great quality breakfast, welcoming staff and a large car park directly outside hotel

& bright spacious room, staff were all lovely, we git an early check in for our event which made the go stress free for us

room was clean and modern loved gym staff very nice

clean comfy room with aircon good gym room great breakfast!!

good size rooms, kids staying for free, a modern, well designed and well-maintained hotel, a bar menu that was reasonable and handy if you did not want to step out to eat and drink, convivial

on top of that, breakfast was superb and dinners were michelin quality

breakfast was delicious

my bed was comfy, breakfast was decadent…

was closed and we got just a “light lunchstyle” dinner in an uncomfortable bar area

we have 2 kids age 8 and 10 and they had a ball as well as our 6 month old lab, who was absolutey spoiled by

great, close to theme park for kids

were so friendly and went above and beyond , there was a group of 30 of us kids and adults and everyone commented on how friendly they were

everything was great including all the staff at checking in and out and at breakfast

great breakfast ud83cudf73

-good value for money. -1 hour early check in.

noise from the bar downstairs wham trying to sleep, wasn’t really an issue as that’s what you should expect if

there was an issue, like an alarm beeping, the bar staff couldn't do anything about it as the bedrooms are owned by the store across the

the only thing was the noise from the bar late into the night.

the rooms were comfortable and the staff in the bar were lovely

bar staff were accommodating and insightful, the beds were comfortable, and the bathrooms were

hotel in a beautiful area, great stay and play package for kids with the themepark so close

very friendly and helpful staff, lovely comfortable room, great breakfast.

husband and i both enjoyed our breakfast and the location of the hotel was central and was great for our requirements

was lovely and we were given the requested early check in

all staff in the restaurant and bar were all so friendly and went out of their way to make it a great stay which it was

breakfast not prepared

location was near the event i was going to. breakfast was good

didn’t have breakfast room was lovely, disappointed there was no lift.

bar underneath room, sub-par ‘continental’ breakfast with maybe the worst coffee i’ve ever

would prefer english style breakfast however it was a nice change and great selection

receptionists and very pleasant interacting with her, she was very loving and caring towards my kids and helped us to get fresh water

overall a pretty bad place to be with 2 young kids

we went to the reception where a receptionist snapped at us when we requested a late check out

cold showers, old bathroom, dirty bath , kids had no wash, unable to offer an earlier check in at 1400, travelled from london from 03

had a nice relaxing night off from the kids. was good to just chill with no worries ud83dude09

room was clean and spacious, with sofa bed big enough for our two kids

room with a great bed - easy location right off the motorway with free parking - fast, free wifi - good quality, covid-secure breakfast with sandwiches, cereal, toast, fruit and

kids running up and down hallways

ee) breakfast

free wifi tio notch

great location, great staff, plenty parking, so good we stayed an extra night!

handy for visiting our friends and also using bar milano which is part of the hotel

was awful, short staffed, misinformation around breakfast service and room service

poor wifi connection.

asked if we could have room service & was told no

chemicals used in the pool were far too strong, to the point i couldn't enjoy the jacuzzi for the full cycle as my eyes

we really enjoyed the leisure facilties and maybe try the gym next time

the best hotel gym i've ever experienced

kids were noisy and the parents louder for telling them off

i ordered room service in the evening and all the food was perfect

great location. plenty of parking and the rooms were lovely.

from our previous visits and the upgrading of the facilities was excellent, really liked the wifi in all areas

no room service for bar after 11 o clock

wonderful staff and bar excellent service and breakfast

breakfast ordered by room service

nice atmosphere and friendly staff. nice breakfast and lovely rooms.

also a room service tray with dirty plates and cutlery sat on the floor outside the next room along from

great breakfast

friendly staff, very good breakfast, ev charger on site, easy parking

great breakfast quiet room ample parking

bar area nice and staff on the bar were all brilliant

free parking clean easy access good location very helpful staff family friendly quite

gym, family room, good prices, location

the rooms are clean, comfortable & well equipped & there is free wifi

great to have car parking

fab gym pool spa and treatment very reasonable very clean

the leisure and spa are really good and relaxing

liked the area very quiet the hotel was lovely clean there was spa swimming facilities included staff were lovely breakfast was nice on arrival there was a

swimmimg pool and gym facilities

giving the kids an easter egg was a very nice touch and the kids loved it

breakfast, had room service for an evening meal with no surcharge, excellent

the food in the bar next door was absolutely fantastic

wine in bar was hot and no shelf s in bathroom.

ones at the bar but were told we couldnt mix drinks secondly - asked if possible to maybe have a late check out - only 30 mins to an hour but were told straight away they were

the staff bent over backwards to help, from housekeeping to bar staff to reception and the food was absolutely delicious

staff gave the kids some fantastic taekwondo advice before a big tournament which made the stay even more special

the swingpark at the hotel was nice too and the kids enjoyed playing on it

there were 11 of us in total- 6 adults and 5 kids - and all our meals were fab

no where to sit with friend with the bar closing early

the bar / food was fab staff very helpful rooms lovely and clean. enough towels for a family

wifi poor

very difficult to fault anything about the hotel, i guess the gym is small but has good equipment so can still have a decent work out

wifi would not allow me to send texts or facetime family. internet access was otherwise fine.

the gym is hopeless. very limited equipment inc. broken rowing machine and no air conditioning.

hotel is centrally based between glasgow and edinburgh with parking on site

the breakfast and evening meals were freshly cooked and hot, the service was friendly.

really liked the breakfast having some other options too than scottish breakfast

free on site parking

quite nice location breakfast wasnt up to scratch more like a kids packed lunch to be honest

the restaurant has excellent food and service and there is a bar which sells beers that a price that

kids said it was the best hotel they’d ever stayed in!

family in room next to us, started fighting at 2am, their kids were screaming as mum and dad were throwing punches

the girl at reception was phenomenal and the room was so clean and my kids loved it

the room was perfect breakfast very good the staff excellent

at 1yr ) liked sitting here playing with blocks and even other parents came along with their kids and sat

at 1yr ) liked sitting here playing with blocks and even other parents came along with their kids and sat

big spacious rooms, access to gym and pool. bar open till later

loved it all, swimming star bucks coffee. had little play bit for kids

a pleasure to stay at this hotel staff on reception and in the restuarant and bar are so

i had breakfast each morning included in the cost of my room and the selection was good and the food was

the breakfast was great and the dining either at the bar or in the restaurant was lovely .

young boy on bar at wedding bit rude to couple friends but rest of staff amazing.

dinner and breakfast both excellent, and there is a great choice of drinks at the bar

very good.husband got 3poaced eggs myself had a cooked breakfast no complaints.

breakfast was excellent location was ideal for me

very nice and polite lady on front desk hotel very clean and comfortable and a great breakfast

nice breakfast

the room was lovely and the breakfast really good.

staff were very helpful and friendly plenty of entertainment in the main bar and food and drink very cheap

spa bath was epic. plenty tea and coffee too

jacuzzi bath was a hit with the kids and nice big family room

the service both with the meals and at the bar was excellent

very helpful and friendly staff, very accommodating with early check in etc

perfect near the station easy parking, helpful friendly staff room lovely comfortable breakfast excellent evening meal curry was

neat clean and value for money. free parking at hotel

that was carrie's thought our stay, the restaurant and bar staff were equally so

regards to the breakfast, i slept well past those hours but i must say the evening meal i had for room service was perfect in every way

great welcome from the staff, great room, great location, great breakfast

overall a very great overnight stay with the kids, thanks

the hotel was lovely and breakfast was amazing.

i arrived late and left early boxing day so can't comment on breakfast or evening meal but my twin room was super spacious, immaculately clean and comfortable

nice and quiet lovely breakfast excellent

tasty breakfast

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

every member of staff from reception to the night porter to the restaurant and bar staff were friendly, warm, welcoming and really helpful

in the room

amazing helpful staff. gorgeous setting and comfy bed! brilliant fast wifi too!

perfect breakfast

nice hotel, lots of parking space and staff so friendly.

15 and it was perfect - spacious, clean, big tv, large bathroom, great water pressure, super fast wifi, large comfy bed, quiet room, nice amenities, tea, coffee, hot chocolate

staff -- gillian at reception, lisa and the younger girl at the bar were amazing, so friendly and welcoming, i will definitely stay here again

very friendly. plenty of parking. very clean and amazing food.

easily accessible and plenty of parking spaces. clean modern rooms and good facilities

not a bad location, nice friendly staff and bar at the hotel

food menu looked great and must have been tasty as the bar restaurant was busy whenever we passed

a sunday morning, the bar and the restaurant were closed (after a wedding party), so we couldn't get anything to eat or a

to get her check in was quick and gave directions to the room put my luggage in and then to the bar as was there for a wedding had a great nights sleep and breakfast was good in morning aswell

no bar lounge for drinks only.

it’s next to a golf course

children with us and although the staff were friendly enough we felt a bit out of place with the kids

late check out was a great option although i didn’t use it

fantastic foyer with games and pool table, small gym and shop and

excellent, clean room, gluten free breakfast options, user the little gym which was great

quietness, cleanliness of entire area and the rooms, friendliness of staff, the gym facility( small and basic, but we did not expect to find it at all), the location( very close

arrived earlier than expected and our room was ready we were thankful after travelling early in the morning

accommodated us for early check in which was a huge help

comfy beds. good choice of food for breakfast.

friendly staff. central and late check out was great.

after a long journey the night bar was also a big plus, even just to warm up with a hot chocolate, it was such a nice experience

laundry service is just 5-9pm and i wanted a quick wash of my clothes in the morning- not good

double capsule is not really built for 2 adults

thanks again for the help of the laundry coins issue

the kitchen is missed !

had thought there would be a kitchen but went over the street to el paso for entertainment and a lovely steak

wasn't any information pack in the room about wifi or times for breakfast etc

was the only place in scotland in our whole trip that had an air conditioner and a gym so we were thankful for that

to pay for strong wifi considering prive per night is not cheap i expect full free wifi no complimentary bottled

wifi was bad

i found the early check in and late check out really useful as it allowed me to tailor my stay around my travel and meeting

fantastic wifi, hospitality corner was great, hotel very clean and central. we will return

24/7 bar and restaurant with bar food type dishes that was even open on christmas day so we could get s

happy with the hotel and late check out was even better, would definitely stay again

the decoration the rooms were spotless the staff were very friendly nothing was to much trouble, breakfast excellent and liked the security at the hotel

beds were very comfortable. 24/7 room service/ bar/restaurant. great location. pleasant staff.

breakfast fantastic

location by the river, very clean and tidy, clean & modern gym, great bar, good selection at buffet breakfast, comfy bed, excellent pillows

located, very nice bar, comfortable beds, snacks and coffee in rooms, laundry service

more menu options for room service

lovely and clean, comfortable room and bed. lovely breakfast . good location

having a little personal kitchen was very handy

the only thing i would suggest is a frying pan. useful for making breakfast.

great gym

i did not have breakfast. i don't like the smell of coffee and would not eat there.

kitchen facilities, good gym, down stairs the assortment of games to play , the front desk staff were very nice , also super

laundry service was so nice

staff at bar were exceptional, as on previous occasions very helpful

the price of the drink is expensive could see why bar empty

at christmas the atmosphere really joyous and families in lobby bar cheerful and happy

comfy beds, excellent location and lovely building, good breakfast

to the executive lounge and we were given vouchers for a house drink each, a coffee from the bar each and 10% off of our food bill in the restaurant

the staff at check-in, breakfast, and the bar were very friendly and so helpful

somewhere to sit and get a cup of tea, and the whole downstairs lobby had the resemblance of a kids camp with people everywhere and sleeping on the chairs

staff were great and allowed an early check in and late check out- which was massively appreciated

staff lovely! security man gifted our kids a small teddy bear!

breakfast was delicious and plenty of choice

well appointed room, ev charging facilities, restaurant with good food at reasonable prices

the room was equipped with a television set and wifi, and the beds were clean and comfortable

lovely clean modern hotel, really comfortable rooms, breakfast excellent, friendly staff

staff, easy to park, clean and modern, near to pollock golf course and country park

staff were amazing breakfast the best great safe location

breakfast was delicious

car parking is limited

parking onsite

breakfast and bar was lovely

great restaurant and bar options all around

bar was open till after 3am for guests

the wifi is a bit sketchy...

no room service, very cramped shower cubicle, slow check in.

great reception and room service, also there's a bar inside the hotel.

lovely breakfast with lots of choice and very polite waitress

friendly and helpful staff, nice large rooms, excellent bar food, nice quiet atmosphere in bar, efficient bar staff

fabulous breakfast served until 12!

the price for doing laundry.

the layout was really good and the bar area was very relaxing

decorated lovely, good location for glasgow, free parking. quant village!

venue was excellent the breakfast was delicious bar staff and waitress staff were excellent

the hotel was very comfortable, parking was a breeze, the restaurant and bar were great with a good selection of meals and drinks

parking onsite in a beautiful location. great food and service here! everything was perfect

very nice hotel, room service was good aswell and food very hot on arrival

the open space room was perfect for young kids with more room to move around and the immunities within the hotel were perfect for families

breakfast was overpriced

there was no laundry or general food available. but their were eateries near by.

had breakfast, had the queen premium

we were allowed a foc early check in, which was pleasantly surprising

breakfast a bit caotic

if anything, it could do with another bar area as it's very popular due to the tasty drinks and lovely location

luxury feeling, amenities, friendliness and accommodating staff (early check-in and late check out and complimentary bar vouchers) (+) allowed late check out just in time to jump into the train back to edimburgh (+) in great central location with early checkin and late check out (+)good location late check out (+)location, late check out

the bar closed at midnight

if a room had been made out of a store room or something) and the wifi just didn't work

arrival male receptionist was rude re enquiry about early check in

it was good to have a gym but could have offered a stationary bike.

the gym is a bit small.

the spa although small is so relaxing and an extra special touch when having a night away

the gym is small but perfectly formed

excellent location, very clean and quiet, and delicious breakfast.

early check in and very helpful staff.

cot in the room witch aye though was terrible it was a good job my daughter took a couple of the kids blankets with her or they would not had

room had a sofa bed which kids said was ok

have liked the bar to be open a little longer as we had something so we could have celebrated a great scottish

the breakfast selection was very good

fold out bed was a little small for 2 kids.

really need to update the baths, it's like they are made for kids, adults kinda squashed and not long enough

breakfast good and hotel in fab location.

there was no price list for the mini fridge and room service was quite expensive.

the staff were lovely and accommodated our early check in and also authorised a late check out (gary on

early check in

clean and convenient and good staff and early check in

wifi fast enough for remote work

breakfast was good and the times flexible

was there room service, what channels available on the tv, bus or train timetables, map of the glasgow

beautiful decor, very spacious, bar and lounge area excellent

room service, early check in package

room service food was excellent high standard room was fab stayed in duplex suite loads of pillows

loved the spacious room. very comfortable bed. excellent food both at breakfast and dinner.

breakfast was too expensive so we ate elsewhere

slight mishap in the restaurant with burst pipe at breakfast but staff handled situation well

quiet chilled bar and my daughter was allowed in which in glasgow it’s hard to find somewhere kids are allowed in after 5pm so this finished off our night , we stayed in the duplex suite which

comfortable, beautiful décor, free mini bar (non-alcoholic), room fully equipped, nice bar area to

staff were so warm and friendly and it had a cracking bar where you could start or end your night which was so relaxing

not a problem will 2 kids who were up then, but could be an issue for some

gym small but ok

super comfortable bed, decent gym, friendly people.

i requested an early check in and this was

wifi was quite poor. no minibar for cold drinks etc.

free wifi

room service, no restaurant no bed and breakfast

modern and spacious, bed exceptionally comfy. bar was very nice. hotel right in city centre.

great early check in of 2pm and late check out of midday which really makes the difference

very clean hotel! and early check in didn t cost anything extra which we appreciated.

the bar was fun and good

the breakfast in the morning was delicious

were very friendly and helpful providing an early check in as the room was ready

were excellent and very friendly x hotel was extremely comfortable and in a good location x breakfast was of a high standard

there were plenty of good eating close by as well as a laundry and supermarket across the road

hotel itself was clean modern and breakfast

price point - great checkout time and procedure - staff are helpful, kind and friendly - breakfast available with wide range of

my knee and they gave me a small bag of ice to put on), breakfast was fabulous to start the day, bar drinks were good

sent my dress

r a wedding the next day) to laundry services for pressing for the following morning and they did a horrible job and temporarily

from early check in, umbrellas, taxi, drinks

only did breakfast on one day, room service, worked perfectly

laundry service, no door between the lavatory and the bathroom, shower gel and shampoo made in

all over it none of the shower gels etc had anything in them we were next to either boiler or laundry dry room which the rumbling kept us up the whole night and windows didn't open one tiny

restaurant is first class room service is absolutely excellent the best dish on the menu is the chicken supreme prices are

room service menu could have a bit more choice

stay, close to everything you need , very clean room and friendly staff, used the gym ,swimming and sauna , spa treatmwnts available reasonably priced would stay again in the future

the kids loved the pool

of tea/coffee for breakfast was poor

have stayed before a few time but thus time we were charged for early check in even tho the room was ready

staff very friendly and great with kids

liked- the room, the food, the pool, the lifts, the gym, the proximity to shops/theatre/restaurants, the beds

check took longer than anticipated had to return to reception from the bar 3 times and we had young children with us

option for 1pm late check out

the late check out option (£10 extra) was easy to book and well worth

also got late check out for 10£ fee

staff did not agree for late check out even for 11am without paying £12 extra

we also took advantage of late check out which allowed us to ease into the next day

easy check in, great location and lovely staff. late check out was a bonus.

kids loved it

complimentary late check out was very much appreciated on last day with long travel ahead

clean and quiet and great health spa and gym

hot chocolate, pizza & cookies on arrival in the foyer which the kids loved

accommodated an early check in - thank you.

the bar was good and the hotel was very good

room service was fantastic and all the staff

thought the price of the room service was a bit expensive for what we ordered

friendly,great positition for kings theatre where we were going for a show,breakfast amazing and room service amazing too nice comfortable bed,toiletries smelled lovely good

located near numerous bars and restaurants and a casino

breakfast available at extra cost if not already in your

to the golf course we were playing at the next morning

kids running about the corridors at midnight.

offers a series of games for kids in the lobby

the room was nice, the bed was very comfortable. having a gym was a surprise, great addition.

late check out is also great

the breakfast in the hotel is also delicious

good prices compared to other hotels in the city, and although we did not partake, the option for room service around the clock was a great option

hand gels in lifts, one way systems and room service for less contact

loved the hotel. great location. staff exceptionally friendly and helpful great breakfast.

facilities were great, with a good hotel gym if you re away with work and want to train

i think the breakfast was good as my kids were very happy with that. location is good also.

fantastic stay. great kitchen.

clean, lovely staff, good room service options

they even allowed early check in and the hospitality was upto the mark

selection in tea and coffee bar in room would have been nice, we only had decaf

lots of seating areas in bar area

the young man in the bar on saturday was also very chatty and

quick service, spotless clean and staff were amazing with the kids

great wifi connection

great location for the theatre, lovely staff, clean, brilliant big comfy bed, great breakfast.

comfortable bed and quiet so we got a good sleep, good size tele in the room and clean bathroom, room service was quiet but punctual, good in-room facilities, also close to plenty of shops,

lack of fridge and no room service / no food available later at night.

neat maintenance and high speed wifi

the staff were okay but they briefly lost my laundry

great location where everything interesting is close, an outdoor laundry, parking and charing cross railway station are a stones throw away

there are no facilities that you might expect in a dorm such as common area, laundry options, kitchen

laundry - none onsite, but on street laundry available next to the gas station and cash only - min

a very friendly and helpful staff, quality laundry, comfortable beds with privacy, good lockers and nice location, this was was perfection for

we did get an early check in at 3pm

the bar closed early

the attraction places no free parking but they offer discounted rate for the parking fees allow early check in equipped with

& bar closed especially @weekend was to wet to go to a bar or restaurant outside if had bar opened

receptionist and helped with early check in

welcoming staff clean and fresh late bar til midnight which was an added bonus after late night show at the hydro late check out

location and convenience of hotel having ev charging stations

getting breakfast was a bit chaotic at busy times, but the breakfast itself was delicious.

they allowed us early checking and lonela made sure, the room was ready for us for early check in

excellent location. comfortable room. brilliant breakfast. friendly staff.

very modern, clean and nice hotel. good usable gym.

early check in

location, fun atmosphere and late check out

loved the bar and the clean rooms, great value!

banging about outside the room and all day i abs a late check out

sky bar had issue with my booking (glitch on their side) however accommodated me with ease, empathy and

staff, breakfast, gym

skybar was great but would be even better if table service

the hotel was clean, staff were very attentive, breakfast was good. gym was good.

bar service could have been better, but that's not a criticism

offers every comfort, spacious and clean rooms, excellent views of the city, and a well-equipped gym on the first floor

was embarrassing for all involved, however staff added complimentary breakfast for myself and kids

my partner was up and down all night being unable to sleep, i ended up having to ask for late check out as i was absolutely exhausted from having no sleep either as i didn't want to sleep

early check in friendly staff great room great location for ovo hydro parking next door for £12

location was perfect for attending hyrdo with 2 kids

was very nice and room service was very efficient and quick and staff were fantastic couldn t do enough for us so

this was the first time we had ever ordered room service and having a cold pint alongside hot fish and chips brought to the room felt like such

selected this castle hotel because the kids really wanted to stay in a castle

wifi was very good, both for personal devices and a work laptop

room service also available which incurred no extra charges