pool was too cold

the breakfast room is well stocked and everywhere is clean and well cared for

breakfast was simple but convenient

breakfast was great.

it was clean, roomy, comfortable, staff was helpful the breakfast was very good.

i needed a late check out and they approved it for me

upkeep of parking lot and pet area

i liked no pet fee and the staff was friendly.

a little pricey but balanced out with not having a pet fee.

very nice and comfortable. plus you get breakfast and they are pet friendly.

i love staying here. beds are comfortable and breakfast is great.

the breakfast was really good and the whole experience felt special

smelled clean, great breakfast selection , very comfortable hotel staff very friendly

friendly staff and breakfast was good

fantastic for kids

great hot breakfast

never ate the breakfast or the dinner they offered tuesday through thursday

pool and sport court were great for kids

clean, the kings size bed was awesome and the pull out bed for my kids was the perfect size

pool area with kids until late night

evening meal was great to take the kids to, a little for everyone

lovely room, great breakfast and loved having a space to gather in the evening.

the kids loved the pool and hot tub

& hard-working staff, very clean & comfortable rooms, excellent price, indoor/outdoor pool and hot tub, proximity to cincinatti, wonderful breakfasts, dinners and snacks (saved us a ton

coldness once out of the pool

like the updates, more modern rooms, pool, laundry and exercise space

hotel offers fresh continental breakfast which were very fine

convenient, lovely clean room, nice breakfast

we drove down hoping to use the pool to wear the kids out after the drive and it was unfortunately closed

we loved how clean it was, how friendly the staff was! the pool was also heated!

front desk very nice ask if we wanted first, second floor, we stayed in first floor close to pool

didn't notify me online or at the desk that the pool wasn't available

the pool could you and update

the pool being closed ðŸ ? ??

the kids had the best time

great breakfast

the outdoor smoking area and pool table are great for the kids.

i loved the common area with the pool table and the gym was the nicest i’ve been in

i love the fact that there was a 24hr laundry facility

the bed was very comfortable, breakfast was great. the pool & spa was very nice.

free breakfast and afternoon snacks - delicious and plentiful

lot of the guests were at breakfast in bare feet or with no shoes on

the complimentary breakfast accommodations were wonderful, convenient and a good menu

pool was a nice size

laundry facilities on site. close location to food.

the location it’s very new to us calm setting not to busy and has a pool

also wouldnt give us quarters for the laundry so we had to go elsewhere to find quarters so we could wash our clothes

beds had cigarette burns all over them and said they didn’t have any more because laundry wasn’t done

should put pics of pool online. its a nice clean pool

my last stay there was a very large group of sports parents/kids who literally took over the lobby for their own personal hours-long party place, drinking

location off i-75, clean updated comfortable room, pool, fitness area, and friendly front desk

water heater was out for a few hours which caused my kids and i to be late to prior

except for parking i didn t like how it s so far from the door but oh

at the waterpark, very little adult supervision of kids and kiddie pool was freezing

lack of towels at the pool

wifi whole stay no towels

didn't make breakfast! pool was great for the kids

room service was excellent

was what my kids call “bougie” the only thing that got me was the pool looks so much bigger in the pictures

that is all i liked oh yeah laundry room that was ok

very nice, modern hotel. good breakfast, great staff. very comfortable beds.

the bathroom, carpet, laundry room, and the room needs updating.

laundry room is all coin operated with not coin machine or atm on site

people not watching kids around pool especially the little ones

left notes to her staff saying something completely different and charged me my deposit as late check out fee

the size of the suite was amazing. lots of storage. clean. we loved the pool area.

the pool was small and we'd have liked to have a hot tub available, but we weren't expecting one

we loved having the small kitchen area with refrigerator, and generally the whole space was lovely

having only one room at a time on the pool.

pleasantly surprised to see hot items on what we expected to be a continental breakfast - the egg sandwich was tasty, too

only complaints no pool/fitness center

beds and a nice pool

they were very clean and the breakfast was amazing

the gym was under construction. the air didn’t work in the pool room.

my room, the breakfast, the pool, and customer services

ter 12 midnight)

the bed was very confortable. the breakfast was the best! the best two nights ive had all year!

daughter had an unfortunate incident at her tournament where her gym bag was stollen

happy hour and great breakfast staff made stay great

did not like that the bar and reception hour is closed on thursday

the room did not have a full kitchen

like that the kitchen was entirely bare

the kitchen in the room.

breakfast was good

easy parking / friendly staff / very nice breakfast

nice and big very beautiful elegant food was great love the waffles and the fact it had indoor pool was great and the fact that the couch had another bed it was very nice and

super clean, pool was great

excellent brand new hotel with great staff and hot pool ! cool designs and workspace.

having kitchen facilities

the kitchen had 2 plates and 2 cups other than that nothing to cook with not even a butter knife was

modest acomodation, but very clean and functional (specially the mini kitchen)

it was a large room with a kitchen.

the location and the kitchenette

was able to accomodate me with an early check in - i used the room to have a meeting with 5 other people, two of whom were flying in

room was very quiet. good location near lots of restaurants. fitness center.

kitchen area was nice with a full size refrigerator no oven though just a two burner stovetop

that you had the accessibility to cook if you wanted to and do laundry.

a kitchetter but had to ask for any kitchen items at the front desk like plates, silverware, bowls or cups

i had reserved at a different hotel only to find out their pool was closed until saturday

pool could have been open later so we could go swimming after spending the day at kings island and

priced, nice rooms, pool, free parking, internet and free breakfast, courteous staff and convenient location

breakfast was mediocre, but most hotels seem to be mediocre now.

room was very clean pool was excellent

continental breakfast consisted of coffee and lemon danish.

no breakfast but there’s an absolutely amazing mexican grocery store across the street so it’s

good location. ice and laundry a plus. comfortable bed.

breakfast was nice

there was no breakfast and it was close to where i was visiting friends

great breakfast too

fact that you need your room key to use ev chargers

breakfast was really good the rooms were clean maybe need a little update but overall it was nice

breakfast was very good

the breakfast can be improved. no activities late night hotel bar

close, loved the pool. the rooms were very nice

pool and linens

for the price it seems that some sort of breakfast should be included.

food area was closed. no breakfast.

great location and breakfast and the mini bar in the front lobby for adult only

i requested an early check in and they made that happen

the kitchen came equipped with pots and pan

my husband, myself and our 4 kids ages 2,3,7 &9

they have room

parking

hotel had kitchenette in it.

but anyway we had the studio room with kitchen so the need for a big breakfast was not there for

if you're looking to save money the room includes a kitchenette

convenient, price,staff,laundry room

the kitchen was very nice.

liked having in room toaster and 24 hour laundry and exercise access.

like the in-room kitchen

location,staff was super friendly, loved the kitchen in the room with full size fridge,very

the laundry room was clean

close to everything we did and kitchen was a plus.

breakfast was amazing, it could use one more waffle maker ☺️

huge room, super clean, really nice breakfast, friendly staff

friendly and helpfull staff, good breakfast, clean and comfy rooms, pool and gym are great;-) parking good

the breakfast buffet

breakfast was really good

longer pool hours

breakfast bar

great experience. clean, neat, friendly staff, great breakfast.

the breakfast bar was out of this world.

love that breakfast was included

nice workout room and swimming pool

the pool was nice

bar tender needs to go back to school or take a class

if there was anything i could say, is that when we arrived, there was a used bar of soap in the shower and some hair

breakfast bar was. good and reasonable

the fitness room

friendly helpful staff, beautiful room, clean, nice fitness center, amazing cookies

the last time we were there, there were a bunch of kids that used the pool the whole day saturday and the parents took up all of the outside chairs

there pool could have used more attention

the bar tender was friendly and the evening chef was amazing

the complimentary breakfast was great

parking was free and you served yogurt for breakfast

four nights and no room service

rooms were not clean, my pillow case had mildew all over one side they did not pick up our room service order off the door so we waited and had to call and order and wait another 1hr1/2

the cleanest, showerdidn't operate well

the free breakfast was lacking.

the breakfast was more like coffee to go.

the full kitchen and the price

especially if it's an extended stay, as there is a kitchen area to utilize if need be

the room was clean. it was good having a kitchen. staff at desk were friendly and helpful.

the beds were very comfortable and bathrooms clean. glad it had an indoor pool.

indoor swimming pool wasnt properly maintained as far as the chemical balance

the only small thing was the water station was not working in the gym. but that was very minimal

breakfast was wonderful- clean and stylish

enjoyed the bar area after a long afternoon of traveling.

s a duck in every room my kids were too excited and can't wait to stay again

price, pool, location, ease of booking

breakfast had a good selection

the children enjoyed the pool and it was well maintained

great staff and nice room. good breakfast. good value for the money

the bar tender was very nice.

bar was subpar they had a lot of different wines and about 10 different liquor choices and the

it was clean , they had a nice little bar inside and patio

restaurant and bar on site.

breakfast was awesome! gym was clean and spacious.

the pool and gym were very nice, as was the breakfast

the pool and gym were very nice, as was the breakfast

kids were very loud in the morning while eating breakfast

pool was obnoxiously loud and rules were not followed

great staff! great breakfast! nice pool and workout area. love our rooms colors and decor!

pool was open, however they allowed up to 10 people at one time

clean kitchen for breakfast with lots of options

the entire visit was excellent the room pool breakfast will definity come back

the breakfast was hot and fresh and they had different items the next day which was good so you didn't

breakfast was great. the pool was incredible as was the gym.

pool closed too early

i was not really impressed with the breakfast offered. the coffee was too strong.

breakfast, not much varieties

there's an indoors swimming pool as well

location was great and the free breakfast was great.

at the bar could be much better

location friendly staff great room, pool, restaurant bar .

wonderful for a business traveler i would imagine, but not for a few kids who want to swim

kids went to the front desk after being in the pool had their towels wrapped around them and were

very friendly staff, clean rooms, nice pool

breakfast was just average

they offered to get us hot water from the kitchen, brought us chess pieces and even offered food from their personal party

the room, pool and hot tub

i booked and paid ahead of time, when my wife and i were running very late, my kids were able to get into the room and wait until we got there

the kids had to come in and out to go to the bathroom all night

i loved the pool and the beds and we had the pool no one was there and everyone seem nice.

the pool was very very warm and the hot tub was a plus

before check out and our room key card was already shut off and wouldn't allow us to access the pool

pool was the right side for families with young kids

we were in the city already and were given an early check in

of the main reasons i chose this hotel was because it included a swimming pool

the bar pool table nice environment.

pool at this particular property is pretty tiny, though that probably isn’t a big deal for most

it also had a lot of space and was pet friendly

noise of people throughout the night, doors slamming and kids being unsupervised in the pool area, the small refrigerator was making noise

wish it had better breakfast

breakfast items could have been better

free version of the wifi was very slow and the free breakfast consisted only of individually wrapped muffins and granola bars

hard bed, found wrapped condoms,in the chair, breakfast was a disappointment.

they offered a grab and go breakfast selection which was also good

the pool bathroom was nasty

breakfast was really good compared to a lot of hotels and the pool and gym facilities were nice

the rooms were spacious and clean. kids loved the pool. all the staff were very nice.

clean and loved the pool

room was nice, loved that it had a kitchen with a full size fridge and a sink in our suite

was advertised as breakfast but there is none

pool, it was it poor shape not filled only 1 vending machine and it didn’t have much in it 1 ice

no breakfast

no breakfast

breakfast was mediocre and they didn't have change for a 20$ bill had to get a roll of quarters

bonnie, the breakfast server, was exceptionally friendly and helpful

breakfast was great

breakfast was great, & bonnie was very professional & could not have done more for her customers

lot of little extras for example: complete breakfast, a little bag with an apple nutribar a nice muffin and a bottle of water

most everything especially room to park our camper over the weekend.

nice pool and courtyard areas

the free hot breakfast every morning was awesome

food was meh but the rooms have kitchenettes

nice room with plenty of room. nice kitchen facilities. good breakfast. location is good.

setup was great for families, spacious, separate bedroom area, kitchenette

parking

parking was close to our room and water got hot easily

entry doors didn't function with key card and since parking lot is oddly designed in conjunction with entry doors it's can be a long walk

friendly staff and great price! clean pool and laundry room!

the phone to our room was broken couldn t call the front desk to ask for wifi password it wasn t provided

breakfast sandwich was delish

the breakfast was better than i expected

it's a great location. it was very clean. the breakfast was very nice.

the grab and go breakfast was good

the breakfast spread was positively gorgeous and diverse, we will absolutely stay again

need a laundry facility

breakfast

nice breakfast choices

the location and breakfast included

breakfast was filling, however, breakfast potatoes were not available

more selection for breakfast and the pool could be warmer, but just a minor change.

the breakfast wasn't great

brand new hotel that was very comfy and clean, would be great for a long stay really nice kitchen features

good gym and pool

very clean abd modern room. but breakfast isn't great

i really liked the fact that they had on site laundry facilities

breakfast, heated swim and the staff that i ran into was all friendly, thanks

the staff was so amazing, the location was very convenient, the property was so clean and breakfast was set out early and beautifully

our room was very clean and the spa tub was comfortable and clean the hallways smelled nice

was ok the only thing i didn't like was the room was by the laundry room and it was loud you could hear

didn't have breakfast there so i'm unable to comment on breakfast, the room was amazing

convenient location, clean, comfy, and my kids loved the pool!

also my husband went down to get a nightcap and returned saying the bar closed at 10pm

just a tad noisy with the kids next door.

friendly staff, our king room was amazing, very spacious, loved the spa shower

can imagine it being a nice view in the summer months but the pool was green, dirty, and had all kinds of trash in it

i also enjoyed the pool it was very clean

great location, nice pool, large room with cool air conditioning

my girls especially appreciated the very nice outdoor pool.

clean pool area

good place to stay.good people, good food.nice pool area.all in all wonderful place.

very clean and spacious rooms, and very good breakfast.

the pool for grandkids and food

my myself and my dog …very quiet, great beds spacious rooms great location however the pet fees are a little astronomical $40 a day for a pet is asking a bit much

excellent selection of food at the breakfast

packed breakfast

the breakfast was also very good

like how cold the pool water was that was really my only complaint and time went too fast but not no one's fault for

was clean pretty spacious and well laid out (the kitchen was modern and functional, liked the gym and the location was great for me as i had both business and family activities to get to in

grab and go breakfast

very new building, modern decor, large room & bathroom, nice gym

free breakfast was hot and plenty

nancy, in the breakfast area was amazing

breakfast was all carbs and as a diabetic there wasn't much to choose from

the suite was big and the kitchen area was nice

great location, clean, friendly and helpful staff, bagged breakfast had egg and sausage muffin, danish, yogurt

the pool was too chilly

) she states that their laundry guy did not show up and they did not have clean sheets except for 2 thick blankets

the front desk clerk that checked us in was very knowledgeable and told us the times the pool opened and closed, what time breakfast was, etc

veey clean. nice pool and hot tub area. good breakfast.

hot breakfast was good

breakfast was the only negative thing about our stay.

i love that it had it's own bedroom and full kitchen

good breakfast....nice pool....comfortable bed....loved having a full kitchen....

pool was shockingly warm

parents that let their children run wild in the halls, pool and the exercise room

we loved everything about the hotel..the breakfast in the morning was awesome!!

good location and helpful staff! wry convenient laundry!

great breakfast good

the staff, the location, the amenities, and the breakfast were amazing

the others near the kitchen were still alive

were cockroaches running around in the kitchen area and beside the bed

foremost the carpet was smelling in the hotel then there was no pots or pans or utensils for the kitchenette

elevator smelled like smokers. had kitchenette but no utensils at all

1 laundry room

i was then made to wait for one hour in the lounge, the lady told me she had to take care of laundry first and this was in the am other day

very clean and quiet . like that it had kitchen in room . and very resonable price

loved the full size kitchen

but so everyone knows kitchen stuff is available on request, pots, pans, plates, etc

my kitchen kit did not have a skillet. pretty minor issue.

love the comfort and cleanliness of the room & the breakfast!

poolhot tub hours and cleanliness

they even let us stay past their closing time at the outside patio by the pool

the pool & hottub are nice

they gave us a late check out until 12:00 and didn't change us extra for it

12$ for just cereal for kids is just ridiculous

our daughter loved the pool and the fitness center was great

they even had chalk and bubbles for the kids to play with

for some reason get a hotel room for new year's eve and let their kids run wild all night

noisy and doors slamming… kids running in hall

was perfect, very good soap , bed sheets were very soft , very goog location , staff very nice, breakfast was more than good , we used the gym and it was clean also , from now on this hotel will

extremely friendly, helpful and polite lady in charge of breakfast room was kind, friendly and happy all the time and worked really hard to keep all the

the pool patio

would have liked a protein of some sort at breakfast, i.e. yogurt or peanut butter.

the price of the hotel and the laundry room.

no hot water in our room, pool wasn t working the day we arrived

clean and breakfast was the best!

children were excited about the pool and a pump or something was out , which made the pool freezing

clean, well staffed and good breakfast

the indoor pool was closed

my kids used both the indoor & outdoor pools

kids running around the hotel

with the friendliest staff close enough to home but still felt like getting away ( with out the kids

i would suggest a late night, room service menu

was good, but parking is a little crazy and you have to park far away from the building if an event is going on

the pool was also clean and the kids had a wonderful time

the room was really spacious and allowed our kids to play without being underfoot

our room was clean and comfy and i loved that there was a kitchen

the room has a small kitchen, convenient for saving on meals during a longer stay

kitchen is available in the suite if you want to make your own food and store your leftovers

did not use fitness or pool at this time

the pool was too cold for my kids (3 & 5)...especially for colder months

breakfast was superior

fitness room was adequate, but tv wasn't on and remote was no where to be found

good breakfast and nice amenities. friendly staff.

due to the fact this covid 19 is going on we couldn’t get hot breakfast in the morning

pool and close to wedding i was attending.

pool wasn’t working, elevator stopped working had to walk to 5 th floor….

they had a different breakfast every day

everything was great, friendly staff, awesome breakfast, would definitely recommend

breakfast was nothing special

i also liked the condo style building and the kitchen

only problem with this hotel is that the pool is small so my kids and i went next door and i paid the neighboring hotel $25 so we can swim in their indoor pool

location of the pool, our room was adjacent to it and it gets very noisy when someone is trying to go to sleep

spacious room with full kitchen and friendly, helpful staff.

pool is cool haven't used it yet but hey maybe next time

they had a pool

breakfast

negative was that we got to breakfast at about 8:50, and at 9:00 a staff member came in and just immediately started taking

pool

the whirlpool was closed, and the pool was absolutely freezing.

the quality of the room and the fact that it had a gym

awsome staff, clean rooms, and a great indoor pool, clean, warm, with an attached patio outside

everything was very nice!! the kids really enjoyed swimming in the pool!

laundry room disgusting

were needing to be wet mopped; black when i wiped up a spill live insect in the tub at night breakfast

the breakfast was about the only redeeming quality here.

ran out of towels, breakfast was nasty, hotel was not very clean, old elevator, smelled a lot of weed for being non

breakfast options needs improvement, beds weren't so comfortable and linen

the hot breakfast was nice.

wifi didn t work on the playstation

bread for breakfast was a little stale

rude,the hotel room smelled like urine,they made us come down stairs to getnour own towels,and room service never came to clean the room the entire

i could see the pool from my room. good location for an overnight stay

parking, location

was no breakfast, only coffee

while advertised as breakfast included, no such is offered or provided.

there was no breakfast, even tho when i booked the room it was stated that it was

no breakfast

the rooms were not complete and there was no complimentary breakfast as advertised, no iron, microwave, hair blow dryer

breakfast was very good... lots of choices, clean and comfortable area for eating.

we liked that breakfast was offered as well

the breakfast options were great, and the space for lounging and eating was awesome

i appreciated them including breakfast

much, i wish we had more time to swim in the pool but we just didnt get to do it, we both was tired and stayed in

i wish there was a curfew for kids under 18 for the jacuzzi/pool.

the breakfast wasn’t good. charged 12 dollars for me and 5 dollars a piece for 3 kids.

the pool area. it was dirty, screaming kids even at night, no restrictions on number of people.

kids running and screaming in hall

my party and i was very uncomfortable and nervous because of the number of kids without parental/adult supervision especially with one or two little ones not even being 3ft

beyond our expectation it has a full equipeped kitchen with bowls cups and silverware

was looking for a location with a kitchenette in the room and an indoor pool

breakfast was very good

in advance and put our two room on separate floors although i indicated 1 adult and multiple kids

it was very spacious and the kitchenette was great

room was super clean an i clean for a living so it was great hotel was very clean love the pool

the pool wasn’t open

the room was big. bed was comfortable. great breakfast selection.

that this could have been helped, but due to covid-19, the amenities weren't all available like pool, etc

friendly staff, early check in without hassle; early check out without hassle

they closed the kitchen without notice on one evening and also stopped room service

dered twice and both were terrible)

the food at the restaurant and room service, not very good.

wish coffee shop were open longer hours room service was not available due to short staffing

parking garage is small with limited spaces that are awkwardly arranged between huge columns and

very clean the pool and spa were awesome

we swam in the pool every day, and also used the

i was given a room surrounded by families with little kids

pool was good and very clean place

elevator, the fan unit in room was noisy and there was no hand soap at sink dispenser or a soap bar available

breakfast was good & convenient. hotel in a great location.

the breakfast was a little disappointing. food was cold and definitely not as advertised.

pool was busy with families

clean and great breakfast.

breakfast meat over cooked and boiled eggs needs to be warmed before serving

limited breakfast

quickly breakfast was replenished with the amount of guests eating

breakfast area was spacious and tables spread out-i didn’t feel jammed in next to people,

the kitchen and that i was about to cook instead of going to a restaurant everyday.

the breakfast.

easy access, very clean, complimentary breakfast.

didn't have the complimentary breakfast so can't comment on that

the gym did not have any barbells. only dumbbells and two benches.

comfortable bed to spend a night. good location. free parking.

that the pool wasn t open for my kids

breakfast was delicious, pool was nice, beds were comfortable

room size, cleanliness, location of hotel, gym, hotel staff very welcoming

basic breakfast

great location. peace-full setting. friendly staff. great breakfast.

not enough time to try breakfast

i have a gluten allergy and no options were available for the breakfast included in our purchase

like that breakfast was included, and also everything ran smoothly

there was a bar tender on thursday evening when i got there and was told there would be one on friday but the

the guy at the front desk on friday evening was very helpful with finding a close by bar to grab a drink at before the event i was attending at kings island

i asked if the bar would be open and was told it opened at 5pm and then shortly after that was told it would not

it was nice having a full kitchen to use also

delicious breakfast included, safe zone to stay in with your family.