should have some paper towels or hand towels in the kitchen

the open concept was great and the kitchen area was perfect for a short stay or even a week-long stay

didn't notice til the day we left but there's a burner in the kitchen cabinets if you wanted to cook something

my wife paused, my kids slowly laughed and asked,

spacious downstairs with a large dining table, couch, and kitchen

close by and convenient to the mgm casino

location was close to casino and highways beds were super comfortable.

pool, gym, right beside basketball hall of fame, right beside pizza/pasta place.

friendly staff, great location and easy parking

laundry room came in handy

best air conditioner! secure parking lot with a guard monitor.

i love the gym

have offered a shuttle service to/from the new mgm springfield casino

very good proximity to the new mgm springfield casino, just over a half mile walk

not a lot immediately around it other than the casino and a gas

staff was very friendly, the pool is perfect for families the communication was wonderful and the breakfast was

were sparking clean, staff super friendly and kids loved the pool

the pool open

pool was closed, more restaurants

staff were exceptional, we were given a room on a higher floor so the kids could have a good view

only thing that i would complain about was that the pool and jacuzzi area needed to be cleaned

service not up to previous msrriott service - room service

the free breakfast was great

they need to update breakfast foods available at least a couple days as week.

breakfast was very good and the location was perfect

the pool was the best part because our kids had a wonderful time, and the staff was very friendly and attentive

the only negative we had was how cold the lobby was during breakfast.

the bonus for us was the coin operated guest laundry which made travelling easier

good variety considering pandemic, close to amtrak/bus station dunkin’ donuts right next door, laundry on site, small game room, indoor

pool was very cold no towels also i’m glad we brought our own housekeeping came at 9:30 am to

amenity’s very comfortable great staff i was able to do laundry while my son swam in the huge pool, then we played arcade games and had snacks from the

awesome gym, great pool and good breakfast that was included in the price

free breakfast and the room was great

no breakfast- no room service- very tiny room- no gym- no computers to use

dry clean friendly staff good breakfast

hotel was well maintained. had a nice pool too. liked the laundry.

the lady in the breakfast room kept that area immaculate

we like the pool, the hot tub the hotel room

has a amazing pool and hot tub

the cup board facility, the comfort, the quiet, the mostly friendly staff, the easy check in,the pool jacuzzi hours, the free gym and laundry

tht pool water was warm relaxing was amazing night

beds were comfortable, the shower hot, great full kitchen and the pool was great

location. close to highway price was good. great breakfast

my kids enjoyed the poor

breakfast wasnt great but was ok, staff was the best ive ever had at a hotel in any country, bed

hotel was very clean, we liked that there is a bar and pool on the premises

guest laundry available

it seemed to have a nice fitness room. i didn't use it though.

we were able to get early check in which we were very grateful for

was such a great time everything looked brand new the bar and the bistro was amazing the room was extra

lobby, pool, fitness areas are great

the location was perfect. clean room. the pool!!!! laundry room, great breakfast.

breakfast although free, could really be a whole lot better

breakfast was better than other chains in the same price range have

the pool.

breakfast was delicious

beds are always comfortable. breakfast very good.

the gym was great

kids loved the pool

breakfast was great

room, very good breakfast with eggs, sausage, waffles, fruit and more

the guy that checked us in was awesome, a level of service hard to find weird breakfast rules about not leaving the dinning area with any food or drink

we liked the complementary breakfast. we liked the addition of a gym room and a pool.

breakfast was great

i wish we would have made it to breakfast and the pool but unfortunately we over slept but i bet it would have been amazing

pool was great breakfast was yummy and the room comfy

great pool

very nice staff for check in and check out, pool and hot tub were very nice and a free full breakfast was a very nice surprise

kitchen was very clean and very well stocked with everything you might need

i was also expecting more of a kitchen than just a microwave and stove top

kitchen in room was great. clean. recently renovated.

the pool water was freezing. definitely not a heated pool.

on-site & clean, do-it-yourself laundry is a plus

no deposit or pet fee close to multiple stores and restaurants friendly front desk

i liked there was no pet fee for my dogs.

the location has handicapped ramps, an interior courtyard of sorts, and a laundry room

the motel has a guest laundry room, with some vending machines

it’s quiet, good location, had laundry room

the laundry room wasn't free to use and only had one washer and one dryer for the whole block

red roof is a good value. i really appreciate that they don't charge a pet fee.

machines broken coffee machine broken laundry broken bathroom door broken first room had standing water puddles in room permanent

early check in

had good selection for breakfast

pool spa gym

comfy beds! very quiet, appreciate the gym and pool areas!

it has a pool, fitness center and laundry

very clean and the pool and spa were clean as well as the fitness center very well kept

the environment the use of the pool and gym and access to the dining room was very nice and staff have been very friendly

breakfast was excellent,the pool was great and hot tub was relaxing

the kids loved the room. they really liked the shower and the little kitchen.

room was quiet; hot tub/pool were great

put wine glasses in the kitchen!

very clean. great breakfast and the staff was very friendly.

would be nice to be able to access the pool 24hrs like the gym

also the gym was locked by appt only and even though it was empty that same staff member refused us entry or

the rooms clean and spacious, beds comfortable, breakfast was outstanding

clean room, friendly staff, nice swimming pool and a variety of nearby places to eat, best part was the tv channels that were available at no

fitness center could use a new set of dumbbells

breakfast was good. coffee excellent.

location, continental breakfast was excellent, room was very nice

everything was great!! great breakfast!!

and it comes with complementary breakfast

the kitchen is extremely handy and the appliances were newer

wished there was a hot tub, heated pool not very warm.

kitchen, very comfy bed

breakfast was good but wish they also offered bacon and extended hours to 10 am.

love the full kitchen

no pool bcuz of corona maybe they should do time slot for ppl to use the pool

breakfast was hot and delicious with plenty of options which is important to me

very friendly staff. nice breakfast and coffee. near freeway. comfortable beds.

the pool is small, but it is indoor and heated

friendly and helpful staff at check-in and in the morning for breakfast

enjoyed using the hot tub and the pool and the rooms are comfortable and clean also breakfast was

location close to the mass pike. good breakfast.

my wife and kids really liked the pool

the fact my kids enjoyed the pool.

kids had a blast in the pool

breakfast was great

ended up having a dark room :( covid had the pool and fitness closed

my family loved the gym and the pool

the indoor pool and breakfast area were very nice

a birthday party held in lobby our second night, i had booked this hotel to utilize the pool and gym, i was able to use gym, unfortunately due to many unsupervised children we were not able to use

instant noodle for breakfast

i absolutely loved it and the free breakfast was great, i

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

no breakfast

location, breakfast, very clean, friendly staff.

great staff, amazing rooms, got to speak with the nicest people at the front desk and an awesome breakfast in the morning

breakfast as excellent

love the quietness the smell of clean bed was comfortable and breakfast was great

very nice room, easy access. good breakfast, love the waffles.

breakfast was great!

great staff. clean everywhere. pool fridge microwave :)

i had to leave early and breakfast person was accommodating.

the breakfast offered a variety of choice

dont like the idea thatthey dont have coffee even after breakfast because most big hotels offered this one for

hot breakfast is amazing

breakfast was good

we had a big group with lots of kids so everyone was very disappointed

had breakfast rooms were very nice microwave refrigerator water was nice and hot in shower very

my kids were

quick and early check in. friendly staff.

there is a laundry room and a gym

plenty of parking space

gym need fix new carpet replacement of smell and laundry dryer need be more expecting of heat

the maid service. the laundry facility and the fact that we had ants and encountered a roach

the room service was very attentive and resolve immediately.

plentiful breakfast buffet

close to airport, van shuttle so easy with little wait time both & back

the kids woke up too early. lol

i booked the hotel for 3 nights just to have the kids go to a pool and when i checked in was when i found out that it was closed

continental breakfast could have been more plentiful

i didn't like that breakfast was not served until 630am. i had to catch a 620 am shuttle.

pool was perfect for the kids

big room. airport shuttle. breakfast!

is a great hotel, friendly staff, timely airport shuttle, clean rooms, comfortable beds, great space

offers breakfast, pool, internet, free shuttle, snacks for purchase, great bed and stylish room

to move us to another room and that would have been great but we already had laid down the kids

nice big room lots of space for the kids

shuttle driver did not ask passengers to wear a mask

this was simple with an airport shuttle and not bad in the pocket book

shuttle experience was great.

get breakfast or use fitness center due to the corona virus but hopefully in the near future i will get the opportunity

corridor still a tad smelly, breakfast was mediocre - no eggs

the breakfast was served for 6 hours

shuttle service to bradley was great with very extended hours

no fitness room, but it was alright for the

room had a kitchenette and was stocked for easy cleaning

i had a 6am flight, but the 24-hour shuttle service got me there with ample time to spare

wish we had time to check out the pool and gym, both looked great

i like the rooms and access to the gym and laundry services

gym, room set up

the early morning room service delivery man is excellent.

friendly, plush bed and pillows, bar and grill, room service

it would have been great to at least have room

room service was quiet and unobtrusive

there wasn't room service but i understand due to covid

great service, clean and very comfortable room, clean and nice pool and great price!

outdoor pool was a bonus but we unfortunately did not have time to try it out

the property itself was nice. pool was good. next to the airport a lot around you.

by, the staff was okay not very pleased with them but over all everything was great including the pool

pool is great

pool water was murky, laundry area is not 14 hours and it s limited space

i had to actually leave their property, pull into another business' parking lot, go behind the other business to get to my room

was no room service , room was very filthy upon arrival bath tub full of pubic hairs webs on the ceiling ,

also the gym was not as advertised

the gym equipment didn t work and nothing could be done about it

we enjoyed the location - and the breakfast and the pool.

breakfast bar was awesome as was the gentlemen handling it!

friendly staff. spacious rooms. good wifi signal. great breakfast choices.

the cleanliness of the hotel n the use of the pool

wish i could have stayed for breakfast but i had an early morning flight

the gym was good.

the room, area, the gym

great location. good shuttle to the airport. easy check in and out. near a great restaurant.

there was a fully-equipped gym as well as a small

very clean, nice staff, no revolting smell of pot, quiet, nice about a pet, hot decaf coffee, gym

room size along with amenities pool,grill

dirty dishes in the sink, pool closed at 9pm, other hotels in the area close at 10pm, broken window in the hallway, broken

are in separate buildings so walking to the lobby/breakfast area could be a problem in bad weather

suite size, fireplace, full kitchen, comfortable beds, hot shower, parking right at room

my room was spacious . my bed was super comfy . i liked the kitchen area.

wifi free

place was nice clean great bar and resteraunt. i will stay again.

chlorine/ph in pool was very high and burned the kids eyes.

wifi worked well

free airport shuttle. friendly staff

breakfast was a bit of a disappointment

was convenient to i 91 it was quiet and the staff was very nice and added benefit was the breakfast which was included in the price

the pool and breakfast

also, maybe add a shuttle to the hartford amtrak station

they shuttled us to and from the airport and to and from the car rental agency

breakfast no shuttle service and not told about pool or pool hours

there were no blankets on the bed, hardley any towels and on top of that we waited on room service to bring us blankets to our room all night thy never showed up

they didnt give me any wifi password when i came in

and the shuttle driver accommodated our early flight and started his shift early to get us there

parking lot was dark, there were not enough towels, only garbage can in the room was a small one in

the entire lobby area and bar is beautiful

the bar was nice and food

had a last minute request (late check out) and they were very kind and willing to accommodate us

spacious bar and lobby areas

fitness center was outstanding - lots of treadmills, good variety of weights

breakfast was adequate

the pool and laundry facilities are a nice plus

the shuttle from airport was not available when we arrived

made the shuttle available to take us to chilis 3 miles away

they also had yard games for the kids to play

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

broken ice machine, one elevator wasn't working, pool was not open, bar was closed also.

too much to like - shuttle was unavailable to airport - which is why i booked this location

managed to get an early check in

it's worth the money if you have business locally, in house bar and restaurant

comfortable bed, large room with kitchen facilities

the family really enjoyed the fire table/bar out back

the suite was very comfortable and the kitchen area had everything one would possibly need

the room was exceptional, bar was great & breakfast was nice.

the spacious room, comfy beds, full kitchen, great pool & jacuzzi and the best breakfast at a hotel since the coronavirus

the next day i went for my complimentary grab and go hot breakfast

restraunt amd bar closed the two days we were there

the pool and hot tub were nice and kept clean

every staff member we encountered, front desk, breakfast and housekeeping were so friendly

the spa services were also on point and reasonably priced

need a better breakfast selection

to motorway and that it had a kitchen which i always like to have whenever i stay in

the 2 level bedrooms plus having 2 bathrooms was the best and the complete kitchen ?

the staff was so helpful and kind especially the kitchen lady who was always checking in on us

the breakfast was different everyday which was so nice

location was great and breakfast was just right.

breakfast was quick grab but other than that everything was beyond our expectations would

bed & breakfast

breakfast

outdoor facilities, we took advantage of the privileges at the sister property

we found an empty beer bottle under the bed the staff was sitting around smoking outside the laundry room which my kids could see and

hot breakfast was very much appreciated as well

didn’t allow early check in- person who answered was rude

clean and plenty of parking! breakfast was great.

improve quality of the breakfast

the check in process took a bit of time. the pool was small.

that i didn't like it but if i had one thing it would be that the breakfast ended too early in weekdays

clean, comfortable, great breakfast, close to town.

modern, immaculate, lovely room, swimming pool, amazing breakfast buffet

booking description says hot tub. there is no hot tub, just a small pool.

breakfast was subpar

breakfast was adequate and well set up.

great location, impeccably clean and comfortable room, great breakfast

walking distance to campus. amazing complimentary breakfast options.

breakfast is very good, and it was wonderful to have coffee and tea available all the time

location, guest laundry and business kiosk.

breakfast was good. staff was helpful. glad you had laundry facility!

breakfast was delicious and being able to pack and go to the room comes in handy with kids who struggle to wake early

laundry breakfast

very noisy at night, kids running up and down the hall at midnight, kids left unattended in the pool

love the pool and gym, ice machine so convenient

bar and small restaurant a plus

the pool could've been warmer ud83dude06

comfy bed, nice staff . bar with food was perfect for a late arrival on a cold night. nice decor

the pool was closed my entire stay

the breakfast was delicious, with every nourishing food imaginable

we had a handicap room and the bar in the bath tub is below the soap dish

the restaurant staff was extremely kind and attentive and room service delivery was extremely fast

a simple grab bar would be a great idea when getting in and out of the shower tub

the bar and restaurant were excellent, but closed too early. that's the only complaint i have

quaint and clean quiet allowed us to park

couldn't connect to wifi, tv reception poor

parking is right outside the door

are clean, beds are comfortable, free parking, friendly staff, and good location

was surprisingly nice, liked the amenities, tv, microwave, fridge, wifi