rly morning) but there are times when it is very slow

location close to office, walking distance to nearby food places, or nice restaurant and bar inside to grab a bite to eat

clean, attractive rooms convenient to absolutely everything free parking

you have to pay for parking

liked the gym

just wish the pool & jacuzzi were open later than 10pm.

also, we could hear a lot of noise from the pool/hot tub

t a little small), friendly and helpful staff, great location close to the airport and some

also to set up free wifi was complicated and intermittent

that it had on-site bar and restaurant

laundry facilities are good

i appreciate the minimal pet fee and that they allow cats

kitchenette was nice

room was clean and bed comfortable. i liked the kitchenette even though i did not use it.

the $25/dog/night pet fee is prohibitive, especially when i travel with both of my dogs

i promised the kids we were going to swim

we were here for volleyball so kids leaving to be at courts by 7

hard to relax in the spa or pool with kids running around

better quality soap and bigger bar soap. hot water was a not always hot

she explained that she was not allowed to write '3 kids' on the coupon

location, clean, quiet, great room layout, great breakfast

we had a nice studio room with a full kitchen

24 hour self service laundry using the app was perfect for a long time stay

breakfast is really good, and it will be refreshed from time to time.

breakfast is always good

staff is very nice. the bed is comfy. the breakfast is good.

advertise gym, but have 5 pieces of equipment and only one works, everything else is broken

breakfast: breakfast was great

service was great, very nice staff the gym is excellent for an hotel and for someone who trains seriously it makes a big

no fruit at breakfast except bananas

the dryer didn’t dry so well in the laundry room!

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

and free laundry

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent, rooms are small, no facility apart from parking

the 24 hour help #…she gave me a code for a “concierge closet” which turned out to be a laundry room with two locked closets… so no tv for our two night stay

i was even able to order custom egg white omelets, and my kids loved the pancakes and french toast

wifi

rooms seemed more like a small apartment, fully furnished with a small kitchen

and my husband and i had our own room and bathroom as well as another room and bathroom for the kids

they had a basketball court, pool, gym, and board games for the guest

parking is too small

location for what i needed, room was well designed and laundry was very inexpensive

parking was tricky

the parking was tight to say the least, but manageable

the parking lot is small under the building due to the pole

i also liked that they have a kitchenette

the studio. everything in there. small kitchen

laundry room, tv

kitchenette

having my own kitchen and full size fridge.

the room was clean. it was close to the laundry machine and the parking lot.

microwave, no fridge, no coffee, no continental breakfast, lied about room service, dirty, no elevator

motel was within sight of oracle, near the freeway, and the pool was in sunlight more than 6 hours during the day

the pool could have been cleaner

i like the swimming pool

kitchen supplies inadequate

liked being able to get a two room suite with a kitchen

they offer free hot breakfast which is better than i expected

we enjoyed the pool and whirlpool

when i went to breakfast at 8am, there's no fruits or yogurt or muffins.

it was near the freeway. room was clean and the breakfast was good too.

thanks for the breakfast

only thing is more selection of breakfast items, maybe include some microwaveable burritos/egg sandwiches and different fruits

the kitchen really helps and the low prices is what keeps me coming back

breakfast is too simple

i liked the available parking, large room, comfy bed, clean, quiet and safe area.

thing that was a little inconvenient was the traffice on el camino at 8:00 am to get out of the parking lot but that was not the hotels fault

very close to restaurants, groceries, banks, and laundry mat

vehicle parked and blocking view of oncoming traffic as attempting to leave parking

the parking area is a little steaper.

poor reception on tv and hard to connect with wifi

i used my hotspot as it was secure. free wifi wasn't secure

has gym and sauna

there is even a small gym for basic stretching

screaming kids and parents past midnight

gym and

great stay, clean, comfortable, good breakfast.

location, location, location. oh, and free laundry facilities.

the guest laundry situation was not the clearest and there was inconsistencies between staff.

cleanness, staff, breakfast, gym

and great amenities (swimming pool, bar, restaurant, espresso bar with seating or grab'n' go, room service) (+)room service option the big gym (+) it has a nice selection of food for room service (-)vending machines ( for sodas, juice, water) no room service for when i m feeling lazy and don t feel like going (-)stayed here some years ago, and the food options available for room service were truly outstanding then; sadly the pandemic has meant that options are now more (+) breakfast and room service were great super fast and great service from gabriela (-) no information in room like pool hours or what is avail in restaurant or if they have room service (+) i also ordered room service on last day,i wanted soft scrambled eggs,which was not communication to the chef,pork (+)the bed. the room service.

the gym had everything i needed and the bar was good as well

central location quiet comfortable bed nice gym

points - size of room - comfortable bed - view over the lagoon - quiet area - pool & gym - good restaurants nearby less good - expensive car parking and breakfast - noisy

nice gym but more equipment would make difference

daily parking fee (15) and pet fee (50) not immediately clear

maybe more variety of pancakes or waffles for the kids or muffins

trundle bed/sofa was perfect for traveling with kids

the pool was indoors it got chilly outside, outside of that my daughter and her friends loved the pool,

outdoor pool:/

excellent breakfast perfect room excellent service

gym was amazing, breakfast was definitely amazing

everything about it was amazing. breakfast was sooooo good also.

clean, good staffing, great breakfast

gym facilities are

the hotel seems fairly new and very clean. breakfast spread was great and staff was friendly.

breakfast was great. staff was nice!

also, a few more machines and weights within the gym would be desirable

the staff was wonderful and breakfast was delicious

very good breakfast included. quiet room. clean. comfortable bed and pillows.

great staff, great location, great rooms, great breakfast... just a great hotel!

there is a pool and gym on-site as well

clean, convenient location. that one night stay was well worth the money. a great breakfast.

microwave/mini-fridge in every room, laundry facilities, very clean overall

also had a great variety of hot and cold breakfast items and 24/7 pantry in case you got hungry

location, quiet, agents, room and of course the breakfast!

from the time i check-in to meet staff, to the time i leave to meet hotel employee for breakfast

patio furniture at pool was in shambles

good room, tv, air conditioning, location, laundry

pool which was advertised as open was “under renovation

kindness by staff clean nice breakfast

provided dishes and a big enough table for the kids to eat at

good breakfast

quiet and clean. breakfast excellent.

we stayed in the 2 bedroom with our 3 kids and had plenty of room

no self serve laundry facilities

wifi was spotty.

only upon request, no laundry during weekend days, ac ground standing unit, parking with charges, closest services shops

the room service could make it easier

gym and pool are decent enough if you want a quick pump while on vacation

soft towels, comfy bed, pool, indoor jacuzzi, and good sized fitness room for a hotel

complimentary wine tasting with snacks and a delicious breakfast included with room

free buffet breakfast, the best! excellent room service

free breakfast and open bar from 5-7:30pm

lounge seats needed in the pool, room service should be added

shuttle bus didn’t show up after waiting for an hour an air crew staying in double tree advised

is shuttle bus to/from the airport

no airport shuttle

room was clean and big. location is good and so is the shuttle service

excellent decor, quiet, large room, good facilities, extremely comfortable bed, airport shuttle

hotel provides free shuttle from sfo. rooms were clean and we had a good stay

they were able to accommodate us to an early check in providing we paid an additional charge.

business woman), kind/helpful staff throughout, excellent on-site hotel restaurant & bar with extended hours

staff gave me a late check out that i requested at check in, which they did not have to do, but it was appreciated

room was very nice, bar area was nice,

was in a quiet park of san jose by the drive in

the breakfast is too poor.

nice place and good breakfast. nice people.

the staff is very nice and they get you anything that you need. the room is big and has kitchen.

it has fully equipped kitchen and laundry room

no ice machine. no coin laundry. no clean linen for the sofa bed. 0⁰9

it has a nice gym as well

had an early checkin available and had everything on-site that i needed: gym, restaurant, comfortable bed, etc

when i booked i was told breakfast was included for 2 adults 2 kids and i get there and they argue and say it's only for 2 people and try to get more money out of

clean.armando was great and and the gentleman at the bar was also great.

the gym offers all needed equipment and is held in a great condition with quite good machines.

days, we skipped starbucks run in order to get to our room since we were tired and traveling with kids

close to airport, airport courtesy shuttle service, breakfast included, quick access to freeway

nice clean rooms and hot breakfast buffet

only thing we didn't like was not being able to get shuttle service from the airport to the hotel

not a huge deal but i would prefer to not walk my kids by people drinking if possible

there is only one microwave for all of the hotel to use which is outside in the pool area

friendly staff! spacious rooms! easy access to parking lot. there’s on-site laundry.

pleasant hotel, big clean rooms, a pool, good breakfast option nearby, close to the freeway, coffee and tea available all

the pool was closed at 9pm

are clean, stuff are super nice, the location is very convenient (right next to fwy 101), has laundry inside

i used their gym almost everyday and was pleased that they had an elliptical machine

we had a great stay. we loved the bar area great drinks and food options.

nice hotel close to the airport great restaurant and bar and airport shuttle

comfy beds, clean, great friendly staff who are good with kids

nice hotel, very clean and newly furnished, pool was warm and nice, gym good, all was perfect

it's very nasty to be in the pool and have all the smokers stand arouns about 10 feet from all of us

breakfast extend breakfast time

good variety of breakfast items.

we had an accessible ground level room near the pool, which was what we needed

hard to get to traffic wise. luckily we were turning right out of hotel. pool was not heated.

to pool and fitness center and how clean and light and bright it is

to pool and fitness center and how clean and light and bright it is

this hotel is quiet has a great bar and restaurant and pretty views

it was quiet, clean and loved the pool.

brand new. nice decor and great pool. friendly staff and super centrally located fabulous value.

we booked it because of its location and shuttle

her criteria are breakfast, gym, and clean rooms

she did accommodate us on early check in

so friendly and accommodating, free parking, free airport shuttle and great location

fantastic staff very accommodating. reliable shuttle service

staff was amazing and it was really nice having the complimentary airport shuttle to catch an early morning flight

called room service twice for extra pillow and blankets didn't receive any

location and shuttle service to sfo

room service menu was same as restaurant, which for dinner was limited

very clean, modern hotel with a nice gym. close to the airport which is why we had chosen it.

very close to the airport. the shuttle bus is very convenient. big rooms and good breakfast.

location was great. right by airport. appreciated getting early check in and late check out

nice location , big rooms , decent breakfast, lovely staff

great breakfast, great price, great location. breakfast and service were fantastic!

environment; spacious room; friendly, helpful, and professional staff; complimentary shuttle

location perfect for the airport. bar & grill really good.reception staff excellent

the pool area was also nice and my children enjoyed it

not supervision at the pool

proximity to airport restaurant pool and gym

loved the real gym: great updated equipment (i

the free shuttle was a godsend

clean, modern, comfy beds, pool and games for kids

shuttle to airport

they are good to me and to my kids

area was large, welcoming, open area, full of activity, young professional crowd, playing pool,

staff, love the rooms, poolud83dudc4dud83cudffb, gym ud83dudc4dud83cudffb, great breakfast

large room with kitchen area and nice bathroom

i really like the breakfast and its convenient location.

elevator was to far from the room, this didn’t allow us to use the hotel pool or gym.

the kitchenette was very clean and the breakfast in the morning was really great

an early check in (only 15 min after i booked the room), nice staff, good location- 5 min from the

we travel with 3 young kids we have other expectations

the staff was extremely nice and hospitable. free hot chocolate machine made my kids day

i travelled with kids and many pieces of luggage, there wasn't anyone to help with bags, the reception was man by

rooms, accommodating staff, easy bart access

great service. free electric vehicle parking

hotel had sufficient parking, had hot self serve coffee available for guests in the lobby, complimentary hot breakfast

breakfast burritos with chorizo!!

loud parking lot next door

parking. great breakfast. friendly staff.

clean, quiet room--pleasant decor and lots of space; excellent breakfast.

clean room...very nice friendly staff...breakfast was very good

nice pool and good breakfast buffet. room was clean and spacious.

pool is closed

thought the pool/juccuzi was not user friendly

late check out

breakfast should have hard boiled eggs, lunch meats and cheeses available to advertise that

wifi was really slow

no light in the parking lots

good breakfast.

no wifi for ipad

we started off with cocktails at the bar and enjoyed chatting with our bartenders and watching the basketball playoffs

great view! good service! happy smile! all is perfect for my kids! they are all exciting!

was after 11pm) but we were able to get something from the 24

the restaurant and bar food and service was also exceptional

the hotel has great food and offers room service

very friendly staff, and good breakfast

carpet smells bad, location hard to walk to things from. no pool or gym .

breakfast was very good and the menu changed every day

point it exceeded in the very nice new shower, spacious room

dn t use the

electric vehicle charging. laundry on premises. no touch door keys.

there was also a small gym/ fitness room

t i like the fact that it was secured walkway - nice touch wifi was unsecured per my devices but maintained with no

breakfast was great.

parking right outside the room

airport shuttle service good breakfast friendly and helpful staff large room good room amenities

well appointed kitchen

clean , roomy and very homey. the mini kitchen surprised us.

the staff was excellent and the shuttle was great

immaculately clean and spacious room with kitchenette as well as convenient parking below and very friendly staff

very flexible, tasty breakfast, really cute renewal of old motor court.

the breakfast was absolutely perfect for our family, with lots of cold, hot, and fresh options

the staff very friendly as accommodating, breakfast had a variety of choices from cold breakfast to hot, it was all there

location and value ease of parking. no parking fee. hot breakfast

no breakfast

free shuttle to the airport, location and price point

our room was nice and was great for our kids.

breakfast was included in the room price and was excellent as was free shuttle to the airport

they charged me extra for early check in.

delicious breakfast good location

hotel is new and very clean pool. also staff are so nice

beautiful garden with a lot of seating and pool

had an extended stay at the hotel nia during covid, and during the summer when the pool was sublime

bar was pricey

not able to order anything from the bar or restaurant until 4 pm, while by the pool

wifi was good and there wasn't too much noise from the el camino real

wifi

bed lovely staff helped us out with early check in/out times close to sfo airport close to great food coffee, fridge, iron and

the wifi block some of the websites

the bed & wifi

punctual shuttles service to airport

late check out optional

first room we were given was smokey and near the breakfast area which was on the second floor in the center of the rooms

breakfast is the best breakfast i had in sf, waffle maker, bread, bagel etc etc

quiet location but quick to sfo and free shuttle & breakfast

i also saw a laundry facilities available

free shuttle

clean , friendly stuff and gym bus stop and cafe right around the corner

i didn't like the gym. impossible to use. smell bad, small.

counter you have the avenue full of different restaurants different cuisines and they even have a casino at the end of the ave

like the cottage type rooms and amenities such as free parking , breakfast and swimming pool is an added bonus

i arrived about 4:15 pm, i discovered that my second floor room was directly across from the pool

felt home away from home, tea and coffee were available all the time, laundry was free and breakfast was wonderful

nice breakfast in the morning

i asked for early check in and late check out since i was travelling with the baby

we called hotel for early check in and they let us check in early

shuttle service very punctual

great airport shuttle too

location, clean and spacious rooms, breakfast provided and there’s always coffee/tea/beverages

the best was so comfy & clean. a plus for shuttle transportation but we didn’t use it.

i drive an over sized truck and they had a place for me to park on

we're night owls so late check out is always something we ask for and regency was happy too accommodate an extra hour

insisted i take some pastries & fruit at check in as breakfast wouldn’t be open when i had to depart at 5am

the gym equipment is very dated

close to airport, amenities not listed on web site (breakfast, gym)

gym was not very good

provide a sheet in the room desk that supplies information like hours of breakfast, hours of wine / cookies, hours of operation for pool and location

loved having a full kitchen

clean, nice room design and all the kitchen appliances including clean dishes if needed

breakfast was good, with a good spot to sit down

laundry and free detergent and sheets, the friendly staff, the location, the cleanliness, the

the selections for breakfast had a full for many hours

bed really comfortable. amenities good and breakfast basic. staff helpful and welcoming!

very broad and quiet in addition to some simple nearby extras you may want to have like a tiny gym room or a food delivery from their kitchen with a wide variety of food categories like italian

staff was friendly and all facilities were clean (gym, eating area, parking lot)

the gym was closed

the weight machine in the gym doesn’t have the bench but it’s manageable

the mini gym is currently closed, but looks very nice

wifi didn't automatically connect so had to waste time on phone getting connected

early check in was available

wifi, unable to log any of my devices until the morning that i checked out and as a overseas

very good staff weight room breakfast

breakfast was better than expected

good breakfast: oatmeal, boiled eggs, fruits, some of yogurts, bagels

we even walked to have breakfast at a nearby restaurant one morning and it was so nice

nice breakfast

healthy breakfast was missing for a just perfect. (no dislike still).

the breakfast was good.

none,excep will be nice to have a pool in this beautiful hotel.

we would appreciate to be noticed to the whirl pool and hot breakfast not available due to covid

the jet spa jacuzzi water was dirty

i like it the place was good and quite there’s a cute nice little pool and fitness room

i have a sleep problem and your staff found me a very nice quiet room by the pool

hotel but you certainly get more than your value for your money in the warm months there's a pool we've been staying here for years and we think it's the best value in the city for a budget

the shuttle service was excellent and on time and the driver was exceptionally helpful with our baggage

is closer to the motel ,the bus station, airport, shuttle and mcdonald's plus wonderful

the pool was closed.

the free shuttle was much appreciated and it leaves every half hour

location by the airport was great with a easy to use shuttle available

very overwhelmed by the front desk staff and the shuttle drivers

the shuttle service worked perfectly

super comfy beds, spacious for 4, located 5 mins from airport, free airport shuttle.

location, bar / restaurant in hotel

hotel bar is great but, perhaps could use one more bar tender on busy weekend nights.

handy for the airport bed comfortable rooms big gym decent

staff were nice, and i really like that their gym is 24 hours

the stage was super friendly and there is a restaurant and bar inside. close to the airport.

liked the fitness room

i was able to get early check in and late check out

i also liked the fitness center with brand new equipment

close to airport & onsite laundry. the room had two bathrooms & two tv. great service 7 staff.

i was able to get early check in and late check out

i loved the complimentary breakfast, close location to the airport and the comfy/clean room.

staff was very friendly. location was very neat and tidy. breakfast was good.

clean, comfortable and roomy. the breakfast and coffee was very good

large room, good breakfast and gym.

the delicious warm breakfast provided a lovely start to a long day of flight

good late check out

was pretty happy there was a fitness facility

-because of covid the airport shuttle didn't work (but they called a taxi for us❤️) the laundry was not working and the

there is not wifi, the breakfast not include egg and sausage

laundry really expensive to do on site

more breakfast buffet

we were assigned room 101 - a first floor room opposite the laundry, and next to the stairwell

were given the room across from the laundry room

they didn t have any quarters for the laundry.

complimentary shuttle bus and laundry room

the breakfast was bacon, eggs, bagels and cereal daily, which is nice for an extended hotel

floors/ceilings are very thin so we listened to the people's kids above us running back and forth all day and night

laundry, room with kitchenette

and friendly staff, doggie friendly, room well appointed, kitchen well stocked, ample water in shower, walking distance to starbucks and sooo quiet

breakfast was adequate

forget about room service, takes forever to get an answer

pool policy

, front rep, treated us to room service

the grounds were messy & trash lying around every corner, room service trays line the halls

wet by the elevators due to kids swimming and going in and out.

group of kids came in for breakfast at 6am when we arrived as our plane was delayed significantly

improvement - could have more amenities outside room, like swimming pool/spa/games room for kids

breakfast was very good

laundry for guests per floor! fitness facilities and overall room

the breakfast was very good clean room and excellent service

the hotel has a decent gym

breakfast was good, they served sausage patties, eggs, oatmeal, fresh waffles, apples, orange juice

clean, good breakfast, location was good, spread out, will go back

gym was good and we used it- not too busy

value for money with large clean rooms, good gym, breakfast with lots of options and a good location right near the highway into downtown san

liked the staff as they were very helpful and the breakfast given was great considering it’s free and was fast and easy process when checking in

coffee, tea and hot chocolate available 24/7 nice little gym area

staff, super clean rooms and comfy too, awesome breakfast, beautiful courtyard at night with fire pit and hot tub

the breakfast selection was good, especially appreciated the almond milk, and fresh fruit.

no breakfast due to covid-19 exceptional value

all clean, good hot breakfast, very good coffee, quiet place. nice evening front desk.

was good, shuttle bus and front desk staff were very helpful and responsive to queries

allowed us early check in, and when our flight was delayed they allowed us a late check out

pool could be updated

big clean room, excellent continental breakfast, nice facilities (eg gym and pool), plenty of parking, felt safe and

they let us in a early check

laundry room only had one small washer and two dryers

not that i didn’t like, but i would have liked a pool.

no pool and the hot tub is an empty hole

being able to get a cot for one of the kids, not available

it had a big kitchen, microwave, dishwasher, large refrigerator, electric stove, and all the utensils needed

late check out for an extra $30, luggage storage

free airport shuttle available

the staff welcomed our visitors and were very accommodating with the pool and bbq facilities.

everything-breakfast, cleanliness, room.

whole layout of the room was excellent very clean in and out great bar and it was a great vibe recommend it to anyone who is coming to the area

ground floor gym and small convenience store useful

the room was beautiful and so roomy! it was also lovely to have a pool and fitness area.

we very much appreciated the late check out and that the property is within walking distance to a few restaurants and a

also got a complementary late check out

on the 2nd floor and the person above us spent all night pacing the room heavy footed and the kids in the room next to us were up all night running around the room

very great place for stay before departure (they offer airport shuttle, guest laundry and etc).

breakfast options are starbucks and pay as you go

great staff! they have a laundry room, 2 rooms for gym (1 cardio and the other weights)

great staff! they have a laundry room, 2 rooms for gym (1 cardio and the other weights)