suggestion is to update laundry area so coins is not the only option

i didn’t attempt to see about the gym or the laundry as the hotel was not appealing and the help acted like he was drunk or stoned

they are at a perfect location for dinning and shopping the laundry facility was very clean and affordable and we were comfortable in our stay

and pleasant room hood size long halls give me opportunity to walk briskly to exercise great breakfast great

they also had little extras on the breakfast bar that my daughter loved

had a pool.

pool and hot tub were undergoing maintenance. could not use expected amenities.

our grandkids loved the pool

pool was closed and room wasn't cleaned

the pool

the gym had nice

pool was closed that's the only reason we booked there cause we thought was open

beds were comfortable. decent bar and good location.

the hotel was clean, had grab and go breakfast, vending machines, and is near anything you could want for food

wish they had more breakfast food that's the only thing that i have to say that maybe they could do more

quiet, the staff are friendly, and breakfast is nice

love the jacuzzi tub and the breakfast was amazing!

the free continental breakfast was great

clean and comfortable room, good variety of breakfast provided, friendly and helpful staff

as for the breakfast, it was a continental breakfast as advertised so there were no eggs, bacon or sausage but

there was a gym, vending and laundry

easy check in, location & breakfast

breakfast was included but thought it was a hot breakfast.

kids need to be put on the first two floors

unfortunate for the kids

keeping came in and took our extra towels (there were none at the pool, so i grabbed some for my kids because it’s super cold after getting out the pool) they also didn’t place a few things

upon arriving we find out that we paid for a room that had one king bed in it and we had two kids with us

laundry facilities worked well and area was clean

the staff was friendly, greeted us every morning before breakfast, the pool was great, it was clean

pool was out of order

it has a indoor pool and the rooms was huge just right for my big family

great place to stay staff is very attentive hot breakfast very clean

variety of breakfast food items. different menu instead of same thing everyday

the morning staff for breakfast were always attentive & cordial

laundry room is not free

convenient, free parking and have guest laundry

breakfast always had something different that was very good

the size of the room and the kitchenette.

kitchen very poorly supplied- no soap for dishes or dishwasher and toaster was broken

all the staff members were very polite and nice. easy check in. clean rooms and good breakfast.

love the breakfast buffet

the kids enjoyed the pool

breakfast was good

they had a full kitchen in the room

kitchen utensil borrowing options were very limited

my room was nice and clean stayed there about 3 weeks and the mini kitchen came in handy

price and room, turned out to be a kitchenette

cleanliness of kitchen, stove, and appliances

was very nice and clean with the fridge raider and stove and microwave they also have on site laundry room

breakfast

the onsite laundry

laundry facilities were good but the dryers required 2 rounds to dry

clean, has kitchen, and comfortable. the room is spacious.

25 + kids in the hot tub dirty

no one ever wiped down elevators, the gym

were told they didn't have any available u til the following day because they hadn't started the laundry yet

day lady is mean the we re kids running around knocking over things too many in a pool no supervision and my sleeper sofa was

dressed, but it wasn't, so my brother had to share my king-sized bed -- first time since we were kids that we slept in the same bed

but u were still able to get a shower but it could be like a spa like experience if they upgraded their shower

i was grateful they were able to accommodate my early check in.

i really loved the pool and hot tub and the bed was very comfortable. will be coming back again

especially the two pools (indoor and outdoor) on steamy summer day, jacuzzi and small spa area

mall, easy parking and nice pool

super helpful with our questions about breakfast, pool, etc

we also enjoyed the pool and courtyard

the hotel staff was friendly. breakfast was good.

kids enjoyed the pool

comfy bed, nice pool

we were not told of the renovations going on and that the pool was closed. very disappointed.

breakfast was excellent

pool

gym and the beds are always cozy

the room was super clean. breakfast was awesome. very friendly staff highly recommend.

the breakfast was lee's than desirable

breakfast food is good

parking lot was closed and was not signed properly for night time arrivals.

breakfast wasn't bad, but some room for improvement

it has a pool (which my grandkids enjoy) (+)pool and splash pad. grand daughter loves it! (+)the indoor pool room with amazing hot tub was wonderful (+)the place was beautiful. the staff was amazing. the pool and breakfast was awesome (+)great stay, pool was awesome, staff is super friendly and helpful (+)the breakfast was excellent.the pool was very clean. (+) the pool was great (+)charging stations and incredible pool (+) the pool was fantastic (+) the pool area was awesome and roomy for kids and adults

guest laundry

tables in breakfast area

good choices for breakfast nice that coffee was available all day

very comfortable bed. room was clean. breakfast was good.

can t name just one thing , everything was exceptional, the staff, the room, the breakfast bar, the pool and the cleanliness of the property everything was excellent

the pool has been out of service and there was no indication of this on the booking

pool was not

was terrible, no keyed entry at rear of hotel (where our room was), pool not working, needs updated and cleaned

breakfast was

the pool was not available

bar open breakfast options pool open something

the pool may need to be shocked . . .

clean and nice gym!

guest laundry was appreciated

did utilize the snack and breakfast bar which was a first for us

bed was very comfortable. loved the restaurant and bar too!

breakfast coupon system

breakfast was expensive for what was offered

breakfast much overpriced!

breakfast was very sad.

very nice people, really clean facility, free breakfast.

clean, quiet, breakfast was good. i will stay here again

we loved the pool the location of our room and the breakfast

i never seem to get up in time for free breakfast, but they have a to go bag with snacks for

fitness area excellent compared to most hotels

location was great! can’t fairly rate breakfast due to covid requirements

great lighting, comfortable and peaceful room. awesome breakfast.

my 3 year old and i made great use of the pool

the pool is not heated and there is not hot tub...that was my daughter's complaint.

covid messed a lot of things up miss the hot breakfast

room service, room was extremely small, bath tub was disgusting and was not properly cleaned, old

breakfast was good, facility was quiet and clean.

breakfast was great, with very friendly staff

great pool spent most of stay in the pool

from the front desk to the breakfast ladies, everyone is very responsive and helpful

laundry not working, breakfast area in great need of upgrading

i had to park across the street in a parking lot and walk almost a block back to the hotel

we love the pool at the sheraton unfortunately three out of the last five times we've stayed in the last 3

we recieved a river view and early check in as requested before arrival

there is a wet bar with microwave and small refrigerator which is just perfect for the road traveler

the pool and hot tub were not working.

this would be a great place to take kids because the pool and play area is over the top

the atrium in the middle had a pool, mini golf course, a playground for the kids and a full arcade

location and the pool

game room and massage chairs, mini golf

the pool area

it was a great facility but unfortunately their breakfast bar was outdated and they had cooking ware that should be replaced you could tell it was

cons coffee maker in room, no coffee coffee in lobby but no breakfast ice machine broke pool closed pros cheap $275 for week mattress seemed new, comfortable clean refrigerator, coffee

no pool no breakfast ..

breakfast options weren’t good.

breakfast needs to be improved. cereal, bread, and eggos is disappointing.

breakfast was only muffins and coffee but still good.

it was quiet. my so and i enjoyed the spa tub and had a great nights sleep.

with no cigarette smell, very fast wifi, in the office you can find coffee, juice and muffins for breakfast, located on a main road close to food pubs and walmart, dollar tree, if you go by bus the

nice spa tub great after a long day of driving.

spa tub was clean and felt amazing

the pool was perfect, just a little cold, i very much enjoyed swimming in it

the exercise room and having a guest laundry.

so we did not watch tv or use the pool

man at front desk was extremely friendly & helpful pool was great too

i wish we had breakfast and the pool was open

nice room, fair breakfast

the breakfast bar!

was disappointing that the pool was not open during our stay

that there was a small kitchen in the room and gas grills outside.

eadmill and

pool heat was broken the first night i was there and closed the second night i was there

were random dirty clothes lying around (a dirty sock in the hallway, wet shirts and pants lying poolside), although otherwise the place was very

there was a laundry room for guests to use on our floor

pool was clean and cool, no hot tub

girls enjoyed sometime at the pool and it was a quiet stay

was very clean hotel ; our family loved the breakfast food selection ; and this was in a nice location

breakfast was good

staff friendly, indoor pool

wish breakfast would have gone a little longer.

pool was little small.

loved breakfast, it was really great variety, appreciated the opportunity to do your own laundry for free

can’t beat the price for 2 bd suites with 2 bathrooms, kitchen, free breakfast, free laundry

no outdoor pool/lounge chairs

too much chlorine in the cool pool... only issue

the jacuzzi was down, but the pool was open. everything else was excellent.

pool and hot tub were great

breakfast was very good

breakfast had more options than previous hotels i’ve stayed at as well

all hotels with a pool should have guest laundry

pool hours

very clean, well appointed rooms, fridge, good breakfast, friendly staff.

another patron was very rude over laundry facilities and called me many names and nothing was done about it

complimentary breakfast was convenient

nicely lit, comfortable beds, plenty of parking, not to far from my venue

during pandemic, breakfast every morning, housekeeping everyday

television was hard to navigate fitness center need to have equipment upgrade did not trust treadmill to run

hotel is easy to find/get to, parking was great, room was quiet despite there being 2 weddings going on that weekend

on site bar and restaurant with beautiful outdoor seating

24 h fitness center - comfortable bed - stable temperature for shower head - nice and clean room -

very professional room was excellent and clean breakfast and serving staff were

the breakfast eggs were fluffy. the staff very polite and helpful.

was generally quiet with ample parking

the breakfast was good

breakfast was great. location very convenient. rooms clean. staff friendly and helpful.

it was big enough to park my truck and trailer.

i really enjoyed the huge selection for breakfast

breakfast was great, everything one would need to start the day

only a few items at breakfast but well organized and well staffed

cookies and popcorn at check in. new construction. great breakfast and breakfast hostess.

suite, the breakfast area and the lobby are larger than they appeared in the on line pictures

clean, modern, good breakfast, comfy bead

breakfast is nothing fancy (pancake

the breakfast and staff were awesome. they are consistent each time

the royal inn was very clean ,the staff was very friendly and the breakfast was very good

experience and i appreciated how nice everyone treated me and that there was a continental breakfast included as well

free parking

parking lot too small. cost a little high

clean, good location and friendly staff. also very good breakfast and free parking

since we have an time change a little longer breakfast time.

rooms, comfortable beds, friendly front desk staff, good breakfast buffet

room was fantastic, big kitchen and living room area

it had a nice living area and a kitchen

in fairness, there was an extraordinary large number of kids descending from a soccer group in town

had a great time with my family in the pool and the bbq patio. loved it

the breakfast was great. the room was way beyond on expectations. the staff was very friendly.

was a great place to stay with my family the kids had a blast in the pool and the breakfast was

kids in the hot tub

odd layout to the property, carpets were dirty and our room smelled like a sweaty gym.

the beds were very comfortable. the breakfast was good.

nice continental breakfast

staff very helpful and friendly! hotel was clean! good breakfast!

breakfast could be a little better ie:sausage eggs add potatoes.. everything else was good

they had a hot breakfast every morning, coffee and hot water available all day and night

thank you holiday inn express for being our home away from home during the holidays❤ also the breakfast was soooo yummy

breakfast

that pool wasnt open but with covid understandable

there was a big dining area for breakfast, a nice sized pool, and a small gym

pool and breakfast are open

to covid restrictions but still was able to go to the overcrowded bob evans and packed full mgm casino

breakfast was good and the woman working it was extremely nice and pleasant

pool

bag breakfast

front desk offered free bottle of water after using gym

bed slept very comfortable, and the breakfast was great

swimming pool with jets was awesome

nice clean rooms and great breakfast.

pool could use repainted

bedspreads were dirty had to take them off the room has a kitchenette in in and it was literally filthy we were very disappointed we would have left but had

room was more of a suite and had a kitchen with full sized fridge/freezer

spacious rooms, clean, comfortable, warm pool (which the kids loved), great breakfast, and friendly staff

pool was down and kids looked forward to that (they offered to allow us to cancel reservation but

they made our trip (even though the pool was down and disappointing)

comfortable, decent size rooms, good location and breakfast + swimming pool is a nice addition

the pool area and the breakfast

lobby furniture replacement of the hot tub, swimming pool not available hoping to return after renovations are completed

before booking, i called to confirm that they had free long term parking and airport shuttle

music in the bar was way too loud, made it difficult to even to hear anything at check in, and worse to eat

the shuttle logistics seem a little unpredictable but we’re happy it worked out.

no gym,or pool, or open bar and no open dinning

the restaurant and bar wasn't open and they have great steaks and drinks

pool still closed and the fitness center

didnt have breakfast

absolutely nothing! the fitness center didn't have a working television

beds were very comfy and place was clean. breakfast was good. service staff was very nice.

i didn't like asking for breakfast...i like when i can just go and get it

nice big gym, pool and hot tub

i was very elegant. i slept comfortably and the bar was nice.

the indoor pool/ hot tub.

the staff was great. the room was great. we like the gym, pool and bar!

the staff was awesome. the room was extremely clean. we didn't partake in the bar or food.

breakfast choices were pretty good too

breakfast could be better

breakfast waffle maker cereal,juice, muffins, coffee, yogurt,toast etc

bed was comfortable,love the cable the wi-fi and the ladies work real hard to make sure that breakfast was fresh and clean area to eat at

staff was helpful. rooms were clean. laundry facilities.

gym facility lacked weights.

no bar or lounge for a cocktail on site.

check out from the front desk felt like going to the bmv, wouldn't let us eat breakfast, pool closed too early

the indoor pool and jacuzzi also looked nice, but they were always full of people, so i didn't use them

i didn’t like the fact that the pool was dirty & the hot tub .

no waffle maker for breakfast

if they offer breakfast could be better

the veterans parking and onsite laundry facility

refunded my money when laundry room wasn’t stocked w/ soap

we even ask to do a late check out because of an issue with my daughter surgery and they let us at no extra cost

room cleanliness. breakfast was good. quiet place

the bed was so amazing i slept like a newborn baby. and the pool was nice and heated.

early check in great

kathy, who handled the breakfast on our saturday and sunday morning there(5/19 and 5/20/18), was an absolute joy to know

missed being able to use the pool.

swimming pool

there was no hot tub in the pool area. pool was smaller than expected.

breakfast was cold, did not taste good.

beds were very comfortable and free breakfast was amazing

was great easy on/off interstate breakfast was delicious room a/c was cold room was clean pool was

online it said the pool was open, but it was not.

super nice staff. clean facilities. breakfast. good location. comfortable beds.

the only thing was is that there should be more breakfast items not just plant based.

the pool was closed which was a huge let down

parking lot was too small and filled with trailers & dump trucks

breakfast could be better, but save money cooking on kitchen.

the kitchen area was my favorite

great having the laundry room but many of the machines were broken

the room was equipped with a full kitchen as well

i loved that it was like a tiny apartment! it had a full kitchen!

liked the size of the refrigerator, kitchen

the room was very big and we liked that it also had a couch and a small kitchen!

spacious room, with great cabinetry/countertops, and a superb kitchenette that even had a dishwasher

pool could've been outdoors, well, not in cleveland ohio. sorry

my grandson loved that the pool was open this year and he loved the weight room

it's nice and clean. free parking. safe location

no pool

didn t eat any breakfast no room service for the two night they didn t even clean the room or change the sheets or the towels

sher and dryer) should be replaced or at least to be cleaned.

nice pool and jacuzzi area

from the reception it smells very bad with a lot of smoke, unsafe for any family with kids

so my kids missed out on schooling because of it

thank lisa, the front desk manager for her help in organising early check in so i could have day rest after a long overnight journey before my flight out of cle

traveling whit my kids for two nights and no microwave and fridge

the included refrigerator was also equipped with a good-sized freezer section and the included breakfast was hot and sufficient to get you through the morning

no breakfast

breakfast and night staff were excellent

maybe a few more options for breakfast meat & fruit besides only sausage links and apples

the staff was awesome and they have the best breakfast

the property is billed as adults only but there were kids everywhere

great restaurant me bar, pool, gym, clean rooms, and a free airport shuttle, very impressed

shuttle to airport was awesome

pool and spa were closed

free breakfast.

across the street kmart and a see redtaurants, ice machine works i was surprise and they have laundry

had to wait for them from laundry i was told

i loved that there was no pet fee.

had everything i need including laundry

breakfast was good

breakfast was fun, the room was clean, i like the lobby appearance and the music

other than that staff was great pool guy very friendly and helpful

gym space was dirty and restrooms did not work in gym-no running

privacy and function of the room with kitchen

they come with a full living room, kitchenette, bedroom and walk in bathroom

beautiful room, wonderful friendly staff, breakfast includes hot food, kitchen has all the tools needed to cook,

spacious room plenty of storage dresser large closet shelves/hangers/iron/ironing board full kitchen dishes/utensils/cookware provided wifi tv sofa extra towels/pillows standard pet

no breakfast because of covid. not the hotel's fault.

weekly rates made multiole relocations easier, tgere is a gym, laundry, free breakfast and delicious coffee every morning, and many restaurants and shopping

the breakfast provided

maybe more breakfast variety

breakfast could have offered more variety.

he was able to find one bar in the laundry room

room was nice , breakfast buffet was excellent

not in the laundry, not in the room, not in the bedding

breakfast could have been better waffle makers never cleaned gravy pan had the same gravy in it 2

the pool had to much chlorine.. had. salt taste

quietness of rooms and good breakfasts.

pool was down for updates but looked nice

the room was wonderful. my kids loved the pool. very calm and peaceful.

shuttle from the airport picked us up

pool was not clean

breakfast was good as well

parking

was a comfortable bed, the room was set up well, the breakfast was delicious

i liked everything about the property. wish on the weekends that the pool stayed open to 11pm

pool and hot tub were well maintained and

parking

pool and hot tub were very nice and

excellent condition and cleanliness from parking lot to room

the convenience to the airport and the parking they offer at a reasonable price until you return from traveling

saltwater pool and cleanliness.

friendly staff, delicious breakfast, clean facilities.

pool was out of order

cleanliness, pool was warm, our suite was clean, the staff was great.

gym hours were 8 to 10. had to be st customer by 8 am and could not work out.

the pool the water was cold and salty.

great complimentary breakfast. peaceful.

clean awesome breakfast

the breakfast was excellent

i have no idea what was going on but it was frustrating my kids had no towels for the pool so we used the towels from the room then was told they had only one

room was adequate and the kitchen was a bonus.

the fact that there was a kitchen along with utensils & plates, etc.

but they can work on the breakfast it was cold and the sausage was not good

the room was well equipped with kitchen amenities and extra bedding

door separating the sleeping area from living room and kitchen area.

clean and comfortable rooms and one of the best breakfast that i've had at a hotel

the breakfast was super

staff greeting us and the staff at breakfast was incredible

breakfast was upscale

the pool was perfect for kids

pool. available coffee.

breakfast and courteous staff

driving all day, my kids were thrilled with the pool

friendly staff, the great breakfast, the awesome room and i liked how we didn't check in until 9pm but was still allowed to

the pool was great and the kids loved the pool

the pool and the little store was great. the rooms were so clean!

breakfast was good. location very good.

clean. good breakfast.

good breakfast. didn't use gym or pool. room was clean

nice location also staff was very curtious and room was very nice and hotel was quite and breakfast was

we appreciated being able to leave our car for a week, and for the excellent, on time shuttle service

breakfast, was ok

there wasn't anything i didnt enjoy, only that the pool was closedud83dude22..

room was clean. breakfast was excellent. staff was friendly .

that yogurt machine yep i would like to come back once the remodeling starts was no lift in the kitchen

convenience, clean, pool little store was nice

in the morning, phyllis was keeping the breakfast area stocked and then drove me to the car rental facility, gave me such great directions

room, service, breakfast , and free shuttle exceeded my expectations

pool was under renovation during our stay

from the location all the way down to the pool and parking, everything was great

clean good breakfast

much was offered for breakfast but mostly starchy-carbohydrates, boiled eggs and or nuts for protein would be a welcome

i called the hotel and asked for early check in, i was offered a yes for a fee (completely acceptable amount)

pleasantly surprised due to covid to have a breakfast of -waffles, toast, bagels, 3 - cold cereals, milk, oatmeal, activia-yogurt, fresh

breakfast was good

breakfast was superb the staff was very calm courteous and polite and they had a working indoor pool

the pool was down due to a bad part,but everything else made up for it

the breakfast was great

staff, nice large room, great a/c, breakfast exceeded expectation

first shift staff the room set up nice pool nice gym parking

had laundry facilities. staff was great.

laundry machines, coin operated, if needed

had laundry available on site

springhill gave us early check in so we could get our showers and our day started

breakfast could have been better, offer a better selection of food

place was clean and comfortable. great place to stay. breakfast was awesome!

no hot tub in pool area.

we have always found the rooms, service and breakfast to be great

the breakfast was better than normal, bed was great

the breakfast was an additional cost.

the breakfast was very good and my daughter loved the french toast and the lady working the breakfast

the bar was hardly ever open!

guests left a mess in the pool area.

had them mop kitchen 3 times

service there was no dishes in the kitchen, no remote for the tv, cat hair in the kitchen on the chair, burnt marks on the sink,

nice big refrigerator and cozy kitchen

the kitchen is not fully equipped

the office desk person provided me with a warm blanket and flatware for the kitchen