i would have liked to know what was included in the breakfast.

the decor through the restraunt bar is of a modern turkish twist and spotless also

bar underneath room, sub-par ‘continental’ breakfast with maybe the worst coffee i’ve ever

when i ordered a guinness from the bar the receipt arrived within seconds, but the guinness never arrived

location was near the event i was going to. breakfast was good

family in room next to us, started fighting at 2am, their kids were screaming as mum and dad were throwing punches

the girl at reception was phenomenal and the room was so clean and my kids loved it

kids said it was the best hotel they’d ever stayed in!

within loved the drive down to a place called clyde valley, great outdoor activities for the kids

excellent value with use of pool,gym and spa included. friendly staff

room service menu not in the room

i ordered room service in the evening and all the food was perfect

this was a family break! we really loved our stay. kids are already asking to come back

food menu looked great and must have been tasty as the bar restaurant was busy whenever we passed

the bar and restaurant was lovely really nice inside and the staff are very welcoming

we checked in we couldn't sit in the bar to have a drink, the restaurant which is apparently separate to the hotel was full but we

no bar lounge for drinks only.

a free car park is definitely a bonus, an early check in which was one hour before the normal check in of 3pm, this was great for me as i am

gave me extra early breakfast to help me

breakfast add square sausage some beans

nice breakfast

friendly and efficient staff, breakfast food options good and tasty

very nice and polite lady on front desk hotel very clean and comfortable and a great breakfast

ecial mention for iain), free parking, location

wifi was a little slow in the room. ok in lobby though.

free wifi worked brilliantly

ample parking on site

exceptional staff, clean rooms, great restaurant and room service with tasty food

the staff from the reception to room service are absolutely amazing

friends staff and super clean comfortable rooms. loved the industrial styling of the bar areas

only found out there was a gym on site when i was leaving

there was no spa facilities

the relaxing feel about the hotel was more spa like

great breakfast ud83cudf73

very nice, convenient location, rooms were very clean, nice breakfast

great budget, spacious room, was near m&d theme park and the kids had fun

staff, great breakfast for price, nice addition of books and games for kids, my daughter enjoyed looking at books after breakfast

are very spacious and spotlessly clean, the beds are so comfy including the sofa beds which the kids always claim

the bar was well stocked, food reasonably priced and a good menu

hotel in a beautiful area, great stay and play package for kids with the themepark so close

hotel was amazing and breakfast had a great choice for kids and adults

if prices had been cheaper i would have stayed two nights instead of the one with the kids.

hotel in a beautiful area, great stay and play package for kids with the themepark so close

breakfast was wonderful

great staff, lovely bar and food. really nice place.

and a good kids menu too

prices of the drinks at the bar was disappointing when you are there as a family

plenty to choose from and the waffles were a hit with the kids

convenience of ev charging at the site and shop, costa, mcdonalds if peckish

had a nice relaxing night off from the kids. was good to just chill with no worries ud83dude09

overall a pretty bad place to be with 2 young kids

they park on

cold showers, old bathroom, dirty bath , kids had no wash, unable to offer an earlier check in at 1400, travelled from london from 03

wifi code had to be asked for and was wrongly written down by under-pressure bar staff - only found out after staff had gone home

the bay horse was a nice pub, and the bar man was very

a bar with karaoke under rooms, which works at least until midnight, so it seems that the party is in

the only thing was the noise from the bar late into the night.

the rooms were comfortable and the staff in the bar were lovely

breakfast is excellent and the hotel offers both dinner in the lounge and a more formal dinner in

of new spa makes the location a bit of a building site

lovely location. good breakfast

there aren't any pool/gym/spa facilities

nothing- well maybe a spa and swimming pool would have been the icing on the cake.

great location. plenty of parking and the rooms were lovely.

wifi was terrible and not offered an alternative

free wifi is a

hotel with plenty of parking

was down in the area for the piton stage final, our kids won though it overran

monday to thursday the bar closes surprisingly early

friendly staff arranged an extra hour to allow a late check out

very accommodating of late check out request

the staff bent over backwards to help, from housekeeping to bar staff to reception and the food was absolutely delicious

m), would nave preferred an extra hour.

no room service

room with a great bed - easy location right off the motorway with free parking - fast, free wifi - good quality, covid-secure breakfast with sandwiches, cereal, toast, fruit and

very welcoming which was great especially as we had two kids with us

got early check in we asked for and got a room at the end of the hotel away from the night club a

a great place to stay.free parking, the staff were friendly, lovely room and a great breakfast.

the swingpark at the hotel was nice too and the kids enjoyed playing on it

it was lovely and peaceful, kids had a great time at the play area at the bar next door.

there were 11 of us in total- 6 adults and 5 kids - and all our meals were fab

location for what we needed, lovely comfortable rooms and with a bar and restaurant on site we had everything we needed

staff gave the kids some fantastic taekwondo advice before a big tournament which made the stay even more special

near on a week, and the dog could sleep over, great little bar and staff were great front the maids to bar staff and front desk

sofa beds for kids too hard not comfortable

room service available

comfy bed friendly staff free parking big room for price

hotel is lovely, we were a party of 5, 2 adults and 3 kids

bar milano staff are very professional and fico restaurant steaks age excellent

there is a bar right next to the hotel and the drinks are amazing

ask for anymore the room was perfect the bed was so comfy the jacuzzi bath was brilliant also the bar milano was a great night aslo the breakfast was ud83dudc4c so overall top place to

pillows were not very comfy, too firm. the wifi connection was poor .

wifi could be better

lobby was great and kept us entertained without leaving the hotel, bar staff were amazing and the food and drink options were

good relaxing areas downstairs, kids happy with the games available

the breakfast was cooked fresh and plenty of choice

mucked about in the gym, was only there the 1 night but wish we could have stayed for longer as it was amazing

every bit of it facilities were great staff were lovely, they had a small gym witch i liked beds were comfy came in to a nice clean room every time i was

full scottish breakfast was very tasty and plenty of it

earley golfers banging car doors but it is a golfing hotel

i didn't have my golf clubs with me.

buzzing bar and delicious food

room was spotless and very comfortable with a lovely view over the golf course.

late check out was great

i went to sign up for the free wifi and was told by the program running the wifi that my surname wasn't good enough for this hotel

the gym has technogym equipment

staff were friendly and room was ready early so got an early check in

good location amazing bar and reception

no kitchen

machines on the premise, now they were occupied the whole evening when we were planning to do laundry

tò the station and bus terminal wide reception and lounge there is the bar but not thé kitchen ( if there was a kitchen it world be perfect) elevator large rooms maybe lessa toilets

there are laundry services on premises [ 5pm to 9pm daily; £2 wash £2 dryer - payment by card only ]

only 2 washing machines and dryers which could only be used from 5pm as housekeeping also use the laundry during the day

friendly staff. central and late check out was great.

very friendly and helpful staff. possibility of early check in.

arrived a couple of hours early expecting to drop off our bags and come back to check in later but we were given early check

ever could have asked for, we left at 5am and the receptionist made a wee breakfast bag for the kids to take to the airport

was perfect for 2 adults and 2 kids for a one night stay

no early check in.

fantastic wifi, hospitality corner was great, hotel very clean and central. we will return

modern clean city centre hotel with good bar area and lovely breakfast

nice mixed breakfast various items including cooked food to a decent standard

breakfast, staff, wifi, bed comfort, shower all perfect - can't complain about a thing

great people watching from the bar area

the hotel advertises a laundry service which was, in reality not available

very clean through out. lovely breakfast. very friendly staff.

a good variety of breakfast foods which were fresh and delicious

very friendly helpful staff even at 1am in the morning, value for money breakfast.

pubs restaurants cinema royal concert hall perfect location,the staff where happy funny and good bar

have liked the bar to be open a little longer as we had something so we could have celebrated a great scottish

is great and they were very accommodating (asked for late check out) and helpful with questions

was fab, and the 2 girls in reception went above and beyond to make my 2 kids feel cared for and so happy, nothing was too much trouble, even let me store luggage the next

the staff were great and allowed us to have an early check in

cot sheets rather than using a normal sheet, beds are too soft, maybe some better options for kids in the breakfast menu our booking in the restaurant meant we were in the middle of the room

the breakfast selection was very good

breakfast good and hotel in fab location.

was great had a lovely adjoining room with the kids, staff were friendly and very helpful duty manager was wonderful

were unfortunately next door to a couple with screaming kids but that was not the hotels fault

i forgot my work out clothes, so i didn t have an opportunity to utilise the gym!

early check in / had confirmation email day before - so travelled up 4 hours and stayed over night

breakfast was perfect 10/10

no bath, but very good shower. gym facilities were quite limited.

only thing i'd suggest is for the room service menu - after 10pm the choices are a bit limited, i think to either curry or pizza, and

small gym

the only thing i would suggest is a frying pan. useful for making breakfast.

having the kitchen was a definite plus

clean room with kitchen facilities. central location

the kitchen was really useful to have

room was good sized, bed was comfy, room service was great

it had an iron, ironing board, nice clean rooms & bathrooms, a restaurant, a bar & other facilities we didn t use like a gym

excellent cleanliness and comfortable and breakfast

rooms are smart and clean and there's a good amount of public space with good wifi for working/relaxing

kids pizza drowned (

food and drinks at the bar are great as well and topped off with a cracking breakfast

only difficulty was saturday night, bar across from our room was very noisy, people and music loud

we did book for the spa but somehow the dates got mixed up!

the gym is a bit small.

the spa although small is so relaxing and an extra special touch when having a night away

really disappointed to arrive with 2 kids to realise the waffle machine was not working the 2 nights we stayed

early check in was pretty expensive if you did need it but that was our only issue

no one eats £18 worth of breakfast let alone kids

location is perfect and the breakfast choices are very good; wifi connection is great too

no one eats 18 worth of breakfast let alone kids

early check in

clean and convenient and good staff and early check in

the staff were lovely and accommodated our early check in and also authorised a late check out (gary on

room service not delivered to my room first time, apparently delivered to the room next door

excellent hotel. staff were really professional and friendly. champagne bar a highlight

breakfast had plenty of choices for both cold and hot

fabulous location and very luxurious. breakfast was excellent too.

phone in the room to call for room service not working and cold water tap in bathroom sink was always warm

and disgraceful terms+conditions for the wifi

also had ev charging in the parking area which is great

in 10 minutes

plenty of parking

not much of a welcime in the bar area at night time or at breakfast in the morning

beds, well located, parking in big ncp next door, gym selling day passes next door, fast free wifi, pretty perfect

excellent breakfast options

and the room was well equipped and room service prompt with all our requirements that day

booked a room for myself, my husband and our two kids

if this category is required i d say the wifi was a little slow...

wifi was intermittent in room

the wifi was awful, none of my devices could keep connected. couldn't even use facebook

i also liked the late check out time

the staff on reception were very friendly and welcoming and the bar area looked clean and modern

bedroom was lovely and kids loved the bunk beds

was perfect for family; comfortable beds (kids loved the bunks) and great shower

we stayed in the junior suite we are a family of four with two kids so the room size was perfect

lovely breakfast and lovely staff

liked late check out too

con is that you could here people in the bar nearby in the middle of the night or people walking

the boutique size, restoration of historic building, location, staff, bar room service and general vibe

modern and spacious, bed exceptionally comfy. bar was very nice. hotel right in city centre.

room service menu states until 11pm but when you go to order at 10:30 you re told it ended 9:45pm

room service, no restaurant no bed and breakfast

had breakfast, had the queen premium

clean, good location, early check in.

breakfast and breakfast room was excellent

location in the centre of glasgow with great facilities a well stocked gym a top floor restaurant and bar with a function room the breakfast was excellent

the location. so clean. friendly staff. i liked that i can use the gym 24/7

the gym was excellent and the pool was a nice size for a swim

the staff are very friendly and the bar was open till 2am

check took longer than anticipated had to return to reception from the bar 3 times and we had young children with us

great there was a swimming pool and a gym

the white towels were luxurious and we appreciated the late check out of 12 noon

staff did not agree for late check out even for 11am without paying £12 extra

also was very happy with the option for late check out as our flight home was very

we also took advantage of late check out which allowed us to ease into the next day

the blind was black out which helped keep the sun out in the morning concidering we had late check out

the late check out option (£10 extra) was easy to book and well worth

were excellent and very friendly x hotel was extremely comfortable and in a good location x breakfast was of a high standard

well furnished, modern, good breakfast, late departure, great location

45 by a laundry van that took ages to unload etc

for and when we said it was our anniversary she kindly gifted us some free drinks at the bar to kick off our stay ud83eudd70 the room was immaculate, so fresh and stocked with fluffy

location brilliant, nice staff, room, bar area, all very good standard.

sauna needs to be hotter needs a cold plunge pool (repurpose hot hydro pool) working lockers in spa snow machine is fun but wasn t working (-)swimming pool was being refurbished (+) we used the pool and spa facilities all spotless and relaxing (+) the pools were so warm and relaxing, especially the dark pool (coll), with jets of water being blasted (-)unfortunately the pool was closed during our visit but we were kindly booked into their (-) and the swimming pool area could do with a bit of tlc - there was quite a bit of chipped paint (-)shame the pool was closed for works (-) we wish the pool was open more often but we were happy with the service (-) we didn t have breakfast on the day we left as we wereonly allowed into the pool between 8-10am so we went there (+) the spa was truly amazing with different steam jacuzzi and snow rooms as well as the full length pool and overhead water jets

the room was spotless and the spa was also exceptional as there were so many things to do plus breakfast was delicious

sent my dress

needed a phone charger no problem, room service was quick and good selection, complimentary mini bar, social hour, etc)

ev charging at the door, and and excellent location for going out and restaurants

very nice staff and cozy bar which also served breakfast

overall a very great overnight stay with the kids, thanks

the cooked breakfast was delicious and there were other options too

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

tasty breakfast

were excellent friendly always at reception rooms were beautiful very clean warm, comfortable, breakfast very good excellent price will definitely return

room, lovely decor and a really comfortable bed, lovely staff, nice gym and a nice breakfast menu

staff were so warm and friendly and it had a cracking bar where you could start or end your night which was so relaxing

the music by the bar in the evening could be mixed.

spacious room, excellent wi-fi, excellent air conditioning, elevator, good lighting, mini bar included in the room cost, varied and tasty

very clean hotel! and early check in didn t cost anything extra which we appreciated.

breakfast was exce lent, covering everyone's preferences.

great shower. comfy bed. lovely staff, location near glasgow central rail station. good wifi

the room (king bed with sofa bed for kids) was tiny. barely enough room to pass the bed/ sofa.

to little food menu and a lot of kids about

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

lovely quiet bar downstairs

we got an early check in

welcome is as great early check in

thought the price of the room service was a bit expensive for what we ordered

very nice staff , didn t have a meal but bar lovely , room lovely

the staff were always friendly and allowed an early check in

price on some of the food thought it was quite expensive and not being able to connect wifi to playstation and the fact the sofa bed wasn't cleaned properly found a towel in

staff were friendly especially the bar maid with long dark hair

gym sauna steam room rooms well appointed nice friendly staff

and great to sleep in very comfy especially with the extra pillows in the cupboard, with great room service

24 hour room service was great.

lack of fridge and no room service / no food available later at night.

room was a decent size, shower was amazing, fee wifi is always a bonus

also the cost of the stay was excessive due entirely of the golf in troon being on

i had asked about early check in or left luggage several days prior to arrival

breakfast had everything you could think of , have to order the night before for 5 discount

the sleeping arrangement for kids was very uncomfortable.

hotel and rooms were very clean and lovely breakfast was good and good times

the kids fell asleep

breakfast was so poor not very much options at all

plenty of parking. nice room.

will be staying again a bit of advice to anyone going to the concerts it s easier driving and parking up as glasgow was hectic and a taxi would cost you a lot of money on

helpful, room clean, spacious and comfy, free parking excellent, wifi good, only 2 criticisms; gym still not open; shower head too small

bar area nice and staff on the bar were all brilliant

hotel has all the amenities that you could need including a star bucks and a gym

the kids loved the pool

the pool and gym facility was a great bonus for us

wifi

rooms were great and staff were lovely, only thing i would have to say that s negative is the pool opening at 4 as in the evening was when most of our plans were so we didn t really get to go

to everything you need , very clean room and friendly staff, used the gym ,swimming and sauna , spa treatmwnts available reasonably priced would stay again in the future

from the spa to the gym, food, car parking ; staff they are all a1

kids complained about no free wifi in the room -premier inn did it.

kids complained about no free wifi in the room -premier inn did it.

hotel was within walking distance of my work with parking facilities and a good standard gym, pool and

pizza from room service was awful!

laundry - none onsite, but on street laundry available next to the gas station and cash only - min

they don't have a laundry facility and the closest one is close enough, but it's located outside (washing/drying

there are no facilities that you might expect in a dorm such as common area, laundry options, kitchen

no cooking, towels, must be bought, no laundry.

no laundry facilities but this is a very minor point.

was big and comfy, rooms were cosy shower worked perfectly, breakfast was great in the morning

as always, great service, nice room, good breakfast pool and gym both well maintained

- we made use of the gym, pool and spa facilities - fantastic

beautiful location and decor, facilitated early check in

very nice gym and spa in the basement

& bar closed especially @weekend was to wet to go to a bar or restaurant outside if had bar opened

had to cancel wanted extra for a early check in

receptionist and helped with early check in

in took 30mins depite paying for early check in we were nearly late for my daughters graduation, staff were struggling to cope with

the bar lacked atmosphere and poor choice of beers on tap

and great value for money, parking was plentiful and staff were friendly, also has a 24hr snack bar with drinks to hang out after closing time

offers a series of games for kids in the lobby

continental breakfast was spot on

staff, location, room the breakfast was such good value.

the breakfast bar was also good if you wanted a light snack to start the day - free coffee and tea too

was no straight way from the room to the bar you had to walk around the building to get the bar with was no biggy but it would have made it

late check out and breakfast time

very quiet place, very good breakfast from the bar menu, perfect coffee. highly recommended!

the restaurant and bar are well stocked and comfortable

bar was a bit characterless in the late evening, not another person there and that was on a

not suitable on weekends for families travelling with kids due to pub and club.

the service both with the meals and at the bar was excellent

– food was fine, however kids only allowed there till 1900, this wasn’t mentioned anywhere

all okay, maybe would say the bar was a little cold, but the rooms are always very

room excellent, spa bath a plus and very comfy beds. best nights sleep on holiday so far

superb atmosphere. clean and organised common area. early check in.

loved the bar and the clean rooms, great value!

early check in and also early into breakfast as well

- which we enjoyed, carry out cups to take extra tea/coffee up to the room after breakfast and late check out at 12pm

banging about outside the room and all day i abs a late check out

i used the little gym and was really nice and well kept

was embarrassing for all involved, however staff added complimentary breakfast for myself and kids

us way earlier than our check in time made us feel very accommodated and provided a complimentary breakfast

late check out time as standard and good selection at breakfast

location is perfect and avoids any struggles getting tired kids home

breakfast comfortable room with nice design touches good river views late check out at 12

a good car park with several ev charging points

the bar is set out very nice and very welcoming environment

staff pleasant and welcoming, clean room, bar and eating area well served by staff breakfast had good choices of hot and cold foods,

getting breakfast was a bit chaotic at busy times, but the breakfast itself was delicious.

sky bar had issue with my booking (glitch on their side) however accommodated me with ease, empathy and

staff, breakfast, gym

the sky bar open and no ability to access the sky bar from your floor and having to get the lift to the

large rooms and breakfast was very good

rooms, good breakfast buffet at relatively low price, value for money, location few bus stops away from city

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone off and we left our room 1 hour later than we had been

adults in our group, carrying luggage up 4 floors and changing room pairings for safety with the kids was very difficult

unbelievable so clean of a hotel staff was so nice just feels like home i was there with my 3 kids one son a amputee and i just felt so comfortable i have a cleaning disorder love to clean and

not really suitable for young kids

good breakfast...and early check in...

the area is also packed with nice places to eat and drink, and a park to walk or let the kids play

spa facilities where so good and my 2 daughters loved the pool

spa amazing jacuzzi could have been slightly warmer

the kids eat free was a great offer

bar prices for soft drinks and snacks for kids

gym was superb as was the pool and spa area