style

wifi was good and media streaming

the entertainment with marcos, that guy was bursting with good energy the whole time from aqua gym in the morning to dj and dancing late at night

very good everything, good breakfast, big pool, good personnel

pool so small and not enough umbrellas for all guests, also all drinks in dinner not included,

loved the rooftop bar and outside seating area

great location, clean room, helpful stuff, tasty breakfast!

the pool could have been a bit warmer, given the winter season

the roof top bar and pool are very nice with great views over the city and the breakfasts are good

pool on roof

really pleasure to go with or without kids

am not satisfied with the opening hours of the gym&spa

another hotel service is that there is a self service laundry wash & dry on the ground floor for 6

pool clean, nice

the price the breakfast is very good with a varied choice

top pool and bar are amazing, great selection for breakfast, walking distance to city centre

small spa in the hotel was a nice extra: they always have some offers for massages

pool bar open

breakfast a little basic

of reasons i booked my stay in the hotel was gym and it turned out that, the only one machine in the gym is broken and it was not fixed during

the pool on the roof was a beautiful retreat

the pool on the roof is great, good strong loungers an wc facilities also there with drinks vending

nice clean place, spacious room, bear the beach and near bus station.. nice roof pool as well

pool on the roof was very nice and peaceful place

location stayed here before pool on roof bonus only for residents receptionists were

easy parking right outside property. hot shower.

comfy beds, easy parking, centrally located on the island

hotel has parking spaces available

plenty of parking spots for guests

clean room, parking and next door patisserie

sauna and spa area

chamber maid, bar staff and waiters all outstanding

the staff were really friendly, the pool area was attractive and the breakfast was very tasty

really helpful ,attentive, mainly oliver in reception and the housekeeping staff,also pedro in breakfast

staff were all very friendly and helpful, the hotel was in the perfect location but the bar did not stay open late on weekends

the dining room, terrace and bar staff were all very proficient

the only minus is the wifi, only in the lobby, the rest was great

breakfast exceeded our expectations, really good selection

hotel did have a small roof top swiming pool which we did not use, no bar up on rooftop

at the outside bar area was poor why do waiting staff seem to have tunnel vision

nice place, kind and helpful personal, the location is central, terrace and swimming pool on top of the building, with astonishing view, perfect if you want to relax at the hotel, but

wifi is not as strong. coffee at breakfast was not good. gym needs maintenance.

in the morning comes from a coffeemachine, so it is not the coffee you get from an outside bar or cafe

staff were very friendly especially the bar man david and the cleaning staff the hotel was excellent we would definitely book again

very comfortable gym, pool - variety of roof terraces.. breakfast

they show a pool bar in the photos but it is not open, that was

no bar in the pool area. however it is a rooftop pool so probably safer that way.

no pool towels for hire

be quick to get a sun bed, no chance of any sleep before 12:30 am due to live music coming from bar opposite

hotel with a pool on the roof, really cool

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

the same every day, bad coffee and juice, and the gym equipment was very outdated

very nice and helpful staff, nice pool and spacious rooms

flawless wifi, excellent gym

is a few extra charges and deposits for things like using the room safe, towels for the pool

tasty and good the breakfast was one of the best i ever ate, and you have also the pool and the bar nearby that let you relax really well

pool restaurant is great

also the breakfast is very good, there're many choices

beach is very close and the hotel pool is also nice, furthermore relatively close to the hotel is &

i love the pool and the staff, always willing to help out.

breakfast-very good lots of chose quiet place which i really enjoyed with my partner,nice pool area,very near the see and city center

great breakfast with lot variety of food, everything perfect with our stay.

would be nice to have a kettle in the kitchen.

after return they offered us free late check out to get a shower and rest a little

dinner and breakfast was good-nothing special, but for the price you pay it is an amazing value

value for money is excellent. nice breakfast, large room with kitchen, brilliant staff.

breakfast was nice

the breakfast as well as dinner was better than expected. the staff were more than friendly.

we’re pleasantly surprised with room upgrade and an early check in

walking distance was the local town with a number of shops and cafes/bars

right from providing a sea view room on request to over all cleanliness, buffet (both breakfast and dinner), helpful reception and ability to do reservation with them (like loro parque)

breakfast was very good and the staff was professional

as for entertainment, they have mini golf (which was quite fun for 1 evening), tennis, pools

breakfast was great and for what we paid, it was complete value for money

excellent pool, facilities and really helpful staff

views, delicious breakfasts and dinners, nice pool and area around the hotel (including a garden)

i planned to leave early in the morning, before breakfast time, and he arranged few things so i could start my cycling journey with something in my

good breakfast and perfect atmosphere

ease ot access, communication, breakfast, cleanliness. great setting.

nothing was too much trouble for them breakfast was lovely, lots of choice would recommend and we will be

nice canarian house, renovated, tranquil, great breakfast

parking place is located nearby

t did work in other rooms).

free street parking nearby

wifi wasn't working properly pillows weren't so comfortable you'd probably need a car or taxi to

wifi worked well

smoke on-road parking

there was a small outdoor pool which was nice but would have been lovely if it was warmer

is only street parking, but it was never a problem to find a close spot

make sure you book the spa ahead

we had to be super picky, and stayed during the summer, it would be that there wasn't a full size pool - however, we were not staying there for this facility

there was lovely sitting room but a bar would have been a good addition to the facilities.

there had been a less formal bar area i could have used prior to changing for dinner, it would have been nice

wifi is very slow

would have been nice to have more vegan options at breakfast

great place with spa wellness and delicieux restaurant

the breakfast was sufficient but nothing special

breakfast was good some fruit would have been nice

breakfast was great, staff were friendly

the breakfast was done around 9 am what it was supposed to be out till 10:30 on a saturday.

all the staff were lovely, breakfast excellent

they even volunteered to give me a late check out since it was after 2am when i arrived

awesome digital tv & excellent high speed internet (finally - somebody has wifi done (+)good wifi (+) free wifi and netflix (although i didn't use (+) room was comfortable: crisp white bed linen, good wifi, good aircon, good shower (-) the wifi was awful, almost always disabled

we wanted to visit the spa or gym but could never get in as they are available from 10am to 6pm

breakfast would have been better for me, because of early programmes

breakfast is good and they serve local foods

& rice was overly salty and too dry like it overstayed it's welcome in the oven) dirty swimming pool (maybe just nobody expected us to go swimming in

nice pool (unheated) and pool area

easy to get a parking spot at the street

parking was also easy on the road outside the hotel, we could always find a space

parking can be a challenge as in centre of village and so not much close by

no parking - but there was street parking.

a free parking is available very close

apartment has everything you may need for comfy stay - kitchen is fully equipped

comfortable with great views alfonso was so helpful loved the sea filled pool as

a natural pool with sea water and a beach are just downstairs

the location is secluded and quiet, but it has a natural pool and a beautiful beach only a few meters away

there are two wonderful beaches near the apartment - one with a natural pool, the other sandy

why not have tv in sitting area lighting poor in living room/kitchen overhead shower not working

huge balcony (normally such balcony could be for three hotel rooms), beautiful ocean views and a kitchen

very basic kitchen tired decor and fittings

also missing kitchen extractor and several essential utensils didn’t help either

kitchen was stocked with all the things needed to cook

direct access into sea, amazing sun rise views having breakfast on balcony

convenient location good breakfast

nice room. great breakfast! on the sea.

its only a small village but it has a good vibe and the kids will love the

friendly front desk who let us have a late check out so we could get one more dip from the sundeck

additional charge to use the spa facilities

superb restaurant, very good breakfast. decent coffe.

gym equipment good. pleasant buildings.

they have a good spa area and a little baby gym where u can use some stuff

the room is spacious with cooking facilities if you wish to cook

wifi is good

modern and clean room, fast wifi

rooms were fantastic excellent breakfast fantastic location

the lift, the spa, size of room, quiet, location ... and breakfast was amazing

jacuzzi, small gym and open space with deckchairs to rest and chill available

being with 3 small kids we had at least one

overall, it's great property especially good space for kids to run around

size of room, stunning views from roof terrace, facilities, breakfast choice, wifi speed, cleanliness, short taxi ride from airport, massage spa very professional, decor

laundry and ironing service was fast, however one of my shirts was ironed against the collar making

no iron or ironing board in the hotel - they wanted you to use the laundry

rooms and facilities were good and the bar area in particular was fantastic

pool isn't heated, but after the gym that was actually a blessing.

wifi in the room and pool area strong and good enough for calls, streaming und all the other stuff

parking and breakfast buffet

ee private parking

best one of el medano, clean, modern rooms and great staff, nice pool area

excellent breakfast

great facilities, small gym, easy parking, great breakfast.

bed, bathtub with lots of hot water, good wifi connection, very clean, walkable distance to waterfront & local parks

d i walked to the bus station) was open at 8am on sunday

we didn't use the gym, but it had good equipment and was large

one lady behind bar who was particularly friendly and helpful

free wifi and fridge available,

no wifi in the room, only in lounge on 1st floor

wifi was ok but only available in 1st floor lounge

wifi was hit and miss,a spotty connection goggle called it !!

is fantastic, wifi in the room was excellent, staff was extremely helpful and friendly

the bar closed at 11 and there was no where available afterwards to have something to drink

room was comfortable, spa was relaxing and breakfast was lovely

fully equipped gym, very clean and enough equipment for a regular gym goer to get the job done

we did some sightseeing, made use of the hotel's spa and had a lovely dinner there

the ambience, pool facilities, food and friendly staff.

at the hotel during the epiphany festivities and our room was on the 6th floor, so the rooftop bar was just on top of us

gym could be better :) also do not book apartments on the 6th floor because it can be noisy from

they are working on the gym and terrace so in the future it will be surely a place to return to

great place with an amazing bar downstairs

very nice bar upstairs with fabulous roof terrace overlooking the harbour

bed was big and comfy, the staff very friendly, the room was awesome, the wifi good the access to the hotel simple

room very spacious and huge comfy bed

restaurant phone not answered when trying to order room service

the hotel offers room service but the service was poor, it took 3 phone calls to order and the food, when it came

we arrived and didnt have the change to order from room service as it opened 8 pm

there was a fitness room

is not run by the hotel but mojito at the bar was not good

location excellent,staff very helpful didn’t do breakfast, rooftop bar an added bonus

patrons from the rooftop bar was disruptive on a saturday night (3am)

roof top bar is a must visit

balcony, fridge, excellent breakfast, very good location, nice and helpful staff, safe, wifi

great balcony, wifi, a

daily room service, cleaning of rooms at a high level

great breakfast. good location. wifi worked well in room. staff friendly.

wifi 2 it's time for the walls of the rooms to be painted

the terrace bar is cosy, with good cocktails and great atmosphere

pool, room, staff

well located, rooms clean and very comfortable, all top facilities you might need, the pool is fantastic and the bar is next door for food and drinks

excellent rooftop bar . very clean good practical rooms

gym was very small and with no ac

the only downside is the very small pool….

great stuff, rich breakfast and amazing roof pool

the pool bar was very expensive. the bar in restaurant was rarely open

pool closes too early in the afternoon

the restaurant wasn’t open mon & tues when we stayed? only the roof top bar open until 10.00pm

there are also enough parking spaces and the road is good

the kitchen is fully equipped and there is coffee and tea in the morning

a dining room, a large place to sit and chill around the swimming pool, and a big private parking

good communal kitchen. private parking.

kitchen was handy and decently equipped

what then possessed the management of the hotel to host a private party in the bar of the hotel situated on the 4th floor all afternoon and evening (until 22

noise. room was above a bar that played very loud bass music until 3am on one night

the hotel bar can be noisy..

breakfast was in a sister hotel, no bar in hotel, under renovation.

what then possessed the management of the hotel to host a private party in the bar of the hotel situated on the 4th floor all afternoon and evening (until 22

wifi set up a bit strange, make sure you book their paid parking well in advance

wifi is bad, slow and frequently disconnects

central location, free wifi.

internet wifi was really bad.

very friendly employees! very central! very fast internet via wifi. nice balcony.