i drive an over sized truck and they had a place for me to park on

we're night owls so late check out is always something we ask for and regency was happy too accommodate an extra hour

location, clean and spacious rooms, breakfast provided and there’s always coffee/tea/beverages

we had an early flight and no shuttles were available so had to take two taxis

loved that they offer a shuttle to the airport as well

shuttle service very punctual

of restaurants in walking distance of 10 minutes and they provided paper plates and utensils the shuttle to and from the airport was great i didn’t get to enjoy the breakfast because i had a 6am

loved the breakfast and how friendly staff was!

food around the area wasn't so great but that is out of the hotels hands and maybe the gym equipment is outdated but it is minor compared to the positive vibes we had here at this hotel

it is also close to a mall that my kids loved

gym equipment needs upgrading

also, they serve starbucks coffee in breakfast, but the coffee was way too weak and never tasted like starbucks coffee

friendly staff, free airport shuttle, nice room

very close to the airport and the hotel provides free shuttles every 30 minutes

the shuttle service worked perfectly

super comfy beds, spacious for 4, located 5 mins from airport, free airport shuttle.

coin laundry and comfortable clean rooms are pluses

guest laundry is rather expensive at usd 5 each for washing and drying.

i also saw a laundry facilities available

good bathroom, laundry on site

the bed was super comfortable. the shuttle was super convenient

bathroom wasn’t renovated. common areas were not great. no equipment in gym.

the only recommendation is a larger space for the gym would be nice

the rooms and the kitchen were very clean. we had our children with us and they loved the

refrigerator, dishwasher, two separate bedrooms each with own bathroom; there’s also laundry facility in the premises

i also love that their laundry is right across the gym

i like it very much, however, breakfast could be more variated.

breakfast was very good and we would definitely choose this hotel next time we come through sfo

proximity to the airport and shuttle.

had to wait a long time for the airport shuttle upon arrival.

too far from city, shuttle to airport then metro to bard train then bus/trolley to harbor

comfy bed, breakfast, microwave and fridge in the room and the bathroom was spacious

breakfast menu could be better.

breakfast average . small gym

the breakfast was good and even had an omlet cook for most of the week

gym only had 2 machines which was disappointing and the room was small

the weight machine in the gym doesn’t have the bench but it’s manageable

the bed & wifi

bed lovely staff helped us out with early check in/out times close to sfo airport close to great food coffee, fridge, iron and

wifi

wifi was good and there wasn't too much noise from the el camino real

love the friendliness of the staff, family owned, clean, free parking, and good location (lots of chinese restaurants around) (-)parking is abit tricky but all good (+)near sfo free parking near restaurants (-)parking no kind of parking (+)access exceptional service at check in free parking privacy / new decor availability excellent (+)a warm welcome on arrival. good car parking access. a quiet room (+) we returned late and all parking spots were taken (-)parking good (-)the parking

that the hotel's restaurant was closed along with gym, and shuttle service because of covid-19

although heated the pool was too cold to use that was due to the weather

only thing that we don t like was the noise coming from the gym

full breakfast, restaurant, comfortable bed/pillows, closeness to airport.

wifi, unable to log any of my devices until the morning that i checked out and as a overseas

the property was really clean and awesome customer sevicw.. the spa area was soo relaxing

from the lobby to the elevator there was an overwhelming strong smell of chlorine from the pool

breakfast could have been hotter.

use of laundry facilities and the spa/hot tub were well needed and much appreciated

hotel provides free shuttle to the airport then take the bart to go to the city and get back to the airport by bart and

all, pool, room rate, room size

) airport shuttle

always a great budget option near the airport. free shuttle a bonus.

very convenient from the airport, service shuttle is amazing too

they had a facility to do laundry, i needed that.

staff were nice, and i really like that their gym is 24 hours

the bar was comfortable & convenient

having a bar and restaurant

clean rooms. convenient to the airport. good bar and restaurant. great staff.

the stage was super friendly and there is a restaurant and bar inside. close to the airport.

i was able to get early check in and late check out

also i wish each floor had laundry service

i also liked the fitness center with brand new equipment

i was able to get early check in and late check out

close to airport & onsite laundry. the room had two bathrooms & two tv. great service 7 staff.

staff were really welcoming and arranged both a late check out and early check in for my family

checkin was smooth with scheduling the airport shuttle early the next morning

the staff was exceptional and they accommodated our early check in request.

i also thought that the extra payment for late check out at 4pm was quite reasonable

families w/kids and patrons waiting for shuttle hanging out at tables after finishing)

love the room and love the lobby it was a great atmosphere i especially love the continental breakfast

didnt plan enough time to use the fitness room

i was able to return my rental car and catch the shuttle in the morning to save time

enjoyed breakfast!

-because of covid the airport shuttle didn't work (but they called a taxi for us❤️) the laundry was not working and the breakfast was kinda poor

laundry, out of work.

- brilliant breakfast - even at 4am

the only drawback was the pool was just outside our window and there was some noise from the kids playing there

nice room, pool, gym and laundry services.

had to walk across the main hotel building to eat breakfast, do laundry & use the fitness center

large room, good breakfast and gym.

new. clean. great breakfast. shuttle to the airport.

good breakfast, comfy beds, all needs met

clean, comfortable and roomy. the breakfast and coffee was very good

staff was very friendly. location was very neat and tidy. breakfast was good.

it was clean,beds were comfy. the pool has cabanas,very cool. free breakfast very good.

lobby, room, and gym were clean

had to pay for laundry and the dryer doesn t dry some of the clothes even after 45 minutes

heated pool

i was very thankful i was provided with early check in and late check out due to my flight schedule

we needed ice machine, microwave, fridge, good wifi

very clean and comfortable inn, has simple breakfast but also a healthy juice

easy to maneuver, clean, free filtered water. solid wifi.

because of the coronavirus, they had to shut down the gym and laundry rooms

very clean, free room service every day, excellent free breakfast

dn't try the restaurant)

instead, we were referred to the marketplace or room service

the bed was perfect, the in-room breakfast delicious

bar and restaurant were closed

room service pizza was overly cheesy and dry

breakfast attendant was very kind

the gym was closed

there was everything you needed, laundry etc... the beds were comfortable and it was very clean

hot tub actually worked, and that the hotel staff were a bit more accommodating when it came to early check in

very friendly staff, good breakfast (kids loved the pancake bar)

room design big room free massage chair in the room free parking cable tv nice staff late check

parking is very expensive for 1 night, its $40.. swimming pool is small, not very attractive..

bars and restaurants were open with limited hours, no pool

breakfast was alright, those cube potatoes need work, very hard once served

i called front desk that our room was never had room service done

also too many kids parents not taking care of their kids at the pool not sure if there could be a limit or an

the breakfast was very good clean room and excellent service

no laundry bag aswell

awesome breakfast

laundry for guests per floor! fitness facilities and overall room

laundry for guests per floor! fitness facilities and overall room

also i didn’t like they had not enough chairs in the breakfast lobby, people who still stayed in line, already grabbed the chairs and wouldn’t let you

i am eager to see their gym and game room which was covid closed

kind staff. very helpful. clean rooms well equipped kitchen nice hot breakfast.

were very welcoming… good gym and it was open early which was great

small and not ventilated gym. no pool

laundry room only had 2-washers/2-dryers

the bed, vety comfortable & room service was excellent

i like the self-service laundry for my business trip

i used to stay there quite a bit, but since then, they switched to room service just every other day, no more breakfast buffet

comfortable bed, spacious room, tv, nice bathroom, great reception, guest laundry, parking space, etc

right off highway. early check in

central location, offered late check out

early check in. late chexk out

breakfast was good

that there's a kitchen in the rooms! staff was excellent too! thank u! leisure

room smelled bad like pee and the pull out couch probably had bugs because my kids woke up with bugs bites on their

laundry, room with kitchenette

laundry, room with kitchenette

the breakfast can be improved.

we were able to do early check in so my elderly friends can get a nap in and not be cranky scrooges

beds were comfortable, staff was great, and we enjoyed the breakfast as well

small but clean gym area

bed very comfortable. accommodated my early check in request.

breakfast is pretty sad. i wouldn't even call it breakfast...maybe snacks.

was no breakfast in the morning or no more

could of had a better breakfast..not much there..

staff was very friendly and helpful.complimentary breakfast was really nice.

breakfast is only coffee and packed danish or breakfast bar

gym could have some more equipment

the kitchenette was very clean and the breakfast in the morning was really great

the swimming pool

stylish and new furniture, very clean , good complimentary breakfast

was a great size and had everything we needed, including kitchen facilities

very nice hotel... kids loved the indoor pool!

in the description it says it’s kids friendly but honestly i don’t believe that

having an indoor pool, the water were pretty cold and our kids did not enjoy staying in it much

location, friendly staff, excellent food and bar onsite, clean comfortable room and huge bathroom

we when to the bar area the bartender was vary friendly

the hotel food and bar was a good addition but limited in both hours and selection.

on the 2nd floor and the person above us spent all night pacing the room heavy footed and the kids in the room next to us were up all night running around the room

excellent airport shuttle service

the bar closed too early

j m not sure didn't know if there is a breakfast, i only saw starbucks

a fun wine bar also available ud83dude0a

great value & comfortable room. late check out allowed.

privately-owned property just one bart-stop from the airport

we travel with 3 young kids we have other expectations

the front desk area has a complimentary coffee bar and small kitchenette which is very convenient

very alive facility with food, full bar, amenities such as indoor heated swimming pool, games, gym rooms were modern and very clean

really liked the lobby area, there were things for my kids to do (play games/pool) and they enjoyed the indoor

modern, clean, convenient, great shuttle service

other than that, my kids really enjoyed staying there

shuttle. the hotel was very nice

comfy beds, shuttle timely, good price

the restaurant staff is so friendly! the gym is excellent

the beds were very comfortable. we loved the pool and hot tub.

great airport shuttle. solid lobby restaurant. good gym.

airport shuttle, nice room .

the hours they change for the pool and the stuff wasn't helping

breakfast not good

breakfast is repetitious although the eating area is clean.

nice and good enough equipped fitness room

shuttle service was good to the airport

only recommendation is to extend shuttle hours

mel was so very nice and we also enjoyed the friendly room service robot

the wifi is very weak inside the room. i will have to go to lobby for better wifi connections.

hotel didn't respond to my questions around hotel shuttle service or early check in previously posted twice

easy check-in, check-out, great breakfast, and very close to the airport

i also had two kids with me, who cried and complained that they were freezing the entire shower because

room was clean, bed very comfortable, bathroom with walk-in shower, bar area with sitting at bar or numerous tables with a view of the big screen television if it s

nothing. despite advertising bars restaurant and pool etc there was not even a laundry

service in the restaurant on both nights we stayed, the soft drink mixer was out and when the kids drinks came they were terrible, kindly a staff person replaced them after us

no pool no laundry service

breakfast needs improvement

pool was not warm, it is only march though.

coin laundry machine, soap sold at deskfront

gym facility the gym was very cramped and did not provide a comfortable environment for workouts

grab and go breakfast.

has a restaurant, gym and pool

and the restaurant and bar were very nice and high quality

we like a clean hallway, a big and nice room and gym and staff

was made up midday w/ no interruptions, easy parking and access to lobby/ room, water avail in gym, airport shuttle

a gym i used

gym was clean and had great equipment

the staff was very friendly and helpful. the breakfast was excellent. the room was clean.

hotel had just about everything you would need including laundry room and gym but maybe a swimming pool

stay was fantastic for my young kids as well

fragrance of room fresheners was too strong in the room; laundry area had 2 washers and dryers, but only 1 set of them was working during our visit

the room is very far from elevator. it was a pain to walk with kids and luggage

hotel is minutes from the airport and they have a shuttle

the airport convenience, shuttle, restaurant food & ambience, and most of all the staff.

great location! hotel shuttle every 10 minutes!

we had a great stay. we loved the bar area great drinks and food options.

the web site they don't mention that he shuttle from the airport doesn't run all day, that was a big inconvenient for us

aircon is not functioning properly room is really hot. self-laundry facility not functioning.

the gym look tired and the fact that my room was facing the parking lot

spacious, and conveniently located from my daughter's gymnastics meet

very nice laundry facility and fitness room

shuttle just passed us by

even the paper note was full of previous guests notes and various odd drawings seemingly of kids

great location, above average gym. room service was good

i loved the inside swimming pool. specially for the kids.

my wife and kids couldn’t physically do it

hotel provides free shuttle from sfo. rooms were clean and we had a good stay

close to airport, 24hr shuttle service, clean and friendly staff

shuttle service to airport, great bar and restaurant staff, especially michael and jesus

i enjoyed that the gym was 24 hours and the maintenance and kitchen staff were nice.

the room service staff

good location for an event at sharp park golf course.

have stayed her two times before, because is it had a kitchen

in my life have i rented a room with a kitchenette and had zero cups, plates, utensils, or anything cook with

kitchen was dirty( dusty) the coffee maker was awful nasty it had old coffee inside and

surfaces of tables and kitchen floor had a gross waxy residue from cleaning products or polish.

shuttle bus didn’t show up after waiting for an hour an air crew staying in double tree advised

place with nice and helpful staff, decent breakfast and practical facilities, the free airport shuttle is a very practical solution to get to/from the hotel

airport shuttle information at the airport not clear.

clean, nice area and convenient location and a shuttle that takes guests to the

is shuttle bus to/from the airport

the swimming pool and the gym were not open because it did not meet the county's reopening guidelines

oked to your order) breakfast free happy hour

the rooms were comfortable, the room service was good, and the interior of the hotel was beautiful

food, room, facilities, steven at front desk even did my early check in and boarding pass on

gym was old, not like pictures

the pool is heated, my 2 kids enjoyed it so much.

very poor wifi.hardly works. noisy air-conditioning.

the staff was amazing. our room was ready for early check in!

the hot tub at the pool area was under repairs

is no coin operated laundry

plus, we had breakfast included which is always a bonus

the breakfast is excellent

the gym was clean

my kids loved that it was walking distance to the beach

nice fresh and clean room, tasty breakfast with lots of choices (missing fruits & veggies though)

wish there had been a safety grab bar in the bathtub/shower

even on vacation i still workout everyday, i wish the gym was a little better and that it opened earlier than 7am

the heated pool is super warm and the hot tub is awesome

gym facilities, heated pool, secure car parking and waking to views of the pacific ocean

was wonderful an pool was heated

beautifully decorated, great amenities, early check in with no fee, one block from the beach.

convenient location for my activities at lake merced golf club

); visit sharp park, which is very near & has a beautiful, old golf course

there is a restaurant with a bar next door and the parking is packed at night

i was staying there with my girlfriends there was a live band so we enjoyed some drinks by the bar and also enjoyed the music

early check in was available for 20

i have at&t service and only get one bar in the room and outside

a nice enough motel with a nice little kitchenette

while there was a kitchenette (no cutlery), they only provided one chair

there was a kitchenette and free parking

room accommodations, especially w/ neat kitchenette, very comfortable & reasonably well-appointed

i made it in my room with the kitchenette. it was not something the hotel provided.

enjoyable, quiet, great location and a fantastic breakfast.

there was a gym, which my husband liked very much and free parking

the breakfast was great also

quiet, nice laundry facilities

good free breakfast with plenty of choices on site laundry facilities free internet and use of printer on foyer enabled printing off of boarding

enclosed pool. great for the kids

information about the swimm8ng pool was not in the room, so we missed it.

location, the comfort of the jacuzzi, the pool, the exceptional staff, and the beauty of the beach right across the street

indoor pool with warm water and ocean views

the pool is great

and had everything we needed in the kitchen

the architecture was sharp, and the parking space was an added bonus

was quite clean, but it would be nice to have a deep cleaning of floors and kitchen area

good shower, very good kitchen with clean items that you will probably need

location to the ocean, coffee, food was wonderful. and parking was great!

great stay, clean, comfortable, good breakfast.

small room. no a smart tv. ice machine was broken. no cleaning wipes for gym equipment.

breakfast was average, hot foods were not very hot

the breakfast was great and had an early check in only because one room was ready

got a nice quiet room on the top floor & early check in

t clean), only got room service if asked

especially with kids

free breakfeast menu for kids and advertisement for breakfeast included kind of sucked

the gym was also very limited with one of the three pieces of the equipment out of order

was a bar and restaurant at the front of the hotel ac worked great and it was fairly clean, fitness room

tight parking

there was plenty of parking close to our room, which was great

the parking lot is small under the building due to the pole

location for what i needed, room was well designed and laundry was very inexpensive

free parking

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent, rooms are small, no facility apart from parking

the dryer didn’t dry so well in the laundry room!

the 24 hour help #…she gave me a code for a “concierge closet” which turned out to be a laundry room with two locked closets… so no tv for our two night stay

and free laundry

they are very friendly with kids

the bed had hair all over the sheets and the wifi never works!

great breakfast, nice pool area, fun little fitness center and the option to eat lunch and dinner in the onsite restruant

i liked the fitness center and pool.

wifi ok plugs in room didn t work front desk not friendly pillows were awful

really wish they would update their kitchen cookware

there was a good breakfast supplied and the kitchen in the rooms was more than adequate for cooking a meal

24 hour self service laundry using the app was perfect for a long time stay

the breakfasts were very good

the kitchen set up

the bar downstairs is awesome

there was no room service

i love the room and the bar with dj music

pet fee is too expensive at $150. my dog is clean and si not make any mess on the floor.

clean, attractive rooms convenient to absolutely everything free parking

i appreciate having a laundry facility

room was clean and bed comfortable. i liked the kitchenette even though i did not use it.

i appreciate the minimal pet fee and that they allow cats

only a muffin available for breakfast

self service laundry machines no hot water for hot washing and dryin too expensive; guest are loud; hotel does

we stayed in deluxe room with kitchen

the unit included a kitchen but nothing to utilize it with

kitchenette not working, bathroom door lock not working, and smell of strong food being cooked

it had a couch that turned into a bed and a big kitchen area

the sink was out of order so couldn't use the kitchenette.

the kids love the pool, so easy to access

desk, bar and housekeeping staff were all great

the grab bar in the shower is way in the back and not practical to reach

we were here for volleyball so kids leaving to be at courts by 7

we wished the bar was open

advertise gym, but have 5 pieces of equipment and only one works, everything else is broken

clean and breakfast

nice gym, friendly staff

large breakfast area

clean, great breakfast, great location and free parking

breakfast was amazing with the best local organic fruit and beautiful views of the garden

full hot breakfast would be nice, have a kitchen on the facility

clean, comfortable, lovely location, great breakfast

such a beautiful property, very friendly/helpful staff, clean suite, lovely breakfast

the breakfast they brought to our room was excellent

accessibility, having an ironing box and laundry

laundry room available for guests

the rooms were clean and tidy and there was ice and vending machine and laundry facilities on site

free safe parking , excellent location and laundry facility

guest laundry a bonus

they were also very accommodating with the late checkout request as well as early check in

the fireplace option with little bag of wood) my only disappointment was trying to schedule their spa treatments

lovely jacuzzi and adequate gym

the breakfast pastries were wonderful

room was well equiped with mini kitchen

i loved how there was a stove top and dishes and everything you needed on the kitchen

the restaurant bar wasn’t open the day we weee there.

the view was beautiful, i can't say enough about the staff they were like our kids we loved this hotel better than the moana surfrider westin hotel in oahu that was 1 compared

the hotel bar and restaurant unfortunately are closed monday thru wednesday.

we did not get to enjoy the spa however, we will be back

very good room with wide bed, kitchen and living room. good breakfast