the pool, the size of the hotel

food in main pool restaurants is super tasty, room service super fast

the breakfast buffet was amazing

1 minor point: breakfast untill 11, but when in 1045 you really have ca 20 mins to grab what you need, no mercy

tacos from the pool bar were delicious

the pools were clean and a better option for swimming

ce only without kids)

small beach and many pools to enjoy, the staff is super friendly, special shout out to the lobby bar staff they were just amazing

they closed a pool bar early that 80% of your guests used

screaming, listening to music and singing very loud during the night as they were going from the bar to rooms

it was not possible to use the pool area, or sit outside whilst they were they, and they did not leave until 17:30 at night

the hotel is located in a jungle, with a swimming pool, it has a very peaceful atmosphere, good place to chill and relax

very comfortable beds, tranquil swimming pool

the vegetation and trees, the fresh air, the pool, the straw-roofed cabin

they should put some citronella torches out at the pool so that the deck and pool area can be enjoyed without being eaten alive

a little more rustic than advertised.? pool wasn’t very inviting.

complex of hair 6 rooms with a nice pool

the pool is not private for the room as stated in the reservation.

the property is stunning and impeccably maintained, with beautiful rooms, warm shower water, a pool, hammocks, bean bags, and more

we have 2 children, 6 and 8 and they loved the pool, just enough to cool off

each summer we bring the kids and watch the turtles nest

each summer we bring the kids and watch the turtles nest

bar by the beach, it is different story, you have to order food

as for the buffet, get them to make you an omelet for breakfast

several minor things: burnt out light bulbs in the bathroom, tv remote not working, no bag for laundry service

david and alex at the pool were extremely attentive

he took care of extra pillows, dinner reservations, beach cabana rentals, and sent us a special breakfast for our anniversary

pool was beautiful and beach was perfect

the ' secret box' was so nice for room service- no having to get dressed

room service was prompt at breakfast time and the food was well prepared

no wifi , hard bed

secure parking

it has free parking and a lot of interesting things like the cenote, iguanas here and there, and jungle

property has an on-site restaurant and bar

strong wifi conection

she provides a very affordable laundry service and there is a cute cafe downstairs

wi-fi reception a bit shaky

t the hosts offered that we could lig on to their private wifi)

the wifi was slow in my room. thats the only negativ point.

poor wifi connection

two restaurants and a bar on site

there is a tide of day-visitors every day; but if they’re overwhelming, the pool area is always quiet

loved the pool

great swimming pool

the pool is delicious

they offer laundry service onsite which is convenient

the pool, the kitchen, the staff and free breakfast was good as well. would come here again

the rooftop pool was beautiful and although we didn't use it, we did spend some time in the evening on the

the laundry service was very helpful - we dropped off our clothes in the morning and by the evening

the pool, the kitchen, the staff and free breakfast was good as well. would come here again

very good with the pool, especially for the kids

jungle tropical setting, deep spa tub, wild life, chef cooked for us at 11 pm room service

the 2 nd floor balcony is very dangerous( couldnt let me or kids(2/4 y old) out because of fence

not the best for kids wanting to play in the water

wifi was erratic so worked at times but not at others. i was glad i had a sim card.

breakfast was excellent

you'll get great breakfast ( even to go in the morning if you leave early/ thanks again for this

wifi slowly

in midst of nature - very friendly owners and staff - amazing food - lovely pool - play area for kids (trampoline, slide etc

food was excellent, people were so lovely, pool was a joy, just the whole atmosphere

didn't like the distance between the rooms to the dining room or to the gym

sirenis riviera maya resort & spa is a very extensive complex that offers a lot of attractions

there is a perfect shallow beach for kids with the fishes right there

breakfast was great. lots of options. healthy. staff was attentive and friendly.

the information about the kids club.

breakfast was amazing both in content and view.

and kids are allowed, which also gives a different vibe

lovely pool area, lovely restaurant and bar

location restaurant bar and staff

spa treatment was amazing

for example, lobster in room service was previously included and the chic cabaret show too

nior suite with private pool)

-golf carts took forever and you can t take just any golf cart, unless it s specific to your

in room service - alcohol, dishes, breakfasts, almost everything

service so special) and i would recommend upgrading to the premium experience, ivan around the pool really looked after us and it's really worth it for all the added benefits

big pool was under construction which we did not know about and that was a big reason we were staying

the pools and lobby were nice

staff members were very friendly, the other pools were great, the rooms were clean and spacious, the bathrooms in the room was amazing, the

you can t see the ocean from the rooms or pool and once you get to the beach it isn t nice.

in my opinion, it s not worth flying all the way there just to spend your vacation by the pool

there are over 400 acres of land for some to explore and our teens enjoyed playing with other kids as well as finding quiet corners to chill by themselves

considering the location was pretty remote the restaurant and bar prices were very reasonable, the food was fresh and prepared to the highest standards

also, my further suggestion would be to add at least one additional snack bar or drink concession near one if the pools furthest from the main restaurant

- i enjoy fresh local fruit in the morning so perhaps you could consider something like a fruit bar for breakfast

visited the property with kids and it was wonderful

breakfast option wasn't good-only one cafe no place to eat dinner - near hotel hotel room porch was

close to highway, traffic noise, breakfast only after 9:00,

the room was beautiful and large, with a beautiful view of the well-kept pool

nice and new room, big swimming pool, free access to 1 cenote

shame that there was no breakfast

abigail, a host at the breakfast, lunch, and dinner buffets, was absolutely top notch

wifi was decent throughout the resort

great buffet for breakfast and every other meal. nice grounds with pathways winding through the

but easy to get around by frequent golf cart service

ny of them after long flight) waiting for their room - phone calls to the reception or room service from guest-rooms are just not answered

4 hours later and 3 more trips down there we finally got them and the kids could finally go to sleep

also, the resort, while stunning, was so spread out that my kids were exhausted getting around (3 and 6 years old)

beautiful grounds woven into the natural environment, with a fantastic pool, large kids area and a nice beachfront

kids and junior clubs can be better and should have more activities all day long and more

the pool was clean but on the beach have been a lot of alga, cleaned daily but was still to much

the kindness of breakfast staff in the nest restaurant

the kids club at the beach could have been better.

kids club, worse i have ever seen

the family selection is ideal for family with kids

breakfast buffett was amazing with an abundance of choices.

house keeping did not replenish amenities everyday and room service took a little long.

the gym is one of the best i have seen

staff, pools, service, local host, room, room service, spa tub, views, design and decor

we spend more time at the pool so this wasn't an

on excursions should have been better, especially for having to pay for drinks at the excursion bar and then only having beer as an alcohol option on the boat

nice availability of cabanas and pools around the area - great lunch options with the wood fired pizza and taco station - beautiful

room service food is absolutely horrible

phone in room did not work and app/site to order room service never worked

clean rooms exceptionally friendly staff delicious food availability of beach beds 24/7 room service beautiful grounds free airport shuttle entire resort is walkable beach is absolutely

direct beachfront spa amazing ambience top

the rooms have pool, they have the nicest staff we've seen in cancun, nice alcohol (jack daniel's, black label,

the spot is amazing all the staff in the spa superfriendly

beach/pool/facilities very nice

food was great bar staff was fantastic

breakfast was excellent and so was the dinner the host freshly cooked for us on one of the nights

rooms, breakfast, pool, welcome drinks are quite prestigious

had a wonderful cooked breakfast to order but the best thing was yasmin's incredible guidance and encouragement getting us

great breakfast and clean facilities allowed us to relax

verry nice host nice pool great breakfast...

very good location, good breakfast.

good breakfast

all good. tasty breakfast.

pool and beach were very clean and private

breakfast started at 7:30- no problem! would have liked coffee available earlier

the kids' club was awesome as was the gym

wish they had an actual playground were kids could play on separate from the one in the explorers club which was more a playground in the

5 hrs every morning for room service to bring breakfast, so order

were promised an anniversary breakfast room service but we didn t get it and when we asked about it the front desk said nobody notated

not enough variety of food for breakfast and lunch. spa services too expensive.

the place is beautiful, from the pool to the restaurant

the spa did not have many options, but the massages were fantastic

beach bar stopped serving food at 5pm and closed at 6pm so the only option for dinner within walking

we were a family of 4 and my kids loved not sharing a bed, the extra bed provided fit fine in the large room

the pool is amazing and our room was the best room we stayed in on our 2 week vacation

ginásio, kids club, beach, buffet choice, facilities in general are very good

lines for the bar were long as there was one bartender

had like to take my kids to the waterpark in the palace resort, but, guess that was not part of my package

location, lots of things to do for both adults and kids, excellent food in both buffet and a la carte restaurants

fitness center and pool

lunch buffet by pool was bad and almost never replenished

same kids menu every restaurant every meal isn’t acceptable

large swimming pool

i like the spa and de convention center

beautiful grounds. the pool, the beach, the restaurants. all tastefully done.

we enjoyed the breakfast buffet and location was very nice

i think this is excellent, as you can enjoy the beach and pool after checking out

premium level. room. beach. bar. pool. theater.

better rooms, better landscaping, nicer buffet area and a the best kids water slides

the property is enormous and you have to walk a lot but for us it was positive as my kids love that they have so many activities

a lot things to do,(the gym is big, a lot of pools, a mall, dolphins, a big game place) the night shows at the theaters (+)spa, gym (+) the spa and the gym were very good, nothing compared to the different mindset of the rest of the hotel

bar area only served regular drinks instead of premium drinks

breakfast was just okay unless you got a omelet cooked which was pretty dang good

breakfast was good and variety of to choose from

my 4-year-old son had a great time in the kids club, shows at night were entertaining, good service to pick up the glasses around the beach

there is so much to do, also sports activities such as mini golf, bowling, tennis, go kart (14 years plus

we travelled with kids and their faces on arriving in the reception were worth the cost

only thing that could be improved is the set up of the kids club

outdoor bars were constantly short for bar tenders

the room was spacious enough for a family of 4 (with 2 almost grown kids)

people having party all nigh long. missing utensils in the kitchen.

no dish rack or kitchen towels or

kitchen equipment is very limited

huge bed, kitchen available

the small kitchen was a real asset

within a couple of minutes, you are at the parking near the museum or the ruinas where you can walk or take the electric buses to the public

4 swimming pools, great garden, nice spa area

think i most enjoyed my balcony, the massage i received in the spa, and the huge pools with few people

pool and personal were superior and friendly.

there seemed to be one pool that played louder thumpy music

room was a bit worn down, and so was the outside pool area, but for this price i think it’s a great deal

wi fi,breakfast

the hotel is on a side street so guests should think about renting bikes or a golf cart for their stay so they can explore the town

pool filter seemed to not be working quite right, so the pool was a little cloudy

great location, like the natural pool, big rooms and private patio

pool was dirty big balls of hair floating,rocks and dirt

walk to the beach, gym, breakfast area, and several restaurants and stores within the gated community

mfortable and large), room service, view out of balcony on dolphinarium

of the staff can be improved, for example: prepare change & pin for the payment when delivering room service, so they don t have to walk back again and again

pool bar closed too early. fitness facility

classic condo, we’ll built, sweet pool, code to dolphins and the restaurants, great staff.

the beds were neatly made, lots of available kitchen supplies, and i could not have asked for better

was good - central but quiet and an easy stroll to restaurants, bars, beach and golf

very close to restaurants and shops, but also very quiet, the room very spacious - nice swimming pool- access from the room patio - drinking water in the

the pool area is so beautiful

we had room service one evening only around midnight and that was ok but that was expected since is simple

sugar free mixers for all the cocktails were horrible, food was okay, gym was okay, kids club was weird - we weren t allowed to look at the facilities before leaving our child there

poor - nothing happens unless you ask the staff at least three times

we order room service which was and we sat down at three different restaurants to eat

the kids loved the swim up bar and all the fun drinks

wifi wasn't always good in the villa nor on the beach but fine in reception and the restaurant

the swimming pool was not appealing.

a lot of seaweed around on the beaches when we visited so we could not go in the water, i think a pool would be a nice addition

wifi reception was not always strong but it was enjoyable to unplug at times :)

there are great sun beds in the beach and a super bar that serves really nice snacks and more substantial

we had a bungalow in a pod of other similar rooms that all surrounded a hidden pool that looked like a jungle lagoon

the room is spacious, bathroom style is amazing, bed is so comfortable and the private pool makes the experience private and romantic for couple

i’ve been in luxury salon and spa business for 30 years and was really looking forward to checking out this property

the pool area, the tree house, the beach that so close

our room was the ocean facing one with private plunge pool and had the right amount of privacy a couple needs, the room was huge

there is no kitchen in this hostel.

what i really missed was kitchen, there is just fridge and nothing else, no plates, glasses, cutlery

it's cheap but you also get no extra

pool, kitchen, kitchen ware that you can use, no real common space to make friends) and the staff is very

unfortunately, they don't have a kitchen

worked great, daily breakfast included, included bike rentals saved us, good location, great water pressure in shower,

the included breakfast was incredible

breakfast every morning was great

nice, quite hotel. bikes for free to go to the cenotes. good breakfast choice

especially the tiny lady that helped serve breakfast in the mornings

a good bar and helpful staff

we had no fridge in room - kids did

the hostel is relaly closed to the tulum ruins, we could go there on foot with kids

there is no phone in the rooms and you only can send whatsapp message for any room service

place we had a great stay everyone was very helpful and kind especially with the kids, very accommodating food was really great good cocktails would recommend

the room was spacious and spotless, with excellent wifi

you can enjoy a rest in a wonderful garden surrounded by plants ud83eudeb4 or cool down in the pool

wifi connection is not the best one, sometimes it s not wotking properly

the pool was small but so nice to chill

it was nice to sit by the pool in the evening

from breakfast in the morning, to the lowkey atmosphere at the bar by the pool in the evening - we took it all in from the very first second

from breakfast in the morning, to the lowkey atmosphere at the bar by the pool in the evening - we took it all in from the very first second

very nice pool with futon cushions to relax on

the public areas are very comfortable, the pool is nice, so you can easily spend a morning/afternoon here

it feels like a little paradise, the breakfast is amazing and the food & drinks are so tasty and healthy

very good bed, good pillows, nice shower, rooftop swimming pool

the beers at the bar are 2-3x more expensive than you can get in shops/most other

breakfast was good (a little bit pricey)

didn’t have white wine at the rooftop bar but no big deal

com we had written evidence of “breakfast included” they tried to refuse this saying this is “on booking and not something we

beach club is 1 min walk away, ans the porch is great to hang out and watch the kids play out front

the private parking, beach access, helpful staff nice breakfast

beach club is 1 min walk away, ans the porch is great to hang out and watch the kids play out front

the staff were amazing, breakfast was delicious, and the pool is beautiful

and caring staff, short walk to the beach, wonderful breakfast that even accommodated us, vegans

the roof pool was also a nice touch

the sun terrace and pool are a frat place to relax

nice- well equiped rooms, stunning roof pool, best breakfast ever !!!

the rooftop terrace and pool and interior garden space are nice.

roof top terrace and pool provided every day chill in evenings

the bar has exceptional cocktails made by wonderful bar man

also the restaurant has really nice breakfast

breakfast was delicious

could

i didn t check out the bar in the evening but it looked cool and i think they do live music fridays and saturdays

beautiful pool

— directly across from a grocery store and within walking distance to cafés, restaurants, gyms, and everything you need

the property is quiet and peaceful (not a party vibe), with two pools, a clean gym, and a rooftop area

everything. beautiful suite. gorgeous large pool.

in the building even though they have the facilities for it like tables and seating and a poolside cabana

small pool suitable for a quick dip (not

the jungle setting was incredible, the access to the beach was perfect, and the pool was amazing, with plenty of sun loungers everywhere

best views from the pool

the beach is amazing, the swimming pool is a nice addition and the room and bed were comfortable considering the location

areas need to be renewed and replaced like swimming pool and bathroom

the wifi was stable

there is also a rooftop bar that is sometimes open

the breakfast was nice and the location is great

wifi signal was usually bad/poor

wifi is necessary for mobile apps like google earth we re used to when on the go in the us, so

good breakfast and warm, classy ambience

only negatives were that the pool could have been slightly cleaner and the only option at breakfast is fruit to start and then

the coffee my husband brought me from the breakfast was good

the pool, while a great location, could have done with a clean

staff were very friendly and helpful, the room was spacious and clean, and the rooftop pool was lovely

pool, staff, breakfast was amazing and the room was good.

kitchen equipment was very basic, a few extra items such as a peeler, colander, grater and

hob but microwave)

wifi is very reliable, i work online

i need more strong wifi

friendly personel, good wifi, good location, free good working bikes, chill atmosphere

the scenery at the pool the rooms in the ground floor next to the pool.

wifi istn work

wifi works fast and the pool is clean

there was free parking in front of the

comfortable and large bed and a spacious bathroom with a plunge pool that we weren't expecting

i really loved the interior, the pool, the cleanliness and the location of the property.

they clean the pool daily and during my stay there was something missing and they mostly solve it in no time on a

the pool was also a highlight—very clean and well-maintained, perfect for cooling off in the tulum

beautiful little pool and kitchen area for your own use

very nicely designed, owned by italians so there ya go, had aperol at the bar for spritz, made my day

from a costco style hypermarket where you can buy virtually anything, was concerned about the parking but shouldn't have been the streets are virtually empty and you can park anywhere

nice, clean, in the centre of the town, all restaurants, shops very easy accessible, with car parking in the front of the hotel

easy walking distance to the center and parking on the street

little bit more choice for the breakfast

the room is like an apartment with bedroom, separate bathroom with hot shower, and large separate kitchen/living room with full amenities

beautiful, clean, one bedroom apt, with fully stocked kitchen

kitchen cutlery perfectly selected

kitchen was nice too, having oil, salt, sugar, etc, very convenient

the apartment is in a very good size and the kitchen well equippted

as it is now inside a national park we felt like we had our own private bungalow in paradise

breakfast (extra costs for everything), unflexibel employees, loft bed for kids not protected, no answers on emails

the food was well balanced, the breakfast was delicious consistently

location in national park, great breakfast, room „hidden” in the jungle

wifi only in bar : restaurant, but we enjoyed this!

you even got a kitchen if you need to coke

there was a kitchen so you could prepare your own drinks and fruit a and veg from the convenience store

fantastic roof top terrace with nice kitchen, very clean and spacious rooms, super friendly staff

the standard is high clean access to a clean kitchen hot shower low noise staff

check-in wasn't a problem, well equiped kitchen

nice and healthy food linen sheeds on the beds airco and wifi fresh towels, also at the swimming pool very good products with a nice smell for the shower small swimming pool to refresh with

the pool area is absolutely stunning - especially in the evenings

we really enjoyed the breakfast as well- delicious food

continental breakfast is good but maybe adding a few saltier options would be better.

beautifully designed! great breakfast in a great location by the pool. helpful staff.

the boutique is overall picturesque - with the central pool & the tree - wish the pool water was warm

the pool on our doorstep was such a treat

the pool was great for cooling off after a hot day

couldn't get into the pool because the water was cold but i wish something to warm the water temperature could be done

we definitely loved this hotel, the breakfast was very delicious, the pool was relaxing and very cozy with the a big tree in the garden

there are also buffets available with no reservations and have many variety & dessert bar

alvarez at eden pool is the best, we made sure to be in his section everyday

if you have young kids, they'd probably love the free water park

room service was good. the staff was very polite

pool food entretenient