the hotel was very clean with a clean pool and gym area

the gym and pool facilities were very small and under par.

we had a drink in the bar were the staff were really nice, then off to bed prior to heading to yosemite valley the next

the extremely helpful staff, the bar and the convenience to the airport plus parking

and the restaurant and bar were very nice and high quality

said gym, only weights and treadmill

the room, both the bedroom and the living room with full kitchen

cozy rooms and good breakfast

fred the breakfast host is one of my favorite people, always in a good mood, willing to help with anything

cheerful and our handicap-accessible room was clean, roomy, and had full sized appliances in the kitchen

hotel staff is so kindness! the shuttle service from the hotel to the airport was good.

the room was clean and met all our needs (a full kitchen, 2 bedrooms and 2 bathrooms)

i was surprised it had a kitchenette

the pool area & bbq area

loved the fireplace outside, a pool, putting golf green

gym was bad, breakfast hours weren’t helpful.$15 to park nightly.

bed is comfortable, laundry was

amenities - no coffee or breakfast without paying; no microwave in the room; laundry facilities were gross (only 1 washer and dryer for the building), it was coin laundry and

the snack bar is only open a few hours. would like more hours

great rooms and super clean, nice place . free shuttle to airport was nice

the gym and the view of the restaurant.

bad side was the pool was very small and it did not seem clean

staff were very nice, my kids loved the pool, room was nice, loved the bay view.

hotel looks relatively new, we enjoyed the gym facilities

the gym is better than a lot of the offerings from other local hotels

staff was very friendly and helpful.complimentary breakfast was really nice.

breakfast is pretty sad. i wouldn't even call it breakfast...maybe snacks.

free parking, great staff as well as continental breakfast, fresh orange juice and hot coffee

was clean and arranged early check in

breakfast buffet would have been nice

right off highway. early check in

central location, offered late check out

early check in. late chexk out

privacy, ammeneries, free laundry!

clean, easy check in, spacious room, great free breakfast.

great breakfast and laundry facility

a kitchen and a very nice sized television

laundry, room with kitchenette

the wifi connection

comfortable bed, spacious room, tv, nice bathroom, great reception, guest laundry, parking space, etc

t instead you have to order based on a very limited selection), no more laundry service

no room service at night ... at times we had to pick up extra towel or toilet paper downstairs.

they had popcorn, hot cocoa bar & were so kind to my talkative kids

kind staff. very helpful. clean rooms well equipped kitchen nice hot breakfast.

the room is big with 2 beds, sofa and kitchenette, all for our comfort! it's dog friendly too!

nice staff, clean and spacious room, well equipped kitchen

gym was good and we used it- not too busy

very clean. room was great and breakfast was good too.

breakfast was fresh and tasteful

awesome breakfast

no laundry bag aswell

laundry for guests per floor! fitness facilities and overall room

kids appreciated the wide array of options waffles, fruit, yogurt, cereal, sausage, eggs, oatmeal

too many kids running around especially at night

the pool smelled like too much chlorine inside but my family had a blast

the bar such a cool friendly vibe, and the lobby very cool relaxing evening

mention how amazing a swim and a dip in the hot tub was a treat of my business trip, with a fully gym

pool, gym, restaurant etc., closed by law for covid-19, but otherwise great.

i made it in my room with the kitchenette. it was not something the hotel provided.

there was a kitchenette and free parking

while there was a kitchenette (no cutlery), they only provided one chair

i couldnt get a room w/ kitchen

have hot water and my second room smelled of mildew from the bathroom and burnt food from the kitchenette

no pool or

filtered water in the gym (sometimes) and lobby

the gym amenity is still closed.

fact it had free wifi, a swimming pool, breakfast each morning & laundry facilities

the outside tables and umbrellas were a bonus space on warm days to work or just chill with the kids over breakfast

clean, comfortable and roomy. the breakfast and coffee was very good

good breakfast, comfy beds, all needs met

the gym open 24 hours we recommend

at breakfast, the coffee and waffles were good

the delicious warm breakfast provided a lovely start to a long day of flight

not serviced as well as we are used to seems only one person refilling with over 50+ guests and kids to feed quickly

wifi available outdoor swimming pool

big clean room, excellent continental breakfast, nice facilities (eg gym and pool), plenty of parking, felt safe and

impressive loved the fact there was coffee and water readily available at all times enjoyed the gym and pool on site great staff free shuttle was a bonus staff responded quickly to issues with

the place is clean, accommodating, free breakfast, great for any traveler, and the room had a refrigerator and a microwave without

cost of doing one small load of laundry was quie expensive

the parking isn't that bad they will find you a spot, the staff is helpful and friendly, the laundry room for your dirty clothes

good late check out

the breakfast selection be available till the last moment of the time mentioned to take breakfast

we did not try breakfast because it was too early for us, but coffee was good and i think, more than usual

i also liked the fitness center with brand new equipment

room was next to the laundry room and it was very loud

liked the fitness room

also i wish each floor had laundry service

i was able to get early check in and late check out

location, bar / restaurant in hotel

hotel bar is great but, perhaps could use one more bar tender on busy weekend nights.

clean rooms. convenient to the airport. good bar and restaurant. great staff.

very clean and rooms really well presented. gym was really clean and nice to work out in.

the bar was comfortable & convenient

good hotel, clean and tidy rooms, wonderful location and shuttle service to airport.

for the price, i was very happy with my room, the tv, and the small pool

one laundry room on site

pool was super clean and warm

laundry facilities on site

safe area/clean rooms/good breakfast and shuttle to and from sfo always makes things conveninent

very clean. quiet and close to airport. shuttle service on time.

more options for breakfast

was disappointed that spa room out of order

swimming pool was closed, i think (for repair

the gym was very small and with stuffy air. the pool is outside and only open in summer.

lunch or room service available until after 530pm

guests can also enjoy various amenities, including an on-site gym, a laundry room, a hot tub, and a pool

early check in was available

pool wasn't work during our stay and its makes frustrate our kids

room design big room free massage chair in the room free parking cable tv nice staff late check

staff was friendly and all facilities were clean (gym, eating area, parking lot)

gym only had 2 machines which was disappointing and the room was small

very broad and quiet in addition to some simple nearby extras you may want to have like a tiny gym room or a food delivery from their kitchen with a wide variety of food categories like italian

the staff was super friendly the location is great and the breakfast is wonderful

breakfast menu could be better.

not really kid friendly i rented a 2bedroom suite and had 6 kids with me yet i got threatened with “eviction” i mean they are kids they do make

not fault this hotel we arrived at 8am to drop our bags and immediately were invited to have breakfast

the breakfast was a buffet and my kids loved the pancakes maker

kids said toilet seats were very

the only recommendation is a larger space for the gym would be nice

very friendly and helpful staff. close to airport and their shuttle service was excellent.

friendly staff clean room comfortable bed large bathroom hot breakfast included

we had an early flight and no shuttles were available so had to take two taxis

the room had a microwave and decent sized fridge, the breakfast was good value and included eggs, sausage, and waffle maker along with other continental

loved that they offer a shuttle to the airport as well

i drive an over sized truck and they had a place for me to park on

we're night owls so late check out is always something we ask for and regency was happy too accommodate an extra hour

convenient location for my activities at lake merced golf club

location by the airport was great with a easy to use shuttle available

free shuttle is awesome

beds, nice to have a slide out desk/table and quality products in the shower, great to have gym

the free shuttle was much appreciated and it leaves every half hour

super comfy beds, spacious for 4, located 5 mins from airport, free airport shuttle.

gym equipment needs upgrading

insisted i take some pastries & fruit at check in as breakfast wouldn’t be open when i had to depart at 5am

free breakfast was better than i expected

provide a sheet in the room desk that supplies information like hours of breakfast, hours of wine / cookies, hours of operation for pool and location

food around the area wasn't so great but that is out of the hotels hands and maybe the gym equipment is outdated but it is minor compared to the positive vibes we had here at this hotel

location. breakfast. nice rooms. friendly staff.

clean room, sheets, breakfast was great

there was a gym, which my husband liked very much and free parking

clean and comfortable, good breakfast

the breakfast was great also

the gym was pretty small and the equipment was dated but you could get a workout in

shuttle service to the airport

gym didn't have any hand sanitiser or wipes to clean the equipment

reception was helpful and a laundry on site (payable) was very useful

gym is a nice addition, though not a very large one

punctual shuttles service to airport

staff awas nice and accomodated keeping our luggage and getting late check out

large rooms and sparkling clean. free parking and nice breakfast with waffles

-free parking -close to the airport -nice staff -with breakfast

as noted, breakfast room was a bit small.

wifi was good and there wasn't too much noise from the el camino real

the wifi block some of the websites

love the friendliness of the staff, family owned, clean, free parking, and good location (lots of chinese restaurants around) (-)parking is abit tricky but all good (+)near sfo free parking near restaurants (-)parking no kind of parking (+)access exceptional service at check in free parking privacy / new decor availability excellent (+)a warm welcome on arrival. good car parking access. a quiet room (+) we returned late and all parking spots were taken (-)parking good (-)the parking

the bed & wifi

bed lovely staff helped us out with early check in/out times close to sfo airport close to great food coffee, fridge, iron and

the gym was clean and had a lot of nice equipment

once i was checking in they upgraded me to a awesome room so the kids could see the planes

convenience, very clean and comfortable hotel, reasonable room service prices and quality

i wish the casual bar / restaurant didn't have the same food as the restaurant.

the hotel has great food and offers room service

i asked for a late check out and i was told noon

clean, cost on point and very accomodating of my very late check out.

there were too many things in the room to make it unsafe to have small kids in the room like sharp corners on the night stand and desk or having elevated beds

the shuttle took a very long time to pick me up at the airport

the staff was exceptional and they accommodated our early check in request.

it was absolutely no problem to get a late check out

very nice hotel. very close to the airport. good wifi.

the breakfast was good, the room was okay, small for the amount we paid, no bar stools or table for the kitchen in the room

me hotels let you pay

immaculately clean and spacious room with kitchenette as well as convenient parking below and very friendly staff

clean, handsome up to date room with all amenities, easy parking close to room

their laundry fee is good too.

great breakfast. kids loved the waffle maker

motel both inside and out, with well-appointed rooms that felt brand new and a really great breakfast selection

there was also a small gym/ fitness room

loved the real gym: great updated equipment (i

great staff , great pool , will come back

waited a long time for shuttle from airport

the pool area was also nice and my children enjoyed it

(same day to ongoing flight) no late check out fee

clean room...very nice friendly staff...breakfast was very good

pool was not open

outdated, no room service, no bar, gym is small.

dated old. needs updates. pool no water. blah.

best breakfast ever and we have stayed in many hotels worldwide

getting food delivered and eating; staff was so friendly and helpful with recommendations; nice gym and pool; easy access to beautiful park/walking trail along the bay; felt safe;

to airport shuttle service clean nice front lobby all amenities laundry pool fitness room walk to stores and town close

nice atmosphere, great pool, convenient location and fantastic shuttle service to the airport

they had board games, a pool table and more in the lobby

very alive facility with food, full bar, amenities such as indoor heated swimming pool, games, gym rooms were modern and very clean

i love the breakfast, easy parking, 1 short block to caltrain and bart when i don't drive

loved the availability of breakfast. good food options. helpful kitchen staff.

the pool facility was good but water temperature was a little cold.

breakfast choices could have been a little better however was sufficient both mornings

near the bart station. delicious breakfast.

they even accommodated my request for early check in and late checkout due to our flight times

we didn't need it, but they also offer a shuttle to sfo

location was great. right by airport. appreciated getting early check in and late check out

great breakfast, great price, great location. breakfast and service were fantastic!

only recommendation is to extend shuttle hours

kids had a lot fun just watching airplane landing and taking off

staff was amazing and it was really nice having the complimentary airport shuttle to catch an early morning flight

we were disappointed that there was no room service, and as we arrived very late, we had to drive out again to find a nearby mcdonald's,

locatie, shuttelbus, gym, staff, restaurant and bar, vieuw

gave us a good room with great view of airport which kids loved the most

rooms, accommodating staff, easy bart access

privately-owned property just one bart-stop from the airport

i liked the art above the bed and the wine bar in the the lobby

the front desk area has a complimentary coffee bar and small kitchenette which is very convenient

5 min from sfo , the staff very helpful nice wine bar and decor

room to park large truck

good location for an event at sharp park golf course.

tons of bed pillows; 7 total. within 2 blocks of the beach and very close to the golf course.

i thought i booked a room with an ocean view and a kitchen only to find that i was booked in a double queen room with a micro and a fridge

disappointed i booked this place for its kitchen

like them to serve a hot breakfast again, right now they give you a small sack breakfast, small kids juice, small water, an orange and a small sweet bread

they also had a pair of washers and dryers to do last second laundry

the staff was very friendly and helpful. the breakfast was excellent. the room was clean.

the complimentary breakfast was delicious and they had very good coffee and tea available all day

gym wasnâ

the rooms were clean and tidy and there was ice and vending machine and laundry facilities on site

laundry room available for guests

accessibility, having an ironing box and laundry

supermarkets, laundry and lots of bars and restaurants within walking distance

guest laundry a bonus

pool was nice and friendly people.

restaurant on premise too pricey with small kids

headed down to the fitness center and was impressed with the equipment and the cleanliness of the gym

convenient to airport, and great shuttle schedule

were nice and clean and it was no problem requesting a late check out

pool is outdoors, we had kids that were looking forward to using it but it was too cold to swim

the gym look tired and the fact that my room was facing the parking lot

breakfast excellent

my kids used the gym and appreciated that option was actually there, despite being a smaller hotel

breakfast

location was central but it was also rather dodgy and a bit rough, especially if travelling with kids

passing through san francisco and we got caught by it - when i called the hotel hoping for an early check in the lady that was working in the reception was very accommodating - what totally

screaming kids running through commons area drug addicts running in and out of rooms and hiding in the stairs

do you give this room to all the couples with kids

and the beds kept sliding off of the frames, the bathroom door knob wouldn't work properly and my kids kept getting stuck in the bathroom

room was on 11th floor and i heard talking, music from rooftop bar until 1 am but airplugs blocked it so i was not bothered much, you can sleep well

the gym was also very clean and well-equipped

no carpet minimal rooftop bar great location - close to yoga studio, organic grocery store helpful staff safe location in sf

rooftop bar and restaurant with super service and amazing food and

rooftop bar is amazing, great views, life music

the breakfast is very good, the room is very comfortable with the beds are are soft and comfortable

the gym offers all needed equipment and is held in a great condition with quite good machines.

close to the airport and had a free airport shuttle which was quick and efficient

when i booked i was told breakfast was included for 2 adults 2 kids and i get there and they argue and say it's only for 2 people and try to get more money out of

great location, above average gym. room service was good

is extremely unsafe for single traveler, couples and with kids

noise: all night seriously bad, cars, people yelling, homeless managers screaming kids parking lot reving engines, cars pulling thru mission street speeding traffic definitely not a

hate this place, it's a house merge to a building, kids coming in while i was trying to check

that i can ignore, but loud radios, kids playing in the cars parked there, and at drunken swearing at 3 a

desk , she was very helpful ud83dude0aud83dude0aud83dude0aud83dude0a i stayed 3 nights with my 2 kids and everything was good

they gave us a breakfast voucher for the café and the meal was super yummy

staff, breakfast, amenities.

large fridge+freezer in the room, clean and well-equipped common kitchen, full-blinding curtains (they're sliding wooden blinds), the whole place is kept really

staff were very friendly and we received a voucher for breakfast at the cafe on the ground floor of the building

free breakfast for all star that is downstairs at the corner of the building

simple breakfast, but it was much needed and appreciated.

breakfast

property all okay could do with a larger breakfast area

i wanted free parking and breakfast (even continental) and city center inn & suites had all 4 and the hotel was very clean

everything and free breakfast

and when had a concern was handled in a timely manner and had breakfast in the morning, which was

free breakfast and close parking

too less space for breakfast

they helped to accommodate early check in and late check out, staff was very friendly with kids and always ready to

they breakfast was good, we enjoyed the location and exploring san francisco

hotel is beautiful. suite was lovely. kitchen was the best of our trip. breakfast was very nice.

it is a beautiful breakfast/wine lounge

the morning breakfast is in a delightful room and it is a full breakfast which surprised us

the wine hour and the included breakfast

helpful,great location near to all amenities and transportation beds very comfortable and a tasty breakfast

being able to park within eyesight of my truck

the free laundry. free water. the staff. the big room and fridge. whole foods.

when i found out they had a laundry room and it was free? i was pretty happy about that !

in the rooms are really uncomfortable wifi is sporadic laundry services were not available itvwould have been nice to have a microwave and at least one

in the morning when i left, they charged $45 for the fact that they have the internet, a gym, a laundry room that i didn't even go to

was placed in a room that i assume was next to the laundry room

arrived very late but still had a nice welcome with a warm cookie

the restaurant could not deliver room service, i had to go down from my room to pick up food.

use keeping) was friendly and helpful

hotel staff from reception to bar were courteous, would highly recommend

room service was great and prompt

it had a couch that turned into a bed and a big kitchen area

the sink was out of order so couldn't use the kitchenette.

the room was huge and the kitchen was a nice bonus

the photographs show a kitchen area, but this was not

plenty of kitchen cabinets

added bonus was small fully equip kitchen

and was able to accommodate an early check in

it was simple the shared bathrooms were fine no issues loved the kitchen area we spend in there just sitting and talking and people watching great

great kitchen area with very nice basic breakfast

place was clean and staff members were all welcoming and helpful - giving us an early check in to our room after nearly 24 hours of travelling

it would be nice to have some type of breakfast offerings.

the hotel doesn't have no breakfast. the nearest balt station - civic center doesn't look safe.

comfy beds, clean, quirky and roomy. nice baths. nice pool

hotel was excellent. check out rocco's diner on folsom st for breakfast.

adequate breakfast

the gym is too small and not well equipped.

staff very good, breakfast also very good

was a good stay and close to the giants stadium so that was a good walk for the kids to look around ☺️ plus the beds were comfortable so we had a good night sleep

was no microwave in the room so the kids couldn't warm up their food in the room

we walked 1 block with 2 kids

layout, amazing pool on the roof, fresh and quirky

weights could be used in the gym, but this is just to point out a bad thing

beautiful hotel. great pool and gym. nice breakfast great room. comfy beds.fab shower

to really eat other than the restaurant downstairs or the place across the street which has great breakfast

clean, comfortable, pool is good, everything fair.

breakfast was so poor

breakfast was basic yet you would not starve. staff was great, security were on top of things.

they accommodated our early check in request and gave us a room away from street noise

the morning breakfast served in the lobby could be better if it was a variety of baked goods because the egg

the pool was actually in another hotel just across the road.

we called the room service for the soap but it was never delivered

pool and hot tub after 10pm for adults only

was perfect just when i ask the room service for extra towels she was really mean and

indoor pool and breakfast

loved the heated indoor pool and their lobby is real nice and spacious with the vintage vibe

not too much options of food in the menu to order room service.

the meal options for room service were a bit limited.

good room

00 each from room service and that was all we got were the 2 burgers

server at the rooftop bar seating area

i felt very comfortable staying with my two teenage kids here

kids might struggle to find enough to eat although plenty of pastries available

kids might struggle to find enough to eat although plenty of pastries available

we were very pleased with the early check in availability.

location staff early check in safety

shuttle bus didn’t show up after waiting for an hour an air crew staying in double tree advised

excellent decor, quiet, large room, good facilities, extremely comfortable bed, airport shuttle

room was clean and big. location is good and so is the shuttle service

clean, nice area and convenient location and a shuttle that takes guests to the

nice clean rooms with comfortable beds. free shuttle was so a bonus