breakfast was amazing and they also have a hot tub and a swimming pool very conveniently located really close to santa cruz and other cool places like the mystery

continental breakfast varieties always replenished and wonderful service.

breakfast was a great selection and fresh

the staff was more than accomodating. breakfast was great. room was recently updated.

the gym as just poorly equiped

a balcony, very sweet staff, and they had it decorated for the halloween holiday & with a donut bar in the morning that my young daughter loooved

with toilet rocking and the lamp had a stain that looked like blood which was off putting as my kids were in the room

had their gym open 24 hours a day, but nothing to sanitize any of the equipment

about this hotel, the one thing that we would like is for the hotel to expand more on the pool area

my kids felt confortable, and that's everything for us

very courteous staff and good breakfast selection.

got us in early check in

would have liked to see more healthy choices for continental breakfast ~ less sugary yogurt and fake syrup

very good bed. beautiful pool and surroundings.

pool was clean and staff was awesome.

my room was facing parking and can hear thrash trucks in the morning

liked the location and the rooms were quiet , nice atmosphere by the pool and staff was very accommodating and

we were there to play pasatiempo golf course and we we're so close to the course that we could see one of the holes from our room

grounds and pool area

it was quiet, clean, and the pool and grounds were on point

way too many kids in pool

adults swim pool and kids swim pool. hot tub. nice view

additional resort fee is a bit cheeky and the room service is ridiculously expensive with lots of hidden charges - we ordered a $20 burger with

way too many kids in pool

spa is outstanding

very nice rooms and great breakfast

spa tub not working in king suite, and toilet lid broke in other double queen room

i paid for a room with a spa and it did not work!

breakfast was more than expected the breakfast room was very clean

clean rooms, full breakfast, staff friendly and helpful, and great location to boardwalk.

the breakfast was acceptable, given the covid restrictions mandated by this administration.

very clean and well cared for. free breakfast was very good and dining area kept clean.

indoor pool

everything from the staff to the breakfast and very clean rooms and common areas we're all indicative of well managed property

staff was friendly and accommodating. breakfast was good

) nice-looking pool, though we didn't get a chance to use it, laundry room (also glad to have, but we didn't end up needing it

breakfast was more than i expected, nice complimentary feature when traveling with kids

nice room, clean, breakfast was good, location

hot tub should have been working, ice machine needed in better spot than laundry room.

room, ok breakfast, working pool (the last thing was super important for my kids

pool was close

need to improve your breakfast with more fruit options.

the breakfast clean rooms amazing location

everything was great!! the pool, breakfast the employees wonderful

our room was next to the laundry room and probably because of that the beds were shaking.

very nice and neat motel room. the continental breakfast was great.

pool had a closed sign our whole stay.

upen, the manager, is really nice and allowed me to swim at another pool with the same owner

pool not working

the size of the breakfast room was too small. only enough seats for 5 people.

the pool was very nice the staff was excellent very attentive and kind we would give them a 100%

pool and breakfast closed due to covid

i even saw her doing laundry at 2am

staff were friendly and when i asked if we could have a late check out they were happy to give us an extra hour

pool doesn't work

the small kitchen attachment.

we didnt have laundry soap for the on

laundry machines worked so i ran some when i was there

the room is spacious and has a full sized kitchen (in a separate room with table and chairs,

always plenty of parking & liked being next to the laundry room so i knew hot water would not be an issue

very dangerous especially for kids

nothing was made properly and felt like my kids tried to make up the room everyday

gym, ice machine & water machine, pool area and bar by pool

famiky hotel with lots of opportunities to engage kids

unfortunate the hotel's wifi is an open system, which apparently is less secure than one requiring a

product odor), centrally located (15 min walk to beach boardwalk or downtown), safe area, heated pool, quiet room, good maid service, relaxed 11:

friendly lady at reception. pool was great. clean room with great facilities

nice little pool and plenty of parking, including some in the shade

pool was not that clean.i haven't used it but it should be cleaned.

it may not have everything some of the newer hip hotels have (indoor pool, exercise facility, bar, etc

free parking and early check in

to get too not too far from the boardwalk the staff was friendly and the breakfast was very good most places give u cereal and donuts but they had everything eggs bacon

i wish they had a swimming pool

we got a free breakfast, and they upgraded our room to,a suite which was super awesome

gym should be open layer

long line for breakfast

it also said heated pool but that was across the street

the property also comes with access to a hot tub and small pool

everything! enjoyed the pool and hot tub.

early check in

heated pool

parking area too congested pricey for the amenities no cart available upon arrival a laundry facility would be

nice selection of draft beer and wine in the small bar downstairs

there is no laundry in the hotel.

pool and hot tub were great!

staff used guests laundry room for the hotel's laundry, such as bed linens

every time we needed something as two of us broke out in some kind of rash, whether it’s the laundry detergent or the fact that the sheets weren’t washed but whatever it was it wasn’t cool

found staff in the laundry room

reasonable pet fee

the laundry room was locked

great staff, great location, and they allow dogs! guest laundry is good too!

a room with a spa bath and got a shower

the tub spa was broken

coffee maker did not work,spa upgrade did not meet expectations

the staff was very friendly and even kept the pool open a bit later when he saw that many people were enjoying it

reasonable distance to the exit .... access to the spa and pool

accommodated late check out (12am) i run she is beautiful…it gives me enough time to run and go back at the

charge 11:00 for parking $50 pet fee outrageous

the carpet was damp

the pool was nice. kids loved it.

$50 pet fee

is one of my kids favorite hotels can't beat a indoor pool and spa also has a garden park a min from hotel kids love the also the younger lady she's awesome and

the indoor pool is what makes us return at this time of year.

bed were super comfortable and i love the size of the tv. swimming pool and spa was awesome.

wish the kitchen was stocked with plates and utensils. also, the hot water ran out!

delux king room has a full kitchen

great value- i didn’t know it came with a kitchen too! we will return!

and very big two rooms with queen beds, big kitchen inside the room with facilities,good and clean bath room

they even had a kitchen

we got upgraded to a room with a kitchen

suite has 2 room and kitchen area.

no laundry

blanket like every hotel has and he said he didn’t have any available till he decided to do laundry

there was a laundrymat right around the corner.

sufficient toiletries and even toothpaste provided along with a disposable laundry bag which was a pleasant detail

me itchy, rug was damp, they didn't have enough bath towels for the 2nd day they were all in the laundry room washing and drying

shower rehab was nice and enjoyed kitchen area

it was clean, large bedroom, separate kitchen with a sink, comfy beds, large closet area, upgraded shower, newer floor

working to give me a downstairs room, offering a late check out, where to go in town

room had a kitchen too, everything but a stove

room, even had a separate kitchen area with fridge and microwave

nice lady at counter office. got early check in & out late, authorized.!

we got early check in

close to boardwalk and has a pool

awesome front desk staff, very clean rooms, comfy beds and pillows and nice continental breakfast

the fresh waffles for breakfast yummy

pool was small but perfect and great

we didn’t utilize the pool this time

laundry was a bonus

like the offerings at the bar and starbucks (except parfait had too much honey)

pool was great

the pool is heated the kids loved that

friendly, staff/ kids enjoy the heated pool

pictures are very deceptive, the pool only goes up to 5 feet and is very small, it’s more of a kids pool

pool was nice kids had fun

loved the waffle breakfast

the pool was the smallest i have seen good for kids not for adults

friendly staff, amazing location and breakfast was a very pleasant surprise

pool was relaxing

the pool was small so 6 kids swimming did not make it a nice environment for a quiet dip at night

we didn’t see even kids were enticed

only thing i would change, is we wished the pool was heated so we could enjoy it.

it had a great kitchen

rooms were great pool was fantastic & so nice to be close to beach

noise - room near vending machine and next to laundry room. terrible!!!

very clean looking pool but didn’t use it

a bathtub, but the bathroom was super nice with a huge shower, i was just traveling with young kids who prefer baths before bed

guest laundry didn’t work properly- took the money for washing powder but no washing powder

location location location, it was close to family bowling and the boardwalk and miniature golf.

early check in

about everything we had questions about and even called us when our room was ready for an early check in

and breakfast, which we didn’t expect, was a great bonus with enough items to choose from

location is awesome good price for free breakfast and location. we stay here every time we come.

limited continental breakfast

breakfast was delightful

we also appreciated the simple but satisfying breakfast each morning and the well-equipped gym, which was a nice bonus

breakfast was great

free breakfast, nice clean rooms!

my kids loved the modern design

the pool and gym were nice even though i didn't use them

wish the pool was heated. brrr…

the pool is small and cold

i wish the pool was warm

the pool is more for coming to your hotel and cooling off, as it is only four and a half feet deep

the pool was in a very nice location on the property

we got here early, and neal in the office moved his vehicle so we could park ours in front of the office and offered to keep an eye on the bikes

close access to the beach and spa tubs

the pool was out of order for the whole weekend, and neighbors were so noisy with their kids running

no phone in room, no lotion, pillows were not good. the wifi sucked.

quick walk down to the beach without the hassle of finding parking

i also wished the wifi signal was better

there was parking available, laundry room and ice room close to the rooms

excellent location, great rooms and pool. i will definitely be back

the location, view, room size, cleanliness, kitchen all exceeded our expectations

the rooms were clean and spacious with a little kitchenet perfect for my family

laundry on site, water and ice

no free breakfast like states in ad

was great to have laundry facilities

prevented jacuzzi and free breakfast

,breakfast was good for start of day

), view, laundry, breakfast, cute little pool/jacuzzi

also no refreshments as the bar was closed

put a small hand towel bar next to the sink

need a hook or small towel bar next to the sink

shower is strong and there is a free ev charging station

single mom forced to lose my son because drunk navy seals tried to kill my boyfriend in a bar fight saved his life pulled up to santa cruz to find a new place and found the most therapeutic

nice, she basically introduced all things we need to know about our staying and even offered new pool towers for us if we would like to play in pool

hot breakfast

room we had was on the ground floor apparently under a laundry room, where people were walking around and running equipment at any time of night

parking was excellent. breakfast could have a little more selection. room was perfect for two.

we didn’t see any breakfast and i went in twice. the coffee was actually good though!

my kids enjoyed it so much

location, parking, wifi.

breakfast, especially with kids

my kids enjoyed it so much

free parking and wifi

pecially him), everyone made us feel well taken care of and had a great attitude

children were also bringing plastic cups from peoples empty bar drinks into the pool

the view of the ocean they had a bar and restaurant on site and many more restaurants nearby

even with the windows closed i could hear kids screaming at first light

there are pool rules and they are not followed

breakfast and rooms were clean. friendly staff

rooms are not too soundproof wrt showers from next door, kids and adults in other rooms yelling.

the spa is hot and private and open until 11pm

spa was too secluded, kinda scary tucked in a corner, especially with children.

spa bath a bonus

great staff, super comfy bed, very clean, modern tv, good breakfast, nice gym, free parking.

cleanliness - room and overall property plus superb complimentary breakfast.

also, a decent breakfast was available until in the morning

spa tub was extraordinarily deep for regular showering- it was too awkward and hazardous getting in

if we had had time we would have tried the spa and sauna

early check in and super friendly staff!

the kitchen was thoughtfully supplied

comfortable and nice pool& hot tub was open till 22:00 and we used it.

the heated pool was amazing

the spa was out of order and the pool was full of leaves

pool and spa have been out of commission for the last several months since the last time i stayed here for

gym is small & lacking some mats

due covid-19 they have a brown bag breakfast that had a little bit of everything you could want

staff was very friendly and accommodated my family got an early check in then gave my kids chocolate chip cookies

we can't use gym due to operating

breakfast was good and the kids loved that they could make waffles

great pool & gym, comfortable & spacious rooms

lovely pool

there’s a darling little pool and a great santa cruz vibe overall

was clean and quiet, had comfortable beds/pillows/bedding, had a nice little kitchen, had a pool, a short walk to the beach, a 2 minute walk to a farmers market on sundays, free and easy

would have loved a hot tub, or the pool to have been heated.

so homey and really great to stay in, the pool looked great too

the wifi was really slow. breakfast had few options they should add more items.

cleanliness, excellent location, guest service, breakfast was great, hot tub and pool.

my kids loved the pool too

grandsons were bummed the gym and pool closed-covid

the two tvs, the breakfast and the pool were nice bonuses

staff, breakfast, fireplace

breakfast delicious, and the right size

the room was nice and the spa bath was awesome

it looks small from the outside, but the rooms are spacious, and the limited number of rooms/guests lends to a quiet and relaxing environment

breakfast was wonderful

didn t realize the room service wouldn t come unless requested

we enjoyed the pool & spa, and the restaurant/lounge was pretty lively at night with live music some nights

had ordered room service for dinner, and i waited for over an hour

needing 24 hour notice to request full room service suppose you spill something on your bed i can understand special request for full

the bar and restaurant is a big plus and the food is excellent--as good or better than many fine

room service was canceled due to covid but this was not noted on the website

also, the gym is pretty small, cramped

we also love the gym and the front desk was very warm and professional we can t wait to

gym

outside gym. service was great. bowl of apples at desk.

we'll appointed kitchen

nice and roomy with kitchen. bed was comfortable.

the space was very comfortable, and we appreciated the added bonus of a kitchen and office area

the full kitchen was so nice

none . dont' mind. like kitchenette

the pool and spa was very clean

no bar for drinks or bites outside the opening hours of the restaurant within the hotel itself.

gym had several things out of service

quiet, great pool

nice amenities, pool and jacuzzi were a favorite, i enjoyed the bar and restaurant, and i loved the spa

the breakfast is definitely a plus

the pool area clean

the breakfast

after the show i went to get ice in the laundry/vending area the machine was not working so i went to the front desk and they were very

breakfast that is offered had a sufficient variety of items, but the eggs, potatoes, waffles, and

so if you are someone who isn't interested it this, it's best to go when kids are in school

beach usually is beautiful, a lot of branches and debris near ocean unsafe for small kids

great beach and small kitchen

free parking with of plenty of space

the room was beautiful and had a full kitchen

breakfast was fine, the location was excellent, and the friendly, helpful staff was exceptional

breakfast spread is ok, not amazing, but it met our expectations just fine.

breakfast was a series of little to-go packages, kind of a joke but i wasn't there for the

the breakfast was pure delight just about anything a person would want to eat

breakfast was a sweet bonus and they were very kind to offer it during sars-cov-2 time as an almost

have discounted rates while under construction due to lack of amenities such as ice, balcony, gym, etc

gym is very small

there is also a small business center and a gym

late check out, no problem

i asked for a late check out and the receptionist said is ok, later he became so rude because a arrived 2 hours

only the parking lot is hard to get parking at night because everything is full

conformable clean room, bath tub, always hot, parking lot, near fast food and near the highway.

parking lot is to small

wifi coverage is poor, though it is paid

sometimes the parking spot it was full

pool and pool area is very small

i kept missing breakfast .. later time .. i work late wish there wasn’t a 28 day limit .

it was helpful having a kitchen and laundry facilities

there is a wonderful breakfast, a pool, quiet rooms and kitchen areas

i would have liked it better if the pool was indoors

there wasn’t a pool or jacuzzi however there was a small gym

clean. nicely decorated. good breakfast

easy to ask the front desk for anything. the breakfast is also nice to eat.

gym was clean

great location. convenient. good gym

breakfast was good

breakfast good, hotel spotless

clean and safe with parking with walking distance to ptuneyard and downtown campbell.

staying in 3 different rooms - there was a nice conference table nearby, and the tables in the breakfast room were available

included breakfast was okay

comfort, location, cable, wifi, breakfast, pool

the pool and proximity to park

breakfast pancakes and fruit were good

pool, free breakfast, clean room. we had a comfortable stay. recommend it.

son enjoyed the breakfast and he is a picky eater

i also liked the fact i could do my laundry for free

comfy bed, huge bathroom, convenient kitchen

roomy room with kitchenette.

continental breakfast was very high in carbs.

very nice clean and quiet hotel not to mention they have a great breakfast

spa bath is awesome

your people when they book that you are having a paint nite, our anything else going on in the bar so they can attend

poolside room was way too noisy but hotel was pretty full and too hard to move rooms also people

bed pillows pool front desk staff

didn't like absolutely that there were no laundry facilities

upgrades were great- cool furniture! spa small but clean

how easy it was to reserve a spot at the pool

good outdoor space and heated pool

warm pool even though the weather was chilly

there was an outdoor pool and jacuzzi, but the weather didn't permit

breakfast was great

breakfast was well stocked when we came down in the morning

the room was clean and complimentary breakfast is included

could you add oatmeal to your breakfast.

the breakfast. could include healthier choices like oatmeal

staff laundry facility and they have a pool and endless ice

it had a pool

i just couldn't get used to having to bring my towels to the laundry and pick up clean ones in the

area next to cinema & applebee's only thing swimming pool was under repairs kids were disappointed

the pool was a bit dirty

very noisy- kids running up and down the hall after 10pm

indoor pool was great, as well as the breakfast was delicious

the comfort was amazing, delicious breakfast with a variety of different options to pick from

no pool lol

seem we heard every step that was taken from the room above us and it didn't help that the kids were running & jumping even after 10:30

the pool closes early.

pool with cabanas wonderful

nothing open from pool to restaurant and bar .....

walls were thin and you could hear the people in the neighboring room and in the on site gym in our room

nothing open from pool to restaurant and bar .....

breakfast no swimming pool or gym all 24 hours gyms are open restaurants are open why are they still closed we need

early stated on their website) this hotel is surrounded by busy traffic, meaning

numerous times and found it much better than the average hotel fare, this trip i

food left in fridge from previous guest. no room service.

parking is free

the laundry machines

the breakfast was absolutely wonderful

we saw visible spots in both kitchen and bath area

great breakfast selections

room was great and with lots of space great breakfast

parking too short

poor parking, had to park in the street ud83dude41

had no parking for us,had bad plumbing to shower it was gross to stan i'm dirty water

this place could use better and faster wifi

easy access to the parking lot and very affordable.

the gym was open 24 seven and there was a pool

new hotel, exceptional value for money nice quite room tasty breakfast with omelet bar laundry facilities in the building comfortable parking space very friendly staff good

i like the kitchen and the balcony

bed, well equipped kitchen, lots of areas to sit and relax or meet throughout, plus a great gym, pool, grills, bikes to rent

new hotel, exceptional value for money nice quite room tasty breakfast with omelet bar laundry facilities in the building comfortable parking space very friendly staff good

the only downside is we could not make full use of the facility pool etc due to covid restrictions

restaurant had a limited selection and the bar felt more like a club than a lounge

only bar wouldn t let me order a drink and i was waiting due to me wearing a hat.

about gym, bar, etc

modern design. bar was a nice atmosphere