room design big room free massage chair in the room free parking cable tv nice staff late check

loved the large kitchen/dining area although we only stayed 1 night and didn't use it.

good location for an event at sharp park golf course.

disappointed i booked this place for its kitchen

in my life have i rented a room with a kitchenette and had zero cups, plates, utensils, or anything cook with

roomy and clean, there was an actual kitchen w stove that was a wonderful surprise

wow everything. beautiful room, great breakfast, and close to the bart.

plenty of room, brillant laundry service, staff exceptional from the moment we arrived especially ray

the staff are all great (front desk, shuttle drivers and breakfast room)

this seems a huge waste of resources given the hotel has a proper kitchen area

free shuttle from airport was very handy as i arrived quite late at night

coin laundry and comfortable clean rooms are pluses

very close to the airport and the hotel provides free shuttles every 30 minutes

the shuttle service worked perfectly

friendly staff, free airport shuttle, nice room

the free shuttle was much appreciated and it leaves every half hour

the gym facilities were clean and organized with great workout options

- brilliant breakfast - even at 4am

the hot tub and pool were also very nice

the free shuttle was easy

good location for the nextday flight. very good breakfast.the swimming pool is small .

free breakfast was better than i expected

my partner was hoping for eggs for breakfast...

gym was not very good

provide a sheet in the room desk that supplies information like hours of breakfast, hours of wine / cookies, hours of operation for pool and location

it is also close to a mall that my kids loved

liked the fitness room

i also liked the fitness center with brand new equipment

close to airport & onsite laundry. the room had two bathrooms & two tv. great service 7 staff.

room was next to the laundry room and it was very loud

i was able to get early check in and late check out

i drive an over sized truck and they had a place for me to park on

we're night owls so late check out is always something we ask for and regency was happy too accommodate an extra hour

lovely pool and thank you san francisco for a sunny day

free shuttle to and from the airport, very cheap, free parking, laundry available

very clean,, and they also have a heated pool awesome!!!

the shuttle to the airport is perfect too

things needed improvement like the first laundry, refrigerator at least in the room

clean, nice staff, shuttle is free, price is very reasonable

i love the fact there is a free airport shuttle although it is only available in the morning

but the staff was really helpful, not that far from the airport and the breakfast is quite good too

i was able to return my rental car and catch the shuttle in the morning to save time

laundry really expensive to do on site

convenient location for my activities at lake merced golf club

new gym a

hotel bar is great but, perhaps could use one more bar tender on busy weekend nights.

staff were nice, and i really like that their gym is 24 hours

the bar was comfortable & convenient

handy for the airport bed comfortable rooms big gym decent

being able to get a cot for one of the kids, not available

breakfast is a bit skimpy, but is free

we missed breakfast the first time (over slept in the comfy bed)

far away from everything no breakfast allegedly for the covid

bed and sheets smelt foul. the gym was unimpressive.

loved that they offer a shuttle to the airport as well

we had an early flight and no shuttles were available so had to take two taxis

very friendly and helpful staff. close to airport and their shuttle service was excellent.

good location, attention to guests needs, good breakfast, close to airport with free shuttle

great airport shuttle too

more options for breakfast

the jet spa jacuzzi water was dirty

it’s a great place for a little rest n recovery. love the spa tub

there wasn’t any breakfast

i was even able to get a shuttle ride the next morning for free

were clean and comfortable, the airport shuttle was wonderful, the staff were friendly, breakfast had a good selection and was tasty

the tables were all dirty at breakfast and the person who was supposed to be cleaning them was just standing around watching

it is a very clean hotel and the amenities that i used, such as the gym were more than adequate

staff were excellent and gave me a late check out as well

that the pool was not open and it being july

the hotel was great for rest, and the breakfast was awesome

large room, good breakfast and gym.

the gym open 24 hours we recommend

breakfast was excellent, thank you

new. clean. great breakfast. shuttle to the airport.

very nice common areas, quality rooms with fridge and microwave, and there is also a small gym available

reception was helpful and a laundry on site (payable) was very useful

bathroom wasn’t renovated. common areas were not great. no equipment in gym.

free shuttle

the airport shuttle is punctual

the weight machine in the gym doesn’t have the bench but it’s manageable

breakfast with make your own waffles was fun

gym only had 2 machines which was disappointing and the room was small

bed really comfortable. amenities good and breakfast basic. staff helpful and welcoming!

very helpful staff free breakfast free parking right next to airport

right off highway. early check in

central location, offered late check out

early check in. late chexk out

too many kids running around especially at night

best breakfast ever! good size pool and jacuzzi

was a great stay but accept the fact we had an accident on the sheets and i asked room service to change the sheets and they didn t change them so we had to sleep on the dirty

the room above us had kids running and jumping all night.

my kids like the pool and free breakfast

breakfast was very good

the breakfast each morning was superb

no laundry bag aswell

nothing to entertain kids

the breakfast was very good clean room and excellent service

they have a gym, but said it was closed for construction

my daughter was sick, so they provided us with a late check out so she could rest, even

quiet, nice laundry facilities

clean and safe but the main reason i moved from my airbnb to stay there was for the use of the gym - which was not open

liked: amazing and huge breakfast, convenient parking, friendly staff, fun games room and nice gym, and proximity to the bart and the freeway

breakfast is served buffet-style by kitchen staff to keep covid risks at a minimum

the staff were uniformly fantastic, the room was beautiful (with a well-equipped kitchenette with full-sized fridge, stove, microwave, cookware, and cooking implements), and the

clean, good breakfast, location was good, spread out, will go back

very clean. room was great and breakfast was good too.

kind staff. very helpful. clean rooms well equipped kitchen nice hot breakfast.

breakfast is only coffee and packed danish or breakfast bar

breakfast is pretty sad. i wouldn't even call it breakfast...maybe snacks.

staff was very friendly and helpful.complimentary breakfast was really nice.

breakfast buffet would have been nice

could of had a better breakfast..not much there..

gym facilities, heated pool, secure car parking and waking to views of the pacific ocean

and the service sitting at the bar was underwhelming at athe moonraker

thought the restaurant and bar were very nice

wish i had been able to sleep considering our upstairs guest was apparently holding gymnastics in his room

the hotel is located right off the beach. it has a pool, hot tub, and gym. there was a balcony.

more breakfast buffet

laundry room only had 2-washers/2-dryers

they had popcorn, hot cocoa bar & were so kind to my talkative kids

the restaurant was closed. no room service. couldn t get a decent coffee in the morning.

were given the room across from the laundry room

airport shuttle

proximity to the airport and shuttle.

staff awas nice and accomodated keeping our luggage and getting late check out

quiet location but quick to sfo and free shuttle & breakfast

good breakfast but the space was limited and the room was a bit crowded

beautifully decorated, great amenities, early check in with no fee, one block from the beach.

breakfast was adequate

room smelled bad like pee and the pull out couch probably had bugs because my kids woke up with bugs bites on their

great to do a load of laundry. the place was clean and quiet.

laundry, room with kitchenette

everything. clean staff was great. laundry facilities were free. kitchenette was perfect.

my kids loved that it was walking distance to the beach

right next to a rockway beach and hiking trails, amazing view, very good breakfast, nice and clean liked everything about it, nice and

nice fresh and clean room, tasty breakfast with lots of choices (missing fruits & veggies though)

the 24/7 coffee bar with a variety of drinks was very nice, especially the hot chocolate for kids

the breakfast is excellent

some food and by midnight nobody was available to provide instructions on how to access the free wifi

bed lovely staff helped us out with early check in/out times close to sfo airport close to great food coffee, fridge, iron and

the wifi block some of the websites

the bed & wifi

love the friendliness of the staff, family owned, clean, free parking, and good location (lots of chinese restaurants around) (-)parking is abit tricky but all good (+)near sfo free parking near restaurants (-)parking no kind of parking (+)access exceptional service at check in free parking privacy / new decor availability excellent (+)a warm welcome on arrival. good car parking access. a quiet room (+) we returned late and all parking spots were taken (-)parking good (-)the parking

i was staying there with my girlfriends there was a live band so we enjoyed some drinks by the bar and also enjoyed the music

nicks restaurant and bar is connected to hotel

i have at&t service and only get one bar in the room and outside

early check in was available for 20

); visit sharp park, which is very near & has a beautiful, old golf course

whole layout of the room was excellent very clean in and out great bar and it was a great vibe recommend it to anyone who is coming to the area

bad side was the pool was very small and it did not seem clean

the kids slept through it

it made a difference as we have large kids who can't share a full

staff were very nice, my kids loved the pool, room was nice, loved the bay view.

beds are comfortable and there is an inside pool and gym

amenities - no coffee or breakfast without paying; no microwave in the room; laundry facilities were gross (only 1 washer and dryer for the building), it was coin laundry and

shuttle only runs certain hours

our hallway to our room smelled like weed, our tv would hardly work, kids running around upstairs mainly at

on the 2nd floor and the person above us spent all night pacing the room heavy footed and the kids in the room next to us were up all night running around the room

kitchen

i was surprised it had a kitchenette

loved the fireplace outside, a pool, putting golf green

laundry facilities terrible, nothing worked properly

i also liked the fact that we were able to walk to the lobby and get coffee and breakfast in the morning

location so perfectly close to airport, free shuttle, staff so nice, room clean and comfortable

had to pay 40$ extra for “early check in”, we arrived around noon.

checkin was smooth with scheduling the airport shuttle early the next morning

provided breakfast ahead of schedule - my shuttle to the airport was before the scheduled time

they charged me extra for early check in.

coin laundry

have to use single-use tableware for breakfast

the stuff was super friendly and let us late check out.

the pool looked nice but we didn t have time to use it

the room service

it was so clean, the beds were comfortable and the breakfast was great

clean, handsome up to date room with all amenities, easy parking close to room

wife and i have been parking here immediately upon landing at sfo from international trips

easy to maneuver, clean, free filtered water. solid wifi.

breakfast provided a variety scrambled eggs, bacon, oatmeal, waffles, hard boiled eggs, cereals,

information about the swimm8ng pool was not in the room, so we missed it.

enclosed pool. great for the kids

the views were gorgeous (especially in a sunny day), kids enjoyed the pool, and the beds were very comfortable

the location puts us close to the highway and family near the golf course.

the enclosed heated pool has the best view ever

pool was not warm, it is only march though.

helpful, the room was surprisingly spacious, and the kids loved the breakfast and indoor pool

room layout flexible tv viewing large shower free breakfast and muncy hour

and i'm not sure if the pool is clean

stay – the room was comfortable and clean, with access to a laundry which was very convenient

great view! good service! happy smile! all is perfect for my kids! they are all exciting!

breakfast delivered in twenty minutes and it was very good

dn't try the restaurant)

we had perfect food/drinks from the guaranteed 20 minute room service

the gym was clean and had a lot of nice equipment

your last name and room number), + transparent refrigerator, + handy phone (reception / room service / laundry - marked with pictures), + ice bucket, + capsule coffee machine, + (+)very clean and nice. very comfortable bed and friendly staff. convenient room service. (-)restaurant and room service closes early and nearest decent restaurant was about 3 miles away (+)daily room service, fresh baked, warm cookies daily, and curtesy?s professional staff (+) this is nice hotel service as well as the room service (+)great staff, wonderful room service, perfect accommodations. (+) hotel on level floor was very nice and is open late, also they will deliver room service/ in room dinning (+)this place was really clean, i really loved the room service. it was really good (-)room service was late with breakfast, but problem was rectified.

was made up midday w/ no interruptions, easy parking and access to lobby/ room, water avail in gym, airport shuttle

hotel and staff is so friendly and awesome and the bar just great especially the ahi poke

we didn't want to sit at or in the bar area, so the hostess sat us down in a separate dining area and never returned

and the restaurant and bar were very nice and high quality

appointed, modern design, full kitchen, comfortable accommodations with parking right next to the front door

very clean space, fully equipped kitchen, beautiful shower and comfortable bed

parking , view was nice but not ocean view

a large size kitchen with all of your full size appliances for longer stays was a great addition

location to the ocean, coffee, food was wonderful. and parking was great!

dated old. needs updates. pool no water. blah.

laundry inside the hotel helps us during our stay

pool only a jacuzzi, property a bit old.

i can’t think of anything specific. the pool seemed not clean but too chilly to try anyway.

for breakfast, we were given a list of food items to make choices

there was a kitchenette and free parking

while there was a kitchenette (no cutlery), they only provided one chair

i couldnt get a room w/ kitchen

have hot water and my second room smelled of mildew from the bathroom and burnt food from the kitchenette

the kitchenette would be particularly helpful if you were staying multiple days

stylish and new furniture, very clean , good complimentary breakfast

elevator was to far from the room, this didn’t allow us to use the hotel pool or gym.

breakfast choices could have been a little better however was sufficient both mornings

and maintenance team, extreme cleanliness in rooms and overall facilities (from gym, pool, laundry)

room service and maintenance team, extreme cleanliness in rooms and overall facilities (from gym, pool, laundry)

we travel with 3 young kids we have other expectations

the staff was extremely nice and hospitable. free hot chocolate machine made my kids day

a fun wine bar also available ud83dude0a

i liked the art above the bed and the wine bar in the the lobby

rooms, accommodating staff, easy bart access

clean, spacious, great shuttle service, super close to airport

shuttle easy to find, pool, good gym, walk along the bay shore, food available

pool table, pool and gym

i was able to take a shuttle to the airport they come every 20 minutes which is convenient

there was several outside locations to sit and enjoy the outdoors with things to entertain the kids

heated pool

the restaurant staff is so friendly! the gym is excellent

,late check out, beds were amazingly comfortable, staff very helpful, great lounge/ grill in hotel

allowed us to have early check in which was exactly what we needed after the 14 hour flight home from singapore

airport shuttle, nice room .

they have a shuttle that picked you up and take you to the airport and bring you back

they even accommodated my request for early check in and late checkout due to our flight times

kumar was awesome let me in on a early check in rooms were super clean beds where the best will definitely recommend and stay

hotel didn't respond to my questions around hotel shuttle service or early check in previously posted twice

she didn't provide information on free wifi for members or any perks associated

i liked the shuttle to the airport, after a good,quiet night's sleep in an exceptionally clean room

staff was amazing and it was really nice having the complimentary airport shuttle to catch an early morning flight

to airport with shuttle

room service menu was same as restaurant, which for dinner was limited

and the bar accomodated us last minute even if we almost came closing time

room were nice and the gym was really nice

we booked it because of its location and shuttle

the airport shuttle was right on time with a great driver

staff were very welcoming and the breakfast was the best free buffet that i have had

so friendly and accommodating, free parking, free airport shuttle and great location

pool

was super close to sfo front desk allowed early check in morning shuttle super convenient store that sells premade meals

fit our family of five comfortably (3 kids)

a family stayed in the room next to us and the kids got very loud early in the morning, so we're couldn't sleep in

it is so clean and huge! also, we like the pool.

in the same area is a washer and dryer for laundry needs

no heated pool, what a bumer

my kids used the gym and appreciated that option was actually there, despite being a smaller hotel

one guest to use laundry facility all day, had to hunt people down towels, no one answered front desk phone and no

the breakfast had plenty of good options.

we enjoyed the pool and room service

th friendly staff and the bar tender in the restaurant.

room new bedding good airport hotel shuttle bus also good and the drivers were very helpful with our

even the paper note was full of previous guests notes and various odd drawings seemingly of kids

we arrived late at night with tired and cranky kids on christmas day

kitchenette not working, bathroom door lock not working, and smell of strong food being cooked

we stayed in deluxe room with kitchen

the photographs show a kitchen area, but this was not

the room was huge and the kitchen was a nice bonus

couldn't use the sink in the kitchenette

i requested for the late check out at 1pm and it was granted that day

airport shuttle service that runs every 30 minutes was very convenient

room was very nice, bar area was nice,

business woman), kind/helpful staff throughout, excellent on-site hotel restaurant & bar with extended hours

the hallways always had dishes from room service for days. our shower curtain was dirty.

nice clean rooms with comfortable beds. free shuttle was so a bonus

shuttle bus didn’t show up after waiting for an hour an air crew staying in double tree advised

no airport shuttle

clean, nice area and convenient location and a shuttle that takes guests to the

airport shuttle information at the airport not clear.

indoor pool is fun

has a gym and a pool

complimentary wine tasting with snacks and a delicious breakfast included with room

work,no toothpaste, pillows were uncomfortable, not enough dining options & i couldn't get any room service

the rooms were comfortable, the room service was good, and the interior of the hotel was beautiful

really appreciated the airport shuttle service.

staff was great and your room service was spectacular

very poor wifi.hardly works. noisy air-conditioning.

only upon request, no laundry during weekend days, ac ground standing unit, parking with charges, closest services shops

free wifi in the room.

the noise coming from the bar downstairs is terrible, the bar is independent

allowed early check in, clean facility

the bar right next door it was loud

the bar on the first floor makes noise all the night

i thought there would be like hand soap dispenser or small bottle but it was just the bar soaps which i thought was kinda weird

the rooms were clean and tidy and there was ice and vending machine and laundry facilities on site

supermarkets, laundry and lots of bars and restaurants within walking distance

helpfulness of the staff. good laundry. nice and clean.

accessibility, having an ironing box and laundry

though our stay was short and we didn't need to do laundry, i noticed the coin laundry that looked very clean

late check out was given with out haste

the 2 bdrm apartment was so roomy and pleasant. lovely sitting room, big kitchen , and do clean.

staff, great location, great value for the $, and way better than the usual free breakfast

i loved having a kitchen and a sitting room!

space, the room were more like an apartment with dinning room, family room and kitchen

nice that they provided standard hotel breakfast.

i was surprised to find out the laundry facility was

breakfast and good customer service. the room was large too.

clean room nice gym

the beds were comfortable and the breakfast was delicious.

great view overlooking the golf course

restaurant bar is advertised and for the second time staying here they were closed

good coffee, clean room and bathroom, good wifi, friendly staff

stay again beds were comfy but could feel kids running up and down the halls past midnight

if they had wifi they never said it and i never knew i had to pay for parking until i got there

there is even a small gym for basic stretching

do you give this room to all the couples with kids

allow early check in

neigbourhood a bit run down, especially if travelling with kids.

location was central but it was also rather dodgy and a bit rough, especially if travelling with kids

early check in available upon availability

the parking lot is small under the building due to the pole

parking is too small

there was plenty of parking close to our room, which was great

tight parking

location for what i needed, room was well designed and laundry was very inexpensive

we were very pleased with the early check in availability.

kids might struggle to find enough to eat although plenty of pastries available

kids might struggle to find enough to eat although plenty of pastries available

i felt very comfortable staying with my two teenage kids here

location staff early check in safety

was a golf trip for us

the kitchen was always open for drinks, coffee, snacks and wine

the breakfast they brought to our room was excellent

such a beautiful property, very friendly/helpful staff, clean suite, lovely breakfast

excellent breakfast. very spacious room. friendly and helpful staff.

it was simple the shared bathrooms were fine no issues loved the kitchen area we spend in there just sitting and talking and people watching great

the common kitchen area is awesome to have at your disposal, too

the kitchen was lovely and bright with great seating.

and was able to accommodate an early check in

tea time and very good breakfast in a clean and clear kitchen