from the friendly people,food and feeling, to the luxurious pool and bed

food brought to us from room service was very underwhelming

always a great place to visit but wish we had the pool open, gym and the full breakfast

the music at the v bar but no dance floor

extremely helpful with a late check out and valet was amazing. breakfast made the morning great.

spa tub was nice overall size but oddly shaped

gym was a little sad

24-hour laundry location of elevator comfortable beds and pillows

gym was a little small and warm

checked in super late around 12 or 1 am and the front desk lady was very nice, her name was caitlyn, she showed me

it was modern and clean with a lovely pool and gym

like a scale in the gym

the bar and free breakfast was wonderful

it was modern and clean with a lovely pool and gym

walls were thin and you could hear the people in the neighboring room and in the on site gym in our room

the kitchen

ed is an awesome owner, very accommodating, thanks ed for the early check in approval

is the coolest hotel but i think a little overpriced lots of college kids also but it’s a great hotel you won’t be

the outage made it impossible for me to work from home as well as very difficult for my kids to attend school online

the location was very close to several malls, mini golf/arcade and the sapp center

is typical of hotels which offer breakfast, there is nothing (except for coffee) offered early for those who leave for the airport

we always stay at this best western...it is 3 blocks from our kids and grandbaby'

the breakfast was fresh and delicious

plantation shutter on far left in room #103, pool and hot tub drained for the winter but they looked a mess out my window

no guest laundry

everything. especially swimming pool

asked for a late check out

pool and room offered everything i need: micro, fridge, good tv

to downtown night life- staff was friendly and accommodating - really like the early check in and late check

loved that it as inexpensive w a pool the rooms were big and when i needed a cot they brought iy right to me

it has a kitchen area that includes a fridge, stove, microwave, and sink to wash dishes

slept well and got to do my laundry for free.

full kitchen, i loved

the gym smelled bad.

laundry room and gym

very friendly staff, great breakfast selection

location and a real breakfast every morning.

bed and bathroom. breakfast choices.

gym, hot breakfast, cookies on arrival, coffee/tea/hot choc always available

gym, hot breakfast, cookies on arrival, coffee/tea/hot choc always available

and pleasant place with a quiet room right next to a reasonable gym

amenities- full and varied free breakfast, pool area, gym, laundry facilities, business stations

looks like pictures posted on website friendly staff decent complementary breakfast overall great place to stay plenty of places to eat nearby shopping with in miles of

i also found it very nice that they also offered laundry services for their guests

bigger, did not smell as bad as the first room, it was peaceful the whole day; tea, water and the gym were available anytime; men in the reception we're all kind; daily housekeeping

how easy it was to reserve a spot at the pool

there was an outdoor pool and jacuzzi, but the weather didn't permit

the room was big , great breakfast burrito! pool and hot tub we're good as well!

warm pool even though the weather was chilly

upgrades were great- cool furniture! spa small but clean

laundry room

laundry services are cheap

laundry (takes quarters) and ice machine on the property

am allergic to tide laundry soap

room came with a kitchenette

the bed was super comfortable and the little kitchen was perfect.

mini gym and room layout and space.

plus the gym had no

get hot enough to heat pans; rooms don’t get serviced even though i was there a full week; gym is small and difficult for more than one person to use weight equipment

free parking and breakfast. comfortable and updated rooms.

was extremely small and parking lot was under construction so parking was limited and

the rooms are pretty new and recently renovated. wifi worked decently.

parking was very limited and it was worse when people didn t even try to park their vehicles

was very comfortable & i loved the amenities provided tolitetries, microwave,fridge, continental breakfast

to request pool towels twice; i waited about 20 min after asking the first time then had to go to the front

breakfast was good. location great. the hotel was very clean and the beds were very comfortable

the breakfast was excellent

breakfast was pleasant and comfortable. just the warm feeling all around.

i loved the little kitchen in every room

the safety bar in the shower, but wonder if there are any rooms that have raised toilets for us old folks

spa bath is awesome

after walking all over, finally asked the bar tender

small pool, but they have one

didn't like absolutely that there were no laundry facilities

breakfast good

were in room 225 next to the laundry room

rooms were excellent and daily room service

gym was very small and not as well kept as the other spaces

parking

easy to find, good parking, ev charging stations

we were able to check in late our first night there when our planes didn't land until well after 9 pm

breakfast was wonderful

comfort, location, cable, wifi, breakfast, pool

breakfast could have had more variety instead of the same dishes every day

pool, free breakfast, clean room. we had a comfortable stay. recommend it.

breakfast is great, pool area pretty. proximity to campbell excellent

staying in 3 different rooms - there was a nice conference table nearby, and the tables in the breakfast room were available

close to park , room comfortable, breakfast in morning

location and staff are great. ample parking. access to trail.

the breakfast was good with choices to suit all

included breakfast was okay

laundry on premises

great breakfast

the staff was excellent, quick check in, clean room. breakfast was very good.

the breakfast offered was awesome

laundry on premise though advertised

room was very nice, loved the kitchen and that there were so many things we could do in it

it was perfect for a great pre workout grab n go prior to going to the gym

the lobby and the free breakfast was a surprise too

room was comfortable, and i loved that we had a full kitchen

was clean, smells good inside, comfortable beds and pillows and equiped with mini kitchen plus breakfast included

it was quite but breakfast would be nice

cleaning - sink was clogged with hair - bed was very uncomfortable - room was across from the laundry room, and the washers woke me up at 5

also; continential breakfast would be nice

laundry isnt 24 hour

breakfast should be available to residents

the breakfast was awesome!

this was only apparent outside the hotel (so the rather tiny outdoor pool and patio area were not great to use)

clean and their breakfast was good.

it did have it's own personality and the bar was pleasant to visit

close to sap center, close to downtown dining/bars, very friendly staff, bar on site

tasty breakfast

allowed an early check in because they weren't busy

if you’re a parent traveling with kids, i would 100% recommend this hotel

when i asked for a late check out he offered an additional 30 min past check out time, which i thought was pretty lame

breakfast was absolutely delicious

the bar opened that night i think for the first time since covid

we didn't like that the bar closed too early - 11:00pm

are too hard pillows also no room service at night no vending machines for a king size room looks like a regular room not a

also, the gym was very small

room service, breakfast or food available

breakfast was amazing as well, we always appreciate the hot breakfast and the staff was on top of

24 hour gym

very comfortable beds. great breakfast buffet. perfect location. walking distance to downtown.

we even used the gym

room service

the carpet and it took a decent chunk out of the bottom of my foot and if i didn t pay for the wifi then i got almost 0 internet

a tub though we specifically booked for a large room with a tub reception staff only did the bare minimum and were not friendly

having to pay for parking. the pool was very small, looked a lot bigger in the pitcher.

free wifi.

rather pleased except no microwave in room and the bar closed at 10:00 pm - should've been open on a friday/saturday night especially when an event is

they ran out of breakfast maybe next time

no breakfast

breakfast simple cereal, juice ,coffee

breakfast was nothing special, i only went once

did not know there was breakfast.

no room service, car service, pool , food , nothing

the room was clean. the lobby was nice. the cleaners were kind. there was room service.

gym was fantastic i wish i could have stayed longer to use more of it

the gym was great. the bathroom area was nice. could be better checked up on.

i couldn t see the pool because it was reserved for a wedding but i m sure it would have been lovely

over priced. no room service. restaurant and bar menu nothing special.

front bar never opened, and the other bar showed tacos on the advertisement but were not being served

the bar had limited cocktail drink choices.

over priced. no room service. restaurant and bar menu nothing special.

lobby bar was also very nice

competent staff... late check out

i also loved the vending machines in the basement by the gym with snacks, drinks that matter (e

there also wasn’t a pet fee which was nice

staff at the hotel and bar were very friendly

there is a clean gym down stairs and the lobby has an area for work or to meet up with people

it was easy to get a late check out until 2pm

cheap,clean,conveniently located near food spots and a gym

he allowed us a late check out

since there is no room service during the covid 19, i have to ask for towel each night

bar service was attentive but respectful

we had a kitchen with dining table separate from living room

dryer and washer can be used for free, no coins needed plus laundry supplies were complimentary

the breakfast in the morning was the

the laundry machines

mini kitchen with

my kids enjoyed the pool

fantastic location beautiful pool helpful staff beautiful grounds and courtyard

gym and a pool with lots of chairs

spacious room, clean, comfy bed, nice staffs and free airport shuttle.

like that the swimming pool was warm and not cold on the cold day

i appreciated the simple but neat instruments of the gym

necessary a dislike but rather a note - breakfast is currently suspended due to health regulations

staff is very friendly and very warm, quality-price ok, breakfast included, it met my expectations, i would book again, in the heart of san jose, close to

also gym was good

breakfast was a nice surprise

they offer a very early check in and the location is easy and convenient .

was not notified that pool would be closed for special event

loved airport shuttle service

the breakfast was great

the pool was well maintained

this property was very clean, nice, had parking and even had great breakfast

there is a wonderful breakfast, a pool, quiet rooms and kitchen areas

had all we needed for an overnight stay. excellent breakfast and friendly staff. safe area.

it was helpful having a kitchen and laundry facilities

the breakfast options were filling

breakfast was nice—kept neat! hotel rooms were designed well—front desk was friendly!

and breakfast was amazing we didn’t know it was included until the morning we checked out

close to everything, very clean, very friendly staff, valet was super quick, and the breakfast was great

a solid little breakfast in the morning

staff was great. valet. kitchen. rooms were fantastic. sound. comfortable. spacious. attractive.

the tv was not working so they let me use the wifi to do my work.

only the parking lot is hard to get parking at night because everything is full

we also had the parking right in front of our room wich was super convenient

parking lot

the 'free' wifi was ridiculous . . .

almost non-existent staff, not much breakfast material.

the breakfast selection could be improved with more variety.

the kitchenette was properly stocked with pots and cutlery

breakfast at 6am

not enough breakfast

pool in revision

i checked out a beautiful pool but without swim trunks decided to give it a pass

pool not heated at all..couldn't even get in it. a little pricey for what the rooms look like.

customer service was great easy check in, very clean rooms plus they allow late check out.

breakfast was osm.......sam was excellent

late check out, no problem

i asked for a late check out and the receptionist said is ok, later he became so rude because a arrived 2 hours

communication and expectations and experience with the shuttle pick up from the airport or lack thereof

convince to the airport . shuttle was very convenient. bar and menu were very good

convince to the airport . shuttle was very convenient. bar and menu were very good

has this hotel listed with free shuttle to the airport

bed and the bathroom the bar and the staff at checkin.

omelet bar laundry facilities in the building comfortable parking space very friendly staff good gym

loved how there is a bar and open heated pool pretty late

craig helping out down at the amazing breakfast with omelet bar also so personable

had a well equipped kitchen and mini living room

a separate recycling bin for plastic? an extra bar stool for the kitchen island/counter too.

close to the airport, and the shuttle ran on a convenient schedule

pool clean, breakfast very nice and a full

shuttle service to the airport

was pleasantly surprised with the size of the room and how the kitchen area similar to a small apartment

we enjoyed for 1 night & rec’d a shuttle ride to airport

room service was inadequate; no cutlery or napkin, no ketchup or salt/pepper and the coffee i

gym small no

room was nice and clean bottled water in room (2) playground for kids sensored lights with timer in restroom area free shuttle service to

no continental breakfast

were kids running around after 10pm with little to no parental supervision, adults out by the pool

friendly staff, but what got my attention the most is how the kitchen staff made sure that the breakfast lounge is clean, well stocked with food and utensils

the kitchen area in our room was a good size

had problems with the wifi

breakfast, parking, big tv and reasonably fast wifi

6:30-8:30 continental breakfast times. should be 9:30 cut off

gym facilities, breakfast was ok.

the pool and the gym i also liked the continental breakfast

ean, fresh towels daily, tidy room, foyer/halls spotless), pristine pool with shaded seating - breakfast buffet and evening menu was fresh and delicious, bartender went the extra mile

the spread was delicious, and the coffee bar even had the davinci caramel jaxon likes at home

this hotel also has a gym if you need to get a work out in ,which is currently open and it closes at 10pm

oh, and do let shuttle travelers know exactly where pickup station 10 is located

the complimentary breakfast buffet was the cherry on top

was very clean and the staff was great specifically the bartender at the bar and grill he was very nice and polite

early check in and late check out were a breeze

the breakfast area is spacious everything was neat and clean, the food hot

wifi internet is pretty slow.

rooms were extremely clean the property was quiet plenty of parking the front desk staff was awesome

dresser, comfortable bed, nice towels, hair dryer, free wifi, breakfast, the ease of using the room keys, the keurig

from phone to tv did not work because tv not connected to wifi

room service clean was always great, safe parking, nice privacy, i really enjoyed my stay here for

only thing i do not like is they did not give us consideration in taking shuttle bus from the airport to hotel where in fact it was just 10:50pm

we check in late and i asked about laundry facilities

please note, my room was located across from the gym on the first / ground floor

love the late check out

i was late check out because of traffic jam, but they didn't charge any fee, that was great

the pool hottub were great for us to play and workout

convenient to airport, shuttle service to and from airport on schedule. comfortable room.

there wasn t room service or anything open to eat mid day

restaurant was great. room service prompt and good.

enjoyed the staff checking in my text! also ease of airport shuttle so early in the morning!

none of the food or bar services were available

and no fans so as we did our normal workout we sweated much more than we do at our home gym and it got uncomfortable for both my wife and me

the bar was closed but we was directed to a nice british pub nearby which was very good

the pool was lovely and warm, breakfast was excellent though light on healthy food

the pool water was very “salty” due to chemicals im assuming.

the courtyard was inviting, with seating around a gas fire pit and a large pool

advised there would be no pool open due to construction before booking

pool was warm and close to our room

quiet hours is not enforced, people were laughing at the pool until at least midnight

they closed the pool at 8:30pm even though it was advertised to be open till 10:00pm.

the gym must be open

the pool, hot tub, and breakfast were all excellent

staff was pleasant and helpful; early check in helped

for breakfast i liked the hard boiled eggs and fresh fruit options, which helped me stay with my eating

free airport shuttle to and from

even the severity guard stepped in to help get towels for this kids in the pool

early check in

breakfast during our early check in was delicious

a nice gym and pool

gym was pretty good for a one night stay, but i wished the pool opened earlier

i wanted the breakfast and pool but covid was the problem

in the laundry room is a big sign saying that change is available at the lobby

modern look awesome pool amazing staff great breakfast clean

breakfast was great! very secure. they have laundry and a nicely stocked snack area.

shuttle service. hot breakfast. comfortable beds. a/c

beautiful huge modern room with kitchen, living room, giant bathroom, and comfortable bedroom

breakfast was very good especially with covid still an issue

breakfast was great, bed was very comfy, my kids love the pool it's great.

it was clean and staff very friendly and it had kitchen that was useful

full buffet breakfast, fridge & microwave in room, big rooms to fit large families.

the continetal breakfast was poor quality items

love the rooms! fridge, microwave, and complementary breakfast. ❤️

not enough towels and the breakfast was not great.

needs better breakfast options

the breakfast is good but added more stuff will help

early check in

downtown travel area right near the airport- there is a mcdonald's hambuger stand that has great breakfast- and it is real close to the light rail and easy to get to from the downtown area

were on the floor, toilet seat was dirty, roach crawling on wall, a/c stopped working, and the laundry facilities was all bad

breakfast, there was none and we did not like the location, we won't go back to this facility

breakfast

room with kitchen and cooking utensils, perfect for a travel with a group of friends or damily, nice

i loved the free laundry facilities

the pool and hot tub were closed due to the construction and also the laundry facilities were closed too

due to the renovations lots was closed like the gym and pool

was closed ( laundry, gym, breakfast)

a spa hot tub and they don't have a hot tub they did have a pool it was nice not heated but nice gym was pretty nice breakfast was pretty good overall i would give atleast 4

pool was relaxing and fun for the kids

pool and laundry and breakfast

breakfast on the weekends doesn't start until 7, so if you have an early flight your out of luck

breakfast was excellent. shuttle service as very good.

i love the gym and swimming pool , kitchenette

breakfast was regular

no breakfast or coffee maker in room

loved the kitchenette inside the room

hotel has a nice kitchen and a beautiful, spacious bathroom

awesome check in, great money saving breakfast, indoor pool.

indoor pool was closed

clean, comfortable, convenient and not too busy and loud. enjoyed the breakfast.

laundry, pool and gym

breakfast choices can be better with sausage or bacon options.

i was disappointed there was no laundry

i enjoyed the spa pool

staff member was very helpful when checking in. pool and spa were nice.

is conveniently located, has a beautiful pool area, very friendly staff and a small but usable gym

only thing i would mention is there is the pool nearby, so it might be a little loud if kids are too playful

quiet, all stores and market just walking and personal very nice, and they allowed me to do a early check

they gave us things we needed right away and no extra charge for an hour late check out

cleanliness of the room and breakfast

i never did use the gym, business center, or breakfast room

room, breakfast, room service was super good, everything seems to be neat, i really enjoy my stay

i never did use the gym, business center, or breakfast room

breakfast was great, good variety. overall a very good experience!

i loved the number of tv's in the restaurant/ bar area, plenty of seating

really big spacious room . the gym was awesome !

should be set further out away from the breezeways leading to the rooms in the garden/swimming pool area

the pool area closed at 9:00 p

actually it's a very pretty place. the salmon dinner in the bar was delicious.

i was there for 6 weeks and breakfast started to annoy.

nice little spa and gym

and small property with an intimate pool area in the middle

there's a mini living room, big bed, a pretty spacious work table, clean big bathroom and the kitchenette is well-equipped

many choices for breakfast

a little better variety with the breakfast

kitchen is great

besides, the breakfast was simple but nice

gym was spacious and well equipped

the breakfast was a bit disappointing but guess its because of my european

cleanliness, it has a kitchenette, the property is next to a shopping center where they have restaurants you can get food

would definitely stay again the breakfast was hot and found everything i wanted

furnished kitchen (fridge/microwave/dishwasher only) business center convenient on-site coin laundry

mini kitchen it was wonderful also the bedroom i love how spacious everything is

this is our third stay and again it was very good. breakfast was even better than last time.

we have 3 kids that are 4, 9, and 12

free happy hour, comfortable bed, great breakfast, nice gym, big rooms

bigger pool and hut tub .

great staff! free breakfast was great!!! stay was overall worth the money and great!!!

the gym is terrible

numerous times and found it much better than the average hotel fare, this trip i

parking when i came back to the hotel later was difficult. all handicap were taken.

free covered parking; good sized room; great products in bathroom; extremely responsive staff

absence of a pool, although it was my fault for not checking, i ve always assumed a four star would have a

free parking

no protein at breakfast.

nice breakfast

hot tub and pool are amazing as well as the bar

love the pool and the breakfast is alway prepared well and the staff is friendly

loved the full kitchen

it’s very clean, peaceful, and the pool & spa was amazingly warm and clean!

upset we could not have early check in. but they did hold our bags for us.

no chairs by pool, prob due to social distancing

bed was amazing, breakfast was awesome fresh omelets made right and the way you want it

beautiful ud83dude0d veterans family disabled accommodation early check in he was a great staff

weren’t great, the staff closed the pool area early with no flexibility

the gym was well equipped

pool closed. but understandable

called to get a early check in and front desk was rude and told me to wait until 2:30pm to check in on christmas

the heated pool and room.

the jacuzzi the swimming pool and the big breakfast

i'm thinking the laundry room may have been under or very

wonderful breakfast

there is a pool, a laundry and a fitness center - plus-value for this price

nice pool area

your bar staff

i grabbed the pool net to clean it myself and then let my kids go in

it was a very nice property, especially for the price! i do wish they had room service.

there was no room service

great pool

nice area but car is recommended to get around. gym was better than most similar hotels.

room was neat with full kitchen and amenities, fridge ,microwave , location is central easy to get on

liked the cleanliness of the pool our room to the location of everything

the room layout was the best part, because you have separate areas with kitchen equipment was super convenient

small pool area

full kitchen and perfect size for grandparents, young adults and children

the kids loved the pool and the complimentary breakfast

clean and this is top priority to me + the bed was comfortable :) i like the kitchen in the room and the breakfast offer various options

room, good amenities, fully stocked kitchen, comfortable bed, good customer service, good price for the area

the kitchen. i didn't know i was getting a kitchen;-)

we did get a great room facing the stadium in a high floor with early check in as requested

my son didn't care for the room service terriyaki sandwich, but fries were good

the breakfast is good, the bar is nice also

bar should open earlier than 4 p

- room service and car parking

the water temp

the gym was well-equipped, and the cafe on-site was perfect for grabbing a bite or coffee in a cozy

close to the 49ers stadium close to shops and take away pool was nice

room near the pool was very noisy past quiet time at 10 pm

you don't hear people in the rooms next door, but you do hear outside - the road, music from the pool and so on

they have no food, no bar ,no maid service ,it seems they should let that slide

clean, modern and beautifully decorated. craig in the bar was amazing. i d love to come back.

had the basic necessities plus free breakfast and access to the bar at night

modern, comfortable, clean, friendly stuff, gym and yoga room

they have a restaurant and bar that we have yet to try but i heard it s delicious

like the breakfast and my kids love the bi-level suite

the breakfast buffet is awesome

kitchen and living room, two bathrooms

property was very clean, offered a grab and go breakfast of your choice and was really quiet

were minimal utensils and supplies in the kitchen

they do have laundry facilities, but are very reluctant into exchanging coins necessary to operate them

location of our room was by the laundry room and where the cleaners started their day with their trolly

only complaint is that the breakfast was really slacking

was so clean and it had a clean laundry room and a gym, and breakfast was available and big parking lot

so nice great pool and grass area perfect breakfast staff was so nice and welcoming

breakfast staff could have been a little more attentive to the television that was blasting about

breakfast had good options

then 1 time 1 guy just followed me walking n all n gym n i was scared i pretended no language ud83dude43 i understood

the cleanliness and the breakfast

the pool was a refreshing even with its small size

easy check-in, friendly service, great breakfast

breakfast turkey patties and sausage links were undercooked.

we came downstairs for breakfast at 8:30am and the buffet was hot and fresh

everything especially the 24 hour gym

location , friendly customer service, very clean room , great breakfast hours service & good price