pool time in evening on a hot summer day was lovely

breakfast only to 9.

good breakfast

didn’t use breakfast as i was on crutches but the main desk manager was very, very kind and the room was

very courteous staff and good breakfast selection.

breakfast was not good

glad for the gym.

the staff was more than accomodating. breakfast was great. room was recently updated.

breakfast was good! location was convenient to santa cruz

friendly staff greets me every single time, small gym is available

wifi wasn't great

roomed in #470, the wifi at first was not working, had to get it restarted

staff, access to wifi, rm,amenities,

food was good, location was ok, pool was full with kids, gym was decent but ac wasn t working.

wifi antiquated, front desk very unfriendly, coffee maker not work in room.

my room was facing parking and can hear thrash trucks in the morning

liked the location and the rooms were quiet , nice atmosphere by the pool and staff was very accommodating and

we were there to play pasatiempo golf course and we we're so close to the course that we could see one of the holes from our room

grounds and pool area

it was quiet, clean, and the pool and grounds were on point

clean rooms, full breakfast, staff friendly and helpful, and great location to boardwalk.

very clean comfortable and had everything we needed breakfast was amazing love the location

we were 3 mins late on check out :)) in addition if they had spent 100 usd more on weights the gym would have been absolutely decent

friendly staff, breakfast had a good spread and no hold ups whatsoever.

there’s even a small gym

the pool and the service.

the parking was a little tight for suvs and trucks.. the pool was smaller then usual

the breakfast was acceptable, given the covid restrictions mandated by this administration.

the breakfast was very nice

pool was small, but not a problem because the beach was the main attraction

room and bathroom, comfortable clean beds , beautiful pool and spa , great location in town

breakfast is a courtesy so there wasn't much of a selection and if you wake up later to go, you get

towels provided by the sparkling clean pool

i'm wondering if this was because i was in the room right next to the maids laundry area and there was a back-up

the pool is small but warm so it was fun after a cold swim at the beach the location close to

great breakfast

the room shakes every time laundry is done

the breakfast clean rooms amazing location

our room was next to the laundry room and probably because of that the beds were shaking.

everything was great!! the pool, breakfast the employees wonderful

in and out, best treatment in the office, great breakfast, very clean rooms as well as

pool was closed no breakfast served

the breakfast was good - make your own waffles

pool not working

covid there are some state imposed limitations : breakfast is not available at all, and the pool is closed

everyone was nice, room was clean, and the pool was clean and open each day

breakfast options

good breakfast, clean rooms, friendly staff

also appreciated the continental breakfast every morning

sleep as we were next to the staff laundry room

main pool and jacuzzi were packed with kids, but it was nice that they had an adults-only pool and jacuzzi as well

adults swim pool and kids swim pool. hot tub. nice view

additional resort fee is a bit cheeky and the room service is ridiculously expensive with lots of hidden charges - we ordered a $20 burger with

great gym

room service food was horrible, parking hard to find

famiky hotel with lots of opportunities to engage kids

i got to watch the 49ers beat cleveland and the kids swam and napped

gym, ice machine & water machine, pool area and bar by pool

lovely, staff lovely, rooms lovely, swimming pool lovely, bar and restaurant lovely

very dangerous especially for kids

free parking and early check in

product odor), centrally located (15 min walk to beach boardwalk or downtown), safe area, heated pool, quiet room, good maid service, relaxed 11:

the pool was really cold

nice pool complimentary breakfast nicely decorated and very clean room: a pleasure to stay after some

we like the two room option available. nice safe pool area and enough parking for guests.

it may not have everything some of the newer hip hotels have (indoor pool, exercise facility, bar, etc

laundry we were told was broken, and found some dirty sheets on the sleeper couch when opened but

to get too not too far from the boardwalk the staff was friendly and the breakfast was very good most places give u cereal and donuts but they had everything eggs bacon

gym was closed and one of the reasons i chose this hotel

gym should be open layer

long line for breakfast

the staff was helpful. there is available laundry for visitors.

appreciate the spaciousness of the rooms, the entire kitchen area and dining space, separated from the bedroom makes you truly feel like you have your

the sitting room and kitchen were a huge bonus for our double quween bed room

the room is spacious and has a full sized kitchen (in a separate room with table and chairs,

having a kitchen and getting kitchen utensils was a big plus

it also said heated pool but that was across the street

the property also comes with access to a hot tub and small pool

everything! enjoyed the pool and hot tub.

early check in

heated pool

parking area too congested pricey for the amenities no cart available upon arrival a laundry facility would be

nice selection of draft beer and wine in the small bar downstairs

there is no laundry in the hotel.

pool and hot tub were great!

staff used guests laundry room for the hotel's laundry, such as bed linens

every time we needed something as two of us broke out in some kind of rash, whether it’s the laundry detergent or the fact that the sheets weren’t washed but whatever it was it wasn’t cool

found staff in the laundry room

reasonable pet fee

the laundry room was locked

great staff, great location, and they allow dogs! guest laundry is good too!

a room with a spa bath and got a shower

the tub spa was broken

coffee maker did not work,spa upgrade did not meet expectations

the staff was very friendly and even kept the pool open a bit later when he saw that many people were enjoying it

reasonable distance to the exit .... access to the spa and pool

accommodated late check out (12am) i run she is beautiful…it gives me enough time to run and go back at the

charge 11:00 for parking $50 pet fee outrageous

the carpet was damp

the pool was nice. kids loved it.

$50 pet fee

is one of my kids favorite hotels can't beat a indoor pool and spa also has a garden park a min from hotel kids love the also the younger lady she's awesome and

the indoor pool is what makes us return at this time of year.

bed were super comfortable and i love the size of the tv. swimming pool and spa was awesome.

wish the kitchen was stocked with plates and utensils. also, the hot water ran out!

delux king room has a full kitchen

we enjoyed the pool and spa at the end of the day

it was clean and well layout and quiet. had a very nice breakfast.

location, very clean, great breakfast, most comfortable beds and pillows

gym is small & lacking some mats

loved the rooms, the breakfast, the pool/hottub, and the proximity to west cliff, natural bridges and ucsc's coastal science center

suite has 2 room and kitchen area.

and very big two rooms with queen beds, big kitchen inside the room with facilities,good and clean bath room

in the room (not advertised) and i'm not sure it was hooked up - would have been nice to have a kitchen

i would appreciate a few simple items for the kitchen

great value- i didn’t know it came with a kitchen too! we will return!

the complimentary breakfast was very good each morning

spa tub was extraordinarily deep for regular showering- it was too awkward and hazardous getting in

cleanliness - room and overall property plus superb complimentary breakfast.

closet didn't have plastic bag for laundry

clean, comfortable, free parking and access to ev charger.

a few of the kids that were staying with us, could not get their wi-fi to work

could hear and feel kids jumping around

awesome continental breakfast- staff super friendly and very clean & comfortable rooms

the parking is a little tight. and there is no elevator to breakfast on the 2nd floor.

the spa is hot and private and open until 11pm

air conditioner did not work, window could not open, smelled like dirty laundry, treated rude, no hbo or wifi as advertised

torch lite website states that there is a pool and free breakfast and a laundry room

there was a laundrymat right around the corner.

no laundry room that was advertised

room, unhelpful staff, guest laundry dirty and uninviting, dryer didn't work

shower rehab was nice and enjoyed kitchen area

clean room,small kitchen,comfortable bed,quiet and best of all very clean

room had a kitchen too, everything but a stove

working to give me a downstairs room, offering a late check out, where to go in town

room, even had a separate kitchen area with fridge and microwave

nice lady at counter office. got early check in & out late, authorized.!

we got early check in

a bathtub, but the bathroom was super nice with a huge shower, i was just traveling with young kids who prefer baths before bed

guest laundry didn’t work properly- took the money for washing powder but no washing powder

was a bit hard for me personally, but my husband and kids enjoyed it

laundry facility was great

easy walking distance to the beach and boardwalk for the kids

my family enjoyed the pool the beds are super comfy

don't get a room behind the pool unless you love screaming kids

the swimming pool was very clean

it had a great kitchen

nice pool, very clean and comfortable.

they serve breakfast that's what it says on their advertisement but all they do is give a granola bar and

we didn’t utilize the pool this time

breakfast was very limited options.

the breakfast was yummy and pleased both adults and kids

the water pressure, pool needs cleaning.

friendly and responsive service from the valet parking, receptionist, to the bar tender in the lobby

we tried to sit by the pool and i wished there had been a glass extending the surrounding wall another 4 feet

they offered a spa service and had a 24/7 gym which would make this even easier for most

the pool is heated the kids loved that

5) we asked tyler about how was the operation of the laundry service

pool is cold not heated.

kids enjoyed their free breakfast before checkout

pool was closed.

the pool is small but my kids enjoyed a nice dip after a trip to the beach

pool was good perfect for the grandkids

the little there is gets taken away while families are still trying to feed their kids

like that it had a gym and washer and dryer

the kids loved the waffles

breakfast was decent with enough options for the kids and adults alike

and clean hotel with a nice small gym

location location location, it was close to family bowling and the boardwalk and miniature golf.

early check in

we got here early, and neal in the office moved his vehicle so we could park ours in front of the office and offered to keep an eye on the bikes

clean. location. breakfast.

location near boardwalk breakfast included adequate parking guest laundry

,breakfast was good for start of day

is located in a good spot close to the beach, it was great to stay, plus the breakfast is really acomódate while restaurants open

would have been nice to have a swimming pool but we made up for it going to capitola beach near by

could use some updates, but i don't really care about an outdated kitchen on vacation.

we had a full kitchen, bunk beds and our own private bedroom

very quiet and the spa tub was huge

less than 5 minutes to walk to the beach, which you can see from the parking lot

next to boardwalk, the room was super clean and was as big as a 1 bedroom apartment with a full kitchen, stove and fridge it was very nice

location; kitchen

free wifi

wifi was spotty

in front of the pool and very close to reception so that was handy since due to covid there is no room service i had to be going to pick up towels or trash bags

the room was single level and near the pool and the parking lot so it was easy to unpack the car

i wish the pool was warm

the room was very nice and clean, balcony over looking the pool, very cozy and comfortable

the pool is more for coming to your hotel and cooling off, as it is only four and a half feet deep

pool wasn’t heated.

the pool was in a very nice location on the property

and the bar was very clean and friendly, as was the gentleman at the front desk

there is a thai restaurant and bar next to the rooms, so if you don't want to go far, you can head over there

put a small hand towel bar next to the sink

need a hook or small towel bar next to the sink

single mom forced to lose my son because drunk navy seals tried to kill my boyfriend in a bar fight saved his life pulled up to santa cruz to find a new place and found the most therapeutic

free breakfast with the 'waffle maker' ud83euddc7 ud83dude0b omg are so good and right next to the

limited continental breakfast

was fabulous, the morning breakfast was very well done & the people who work there were amazing

staff was so friendly and helpful, and the breakfast, included in the price, was excellent, with helpful and friendly service as well

staff, big rooms with awesome view of the boardwalk, nice breakfast and coffee all day

asked for a late check out so we could drop off our kid at uc santa cruz in the afternoon and the manager

my kids enjoyed it so much

breakfast, especially with kids

kids liked the waffles for brekkie

free parking and wifi

bar closes to early

it would be so nice to have the option of having a lock for the sliding glass door that the kids cannot reach

my kids enjoyed the pool and the hotel handled all the covid restrictions well

the facilities

was junior lifeguard camp time which we were unaware of upon booking so a bit loud at times with kids yelling but not a big deal, still a great trip

early check in and super friendly staff!

the kitchen was thoughtfully supplied

the pool is so cute, and the motel is small

there’s a darling little pool and a great santa cruz vibe overall

so homey and really great to stay in, the pool looked great too

great decor. i liked the kitchenette. nice to have a pool. close to ocean.

would have loved a hot tub, or the pool to have been heated.

wasn't super clean (old coffee pod in gross coffee maker) and we didn't have bags for our dirty laundry

continental breakfast offering waffles, muffins, yogurt, cereal, fresh fruit, coffee and juices

pool was closed due to it being the off season, but there was no hot tub

clean, good location good breakfast not much variety but good food

the bed was extremely comfortable. the free breakfast was great and he room was beautiful.

the only thing i wish was different is for laundry facilities to open at 8am.

clean, amazing breakfast, pool and spa were clean and open, jet tub in hotel room was massive, super great area, able to walk to all

the complimentary breakfast wasn’t bad either

we were assigned across the hall from the hotel laundry and maintenance hub - hallway filled with maintenance carts

staff was very friendly and accommodated my family got an early check in then gave my kids chocolate chip cookies

the wifi was really slow. breakfast had few options they should add more items.

cleanliness, excellent location, guest service, breakfast was great, hot tub and pool.

my kids loved the pool too

grandsons were bummed the gym and pool closed-covid

the two tvs, the breakfast and the pool were nice bonuses

had a super yummy room service meal of appetizers from their restaurant

advertised restaurant and room service. at hotel. they had neither.

room service was canceled due to covid but this was not noted on the website

room service menu was bizarre and mediocre

they need a better gym.

none . dont' mind. like kitchenette

room was clean and had a usable kitchen and a keurig coffeemaker

large room, with desk corner, well equiped kitchen corner (with large fridge and microwave for your doggy

the full kitchen was so nice

no breakfast available (you can help yourself with the kitchen)

breakfast delicious, and the right size

staff, breakfast, fireplace

the room was nice and the spa bath was awesome

the room was beautiful and very comfortable, and breakfast was yummy too

breakfast was wonderful - there is a set menu but if you want something else they were very

has pool and gym and parking garage

lovely spanish style hotel with great lounging areas. nice outdoor bar area.

was charge a fee for the coffee bar that they did not have.

gym had several things out of service

bar on site was top shelf and the restaurant was quite busy

we were able to park our rv very close to our rooms

very comfortable and clean property breakfast was great - not as good when the main man was off - his replacement didn’t bother with

to some special needs i asked about and was able to assign me a good room location and a late check out for my circumstances

pool

the pool was not heated and was not very clean

i would have perfered to eat breakfast in their area but they closed it off

there should b instructions on how to use the spa tub

breakfast was fine, the location was excellent, and the friendly, helpful staff was exceptional

stayed here for our recent wedding, the staff was exceptional, they allowed early check in for us and our guest as well as made sure we were comfortable, gave us a free

boiled eggs with a pastry for breakfast. i always need a bit of protein so this was great.

there is also a small business center and a gym

have discounted rates while under construction due to lack of amenities such as ice, balcony, gym, etc

gym is very small

the bar has live music and delicious food

the pool and hot tub were excellent

great restaurant and bar with live music

out to staff: clare front desk, rere bartender, hannah bartender and room service, and natalie waitress

rooms, pool

late check out, no problem

i asked for a late check out and the receptionist said is ok, later he became so rude because a arrived 2 hours

the 'free' wifi was ridiculous . . .

wifi coverage is poor, though it is paid

we also had the parking right in front of our room wich was super convenient

parking lot you guys need some more parking

parking lot is to small

our kids enjoyed the swimming pools

restaurant and bar offered a good range of food options and staff attentive

days) and court time

onsite bar and restaurant

a few wear and tears around the edges in the room. parking a challenge when busy.

pool and pool area is very small

i kept missing breakfast .. later time .. i work late wish there wasn’t a 28 day limit .

it was helpful having a kitchen and laundry facilities

there is a wonderful breakfast, a pool, quiet rooms and kitchen areas

i would have liked it better if the pool was indoors

appreciated the well-stocked general store and on-site food options, including the bar cart

about construction work, before, restaurant closed, trash in front of the window, staff at pizza bar unfriendly

due to the lack of hand soap, we had to take a cup from the bar and fill it with hand soap from the bar s restroom just so we could wash our hands in our

unit with bedroom, living room, bathroom, and kitchen

breakfast was just right. typical continental.

full kitchen, i loved

laundry, ample complimentary breakfast, large rooms and a bathtub

love the complimentary laundry facilities

loved that the place had a mini kitchen with all the necessary items for a short stay.

clean and safe with parking with walking distance to ptuneyard and downtown campbell.

breakfast was good

staying in 3 different rooms - there was a nice conference table nearby, and the tables in the breakfast room were available

the kitchen section, pots, breakfast .a lot of things!

food was hot housekeepers friendly pool heated

breakfast is great, pool area pretty. proximity to campbell excellent

breakfast was wonderful

breakfast could have had more variety instead of the same dishes every day

pool, free breakfast, clean room. we had a comfortable stay. recommend it.

nice pool and gym

the safety bar in the shower, but wonder if there are any rooms that have raised toilets for us old folks

room is at 1st floor near pool

after walking all over, finally asked the bar tender

looked over the pool

on site laundry facility was very useful

the room was big , great breakfast burrito! pool and hot tub we're good as well!

warm pool even though the weather was chilly

exhaust fumes in the pool area

that the spa was open

no room service.

the pool is a 3-5 min walk from the hotel. it is shared with the nearby apartments

the food was okay and extremely expensive if you ordered room service.

nice hotel but for a 4 star, i expected a pool and jacuzzi on site.

chose the juniper for the restaurant facilities, and room service

this hotel is super clean, and the staff is outstanding. breakfast is of the hook!

breakfast had many options to choose from. it provided a good start to our day.

the gym was small but decent

washing machine was broken all the time i was there the gym equipment was a bit outdated not bad but a bit

gym, breakfast was great. front desk very helpful.

the laundry machines

hotel was immaculate and breakfast excellent

room was great and with lots of space great breakfast

location, great breakfast, selection, and coffee, great room arrangement

we saw visible spots in both kitchen and bath area

allowed an early check in because they weren't busy

convenient, affordable, clean, and besf of all, a great breakfast

if you’re a parent traveling with kids, i would 100% recommend this hotel

the included breakfast buffet was plentiful with many great choices including fruit, hot dishes including usual

when i asked for a late check out he offered an additional 30 min past check out time, which i thought was pretty lame

friendly people loved in february the hot tub and pool was heated use the hot tub

nothing open from pool to restaurant and bar .....

no towels by the pool

like a scale in the gym

stylish, clean and comfortable with great amenities (this one in particular has a bar with food service and the grounds and pool are

pool was great

had a well equipped kitchen and mini living room

pool was cold

it would also be nice to add a jacuzzi by the pool

swimming pool, gym and location

the courtyard was inviting, with seating around a gas fire pit and a large pool

clean, nice rooms, pool, mini market and restaurant inside.

the pool and exercise room and light in pool worked!

advised there would be no pool open due to construction before booking

showed pool on premise, but the pool was under construction, we could not access it

and then inquired about laundry and a workout facility neither of which this hotel offers

very good choice at breakfast, nice pool and spa and a good location

beautiful ud83dude0d veterans family disabled accommodation early check in he was a great staff

it’s very clean, peaceful, and the pool & spa was amazingly warm and clean!

pool and hot tub were a welcome aspect after working all day

the bar was closed but we was directed to a nice british pub nearby which was very good

small parking spots. pool was closed too

the gym was nice and the facility was very clean

pool had people drinking alcohol with children around them and not staff

the gym was great along with the