early check in and super friendly staff!

the kitchen was thoughtfully supplied

so homey and really great to stay in, the pool looked great too

hotel has everything you would need, a fully stocked kitchen, the staff is lovely and the pool was a great added benefit

the pool is so cute, and the motel is small

was clean and quiet, had comfortable beds/pillows/bedding, had a nice little kitchen, had a pool, a short walk to the beach, a 2 minute walk to a farmers market on sundays, free and easy

vintage motel with a pool

laundry machines worked so i ran some when i was there

was just like a little cottage,the room is separate from the kitchenette

kitchen is great

room (with full kitchen) had air conditioning, a small heated pool, laundry room (didn't use it though), good location within about 45 min walking distance to

always plenty of parking & liked being next to the laundry room so i knew hot water would not be an issue

staff, big rooms with awesome view of the boardwalk, nice breakfast and coffee all day

and breakfast, which we didn’t expect, was a great bonus with enough items to choose from

limited continental breakfast

was fabulous, the morning breakfast was very well done & the people who work there were amazing

there are so many varieties of breakfast and for free

it was clean, large bedroom, separate kitchen with a sink, comfy beds, large closet area, upgraded shower, newer floor

room had a kitchen too, everything but a stove

we loved the kitchen/office area with a decent sized fridge, large microwave, sink, desk

i liked the kitchen area it was roomy

clean room,small kitchen,comfortable bed,quiet and best of all very clean

and if you were planning to hit the pool, the swimming pool is small fyi

pool is cold not heated.

pool was nice kids had fun

that is has parking and it has breakfast as well. the staff is very friendly.

the pool is small but my kids enjoyed a nice dip after a trip to the beach

good location and good small breakfast

no late check out, pool is smaller in person than in photos

nice pool and friendly staff

we didn’t utilize the pool this time

the fresh waffles for breakfast yummy

the kids loved the pool

they offered a spa service and had a 24/7 gym which would make this even easier for most

worth it! the kids love the room, its clean and very spacious.

friendly, staff/ kids enjoy the heated pool

they offered a spa service and had a 24/7 gym which would make this even easier for most

reasonable distance to the exit .... access to the spa and pool

love the design of the hotel with the indoor pool in the middle with an open roof

property with interior pool and some covered parking

pool i believe was closed

clean, comfortable and in a great location for me. i didn’t try the pool or spa unfortunately.

nice lady at counter office. got early check in & out late, authorized.!

we got early check in

air conditioner did not work, window could not open, smelled like dirty laundry, treated rude, no hbo or wifi as advertised

no laundry

me itchy, rug was damp, they didn't have enough bath towels for the 2nd day they were all in the laundry room washing and drying

blanket like every hotel has and he said he didn’t have any available till he decided to do laundry

no laundry room that was advertised

the breakfast food was great

pool, spa, breakfast, location, room size and set up, parking and cleanliness

cleanliness, excellent location, guest service, breakfast was great, hot tub and pool.

breakfast area well staffed (helpful and friendly). offerings good but not memorable.

grandsons were bummed the gym and pool closed-covid

laundry facilities. across street from 711

every time we needed something as two of us broke out in some kind of rash, whether it’s the laundry detergent or the fact that the sheets weren’t washed but whatever it was it wasn’t cool

found staff in the laundry room

the laundry room was locked

reasonable pet fee

the kitchen it had...

they even had a kitchen

i would appreciate a few simple items for the kitchen

in the room (not advertised) and i'm not sure it was hooked up - would have been nice to have a kitchen

the kitchen functioned properly a plus was a gas stove

staff was very friendly and accommodated my family got an early check in then gave my kids chocolate chip cookies

room was absolutely comfortable that i they had a great breakfast and was close to everything i will book this hotel in the future i love it

friendly staff, kids loved the pool, very clean and good breakfast.

the little gym was great

our room was right by the maids laundry room so it was nosy all the time

heated pool

parking was hard at times. pool was not heated as told.

hot tub pool and ac! bed was comfy.

i also like the fact that the jacuzzi and pool are clean and well-maintained

it also said heated pool but that was across the street

they gave us a late check out

i wish the pool was warm

would have been a plus to have a heated, larger pool.

wish pool was heated

the pool was not heated

heated pool was awesome

are rude upon arrival, they charge you a daily pet fee of $50, $25 for daily parking, and a $1

the hotel was generous to allow late check out.

what i liked was that it had a pool and a hot tub, it also provided free breakfast.

$50 pet fee

the indoor pool is what makes us return at this time of year.

the entire kitchen was in excellent condition

indoor pool and hot tub were amazing and very clean with good location

great bed great tv in the kitchen in my room

the swimming pool and the hot tub and then our room was really nice. big old bathroom.

location location location, it was close to family bowling and the boardwalk and miniature golf.

early check in

(they even have a bar near the check-in area for your après-boardwalk drink) facilities and our rooms were

the pool was clean, warm, and gym was also clean with great equipment

parking area too congested pricey for the amenities no cart available upon arrival a laundry facility would be

we were not told that gym was closed

breakfast was great

we wished it had a swimming pool, not just the big hot tub.

everything, lobby, breakfast, clean, laundry facilities on site, fireplaces in lobby, lobby seating, room was nice

breakfast was delightful

mechanical sounds all nite between ice maker soda machine and vicinity of laundry room

laundry we were told was broken, and found some dirty sheets on the sleeper couch when opened but

put a small hand towel bar next to the sink

also no refreshments as the bar was closed

there is a thai restaurant and bar next to the rooms, so if you don't want to go far, you can head over there

shower is strong and there is a free ev charging station

mini coffee bar could've included more coffee pods and liquid coffee creamer

product odor), centrally located (15 min walk to beach boardwalk or downtown), safe area, heated pool, quiet room, good maid service, relaxed 11:

nice pool complimentary breakfast nicely decorated and very clean room: a pleasure to stay after some

nice little pool and plenty of parking, including some in the shade

pool was not that clean.i haven't used it but it should be cleaned.

the pool was really cold

free parking and early check in

location room friendly laundry included pool area

was able to do a load of laundry

poor wifi and weak power outlets in the room.

there was parking available, laundry room and ice room close to the rooms

available parking, the bathrooms are really nice, wifi, beachy aesthetics

surprised that we could not leave the car there after 13h in a big, almost empty parking lot

tile floor, granite kitchen, tiled bathroom spa, mini kitchen, clean, close to beach

very quiet and the spa tub was huge

pool was open mid april, i did not swim, but saw others in it

$30 parking

we got here early, and neal in the office moved his vehicle so we could park ours in front of the office and offered to keep an eye on the bikes

very new and clean. great value breakfast

the pool and gym were nice even though i didn't use them

kids wanted to swim

free breakfast, nice clean rooms!

food and drink available in lobby close to beach pool and gym clean

famiky hotel with lots of opportunities to engage kids

unfortunate the hotel's wifi is an open system, which apparently is less secure than one requiring a

pool and bar area were excellent

dead bug on pillowcase, lack of seating/dining area in room, no microwave, was not informed of wifi password

room service (breakfast) was delicious and fair-priced (+)the staff and the family friendly amenities like a kids menu and room service (-)forgot a salad in our room service order but we're already in the processes of delivering to the room when i noticed (-)hate to complain at all since we so enjoyed our stay but the breakfast we ordered for room service was mediocre at best for the price (+) love the room service and bicycle access (-) room service forgot my drink but charged me (-) the room service is quite slow, if at all they turn up to service you, which was slightly disappointing (+) room service was quick and delicious (-)don t clean rooms every day no room service (-)bartenders/servers were slow and underwhelming but desk/ room service staff were great

the check in receptionist, the valet, the waitor at the restaurant and the bartender at the pool

also, kids were allowed to bring water balloons into the pool and hot tub which are not only bad for

free wifi

eric who works at the pool bar on friday and saturday was amazing and really took care of us

kids and parents loved everything

parking and small pool.

no free breakfast like states in ad

great staff, great location, great breakfast. hot tub , & , laundry was great.

was great to have laundry facilities

would have been nice to have a swimming pool but we made up for it going to capitola beach near by

and wasn't thrilled kids were running around screaming & being loud in the pool

the pool was nice and refreshing

don't get a room behind the pool unless you love screaming kids

bath tubs for kids, walking distance to boardwalk

they had a pool and beach toys, which would be great for families with kids

kids liked the waffles for brekkie

our kids were

the shower hand cannot take down so it is very difficult to shower kids

the shower hand cannot take down so it is very difficult to shower kids

breakfast, especially with kids

told no extra blankets by a rude employee then was told there was no late check out even though the website offers it

pool and breakfast closed due to covid

i even saw her doing laundry at 2am

good breakfast, clean rooms, friendly staff

breakfast options

we loved that they had two hot tubs and a heated pool

also, there is a soccer park across the street with noise from games

pool falilities comfortable

swimming pool, hot tubs and laundry room

2 jacuzzi, and big pool

pool not open

the breakfast was excellent

very nice, good hot breakfast, very clean and updated rooms

pool not working

heated pool is very relaxing

door of the laundry room is not easy to use

pool was close

everything was great!! the pool, breakfast the employees wonderful

need to improve your breakfast with more fruit options.

very clean. good breakfast and great staff

the pool is awesome

and my husband brought our three kids ages 11,7 and 2 months

great staff. room was perfect. love the breakfast! thanks for the courteous treatment!

was never fresh, the desk clerk on the weekends is rude not professional at all could not have late check out because clerk claim they was short on staff

towels provided by the sparkling clean pool

friendly staff, breakfast had a good spread and no hold ups whatsoever.

spa tub not working in king suite, and toilet lid broke in other double queen room

also a spa was listed on the website but was not available per staff

the breakfast in the morning and area was quiet and clean.

very clean comfortable and had everything we needed breakfast was amazing love the location

jordan and the heated indoor pool are the 2 reasons we will return

i just wish there wasnt pool hours

the breakfast was acceptable, given the covid restrictions mandated by this administration.

appreciated the indoor pool during the rainstorm

the parking was a little tight for suvs and trucks.. the pool was smaller then usual

the pool and hot tub area were perfect for our family, and the walking paths around the property were

beautiful outdoor surroundings, large clean rooms, nice gym and restaraunt on site.

the fire side smores were a hit and the pool

hospitality from the staff, room, food, view and pool and spa

no table in room for dining. no microwave. disc golf course not maintained/groomed.

also, right across the street from a grocery store and laundry mat

i was disappointed there wasn't a hottub and also that the pool was closed for the season

heated pool was a plus

team, flexible about check in time, giving advice for laundry nearby

type of protein would be a great added addition for breakfast

outside spa was a little difficult to get in and out.. however the patio was perfect size

breakfast was fabulous

nice staff, good breakfast, good location.

breakfast was wonderful - there is a set menu but if you want something else they were very

only thing that would have made the facilities better would have been a pool, but the garden fountain and wine & cheese made up for it

location amid trees & near a golf course

hotel restaurant was great. close to golf course!

maybe they could replace the parking lot. not a big deal though!

proximity to pasatiempo golf course

walls are extremely thin could hear everything neighbors were doing, no room service, had to go get get extra towels, toilet in bathroom is super close to door, paint on

clean, bed was really comfortable, room very spacious, and spa tub was nice.

and the hot breakfast is plentiful

the parking is a little tight. and there is no elevator to breakfast on the 2nd floor.

breakfast was very good

could hear and feel kids jumping around

we didn’t use it but there’s a laundry room if you need

pleasant and relaxing. the breakfast is not to be missed. it was very quiet.

the location, the parking, breakfast in the morning, 24 hour coffee bar, a gym, and the staff were all tremendously wonderful

the gym was a good setup

very clean, comfortable. very kind and helpful staff. breakfast was very good.

well the breakfast was very basic

it was clean and well layout and quiet. had a very nice breakfast.

nice breakfast with scrambled eggs and bacon and hardboiled eggs

comfortable and nice pool& hot tub was open till 22:00 and we used it.

the spa was out of service for my entire stay

the pool and hot tub were excellent

had ordered room service for dinner, and i waited for over an hour

great restaurant and bar with live music

comfortable, great pool.

no pool towels, no water in the gym. bar area understaffed at a busy time.

gym and hot tub the most

everything was extremely clean, even the pool area

roomed in #470, the wifi at first was not working, had to get it restarted

very close to santa cruz and a nice pool area

the surprise pet fee at checkout.

nice bar and restaurant to wait in and trails to walk on

vending machines in parking structure nonfunctional.

outdoor dining in good weather great, great staff, beach access great with motor carts, good parking, near convenience center for odds and ends,

the room is 4 star and has a kitchen

restaurants nor room service not available on mondays and tuesdays

quiet location (no freeway or city noise), a nice complimentary breakfast

the staff was more than accomodating. breakfast was great. room was recently updated.

- outstanding cold & hot breakfast selections - rooms had fridge and microwave - quiet at night, slept great - attractive

the gym as just poorly equiped

also a great gym

during the summer, the pool would be perfect

very courteous staff and good breakfast selection.

was no breakfast service (as advertised) and the swimming pool was not heated and needed cleaning; therefore, it was inaccessible

got us in early check in

didn’t use breakfast as i was on crutches but the main desk manager was very, very kind and the room was

laundry

pool was closed because of covid19 restrictions

i just couldn't get used to having to bring my towels to the laundry and pick up clean ones in the

they have a laundry room with two each coin-operated machines to wash and dry, as well as two ice machines

the pool was a bit dirty

quiet and clean along with great breakfast for the kiddos.

nice staff good breakfast. comfy rooms.

the breakfast. could include healthier choices like oatmeal

cheese on the breakfast menu would have been nice - like american slices or something similar to make a sandwich

could you add oatmeal to your breakfast.

indoor pool was great, as well as the breakfast was delicious

took the kids for a swim in the evening

took the kids for a swim in the evening (heated)

friendly staff, wonderful hot buffet breakfast with many options

the staff is really healthful and friendly. the breakfast staf is really helpful and welcoming

breakfast was great, the kids loved the wafffles. we enjoyed the pool and gym!

com and i the customer ended up staying at the front desk for more than an hour with my sleepy kids and family

very clean and excellent breakfast .

too much noise above, kids jumping around and the a/c unit was so loud

decent hotel gym, laundry room

locations, grocery outlet within a very short walk and a good fish restaurant in the same parking lot with a bar

decently nice room and furniture for the price, free wifi and parking

had no parking for us,had bad plumbing to shower it was gross to stan i'm dirty water

the front desk lady didn t even smile or offer the wifi password

no room service unless you request

tv volume and remote malfunctioning. some food splatter on ceiling of kitchen area.

the to go breakfast was great

booked a suite with a king bed & a queen bed and with a complete kitchen for the christmas weekend

kitchenette that was kind of funky

i never used kitchen being kitchen utensils were so disgusting as wellad dish drain

right across the street is a beautiful golf course

quiet, clean, good bed, good shower, good value, across the road from a golf course.

was very accomodating and parking was right nexe to my room

clean. good parking. good beds. quiet. small fridge

no microwave in room or telephone to call front desk to ask for wifi code at night

- very cute house with several bedrooms - parking

the gas fireplace was broken, and the wifi was so slow that it was essentially useless

nice shared kitchen area with coffee and light snacks

it was great that we could leave our car in the parking lot for a few hours after checking out--much appreciated

the spa tub was perfect water was nice and hot

wasn t so much the property, but some people don t know how to park, so, bad parking led to 4-5 spots being unusable

small parking lot

monterey and good value of money, not too faraway from the beach

spacious parking lot, an elevator

easy access plenty of parking clean, quiet, no heavy traffic.

advertised restaurant and room service. at hotel. they had neither.

location is good - gym is basic but good to have on site.

room service menu was bizarre and mediocre

no food, no water, no blankets, no room service, no restaurant available to guests

the gym didn't have air conditioning so it was pretty hot but besides that it was a great set up

large room, with desk corner, well equiped kitchen corner (with large fridge and microwave for your doggy

none . dont' mind. like kitchenette

was no breakfast because of covid :( but this is the first hotel to ever have a full kitchen which is amazing

the space was very comfortable, and we appreciated the added bonus of a kitchen and office area

nice and roomy with kitchen. bed was comfortable.

wish the pool and jacuzzi would stay open until 11pm

parking was free walking distance to shops heated pool and spa wonderful

we arrived too late for breakfast, but next time!

only served a breakfast to go with coffee and cereals out if boxes

the pool and spa was very clean

had no pool

very comfortable and clean property breakfast was great - not as good when the main man was off - his replacement didn’t bother with

pool were not working

awesome breakfast , great shower and great locations

plenty of parking, very clean and had a nice breakfast.

location and breakfast are very convenient and breakfast helps start the day especially for kids

gym was clean

the gym is really good as well but i don't think they had a swimming pool

the gym was small but decent

great location. convenient. good gym

the breakfast wasntwasn't what i expected but it sufficed.

called desk twice-got rude reply that no one did laundry

kitchens inside the rooms is very convenient

cigarette burns in blankets on non smoking room and charges for early check out but states it's a late check out

night the room was right next to laundry room, there were 2 huge air fans right out side the door to dry a big water spill on carpet

kitchen. laundry facility

pet friendly with a kitchen

kitchen, laundry, and convenient location

property has laundry room and small gym

they have kitchen

both were good, but i would also just prefer scrambled eggs, especially for the kids

pull out bed was awful. outdated. pool was closed.

the amenities, breakfast, kitchen in the room

my kids loved it

access and kitchen

wifi required special access. no one was helpful. won't stay there again.

in bed while we were watching movies on hbo, and we reminisced about all the times we ordered room service, steaks from the summit steakhouse, for at least 15 years

work, then when it was fixed by the hotel personel the tv had channels with poor signal, noise ,kids running up and down on the second floor

the wifi at this hotel is really bad

if i decided to eat at the restaurant, there was one conveniently in the same parking lot

good for travellers not for tourists. breakfast is not included although i paid extra for it.

it has swimming pool

do they get a breakfast in the pool everything so i will s stay it again

very comfortable nice pool clean

do they get a breakfast in the pool everything so i will s stay it again

kitchen supplies (plates, cups, spoons, forks, knives, dishwasher, etc), microwave, and a good size

didn't have to request late check out

breakfast, room very convenient, has kitchen, free parking, was comfortable to stay with kids

breakfast. minimal options and boring.

the breakfast was great too

nothing was available not even gym

place was also really safe with a lock to the elevators and to the utilities like the gym

the breakfast was very delicious

the breakfast was served in a little room to the side of the hotel and had cereal, porridge

breakfast

rooms, nice beds and pillows, everything worked, had soaps and shampoo, pool was good, balcony was great, not bad views, parking good, breakfast was good

small but very good gym. free parking. decent wifi. cleanliness.

everything even the bag breakfast

if you have kids avoid this place at all cost, not safe

the spa was broken. the food was cold. the iron didn't work.

breakfast turkey patties and sausage links were undercooked.

a big plus is having a gym

no in house breakfast, had to go to hotel next door'

location , friendly customer service, very clean room , great breakfast hours service & good price

we came downstairs for breakfast at 8:30am and the buffet was hot and fresh