room was spotless very comfy bed. we were aloud an early check in as we were going to a wedding

exactly as advertised and clean organised an early check in as we were attending a wedding and there was no issues everything was clean and

we tried to call for room service and couldn t get through

great facilities

staff, cleanliness & quality wifi.

friendly staff kept the bar open late for us for a nice lazy evening.

the location is very convenient, just off the motorway, with lot of parking

very chatty and good with the kids

parking was easy, restaurant on site, lovely staff and a beautiful room

from my check in to check out so simple. excellent. staff, parking ,room and food just right.

size of room comfort bed able to have late check out

lovely modern restaurant and bar area

lovely surprise with great taste in furnishing throughout, large comfy beds, good bar and restaurant a wonderful views of marina and hills

late check out and breakfast time

views and having social activities within the area. bar on site

the bar was very nice clean comfortable staff very friendly

the restaurant and bar are well stocked and comfortable

amazing value, excellent parking facilities, beautiful food and friendly staff

the location is ideal for anyone travelling on or staying in the area with ample parking

it was very reasonably priced, close to the wedding venue i was attending and had good parking

very loud music that didn t finish till 1am and very noisey crowd outside after bar closed

breakfast host tresha is absolutely an amazing, she goes extra mile and her customer service is

bar could of been open 24 hrs as we asked for a juice at midnight and was told no

there is a small reception desk with a bar and some seating

not offered the option to eat in my room or the bar area

bar manager was amazing friendly and calm, he seemed to hold the place together very well

about the room just made it seem a little sad and an afterthought compared to the restaurant and bar which have been made to look pretty stylist

friendly and efficient staff, breakfast food options good and tasty

very good.husband got 3poaced eggs myself had a cooked breakfast no complaints.

breakfast to small would be ok for a child

breakfast add square sausage some beans

gave me extra early breakfast to help me

no bar lounge for drinks only.

no receptionist or bar staff . we had to go looking to book in. but when found very pleasant

i also liked the fact you had a rest and bar lounge attached+ excellent parking facilities

to get her check in was quick and gave directions to the room put my luggage in and then to the bar as was there for a wedding had a great nights sleep and breakfast was good in morning aswell

clean and warm, breakfast was great the location was perfect for us as we had a function at the golf course

kids said it was the best hotel they’d ever stayed in!

family in room next to us, started fighting at 2am, their kids were screaming as mum and dad were throwing punches

the girl at reception was phenomenal and the room was so clean and my kids loved it

the location is ideal for me - visiting family who lives in glasgow, decent parking, quiet area, petrol station, coop and a beautiful little lake nearby

easily accessible and plenty of parking spaces. clean modern rooms and good facilities

woken early by cleaner's and then room service for wrong room.

drinks at bar where a bit pricey but a suppose that's expected when in a hotel

ordered a panini from room service and the quality of fillings is worth mentioning

a pool and a spa would be great, also perhaps a loyalty scheme, for returning customers.

the gym is hopeless. very limited equipment inc. broken rowing machine and no air conditioning.

location, modern. good car parking.

hotel has a good central location between edinburgh and glasgow, and parking

the gym

stay here was very pleasant our room was very clean and comfortable and breakfast was really good too

great location, plenty parking, food cheap and brilliant staff very friendly

con, egg, beans etc

and bar staff are always on the go with a smile and i can't believe the turn around the room service staff have to do

room was perfect and had everything one required (tv, wifi, bathroom facilities etc) (-)little or no wifi in the third floor rooms. (+) the only points against was there was no view and the wifi connection was very erratic (room 75) (-)the view and the wifi connection. (+) the hotel was good value with free wifi on the room (-)quality of wifi was poor fine in reception none in room, my grandson couldn't watch youtube (-)wifi was non existent, not working in the room or reception (-)i didn't have wifi nor good signal at my room (+) wifi was excellent (-)no wifi in room (-)wifi in the room i was in was poor.

the warm welcome to excellent service / room service too

parking area ample and well lit

bar closing time could have been later

wifi works

cosy bar lounge with open fire

was not as good as i was expecting, a bit dry, although the kids meal we ordered was

always love staying here when i m the area, great hotel, great service, love the gym

also breakfast was free for kids

we changed our breakfast to room service and it was amazing

the deep bubble pool in the swimming pool was fantastic, too

comfy rooms, great service, very clean & love the food & bar downstairs!

kitchen was good but only a handful of plates and other kitchenware

to covid there was no bar or kitchen which meant we had to go out for food and when you've driven force hours you really don't

pub, location, pet friendly- which was very important for us, parking, non smoking, large common kitchen

had a great time thanks to all the staff we would also like to thank young mark who works in the bar nothing is to much trouble for him great guy as our all the

breakfast not prepared

great continental breakfast

bar underneath room, sub-par ‘continental’ breakfast with maybe the worst coffee i’ve ever

spotlessly clean friendly staff, very helpful beautiful room breakfast was perfect

when i ordered a guinness from the bar the receipt arrived within seconds, but the guinness never arrived

only negative is that i booked a room for 4 people (2 adults, 2 kids) and there was only room for 3 people to sleep

super clean room and modern bathroom, staff were amazing great freshly cooked breakfast nice bar and food menu loads of

you could come and go as you please, dinner was lovely and nice to have drinks in the bar afterwards

plenty of space outside for the kids to wander around safely and

we had our dog with us so a table was set in the bar area and this was great

free parking, plenty of space

place to eat dinner right adjoining the parking lot

good parking and close to the

the manager gave us a note to take to bar for a free drink which was kind however it meant we were eating dinner very very late

spacious room, great food and service, great location, and bags of car parking space.

were allowed an early check in free of charge

perfect kids loved very friendly

not nice if you have breakfast or dinner and someone sitting barefoot and in pyjamas next to

were so friendly and went above and beyond , there was a group of 30 of us kids and adults and everyone commented on how friendly they were

we also asked for an early check in and this was granted

free parking on site, only a short walk to the reception

breakfast was delicious and speedy

buffet breakfast at 9.00am was not even warm.

easy to get to and plenty of parking

room service menu so couldn t stick to my veganuary pledge and eat vegan

full scottish breakfast was very tasty and plenty of it

couldn’t use the golf course because of storm ciara but otherwise amazing

i also ate in the bar each evening

earley golfers banging car doors but it is a golfing hotel

nice staff and super good breakfast really good to be able to play golf at their golf

location for what we needed, lovely comfortable rooms and with a bar and restaurant on site we had everything we needed

the bar / food was fab staff very helpful rooms lovely and clean. enough towels for a family

would benefit from someone patrolling the rooms at night as there was a lot of noise and kids roaming around at night

was lovely adjoining pub was perfect nice & relaxing perfect for kids with indoor & outdoor play

the rooms are separate from the bar and is not manned

staff in the bar are excellent also

edinburgh airport, ideal for our very early flight courteous, welcoming staff good food, pleasant bar although the band played late, it wasn't too disturbing and everyone went home quietly

far enough away from the bar itself to not be bothered by the noise, but close enough to walk around in less than 10 seconds

need to update information page regarding food. bar snacks/ meals were not available.

downstairs bar very friendly and accommodating

wifi wasn t secure so i didn t use it

building with loads of character, spacious clean bedrooms and lovely bar and restaurant area, great friendly and helpful staff

light clean and very easy to get too, parking on site. dog friendly, great staff.

was down in the area for the piton stage final, our kids won though it overran

very good rooms, facilities and staff were excellent. wifi was also brilliant.

generous and varied breakfast choices

the gym was out of order

to the motorway, very friendly and helpful staff, good breakfast (my kids loved the waffle machine)

great staff, lovely bar and food. really nice place.

plenty to choose from and the waffles were a hit with the kids

risk of injury to kids and people using it

were refugees there witch they would not be quiet, slamming doors, kids running from room to room till early hours of the morning

had a nice relaxing night off from the kids. was good to just chill with no worries ud83dude09

location ment when you were in you were in,no where really to go at night when you have kids.

parking for large trailer and close to my destination

great parking

easy parking, easy check in

excellent restaurant and bar and lovely staff

were really helpful, room was nice and clean, parking was good, location was good

the breakfast and bar staff were lovely, and the eton mess was to die for

flectures bar was wonderful

breakfast was lovely

staff couldn’t have been friendlier, great food, had dinner and breakfast

breakfast, great choice

friendly and helpful staff. great scottish breakfast. clean and spacious room

late check out

close to all falkirk's sites of interest, bar & restaurant is excellent.

nice place, lovely and quiet with a great bar and amazing indian food menu

right next to the restaurant and bar area which allowed dogs

there is a restaurant and well stocked bar within the hotel and the menu suited all tastes, there was a children’s menu too

changed twice for breakfast

has a small gym, aldi and spar near by

comfy, great gym, youtube on the tv

mucked about in the gym, was only there the 1 night but wish we could have stayed for longer as it was amazing

children with us and although the staff were friendly enough we felt a bit out of place with the kids

no daily room service

no room service. free wifi only in public areas.

lovely bar area, friendly helpful staff and food served in resturant in the evening very nice if somewhat

room service for the two day stay

o it does say that on the website); shower took a bit of

was fabulous, staff were great asked for a late check out was not a problem to check out an hour later

the staff at the bar were very helpful and pleasant

room was quite dark

kitchen of the apartment was poorly stocked with minimal crockery and cutlery

location was perfect, rooms lovely, bar area pleasant and staff were very nice and helpful

the wifi was the best i have had in most of the recent hotels i ve stayed in

good wifi

kids in jacuzzi. bed v uncomfortable, too hard

fantastic

gym and spa available to guests is really cool, even if we didn t get to use them in the end

good location amazing bar and reception

the bar area was very relaxing and comfortable for enjoying a small refreshment

gym facilities available

to pay for strong wifi considering prive per night is not cheap i expect full free wifi no complimentary bottled

friendly and professional staff and added bonus was that an early check in was facilitated

bar staff were accommodating and insightful, the beds were comfortable, and the bathrooms were

loud music in bar below

a bar with karaoke under rooms, which works at least until midnight, so it seems that the party is in

the rooms were comfortable and the staff in the bar were lovely

wifi code had to be asked for and was wrongly written down by under-pressure bar staff - only found out after staff had gone home

pub grill across the road, play park for kids

charge for pets is £30 per stay, which is brilliant value for money compared to other places that charge a

loved the fact that even though we were the first room in the corridor and right next to the bar we didn'y hear a thing

free parking included, the room, a comfortable room managing a good nights sleep and a good breakfast

there is a small bar downstairs, and food can be ordered there

breakfast was lovely and plenty of

lovely little bar downstairs and pretty good breakfast too

wifi was also excellent much to the kids delight and in a great location(nice and

we arrived early to drop of our lugguage and we manage to get an early check in at no extra cost

good service in the very comfortable bar and the amazing tasty plentiful breakfast the next morning

was ready, plenty tea/coffee sachets, comfy bed and staff very pleasant helped us to get into wifi on our phone

clean and very comfortable girl at reception was so friendly and welcoming as was the girl at breakfast in the morning all staff we came across always had a smile and said hello

the rooms were lovely and the breakfast was really nice, a great choice to choose from

no room service once restaurant shuts

sofa bed was pretty uncomfortable and a bit small for our kids - 13 and 11 years

laundry service was so nice

for breakfast there was a large choice of breads and pastries, fresh fruits, cereals and a cooked

a good variety of breakfast foods which were fresh and delicious

friendly staff lovely breakfast

bonus of breakfast and a single room for me plus drink voucher it was my mums 87 birthday going to stricktly

very clean and v good wifi

central location. friendly staff. great bar and restaurant. small gym onsite.

portion sizes for room service.

lifts fast enough, rooms clean and kids totally love the deluxe double double and the bathtub

booked the night for my son, his wife and three kids as an early christmas present as they were going to see the musical hamilton

only 2 washing machines and dryers which could only be used from 5pm as housekeeping also use the laundry during the day

- no self catering or kitchen area, so if you’re backpacking / riding and arrive with your own food, you don’t know

the laundry was small and lots of ppl were waiting for their turn

we did not expect it to be so cozy and we even had our own kitchen

laundry is only open from 5pm and can be long queues

we visited the bar our last night and as we had

wifi

staff were friendly and gave us an early check in.

we liked the card left on our 2nd day inviting us for a free drink as we didn't need room service

gave us late check out

the staff were lovely and accommodated our early check in and also authorised a late check out (gary on

early check in

clean and convenient and good staff and early check in

kids loved the pool my daughter cut her foot in pool pool guy was brilliant with her thankyou

the pool was lovely, could be used as single, couple or family

that when we got up to our room there were dirty plates and glasses from the previous occupants room service

pool and sauna steam room amazing the bar atmosphere was amazing will definitely be back

the pool and the room and the staff very lovely and pleasant on arrival

staff did not agree for late check out even for 11am without paying £12 extra

noisy cleaners when i had paid for late check out

the late check out option (£10 extra) was easy to book and well worth

also was very happy with the option for late check out as our flight home was very

also got late check out for 10£ fee

quiet chilled bar and my daughter was allowed in which in glasgow it’s hard to find somewhere kids are allowed in after 5pm so this finished off our night , we stayed in the duplex suite which

the wifi was really fast and it had sky sports so i was able to watch some pl matches during my stay

we left our bags at reception and received a call to tell us our room was ready offering an early check in

and great breakfast

good breakfast

amazingly large room, excellent spa/gym

staff were fantastic got an early check in and were so helpful with any requests

it was good to have a gym but could have offered a stationary bike.

we did book for the spa but somehow the dates got mixed up!

no bar atmosphere at all! big empty space going to waste! a pity

room was clean and spacious, with sofa bed big enough for our two kids

public areas were clean, tidy, bar was gleaming

staff were very friendly the location is superb especially with family and kids.

be good if they did room service

a great breakfast

the boutique size, restoration of historic building, location, staff, bar room service and general vibe

bar is slightly limited in what drinks are available and is the higher price end of the scale but

wifi was quite poor. no minibar for cold drinks etc.

room service menu states until 11pm but when you go to order at 10:30 you re told it ended 9:45pm

no room service or evening restaurant, however, lots of restaurants around the hotel.

all the young kids hang about out side after club shuts

everything and friendly bar staff

the nightclub music lol wouldn’t reccomd with kids

jacuzzi bath was a hit with the kids and nice big family room

the breakfast and bar the room was great and a very comfortable bed

comfy beds. good choice of food for breakfast.

breakfast was delicious

nevertheless, the kids loved it

had requested an early check in as i was traveling most of the night and i arrived at the hotel pretty tired but

nice to have the bar available once returning from walking/touring the city

my knee and they gave me a small bag of ice to put on), breakfast was fabulous to start the day, bar drinks were good

restaurant and bar areas were of high standard

comfortable, gym facilities, friendly and helpful staff and wondered complimentary

over i spilled coffee all over my hoodie and when we reached the hotel i asked if there was any laundry places around and they volunteered to wash and dry my hoodie at no extra charge

excellent friendly staff. reasonably prices 24 hour bar onsite. central location

out how to order room service was a pain

couldnt get the wifi to work - it wasnt even coming up as an option for me on my phone

phone in the room to call for room service not working and cold water tap in bathroom sink was always warm

wifi is open, not secured, unusable for business travellers.

sliders in bar were delicious

ev charging at the door, and and excellent location for going out and restaurants

entertainment for new year also had to order just eat to have food are they were to busy for room

the staff were so helpful and the spa was lovely and so relaxing, had room service breakfast brought to our room staff went above and beyond and the hotel is central to

fabulous spa friendly staff

only thing that wasn t great was the gym

i also liked the late check out time

the staff on reception were very friendly and welcoming and the bar area looked clean and modern

great reception and room service, also there's a bar inside the hotel.

location central to great bars restaurants train station great value for money bonus it's a late check out will deffo stay

great restaurant and bar options all around

kitchen facilities, good gym, down stairs the assortment of games to play , the front desk staff were very nice , also super

fabulous breakfast on new years day

staff were helpful and breakfast was tasty

the bed is very comfortable and they have a good breakfast

great gym

room service available at 5am

perfect location, lovely river view, clean and comfortable, good breakfast ud83dude03

awesome breakfast and excellent location. i particularly loved the gym

early check in was fantastic paid extra however happy to fo that as ut meant we could freshen up

more menu options for room service