spa facilities and pool were just what was required

i have to say that very sadly there was a fire in the spa whilst i was there and i want to praise and thank the staff (and the local people) for their

in room 1 wasn't working when i was there but it made me spend more time in the gym

good value, food very nice and friendly staff. the gym and lesure facilities are very good.

lovely welcoming staff from reception, restaurant, bar and housekeeping

the breakfast was wonderful

incredible breakfast every day and they went out of their way to make my stay, and my dogs too, a great

excellent freshly cooked full scottish breakfast. friendly staff.

breakfast was just the job for getting on with your day

enjoyed our stay, welcoming host, clean room with super comfortable beds and the breakfast was delicious location was perfect for us for an overnight stay whilst visiting scotland

not suitable on weekends for families travelling with kids due to pub and club.

the staff are really lovely food very tasty bar very cosy

everything the food the staff elisabeth was great the rooms the spa bath mmm lovely

room excellent, spa bath a plus and very comfy beds. best nights sleep on holiday so far

the nightclub music lol wouldn’t reccomd with kids

clean and inviting staff all friendly breakfast was amazing great selection on offer rooms clean and tidy and beds

lovely hotel very friendly staff food was very nice excellent breakfast

wifi is good

bar staff too were

wifi connection expects an email confirmation but i got no message explaining this, so i was kicked

great surroundings as the hotel is set on a golf course

i didn't have my golf clubs with me.

have stayed he many times now all i can say is this hotel is fantastic very clean rooms the bar is great and the food is 1st class

i also ate in the bar each evening

young boy on bar at wedding bit rude to couple friends but rest of staff amazing.

the bar and food

location for what we needed, lovely comfortable rooms and with a bar and restaurant on site we had everything we needed

lovely clean rooms, friendly staff, bar was on p point cant complain

there were 11 of us in total- 6 adults and 5 kids - and all our meals were fab

would benefit from someone patrolling the rooms at night as there was a lot of noise and kids roaming around at night

light clean and very easy to get too, parking on site. dog friendly, great staff.

comfortable room, only downside was it was situated behind the restaurant bar and could be noisy at

hotel with plenty of parking

was down in the area for the piton stage final, our kids won though it overran

plus free parking

good parking facilities, excellent food and a great breakfast

had to ask for the wifi code but still couldn't get it to work, which was unhelpful on a business

there is a bar right next to the hotel and the drinks are amazing

great location, great staff, plenty parking, so good we stayed an extra night!

the restaurant and bar facilities could not fault lovely surroundings

staff very obliging. room spacious. free car parking in adjacent car park.

they were helpful in numerous ways, including helping us find a laundry nearby, as we were there for seven nights

shortages meant not a favourable option for room service

no problem with a late check out

only the bar food choice.

separated rooms for family with kids

risk of injury to kids and people using it

receptionists and very pleasant interacting with her, she was very loving and caring towards my kids and helped us to get fresh water

location ment when you were in you were in,no where really to go at night when you have kids.

was poor and the walls could do with extra sound dampening as the family next door kept my kids awake with the screaming child

next time will check the pool timetable before planning our day

fabulous location evening meal was great as so the breakfast

character of the hotel and great location. spacious room. comfortable bed. good gym.

poor wifi poor mobile phone signal

surroundings, room and bed very comfortable used room service, meal and services very

bar staff were accommodating and insightful, the beds were comfortable, and the bathrooms were

a bar with karaoke under rooms, which works at least until midnight, so it seems that the party is in

noise from the bar downstairs wham trying to sleep, wasn’t really an issue as that’s what you should expect if

wifi code had to be asked for and was wrongly written down by under-pressure bar staff - only found out after staff had gone home

the only thing was the noise from the bar late into the night.

if prices had been cheaper i would have stayed two nights instead of the one with the kids.

lovely room great view of lake ,used room service was excellent

partner, 2 kids and i enjoyed a lovely stay at the alona hotel

also as it was easter the staff had placed easter eggs in the room for the kids such a lovely

breakfast was delicious and speedy

breakfast options were really good, kids loved the waffel machine

amazing hotel staff great breakfast facilities

lovely bright, welcoming reception and bar area

double bed for kids. 2 singles would be better.

the gym was out of order

was great and the kids got to meet the celtic football players who were very good with the kids

the rooms are spotlessly clean, wifi is decent and

a spa or even just a wee steam room and sauna would be brilliant.

i was planning to use the gym but when i went in to have a look it was pathetic considering how nice the hotel is, i used a

wifi would not allow me to send texts or facetime family. internet access was otherwise fine.

were so friendly and went above and beyond , there was a group of 30 of us kids and adults and everyone commented on how friendly they were

great budget, spacious room, was near m&d theme park and the kids had fun

very clean well located and tremendous staff. lovely open plan reception bar restaurant area.

we also asked for an early check in and this was granted

had a good time, very clean , good breakfast, games and colouring for kids at the restaurant, nice people

as me and my partner have 4 kids ages 14 year old 6 years old 3 years old little one at 2 years old we are going to bring them

room lovely, breakfast excellent. check in good, bar area nice.

pool etc

staff, food & spa were all amazing

kids were noisy and the parents louder for telling them off

gave me extra early breakfast to help me

very nice and polite lady on front desk hotel very clean and comfortable and a great breakfast

nice breakfast

beautiful decor and friendly staff. fantastic restaurant and brand new breakfast room.

friendly and efficient staff, breakfast food options good and tasty

kids said it was the best hotel they’d ever stayed in!

family in room next to us, started fighting at 2am, their kids were screaming as mum and dad were throwing punches

the girl at reception was phenomenal and the room was so clean and my kids loved it

for breakfast i would have preferred fresh orange or diet cola rather than diluting

absolutely loved it especially with the complimentary breakfast

breakfast could be better with cooked options although staff did make me eggs on request ud83dude05

when i ordered a guinness from the bar the receipt arrived within seconds, but the guinness never arrived

i would have liked to know what was included in the breakfast.

breakfast was superb

only thing i would not change but add , is a spa , pool area ,, i believe the hotel is in the process of having one added

a spa would have added to the experience

dinner in the bar and breakfast in the dinner room were both 5 star

lack of activities no spa services yet, no gym

the kids were chastised for splashing each other and being, well, kids

food was pretty good, facilities were fab and spa treatments were amazing

is situated in beautifully kept grounds which also has a small play area for kids so added bonus

comfortable bed, real fire , kids loved board games in lounge

unfortunately we were slightly later down than planned, and the kids missed there evening swim we had planned

the rooms are clean, comfortable & well equipped & there is free wifi

and was lovely and reasonably priced parking was free if you register at reception on arrival wifi worked well also decent air con in the

excellent buffet breakfast, parking was great,no hassle .

there was no room service

air conditioning and the gym

slow wifi in room with frequent drop outs

breakfast was delicious we had the scottish breakfast

from reception to bar to room service, all staff we encountered were lovely

loved the spa bath and just so relaxing. meal and cocktail deal was amazing

also a room service tray with dirty plates and cutlery sat on the floor outside the next room along from

plenty of parking

i was very pleasantly surprised at the bar prices, as we attended a wedding within the hotel, and couldn't believe what they were charging

easy to find, parking available, lovely reception area, very clean, very nice room.

early check in. clean room

the free wifi seemed to have a mind of its own - went through an endless loop trying to get logged in and

the free wifi is also non existent in the bedrooms only around the reception

wine in bar was hot and no shelf s in bathroom.

having usb sockets the wifi was patchy and wouldn t stay connected in the room but was fine in the restaurant

monday to thursday the bar closes surprisingly early

friendly staff arranged an extra hour to allow a late check out

swimming pool was great for kids

lovely swimming pool

e to covid and i fully accept that).

spa amazing jacuzzi could have been slightly warmer

bag with a lot of cash a engagement ring i was going to propose on a suprise holiday way the kids

to get her check in was quick and gave directions to the room put my luggage in and then to the bar as was there for a wedding had a great nights sleep and breakfast was good in morning aswell

ideal location for golf trip and hotel reasonably priced.

we checked in we couldn't sit in the bar to have a drink, the restaurant which is apparently separate to the hotel was full but we

if you were into golf, it’d be

clean and warm, breakfast was great the location was perfect for us as we had a function at the golf course

no room service

wifi in the room came and went, but wifi in the reception area was excellent

towels and also a hairdryer, in room kettle with tea, coffee, access to restaurant menus and also room service

hotel is lovely, we were a party of 5, 2 adults and 3 kids

the fact that our 3 kids had a bed each

ample parking on site

only downfall was that on saturday night the bar closed before 12 and we were told its at the porters discretion but between 1 - 2 at

the location is ideal for me - visiting family who lives in glasgow, decent parking, quiet area, petrol station, coop and a beautiful little lake nearby

window in my room didn't close completely wifi signal was also very weak in my room, it may help to add more access

woken early by cleaner's and then room service for wrong room.

breakfast room is nice with a good selection of different breakfasts

location, homely feel and a bar on site

lovely downstairs piano bar and beautiful staircase to our room

bar closed at 10pm and we had only just arrived despite the information in the room saying it was

hotel lounge bar was quiet in the evening despite functionsbeing held there

requested) and a lovely breakfast

fantastic property.. value for money. ample of free parking available at hotel

clean and comfortable. really nice bar and restaurant. great breakfast. friendly team

was so comfy and room was a good size, wifi and smart tv were brilliant additions, breakfast next day was better than expected and all

ached eggs on toast) - spoke to the chef who

the bar also has a great range of drinks and the cocktails were lovely

nice bar area and dining room, all meals very good.

excellent parking

great room service

staff where gr8 the food was excellent and the 24hr bar magnificent, and paul is a very good manager

room was spotless very comfy bed. we were aloud an early check in as we were going to a wedding

exactly as advertised and clean organised an early check in as we were attending a wedding and there was no issues everything was clean and

very nice staff and cozy bar which also served breakfast

& friendly staff from reception to bar to cleaning

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

loved the wide choice on offer for breakfast and everything was very tasty.

shout out for the bar tender who went out of his way to make sure we had everything we could

myself and the kids loved the pool

the spa and health club the large comfortable beds the tv and wifi in the room

facilities - gym , pool , sauna , spacious rooms , rich breakfast , location close to main road , good option

the gym and pool are a great asset, as is the location, and it all made for a very relaxing break

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

extremely welcoming and friendly staff, their on-site discount and late check out offer, just a nice touch

staff in the bar in the evening and at breakfast were really excellent

great views from the bar and restaurant

were comfortable & clean, great view from room, restaurant, bar lounge, friendly helpful staff, good sized bath

lovely separate bathroom and shower room, room was massive and very comfortable, restaurant and bar area were excellent and very affordable

chilled vibe , excellent breakfast options

room, friendly staff, early check in and a very cool vibe to the hotel

amazing staff, very friendly, late check out was great and welcoming drinks on arrival

the location was great for me the staff were excellent especially the young girl behind the bar who’s from inverness

changed twice for breakfast

all the facilities we needed was right behind st enoch shopping centre which was excellent so my kids didn’t have to walk far the breakfast was 10/10 and quality food was used servers were so

reception bar was much more expensive than the nearest bar the scotia next door

arrived super early and the staff were so so helpful, let us enjoy a breakfast and early check in, more than we

breakfast snd waiting staff very friendly,10/10 for scrambled eggs

nevertheless, the kids loved it

it was very comfortable and breakfast was delicious

very friendly, and arranged an early check in for us as we were attending a wedding

to stay over whilst attending a wedding, staff were super accommodating arranging early check in

everything was good from early check in and breakfast in the morning

ate in the restaurant for dinner and breakfast

double capsule is not really built for 2 adults

facilities was limited and was only fleshed out once we arrived, which complicated some matters (laundry room available but only for certain hours, no kitchen space or access to boiling water for

laundry is only open from 5pm and can be long queues

thanks again for the help of the laundry coins issue

no breakfast available as kitchen out of action ud83dude15

i would have loved to have more equipment in the gym.

very clean, good location, nice gym

lounge, gym, bar, breakfast and dinner areas were immaculate

we were going to a wedding and went out of their way to accommodate an early check in for us and arrange taxis etc

wifi was bad

no menu in rooms incase you wanted to order room service

tea making facilities, tv and wifi

well appointed room, ev charging facilities, restaurant with good food at reasonable prices

the breakfast was simply amazing

easy parking and train station 5 minutes walk

the wifi at he hotel is not protected and for this reason i was unable to use the connection for work

decent sized twin room, comfy beds, free wifi, friendly staff

breakfast

were extremely friendly and the breakfast was absolutely delightful

beds were comfortable, extra pillows available in the wardrobe, wifi was great, and so was the ac

the food at the bar was really nice

a function going on and it was a bit loud but they managed to move us to a quieter room so the kids can sleep well

spacious chalet style rooms,great food in the restaurant, lots of free parking ,very nice staff ,clean

to find, nice location and parking is free

very nice room service was top class

great location, next to train station , friendly staff , staying 1 night 2 adults and 3 kids

staff at bar were exceptional, as on previous occasions very helpful

great people watching from the bar area

reception staff and bar staff very courteous

great airy spacious rooms and lovely fresh breakfast

bar area very relaxing

very good service. room excellent. bar staff very helpful

the room, gym and breakfast. clean room

gym facilities good too

staff coming to the room for room service looked miserable when i answered the door when ordering food at night

the kitchenette was a great addition

the only thing i would suggest is a frying pan. useful for making breakfast.

a thank you to the reception lad who was welcoming late at night and sorted me an early takeaway breakfast for an early flight departure

having the kitchen was a definite plus

theres a gym room

excellent, executive room fantastic which included use of executive lounge, early check in and late check out - fantastic

breakfast was beautiful and room service was great

great location, fab gym, lovely comfortable rooms

room service in the evening on day two was prompt and the food was again delicious and brought by a

a bit noisy from the room upstairs. kids running about a lot.

the accommodation, restaurant, and bar all clean and and very well organised leading to timely service

had car-parking

staff were friendly, bar was good, breakfast was very good. parking on site.

parking always a bonus - that was the reason for me selecting this hotel as it had onsite free

superb full scottish breakfast

bar was a bit characterless in the late evening, not another person there and that was on a

lovely surprise with great taste in furnishing throughout, large comfy beds, good bar and restaurant a wonderful views of marina and hills

late check out and breakfast time

the restaurant and bar are well stocked and comfortable

views and having social activities within the area. bar on site

location, room service daily

the wifi is a bit sketchy...

late check out

if this category is required i d say the wifi was a little slow...

nice staff, early check in allowed

only difficulty was saturday night, bar across from our room was very noisy, people and music loud

wee spa nice and relaxi g staffvery helpful and friendly nothing was a problem

we did book for the spa but somehow the dates got mixed up!

staff were fantastic got an early check in and were so helpful with any requests

really made my single girl valentines treat extra special ud83eudd70 the spa is great

power failure left us without wifi and television for a whole evening

very central, great breakfast, quiet

service from the moment you arrive , rooms are spacious well appointed, tea and coffee tray early check in for ihg members, immaculately clean through , ideally located for any city business

same with the breakfast

if a room had been made out of a store room or something) and the wifi just didn't work

lovely breakfast with lots of choice and very polite waitress

lovely breakfast and lovely staff

everything, especially the main bar area .

of the hotel including the glass lifts from which we could clearly see where the restaurant and bar were and what floor we were on

fault a thing apart from booked in for a late check out at 2pm and obviously was a mix up and called our room at 12 and awaked us

check in close to all amenities quiet for family with small children kids loved the bunk

bar was excellent, they had a great cocktail menu

24hr gym available which was great

liked having an option to send out laundry

new modern facilities in the room. reclining bed & gym within a short distance

early check in and very helpful staff.

is great and they were very accommodating (asked for late check out) and helpful with questions

early check in

breakfast excellent

breakfast was good. a bigger variety of fresh fruit would be better

was no kids selection on the menu

the food at the restaurant is superb expecially the buffet breakfast where you can have as much or as little as you want

nice breakfast with variety of choices even can order omelettes

breakfast was nice

sofa bed was pretty uncomfortable and a bit small for our kids - 13 and 11 years

kids pizza drowned

a good selection of food to have in your room and it wasn't room service you had to collect

busy and lovely bar area

room was good sized, bed was comfy, room service was great

everything was great. check in was smooth. gym was nice.

the staff were lovely and accommodated our early check in and also authorised a late check out (gary on

early check in

clean and convenient and good staff and early check in

was powerful and hot bathroom was beautiful, everything needed was provided free of charge, free wifi etc

booked a room for myself, my husband and our two kids

accommodation, hotel exceeded expectations, room service was amazing also

wifi was free and worked very well

they have gym too which is hardly used

kids loved the pancake machine

there was a late check out (11am) as standard and a lovely bar and reception area to relax in

not a problem will 2 kids who were up then, but could be an issue for some

great for an overnighter but didn’t use all facilities like the gym

the air conditioning was very loud and the wifi

great room service!!

very nice allowing early check in

modern and spacious, bed exceptionally comfy. bar was very nice. hotel right in city centre.

bar is slightly limited in what drinks are available and is the higher price end of the scale but

the late check out time of 12 oclock

ileda checked us in and we got an early check in which was great

the staff were able to facilitate an early check in by 60 mins.

loved the complimentary late check out at 1pm.

generous breakfast buffet, good location, gym availability.

arrival to leaving the staff were amazing the rooms were lovely and clean beds comfortable and breakfast was amazing we ate late at night which was great after a long day drinking with friends

the bar was fun and good

very clean and new. breakfast was good. staff were helpful.

for quiet room and got very quiet room free wifi very clean room very helpful staff breakfast and ambiance excellent fantastic value for money

the bed wasn t make the other day and the room service didn t close the door correctly, when they get us new towels - there was nobody in