there is a small reception desk with a bar and some seating

not offered the option to eat in my room or the bar area

bar manager was amazing friendly and calm, he seemed to hold the place together very well

small and we only had just enough room to lay side by side , the shower needs something to hold a bar of soap and shampoo etc there is no were to hang a towel and no rack for new /dry towels , a

about the room just made it seem a little sad and an afterthought compared to the restaurant and bar which have been made to look pretty stylist

wifi was very bad

parking was easy, restaurant on site, lovely staff and a beautiful room

was basic but clean and with the

t was extremely clean ) the lounge and bar were excellent food was first class i can highly recommend it is in an excellent location for

to find, nice location and parking is free

nner and breakfast) was quick, the menu offered an excellent choice and the food

sadly we didn't manage to spot any deer on the golf course!

hotel was very clean and staff were very friendly we all so enjoyed use of the facilities and the spa treatments

breakfast the next morning was delicious buffet style

was a busy night for the hotel and there wasn't enough parking on site, however i don't think this would be an issue if there wasn't a wedding taking

room was spotless very comfy bed. we were aloud an early check in as we were going to a wedding

exactly as advertised and clean organised an early check in as we were attending a wedding and there was no issues everything was clean and

was no straight way from the room to the bar you had to walk around the building to get the bar with was no biggy but it would have made it

even treats on bar and bowl of water brought out without us even asking

lovely surprise with great taste in furnishing throughout, large comfy beds, good bar and restaurant a wonderful views of marina and hills

the restaurant and bar are well stocked and comfortable

bar was a bit characterless in the late evening, not another person there and that was on a

location and cleanliness and parking

the rooms were comfortable and breakfast was great! staff were so lovely.

good restaurant and bar downstairs, fresh delicious breakfast cooked to order, big car park, nice, fresh and clean

the staff were very helpful as i was late checking and very tired and had room service .

very loud music that didn t finish till 1am and very noisey crowd outside after bar closed

excellent breakfast

stay here was very pleasant our room was very clean and comfortable and breakfast was really good too

the bar shut at 11pm prompt & residents were not allowed an extension or to order to the room

dinner was lovely and breakfast was also very good

and bar staff are always on the go with a smile and i can't believe the turn around the room service staff have to do

nice bar with lovely food

pub, location, pet friendly- which was very important for us, parking, non smoking, large common kitchen

early check in,the en suite,the bed,the location and friendly staff

place with kitchen facilities next to our room

the atmosphere in the bar and restaurant was fantastic

beds very comfortable bar had a good selection of drinks

only negative is that i booked a room for 4 people (2 adults, 2 kids) and there was only room for 3 people to sleep

the kids said they slept well and that was the most important thing

the rooms were a good size and the addition of a fold out bed with kids duvet covers on made our little boy very happy

breakfast was a little disappointing for kids

difficult to get a drink at the bar as the barman was also looking after room service in the evening

the service from staff was exceptional from reception, to breakfast room to room service.

other meals were available in the bar kitchen adjacent to the hotel

evening meals at cooks kitchen & bar was excellent but you had a long wait.

staff was very professional, whether at the front desk, room service, or in the adjacent restaurant

breakfast very good quality and staff very friendly

breakfast was fantastic, we also enjoyed delicious dinner on both evenings during our stay

as a first stop on our nc500 road trip, the young lady behind the bar took the time out to write down all the locations that she had been to and gave us some tips,

comfortable and quiet rooms , well stocked bar and the food was top class

the small mini bar items were very reasonably priced

need to update information page regarding food. bar snacks/ meals were not available.

the room was not above the bar but around the back, and it was really quiet

staff in the bar are excellent also

really friendly bar staff. room was perfect and well worth the money!

downstairs bar very friendly and accommodating

the bar area is brilliant, a fantastic clean

comfortable, friendly clean plenty of parking space ideal location great food well

parking was a bit cramped

only problem i had was my bt virus protection did not like the leapark wifi and locked me out of my

staff / carparking ' good wifi' food location was good for us would book again ' good price for a weekend

late check out

lovely hotel nice clean decor lovely staff with an attached bar /restaurant serving lovely food and

lovely spacious , clean room with a bar / restaurant. staff lovely, food and drink great

there is a restaurant and well stocked bar within the hotel and the menu suited all tastes, there was a children’s menu too

the bar & restaurant staff were amazing

breakfast was excellent and staff were very pleasant and could not do enough for you, asking how

there is a small bar downstairs, and food can be ordered there

charge for pets is £30 per stay, which is brilliant value for money compared to other places that charge a

pull out couch wasn't made up for my kids, so i had to call desk

breakfast was good something for everyone. even two fussy kids.

lovely bar area, friendly helpful staff and food served in resturant in the evening very nice if somewhat

i would have loved wifi in my room.

location ideal ,close to shops,restaurants ,golf club. excellent full

wifi not good

the room service wasn t daily

the kitchen wasn't open in the evening but we dined in a nearby recommendation and had a great meal

location was perfect, rooms lovely, bar area pleasant and staff were very nice and helpful

the staff at the bar were very helpful and pleasant

wifi was good for the most part but did drop at times

a teenage son of 16 doing revision for gcse's or even if not, i would suggest extending the wifi to the rooms as it is very poor

pool lovely room lovely

kids in jacuzzi. bed v uncomfortable, too hard

love the location, parking, gym, swimming pool and breakfast - all at a great price.

friendly staff, very accommodating of our needs, pool facilities are spot on and open early enough to enjoy before

staff were amazing, especially the front desk and spa staff

breakfast to small would be ok for a child

breakfast add square sausage some beans

nice breakfast

breakfast was excellent location was ideal for me

friendly and efficient staff, breakfast food options good and tasty

family in room next to us, started fighting at 2am, their kids were screaming as mum and dad were throwing punches

the girl at reception was phenomenal and the room was so clean and my kids loved it

kids said it was the best hotel they’d ever stayed in!

if you were into golf, it’d be

it’s next to a golf course

we checked in we couldn't sit in the bar to have a drink, the restaurant which is apparently separate to the hotel was full but we

a free car park is definitely a bonus, an early check in which was one hour before the normal check in of 3pm, this was great for me as i am

no bar lounge for drinks only.

& bar area were tastefully furnished & decorated

maybe a room for 2 adults and 2 kids was a wee bit too small but was enough for a one night stay

great, room comfortable, food good, staff very friendly and professional and there are ev chargers

the bar and restaurant was very nice and the food was really good

enjoyed the facilities, including the bar area

wifi wasn't great

we asked for an early breakfast on a sunday which was no problem for them, honestly the staff can t do enough for you

safe parking ,lovely view of the grounds from my room

m not

easy to find and plenty of parking, nice to see that locals also use the bar

breakfast was wonderful, great parking facilities too

breakfast was a little later than we usually like but as we over slept it didn't matter and we were

looked very plush and inviting on arrival and there was ample parking

everything. the spa bath was amazing. sorry we had to leave early. i took really un well.

or maybe a cask dark ale at the bar would be good

staff,room,dining and bar were all faultless.an exceptionally good hotel.

woken early by cleaner's and then room service for wrong room.

drinks at bar where a bit pricey but a suppose that's expected when in a hotel

ay from crowded street), good wifi, good breakfast

staff

it was a novelty for the kids

beautiful property with plenty of parking

there was a wedding and the kids were playing and adults screaming outside at high night hours not allowing us to rest properly

mini bar with free water, tea and coffee great

we used the spa facilities and the bar in the evening

could have had a spa / sauna / swimming pool

hotel has a good central location between edinburgh and glasgow, and parking

wifi would not allow me to send texts or facetime family. internet access was otherwise fine.

was great and the kids got to meet the celtic football players who were very good with the kids

told about wifi no details left for it in room or password etc usually this info is told when checking in or

pool table was a bonus for the kids

perfect for our young kids (sleepover in a castle

is a great find, great location, and huge, very cosy room, with amazing bath, from the bar staff to the ladies serving breakfast ,

very lovely staff were excellent very nice bar lot's of happy people great place to stay

super little lounge bar across from restaurant on ground floor - good value for money

wifi was really patchy and required us to keep logging back in and when travelling with young kids wifi is a must

the best hotel gym i've ever experienced

pool etc

an excellent gym and a good pool

as me and my partner have 4 kids ages 14 year old 6 years old 3 years old little one at 2 years old we are going to bring them

i would have liked to know what was included in the breakfast.

spotlessly clean friendly staff, very helpful beautiful room breakfast was perfect

the decor through the restraunt bar is of a modern turkish twist and spotless also

for breakfast i would have preferred fresh orange or diet cola rather than diluting

when i ordered a guinness from the bar the receipt arrived within seconds, but the guinness never arrived

wifi signal in rooms was not great so tv didnt work but other than that wee detail it was

no room service during my stay

nice clean place.plenty parking

plenty of parking

free parking and free wifi was good also

wifi is non-existent in my room

lots of parking, big comfortable room, convenient store and food options closeby.

great the bar has gluten free lager

a lot going fo it poor wifi if any pub smells damp no food luxury room not very luxurious pub and rooms need total

staff and a brilliant restaurant and bar with the best locals you could meet

great food in the bar with some superb options

breakfast in the morning was exceptional and service was brilliant

all the staff were very helpful and friendly good breakfast good beer

shown to my room and informed about breakfast ordering

great room,lovely friendly bar with great food and drink

i had breakfast each morning included in the cost of my room and the selection was good and the food was

the breakfast was great and the dining either at the bar or in the restaurant was lovely .

very polite staff and the golf course was enjoyable

have stayed he many times now all i can say is this hotel is fantastic very clean rooms the bar is great and the food is 1st class

full scottish breakfast was very tasty and plenty of it

there were 11 of us in total- 6 adults and 5 kids - and all our meals were fab

lovely clean rooms, friendly staff, bar was on p point cant complain

the restaurant has a good selection of food too, there is a kids play area and items to keep them occupied indoors too

bar closed early the day we got there at 21

was lovely adjoining pub was perfect nice & relaxing perfect for kids with indoor & outdoor play

we were extremely pleased with room service as well

pool and gym was also perfect for an end of day wind down

wasn t clear that i d have to pay for both my kids meals despite choosing half board

great facilities,tv,wifi, alram with rado and attachement to play music from your phone

all staff in the restaurant, gym, pool and bar areas were fantastic, professional and very helpful

waiting to be served at the bar on sunday i stood for 15minutes and nobody acknowledged i was there so i left without ordering

all round great hotel - breakfast , rooms , staff , parking & value for money definitely be

the kids had such a great time

we were also towing a large trailer and they sorted us an excellent secure parking location

the kids had such a great time

love the bacon and sausages lol all in all it’s always a nice stay, bar is open and food available

breakfast was excellent and plenty of it location was also excellent and clean and tidy staff were

fact i went into reception holding my daughters elves and when i asked if i could put them at the bar a staff member went above and beyond giving them and ice bath and message on the chalk board ,

very clean well located and tremendous staff. lovely open plan reception bar restaurant area.

great, close to theme park for kids

dog was made very welcome, always attention to our needs by staff, in the bar - 10/10 for friendliness and service, at reception the same

wonderful staff and bar excellent service and breakfast

order room service chips. quiet steep at 7+ for a handful of them with a dip

great location. plenty of parking and the rooms were lovely.

nothing. wished room service was avaible til 11pm

it had a restaurant and bar with excellent staff.

the bar was mainly locals from the village who were all very welcoming and bar staff were excellent

have recently redone the reception & bar area which now looks very glam

room was super comfy and outside bar area was fun

friendly staff, bar food excellent

were refugees there witch they would not be quiet, slamming doors, kids running from room to room till early hours of the morning

location ment when you were in you were in,no where really to go at night when you have kids.

disturbed mine and my kids sleep

was poor and the walls could do with extra sound dampening as the family next door kept my kids awake with the screaming child

parking for large trailer and close to my destination

there is no pool as the kids would have loved a swim. apart from that, it is an excellent hotel.

good food and kids menu

& bright spacious room, staff were all lovely, we git an early check in for our event which made the go stress free for us

very welcoming and helpful, let me have a free late check out and as covid restrictions in place reassured me about safety measures in place at

and the waffle makers are such a great touch and extremely exciting for both kids and adults

the bar closed to early, expected it to be open until around 1am.

kids eat free at weekends staff were great, really friendly and helpful

great atmosphere in the pub in the evening and kids were allowed until 9

staff were very helpful and friendly plenty of entertainment in the main bar and food and drink very cheap

jacuzzi bath was a hit with the kids and nice big family room

chilled vibe , excellent breakfast options

lovely vibe to the bar area, great place to meet up with my student son, he loved it too

expensive breakfast

the feel and decor of the hotel was great. staff really helpful. great breakfast

amazing staff, very friendly, late check out was great and welcoming drinks on arrival

noise from the bar downstairs wham trying to sleep, wasn’t really an issue as that’s what you should expect if

there was an issue, like an alarm beeping, the bar staff couldn't do anything about it as the bedrooms are owned by the store across the

the only thing was the noise from the bar late into the night.

the rooms were comfortable and the staff in the bar were lovely

the bay horse was a nice pub, and the bar man was very

the gym has technogym equipment

had a cocktail at the bar and lloyd was so helpful and made us perfect cocktails

30 there would be a 25 early check in charge even though the room was ready

room bar was empty

central location, late check out and a lovely breakfast

early check in

good service in the very comfortable bar and the amazing tasty plentiful breakfast the next morning

bags and takeaway cups, i hadn’t even thought to ask but appreciated her attentiveness as with kids it saved a lot of mess

loved room size. very comfortable bed. staff in bar & at breakfast really good.

great location, friendly welcoming helpful staff and great breakfast.

room service as advertised, no daily cleaning service

no room service once restaurant shuts

breakfast was varied and good quality…mist enjoyable

everything is perfect. only the breakfast is very limited in serving food.

fold out bed was a little small for 2 kids.

there were excellent bar and restaurant facilities in the hotel so there was

i am a regular hotel user for access to my kids and can honestly say this is by far the best accomodation we have had and at a much better

i didn't have teh kids with me, bt it would ave been aditionally problematic if a toddler was in the room

the friendly staff. conservatory bar & breakfast room over looking st george's square.

for breakfast there was a large choice of breads and pastries, fresh fruits, cereals and a cooked

lifts fast enough, rooms clean and kids totally love the deluxe double double and the bathtub

a good selection of food to have in your room and it wasn't room service you had to collect

breakfast was good and the times flexible

was my first time in glasgow, i took my two kids for sight seeing in glasgow, booked an hotel before the trip

staff, gym, location, top floor

shortages meant not a favourable option for room service

if i have a small criticism it would be i m a bit disappointed in the bar food choice

can be tricky to find a parking place sometimes, while the parking is shared with shopping centre

no problem with a late check out

easy to get to. free parking.

thanks again for the help of the laundry coins issue

shared bathroom was clean , staff friendly and helpful, would recommend - great value stay for 3 adults

no breakfast available as kitchen out of action ud83dude15 location was good

had thought there would be a kitchen but went over the street to el paso for entertainment and a lovely steak

laundry service is just 5-9pm and i wanted a quick wash of my clothes in the morning- not good