we were told that the creekside

breakfast was excellent

staying in 3 different rooms - there was a nice conference table nearby, and the tables in the breakfast room were available

liked that the hotel had a kitchen with a stove, dishes, silverware, etc

definitely liked the on-site laundry room; it gave me access to do laundry at any time in an enclosed safe environment

it is very clean here, rooms are very very clean, nice pool, and pretty surroundings

breakfast was wonderful

breakfast could have had more variety instead of the same dishes every day

pool, free breakfast, clean room. we had a comfortable stay. recommend it.

consistently great, very good breakfast,location

wished for more tables to enjoy their great included breakfast.

breakfast was just right. typical continental.

the gym and the small bed for two.

full kitchen, i loved

wonderful front desk and housekeeping staff. great breakfast and complimentary laundry

guest laundry fascility, there was an issue water started leaking from washer they did not even offer to

on site laundry facility was very useful

that the spa was open

the room was big , great breakfast burrito! pool and hot tub we're good as well!

good outdoor space and heated pool

your people when they book that you are having a paint nite, our anything else going on in the bar so they can attend

didn't like absolutely that there were no laundry facilities

clean, very big rooms nice spa bath

great front desk staff, unlocked clean pool and hot tub spa

plus, early check in was available

we also had the parking right in front of our room wich was super convenient

parking lot is to small

the 'free' wifi was ridiculous . . .

even the parking seemed pretty secure

pay for wifi and it does not work anyway

late check out, no problem

i asked for a late check out and the receptionist said is ok, later he became so rude because a arrived 2 hours

the room was nice and big, clean, nice staff,breakfast was decent for a hotel breakfast.

breakfast was good. pool was great for my 6 yr old. didn't use the kitchen but will next time.

it was helpful having a kitchen and laundry facilities

there is a wonderful breakfast, a pool, quiet rooms and kitchen areas

breakfast was good. pool was great for my 6 yr old. didn't use the kitchen but will next time.

the v bar one of the manager was a little rude

from the friendly people,food and feeling, to the luxurious pool and bed

really good location and property itself is nice. gym was ok too.

great pool and restaurant also

the spa was amazing

stylish, clean and comfortable with great amenities (this one in particular has a bar with food service and the grounds and pool are

small bar closes

also pool table was really cool and lounge on 2nd floor

the bar and free breakfast was wonderful

it was modern and clean with a lovely pool and gym

i like the free breakfast and the hot tub.

extra for a room with a jacuzzi spa and unfortunately the water would only come out the shower and not the main faucet so it

loved the fresh fruit at breakfast and chilled water available all day

gym was basically non-existent

a room under/next to the laundry room so it was loud and shaky

laundry room

am allergic to tide laundry soap

laundry services are cheap

laundry (takes quarters) and ice machine on the property

the included breakfast buffet was plentiful with many great choices including fruit, hot dishes including usual

breakfast was wonderful, would like some decaf black tea though.

tasty breakfast

breakfast kinda sucked, but it's not the hotels fault

the cleaniness of the rooms. the breakfast was good.

room was very nice, loved the kitchen and that there were so many things we could do in it

room was comfortable, and i loved that we had a full kitchen

really i would say we enjoyed everything about our room, and the breakfast offered was much nicer than i have ever seen at other hotels

breakfast was great and overall cleanliness of the hotel was wonderful.

was clean, smells good inside, comfortable beds and pillows and equiped with mini kitchen plus breakfast included

pool and room offered everything i need: micro, fridge, good tv

like that when we needed a late check out they were very friendly about it and gave me an hour and a half the other one (ez8)

to downtown night life- staff was friendly and accommodating - really like the early check in and late check

room was nice, the staff was friendly, the location is great, the pool light didn't work, and needed some chlorine

the late check out was convenientlove breakfast there great staff

the kitchen

clean room and breakfast

breakfast was good and staff were so nice

the free parking, breakfast included, clean, covid safe, comfortable beds.

we always stay at this best western...it is 3 blocks from our kids and grandbaby'

the breakfast buffet had a lot of great choices hot & cold foods

ed is an awesome owner, very accommodating, thanks ed for the early check in approval

the location was very close to several malls, mini golf/arcade and the sapp center

is the coolest hotel but i think a little overpriced lots of college kids also but it’s a great hotel you won’t be

the outage made it impossible for me to work from home as well as very difficult for my kids to attend school online

the breakfast in the morning was the best that i have had in the

we had a kitchen with dining table separate from living room

the breakfast in the morning was the

dryer and washer can be used for free, no coins needed plus laundry supplies were complimentary

fully functional kitchen, the ref even has ice cubes in the freezer

the breakfast was awesome!

breakfast options weren’t good both the buffet and the cook to order food options were not good

there was a bar downstairs

there should be more towels at the pool

that they’re dog friendly and that they have a salt water pool

got ill during my stay

room service

we even used the gym

breakfast didn't have preferences for spicy food lovers there was no warm welcome to the guests the

hotel was the right level of formal and relaxed, loved the gym and being able to go outside for a run by the river, good breakfast and friday muffins out of

dog barking in room next door

a tub though we specifically booked for a large room with a tub reception staff only did the bare minimum and were not friendly

gave me free wifi.

room service, the view, and the bed were amazing.

they had a gym and pool that was open.

after the show i went to get ice in the laundry/vending area the machine was not working so i went to the front desk and they were very

rooms are spacious and clean very comfortable bed included breakfast was amazing - fresh, exceeded all

we were able to park our rv very close to our rooms

excellent customer service, great onsite restaurant and a nice pool.

plenty of parking, very clean and had a nice breakfast.

phone in my room didn't work

the staff was amazing, the room was clean, the view was incredible and the bar was the best.

staff failed to mention contactless room service, security deposit, breakfast, parking

also the 2 pizzas that we ordered for room service was under cooked

week of christmas and all of the restaurants and bars were closed inside of the hotel including room service

breakfast food was good, varied, not just continental pastries

very friendly staff, great breakfast selection

clean, pleasant staff, good breakfast, great location.

bed and bathroom. breakfast choices.

was a fabulous place to stay, absolutely spotless, staff were absolutely fab, breakfast was brilliant and it was very reasonable too

craig helping out down at the amazing breakfast with omelet bar also so personable

customer service was incredible including angel who helped us with early check in to beautiful rooms close to other family

pool was cold

and good location which’s quite near to apple, google and facebook, but also it has a big kitchen

craig helping out down at the amazing breakfast with omelet bar also so personable

the pool is great

laundry facilities

the breakfast was good. i like the waffles, but needed strawberries.

great location, friendly and helpful staff, great breakfast

breakfast was so so

room service was quite good but expensive as expected

the bar had limited cocktail drink choices.

over priced. no room service. restaurant and bar menu nothing special.

lobby bar was also very nice

when we called for room service, we were hung up on twice and never got a hold of anyone

there is a clean gym down stairs and the lobby has an area for work or to meet up with people

they need a bar to have a few late night drinks

very beautiful and clean. they have a little gym there too.

competent staff... late check out

gym-gear rental is not available because of covid :( windows are not double paned, so it can get

staff is incredible and very helpful! love 24/7 coffee, love the free laundry.

strong wifi, spacious and clean rooms, friendly staff, free laundry

clean and quiet. free laundry!

walking distance to avaya stadium. free laundry room

it's worth mentioning that there is also a mini-kitchen and tableware for cooking

the continetal breakfast was poor quality items

needs better breakfast options

i talked it over w person on late check out and had a rude call at 11:00 am call to tell me vacate the room

the breakfast is good but added more stuff will help

love the rooms! fridge, microwave, and complementary breakfast. ❤️

happy hour at the bar on a saturday night was great and the bartender was able to give recommendations to some other

gym was small, but did the job

service; no room service until someone check out, some of the receptionists' attitude are really bad; beat up

room service was the anti-roomservice

n't recommend using the gym

breakfast was pleasant and comfortable. just the warm feeling all around.

rooms.were.clean pool was nice. alot of room in lobby. places to sit.

rooms came with kitchen amenities

the breakfast was excellent

breakfast was good. location great. the hotel was very clean and the beds were very comfortable

the bar closing at midnight but it s not a complaint at all. i know it s unrealistic!

gym, pool, and the free nespresso in the room!

restaurants and the bar were cosy and the staff at the breakfast room, the best ever

nice gym.

the room was clean. the lobby was nice. the cleaners were kind. there was room service.

breakfast and rooms

front desk did not have enough quarters for us to do laundry; they had to wait for the manager to arrive to replenish the cash box the shower head was

the breakfast was good

comfortable hotel with pool and gym situated in great place

parking was a bit tight, but i got a good spot

quiet, all stores and market just walking and personal very nice, and they allowed me to do a early check

they gave us things we needed right away and no extra charge for an hour late check out

easy to find, good parking, ev charging stations

we were able to check in late our first night there when our planes didn't land until well after 9 pm

free parking and breakfast. comfortable and updated rooms.

was super comfy, clean, massive tv with lots of channels, easy parking, nice toiletries and towels

parking lot they allowed a work truck to park and the driver took up 3 parking spaces which took

limited time for breakfast

the location was perfect, the breakfast was ok

clean, nice rooms, pool, mini market and restaurant inside.

pool was warm and close to our room

the courtyard was inviting, with seating around a gas fire pit and a large pool

advised there would be no pool open due to construction before booking

they closed the pool at 8:30pm even though it was advertised to be open till 10:00pm.

the staff was excellent, quick check in, clean room. breakfast was very good.

the cleanliness of the hotel the staff and breakfast.

breakfast room with tv and board games, great housekeeping, helpful staff, and laundry room

the breakfast offered was awesome

laundry room is no longer there and i guess the descriptions need to change

the bar was closed but we was directed to a nice british pub nearby which was very good

gym was small but very very equipped

definitely recommend the bathroom safety bar not be slick

were deceiving on the size of pool, however, it was very intimate and clean, we made the most of it

spa was closed for repairs, bar was closed but said was open, restaurant was closed but said it was open

lovely spanish style hotel with great lounging areas. nice outdoor bar area.

accommodating staff. the room was clean and comfortable. pool and spa were fabulous.

enjoyed being close to the pool

breakfast options.

pretty spanish style rooms and courtyard with heated pool and hot tub

gym, breakfast was great. front desk very helpful.

gym was clean

the gym and breakfast ud83dudc4dud83cudffd

the breakfast was suitable and had many offerings

the gym was small but decent

necessary a dislike but rather a note - breakfast is currently suspended due to health regulations

also gym was good

the breakfast buffet could have a few more savory options - most of the items were very very sweet

i appreciated the simple but neat instruments of the gym

the room had great air conditioning and good facilities for breakfast

we'll appointed kitchen

room was clean and had a usable kitchen and a keurig coffeemaker

large room, with desk corner, well equiped kitchen corner (with large fridge and microwave for your doggy

the full kitchen was so nice

was no breakfast because of covid :( but this is the first hotel to ever have a full kitchen which is amazing

it was quite but breakfast would be nice

cleaning - sink was clogged with hair - bed was very uncomfortable - room was across from the laundry room, and the washers woke me up at 5

no breakfast but the coffee was helpful..

only coffee is provided for breakfast but taste watery

pool was green the , the breakfast was not a breakfast it was an apple and a cookie not wat i would

being able to order room service would have been great for breakfast

thought maybe due to less occupants the exercise gym might have been made available with cleaning's after use

advertised restaurant and room service. at hotel. they had neither.

the gym didn't have air conditioning so it was pretty hot but besides that it was a great set up

also, the gym is pretty small, cramped

there is also a small business center and a gym

have discounted rates while under construction due to lack of amenities such as ice, balcony, gym, etc

gym is very small

communal areas disappointing business rather than tourist focus no pool

gym is mostly dumbells, 2 benches and lots of cardio machines, but its enough

mini bar prices were extremely steep, but store is closeby and i never take from them anyway.

breakfast no swimming pool or gym all 24 hours gyms are open restaurants are open why are they still closed we need

the bed and room service.

no breakfast

they ran out of breakfast maybe next time

there was no breakfast and the pool was not open.

didn't have breakfast when we stayed, but will difently try it on our next stay, every time we come into san

breakfast was nothing special, i only went once

breakfast was a sweet bonus and they were very kind to offer it during sars-cov-2 time as an almost

breakfast was a series of little to-go packages, kind of a joke but i wasn't there for the

breakfast sitting area was closed, so it was crab & go kind of bk.

there should b instructions on how to use the spa tub

room was incredibly spacious and the patio lovely to be in during the summer

the staff and the management was excellent. the breakfast was good and had a good selection

pool was out of service

location and breakfast

pool was under construction and unavailable!

has a pool and a nice breakfast every morning

then 1 time 1 guy just followed me walking n all n gym n i was scared i pretended no language ud83dude43 i understood

the spa was broken. the food was cold. the iron didn't work.

pool and hot tub where to small

nice small pool & seating area

spa was great added touch. i enjoyed it.

everything was very good very clean and breakfast it’s really good

sry clean and great breakfast

breakfast turkey patties and sausage links were undercooked.

no in house breakfast, had to go to hotel next door'

breakfast was ok, the same thing every day, so variety would be nice

gym facilities, breakfast was ok.

bar and restaurant was closed but it was the forth of july weekend and they gave the staff the time

ean, fresh towels daily, tidy room, foyer/halls spotless), pristine pool with shaded seating - breakfast buffet and evening menu was fresh and delicious, bartender went the extra mile

24 hr guest services. early check in. very accommadating!

great breakfast

had k-cup coffee machine in the room and wifi worked great

wifi s was excellent, this place is perfect for a solo traveler on a budget

there s laundry service though i didn t use it

clean, good wifi, professional stuff

very reasonable pet fee, friendly staff, comfortable bed.

great housekeeping, facilities, and breakfast. loved it.

staff was great. valet. kitchen. rooms were fantastic. sound. comfortable. spacious. attractive.

from wonderful reception to housekeeping, the cleanliness of the room, nice breakfast to great ambiance

a solid little breakfast in the morning

close to everything, very clean, very friendly staff, valet was super quick, and the breakfast was great

great amenities , complimentary breakfast a plus

close proximity to airport woth shuttle service.

did not charge me for an early check in and a late check out and offered to let me store my luggage while i was at the 49ers game

breakfast needs to be included

airport shuttle

and then inquired about laundry and a workout facility neither of which this hotel offers

very good choice at breakfast, nice pool and spa and a good location

upset we could not have early check in. but they did hold our bags for us.

room was spacious. breakfast was good. pool time was nice!

the bed very comfy, breakfast is good and the staffs excellent customer service

the breakfast was a nice addition with several choices

in love with the room, the gym and the breakfast. everything was perfect!

breakfast is such a bonus too

the damp smell and it was near where the laundry was done

the kids would be welcome here

close to the airport, free shuttle, rooms are big, gym is well equipped

view of the pool

very good facilities as the gym and pool but did not try it

nice pool and gym

gym and a pool with lots of chairs

also the bar and restaurant was closed on the weekend

stay there regularly and i love to use the facilities you need to repair the gym equipment and resurface the hot tub those are the two reasons that i picked a

ac next to the bed. blows onto you. smells like old dust. half of gym equipment doesn t work.

the hotel advertises a gym but has almost no working gym equipment.

there's a pool, mini golf, and small gym

no utensils to use in kitchen. how are u suppose to cook:

breakfast, parking, big tv and reasonably fast wifi

and the laundry room was large and very clean

was excellent , the desk clerks were super nice and helpful, the location was good , the rooftop pool was nice to have

would have liked the gym to open before 6 because i wake up at 5 for exercise

he sent the shuttle to come get us when we dropped off our rental car before we even called

shuttle to airport should start earlier and run later.

communication and expectations and experience with the shuttle pick up from the airport or lack thereof

bed and the bathroom the bar and the staff at checkin.

concert venue, new & clean, friendly staff - went out of way to bring decaf coffee pods to room, late check out was

very comfortable bed with a kitchenette and close to the light rail

close to laundry room as requested.

it was great having our own kitchen so we could cook breakfast and late night

the staff and the kitchen

and the laundry room is a plus

only thing i do not like is they did not give us consideration in taking shuttle bus from the airport to hotel where in fact it was just 10:50pm

shuttle was free and property was five minutes away

shuttle bus contact difficult if you do not have a mobile(cell) phone.

customer service, every spot is clean, the gym is perfect with sophisticated and new machines

well-equipped fitness gym

breakfast and location and gym

the pool was a nice addition

breakfast was great! laundry room for guests was a great plus! the room was spacious and cozy!!

set up the bed for us, this was so helpful because we were super jet lagged and access to a free shuttle is so

breakfast was nice

we had drinks at the bar and they were very tasty

i wanted to enjoy the pool but we didn’t have time too

had wings at the hotel's bar and they were the best we've ever had

the breakfast , pool and staff are excellent

shuttle to the airport in the morning let us go a little earlier

i never did use the gym, business center, or breakfast room

the balcony was amazing! clean, bright, huge room! breakfast was amazing!!!

fairly new, comfortable beds, great gym, very clean, great staff

very good breakfast.

the breakfast was good, plenty of choices for everyone

was expecting full breakfast, but the kitchen was closed and they provided only little bags with snacks

old building i picked a hotel with breakfast the kitchen was under renovation in the morning between 07-10 you are supposed to get a small paper bag

the breakfast was very delicious

place was also really safe with a lock to the elevators and to the utilities like the gym

breakfast

it's a very good place to stay, spacious, has a small kitchen and large open window

they have laundry room so you just need to exchange for coins at the front desk

breakfast was delicious and lots of choices

room was huge with nice kitchen.

was much bigger than expected, nice dark curtains, kitchen, great breakfast, excellent staff, very, very nice

spacious room, well- equipped kitchen

good location, big & clean room, efficient kitchen, kind staff

friendliest staff nothing was too much trouble,the standard of food at breakfast was excellent,the room,bedding,towels very good

breakfast awesome

kitchen is great

u were displaying a sign for steak dinner and they were out of business i stumbled on the bar served food no one knew that the restaurant that supposedly served breakfast was closed when i

i wish the bar close late 11 pm is to early

warm inviting pool

the snack bar was limited to items

staff were professional and friendly the rooms were clean and smelled fresh the pool was a good size and we'll maintained loved the breakfast

the breakfast was very good, it could stay open until 10 am for those who don't have to leave early

to food and casino

free shuttle, you just have to let them know ahead of time and they will schedule to and from airport

big comfortable room shower pool & jacuzzi

shuttle service

gym was hard to get into

pool and staff were lovely and the breakfast included was gorgeous

was great but shuttle service was full when we arrived at hotel for next morning

gym was pretty good for a one night stay, but i wished the pool opened earlier

also there is a free shuttle service to the airport, i can't ask no more

full buffet breakfast, fridge & microwave in room, big rooms to fit large families.

dirty laundry on that sat on the floor of the hallway, and having to take a cold shower because the

the cook called in sick, so no food available at the bar that night

the other issue was the swimming pool was too small

beautiful huge modern room with kitchen, living room, giant bathroom, and comfortable bedroom

was closed ( laundry, gym, breakfast)

spacious, i was expecting the usual bed and restroom but the room had a living room, equipped kitchen (stove top, utensils, knives, cutting board, sink, dishwasher, regular sized refrigerator),

pool was close and the first hour the maintenance guy was fixing the door knob and all i wanted to

the privacy, the kitchen, the bed, the parking.

breakfast was amazing!

coffee was offered for breakfast and i don't drink coffee

they have their own laundry .thay was the only thing good.

i was confronted in the laundry room by a middle aged white male who obviously had sever mental issues

no breakfast, microwave or refridge in room

breakfast, there was none and we did not like the location, we won't go back to this facility

the counter person, the breakfast and the room

the spa was cold...just a tad bit warmer than pool. was hoping to relax in a warm atleast spa.

pool gym laundry kitchen in the room !! feels like home

everything, the peace and quietness. plus the swimming pool was open.

loved the kitchenette inside the room

parking lot was packed, but we found a good spot.

hotel says they have airport shuttle but didn't mention it was uber that picked up

your large variety of breakfast food. something for everyone. the pool. exercise room. laundry

though i did not use)

per early flight) was on time, if not a few minutes earlier than expected

pool was relaxing and fun for the kids

and kids running thru the hall way

pool was indoor but the water was so freezing my kids couldn't use it

breakfast was excellent. shuttle service as very good.

the options were great and my kids loved the pancakes

indoor pool was closed

i absolutely loved the breakfast, as well as the pool.

the room and breakfast

gym was small but worked for us

everything, the accommodations were nice. the breakfast was spot one and parking was great.

nice pool, great breakfast, clean room.

the pool was relaxing and outside area was beautiful

pricing was very affordable, there's a pool, workout area and laundry room

the respectful staff. great breakfast selection, nice pool area very clean rooms.

the pool and hot tub are always nice, and it’s right on el camino real, so easy to get anywhere

do they get a breakfast in the pool everything so i will s stay it again

understanding of what it is that i needed and expected, we asked to stay a little longer in the pool due to heat, they agreed

the pool was not in use

outside of the building was so old and dirty looking. breakfast was so poor.

pool & breakfast were not “available” during my stay

my spouse was snarkily asked if he wanted to pay for the two bananas he chose at the breakfast bar when i was in our room recovering from a surgery

clean, modern and beautifully decorated. craig in the bar was amazing. i d love to come back.

we also ate and drank at the bar on the first floor

they have a restaurant and bar that we have yet to try but i heard it s delicious

they have no food, no bar ,no maid service ,it seems they should let that slide

our room was next to the pool so it was a little loud, which is expected at a family hotel

bar and food was amazing

i didnt like my rooms all the way away from the main tower next to the laundry rooms

i can't believe i paid $400 for a room with a view of the hallway next to the laundry room where all the maid service staff liked to hang out

the pool was closed by the time we came in from our event

the staff offered the kids snacks while waiting in the lobby

was so great from the staff the room and pool and breakfast loved it so much will be coming back soon

the gym is terrible

the breakfast was yummy

additionally there is a free happy hour bar between 5 & 7 pm with great bites and

no late check out

loved having a livingroom and a bedroom! breakfast was very good!

breakfast, close to all the attractions that we visited, japantown all the shopping malls,the

staff was very helpful with accommodating us with a late check out because of our changes travel plans

it was clean and enjoyed using the pool. the staff was great!