spa facilities and pool were just what was required

i have to say that very sadly there was a fire in the spa whilst i was there and i want to praise and thank the staff (and the local people) for their

in room 1 wasn't working when i was there but it made me spend more time in the gym

good value, food very nice and friendly staff. the gym and lesure facilities are very good.

lovely welcoming staff from reception, restaurant, bar and housekeeping

room service

that was a bit off putting we were a family of 4 and was only 2 chairs for dinner table as we had room service

all of the ladies were so lovely and accommodating - i popped down for coffee one night when the bar was shutting

could give more details, rather than just handing you the room key - things like wifi access, breakfast times and if i wanted a table booking in the restaurant for the two evening

room sink too small, waited too long in bar for staff to take good order

everything and friendly bar staff

spa bath was epic. plenty tea and coffee too

staff in hotel and bar were very helpful and friendly

our room was above the bar. fortunately it was a mid week stay & the bar closed at 10pm

– food was fine, however kids only allowed there till 1900, this wasn’t mentioned anywhere

good breakfast

i would also like to add that the breakfast was absolutely delicious and i love that everything is made freshly to each guest

excellent freshly cooked full scottish breakfast. friendly staff.

enjoyed our stay, welcoming host, clean room with super comfortable beds and the breakfast was delicious location was perfect for us for an overnight stay whilst visiting scotland

breakfast was just the job for getting on with your day

great surroundings as the hotel is set on a golf course

i didn't have my golf clubs with me.

have stayed he many times now all i can say is this hotel is fantastic very clean rooms the bar is great and the food is 1st class

i also ate in the bar each evening

young boy on bar at wedding bit rude to couple friends but rest of staff amazing.

the bar and food

location for what we needed, lovely comfortable rooms and with a bar and restaurant on site we had everything we needed

lovely clean rooms, friendly staff, bar was on p point cant complain

there were 11 of us in total- 6 adults and 5 kids - and all our meals were fab

would benefit from someone patrolling the rooms at night as there was a lot of noise and kids roaming around at night

large parking

the team were very accomodating and organised an early check in and a travel cot in our room for our daughter

great staff, plenty of parking.

bar milano staff are very professional and fico restaurant steaks age excellent

excellent location, beautifully clean, lovely staff, good car parking

during dinner the dinning room was like a kids play centre with kids from the large party being allowed to run around and sit on tables

poor wifi in our room. a fridge and a safe would have been great.

the bathroom was well stocked with toiletries and the room service was fast with hot delicious food

dog was made very welcome, always attention to our needs by staff, in the bar - 10/10 for friendliness and service, at reception the same

breakfast ordered by room service

staff very obliging. room spacious. free car parking in adjacent car park.

they were helpful in numerous ways, including helping us find a laundry nearby, as we were there for seven nights

shortages meant not a favourable option for room service

no problem with a late check out

only the bar food choice.

separated rooms for family with kids

risk of injury to kids and people using it

receptionists and very pleasant interacting with her, she was very loving and caring towards my kids and helped us to get fresh water

location ment when you were in you were in,no where really to go at night when you have kids.

was poor and the walls could do with extra sound dampening as the family next door kept my kids awake with the screaming child

the rooms were comfortable and the staff in the bar were lovely

the only thing was the noise from the bar late into the night.

bar staff were accommodating and insightful, the beds were comfortable, and the bathrooms were

loud music in bar below

the bay horse was a nice pub, and the bar man was very

room was clean and modern loved gym staff very nice

restaurant and bar staff were fabulous

double bed for kids. 2 singles would be better.

delicious breakfast

prices of the drinks at the bar was disappointing when you are there as a family

room service menu so couldn t stick to my veganuary pledge and eat vegan

though on this occasion i had room service both nights, the food is still spot on, freshly cooked, and you get plenty of it)

breakfast was scrumptious room service

breakfast was delicious and speedy

good parking

everything was great including all the staff at checking in and out and at breakfast

great breakfast ud83cudf73

comfortable room, late check out, freindly and helpful staff.

breakfast was an all you can eat buffet

staff were all very friendly and we had both our evening meal & breakfast in the restaurant / bar area

breakfast was great

cool hiking trail right by and the gym was an added bonus

the standards of everything else - we were expecting something special after a lovely meal in the bar the evening before and missed out on cooked breakfast because service was slow and we had a

we didn't use the spa or pool but will hopefully do so on any return

next time will check the pool timetable before planning our day

orange juice was delicious and being able to get room service for drinks just after 10pm was perfection

lovely reception and bar area with a lovely fire in winter

only one set of towels in room, had to ask for 2nd set. wifi would not connect in room.

parking is no issue with plenty of spaces available

could have had a spa / sauna / swimming pool

as me and my partner have 4 kids ages 14 year old 6 years old 3 years old little one at 2 years old we are going to bring them

room lovely, breakfast excellent. check in good, bar area nice.

pool etc

staff, food & spa were all amazing

kids were noisy and the parents louder for telling them off

ideal little mini private spa break really

was closed and we got just a “light lunchstyle” dinner in an uncomfortable bar area

lack of activities no spa services yet, no gym

dinner in the bar and breakfast in the dinner room were both 5 star

only complaint was that i would prefer my poached eggs at breakfast not to still contain pieces of shell

unfortunately we were slightly later down than planned, and the kids missed there evening swim we had planned

liked the area very quiet the hotel was lovely clean there was spa swimming facilities included staff were lovely breakfast was nice on arrival there was a

traditional hotel stunning setting lush green vegetation fantastic spa facilities lovely staff great food

pool access was great the kids enjoyed it

pool water - too cold.

location was near the event i was going to. breakfast was good

i would have liked to know what was included in the breakfast.

breakfast could be better with cooked options although staff did make me eggs on request ud83dude05

for breakfast i would have preferred fresh orange or diet cola rather than diluting

the bar service and setup for just food

the room was lovely and the breakfast really good.

breakfast add square sausage some beans

very good.husband got 3poaced eggs myself had a cooked breakfast no complaints.

friendly and efficient staff, breakfast food options good and tasty

beautiful decor and friendly staff. fantastic restaurant and brand new breakfast room.

kids said it was the best hotel they’d ever stayed in!

family in room next to us, started fighting at 2am, their kids were screaming as mum and dad were throwing punches

the girl at reception was phenomenal and the room was so clean and my kids loved it

the rooms are clean, comfortable & well equipped & there is free wifi

and was lovely and reasonably priced parking was free if you register at reception on arrival wifi worked well also decent air con in the

excellent buffet breakfast, parking was great,no hassle .

there was no room service

air conditioning and the gym

slow wifi in room with frequent drop outs

breakfast was delicious we had the scottish breakfast

from reception to bar to room service, all staff we encountered were lovely

loved the spa bath and just so relaxing. meal and cocktail deal was amazing

also a room service tray with dirty plates and cutlery sat on the floor outside the next room along from

staff friendly and nice breakfast

needed a couple of days break from the kids a 6 months old my wife said that she loved the quit ant time to our

we ordered room service and the food was fantastic

free food for kids… good facilities and value for the money

bag with a lot of cash a engagement ring i was going to propose on a suprise holiday way the kids

m), would nave preferred an extra hour.

bar and dining facilities were excellent and good value for money

the free wifi is also non existent in the bedrooms only around the reception

very accommodating of late check out request

wine in bar was hot and no shelf s in bathroom.

excellent buffet and breakfast

kids beds were a bit hard, wifi signal poor

loads of parking staff were polite cleaners were polite and place was very clean

towels and also a hairdryer, in room kettle with tea, coffee, access to restaurant menus and also room service

the breakfast and evening meals were freshly cooked and hot, the service was friendly.

free parking and free wifi was good also

wifi didn't work for me because i could not log on

to call for room service and found the phone line plug was out from connection , i went down to reception and

on arrival, we were late arriving due to work commitments but we were able to have a drink at bar before going to room

the free wifi seemed to have a mind of its own - went through an endless loop trying to get logged in and

lovely comfy room, room service was excellent as was breakfast

nice bar area and dining room, all meals very good.

great room service

sympathetic and helpful and went above and beyond d to offer things like a drink and food from room service as the restaurant was closed

staff where gr8 the food was excellent and the 24hr bar magnificent, and paul is a very good manager

nice bar and restaurants attached to the hotel

hotel was a little unkept with rubbish laying around which is a shame is it offers views over the golf course behind and has potential to be much nicer

no bar lounge for drinks only.

pleasant outside area at back looking towards golf course

if you were into golf, it’d be

clean and comfortable. really nice bar and restaurant. great breakfast. friendly team

our room was out of this world, loved the attention to detail, spa bath with tv on the wall

friendly staff, room great value for money & food/ bar was excellent

could be gluten free breakfast foods my friend could only have gluten free bread and poached

friendly staff, lovely room, good car parking

staff,room,dining and bar were all faultless.an exceptionally good hotel.

woken early by cleaner's and then room service for wrong room.

ample parking on site

rooms are larger room 35 is a great room breakfast was cooked to order and a full scottish style bar staff polite but busy waitresses was

nice big rooms well heated and with good tv and wifi

i arrived late and left early boxing day so can't comment on breakfast or evening meal but my twin room was super spacious, immaculately clean and comfortable

the staff were amazing. high standard of breakfast and rooms.

tasty breakfast

bar was beautiful and room perfect

the park, spotless clean and a cake tray for our anniversary beer garden was lovely great staff breakfast in the morning was really

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

we like the location, the parking, quality of room abs very friendly courteous staff.

the breakfast was simply amazing

plenty of parking

good was excellent and bar staff were very courteous

down by very poor wifi

a good variety of food for breakfast

good gym facilities

bit of a walk from the city centre if you have kids , especially if they don't like walking

and the card machine malfunctioned quite often at the bar which wasn't convenient without another form of payment being accepted

crew member that checked us in also served us at the bar was very polite and professional.

staff were friendly, bar was good, breakfast was very good. parking on site.

breakfast and bar was lovely

room and bar and restuarant were very good

parking onsite

the accommodation, restaurant, and bar all clean and and very well organised leading to timely service

excellent location, comfy beds, great breakfast

the price of alcohol at the bar was a little expensive.

reception bar was much more expensive than the nearest bar the scotia next door

comfy beds. good choice of food for breakfast.

nevertheless, the kids loved it

shared bathroom was clean , staff friendly and helpful, would recommend - great value stay for 3 adults

we did not expect it to be so cozy and we even had our own kitchen

was also a lot of facilities out of order, such as half the living space, the toilet and the laundry room, which was a bit of a bummer

no breakfast available as kitchen out of action ud83dude15 location was good

only 2 washing machines and dryers which could only be used from 5pm as housekeeping also use the laundry during the day

staff were amazing, especially on the front desk, and the bar staff, check in was easy and quick the room was nice and clean

the wifi was good, very fast

wasn't any information pack in the room about wifi or times for breakfast etc

was the only place in scotland in our whole trip that had an air conditioner and a gym so we were thankful for that

was fantastic as were reception staff and bar staff

beds were very comfortable. 24/7 room service/ bar/restaurant. great location. pleasant staff.

fantastic wifi, hospitality corner was great, hotel very clean and central. we will return

ven though we were right in the city centre over the weekend ) the hotel bar was quiet too, we didn t eat at the hotel but breakfast looked good

rooms were great and close together as requested, we also requested to have an early check in and when we arrived at the hotel they were able to accommodate us with this

modern clean city centre hotel with good bar area and lovely breakfast

perfect location, lovely river view, clean and comfortable, good breakfast ud83dude03

located, very nice bar, comfortable beds, snacks and coffee in rooms, laundry service

i forgot my work out clothes, so i didn t have an opportunity to utilise the gym!

gym facilities good too

very good service. room excellent. bar staff very helpful

apartments with a perfect location brand-new apartments, everything was clean, kitchen and bathroom facilities in good condition

apartment is decent size, suitable for families with kids, kitchen is well equipped

liked everything, perhaps a weights rack in the gym with a few bigger weights than the small ones supplied

the kitchenette was a great addition

kitchen facilities, good gym, down stairs the assortment of games to play , the front desk staff were very nice , also super

at christmas the atmosphere really joyous and families in lobby bar cheerful and happy

a good variety of breakfast foods which were fresh and delicious

a junior suite was upgraded to a studio suite no charge was a great deal for us including breakfast room was excellent everything about our stay was

everthing needed in room also very clean bathroom big and spacious with everthing you need good breakfast choice great service comfy

comfy beds, excellent location and lovely building, good breakfast

amazing staff, superb location, excellent room service, restaurant, and breakfast.

no one eats 18 worth of breakfast let alone kids

very clean, very polite and the gym

were absolutely lovely and so helpful got an early check in of 1pm and late check out of 2pm had a top floor room, loved the view of the river and the

really disappointed to arrive with 2 kids to realise the waffle machine was not working the 2 nights we stayed

great restaurant and bar options all around

nice staff, early check in allowed

no room service, very cramped shower cubicle, slow check in.

wifi only available in public area, not in bedrooms.

we ate twice in the cafe bar and the food was excellent both times

fault a thing apart from booked in for a late check out at 2pm and obviously was a mix up and called our room at 12 and awaked us

good bar area

instead i was offered an early check in as my room was ready

efficient and great staff , appreciated the late check out

quick efficient & early check in

the bar upstairs was lovely also, albeit slightly pricey

and restaurants staff extremely polite and helpful restaurant and bar vega on 7th floor expensive breakfast had a lot of options at £15 per person good free wifi very quiet and

water cups in gym or water in room in bottles and cafe option or better vending machines for quick grab and

the cocktail bar upstairs was great and the disco elevator to go up was an added bonus

gym equipment limited

really made my single girl valentines treat extra special ud83eudd70 the spa is great

only difficulty was saturday night, bar across from our room was very noisy, people and music loud

they have facilities such as gym & 24hr bar, but we didn't use

clean & modern with friendly staff - i even used the gym which was small but they have

wellness spa a bit small

we arrived early from a red eye flight from washington dc and they offered us an early check in with no extra

power failure left us without wifi and television for a whole evening

good add sized rooms with wonderful room service available

the staff were amazing from mark the concierge sophie in champagne central, the room service staff and the ladies on check out

room service not delivered to my room first time, apparently delivered to the room next door

was fab, and the 2 girls in reception went above and beyond to make my 2 kids feel cared for and so happy, nothing was too much trouble, even let me store luggage the next

being broken was slight pain since on 3rd floor and kids with bags

cot in the room witch aye though was terrible it was a good job my daughter took a couple of the kids blankets with her or they would not had

early check in

is great and they were very accommodating (asked for late check out) and helpful with questions

sofa bed for kids was small..

preferred a decent sausage for breakfast

was ready, plenty tea/coffee sachets, comfy bed and staff very pleasant helped us to get into wifi on our phone

were unfortunately next door to a couple with screaming kids but that was not the hotels fault

everything is perfect. only the breakfast is very limited in serving food.

the staff were lovely and accommodated our early check in and also authorised a late check out (gary on

early check in

clean and convenient and good staff and early check in

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staff at the front desk when checking in manners 100% bar staff the same spottless breakfast was excellent

the breakfast was great

room service, early check in package

breakfast staff could be better organised, allocated one duty and one duty only

we stayed over christmas and they were very attentive and excellent in accommodating the kids

knew we would need an early check in for a variety of reasons

accommodation, hotel exceeded expectations, room service was amazing also

clean, spacious room, very comfortable beds, good quality toiletries in the bathroom, good wifi connection

slight mishap in the restaurant with burst pipe at breakfast but staff handled situation well

staff were so warm and friendly and it had a cracking bar where you could start or end your night which was so relaxing

great for an overnighter but didn’t use all facilities like the gym

we booked breakfast both morning brilliant priced and kids ate free outstanding selection and also a full hot breakfast menu great quality and selection

comfortable, beautiful décor, free mini bar (non-alcoholic), room fully equipped, nice bar area to

room, lovely decor and a really comfortable bed, lovely staff, nice gym and a nice breakfast menu

the boutique size, restoration of historic building, location, staff, bar room service and general vibe

bar was well stocked and staff were always happy to help

the beer in the attached bar was excellent. staff were very friendly and accommodating.

free wifi

bar is slightly limited in what drinks are available and is the higher price end of the scale but

room was spotless very comfy bed. we were aloud an early check in as we were going to a wedding

exactly as advertised and clean organised an early check in as we were attending a wedding and there was no issues everything was clean and

45 by a laundry van that took ages to unload etc

friendly and helpful staff. fairly spacious, comfortable large bed. late check out.

as above - woken early by a laundry van!

well setup buffet breakfast ordered every night still with some hot

comfortable, gym facilities, friendly and helpful staff and wondered complimentary

very clean and new. breakfast was good. staff were helpful.

would've liked room service but was able to order food in the bar and take upstairs with us.

early check in...

easy check in late check out late bar helpful staff

unfortunately, i did not order breakfast

the staff were so helpful and the spa was lovely and so relaxing, had room service breakfast brought to our room staff went above and beyond and the hotel is central to

the breakfast was excellent

the spa was a particular highlight

spa was absolutely incredible

the staff were so helpful and the spa was lovely and so relaxing, had room service breakfast brought to our room staff went above and beyond and the hotel is central to everything

i like staying here because the gym is decent

we also loved the pool even though kids under 16 weren t allowed in the saunas or the jacuzzi

loved the pool and room size and fomfort edcellent for kids iim looking to book again hopefully next

the staff from receptionist to room service were very welcoming and polite

we re also very grateful for the laundry facilities it was convenient, affordable, and extremely helpful during our trip

no food left that the kids liked and not alot left for the adults either

bar staff great, restaurant had good food and again lovely staff, breakfast was limited due but

rooms were spacious and cozy

it puts me off booking with hilton again i am also still waiting on a reply to my request for an early check in, the room was fine the experience was poor

however i did get more milk from the bar with no problems

only one room key worked we paid for late check out and was woken by cleaner at 11am

noisy cleaners when i had paid for late check out

staff did not agree for late check out even for 11am without paying £12 extra

also was very happy with the option for late check out as our flight home was very

the blind was black out which helped keep the sun out in the morning concidering we had late check out

love the late check out time too as can have a lye in after breakfast

enjoyed our breakfast, the swimming pool and the staff were extra friendly especially to the kids

was amazing bar was not to expensive the breakfast was to die for something for everyone

room service very pricey for what we ordered.

easy check in, great location and lovely staff. late check out was a bonus.