the hot tub at the pool area was under repairs

the bar wasn t fully stocked but other than that everything was good

non free wifi, far from the downtown

the kids in the pool and jacuzzi

the price vs location and the lower pet fee

space in rooms and the complimentary breakfast/happy hour were major pluses

we called the room service for the soap but it was never delivered

the room was very quiet and comfortable. the breakfast was great.

even the hotel restaurant and bar closes early

the price of the food in the bar and also the shop store in the corner

place with nice and helpful staff, decent breakfast and practical facilities, the free airport shuttle is a very practical solution to get to/from the hotel

clean, nice area and convenient location and a shuttle that takes guests to the

close to sfo and had a shuttle clean and well maintained

nice clean rooms with comfortable beds. free shuttle was so a bonus

room was clean and big. location is good and so is the shuttle service

by the water, ease of airport shuttle frequency, view of the bay

shuttle service to airport, great bar and restaurant staff, especially michael and jesus

close to airport, 24hr shuttle service, clean and friendly staff

hotel has an airport shuttle which picked us up at the airport and took us back to the airport the next day

hotel provides free shuttle from sfo. rooms were clean and we had a good stay

had an early checkin available and had everything on-site that i needed: gym, restaurant, comfortable bed, etc

when i booked i was told breakfast was included for 2 adults 2 kids and i get there and they argue and say it's only for 2 people and try to get more money out of

nice staff , indoor pool and came with 2 little kids, staff was able to check us in a little early

great location, above average gym. room service was good

great location, above average gym. room service was good

it also features an outdoor pool, though i didn't have time to use it

my kids used the gym and appreciated that option was actually there, despite being a smaller hotel

clean room good amenities with a gym that was workable

in the same area is a washer and dryer for laundry needs

was very important for our kids but it is under construction until mid of august

quiet and loved internal courtyard flexible early check in

helpful, guiding us through our rental car drop off at the hotel, to the gas station, getting our golf clubs and bags to our room

it is so clean and huge! also, we like the pool.

nice hotel close to the airport great restaurant and bar and airport shuttle

nice hotel, very clean and newly furnished, pool was warm and nice, gym good, all was perfect

gym was completely closed

liked the location, overlooking part of the golf course

upper floors, request view of golf course, easy access to underground ample parking with elevator access to all floors

gym and

also, don't be fooled by the claim that they have ev chargers

free breakfeast menu for kids and advertisement for breakfeast included kind of sucked

of ac in the gym

t buffet

need menus in rooms for the room service

restaurant and bar on sight.

beautiful hotel was clean, comfortable, and quiet, and there's a free hot breakfast included

laundry service on site as well as a computer station with printer

they gave me an early check in which set the tone for the day

like them to serve a hot breakfast again, right now they give you a small sack breakfast, small kids juice, small water, an orange and a small sweet bread

room were nice and the gym was really nice

parking is too small

tight parking

there was plenty of parking close to our room, which was great

free parking

the parking was tight to say the least, but manageable

was comfy, the common area/bar section with a skylight is very bright and peaceful and gym was super

the bar and restaurant were well staffed and the food was great

our waiter at the lobby restaurant was also great considering we’re dining with three kids under five

i needed laundry room, got that done

kids had a lot fun just watching airplane landing and taking off

great room, breakfast was amazing and the staff was very helpful!

location was great. right by airport. appreciated getting early check in and late check out

the breakfast is good. the location is perfect for traveller, they shuttle too.

environment; spacious room; friendly, helpful, and professional staff; complimentary shuttle

breakfast was very basic

another plus there is a gym

gym was not as well-equipped as you could expect from this large and high-quality hotel

the restaurant staff is so friendly! the gym is excellent

wasn't able to use the gym n pool this time

could use more towels at pool area

pool was nice but cold the rooms were all spacious and we had two different ones the lobby and bar hip and modern privacy safety pet friendliness , aloft is amazing if you’re

loved the pool , i loved being able to go across the lot to the sister site and enjoy the bar, resturaunt and

really liked the lobby area, there were things for my kids to do (play games/pool) and they enjoyed the indoor

facilities provided (pool and gym) were great for some relaxing

area was large, welcoming, open area, full of activity, young professional crowd, playing pool,

big room, very confortable bed, indoor swimming pool.

our room was ideal - we have a 7 month old so the kitchen facilities were needed and there was plenty of room for him to roam around

excellent breakfast, friendly staff.

i love the breakfast, easy parking, 1 short block to caltrain and bart when i don't drive

the kitchenette was very clean and the breakfast in the morning was really great

privately-owned property just one bart-stop from the airport

also, the hotel has no restaurant, no bar and the happy hour they talk about is half price for half a glass of wine

the staff was extremely nice and hospitable. free hot chocolate machine made my kids day

great value & comfortable room. late check out allowed.

a fun wine bar also available ud83dude0a

dated old. needs updates. pool no water. blah.

breakfast was the low point, as it was just a sparse offering of selection.

good laundry

pool not open

i can’t think of anything specific. the pool seemed not clean but too chilly to try anyway.

close to airport . direct access by airtrain. great gym. functional market to get healthy foods

the restaurant and bar food and service was also exceptional

best gym facility at a hotel ever.

large room, very comfortable bed, great room service, very clean, easy to and from airport

the staff were friendly, and the bar was most appreciated

parking was accessible, clean and modern rooms, great price and amazing staff

great breakfast. kids loved the waffle maker

the laundry room needs a change machine or to be able to use card

kind of staff and they have somewhere you can do your laundry

very clean, free parking, free breakfast but we opted in to a restaurant within walking distance

very nice hotel. very close to the airport. good wifi.

comfortable bed great location and a free shuttle service

staff were friendly and laundry onsite

we had no idea it was going to have a full kitchen and the bed was very comfortable

excellent and helpful reception staff. swimming pool. laundry facilities.

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent, rooms are small, no facility apart from parking

the dryer didn’t dry so well in the laundry room!

the 24 hour help #…she gave me a code for a “concierge closet” which turned out to be a laundry room with two locked closets… so no tv for our two night stay

and free laundry

i also thought that the extra payment for late check out at 4pm was quite reasonable

i asked for a late check out and i was told noon

handy free shuttle bus to and from airport

delicious breakfast good location

breakfast

great breakfast, nice pool area, fun little fitness center and the option to eat lunch and dinner in the onsite restruant

they are very friendly with kids

staffs, good breakfasts(pay), free parking, coffee machine in the room, and a good quality of amenities and soaps (+)staff was friendly. no parking fees. easy access to stores, restaurants and freeways (+) clean and parking lot well lit for coming back later at night (+)interior design, new furniture, very quiet room, free parking (*) also, free parking (+)safe neighborhood, clean room, free parking. (+)great location, ample parking, clean (-)was a little high, but it was still good value, especially with the free airport shuttle, free parking, and clean, comfortable rooms (*)easy check in - check out process and best thing is the free parking, you can park anywhere (+) i also really appreciated that parking was free

small pool

wifi ok plugs in room didn t work front desk not friendly pillows were awful

wifi was good and there wasn't too much noise from the el camino real

wifi

love the friendliness of the staff, family owned, clean, free parking, and good location (lots of chinese restaurants around) (-)parking is abit tricky but all good (+)near sfo free parking near restaurants (-)parking no kind of parking (+)access exceptional service at check in free parking privacy / new decor availability excellent (+)a warm welcome on arrival. good car parking access. a quiet room (+) we returned late and all parking spots were taken (-)parking good (-)the parking

the wifi block some of the websites

bed lovely staff helped us out with early check in/out times close to sfo airport close to great food coffee, fridge, iron and

very clean and spacious. central location. good breakfast. nice laundry room.

location, clean, quiet, great room layout, great breakfast

the room included a kitchen is well maintained with essential items for us to prepare meals

spacious room with a fully equiped kitchen, the nice bathroom, the complimentary breakfast, the pool and the central location

only thing i did not like was i noticed that the pool looked uncleaned

first room we were given was smokey and near the breakfast area which was on the second floor in the center of the rooms

very nice to have a late check out ,

comfy bed, breakfast, microwave and fridge in the room and the bathroom was spacious

good wifi, free airport shuttle was on time, good tv channel selection

as noted, breakfast room was a bit small.

there was no room service

no room service, no breakfast included

had questions in the gym and there was no one around to ask

confort, bar, clean, free parking, free wifi.

room was clean and spacious. free parking

also there were no laundry soap dispensers in the laundry room so unless you bring your own you can't do laundry

i appreciate the minimal pet fee and that they allow cats

comes with a kitchen! clean & quiet.

self service laundry machines no hot water for hot washing and dryin too expensive; guest are loud; hotel does

room was clean and bed comfortable. i liked the kitchenette even though i did not use it.

i promised the kids we were going to swim

the grab bar in the shower is way in the back and not practical to reach

we wished the bar was open

of the hotel are close due to the pandemic like the indoor pool and the bar other than that is decent

beds were nice and comfy. staff was really nice. i liked having a 1st floor room with kids.

the front staff was helpful, nice and even asked if we needed a shuttle to the airport in the morning

like the airport shuttle was only available in the morning and evening because that was one of the reasons i booked

conveniently located near the airport & shuttle service.

shuttle service

free shuttle

the heaters was loud. their breakfast should be prolonged until 10:00 a.m. at least.

great breakfast variety and hot. good customer service.

i was excited that this location had a gym

clean and breakfast

there is no pool or gym. location is a bit noisy near major roads. air con very noisy.

location, clean and spacious rooms, breakfast provided and there’s always coffee/tea/beverages

we had an early flight and no shuttles were available so had to take two taxis

location, breakfast, staff

the best was so comfy & clean. a plus for shuttle transportation but we didn’t use it.

friendly staff clean room comfortable bed large bathroom hot breakfast included

i drive an over sized truck and they had a place for me to park on

we're night owls so late check out is always something we ask for and regency was happy too accommodate an extra hour

loved the breakfast and how friendly staff was!

beds, sink too high for kids

they hadn’t extra bad for kids under 2 years old

the breakfast is kind of meager

breakfast was only good

breakfast could be better..

everything, i would add more breakfast toppings

very helpful staff free breakfast free parking right next to airport

gym only had 2 machines which was disappointing and the room was small

parking is not free. breakfast hour is too short

they put me in a quiet room right by the guest laundry area as requested

the mini gym is currently closed, but looks very nice

the gym was very small and with stuffy air. the pool is outside and only open in summer.

get food in the evening or room service as advised

it is a very clean hotel and the amenities that i used, such as the gym were more than adequate

they offer free shuttle but it’s limited hours. limited parking available.

isn't a swimming pool and they advertises it

very clean. quiet and close to airport. shuttle service on time.

it’s a great place for a little rest n recovery. love the spa tub

hotel provides free shuttle to the airport then take the bart to go to the city and get back to the airport by bart and

very close to the airport and the hotel provides free shuttles every 30 minutes

the shuttle service worked perfectly

coin laundry and comfortable clean rooms are pluses

free shuttle is awesome

staff was very friendly and the shuttle to the airport was great!

i’m flying out to japan and the airport shuttle is so convenient

free shuttle to and from the airport, very cheap, free parking, laundry available

the pool was closed.

the room was quiet and comfortable. the staff let us have a late check out (noon).

the shuttle service was excellent and on time and the driver was exceptionally helpful with our baggage

location, bar / restaurant in hotel

having a bar and restaurant

staff were nice, and i really like that their gym is 24 hours

the stage was super friendly and there is a restaurant and bar inside. close to the airport.

handy for the airport bed comfortable rooms big gym decent

close to airport & onsite laundry. the room had two bathrooms & two tv. great service 7 staff.

i was able to get early check in and late check out

i was able to get early check in and late check out

also i wish each floor had laundry service

i also liked the fitness center with brand new equipment

at breakfast, the coffee and waffles were good

new. clean. great breakfast. shuttle to the airport.

i loved the complimentary breakfast, close location to the airport and the comfy/clean room.

good breakfast, comfy beds, all needs met

clean, comfortable and roomy. the breakfast and coffee was very good

cost of laundry

great breakfast before our shuttle to the airport!

breakfast is self-served with tons of stuff to choose from

room, free bf and free shuttle pick up from airport

i was able to return my rental car and catch the shuttle in the morning to save time

shuttle cutoff at midnight :( so-so quality shampoo, etc.

great free shuttle to the airport

it was tho cold to enjoy the pool

were told we could have late check out, when the time came we had to get out

good breakfast.

asked for late check out and they gave me 12 instead of 11 which was nice

free shuttle from airport was very handy as i arrived quite late at night

we can leave the kids (all young adults & teenagers) in staybridge while we go to outlets

the breakfast was a buffet and my kids loved the pancakes maker

great breakfast, nice and quiet for families. we appreciated the cosiness of the apartment.

the grounds were messy & trash lying around every corner, room service trays line the halls

room service :never attend phone room service

wet by the elevators due to kids swimming and going in and out.

i called front desk that our room was never had room service done

mention how amazing a swim and a dip in the hot tub was a treat of my business trip, with a fully gym

comfortable bed, spacious room, tv, nice bathroom, great reception, guest laundry, parking space, etc

i used to stay there quite a bit, but since then, they switched to room service just every other day, no more breakfast buffet

the bed, vety comfortable & room service was excellent

would be nice if room service was open later.

the gym is enough

laundry for guests per floor! fitness facilities and overall room

breakfast was very good

group of kids came in for breakfast at 6am when we arrived as our plane was delayed significantly

nothing to entertain kids

improvement - could have more amenities outside room, like swimming pool/spa/games room for kids

appointed room with kitchen and work desk

breakfast was good

the breakfast was good. they had a lot of choices. the room was comfy.

a full kitchen

laundry service is spectacular

in the room: kitchen with a large refrigerator and microwave, cool picture with a dna molecule, many lamps (8-10

also i didn’t like they had not enough chairs in the breakfast lobby, people who still stayed in line, already grabbed the chairs and wouldn’t let you

breakfast was good, they served sausage patties, eggs, oatmeal, fresh waffles, apples, orange juice

value for money with large clean rooms, good gym, breakfast with lots of options and a good location right near the highway into downtown san

large, enormous apartments with the kitchen

the shuttle service is very convenient and regular at half hour intervals- although do remember a tip

and the laundry room was definitely a plus for my family

people doing it, kids crying and cars honking

com, the room would fit 2 adults and 3 kids

being able to get a cot for one of the kids, not available

great place for family with kids. basketball court and bbq are just great for family fun.

breakfast bar was delicious

due to covid protocols the gym is supposed to be cleaned in between visitors, which takes time and would cause delays for the

breakfast was amazing

breakfast could have been more choices and more home cooked quality

the parking area is a little steaper.

rooms are too small and the parking is on a hill

they have the parking ground that you can use

vehicle parked and blocking view of oncoming traffic as attempting to leave parking

very close to restaurants, groceries, banks, and laundry mat

the room was beautiful and so roomy! it was also lovely to have a pool and fitness area.

in the description it says it’s kids friendly but honestly i don’t believe that

parking was a reasonable cost (12/day) and there were even spots open for ev charging

the gym and the view of the restaurant.

it made a difference as we have large kids who can't share a full

central location, offered late check out

early check in. late chexk out

right off highway. early check in

gym was bad, breakfast hours weren’t helpful.$15 to park nightly.

prompt shuttle service and excellent communication from hotel

bed is comfortable, laundry was

the pool and gym had no towels

location, airport shuttle

laundry was 3$ per wash which is too expensive

and last but not least was the free shuttle to the airport

laundry facilities terrible, nothing worked properly

they have a shuttle to the airport but doesn't start till 5 a

spacious living area and kitchen

was clean and arranged early check in

breakfast is pretty sad. i wouldn't even call it breakfast...maybe snacks.

staff was very friendly and helpful.complimentary breakfast was really nice.

a little bit more to offer for breakfast

no breakfast

i also didn't like that i wasn't told clear information on where the guest laundry was located

i also liked that they have a kitchenette

laundry room, tv

i liked they had a laundry facility on site

having my own kitchen and full size fridge.

dog friendly, staff was friendly a lot of parking, warm rooms on a cold rainy day i was warm and pups stayed warm

i like the swimming pool

also needed coins and or dollar bills to get coins in order to wash laundry

laundry

the room was clean. it was close to the laundry machine and the parking lot.

the lights in the kitchen were not working

breakfast, front desk personal, location, indoor pool.

liked being able to get a two room suite with a kitchen

the free and awesome breakfast is one reason we choose homewood suits

suite has a well equipped kitchen and a spacious living room

has kitchen equipment that are needed

there is a kitchen in the room and the hotel provides cookware so you can make food and not worry about where

breakfast can be better :-)

highly recommend. everything was good. kitchen is plus!! i will come back again.

nice to have laundry facilities on site

said gym, only weights and treadmill

breakfast needs improvement

gym was also cool to use while traveling

good small gym, close to airport and free transfers

there was a warm indoor pool and there were laundry facilities on-site

size and the quality of the room the gym and the swimming pool the location near san francisco downtown with less than 20 min by driving

pool is nice as well as the gym

requested early check in

we like a clean hallway, a big and nice room and gym and staff

the extremely helpful staff, the bar and the convenience to the airport plus parking

room design big room free massage chair in the room free parking cable tv nice staff late check

peaceful and safe location, 24-hour gym, large room size

the bar downstairs is nice and somis the pool

hotel is on the water nice to lay out by the pool got for a walk on a nice day at night sit by the fire pit talk have drinks the rooms/

comfortable rooms and great amenities (swimming pool, bar, restaurant, espresso bar with seating or grab'n' go, room service) (-)food and bar closed way to early (+)rooms, everything is clean, the staff is attentive and friendly, bar and restaurant are a cut above many hotels (+)meals at the bar are always great (+)location, the hotel had its own restaurant & bar (*) the bar downstairs is nice and somis the pool (+)relax, binge watch my shows peace and quiet i feel safe coming to this hotel alone friendly staff bar always has a game on good drinks good food great service

points - size of room - comfortable bed - view over the lagoon - quiet area - pool & gym - good restaurants nearby less good - expensive car parking and breakfast - noisy

breakfast, gym

the hotel is so close to nice restaurants, clothing stores, groceries etc, ev charging big plus for us

and the heated pool was the best for my kids

friendly staff and clean rooms is always high on our list when staying in hotels with our kids so we’d definitely come back again

plenty of parking and free ev charging! close to freeway access and limited noise.

breakfast selection is very weak

rooms were very clean. comfortable beds, good breakfast and easy parking.

breakfast was good, the staff was friendly

the gym was available and spotless

24hour gym

great breakfast buffet

the breakfast was excellent as well as the fitness room.

the breakfast was the best i've had in quite a while

very good breakfast included. quiet room. clean. comfortable bed and pillows.

also, a few more machines and weights within the gym would be desirable

laundry available, good parking

you can enjoy a coffee in the lobby, and the breakfast was quite good by local standards – especially the omelet and bacon

clean, convenient location. that one night stay was well worth the money. a great breakfast.

there is a pool and gym on-site as well

easy free parking free hot breakfast pool. gym. laundry

loved how accommodating the staff were, from late check outs to parking passes to late night trash pick ups

patio furniture at pool was in shambles

good room, tv, air conditioning, location, laundry

staff, heated pool, room & breakfast

the breakfast!!!

good breakfast

nice atmosphere. easy access to gym.

very clean, convenient grab&go market, breakfast included.

pool was good and area around pool for bbq and picnic lunches

room with a kitchen and everything you need from forks to pans, warm pool, barbecue zone, nice gym safe location, 40 mins to sf touristic center by car, 15 mins to train station by walk warm

was in a quiet park of san jose by the drive in

nice fresh and clean room, tasty breakfast with lots of choices (missing fruits & veggies though)

was great, our kids are very picky eaters

the gym was clean

we loved it and want to bring out kids next time

breakfast had healthy options

selection (only breakfast: oatmeal + coffee); however, it is understandable since we are provided kitchens

the room came equipped with a refrigerator, a microwave, a mini full kitchen, complete with stove tops

it has fully equipped kitchen and laundry room

to have our own kitchenette; adequate storage; coin-laundry on site (cheaper than outside laundromats), friendly staff and coffee & breakfast in lobby;

location, laundry facilities.

beautifully decorated, great amenities, early check in with no fee, one block from the beach.

the heated pool is super warm and the hot tub is awesome

the view and nick's privacy hot tub pool

wish i had been able to sleep considering our upstairs guest was apparently holding gymnastics in his room

had a drink at the bar and was awesome

and the service sitting at the bar was underwhelming at athe moonraker

nicks restaurant and bar is rocking with great food and music right next

there is a restaurant with a bar next door and the parking is packed at night

); visit sharp park, which is very near & has a beautiful, old golf course

early check in was available for 20

i have at&t service and only get one bar in the room and outside

loved the large kitchen/dining area although we only stayed 1 night and didn't use it.

i thought i booked a room with an ocean view and a kitchen only to find that i was booked in a double queen room with a micro and a fridge

kitchen was dirty( dusty) the coffee maker was awful nasty it had old coffee inside and

the kitchenette was clean and spacious

good location for an event at sharp park golf course.

indoor pool with warm water and ocean views

enclosed pool. great for the kids

the enclosed heated pool has the best view ever

pool room was filled with huge winged flying bugs

a short couple blocks or so walk, didn’t order a room with a hot tub, they have a nice enclosed pool, no outdoor hot tub but i believe some rooms do have

i made it in my room with the kitchenette. it was not something the hotel provided.

while there was a kitchenette (no cutlery), they only provided one chair

delayed check-in later in the day, the kitchenette was not worth the additional costs.

hasn’t fork or container to heat the food at the kitchen

the kitchenette would be particularly helpful if you were staying multiple days

additionally, the hotel amenities such as a pool and fitness center add extra value to the overall experience

the early check in was helpful too

friendly staff! spacious rooms! easy access to parking lot. there’s on-site laundry.

it have everything, pool, laundry, snack machine, ice machine and wifi

they had more ice machines and easier way to access pool from rooms

breakfast extend breakfast time

very expensive for a best western. staff was noisy talking outside rooms by the pool at 7am

nice people, clean accommodations and good breakfast!

the breakfast!locationand it was quiet ?

breakfast