swimming pool is closed by covid 19

that there was a pool and even a little fitness area in case someone doesn't want to miss their gym days

conditioning and bed was very comfortable and best of all great breakfast but could have lasted till 11am instead of

on the topic of food, this best western location did provide their guests with complimentary breakfast which included beverages, breakfast sandwiches, cereals & oatmeal, toast/bagels, and even

shower curtain let the water out and had puddle on the floor, didn't have laundry bags in the room

bed and bathroom. breakfast choices.

gym, hot breakfast, cookies on arrival, coffee/tea/hot choc always available

exceptional property. quiet and excellent customer service and breakfast. worth the stay

gym, hot breakfast, cookies on arrival, coffee/tea/hot choc always available

location and a real breakfast every morning.

wifi was sometimes not available and breakfast could have been better

parking was too tight for full size truck

is perfect and after parking lot construction is complete it will be a really nice affordable place to stay

parking was very limited and it was worse when people didn t even try to park their vehicles

was very comfortable & i loved the amenities provided tolitetries, microwave,fridge, continental breakfast

free and easy parking

the breakfast was good

front desk did not have enough quarters for us to do laundry; they had to wait for the manager to arrive to replenish the cash box the shower head was

were in room 225 next to the laundry room

gym was very small and not as well kept as the other spaces

easy to find, good parking, ev charging stations

we were able to check in late our first night there when our planes didn't land until well after 9 pm

the bed was super comfortable and the little kitchen was perfect.

it's worth mentioning that there is also a mini-kitchen and tableware for cooking

kitchen location staff all wonderful

clean and quiet. free laundry!

room came with a kitchenette

laundry room is no longer there and i guess the descriptions need to change

i liked everything about this place. the breakfast,rooms,service and the staff was excellent.

laundry carts are next to the room i stayed you don't need an alarm as loud as they are you will

the staff was excellent, quick check in, clean room. breakfast was very good.

the breakfast was more then i expected, i figured bagels and cereals with pastures they had eggs

ed is an awesome owner, very accommodating, thanks ed for the early check in approval

the location was very close to several malls, mini golf/arcade and the sapp center

is the coolest hotel but i think a little overpriced lots of college kids also but it’s a great hotel you won’t be

the outage made it impossible for me to work from home as well as very difficult for my kids to attend school online

the kitchen

the breakfast was excellent

the pool was beautiful

great breakfast

rooms came with kitchen amenities

kitchenette

laundry is not available 24hours

breakfast should be available to residents

there was no breakfast, but there are good restaurants close by.

no breakfast...pay for wi-fi...pretty basic

was quite but it was very dirty and it says that they have a laundry room but the dryer doesn’t

and the breakfast and coffee really made my day

we always stay at this best western...it is 3 blocks from our kids and grandbaby'

the pool and jacuzzi area

the pool nog being open

the breakfast was great, my kids and i loved it

i liked that there is alot of stores near by and the wifi is

i needed a shuttle to and from the airport and they booked me an uber both times.

just grabbed a banana befor the shuttle to the airport

convenient to airport, pool.

the hotel paid for the uber shuttle r/t

continental breakfast with waffles & comfy beds! kid enjoyed swimming in the outdoor pool.

swimming pool, walkable distance to the downtown.

to downtown night life- staff was friendly and accommodating - really like the early check in and late check

asked for a late check out

room was nice, the staff was friendly, the location is great, the pool light didn't work, and needed some chlorine

easy access to the pool, you don't have to walk through the lobby, there

that the hops bar was closed. selected to stay there for that reason but still had a great stay.

we stayed after a 49er game, the onsite restaurant/ bar was full of drunk, loud people, not kid friendly in my opinion but food and service was

our room was next to the pool so it was a little loud, which is expected at a family hotel

the bar could of stayed open later

staff were professional and friendly the rooms were clean and smelled fresh the pool was a good size and we'll maintained loved the breakfast

enjoyed the staff checking in my text! also ease of airport shuttle so early in the morning!

very comfortable, lovely pool area and gym.

staff, room service, consistency of the doubletree, shuttle service

airport shuttles only hold 9 passengers and when we needed the 4:30 a

location and cleanliness. airport shuttle was the absolute best feature!!

nice pool to sit around but a little chilly the day we were there

the pool and small gym

very clean rooms; friendly and professional staff; shuttle to/from airport

and accommodating shuttle service, friendly staff

close to shopping, breakfast.

is good but option for vegetarian is less on breakfast buffet

breakfast simple cereal, juice ,coffee

didn't have breakfast when we stayed, but will difently try it on our next stay, every time we come into san

did not know there was breakfast.

ud music and dark lighting)

nice rooms with balcony. onsite bar and 24 hour room service!

always a great place to visit but wish we had the pool open, gym and the full breakfast

extremely helpful with a late check out and valet was amazing. breakfast made the morning great.

the 5th floor pool and spa was very nice

parking was almost full. pool opens only 10am.

had breakfast included, however if you came 30 min before end of serving time, there was not enough

great breakfast the kids loved it...

early check in

the pool and gym were available and provided appropriately sized towels

the kitchen is well equipped and has a water filter so you don’t need to buy or get water from the

breakfast can be better if they offer more food choices.

the small kitchen was awesome and the room setup was very comfortable

location & pool

great location and breakfast. enjoyed the hottub.

the rooms were clean the little gym they had there was nice the continental breakfast was okay

we enjoyed our jetted spa in the bathroom

only thing i can say is maybe the options on the complementary breakfast, didn’t have many options but, then again it’s also free so, didn’t really bother

ud83dude0a the breakfast was good too

i like the free breakfast and the hot tub.

hotel right by the airport with a shuttle

to food and casino

free airport shuttle to and from

gym was being repair and breakfast was not good

was wonderful, walking distance to matrix 8 casino, buffet breakfast was excellent, staff were professional and

breakfast, no pool or gym

good breakfast, big bathrooms, comfortable beds

custom omelettes for breakfast are a treat and the staff extremely friendly

hot tubat the pool

staff - the shuttle drivers are terrific - they talk to you during the short ride

i liked how they provided cooking utensils for the kitchen and had dish soap as well.

shuttle should start earlier, we had to get a taxi

snacks in restaurant/bar was appreciated, room was very clean and well appointed, location and shuttle quick to airport

facility and suite arrangement are surprisingly fantastic, breakfast is a great deal of variety taste american, continental and japanese

close to the airport, and the shuttle ran on a convenient schedule

the only thing that caught me by surprise was that if i wanted to check in early they wanted to charge me $30

drink coupons, free parking, full breakfast, pool

after driving for hours with kids in the car i did not want to load everyone up again to get dinner

the staff offered the kids snacks while waiting in the lobby

nice pool, nice breakfast.

had wings at the hotel's bar and they were the best we've ever had

was very clean and the staff was great specifically the bartender at the bar and grill he was very nice and polite

we had drinks at the bar and they were very tasty

mini bar refrigerator and microwave inside

coin laundry machines; pool and gym. the breakfast was good. good internet.

breakfast was good and the staff were friendly

cold pool, no lock on bathroom door. and the fact it wasn't a closing door.

everything was good. the nice customer service and the late check out.

everything, the accommodations were nice. the breakfast was spot one and parking was great.

the breakfast was good lots of choices

breakfast, there was none and we did not like the location, we won't go back to this facility

they have their own laundry .thay was the only thing good.

we ate at denny’s and was able to buy breakfast for the next day to eat at the airport

early check in

i was confronted in the laundry room by a middle aged white male who obviously had sever mental issues

amenities were available like pool exercise room laundry room and breakfast

friendly staff, great breakfast options, and access to a loft of amenities (gym, indoor pool, laundry, etc

clean and good breakfast

breakfast was yummy

on site laundry machine

laundry services

very comfortable bed with a kitchenette and close to the light rail

it was great having our own kitchen so we could cook breakfast and late night

kitchen was nice

laundry facility

pool was under construction and unavailable!

the pool was cool , bed comfortable , the coffee

enjoyed the breakfast, the pool, and the gym

has a pool and a nice breakfast every morning

people, location. street view room, breakfast

they don't have a hotel map in the room for things like where to find the vending machines and gym

the washing machines to do laundry doesn't work

the gym

no laundry soap on site

hotel was awesome had all the amenities and the pool and sauna were really great the outside was immaculate what is immaculate

in front of the hotel, very nice bar and bartender

featured facilities - from their business center, high speed internet, meeting rooms and even a gym if you're on the go

breakfast was good, balcony was big , pool felt good,jacuzzi was clean, quiet rooms

breakfast was great

the gym was ok (basic but fine)

the pool was unfortunately closed but that’s understandable during these times

wish their was a jacuzzi or that the pool was heated a bit more.

gym room was great

no pool access because of covid

called to get a early check in and front desk was rude and told me to wait until 2:30pm to check in on christmas

furnished kitchen (fridge/microwave/dishwasher only) business center convenient on-site coin laundry

would definitely stay again the breakfast was hot and found everything i wanted

loved having a livingroom and a bedroom! breakfast was very good!

and spaciousness of suite with convenience of kitchen amenities helped to make our stay enjoyable

pool was a little cold

food at the bar was great. room was fine -quiet.

according to website they offered a free breakfast

they offer a very early check in and the location is easy and convenient .

parking too costly - not told ahead no breakfast - thought it was included bathroom needs safety bar on other

convenient to airport and a shuttle was provided at no cost

wifi s was excellent, this place is perfect for a solo traveler on a budget

clean large bed clean linens and a lot of lights in the parking lot with cameras on the

pool and hot tub closed

onsite parking is also available

very reasonable pet fee, friendly staff, comfortable bed.

the lobby, the bar and overall hotel

the bar and rest were closed for labor day and there was nothing open nearby

convince to the airport . shuttle was very convenient. bar and menu were very good

convince to the airport . shuttle was very convenient. bar and menu were very good

communication and expectations and experience with the shuttle pick up from the airport or lack thereof

shuttle bus contact difficult if you do not have a mobile(cell) phone.

i like that and i was able to get a late check

bar on site with nice draught beer but i was too jet

place to stay a night,leave a car while traveling and enjoy convenient airport shuttle service

i stayed for a marathon and they were more than willing to assist me in a late check out

and had a nice breakfast

room with kitchen and cooking utensils, perfect for a travel with a group of friends or damily, nice

liked the townhome concept. there was a pool and laundry facilities on site

breakfast was great, a machine that makes fresh pancakes for you with a wave of a hand (you

were hard to come by for the pool, staff was unhelpful when trying to use the over complicated laundry system (done via an app

grave yard desk employe rude! i ask questions about wifi! ...

great pool, awesome gym. loved the free breakfast and free drink each night.

the hotel has an amazing pool

but last day no omelette, breakfast room crowded with noisy kids and no china for the coffee

pool and spa

no room service

corona de virus killed the bar access.

pool and gym

put in a room that had one bed instead of two that i asked for, and not having breakfast in the morning

no room service. had to bring towels to front. no trash pickup

didn't see any plant based milk for the breakfast cereal, but i didn't ask if any was available

rbells and few treadmills), not well air ventilated and had no windows -

hot, room was hot, ac didn't work well, couldn't open windows at all, cabinet door falling off in kitchenette

they also had a well kept gym and outdoor patio area

great room service and amenities and i enjoy the free daily breakfast we get

my room was right by the pool

we drove in for the taylor swift concert and marriott thought of everything from the dj by the pool to the red carpet to the bracelet making

room was far from pool but its ok

had called the day before our arrival to request an early check in and verify we would have a room with two queens and was told yes

no room service

liked the cleanliness of the pool our room to the location of everything

good breakfast

the breakfast wasn’t very good.

nice area but car is recommended to get around. gym was better than most similar hotels.

the pool, hot tub, and location to restaurants.

ol) is too low and its very cold

the pool and fire pit were very nice. starbucks nextdoor was convenient

you don't hear people in the rooms next door, but you do hear outside - the road, music from the pool and so on

close to the 49ers stadium close to shops and take away pool was nice

room near the pool was very noisy past quiet time at 10 pm

pool and bar being open was nice, also a gas station and a applebees in the same lot

pool with cabanas wonderful

friendly people loved in february the hot tub and pool was heated use the hot tub

the bar and free breakfast was wonderful

pool area and friendly, helpful staff

laundry (takes quarters) and ice machine on the property

laundry room

laundry services are cheap

am allergic to tide laundry soap

staff was great. valet. kitchen. rooms were fantastic. sound. comfortable. spacious. attractive.

breakfast was nice—kept neat! hotel rooms were designed well—front desk was friendly!

a laundry room for guest use

it was a great surprise know that the parking has ev charge station (even though it's valet parking) we were able to get our car charged over night

a solid little breakfast in the morning

was my first time staying here and my family enjoyed the swimming pool and we bbq for the 4th of

the bed was comfortable and it had a little kitchen

breakfast was good although the waffle station got a bit manic with kids making their waffles, but they were enjoying themselves

breakfast staff was only assisting the customers who tipped her when asked to restock items

breakfast was delicious, loved it.

sometimes, you feel awkard to stand outside with family (kids)

breakfast is awesome

pool looked nice, and buffet breakfast was great and had lots of selections

clean, very nice staff, room configuration great, kids loved playing basketball

the room is nice and spacious, always a benefit to have a personal kitchen at your disposal

renovations * open air hallways - staff i passed on the way to the gym at 5+am were all bundled up and i just might have made them shiver

property currently under renovation so breakfast is limited. construction noise is pretty low

tomatoes or veggie sausages, room had a fridge, snack bar at reception was useful for hungry kids

kids friendly

the kids would be welcome here

was so clean and it had a clean laundry room and a gym, and breakfast was available and big parking lot

the gym is small but that’s better than nothing.

was so clean and it had a clean laundry room and a gym, and breakfast was available and big parking lot

rooms with a fridge and coffee bar, friendly staff, the hotel has a gym and a swimming pool

gym was out of service and i was not advised upon arrival…

the breakfast was good, plenty of choices for everyone

room size is good. gym facility is great.

very nice clean rooms. breakfast was great.

cleanliness of the room and breakfast

the most interaction i like about the hotel was breakfast, there is a loveable old lady named rosie or rose i think was very humble and nice to me

gym room is smelly....

pool would be too small for this size of property

breakfast could also be slightly better by adding a few more items

but do not expect much from breakfast, as well as gym is very small and the pool is open but not clean, for me it was not good enough to swim

room was huge with nice kitchen.

if you’re a parent traveling with kids, i would 100% recommend this hotel

the included breakfast buffet was plentiful with many great choices including fruit, hot dishes including usual

breakfast was absolutely delicious

when i asked for a late check out he offered an additional 30 min past check out time, which i thought was pretty lame

tasty breakfast

breakfast left some room for improvement, but i'll chalk that one up to the pandemic still going on

gym was clean and well-organized

breakfast awesome

the breakfast was a bit disappointing but guess its because of my european

breakfast was delicious and satisfying

it did have it's own personality and the bar was pleasant to visit

the breakfast was awesome!

the swimming pool was covered and very small.

the pool is smaller but nice

service, comfortable beds, good breakfast, spacious areas to hng out and a nice bar with possibility to eat something as well

gym very small

love that the gym is 24 hours

partial pool in shade

i loved the fact the gym was open 24hours

the bar down stairs the food tasted good.

gym machines didn't work properly or were out of order.

gym was small but very very equipped

the bar was closed but we was directed to a nice british pub nearby which was very good

the pool water was very “salty” due to chemicals im assuming.

the gym was great along with the pool

room service, breakfast or food available

i just wished you guys had room service but besides that it was great

also the 2 pizzas that we ordered for room service was under cooked

the gym has no ac, just a fan circulating sweaty air of other gym goers

phone in my room didn't work

quiet hours is not enforced, people were laughing at the pool until at least midnight

advised there would be no pool open due to construction before booking

the courtyard was inviting, with seating around a gas fire pit and a large pool

the pool and exercise room and light in pool worked!

showed pool on premise, but the pool was under construction, we could not access it

i like the kitchen and the balcony

a separate recycling bin for plastic? an extra bar stool for the kitchen island/counter too.

breakfast in the hotel is very good with various choices

i didn’t catch the person serving my breakfast but you can tell he smiled under the

bed, well equipped kitchen, lots of areas to sit and relax or meet throughout, plus a great gym, pool, grills, bikes to rent

the facilities are clean, the pool is nice, and i really appreciate the breakfast offered until 10 am

good breakfast room comfortable

clean, safe, large rooms, great breakfast, a very reasonable pet fee and overall value.

price, nice breakfast i actually like, have a laundry which is super convenient, good enough internet

only thing is that we were there for a soccer tournament and there was a lot of kids and families which we were one of the families so the staff was getting annoyed but please

room was comfortable, and i loved that we had a full kitchen

breakfast was great and overall cleanliness of the hotel was wonderful.

the breakfast was a little bland

the lobby and the free breakfast was a surprise too

room was very nice, loved the kitchen and that there were so many things we could do in it

cleaniness of the room, friendly service, swimming pool & gym availability

overall kids loved the stay i hope we knew about the breakfast we would’ve purchased the the whole thing

of course, there was no room service and no place to eat

the bar in lobby is great

away from the breakfast buffet

the breakfast in the morning was the best that i have had in the

the breakfast in the morning was the

breakfast is good location is great

grear breakfast, convenient location, new and clean hotel, good value

room was great and with lots of space great breakfast

wish they had room service and a little larger menu

parking, no pool, gym needs an upgrade

room service should be informed before checkin

clean and comfortable. nice little bar. good breakfast. great location. 10 star!!

hotel has no pool, mediocre to poor fitness room, and no room service

i also took advantage of the small gym which included 2 benches, a rack of dumbbells that goes up to 50 pounds, and three cardio

gym was clean and had new equipment

i appreciated the simple but neat instruments of the gym

excellent continental breakfast.

the breakfast buffet could have a few more savory options - most of the items were very very sweet

good wifi and streaming on tv which was great

had the basic necessities plus free breakfast and access to the bar at night

they have no food, no bar ,no maid service ,it seems they should let that slide

we also ate and drank at the bar on the first floor

they have a restaurant and bar that we have yet to try but i heard it s delicious

nice gym.

no room service, car service, pool , food , nothing

the bar closing at midnight but it s not a complaint at all. i know it s unrealistic!

no room service

breakfast taken to room, also barely any options for breakfast, room service over priced barely anything on it, valet was pointless i still had to go get my car

wish the hotel did room service

were not stocked in gym for pool and had to call to get some

room service, the view, and the bed were amazing.

no room service

a tub though we specifically booked for a large room with a tub reception staff only did the bare minimum and were not friendly

bar service was attentive but respectful

since there is no room service during the covid 19, i have to ask for towel each night

the location is great. walking distance to many places to eat. free wifi.

room service was quick because i asked for extra towels

it was easy to get a late check out until 2pm

my kids loves the pool area

swimming pool and whirlpool were nice, you can take drinks from the bar inside the pool area

one thing is the location the first night me and my kids had to walk down a busy street to get here

accommodation was perfect ,pool was awesome

3) gym 4) convenient location for my purpose

the restaurant and bar do not stay open late to accomodate residence

gym-gear rental is not available because of covid :( windows are not double paned, so it can get

staff at the hotel and bar were very friendly

competent staff... late check out

there also wasn’t a pet fee which was nice

when we called for room service, we were hung up on twice and never got a hold of anyone

they do have a great gym and wonderful out pool and spa area

room service never cleaned our room once the entire stay as well as no microwave in the room we

room service: 2 small pieces of key lime & a glass of milk = $31

lobby bar was also very nice

when we went to check in after our 3 hour drive they weren't going to let us stay because of the bar service not

restaurant and bar on site had great food and excellent service

the staff was great, nice hotel, pool was refreshing and clean

the pool suite rooms have assigned parking close by

my kids got allergic because of the smell

the suite - a true apartment the facilities - gym, laundry, breakfast room, small salon in reception area, parking all in perfect working condition,

the gym smelled but everything else was clean and great for the working traveler.

roomy room with kitchenette.

location, spacious room, clean, comfy beds, quiet, great parking, amenities are close by, breakfast in the morning was great

close, no hot water in the bath or shower and to top it off the pull out bed was broke that my kids were to lay on

fabulous room with kitchen and living area. very clean and nice staff.

closeness to the 49er stadium and the breakfast

love the 2 bedroom suite with the kitchen

location , easy access to freeway , and unique , bar , pool table to play , good breakfast

outdoor pool, heated

pool was closed which was kind of a bummer since the weather was nice

breakfast was just ok not

it was very clean, nice staff and had a good continental breakfast

laundry facilities were not secure, even past hours that the hotel indicated it would be

laundry was available and very cheap, it needs some quarters but they're available at the front

the pool was very dirty. possibly because it hadn't been serviced yet for the season

guest laundry fascility, there was an issue water started leaking from washer they did not even offer to

there was an outdoor pool and jacuzzi, but the weather didn't permit

nice pool area, nice clean room

upgrades were great- cool furniture! spa small but clean

clean rooms breakfast nice hard working people

great breakfast, great hospitality, and good gym equipment.

enjoyed the hot breakfast- waffles, sausage and scrambled eggs

for laundry was a bit dirty

the breakfast was very good

room was spacious. breakfast was good. pool time was nice!

their pool and jacuzzi ðŸ

conditioners were breaking in other rooms and we were unable to get an early check in as requested

room was spacious. breakfast was good. pool time was nice!

the continental breakfast was great

shuttle to the airport was perfect and easy to schedule in the morning

also shuttle service was not available as advertised and when questioned about this, the staff were

i liked it had a pool and spa and a gym

not enough information on how to access shuttle from airport

i had to wait at the bar for a few minutes because no one was there.

i really like that there are ev charging spots available

i have to say a negative it would be coin pay laundry (and that's standard so not a real

beautiful clean pool, laundry room was great

the gym was very clean and the pool was warm

i truly enjoyed my stay and that breakfast spread was worth it