very clean with beautiful bathrooms and covered parking garage

roof top bar & food.

only real issue, if it can even be called that, is that i wish the price for the breakfast bar was displayed and that there were clear instructions on the process

i loved the room , the staff was friendly, and the drinks at the bar were strong

coffee maker didn t work, the bathroom toiletries were open and used, and the qr for the room service menu was

pool was down the first night

the food at breakfast wasn't that good.

ol, gym) due to my schedule

didn't like that the pool wasn't open all hours, there was a piece of metal stuck in the one outlet that i had to tell

ud83eudd5e breakfast

there was no breakfast, even tho when i booked the room it was stated that it was

com ad festured they offered a free breakfast which the staff shared they did not have at this hotel

smell of smoke in the room and no breakfast provided.

while advertised as breakfast included, no such is offered or provided.

no breakfast

great choice of breakfast

the parking lot was horrible, dirty diapers, trash, empty bottles everywhere

friendly helpful staff, large clean room, ice and guest laundry, pool, breakfast

only have you two small pillows and when my husband went to ask for another one that told them laundry was closed and handed him a towel

was amazing, good parking lot, near to fast food and gas station

breakfast area was spacious and tables spread out-i didn’t feel jammed in next to people,

limited breakfast

quickly breakfast was replenished with the amount of guests eating

didn't have the complimentary breakfast so can't comment on that

the kitchen and that i was about to cook instead of going to a restaurant everyday.

easy access, very clean, complimentary breakfast.

the breakfast.

huge suite rooms, amazing breakfast selection, good functional gym

clean and great breakfast.

from the front desk all the way to the morning breakfast crew

breakfast options were more than adequate for this type of facility

staff, breakfast,location,parking. room layout is great.

the pool was too cold

but the downside was the pool was too cold

pool a little small but fun. wifi didn't work well in our room.

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

the pool was out of order

the lights are dim and the main light in the kitchen only had one of the two florescent bulbs working

very nice layout. well thought out. very clean nice breakfast. will definitely stay there again.

didn’t have breakfast

very good breakfast, nice outdoor area with some games

excellent gym, nice pool, wry good breakfast. clean rooms, well equipped kitchen.

the breakfast offerings were excellent and a good variety oof selections.

breakfast area was well kept very clean

they have a great breakfast selection!!!

we could’ve used more pool towels.

the lady making and serving the breakfast kept things full and the area cleaned

love the room kids enjoyed the pool will stay again

the lighting, customer service, pool and gym area, parking, lounge and our room

the kids loved the pool

pool was clean

the entire hotel was very clean, we didn t swim or work out but the pool looked nice and the gym look very up to

good gym and pool

the breakfast wasn't great

very clean abd modern room. but breakfast isn't great

more selection for breakfast and the pool could be warmer, but just a minor change.

brand new hotel that was very comfy and clean, would be great for a long stay really nice kitchen features

beds were comfy, the kids enjoyed the pool

gym was a little run down. pool was small

the spa shower feature our room had was amazing. nice pool and workout area. great location!

very helpful staff. inexpensive nearby restaurants. onsite laundry facilities.

convenient location, clean, comfy, and my kids loved the pool!

overnight, for an early business meeting the next morning, i did not really need to utilize the kitchen area in the room but wanted a soda and maybe something to snack on, so was a little

the free breakfast was lacking.

breakfast - a muffin, cereal bar, apple and coffee is not breakfast but a snack

no breakfast

the only thing i wish they had was a hot breakfast

especially the lady who ran the breakfast

it doesn't have a pool

breakfast was decent

gym and laundry room were a plus

approved our early check in

my kids loved the fun decor throughout the hotel

the location and parking garage are great. hotel bar cool. room clean and staff very friendly.

also loved that they had a coffee bar inside the lobby and they make the best americano

my kids enjoyed the free pool table in the lobby.

honestly, everything was great. staff, location, facility, gym all are great.

microwave and mini fridge plus a smart tv to get you own apps to watch your fav shows the breakfast was great

comfy bed, super clean, large bathroom, very nice receptionist, good breakfast

less than a mile to the casino about 2 miles from venue close to down town

pool & gym were great! breakfast enjoyable. good location.

it was new, clean; we liked the pool and gym

breakfast was suitable

liked that it had a mini kitchen with a nice an clean refrigerator

room had alot of room. furnishings were nice. bed was comfortable. kitchen was nice.

good coffee and a great breakfast. close location the the zoo.

the motel didn’t offer that but provided us with a 2 king and pullout couch room with a kitchen which was amazing

clean, spacious room. pool had warm water. 8 minute drive to newport aquarium

great amenities including the bar, pool, fitness center and free breakfast

they woke up my kids

they don’t have a big variety of breakfast items only due to covid-19

allowed early check in, it was very clean, he pillows and shower were awesome, loved the shampoo and

the breakfast for both days were not to my liking.

i noticed the gym had a very strong rubber smell which was unfortunate

nice pool, close to zoo

hotel was very clean and the staff very nice and helpful, the gym has a nice machines with do a good workout

front desk staff amazing. breakfast was exceptional

could use bigger and more towels at pool. ok for small children but not adults.

breakfast and coffee were great

the pool area was refreshing

elevator when hotel full takes longer to get to your floor, also would like breakfast to last till

the hotel was great , but the kids were upset the pool was out of order.

it was cleaning and had parking on spot. plus late check out times.

breakfast was super

plenty of parking and generous breakfast

while i didn’t eat a full breakfast here, i did grab a muffin and checked out the rest of the offerings, which were typical

the breakfast wasn't that great either

you could hear kids yelling and traffic outside all night long.

pool was closed and we were not made aware before stay. we had some very disappointed kids :

clean, great front desk and breakfast staff

nice little breakfast with hot and cold options, as well as coffee and water all day in lobby

good laundry unit

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

no restaurant; no breakfast; bar closed too early.

kids swam in the pool

in lobby-husband watching masters on the big screen, i got wine from the bar, our teenage kids hanging out in the various areas

pool table was free

we came with our kids so that was the only reason i would not go back if i had my kids

breakfast in a bag encouraged the customers to take the food as they left

i wasn't a big fan of their eggs for breakfast, but other than that it was a great place.

staff at the breakfast was great

just don't care for hotel breakfast at any hotel

we used the ev charger, which was one of the reasons we chose this place

room, breakfast

room service was outstanding. the bed was very comfortable and the bathroom was beautiful.

very hospitable. i enjoyed every minute from the valet to room service

the food was delicious at the bar as well as breakfast room service

the bar, restraunts, room service were all open regular hours

pool was ccccooooollllld

pool water was very cold. didn't offer free breakfast.

easy parking, beautiful room, pool open late and early

neither of us had popcorn or any food outside of a chocolate bar in the hotel

pool temp and pool area was freezing

breakfast was excellent. bathroom was clean.

the room was a little dusty in a couple of places. kitchen items were a little sparse.

was amazing and we only stayed one night but from the valet and front desk to the bartender and breakfast staff all were wonderful

i had a chicken sandwich at the bar in the lobby and it wasn t cooked thoroughly.

over charger , paid for parking that was not mentioned. no room service.

example; gym equipment, the door to our room and the entry side doors were unsecure

rooms were not clean, my pillow case had mildew all over one side they did not pick up our room service order off the door so we waited and had to call and order and wait another 1hr1/2

uldn't switch to all shower head), no water in old gym, breakfast was minimal but okay, main space was hot as

15 min drive was not too bad and free parking

very clean, friendly staff convenient location, free parking.

to the ball park, nice gym, cathedral ceilings in the room and it was nicely done

the breakfast was awesome!

breakfast was very good and the staff at breakfast was very nice and helpful

early check in

we also enjoyed the pool and was grateful for the guest laundry after a root beer incident

pool closed

pool area was very loud

pool area was clean and inviting

there was continental breakfast

would of liked a complimentary breakfast of some kind

breakfast was excellent

the wifi did not work

love to have breakfast available until 10am due to arriving late the night before

from dining to room service, espeicially attention to special need

the bed was very confortable. the breakfast was the best! the best two nights ive had all year!

ont desk and bar)

but they gave us a couple drink coupons and we just sat at the bar until they

room service hours could be more versatile & hours extended

om service delivery) but some were lacking and disinterested

the bartenders in the lobby bar make great cocktails

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

the rooftop bar was heavily advertised and we were so excited to experience it

we loved the location. it was close to attractions. the rooftop bar was nice.

fun and vibrant look! the bar area was very nice!

the fitness room offered lora of materials, the breakfast tasted fresh, and the hotel was clean.

breakfast was good and the kitchen staff did well restocking the buffet as needed

loved the full kitchen with anything needed to cook, even though we weren’t staying in the room for that purpose

breakfast was good and the kitchen staff did well restocking the buffet as needed

new build and a great breakfast

muffins, granola bar and coffee

kitchenette

complementary dinner and breakfast were delicious

the location was amazing, breakfast was top notch and i got a really good deal price wise.

breakfast was very good the gentleman serving was very hospitable and pleasant rooms were spacious

made breakfast a joy

breakfast was good, staff was phenomenal, valet was phenomenal

liked that the gym was so easy to find and pretty clean

delicious breakfast and great location

they also gave me a late check out of 1 pm which was amazing

was uncomfortable, wifi cost extra and was terribly slow

the bathroom/spa was amazing. we went for our anniversary and had a great time.

guest services to come to the room several times and no one showed up saturday the kids above us running all hours of the day and night

inoperable wifi 2

my kids and i used the baby s shampoo we brought

had a 24 hr gym, laundry, and our room even had a full kitchen area including a dishwasher, stove and fridge

laundry facility was a big plus

liked having in room toaster and 24 hour laundry and exercise access.

close to everything we did and kitchen was a plus.

value the area the convenience, the clean rooms laundry facility is a nice size but workout room is a good size

hotel offers 24 hour room service

the kids enjoyed the

my kids had bed bugs in there room and was covered with bite

didn't really have a dining room to eat breakfast

the room was wonderful and the staff at bar was wonderful

early check in friendly staff

the gym was great, everything was clean

location entire hotel was very clean balcony room late check out option valet parking

the location, the bar in the lobby and the gym were great.

parking and breakfast cost extra.

we really loved the bar area

lobby bar and comfortable spacious room.

location, restaurant and bar on the bottom floor

information about the lobby bar opening hours on the website is incorrect

great bar and restaurant on site

went to the brick & morter bar & restaurant or drinks

didn't get breakfast because no one was working at the breakfast bar and no food was available

the location was near both stadiums and the bar street and was only about a 15 minute walk from all of them

food was just bar food and very mediocre

the lady working the front desk and the bistro bar were so so nice

comfortable bed, the mini kitchen is a great added bonus and plenty of space in the room

stayed 2 nights including new year’s eve and the bar was closed by 10pm

friendly staff, cleanliness, large windows in breakfast area and the layout, pool table, and a pool

there’s a nice game room and small pool downstairs

and clean, fitness room was great and community rooms with the pool table, mini home theater and bar area were a nice added bonus for the kids

the location and the gym was by far the top 2 things

was no hot water, no wifi, was told there was no room service when we were told that there was room service when we

unfortunately, the family next to us had several kids that were allowed to run wild,yelling,screaming and ruined the experience

the room was comfortable and quiet... room service was excellent.

the kids in the next room were loud the first night

location clean great breakfast friendly staff

locked without having a room key (the doors on the side that led to the parking lots, pool, and gym) were not locked like they should have been

to stay locked without having a room key (the doors on the side that led to the parking lots, pool, and gym) were not locked like they should have been

of the two rooms was not ready until 5 pm and the indoor pool was freezing cold

not being able to use the restrooms at the pool

availabilty of miny kitchen and pots and plates

a kitchetter but had to ask for any kitchen items at the front desk like plates, silverware, bowls or cups

room was very quiet. good location near lots of restaurants. fitness center.

love that you have a little kitchen

having a kitchen

to top it all off, the continental breakfast was on point

pool was alittle cold

the breakfast was superb

the pool was kept up. didn't smell like pee

hotel had plenty of parking, modern facilities, laundry, small indoor pool, gym, outdoor patio, buffet breakfast, and attendant at front desk 24 hours

didn't get a chance to eat the breakfast, got up too late

pool could have been open later so we could go swimming after spending the day at kings island and

i was happy the pool was open.staff was very nice we really enjoyed the cleaning as well

i had reserved at a different hotel only to find out their pool was closed until saturday

pool water was freezing

for our family - room was clean and comfortable, kids loved the pool

great location and hotel! very friendly staff and the breakfast buffet was delicious.

gym equipment outdated and out of order, furniture worn and

i wish they had a free breakfast

have been nice to have a breakfast bar to get a quick bite or coffee

friendly staff i was able to book a reservation for the swimming pool which i had all to myself for an hour

nice and big very beautiful elegant food was great love the waffles and the fact it had indoor pool was great and the fact that the couch had another bed it was very nice and

the room it was all fantastic, there was 5 of us and the room was comfortable for us all and the pool and gym made it great to come back and end the night

that the pool was closed, but it was because of the pandemic, so we know there was little the hotel could do

no hot breakfast.

the pool was small and we'd have liked to have a hot tub available, but we weren't expecting one

love the microwaveable breakfast combos.

property not crowded with tourists, loads of kids, etc, since it’s a bit off the beaten path

kids loved the pool, and it was nice to see the notice about it being a saline pool

super clean, very quiet, super comfortable bed and the kitchen was just right.

clean and comfortable all around, nice small pool was open until 10pm and was in good condition

very nice; clean comfortable bed and bathroom. i also enjoyed the variety of breakfast items.

was simple but clean, staff were quiet but allowed us early check in and not rude

the breakfast and the room

friendly staff, nice breakfast, clean room.

very clean, staff was wonderful, breakfast was great and it was very convenient to restaurants and stores

good breakfast! friendly staff! great equipment in gym

heated pool

although website says breakfast is “cook to order”, it is not so in reality

we were late for breakfast and they actually got everything out for us after shutting down

the kitchen area had everything needed and was very clean

great hotel, very clean and peaceful, kitchen in the suite was clean. room smelled great.

breakfast is excellent

the food that was provided at breakfast was delicious and generous

mini kitchen was great to have.

could not get on free wifi

breakfast is outstanding, except pastries are cold like they came out of refrigerator with no way

guy that worked the front desk was rude about the pool being closed

you should have room service for breakfast and breakfast should end at 11:00am

the room stank like mould and the wifi doesn't work in the bedroom

bed was very comfortable, location to i-75 great, very close to jacks casino

was not good, gym was under construction and nobody bothered to inform early

the pool was great and the bar on the 12th floor and the location.

the rooms are not kids safe.

fact that there’s a pool but couldn’t use it

friendly staff, super clean, stylish interior, excellent food, well equipped modern gym

called for room service for a pot of coffee, front desk told me most people just came down to get coffee

walked to paul brown stadium not to bad 30 min they need shuttle bus

their shuttle service was excellent

also wish there was a shuttle service to and from the riverfront

the hot breakfast! and everything was very nice!

smelled clean, great breakfast selection , very comfortable hotel staff very friendly

i love staying here. beds are comfortable and breakfast is great.

only thing i disliked, was there really wasn't a variety of breakfast choices to select from

very nice and comfortable. plus you get breakfast and they are pet friendly.

the kids loved the pool and hot tub

breakfast was amazing and the room was nice!

spa bath in room - so relaxing

rooms, excellent price, indoor/outdoor pool and hot tub, proximity to cincinatti, wonderful breakfasts, dinners and snacks (saved us a ton of money)

love the included breakfast and nightly snacks

very comfy bed and pillows; hot tub/pool was nice to relax

clean towels, no room service, no working remotes, no breakfast, no working hot tub, no access to gym equipment will never stay again it should be named (no quality inn) worse hotel i have ever

they offered a spa and a pool which of course we took advantage of and we can't forget the hot breakfast served for free with your stay

pool was too cold

the gym was great. the laundry was great. the customer service was awesome.

i believe it was because there was a kitchen in the room; it smelled like cooked food of some sort

also how do you use a kitchen with no pans or dishes

but anyway we had the studio room with kitchen so the need for a big breakfast was not there for

surprised by the little kitchen!

the kitchenette

had kids so was disappointed pool was closed. understandable though.

i came to the thinking that pool was open so had to disappoint my kids

i came to the thinking that pool was open so had to disappoint my kids

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

kids playing football in hallway doors slamming

i needed a late check out and they approved it for me

i liked no pet fee and the staff was friendly.

a little pricey but balanced out with not having a pet fee.

upkeep of parking lot and pet area

the swimming pool was great

the breakfast area very nice and the attendant was friendly

unfortunately, the breakfast buffet had to be changed due to covid restrictions.

i like the jacuzzi and no one in the pool just me.

clean and pool was open!

the morning breakfast was wonderful and the hours were perfect to accommodate all guests.

charge for parking. that's a new one for a holiday inn.

surprised you had to pay for parking and no included breakfast service.

close to everything waffle house mcds and skyline accords street- pool is warm and so fun !!

this location, it was unclear if parking was an additional fee

kitchen area was clean and had the basics like plates, glasses, mugs, and cookware

modest acomodation, but very clean and functional (specially the mini kitchen)

the location and the kitchenette

liked a full kitchen, comfortable bed, cleanliness

the kitchen had 2 plates and 2 cups other than that nothing to cook with not even a butter knife was

the only thing that could’ve made it better was if the pool was open but understandably it’s not

my kids loved making their waffles

was sad there was no breakfast

we also enjoyed the gym

i didn't get a chance to partake in the breakfast bar but what i saw looked very delicious

the stay was quiet and in a convenient location, had a kitchen and washer and dryer room.

liked that it was very quiet, although i didn't use the kitchen, the area was well taken care of and clean

we did not get up in time for breakfast. area was good but i wanted closer to ball park.

had to ask for glasses as it has a kitchenette but you order what you need in room and they bring it up

room has kitchenette room and hallway are clean proximity of restaurants and highway

good location and nice bar / breakfast option.

we wished the pool was bigger. you get 2 families in there and there's no room!

room service) mold in shower, staff not dressed

pool was too small for our family to enjoy it

bar and made to order breakfast

the staff was nice. room service was fairly cheap. room design was great.

beds were very comfortable and my kids really enjoyed the lights that changed colors on the outside of the building

check-in, i was given no information about wifi access, the location or the hours of the pool and gym

my little girl felt like a tiny vip on her way to the pool each trip downstairs

don't like the parking is way too far and i didn't understand why kids were in the pool area without an

they offered to let the kids use the pool or me to switch the kids' clothes to go on some outings they just went above and

breakfast options are lacking due to covid. guests didn't follow social distancing on elevators.

batter during breakfast and couldn't find anyone to ask to replace, and that was only thing my kids would eat

breakfast was excellent! everything was very clean

staff was great to accommodate my kids to get to use the pool.

the pool could you and update

didn't notify me online or at the desk that the pool wasn't available

the room was near the pool

early check in the associate who printed a few things from her computer for me

loose the pool and don’t charge for breakfast…

clean rooms, blackout blinds, pancake station better than other hotels. nice to stay with kids.

our room was near the laundry room

we liked the new clean facilities. our kids loved the lobby with game area.

love the small but aswesome swimming pool and gymud83dudc4d

i loved all amenities like the pool, gym, the lounge.

charging $8 for a cold breakfast for kids who are 5 and 8 is way too high and uncalled for

other guests in the hall talking to loud and kids running up and down the hall

the peace and quiet. the pool and fitness center!

picked the hilton garden inn because of the food service and bar

i was given a room surrounded by families with little kids

fact that you need your room key to use ev chargers

breakfast was really good the rooms were clean maybe need a little update but overall it was nice

did not get to eat the breakfast

indoor elevator. bed was comfortable. nice grab & go breakfast.

breakfast was very good

breakfast was great

pool was warm and clean

the room was really clean and the pool was cleaner and had more chlorine which i liked

the hotel smelled like weed and there was a large group of kids hanging out in the parking lot, blocking cars from driving through

i always stay there because of the value , excellent staff and indoor pool

easy to find, easy to get to, perfect location for what i needed, lots of breakfast options, clean and quiet room, friendly staff

paid this price because it had a pool for the kids

really the floor was messed up me and my kids were scared to walk through our room because the floor was not stable

the room was clean, and the bed was comfortable. the breakfast was very nice.

the pool air was frigidddddd, but it was still a nice swim! :)

the hot breakfast was not good. the hotel had recently gone to

breakfast and i really enjoyed gym. my kids loved the pool. room was clean and neat.

gym is small and might fill up when busy but has good range of machines with 2-3 treadmills plus a

was comfy, breakfast bar was well stocked & fresh, and staff was attentive to keeping breakfast bar well supplied

need an indoor pool.

just a wonderful motel. room big staff nice. love the bar in the motel. clean.

screaming kids running up and down the halls, loud people in the room next to us it was after midnight and

no free breakfast included with the price of the room.

the bar was boring

call corporate and sit on the phone for an hour and was told he would unlock the pool but only 6 kids could stay the rest had to leave

i also like that there is a laundry facility on the premises

the guest laundry room was ran down and looked dirty

were very polite room service was there every morning to change out laundry and clean the room they were helpful with any questions i had in the front

of options for breakfast, check in was smooth, room were in really good shape, very clean room, great price, check

real complaint other than maybe extending breakfast to 10am

pool is outdoors and sort of small but clean and orderly all the same.

kids ages 15, 13, 12, 9 and a newborn baby very clean quiet good staff clean around the area and pool was great very close to food services gas stations etc plus right off the interstate only 10

pool was nice, needed a magic eraser used at the water line though.

the breakfast wa good andand filling

the web site says free breakfast, breakfast to me is more than muffins and coffee

didn’t see any breakfast or coffee when i went down at 7a.

breakfast is only muffins,and that's over soon as it's not in the budget is what they told me at

didn't eat breakfast.

was what my kids call “bougie” the only thing that got me was the pool looks so much bigger in the pictures

the wifi was good enough, and i had no hassle in connecting to it

the pool water was too cold because of covid, couldn t be helped.

breakfast could be improved poor choice in bacon

breakfast was not very good

room service

fitness and business center not available due to renovation.

other one sound like the windows was wild open and it s was hear the highway the whole night my kids got up at 3:00am because of the

my last stay there was a very large group of sports parents/kids who literally took over the lobby for their own personal hours-long party place, drinking

chlorine bottles laying out where kids could access

free breakfast , staff friendly , room clean , pool and fitness room available

great staff and fantastic breakfast.

they gave us a pass to the local fitness club but it was only open for an hour after our arrival

the pool, laundry areas, and lobby are great

the amenities are great. i also love the extensive breakfast bar.

the room was very clean and comfortable. the breakfast was very good with a lot of options.

the pool could have been a little more cleaner

breakfast not the best but not a reason not to stay again

the breakfast was good and i liked the location because i did not rent a car and was still able to walk

friendly staff, clean facility and spacious room. nice breakfast

roomy nice kitchen. felt very safe

pool and sport court were great for kids

like that the room was more like apartment living nice swimming pool

people actually live there as their residence, so there was obvious drug activity in the parking lot

i was comfortable parking was not crowded