breakfast & staff were amazing

nanas from the owner's farm), fruits & yoghurt,

reading corners within the peaceful and quiet courtyard of this estate, a lovely and personalized breakfast with fresh banana juice from the family owned plantage or very beautifully restored

breakfast was fantastic - loved the fresh banana smoothie & all the fresh items provided

we got our breakfast, which was delicious and plently

excellent breakfast

traditional canarian hotel with antiques,hidden rooms and polished floors we arrived by bus early ,check in is 2pm but our room was ready and we were allowed an early check in which was great

breakfast was good, have a variety of foods available nice courtyard to sit in we were allowed to

a delicious breakfast with a good variety of food

breakfast is amazing

would be nice to have a kettle in the kitchen.

good value for money specially with kids

pleasant breakfast with fresh fruits and smoothies

if you are with kids,loro parque is 10 minutes driving

cleanliness, friendliness of all the staff, rich and varied breakfast, swimming pool and gym beautiful, very large common areas, bright, functional apartments with the minimum necessary to

great location. roomy and great views. breakfast was great. garden and pool were lovely

right from providing a sea view room on request to over all cleanliness, buffet (both breakfast and dinner), helpful reception and ability to do reservation with them (like loro parque)

walking distance was the local town with a number of shops and cafes/bars

the breakfast and dinner was delicious.

we’re pleasantly surprised with room upgrade and an early check in

were excited to check out the gym since the rest of the hotel was so lovely

breakfast was very good and the staff was professional

they have kept up with the tennis courts and mini golf as well as the gardens

we love kids club

great gym,gardens and heated pools available

cleanless, good food, quiet at night, nice staff, big cozy room, comfortable bed, large clean pool

staff really nice always had time for you, the animation team was brilliant with all the kids

access this pool if you purchased a daily or weekly pass for the combined pool, sauna, spa and gym

couple of the bar staff members appeared as if we were a burden

was perfect everything usually when you go on holidays it’s full of kids but it wasn’t and the few kids that was there was very quiet

poolside had awesome panoramic view and also to enjoy most magical sunset ;o) bar also had amazing ambience with views over puerto de la cruz

multivitamin tap was not working at the breakfast

heated pool

dinner and breakfast are both with a wide variety of excellent dishes

the breakfast was great, a lot of variety and a cook was making different types of eggs in real time,

value for money. breakfast.

the wifi could be better and no option to change the tv language

breakfast - good choice buffet style

heated pool comfort good service

the food, the pool, the activities organized at the premisses.

swimming pool is available from 10am to 6pm only, so you cannot swim before breakfast or at the evening

10 star breakfast since they have a great selection of bread, eggs, cheese, meat, milk, sweets, fruits and

self service laundry was a

lovely pool and clean pool area

everything at breakfast was really good except the bacon

wifi in the room but only in the reception

pool/hotel bar not staffed very often

the same every day, bad coffee and juice, and the gym equipment was very outdated

tasty and good the breakfast was one of the best i ever ate, and you have also the pool and the bar nearby that let you relax really well

flawless wifi, excellent gym

price amaizing good for this property !, breakfast excellent, swimming pool, reception friendly

small swimming pool on the roof to relax

was very good, hotel and swimming pool as well

the pool is rather cold as placed in the shade most of the day

nice little pool and places to sunbathe

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

no bar to buy a drink tea or coffee during the day.

breakfast could be much better, the warm food was cold, there is a good variety for the price, but

there was no bar not even a pool bar

nice rooftop area with pool

only downside was breakfast—it was the same every day, and the juices from the machine didn’t taste great

breakfast was complete and very good

the pool area could be a little cleaner and the gym could be updated and yoga mats added.

spa is not for free (15 €), one has to pay a deposit for a towel at the pool as well (20€ each)

food at the breakfast and dinner buffets was quite good

spotless, perfect location. gorgeous rooftop pool and lovely shower.

nice place with 4 swimming pools and 3 jacuzzis, as well as fabulous breakfast and supper buffets

super awesome pool, friendly staff, comfortable beds, tasty food.

pools, jacuzzis, nice surroundings to the pool (well done gardeners) also there was a bar/bistro

kids club twice daily which they loved

gym is available in the premises for 6€ per person per day, equipment was good for money

wifi access works only in lobby at reception.

the wifi in the single room worked well

wifi, wifi, wifi, wifi

free wifi which worked ok

wifi wasn't great in the room but we had data on our phones anyway. no other complaints!

location, very friendly service, comfortable rooms, very nice view from the hotel pool - perfect for a business trip or

little playground for little ones is very handy if you are with kids

beautiful rooftop and pool

there is music from a bar (a live person singing), this stops at 12

hotel with a pool on the roof, really cool

tasty breakfast

friendly personnel, great swimming pool, excellent breakfast, comfortable bed, good a la carte

breakfast is varied and of high quality and the bar and restaurant also excellent

highly recommend- good breakfast, nice view, close location to several good

there is also a swimming pool overlooking the atlantic ocean

pool is not open until 1100 and closes at 1700

the pool could have been a bit warmer, given the winter season

breakfast had lots of options with amazing views

very comfortable beds; great facilities, very helpful staff, great location; fabulous rooftop pool and bar, and excellent breakfast

in the evenings the rooftop bar is open and you can enjoy a nice drink in a calming atmosphere

great breakfast, nice terrace with sea view, swimming pools.

good buffet breakfast

of the dining not managed well esp breakfast was a shambles

gave me the key to another room where i was able to sleep, returning to the original room before breakfast

pool area with mountains views is spectacular

location stayed here before pool on roof bonus only for residents receptionists were

nice clean place, spacious room, bear the beach and near bus station.. nice roof pool as well

location, prices and pool was nice.

pool on the roof was very nice and peaceful place

the pool is heated by sun, and may be a little bit chilly in winter

our check in so we could get some lunch before the restaurant closed and also facilitated a late check out at the end of our stay

warm swimming pool

good looking swimming pool area with a nice bar

superb views, clean and spacious room, good breakfast.

the internet was good and the breakfast was great

it had a nice lobby, all canarian style buildings, nice outside rooftop pool area and views of the valley, square and ocean

was clean, modern and had a very comfortable bed, great shower and a few english tv channels the wifi was excellent too

the wifi was crippled. kept dropping very often.

staff were very helpful, food in the bar outside was very good with live music every night, would definitely recommend this hotel as

and swimming pool on the rooftop is great - water a bit cold but pleasant to swim

thing was all good loved our stay very much, bar staff were brilliant very friendly, we will be back again soon

service always with a smile. comfortable beds. hot tub, sauna & pool fabulous

breakfast is good

the pool, jacuzzi and sauna with ocean view were a great plus and last but not least the breakfast

breakfast selection is a bit

rooms are very clean, spacious, breakfast was very good

excellent food, and a huge choice at breakfast and dinner

cleaners bar reception and waiters

a good and fresh breakfast

that works, something for everyone at mealtimes, sun beds always available next to the large warm pool, staff very helpful, option to hire a kettle and book excursions via hotel (shogun trip

clean and comfortable room for one person. nice pool available, very friendly and helpful staff

the pool is beautiful, there is a great hanging spot and a roof

the hotel has facilities and even a pool, though we didn’t have time to use them

complex, nicely maintained, very pretty garden and pool area

entire island with ease from this hotel, television had netflix and youtube which was a bonus, pool was secluded and quiet, would recommend and definitely stay

gym open from 10 am to 6 pm only outside pool was very small, impossible to swim there inside pool

in the rooms or in the gym

the rooftop pool and gym closed way too early

although it was a bit on the cold side we enjoyed the rooftop pool and a few drinks in the bar area

the roof top bar is an excellent place to hang out and carlos the bar manager was so friendly and welcoming, he

internet wifi

hotel, fantastic location, fabulous breakfast

breakfast buffet has a wide selection

breakfast was ok, bed was comfortable and room was clean. great views from balcony.

great location, nice pool area. bar area nice.

the rooftop pool was heated, offering incredible views

great variety of bufet food, clean and well-equiped rooms with comfortable balcony, beautiful pool beach with a great view, location on the main promenade close to

you won’t find play areas or small pools for kids in the hotel—these can be found outside the hotel

the hotel is right on the promenade, lots of bars with very loud music

buffet breakfast was excellent, the staff helpful and super friendly, and the supply of towels for the

snack bar outside for snacks and tea coffee and snacks inside at side of the bar

elderly people hotel, breakfast could be improved.

there are snacks around the pool too in the day

concerning the breakfast room

tter wi-fi, safe, pool towels,

stayed for one night and loved it ,the room was probably newly refurbished and breakfast was served buffet style in the enormous dining room

great hotel .. every night diferent show and amazing stuff !! good breakfast and food !!

2 pool areas, both very clean

- swimming pool was great , we barely used the swimming by the bar since it was always busy but the upper swimming pool on the

wifi wasn't great at times

shows for kids there was no variety in the evening at the bar toilets were not completely

there is a hotel parking foe 15 euro per day the room with view to the sea is amazing the breakfast is very

in the bar not so good

the spa was

spacious, modern, and impeccably clean, it featured a comfortable bed and a private balcony where i

the pools were lovely and it was great for kids

no parking - difficult even to drop off limited spa facilities

and floured swimming pool area, spacious and well equipped room (junior suite), staff very kind, rich buffet at the

you want to workout in gym then here it is one room only with few things in it

gym was a bit tiny, not that anything can be done about it but i would say that this is the only

attentive staff, great pools, spa and kids club

fashioned gym needs modernising oriental curry disappointing and vaste helping with no

attentive staff, great pools, spa and kids club

though there is no kids play area in the hotel, there is a nice kids park just across the street

there is free parking on the premises

breakfast not as good as usual as only one hot drinks machine was working

quality of food good be improved, evening entertainment wasn't great, kids area needs an upgrade

cept children zone) - nice heated pool - small gym

spa could be better but we still had a nice time there

and when i was sick, room service was denied, i had to go to the reception and they still refused to serve me or provide

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

the hotel is really well set up, and breakfast is very good

breakfast was good and varied.

the breakfast is excellent.

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

kitchen is in common, the same with little saloon with board games and books and washing room

kitchen large with lots of facilities for cooking and coffee

the kitchen is very well equipped for cooking

shared kitchen is very well equipped with oven, microwave, coffee machine, toaster and even a blender

with a lovely shower (even though it was stated as a shared bathroom), very well equipped kitchen, perfect location, lots of parking possibilities nearby

staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part of same suite

breakfast was varied and very tasty

excellent breakfast

very hospitable stuff, nice city, comfortable rooms, very delicious breakfast!

parking close was difficult

contrary to some dated reviews, a llift has been installed and there is parking available at 5 a day although we found our own nearby

pool and gym has to be booked in advance because of covid restrictions

moderate prices, swimming pool, prime location, spacious rooms, peace, beautiful environment

the hotel is great with swimming pool, gym, bar

pool isn’t as nice as you’d think and the woman’s sauna doesn’t work properly; also, the gym is in a very poor state

on booking site/hotel site and in room tv not always accurate or available eg said there was a gym and also star gazing session for guests but we saw none

weak gym , very weak

a lot of older people there, like 80%, i think they should call it seniors only, not adults only, but i digress, it's more of a joke

every part of the hotel is perfect, from the pool areas, to the buffet, the spa, gym and rooms

also, the room service was not perfect

xi rank & hyperdino on the doorstep, entertainment, food,

this place set the bar super high

the room service meal was very good

on all accounts; service, food, cleanliness, facilities, and entertainment - both adult and kids

call outs to jesus at the lobby bar for exceptional customer service, jaqueline for amazing customer service and attention to

staff at the kids club is fantastic and really take care of the kids

the breakfast was lovely - plenty of choice and dishes freshly cooked to order

location in a forest extensive buffet large indoor pool and sauna included in the price good

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are amazing

loved the spa , so relaxed. had coffee by the pool in the sun.

partner loved it), the peace & tranquility of the place, the hotel in general was fantastic

good breakfast

nothing was too much trouble for them breakfast was lovely, lots of choice would recommend and we will be

the breakfast is very complete and served in a nice room upstairs

good breakfast and perfect atmosphere

good continental breakfast was served every morning

wifi signal did not reach to our room

my mom and my three kids, aged 11, 13 and 15, had a wonderful stay at rural vilaflor

wifi wasn't working properly pillows weren't so comfortable you'd probably need a car or taxi to

wifi is good and the add on breakfast is excellent value

extremely nice host who made us feel welcome from the beginning and even found the perfect parking spot for our car

the atmosphere, the beautiful swimming pools ideal for small kids

the kids club is also excellent

resort, great gym, tasty food, nice and helpful staff

the atmosphere, the beautiful swimming pools ideal for small kids

setting, pools, restaurants , gym

clean- no concerns at all - breakfast was really good and filling - very generous portions - parking was really easy on the road just outside the hotel - we went in december and they had made

clean hotel, great breakfast, very polite staff. comfortable bed, very good wifi.

noticed that we were using our laptop outside our room and asked if there was some issue with wifi in the room

comfortable and the outside garden area was very well kept and good for relaxation next to the pool

sit and look at the stars)

the property features excellent facilities, different pools and an excellent animation for kids

the gym needs improving. too small and not enough equipment.

no pool for lilos for kids

course, some people think that they can just leave their towels at the best seats from the pool in the morning and then only go there 2 hours later

number of swimming pools many activities for kids and adults variety of food and drinks car renting facilities at the

good and diverse breakfast and many activities in the hotel

the spa facilities were outstanding beautifully maintained, relaxing, and one of the highlights of

we loved the music, the breakfast, and the overall design

we only found this in the evening and in the reception bar area

has a spa, a sky bar, an adult-only pool, a pool for kids, different restaurants… the room is just amazing

the room service charge is 10 each time which is quite high and makes no sense

wifi was good for work, stunning surroundings to walk about

everything for an amazing stay was provided and the gym was a practical touch

breakfast was nice but it doesn't change so after 4 days you get a little tired of the same things

wifi had constant problems

we used the gym daily and it had a good selection of equipment and the ice cream bar the children loved so they

staff are friendly, good breakfast choices, kids area, pool, design of resort

the bar at the pool with cocktails quality is awesome

the whole family loved the pool, the olivia buffet for breakfast was excellent

amazing staff - super friendly with kids

the gym was poor and the tennis court was in a dangerous condition

spacious room very clean room good diversity of food at restaurant very nice swimming pools kids swimming pool and water slide

everything was great. the staff was friendly, great hotel for families with kids.

class breakfast with every conceivable option available

there were enough pools and activities for the kids to enjoy while we rested and soaked in the sun

were lovely especially in the evening- parking safe - all domestic facilities on hand room service breakfast box a great idea allowing us

a very nice and well equipped gym across the road

views

tivate) - hotel guests get free

we were traveling with our family

priced, food was terrible everything s was cold , room service wouldn t answer the phone until you called reception and asked them to call for us

the kids really

was friendly, wanted to help and solved problems immediately, we even had our room service seeing that my partner had a cold, arrange for a mint and chamomile tea on the house

dog was welcome near the swimming pool and midget golf

reach breakfast big pool

especially esteban at breakfast he was on point friendly and helpful rikki at beach bar hard working happy and warm ines at reception even called me in uk beige hand to make sure my

i didn’t have breakfast this time but it’s always been excellent

extensive gardens and varied pool options

loved the pool, spa and bar to watch the sunset

the pool was amazing to include the pool staff, room staff, bar staff, and buffet staff.

super interactive with the kids

love the different pool options and the evening entertainment.

serenity, tranquility, excellent facilities, kids happy, parents happy

attentive, with great added extras such as a pillow placed behind your back for extra comfort, golf buggies to transport you round the resort

entertainment in the piano bar - too much easy listening and there are step s everywhere so you have to be prepared for

pool could be warmer

great location great rooms pool and lobby

this is the only thing could be improved or indoor pool for familys will kids

away from the crowds and kids

spotlessly clean and friendly, lovely size room overlooking the main pool

the gym ball needs pumping up

the pool is wonderful; never crowded and perfectly clean

beautiful gym overlooking the ocean

we also enjoyed the spa a lot

is a fantastic hotel for adults looking for luxury, great food and wonderful pool and gardens

the wifii is not good there and the gym could be better.

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

staff and kids club

activities for adults and kids ,lovely pools 2 bathrooms in the room is ideal, all 5 star amenities expected in the room as it should be

the hotel offers lots of activities for families (mini golf, mini water park, surfing, tennis, football, table tennis, basketball, teen club)

great breakfast

had the most amazing time, great facilities, lots to do (pool tables, 3 pools, jacuzzi)

nice that it had a gym

great pool area, bar access

many facilities for kids

very few parking spots

a lovely hotel with lots to do for families and kids!

great location, clean hotel, lovely staff. great for kids.

a little noisy at night with the pool side music but not too bad.

bar staff could do with more training as we waited a while to be served at table , then they would

beautiful setting and grounds super comfy beds power shower in our room - excellent housekeeping room service regular fantastic breakfast buffet - one of the best pool service for food and drinks

spa closed due to covid

everything from ordering room service to booking a taxi worked fine

room service whilst on all inclusive was 87 euro for breakfast!

facilities: the hotel is great, provided with swimming polls, small gym

breakfast was lovely

however the staff at breakfast could be a lot more attentive i think

quality small hotel, cleverly positioned within a much bigger hotel (so we had the quiet of the 'adults only' with all the facilities of a bigger resort

refurbished and looks good the pool area and staff are great

everything was amazing the breakfast, the room, the view and the staff

great breakfast

difficult to point anything. a couple of things missing in the gym ie weights.

location g324 was not as good as expected balcony was close to upstairs bar which played music directly onto balcony 10am to 10

gym could use an upgrade, but i considered that a minor issue

perhaps the gym could be a bit better equipped but i’m just being fussy now ud83dude04

had half board but i m sure lunch was good as well)

modern in its appearance wifi coverage was excellent

wifi slowly, noisy, room size not comfortable

snack bar is paid regardless all inclusive

- i experienced some issues with internet reception when at the pool area