we enjoyed the gym and pool

hotel is quiet, convenient location, staff very friendly, and the breakfast is excellent

very friendly staff. nice breakfast and coffee. near freeway. comfortable beds.

breakfast was good.

friendly staff. location and convenient stores near by. breakfast was good as well.

the fact my kids enjoyed the pool.

breakfast was okay

pool area was clean and towels always readily

clean, convenient..:. breakfast included...free parking... friendly, respectful staff

the breakfast was decent

breakfast was excellent,the pool was great and hot tub was relaxing

we didn’t have the time to use the pool but we were able to use the gym and that was also very clean even

the overall hotel was very clean, no cigarettes or trash in the parking lot, always towels in the pool area, clean hallways

the environment the use of the pool and gym and access to the dining room was very nice and staff have been very friendly

i loved the hot tub and pool very nice setup and enjoyable, same with gym was nice

the pool is great

had dents an the over head light was crack an pulled all the way out just wasn’t happy my kids an i cleaned up it was my daughter bday i did call down to front desk an they said they will

breakfast was a mix of cold and hot

spacious, pool, bball court

breakfast ended too early. most hotels are 10 not 9 am.

loved the breakfast and daily newspaper

the amenities- fitness gym and indoor pool

the layout, decor, location, breakfast, amenities. i loved it all!

looked the pool. bed was comfortable, bought the pillows they were perfect.

the pool and gym was

the breakfast was good i thought everything was satisfactory

fitness center could use a new set of dumbbells

fitness room door creaks and equipment is loud

breakfast was good. coffee excellent.

was clean smell the clean me and my family enjoy it and furbaby dog they even had breakfast in bags that was

free breakfast was great, pool and hot tub were awesome.

was very clean, convenient location, very nice staff for check in and check out, pool and hot tub were very nice and a free full breakfast was a very nice surprise

quiet clean good breakfast

breakfast but it would be good to have some wheat flakes for breakfast choice

perfect room after a long day of travel. pool for kids.

large, clean suite with full kitchen

i though the room was outstanding. the breakfast was fantastic!

work in springfield and needed to be in town for 3 days, i chose residence inn to have a kitchen area which was great

clean, warm and friendly staff! breakfast was yummy!! my kids enjoyed the pool!

nothing was open , as in pool and gym

the bed had springs that were sticking out , making it uncomfortable to sleep wish there was more kids tv channels

breakfast was okay . the pool was crazy crowded

we liked the complementary breakfast. we liked the addition of a gym room and a pool.

breakfast was absolutely delicious…lots of choices

pool was closed while we were there, that was a bummer for the kids

after dinner, we went to our 930 pm swimming slot because the pool was open

complimentary breakfast is amazing

was great with comfortable bedding and chairs, has nice pool and hot tub and the hot and cold breakfast items were

wish restaurant and bar had been open one night during m-th stay.

the gym and pool are nice too

the gym was great

the pool the room... breakfast on the go was great!!! i was always in the go

breakfast was a+++

breakfast was better than other chains in the same price range have

the staff was courteous and the breakfast was delicious

inside pool.

the heated pool was great for the kids to help burn off energy

lobby, pool, fitness areas are great

clean, spacious, great fitness room

the pool was amazing. 

was no coffee cups for coffee maker, bar was closed, elevators smelled of smoke and worst of al our shower leaked all over the bathroom

free laundry and a lending library for games or appliances you might need

the quiet, the mostly friendly staff, the easy check in,the pool jacuzzi hours, the free gym and laundry

the kitchen

big rooms, the pool

laundry that worked properly

no breakfast- no room service- very tiny room- no gym- no computers to use

staff, breakfast

clean comfy room / bed and a fine free breakfast.

the breakfast was very good also

nice inside wonderful breakfast had a gym

i had a nice time but my kids were disappointed because the pool was closed

the shower curtain bar was broken so the curtain would not stay in place

the breakfast was great

everything... clean comfortable pool was nice gym was great!

gym was small, poorly ventilated and several pieces of equipment were not working properly.

clean, friendly, nice pool and hot tub for the kids, mall for older kids and bar for adults!

staff were exceptional, we were given a room on a higher floor so the kids could have a good view

allowed me to do early check in when my plans changed due to the weather

no pool due to repairs being done

important details when traveling with kids

many too many breakfast options and the bathroom sliding door came off the hinge so we got stuck in the

breakfast food selection

staff, very comfortable bed- clean, spacious room- great breakfast- perfect location right off turnpike

my family loved the gym and the pool

breakfast was great

the breakfast was good, there were pancakes and my kids loved it

we asked for early check in and a later check out, she was gracious and accomdation

breakfast was very good and the location was perfect

help, but on such a busy weekend in springfield would assume they would be prepared for lots of kids in the pool at all times

breakfast was a nice surprise including a variety of hot and cold options

the gym is a definite plus

i liked the spacious room with the kitchenette. pool was great! breakfast was good!

the breakfast offered a variety of choice

pool closing at 9

i didn't try the pool or anything but it i did check it out, nobody was in there all the times i checked, they had a

the room was spotless, the beds were really comfortable, the breakfast was more than adequate and the view from the dining area was simply lovely

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

i absolutely loved it and the free breakfast was great, i

instant noodle for breakfast

great laundry facilities, clean. room was airy and good use of space.

staff, good breakfast, very comfortable beds , very clean , good location

room- however pool closed for repair, gym closed for repair, elevator out of service

gym and pool closed and room service coordinated on a by-request basis

very good breakfast and friendly front desk

it was very clean , receptionist was excellent, free breakfast was great

breakfast as excellent

love the quietness the smell of clean bed was comfortable and breakfast was great

breakfast and coffee was good and staff was very pleasant

great staff, amazing rooms, got to speak with the nicest people at the front desk and an awesome breakfast in the morning

booking description says hot tub. there is no hot tub, just a small pool.

very clean and quiet breakfast available

great free breakfast, great early check in, great late check out, great tv, great shower.

the clean spacious rooms, really expansive food/snack station, full breakfast in the morning, gym and the staff was really helpful (even despite me getting locked out of my room for a couple

great free breakfast, great early check in, great late check out, great tv, great shower.

close by and convenient to the mgm casino

location was close to casino and highways beds were super comfortable.

spacious downstairs with a large dining table, couch, and kitchen

didn't notice til the day we left but there's a burner in the kitchen cabinets if you wanted to cook something

my wife paused, my kids slowly laughed and asked,

it was nice having a full size table for meals and kids’ homework, too

should have some paper towels or hand towels in the kitchen

went to springfield to go to mgm casino the hotel was with walking distance- great hotel was very clean and employees helpful

i highly recommend you attend to it, as the pool was a major draw for me as i have kids, and they were disappointed and grossed out

front of elevators to “catch” the dripping water of guests waiting for elevator after leaving pool

brightness comfortable access to things like computer gym laundry breakfast quit no

not a lot immediately around it other than the casino and a gas

he quickly apologized for the pool being down

staff, neighbourhood, free parking, value for money

the room was great and the fitness center and pool were very

the gym area to workout in was really nice

i love the fact that uno provides room service, and that they have live music every night

and very accessible grounds, comfortable bed, yummy continental breakfast, supportive, friendly staff, great central

great location, impeccably clean and comfortable room, great breakfast

walking distance to campus. amazing complimentary breakfast options.

breakfast was continental, a little disengenuous to say otherwise.

breakfast was adequate and well set up.

loved the pool; good temperature and clean

the room was clean and the tub was fantastic. it was nice to be able to reserve the pool.

staff, breakfast, room

breakfast could have been better

the pool water was ice cold, and we couldn't use it.

they were doing work around the pool so we didn't use it.

the children loved the pool

no microwave. no coffee in room or lobby. pool closed down

the pool maintenance should've been better

a pool which is why i stayed there pool was closed very disappointed

have to walk outside to get to the pool, which is kind of strange, but not a huge 'deal

much appreciated the fully functioning kitchen, stocked with cookware and dishes

i was too busy this time to take advantage of the indoor pool, but i would make time to use it next time

she did her best to rectify the small items i requested (working remote control, where fitness room located, etc

love the salt walter heated pool

parking is right outside the door

new we were to sleep in the motel on the road, it was 100% like we expected - parking right in front of the room entrance, simple facilities, just enough to spend a night while

easy parking

was surprisingly nice, liked the amenities, tv, microwave, fridge, wifi

lots of parking

had little kids but we’re given a room that was shower only (no tub)

the gym was great to have and so was the pool

morning free breakfast was good not great

pool was on the smaller side, but my kids had it to themselves both times we went and they loved it (would have loved a hot tub for the

) to the pool which is very small (ca

kids running in the hall at night

like that not only was there an indoor pool but also a hot tub as i have been on vacation earlier bouncing around sleeping in various

bed, nice pool & hot tub' although the hot tub was almost too hot, breakfast was great' super location' i

clean rooms, very courteous staff and excellent breakfast

great location (close to umass) and a very nice complimentary breakfast

location park 18 wheeler with plenty of parking no one messed with truck or

swimming pool smaller than expected

very clean and attractive. i appreciated the fitness center as an amenity.

also has an indoor pool and fitness

also has an indoor pool and fitness

pool is tiny

the breakfast was really good

breakfast was fresh, and we had the best biscuits we have ever had on our many travels

room 11 is a gorgeous suite with a full kitchen and views of the falls

breakfast was great. inn unique & room very comfortable!

no hot breakfast, but we knew that. scones and muffins are great... and best cappacino...!

nice spacious lobby which enters to the downstairs dining room, bar & pool

wish there was more chairs around the pool

the live entertainment in the bar was a plus and not expected

sack breakfast was ok.

breakfast was delicious and fresh every day

the location has handicapped ramps, an interior courtyard of sorts, and a laundry room

i liked there was no pet fee for my dogs.

the motel has a guest laundry room, with some vending machines

no deposit or pet fee close to multiple stores and restaurants friendly front desk

beautifully restored colonial style room, very pleasant to stay; hearty breakfast following the new england tradition; could feel the love and care that the owner put in

the breakfast was just delicious

beautiful and comfortable room with delicious breakfast.

lovely, comfortable, spacious! delicious breakfast!

wonderful room, comfortable bed, amazing breakfast, reasonably priced, great staff

no pet fee

machines broken coffee machine broken laundry broken bathroom door broken first room had standing water puddles in room permanent

it’s quiet, good location, had laundry room

early check in

the laundry room wasn't free to use and only had one washer and one dryer for the whole block

kind staff great breakfast and service.

comfy beds! very quiet, appreciate the gym and pool areas!

breakfast and coffee

pool spa gym

breakfast buffet was excellent and the hotel location was right near stores and restaurants i would