comfort and refrigerate and microwave parking space was good

gave me a double bed room for me and my kids on the second floor which i don't recommend for anyone unless you are a drug addict

overall cleanliness, cigarette buds in hallways, trash in the parking lot

breakfast little later than 9

the staff was friendly and very entertaining. they were very kind to my kids.

plus last year pool was open til 9

the pool was closed and it was 80 degress out

not look for breakfast, was a simple room an from what i experienced was clean as any i've stayed at well really

website said the pool was open, and it wasn't

the pool was closed and covered up

can't really think of anything other than maybe more of a breakfast.

much of a breakfast, just coffee, oatmeal and muffins but the room was very clean and comfy

breakfast could be a little richer (it was very very basic), a kettle in the room would help..

free version of the wifi was very slow and the free breakfast consisted only of individually wrapped muffins and granola bars

not a good breakfast.

the room was really nice, clean lots of storage and the mini kitchen was a plus.

the rooms were spacious and clean. kids loved the pool. all the staff were very nice.

clean and loved the pool

breakfast was really good compared to a lot of hotels and the pool and gym facilities were nice

the kitchen supplied with some dishes, soap, and dishwasher.

breakfast was filling, however, breakfast potatoes were not available

breakfast

good breakfast & nice beds

on the second floor there is a laundry room with two washers & dryers

the continental breakfast provides

there was a pool and gym

only take and go breakfast - not updated on website to reflect this

especially loved the full size refrigerator in room and kitchen area

size of room kitchen bathroom size

was told by gentleman at front desk breakfast was till 930

i was then made to wait for one hour in the lounge, the lady told me she had to take care of laundry first and this was in the am other day

the kitchen area in the room

full kitchen and can walk to starbucks

when i done laundry they had no change machine and the lobby desk said they dont give out change

there are laundry facilities on site which come in handy

they're nice rooms and the breakfast is great

breakfast cleanliness kindness

they had a different breakfast every day

only reason we booked that hotel was to enjoy the pool and it was closed that day

due to the fact this covid 19 is going on we couldn’t get hot breakfast in the morning

parking was always available right outside the unit

a full size kitchen,came with almost every utensil,big fridge with ice maker,nice stove with oven,wifi worked well,had good cable tv channels,also offered breakfast,laundry

the kids had their own bed and bathroom

the pool was so nice to relax and the kids had a lot of fun

without my kids

they had a pool

no breakfast major disappointment

didn't like breakfast the location is great.

thw pool could stay open a little later

pool was open but it is very small

the staff, the location, the amenities, and the breakfast were amazing

good location and helpful staff! wry convenient laundry!

swimming pool was closed

breakfast was also good

the breakfast was very good

i also am a fan of the laundry room that is just the perfect size and convenience for me to do loads of laundry

the breakfast was nice

the breakfast was great

the ice machine on my floor was out of order and the laundry vending machine was out of order

pool and the fire pit outside

pool was so chlorinated could barely be in the area and kids could not swim in it

the pool water was too cold because of covid, couldn t be helped.

in parking lot late at night

helpful staff, clean pool, spacious rooms

lobby had a wonderful little cafe area to unwind in before bed and the self-serve breakfast was best i've seen since pre-covid

was dirty, walls are grease in the kitchen area bathroom tub was nasty rusty and not clean at all, the room carpet are nasty, we could

for a pet

the staff was friendly and i didn't have any bugs in my room plus they had a laundry

the location. the mini kitchen.

for the price it was very clean. liked there was a nice laundry facility on the premise.

great breakfast, great fitness center

breakfast was superior

clean comfortable room. plenty of towels and the breakfast was awesome!

bed was very uncomfortable and so was the sofa pullout for the kids

the hotel was nice and the breakfast was plentiful

better beds and better breakfast choices and just alottle mpre cleaner

no breakfast

get breakfast ud83dude15 i asked for a late check out an i didn't get it they continued to knock on the door very

there was no breakfast and it was close to where i was visiting friends

no breakfast but there’s an absolutely amazing mexican grocery store across the street so it’s

parking could be an issue in inclement weather.

water heater was out for a few hours which caused my kids and i to be late to prior

i loved the location of the hotel. we loved that there was plenty for my kids to do onsite.

the parking situation was not that accommodating

bar in the lobby was nice after driving 5 hours

the breakfast was about the only redeeming quality here.

the hot breakfast was nice.

breakfast options needs improvement, beds weren't so comfortable and linen

were needing to be wet mopped; black when i wiped up a spill live insect in the tub at night breakfast

ran out of towels, breakfast was nasty, hotel was not very clean, old elevator, smelled a lot of weed for being non

that is all i liked oh yeah laundry room that was ok

open up the pool alittle longer

my husband loved the spacious main floor and breakfast options

breakfast was amazing and so were the staff. location was nice and sort of hidden in a good way.

the breakfast was a bonus

good breakfast and clean.

pool was closed

the pool could you and update

didn't notify me online or at the desk that the pool wasn't available

the room was near the pool

we loved how clean it was, how friendly the staff was! the pool was also heated!

safe, next to fwy 75, great breakfast selections, best value for money.

laundry room was completely out of service

my kids loved making their waffles

lots of room for kids in the suites

loved the laundry service even though a little pricey

but way too many little kids in the jacuzzi

amenities, pool and jacuzzi area, friendly staff, very comfortable and clean

the pool area was nice , inside and out

lovely room, great breakfast and loved having a space to gather in the evening.

the perks with the food, pop, and popcorn was great for the kids

a little pricey but balanced out with not having a pet fee.

i needed a late check out and they approved it for me

i liked no pet fee and the staff was friendly.

upkeep of parking lot and pet area

smelled clean, great breakfast selection , very comfortable hotel staff very friendly

i think breakfast should be extended until 10 am

the breakfast was really good and the whole experience felt special

very friendly and room was clean , continental breakfast was good

the breakfast was excellent!

they offered a spa and a pool which of course we took advantage of and we can't forget the hot breakfast served for free with your stay

the gym was great. the laundry was great. the customer service was awesome.

enjoyed the pool/hot tub

pool was too cold

breakfast options were amazing, and delicious

fantastic for kids

pool was clean we had it to ourselves

i was comfortable parking was not crowded

didn't like the fact that me and my kids was stuck in the elevator for about 10 minutes

wifi out for entire night

the bar closed at 10 and room service was extremely expensive for the quality

l the peddling machines)

breakfast was wonderful- clean and stylish

room service

none at the pool and in our room we had one actual bath towel but three bath mats

there's an indoors swimming pool as well

location was great and the free breakfast was great.

loved the indoor pool and they have a great breakfast

pool at hotel was convenient also, and i recommend using it when (no) kids are around (seriously)

i was not really impressed with the breakfast offered. the coffee was too strong.

the kids had fun in the pool

breakfast was minimal and no nondairy milk options

the breakfast was great. a variety to please everyone. the egg white fritata's were great.

was super friendly and responsive, great breakfast, kids loved the pool, plenty of space in our room

size of the room was great for 3 adults and 2 kids

restaurant and bar on site.

it was clean , they had a nice little bar inside and patio

bar was subpar they had a lot of different wines and about 10 different liquor choices and the

very nice bar and restaurant options were very good, especially for breakfast.

the bar tender was very nice.

breakfast could be a little better, but location and lobby was great.

the breakfast was not good. the pool was dirty but i think it had even used during the day.

the breakfast was not good. the pool was dirty but i think it had even used during the day.

the breakfast was nice but would prefer more vegan options and low carbohydrate vegan options.

the pool and gym were very nice, as was the breakfast

i loved that they had the small kitchen area with a full frig, dishwasher, and stove to use

very friendly staff, we absolutely loved our room and the pool. breakfast was amazing!

clean kitchen for breakfast with lots of options

breakfast was tasty and they had a wide variety to choose from and the pool was heated

rooms as we walk past was very polite the hotel was clean i liked that when you reserve the pool you have to pull area to yourself, i also like that they still did have some hot food items

construction - new bar and lobby enhancements in progress.

at the bar could be much better

the pool had too much chlorine.

arrived late at night 30 minutes before the bar was suppose close

pool was little cold and there was no hot tub.

it also had a lot of space and was pet friendly

of covid the pool and bar were closed

the indoor pool water was freezing. it was not comfortable to be in.

clean, bar, gym and open sitting area.

pet friendly, including cats

the breakfast was good as well

nice pool and breakfast

hot spicy sausage for breakfast , no other meats available.

nice room. quiet. good staff. good free breakfast.

kitchen

well it’s not a jacuzzi so it wouldn’t do that, then the guy behind her said that a bunch of kids some how made the time go above the 15 minutes and blew out the jets

wife liked pool and hot tub

i loved the pool and the beds and we had the pool no one was there and everyone seem nice.

before check out and our room key card was already shut off and wouldn't allow us to access the pool

the pool was very very warm and the hot tub was a plus

clean, great breakfast, great accommodations for the price!!

lot of little extras for example: complete breakfast, a little bag with an apple nutribar a nice muffin and a bottle of water

breakfast hostess, was outstanding in accommodating our needs, very friendly, cheerful, and helpful

breakfast was great, & bonnie was very professional & could not have done more for her customers

bonnie, the breakfast server, was exceptionally friendly and helpful

the breakfast spread was positively gorgeous and diverse, we will absolutely stay again

the ease, the breakfast!

clean hotel. breakfast had a decent variety.

it's a great location. it was very clean. the breakfast was very nice.

new hotel. great breakfast!

nice pool and courtyard areas

mostly the pool

good parking

the breakfast spread was not my favorite, but it was included

loved the heated pool

the location it’s very new to us calm setting not to busy and has a pool

tub didn't drain well. pool needed vacumed

beds had cigarette burns all over them and said they didn’t have any more because laundry wasn’t done

the outdoor pool was not opened at the time of my stay.

we were able to check in early, had a very clean room and the pool was refreshing

the kitchen in the room.

the room did not have a full kitchen

like that the kitchen was entirely bare

the breakfast was great and the pool also was great as a family of 4

desk guy was very rude about the pool

breakfast in a bag encouraged the customers to take the food as they left

free breakfast and afternoon snacks - delicious and plentiful

clean rooms and a nice pool

kids loved the indoor heated pool

said laundry for guests

our room was very clean and the spa tub was comfortable and clean the hallways smelled nice

the pool closes at 11:00pm but still enjoyed it.

the bathroom and spa tub were not cleaned very well.

the location and the kitchenette

it was a large room with a kitchen.

had a small kitchen and refrigerator which would be nice if staying longer

having kitchen facilities

liked a full kitchen, comfortable bed, cleanliness

did not get to eat the breakfast

staff were wonderful. beds comfy. nice selection for breakfast. rooms not too far from elevator.

the breakfast can be improved. no activities late night hotel bar

great breakfast too

breakfast setup was nice and always clean

love the microwaveable breakfast combos.

that in the kitchen area , we had everything but a mini stove. i thought there was one present.

kids loved the pool, and it was nice to see the notice about it being a saline pool

the kids loved the pool. wonderful breakfast especially the oatmeal with fresh blueberries.

location and kitchen

the pool was lovely and not crowded

the room wasn't clean and had a odor the window wasn't secure only held in by the curtains the gym had three pieces of equipment and the was a advertise

the breakfast was good but could have had more options! and the gym could have been nicer

only complaints no pool/fitness center

my room, the breakfast, the pool, and customer services

the pool and gym were also unavailable

the staff was very friendly. good location. lots of parking

what a welcome reprieve, when traveling with young kids

during happy hour drinks were available at the bar & snacks was more than finger food

happy hour and great breakfast staff made stay great

the breakfast bar was out of this world.

cleanliness, atmosphere, staff, room, breakfast

breakfast bar was good but would like to see bacon and french

breakfast and i really enjoyed gym. my kids loved the pool. room was clean and neat.

good food for breakfast

large pool, large rooms and a good breakfast.

rooms were spacious and very nice. bed felt amazing. how late night pool time.

that the pool was closed, but it was because of the pandemic, so we know there was little the hotel could do

nice and big very beautiful elegant food was great love the waffles and the fact it had indoor pool was great and the fact that the couch had another bed it was very nice and

was clean, the room was huge, the bathroom was huge, the beds and pillows were comfy, the breakfast in the morning was phenomenal

that you had the accessibility to cook if you wanted to and do laundry.

planned rooms with kitchen making it easy to travel with children

separate bedroom and nice kitchen

rooms are suites with a nice size kitchen for the same price that i pay for rooms in other hotels that only have a bed

was able to accomodate me with an early check in - i used the room to have a meeting with 5 other people, two of whom were flying in

room was very clean pool was excellent

i had reserved at a different hotel only to find out their pool was closed until saturday

we loved the pool as well

pool water was freezing

the breakfast was very nice. lobby cookies also nice!

if you're looking to save money the room includes a kitchenette

also how do you use a kitchen with no pans or dishes

surprised by the little kitchen!

the kitchen was very nice.

hotel includes an equipped kitchen which is nice

would of liked a complimentary breakfast of some kind

fire pit area, bed was comfy, good breakfast

pool area was clean and inviting

we’re only there on the weekends and the breakfast was limited

close, loved the pool. the rooms were very nice

disappointed the restaurant and bar were closed. could not get breakfast.

very clean and the staff was very friendly. we enjoyed using the pool and hot tub.

the staff was very friendly. my kids loved the parrot!

loved the pool

hallways on the third floor smelled bad the first day and the pool was crowded (it was hot so we expected that

the laundry room was clean

the room layout, lots of space and an adequate week journey kitchen to help keep costs down

liked having in room toaster and 24 hour laundry and exercise access.

breakfast, the room kitchen is well equipped, 2 days a week they have free dinner, the coin laundry

clean and kitchen well stocked with utensils and cooking supplies

friendly, clean, and hot breakfast, really quiet

was close to the hospital i was working at, i like that the gym was open and available and i like that the room was¹ clean, cleanliness is of upmost

huge room, super clean, really nice breakfast, friendly staff

the pool heater was broken. we drove 3 hours as wanted to swim ☹️

not being able to use the restrooms at the pool

the petite filets were excellent from room service.

pool was too small for our family to enjoy it

room service) mold in shower, staff not dressed

indoor heated pool was great for kids but hot for adults just supervising in a chair

the bar wasn t open

breakfast - a muffin, cereal bar, apple and coffee is not breakfast but a snack

the breakfast was more like coffee to go.

the full kitchen and the price

especially if it's an extended stay, as there is a kitchen area to utilize if need be

it was great having the kitchen area and all the different seating areas

the morning breakfast was great !!

lots of parking and a restaurant close by

mold on the ceiling, the tub stopped up while showering cause dirt to get on your ankles, no room service so we live with a dirty tub, there's no way i was eating breakfast there

come check in they were all closed and room service was only every 3 days

easy check in, plenty of parking, located close to restaurants and stores. clean, spacious room.

very clean and comfortable. great breakfast.

room was very nice. spacious but cozy and the kitchen layout was great.

was looking for a location with a kitchenette in the room and an indoor pool

beyond our expectation it has a full equipeped kitchen with bowls cups and silverware

at breakfast, there were plenty of favorites as well as other healthy options

the breakfast wasn't great

brand new hotel that was very comfy and clean, would be great for a long stay really nice kitchen features

more selection for breakfast and the pool could be warmer, but just a minor change.

good gym and pool

very clean abd modern room. but breakfast isn't great

there were kids yelling as late as 1am in the hallway.

i wish there was a curfew for kids under 18 for the jacuzzi/pool.

put us in a room right next to a bar playing loud music at two in the morning

the pool probably had 30 kids in it, one of which came up to me with no pants on in the water

kids running and screaming in hall

i appreciated them including breakfast

nice staff smells really good walking in so glad they served breakfast in the morning i saved on money

breakfast was excellent

the staff was very friendly, our room was clean and comfortable, the pool was pretty good

the breakfast options were great, and the space for lounging and eating was awesome

breakfast options were great too, plenty of options for everyone including kids

april in the breakfast area was so sweet and accommodating

gym was a little run down. pool was small

spa shower pools beds rooms workers super friendly

breakfast

the pool was very cold because the heating system was down. the kids did not care.

friendly staff, early check in without hassle; early check out without hassle

beds were comfortable, everything was very clean and up to date, the breakfast was great, and the location was perfect for our needs

breakfast lady.? an asset to you hotel.

too many step masters (poor conditioner) & not enough bikes but i liked fitness center.

i had to ask 3x for room service to get clean sheets and towels and then they were rude about proving a service i was

this covid mess came about, haven't been able to take advantage of the free breakfast

we were on corner room at end of lot and wifi was useless

only have you two small pillows and when my husband went to ask for another one that told them laundry was closed and handed him a towel

where very nice to me and all guest, breakfast is very good and simple

i didn’t wake up early enough for breakfast but they offer it so that is also nice

meager breakfast. same every day. no pool, pool had been filled in.

breakfast was great and appreciated

breakfast was great! services were perfect !

staff is very friendly and the room is always nice and clean and the breakfast was nice all the comforts of home is why we choose to stay here any time ,,it's always a

no breakfast available but provides free coffee.

the rooms were not complete and there was no complimentary breakfast as advertised, no iron, microwave, hair blow dryer

while advertised as breakfast included, no such is offered or provided.

there was no breakfast, even tho when i booked the room it was stated that it was

the breakfast was not setup as advertised

was very close to a sports tournament the kids were playing in

breakfast was the only negative thing about our stay.

i will be coming back its amazing for a big family super spacious rooms and clean ,and the kitchen it's a big plus

hot breakfast was good

we had the queen suite with 2 queen beds,1 sofa bed, and a kitchen

dual elevators ,golf putting coarse, pool

free breakfast was hot and plenty

the staff was warm and welcoming, accommodating and had a great breakfast in the morning!

the room was really nice. the breakfast was good.

he said ok, went in the laundry room and grabbed some out of the dryer i assume

kitchen was too small for the number of guests attempting to eat breakfast

the bar closes early and can't get a drink after

did have drinks at the bar in the evening and very good

time here, stay every year fort a charity golf outing

are repeat customer as a group come out to hamilton to play golf and this is only place we stay

everything - service, food, gym, accommodations, location to the wedding venue.

good place to stay.good people, good food.nice pool area.all in all wonderful place.

staff, amazing breakfast and dinner included in the price

loved their breakfast, horderves and free cocktails

location, breakfast, staff

it was a holiday weekend so an overabundance of kids running around everywhere.

pool and room

the pool not being open 24/7 but that is understandable.

fitness center was closed, but no signage was found saying this

breakfast bar could have had more variety. fitness center needed towels and water.

outdoor swimming pool, and dog friendly

i walked upstairs and brought my own down, he was handing another gentleman pool towels from the laundry room

breakfast room tables were unstable and i spilled coffee on by laptop

at front desk who changed our rooms because the one we were given was discussing and next to the laundry

breakfast

the only downside was they serve the exact same breakfast everyday no variety.

noisy and doors slamming… kids running in hall

this made it a pain for the kids tablets and phones

12$ for just cereal for kids is just ridiculous

parking was limited

12$ for just cereal for kids is just ridiculous

pool was cold breakfast wasn t great staff wasn t very friendly room had an odor when we

it also was nice that they offered breakfast, so we started our day off well

pool did not seem heated as was mentioned and found ants in our room but not a crazy amount.

the indoor pool was closed

clean and breakfast was the best!

depressing hotel if travelling for work - gym has one treadmill which broke soon after i started using it - breakfasts not

they even let us stay past their closing time at the outside patio by the pool

breakfast was good (sausage, eggs, waffles, yogurt)

early check in was great. breakfast was good

they gave us a late check out until 12:00 and didn't change us extra for it

some division of living and sleeping space help separate kids on sleeper sofa from parents

the sinks was not kids friendly for washing hands

having a kitchen area was great

would have been nice to have had a waffle maker for the kids

my kids loved the pool and it was clean

restaurant was good but they need extended hours in both the restaurant and bar

location and proximity to cinci open. lobby and bar were great too.

bar did not have pepsi only diet pepsi

it was packed with kids and it was a nuisance.

unfortunately due to covid the restaurant and bar was closed

my kids enjoyed the pool.

area was a little sketchy. i could smell drugs when by the outside pool area with kids.

were very soft , very goog location , staff very nice, breakfast was more than good , we used the gym and it was clean also , from now on this hotel will be # 1 for us

beds were very comfortable and staff were super friendly. my kids loved the breakfast.

outside pool was clean but only open to 930pm- no swimming after ki trips for the many groups of kids staying in house

staff, breakfast,location,parking. room layout is great.

breakfast meat over cooked and boiled eggs needs to be warmed before serving

breakfast was good & convenient. hotel in a great location.

pool was busy with families

from the front desk all the way to the morning breakfast crew

breakfast area was spacious and tables spread out-i didn’t feel jammed in next to people,

limited breakfast

quickly breakfast was replenished with the amount of guests eating

didn't have the complimentary breakfast so can't comment on that

the breakfast.

the kitchen and that i was about to cook instead of going to a restaurant everyday.

easy access, very clean, complimentary breakfast.

place was great great room great pool everybody was great especially amie she went above and beyond when i booked the hotel i asked

the ice machine on the 4th floor as well as laundry facility did not work

friendly the pool was closed kids were upsett however they opened pool after we agreed the tem was ok for

kids ended up sick and our skin was super dry from being in the pool with too much chlorine

stayed with my daughters for our gymnastics weekend. front desk and workers were all kind.

breakfast was lack luster

the room was big and spacious with a nice little kitchen

only problem with this hotel is that the pool is small so my kids and i went next door and i paid the neighboring hotel $25 so we can swim in their indoor pool

the breakfast was amazing. the location was great it is close to kings island

in the room enough to care our neighbors were loud all night but the front desk gave us a late check out so we could rest more they opened up the pool for us and we really enjoyed our time