pool wasn t very warm

perfect for a long stay clean and spacious rooms with full kitchen, laundry room onsite, gym, a trail for walking or jogging

free wifi

breakfast bar was delicious

be respectful when a hotel offers free breakfast especially with the spread we were offered

laundry room, tv

i also didn't like that i wasn't told clear information on where the guest laundry was located

i also liked that they have a kitchenette

the studio. everything in there. small kitchen

kitchenette

ample parking

i fell save parking my cadillac there

room was big. free parking available. overall stay was comfortable.

the pool could have been cleaner

also needed coins and or dollar bills to get coins in order to wash laundry

clean, well located, kitchenette, well equipped.

kitchen supplies inadequate

breakfast, front desk personal, location, indoor pool.

liked being able to get a two room suite with a kitchen

loved the fact that they had a indoor pool

breakfast was very nice . i liked having a 24 hr. laundry room!

breakfast bars too old! they crumble before you open them to eat.

breakfast can be better :-)

complimentary breakfast

a kitchen and bathroom had toiletries

poor parking

i liked the available parking, large room, comfy bed, clean, quiet and safe area.

parking lot slopes dramatically so when someone opens their car door next to you, it can swing open

parking was nice plenty of room site was really clean

soft bed, free snacks, free parking

$10 i was able to upgrade to a larger corner room with a view of the water and pool

room service option the big gym

convenient 24h gym with free weights, cardio machines and a pulley

coffee shop, gym, bar and outdoor pool all being open

central location quiet comfortable bed nice gym

clean throughout, happy staff, good breakfast with plenty of choices, great proximity to city with breaking the bank

room its spacious when you have kids that loves to move

the comfortable bed and check out time is 12 and i have a really cool pool area

the decor of the hotel from the lobby to the guestroom and gym

staff was friendly and were able to accommodate a bathtub for my kids

breakfast was good, but i think the team working on replenishing the food was not prepared for a

no fruit at breakfast except bananas

our stay was great. a gym or a hot tub in the building would have tipped the scale to perfect!

gym was clean and well stocked

the heaters was loud. their breakfast should be prolonged until 10:00 a.m. at least.

excellent breakfast perfect room excellent service

the breakfast is great

24hour gym

gym facilities are

andy,& anita at the front desk accommodated us upon requesting a early check in

also, a few more machines and weights within the gym would be desirable

very good breakfast included. quiet room. clean. comfortable bed and pillows.

they offer a smaller gym, relatively large rooms and a complimentary breakfast

the staff was wonderful and breakfast was delicious

the hotel seems fairly new and very clean. breakfast spread was great and staff was friendly.

easy free parking free hot breakfast pool. gym. laundry

very nice hotel. great room and a fabulous breakfast at a good price.

staff was friendly room was always clean and breakfast was awesome with many item's to choose from

clean, convenient location. that one night stay was well worth the money. a great breakfast.

easy free parking free hot breakfast pool. gym. laundry

laundry room

from the time i check-in to meet staff, to the time i leave to meet hotel employee for breakfast

absolutely wonderful staff, laundry facilities for guests and great free breakfast selection.

the breakfast was awesome. staff were helpful!

pool which was advertised as open was “under renovation

very spacious and clean room, nice and quiet location. good gym and even pool

nice gym, pool

the pool was very nice. the room was clean and the showers were great.

provided dishes and a big enough table for the kids to eat at

we had a family suit and it could not be more comfortable for 2 adults and 3 kids

kitchen space is the best feature for me

my kids enjoy the pool so much and you they can be loud in having fun around the pool no one complain and no one was

the restaurants are very good as well, we were happy with the in room dinning and the breakfast buffets

decent free breakfast

there was a good breakfast supplied and the kitchen in the rooms was more than adequate for cooking a meal

it said breakfast included but it’s just coffee and muffins

it had a kitchenette, bbq pot, looked clean

there was a little kitchen corner but no plates or forks so you had to ask from the desk

room was clean and bed comfortable. i liked the kitchenette even though i did not use it.

also there were no laundry soap dispensers in the laundry room so unless you bring your own you can't do laundry

the kids love the pool, so easy to access

she explained that she was not allowed to write '3 kids' on the coupon

i promised the kids we were going to swim

it was for 4 adults, however, when we checked in they had it notated that it was 2 adults and 2 kids

of the hotel are close due to the pandemic like the indoor pool and the bar other than that is decent

comfortable beds clean rooms great food int the bar and buffet breakfast

room was spacious, comfy bed with lots of pillows,free wifi and great bathroom space

room service very good

the staff was very accommodating/ easy parking

liked the gym

also to set up free wifi was complicated and intermittent

that it had on-site bar and restaurant

small pool

i liked the fitness center and pool.

the bed had hair all over the sheets and the wifi never works!

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent, rooms are small, no facility apart from parking

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

the dryer didn’t dry so well in the laundry room!

and free laundry

the 24 hour help #…she gave me a code for a “concierge closet” which turned out to be a laundry room with two locked closets… so no tv for our two night stay

was in a quiet park of san jose by the drive in

location, laundry facilities.

kitchen was nice and clean

the breakfast is too poor.

had a full kitchen

better breakfast selection would be nice.

large room fridge close to interstate reasonable ihop restaurant on sitlarge pool area

additionally, the hotel amenities such as a pool and fitness center add extra value to the overall experience

the pool was closed at 9pm

the early check in was helpful too

pleasant hotel, big clean rooms, a pool, good breakfast option nearby, close to the freeway, coffee and tea available all

breakfast

newly refurbished. linens décor very nice. breakfast very good. staff helpful, pleasant.

clean, upscale room, right off pool.

the breakfast!locationand it was quiet ?

breakfast was nice with a good variety. it was clean and tasty.

new, beautiful restaurant and pool, safe location and very comfortable bed. huge room!

clean staff was awesome breakfast reasonably priced pool area was awesome has a fitness center and check out time was awesome love the 12:00 check

above but meals were not available over the weekends and the bar was not open during the day and limited to three hours mon to thursday and not at all over the

the fitness center is really nice and spacious

really it’s annoying that yu have to have ur key card to enter the pool area but other then that everything was good

free parking

there was plenty of parking close to our room, which was great

parking is too small

tight parking

the parking was tight to say the least, but manageable

especially with kids

restaurant bar is advertised and for the second time staying here they were closed

screaming kids and parents past midnight

room service until we requested one

elevator not working/laundry facilities not working had to ask for towels in gym!!!!

i was surprised to find out the laundry facility was

the outdoor was not warm and full of leaves and the spa didn’t seem to work

my daughters loved the hot tub and gym

outside spa

great stay, clean, comfortable, good breakfast.

hot breakfast was a plus

great service. free electric vehicle parking

parking is under the building, i was driving a box truck which i had to street park two blocks away

parking. great breakfast. friendly staff.

location was in a busy street and getting in and out of parking lot was difficult

late check out

also the partiers took over the handicap parking and did not have

the wifi was terrible

bed was very comfortable, the tv had hbo, the breakfast was nice, the bathrooms were clean, and the room was quiet

manager is excellent. staff is amazing!! love the clean pool and beautiful flowers!!!!

good breakfast.

loud celebration across the street until 8:00p. gym closed

fa and desk) and the on-site gym and laundry

not a lot of parking. no wifi in the room.

the breakfast buffet had healthy options

wifi was also solid

should consider having laundry

the free shuttle from the airport and executive lounge was awesome.

the front desk staff were very helpful and there s an airport shuttle that runs every 30 min

the price vs location and the lower pet fee

to a lower-floor room with a view of parking lot, along with very rushed instructions regarding wifi etc

good location clean and big room comfortable bed staff are awesome breakfast out of this world

the staff very friendly as accommodating, breakfast had a variety of choices from cold breakfast to hot, it was all there

the breakfast was absolutely perfect for our family, with lots of cold, hot, and fresh options

very flexible, tasty breakfast, really cute renewal of old motor court.

location and value ease of parking. no parking fee. hot breakfast

shuttle bus didn’t show up after waiting for an hour an air crew staying in double tree advised

no airport shuttle

place with nice and helpful staff, decent breakfast and practical facilities, the free airport shuttle is a very practical solution to get to/from the hotel

airport shuttle information at the airport not clear.

is shuttle bus to/from the airport

i called room service and took them two hours to come by and provide the needed amenities

complimentary wine tasting with snacks and a delicious breakfast included with room

like the pillows, and the gym and pool were closed which was a bummer

free full

from the easy and friendly check-in clerk to the happy hour bartender, the friendly & excellent room service lady, & the friendly check-out clerk

shuttle service to airport, great bar and restaurant staff, especially michael and jesus

business woman), kind/helpful staff throughout, excellent on-site hotel restaurant & bar with extended hours

the shuttle to/from the airport works great

the restaurant could not deliver room service, i had to go down from my room to pick up food.

by the water, ease of airport shuttle frequency, view of the bay

not able to order anything from the bar or restaurant until 4 pm, while by the pool

the pool area is beautiful with immaculate vibes

beautiful pool. fun bar. nice gym

beautiful pool. fun bar. nice gym

comfortable beds, clean stylish rooms, balcony access, beautiful pool and bar areas.

close to airport and they provide a shuttle.

short older asian fellow) who picked us up was late, a little rude and was

swimming pool, gym, internetspace, restaurant and bar

no breakfast wifi was tricky to connect overall good expirience

room was clean. front desk staff was terrific. the gym was better than most.

breakfast

shuttle service running every 30min, breakfast including hot food(egg scramble, sausages,,), decent

it is close to the sfo and highway. easy to find. friendly staff. good choices for breakfast.

no heated pool, what a bumer

not a huge deal but i would prefer to not walk my kids by people drinking if possible

time there were a couple of conferences with lots of kids who were over zealous at times

restaurant on premise too pricey with small kids

fit our family of five comfortably (3 kids)

a family stayed in the room next to us and the kids got very loud early in the morning, so we're couldn't sleep in

free shuttle to airport

breakfast limited

atmosphere was like staying home with outdoor fireplace and full facilities like gym, swimming pool and washroom

facilities are nice, fitness room was small but very complete, breakfast room was small , but lots of good choices, eggs, yogurt, pastries,

nice little gym

breakfast pretty slim

we booked it because of its location and shuttle

there was no shuttle available when we arrived at the airport - sf international airport @ 10:30 pm

laundry facilities. one dryer was out of order.

few hours, 2 cars full of kids pulled in, blasted the music and starting drinking and smoking, and they were not staying at

room was clean and very spacious for 2 adults and 2 kids

breakfast was great but the food was cold

i was unable to get breakfast very busy preparing for our daughters college commencement ceremony

location, parking available (although need to pay if staying overnight), excellent kitchen facilities, laundry facilities, business centre are very helpful, great breakfast

loved having a full kitchen

staff were helpful, breakfast was good felt safe staying here.

healthy breakfast was missing for a just perfect. (no dislike still).

we even walked to have breakfast at a nearby restaurant one morning and it was so nice

nice breakfast

for a better breakfast next time

breakfast all inclusive, friendly staff

and my shuttle driver at 2:30am was also so professional and made me feel safe

staff was amazing and it was really nice having the complimentary airport shuttle to catch an early morning flight

called room service twice for extra pillow and blankets didn't receive any

would have been nice to have room service as an option, but that is still not available post-pandemic

beds were old and worn out. no room service

they have a shuttle that picked you up and take you to the airport and bring you back

great room, breakfast was amazing and the staff was very helpful!

nice location , big rooms , decent breakfast, lovely staff

clean, good water pressure in shower, thick towels, good breakfast with hot & cold options, gym, and great location

location was great. right by airport. appreciated getting early check in and late check out

breakfast was amazing

staff, super clean rooms and comfy too, awesome breakfast, beautiful courtyard at night with fire pit and hot tub

liked the staff as they were very helpful and the breakfast given was great considering it’s free and was fast and easy process when checking in

and nice beddings, temperature control was available with the air conditioner, breakfast was simple but with quality

free parking breakfast really good good coffee

allowed us to have early check in which was exactly what we needed after the 14 hour flight home from singapore

fresh crisp linen and towels, free shuttle to airport, very convenient to airport

), the restaurant food was great, staff was awesome, pool area was great

the beds were very comfortable. we loved the pool and hot tub.

great bar and restaurant

in quarters to do one load of laundry (6th floor) but if you want to buy detergent it is for purchase in the lobby

no heated pool

very alive facility with food, full bar, amenities such as indoor heated swimming pool, games, gym rooms were modern and very clean

everything!! bed was comfy, great lobby bar, fab outdoor lanai area, gym was perfect!

clean, spacious, great shuttle service, super close to airport

we travel with 3 young kids we have other expectations

i travelled with kids and many pieces of luggage, there wasn't anyone to help with bags, the reception was man by

also, the hotel has no restaurant, no bar and the happy hour they talk about is half price for half a glass of wine

a fun wine bar also available ud83dude0a

rooms, accommodating staff, easy bart access

breakfast choices could have been a little better however was sufficient both mornings

the swimming pool

the kitchenette was very clean and the breakfast in the morning was really great

elevator was to far from the room, this didn’t allow us to use the hotel pool or gym.

our room was ideal - we have a 7 month old so the kitchen facilities were needed and there was plenty of room for him to roam around

lovely setting all the way around from the lobby to the room to the pool to the courtyard where we had dinner

nice room , nice valentines surprise, gym , beautiful space!

the pool area was great

my packing bags were stolen from my room and gas was siphoned off in parking lot

missed the old bar and grill and look forward to seeing the renovations

location was very convenient. i like being able to use the gym.

cute outdoor seating outside our room, breakfast was great

take away breakfast due to covid.

wish we could’ve used the pool because it was so warm but totally understood the closing of it during the

no food service after breakfast. you had to order food if you were not going out.

free shuttle service helpful and friendliness of staff breakfast bed was comfy and room was big

breakfast was the low point, as it was just a sparse offering of selection.

bed very comfortable. accommodated my early check in request.

nice pool and good breakfast buffet. room was clean and spacious.

pool only a jacuzzi, property a bit old.

the bar was not open at times

no bar or common area to sit and lounge.

the gym could be better facilitated

class of hotel should have a breakfast option aside from room service

location with a small but useful gym

this was a visit to play golf with friends and i can emphatically say that this is one of the nicest hotel experiences i

the wifi was great and the amenities were great

good location and good wifi

restaurant excellent breakfast is really good calked beforehand for a recommendation for salon -didn’t hear back was

i paid for breakfast inclusive option which on site showed up to be 40 usd per person per morning only

location, excellent restaurant in the hotel, gym equipment is new and includes peloton bikes, super clean

rooms are the best, balcony lovely touch and awesome gym

would appreciate it if there was complimentary coffee earlier on, if breakfast was open earlier and if the restaurant was open later

bar is open until 11:30 pm (very convenient for a drink before sleeping) (+) we enjoyed the on site restaurant/bar for dinner, drinks and dessert (+)excellent infrastructure, cool swimming pool with sunbeds, pool bar with cold drinks. (-)the lobby bar closed so early. (+)pool, nice bar and restaurant. room needed some work, hadn't been used for a year. it was clean. (-)missed the coffee stand by the pool, but enjoyed my dinner at the bar and breakfast in the morning (-) the bar at the reunion was cash only - wanted to buy drinks for people i had not seen in decades (+) very nice staff at reception and in bar area (-) only available in noisy bar area

they also have a laundry room for guest which locates on 1st floor and the washing machine/ dryer cost around $1 per

i had breakfast in two different days

was an issue with wifi in the room

very mediocre wifi speeds

wasn’t clear about pool hours

is the lobby bar was a bit slower than i recall last year but i’d anticipate staffing levels are lower due to

phone not working, steam bath in spa not working, room service wrong, shower not working properly

wonderful spa facilities and service kids always receive a gift and are made to feel special ...

pool side dining.

location, staff, the gym. the room was great!

the gym is small but decently equipped

did not have the option to use amenities like heated pool & jacuzzi: way too cold out but it looked great

lovely pool area until the sun drops at 2pm

location was good, we did not use the pool, i'm a member of spa and i didn't pay for the

the staff kyle allowed me to late check out at 2pm and very accomodating

room service was basic and more like bought in order than kitchen food.

had the a la carte breakfast, although a bit on the pricey side, but considering the hotel star rating it is

the room service, internet and the view of the airport is amazing

our dinner was very delicious and so was our breakfast

breakfast was great as was the service

if i had to call anything out it would be the chlorine pool

very nice pool area lots of room to lay out and also have comfortable cabanas

husband was an outpatient at stanford med center and spent his days in the room, unfortunately pool construction was very loud and made daytime resting impossible

when our breakfast came, they forgot the orange juice and coffee drinks we had ordered

wife and i have been parking here immediately upon landing at sfo from international trips

great breakfast. kids loved the waffle maker

the breakfast area was packed. good and bad lol.

there was also a small gym/ fitness room

wifi was iffy.

we had a late flight and wanted a late check out but had to pay for an extra day

big kitchen sink and stove

the staff was excellent and the shuttle was great

good breakfast, allowed late check in, check out was easy, free airport shuttle

we had no idea it was going to have a full kitchen and the bed was very comfortable

morning breakfast bar to grab and go since we left early the next morning

staff were really welcoming and arranged both a late check out and early check in for my family

delicious breakfast good location

checkin was smooth with scheduling the airport shuttle early the next morning

had to pay 40$ extra for “early check in”, we arrived around noon.

bed lovely staff helped us out with early check in/out times close to sfo airport close to great food coffee, fridge, iron and

wifi was good and there wasn't too much noise from the el camino real

some food and by midnight nobody was available to provide instructions on how to access the free wifi

the wifi block some of the websites

love the friendliness of the staff, family owned, clean, free parking, and good location (lots of chinese restaurants around) (-)parking is abit tricky but all good (+)near sfo free parking near restaurants (-)parking no kind of parking (+)access exceptional service at check in free parking privacy / new decor availability excellent (+)a warm welcome on arrival. good car parking access. a quiet room (+) we returned late and all parking spots were taken (-)parking good (-)the parking

comfy bed, breakfast, microwave and fridge in the room and the bathroom was spacious

late check out optional

first room we were given was smokey and near the breakfast area which was on the second floor in the center of the rooms

breakfast was very good and we would definitely choose this hotel next time we come through sfo

staff awas nice and accomodated keeping our luggage and getting late check out

the breakfast was wonderful, light and just what i needed to, get me ready for the 20 minute drive to

the wifi wasn t very good

breakfast was good. easy walk from the inn.

easy parking

since parking near the inn is so easy to find, walking downtown was simply a matter of leaving my room

conveniently located near the airport & shuttle service.

laundry available for additional price

guest laundry is rather expensive at usd 5 each for washing and drying.

they did not have working laundry services as advertised

counter you have the avenue full of different restaurants different cuisines and they even have a casino at the end of the ave

the room had a microwave and decent sized fridge, the breakfast was good value and included eggs, sausage, and waffle maker along with other continental

location, breakfast, staff

the hotel was willing to do early check in, a plus

we had an early flight and no shuttles were available so had to take two taxis

breakfast was a great variety of foods in a nice big room with plenty of seating

they even have a small pool which was well maintained

lovely kitchenette the gentleman at check in was so friendly, helpful & smiley pool

clean, spacious, bright rooms, very fast wifi

liked that there was a fridge, microwave as well as a kitchen sink

out 80mbit/s).

room, facility, staff and breakfast, (and the smell of the fresh baked cookies

curtain rod is broken so bathroom foods, room smells like onions, can hear people through walls, gym is abysmal, sauna is broken, carpet is pulling up from floor, air conditioning runs but blows

the shower tub is not that good for families traveling with kids under 3 years old

the rooms are cleaned and they have indoor hottub and they served coffee and tea at night and breakfast in the morning is free

insisted i take some pastries & fruit at check in as breakfast wouldn’t be open when i had to depart at 5am

i drive an over sized truck and they had a place for me to park on

we're night owls so late check out is always something we ask for and regency was happy too accommodate an extra hour

clean, quite, nice people at check-in. breakfast was very good

breakfast was good and satisfying

comfort, coffee until 11pm, free continental breakfast including waffles, spabath and designated smoking area

how comfortable the beds were and the spa tub was awesome!

staff at desk, room layout and provisions, breakfast was outstanding

told us a lot of interesting things and provided good recommendations as well as agreed for a late check out (by noon)

the breakfast was good and even had an omlet cook for most of the week

breakfast was okay, the kids liked the self-made warm waffles

very broad and quiet in addition to some simple nearby extras you may want to have like a tiny gym room or a food delivery from their kitchen with a wide variety of food categories like italian

the weight machine in the gym doesn’t have the bench but it’s manageable

the guest laundry was excellent and the fitness room impressive

they gave an apple granola bar and breakfast pastry with water or apple juice

had a grab and go breakfast, staff was friendly, facilities were very clean and the bed was really comfortable

clean, very comfortable with friendly, competent staff and an outstanding gym and laundry facilities

exceptionally clean large updated rooms excellent laundry room friendly and helpful staff amazing value for the price would definitely recommend and

location by the airport was great with a easy to use shuttle available

only thing was that the shuttle driver took a 1/2 hour to find us because he wasn't told we're to look

friendly staff, free airport shuttle, nice room

staff was very friendly and the shuttle to the airport was great!

very overwhelmed by the front desk staff and the shuttle drivers