connect to the wifi from my room

amazing hotel, friendly staff, comfortable rooms and late check out

there is loads of parking and the gardens are immaculately kept

everything apart from not being able to use disability parking as they were full

enjoyable breakfast. everything you would need

staff were welcoming and helpful and both dinner and breakfast were delicious

our breakfast was lovely and staff were all fresh and bubbly

great breakfast, great location. plenty of lovely walks nearby and close to golf courses

great choices for breakfast

we sat and had a drink in the bar and enjoyed our conversations with the bartender as well

car parking free also good , the staff very helpful no problem when we requested a late check out all in all enjoyable stay and would recommend

pleasant, helpful staff especially at early check in

you want to spend time on your own as you can have peace to be by yourself or you can sit in the bar or the dinning

could hear the live music from neighbouring bar and the bottle bins getting filled once pub closed

very expensive for drinks in bar area

great customer service early check in and rooms clean and spacious

any issues that arise are reported via a phone call ( hopefully ) issues with air conditioning spa bath not working leaking wash hand basin after a shower the tiles on the walls and floor are

gorgeous room loved the spa style bath location

spa bath. air con. food was very good. staff were excellent and very helpful.

the issues around trying to get in touch for an early check in. was a nightnare

hotel was very comfortable,clean and good value for money, the staff were very helpful and the breakfast was lovely, would definitely recommend ud83dudc4c

beautiful room and ensuite. excellent breakfast.

and staff very friendly and welcome and breakfast very

clean and tidy good breakfast

it has a lovely bar which was very lively, but welcoming , whilst i stayed

every thing bedroom huge staff lovely nice bar area drinks good price

gym was a bit dated and the restaurant was too expensive for my budget work give me

great location freindly staff and excellent breakfast

and welcoming they were always in the background and happy to help with any queries and the bar staff are so easy to talk

staff centrally located excellent breakfast overall enjoyed our stay would definitely recommend the

located with plenty of off street parking

wifi did not work while i was there

very large room, very comfy bed, loads of room for parking. food was well prepared and tasty.

admired the decor and found the restaurant and bar area very comfortable and inviting

jordan in the bar was very professional and interesting with regards to the local area

say there was anything we didn’t like, maybe the music could be slightly louder in the bar area after meals are finished

we had dinner and breakfast and the food was delicious and lots of it

worth the money, comfortable, great breakfast and staff were very polite and friendly

breakfast, needed to start you off on a busy day

did not have breakfast due to this, but the restaurant looked very nice

were in room 14 on our first stay and 58 on our second and both times couldn't connect to the wifi

of the bar staff made my drink wrong and proceeded to tell me it was correct

hotel boasts very stylish large rooms with an indoor pool, gym and spa facilities i

the pool had closed by the time i got there at 7

we loved the gym, pool and sauna

she even washed, dried, and folded our laundry for less than it would have cost use to do it ourselves

location good for beach kids park shops.all in walking just.up nextstreet

very peaceful, excellent location right next to the beach and the the kids park and great restaurants nearby too

allowed early check in and slightly later check out - so useful considering the weather

laundry in corridors from cleaning rooms

the only aspect we didn't like was the laundry piles near the lift.

moaned at that kids were still up past 9 o’clock and getting told to take them upstairs usually at home aye they

we had a lovely meal, great service in bar and restaurant and the breakfast was really nice

the service in the restaurant and bar was professional and prompt

amazing, robert at reception is very welcoming, gordon the manager very nice also, dominic in the bar and billy make you feel homely and all i can say is we have been going here for over a year

laundry all over the floors for hours throughout the day

they did pay a little more to normal, due to the golf at royal troon (however thankfully not as price gauging as all the other local

dirty laundry left in room and carpet not hoovered

the only thing was the bar and restaurant were closed but managed to order takeaway food in

time for my mum's 65th birthday and duke the alpaca and muppet the pony were a big hit with the kids

early check in at no extra cost

great location, superb rooms and breakfast along with friendly host.

allowed an early check in so as i could get ready in the room for the wedding were attending near by

the added bonus was the alpaca duke and pony muppet who my kids loved

has a nice bar and restaurant

the two girls did a fantastic job running the bar and restaurant as well as attending to all other guest's requests

friendly staff, good location and parking

from the food and the lovely bar area

due to pandemic the restaurant wasnt open but room service was of 5 star restaurant quality and very well presented

ie king size quilt on double bed dog friendly but would be better if meals weren’t served in bar area, especially when football on big

fabulous scottish breakfast

location for town or golf

great location, close to the beach, with walk, near royal troon for golf and close to thel town

staff were very pleasant as were the bar staff and waiting staff

the breakfast is to die for

was very welcoming and helpful breakfast in the morning was 10/10 will be back for dbb next

breakfast was a treat,view was brilliant staff made our stay

very clean and lovely friendly staff nice location . lovely breakfast and nice views

was perfect, the staff were exceptional, the room and bed was fabulous with lovely views and breakfast was really wonderful

place to stay just some of the punters abusive to staff 1 bar staff walked out ( just getting trained

especially the wee guy behind the bar and the lovely wee woman who served me my breakfast

were staying as we had a function at 1pm, we requested early check in and was advised they would ask the housekeeper to have our room ready and they did,

room, excellent staff, lovely bar area and top evening meal menu

cheap and close to everything. bar was gd and beer garden

breakfast was great great service

can be noisy, as right in centre of town & bar open until after 12mnight.

enjoyed the bar area, and the meal in restaurant excellent.

staff were friendly, room was very clean. breakfast was lovely.

plenty of car parking spaces

wifi was a little slow at times

to find, free parking, and a very warm welcome, even though i arrived at 10pm

especially taylor on reception, kerryann behind the bar and the manager kier

hotel wifi did not work in the bedroom there was no air conditioning to regulate the temperature

car parking sumptuously appointed bedrooms snd bathrooms bar and dining room service was excellent , as was the breakfast

staff dealing with room service were kind & helpful

a gym onsite would be brilliant also

over priced drinks from the bar and waitresses at breakfast very grumpy but over all a great

the charges for room service

but the noise was horrific kids left loose to around under you re feet

were a perfect setup for a golf junket to the west coast of scotland

as well as stylish décor, a very well equipped kitchen and a very comfortable bed, we ate dinner in the clubhouse which was a beautiful space, and

definitely set the bar for our stay

restaurant and bar are stunning and very opulent

breakfast was lovely

plenty of parking

room service was great

lovely grounds to walk in, and plenty of parking available

to pay 20pp for spa , didn t state it very clear on here but seen it in the small print after

food was excellent, breakfast, lunch and dinner

urs) and sat morning where outstanding one girl inparticular was so good with the kids

parking

the room was well designed and comfy. wifi was quite good.

and room service and bar service were all excellent

the room. breakfast. friendly staff. location suited our stay.

great for people travelling without kids

stayed at harbourside as a base for a 3 day golf break playing the fabulous golf courses in ayrshire

the kids enjoyed their visit and are already planning their return

also had toys for kids out the back court yard

good size garden for small pets/kids to play

only down fall was the spa was fully booked and they didn’t have enough robes to give out for thermal

the staff from the reception to bar and restaurant, all were so kind, helpful and friendly

he was working behind the bar at the time and we asked him about the renovations and told him we were getting married at

staff in the bar and restaurant were really friendly, professional and accommodating

i understand it is a spa with a pool but the floor area was wet and was making it very easy to slip & was making me very cautious

hot food for room service cut off point could be a bit later than 9

was amazing, we got room service and they were very fast

for one night everything was great staff evening meal and breakfast would definitely recommend the hotel and i will be staying again

staff, easy access, great parking

reception staff

ideal location but bar closed a little early 11pm ;-(

approximately to main bar nd eateries

very impressed from the rooms. also restaurant really good food and fast , bar great - thank you

handy to have the ev charger on site

is brilliant rooms are nice, restaurant and bar are lovely it’s very quiet plenty of other food places around too if you don’t always want

breakfast was amazing

big breakfast

ere we were confined to), but in the bar was neither

wifi a bit patchy. on street parking

good on street parking, friendly atmosphere, good full breakfast

breakfast was really good with homemade bread which was a real treat

very welcoming, cup of tea and homemade pancakes and jam on arrival, excellent breakfast

the local pub served well-cooked food in the bar area which was ok if the pub was quiet but not if at a busy time

accommodated an early check in to drop off some bags to save lugging them around for the day

tea and slice of fruitcake on arrival, a free to use snooker and games room, well stocked honesty bar and an amazing traditional breakfast accompanied by freshly cooked homemade bread

great breakfast included

to find as on main road but not aware of any traffic noise when in the bar / restaurant or in the

the bar was well stocked and the food in the restaurant was lively

the bar area is ideally situated on the loch

absolutely all of staff were so friendly and exceptionally helpful - from bar staff, waiting staff, reception and the housekeeping staff

whisky in the bar was good, and good barman staying open till 1am

no resident bar but not a complaint as the bar was a work in progress during our stay

all meals very good, and good bar staff

breakfast was very good

bed , great food, lots of choice,excellent breakfast with fresh fruit also on offer,they even had marmite

parking outside, room well appointed, fittings in very good condition

for us and the dog as there was another entrance/exit we could use instead of walking through bar and restaurant each time we came back

staff were extremely helpful and kind, managed to have our room ready for an early check in which was brilliant

friendly welcome, spotlessly clean comfortable room and bar area

t safe) parking

brrakfast was delicious and the view from the breakfast room stunning

lovely open log fire made the bar welcoming and cosy

lovely hotel, friendly staff, great food, the kids loved the huge garden and tree swing

breakfast delicious with good choice on menu

clean accommodation, with excellent meals (both breakfast & evening) set in a beautiful location

on street parking could have been more secure.

convenient free on street parking

the town is interesting and parking was available everywhere at the side of the road

limited parking outside the hotel. no hairdryer in the room

need it but if we took the car next time i would have to check what parking was available

breakfast was excellent, room was good, towels changed daily (we were there for three nights)

great bar and breakfast and super clean

thanks to a fantastic breakfast was unable to eat till

breakfast very good

room we had was at the front and the bar was loud

staff friendly and professional. food good, nice spa area, fantastic location.

we enjoyed walking in the grounds and using the swimming pool and spa

reception, restaurant, bar and housekeeping were all friendly and chatty

breakfast was amazing lots of choices

spa was brilliant